<Page>
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
------------
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): April 28, 2004
------------
724 SOLUTIONS INC.
(Exact name of registrant as specified in charter)
<Table>
<Caption>
ONTARIO, CANADA 000-31146 INAPPLICABLE
- ---------------------------- ----------------------- --------------------------------
(State or Other Jurisdiction (Commission File Number) (IRS Employer Identification No.)
of Incorporation)
</Table>
1221 State Street, Suite 200
Santa Barbara, CA 93101
(Address of principal executive offices)
(805) 884-8308
(Registrant's telephone no., including area code)
<Page>
ITEM 12. RESULTS OF OPERATIONS AND FINANCIAL CONDITION
On April 28, 2004, 724 Solutions Inc. (the "Company") announced via
press release the Company's results for the three months ended March 31, 2004. A
copy of the Company's press release is attached hereto as Exhibit 99.1. This
Form 8-K and the attached exhibit are provided under Item 12 of Form 8-K and are
furnished to, but not filed with, the Securities and Exchange Commission.
The press release contains non-GAAP financial measures, as such term is
used under Regulation G adopted by the Securities and Exchange Commission. The
Company believes that the presentation of pro forma numbers is useful to
investors because such information excludes accounting charges associated with
the Company's past acquisitions, depreciation charges and non-recurring charges
with a view to providing investors with insight into the Company's operating
costs. The presentation of pro forma results is consistent with our past
practice and what we believe to be accepted industry practice.
The information contained herein and in the accompanying exhibit shall
not be incorporated by reference into any filing of the Registrant, whether made
before or after the date hereof, regardless of any general incorporation
language in such filing, unless expressly incorporated by specific reference to
such filing. The information in this report, including the exhibit hereto, shall
not be deemed to be "filed" for purposes of Section 18 of the Securities
Exchange Act of 1934, as amended, or otherwise subject to the liabilities of
that section or Sections 11 and 12(a)(2) of the Securities Act of 1933, as
amended.
2
<Page>
EXHIBIT INDEX
99.1 Press Release dated April 28, 2004
<Page>
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934,
the registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.
724 SOLUTIONS INC.
By: /s/ Glenn Barrett
------------------------------------
Name: Glenn Barrett
Title: Chief Financial Officer and
Senior Vice President, Corporate
Services
Date: April 28, 2004