Exhibit 10.17
OMB 0990-0115
- --------------------------------------------------------------------------------------------------------------------------
- --------------------------------------------------------------------------------------------------------------------------
AWARD/CONTRACT 1 THIS CONTRACT IS A RATED ORDER RATING PAGE OF PAGES
UNDER DPAS (15 CFR 350)
PRIME 1 | 120
- ---------------------------------------------------------------------------------------------------------------------------
2. CONTRACT (Proc. Inst. Ident.) NO. 3. EFFECTIVE DATE 4. REQUISTION/PURCHASE REQUEST, PROJECT NO.
600-95-21451 See Page A-2 See Continuation Sheet, Page A-3
- ---------------------------------------------------------------------------------------------------------------------------
ISSUED BY CODE 6. ADMINISTERED BY (if other than Item 5) CODE
---------------- ----------------
See Continuation Sheet, Page A-2 See Continuation Sheet, Page A-2
- ---------------------------------------------------------------------------------------------------------------------------
7. NAME AND ADDRESS OF CONTRACTOR (No., street, city, county, State, and ZIP Code) 8. DELIVERY
U.S. Small Business Administration FOB Destination
Washington District Office |_| FOB ORIGIN |X| OTHER (See Below)
1110 Vermont Avenue, NW, 9th Floor --------------------------------------
Washington, DC 20043-4500 9. DISCOUNT FOR PROMPT PAYMENT
---------------------------------------
International Data Products Corporation Net 30
20 Firstfield Road --------------------------------------
Gaithersburg, MD 20878 10. SUBMIT INVOICES ITEM
Attention: Ruth Caffrey (4 copies unless other-
- ------------------------------------------------------------------------------------ wise specified) TO THE See Block 12
CODE TIN-52-1328445 FACILITY CODE ADDRESS SHOWN IN
- ---------------------------------------------------------------------------------------------------------------------------
11. SHIP TO/MARK FOR CODE 12. PAYMENT WILL BE MADE BY CODE
---------------- ----------------
See Section J. Social Security Administration
Office of Finance
Post Office Box 47
Baltimore, MD 21235
- ---------------------------------------------------------------------------------------------------------------------------
13. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETI- 14. ACCOUNTING AND APPROPRIATION DATA
TION:
15 USC 637(a) Section 8(a) See Continuation Sheet, Page A-3
|_| 10 U.S.C. 2304(c)( ) |_| 41 U.S.C. 253(c)( )
- ---------------------------------------------------------------------------------------------------------------------------
15A. ITEM NO 15B. SUPPLIES/SERVICES 15C. QUANTITY 15D. UNIT 15E. UNIT PRICE 15F. AMOUNT
- ---------------------------------------------------------------------------------------------------------------------------
PSC 7025 Laptop Computers & Associated Peripherals
1. Equipment 1 lot $438,214 $438,214
2. Software 1 lot 73,937 73,937
3. Outside PPM, No Trouble Found 1 lot NTE 5,000
Calls, etc.
- ---------------------------------------------------------------------------------------------------------------------------
15G. TOTAL AMOUNT OF CONTRACT $517,151
- ---------------------------------------------------------------------------------------------------------------------------
16. TABLE OF CONTENTS
- ---------------------------------------------------------------------------------------------------------------------------
(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)
- ---------------------------------------------------------------------------------------------------------------------------
PART I - THE SCHEDULE PART II - CONTRACT CLAUSES
- ---------------------------------------------------------------------------------------------------------------------------
X A SOLICITATION/CONTRACT FORM A1-8 X I CONTRACT CLAUSES I1-12
- ---------------------------------------------------------------------------------------------------------------------------
X B SUPPLIES OR SERVICES AND PRICES/COSTS B1-3 PART III - LISTS OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.
- ---------------------------------------------------------------------------------------------------------------------------
X C DECRIPTION/SPECS/WORK STATEMENT C1-26 X J LIST OF ATTACHMENTS J1-40
- ---------------------------------------------------------------------------------------------------------------------------
X D PACKAGING AND MARKING D1-2 PART IV - REPRESENTATIONS AND INSTRUCTIONS
- ---------------------------------------------------------------------------------------------------------------------------
X E INSPECTION AND ACCEPTANCE E1-7 K REPRESENTATIONS, CERTIFICATIONS AND
- ----------------------------------------------------------- X OTHER STATEMENTS OF OFFEREORS K-1
X F DELIVERIES OR PERFORMANCE F1-5
- ---------------------------------------------------------------------------------------------------------------------------
X G CONTRACT ADMINISTRATION DATA G1-5 L INSTRS. CONDS. AND NOTICES OF OFFERORS
- ---------------------------------------------------------------------------------------------------------------------------
X H SPECIAL CONTRACT REQUIREMENTS H1-9 M EVALUATION FACTORS FOR AWARD
- ---------------------------------------------------------------------------------------------------------------------------
CONTRACTING OFFICER WILL COMPLETE ITEM 17 OR 18 AS APPLICABLE
- ---------------------------------------------------------------------------------------------------------------------------
17. |X| CONTRACTOR'S NEGOTIATED AGREEMENT (Contractor is 18. |_| AWARD (Contractor is not required to sign this
required to sign this document and return _____ copies to document.) Your offer on Solicitation Number _______,
issuing office.) Contractor agrees to furnish and deliver including the additions or changes made by you which
all items or perform all the services set forth or additions or changes are set forth in full above, is
otherwise identified above and on any continuation sheets hereby accepted as to the items listed above and on any
for the consideration stated herein. The rights and continuation sheets. This award consummates the contract
obligations of the parties to this contract shall be which consists of the following documents: (a) the
subject to and governed by the following documents: (a) Government's solicitation and your offer, and (b) this
this award/contract, (b) the solicitation, if any, and (c) award/contract. No further contractual document is
such provisions, representations, certifications, and necessary.
specifications, as are attached or incorporated by
reference herein. (Attachments are listed herein.)
- ---------------------------------------------------------------------------------------------------------------------------
19A. NAME AND TITLE OF SIGNER (Type or print) 20A. NAME OF CONTRACTING OFFICER
See Continuation Sheet, Page A-2 See Continuation Sheet, Page A-2
- ---------------------------------------------------------------------------------------------------------------------------
19B. NAME OF CONTRACTOR 19C. DATE SIGNED 20B. UNITED STATES OF AMERICA 20C. DATE SIGNED
BY_______________________________________ See Page A-2 BY_______________________________________ See Page A-2
(Signature of person authorized to sign) (Signature of person authorized to sign)
- ---------------------------------------------------------------------------------------------------------------------------
- ---------------------------------------------------------------------------------------------------------------------------
NSN 7540-01-152-8069 A-1 STANDARD FORM 26 (REV.4-85)
PREVIOUS EDITION UNUSABLE Prescribed by GSA
FAR (48 CFR) 53.214(a)
*U.S. GOVERNMENT PRINTING OFFICE: 1989 - 241-175
STANDARD FORM 26 - AWARD/CONTRACT
CONTINUATION SHEET/SIGNATURE PAGE
Standard Form (SF) 26, Block Numbers 3, 5, 6, 19A, 19B, 19C, 20A, 20B & 20C
TRIPARTITE AGREEMENT FOR:
Prime Contract Number: 600-95-21451
SBA Contract Number: _____________
Contract Effective Date: _____________
International Data Products Corporation
20 Firstfield Road
Gaithersburg, Maryland 20878
By: /s/ Oscar Fuster 6-26-95
-------------------------------- ------------------------------
Name and Title: Oscar Fuster Date
V.P. Marketing &
Sales
U.S. Small Business Administration
Washington District Office
1110 Vermont Avenue, NW, 9th Floor
Post Office Box 34500
Washington, DC 20043-4500
By: /s/ [ILLEGIBLE] 7-11-95
-------------------------------- ------------------------------
Name and Title: Date
U.S. Social Security Administration
Office of Acquisition and Grants
1710 Gwynn Oak Avenue
Baltimore, Maryland 21207
By: /s/ Marcia Friedman Katz 6-26-95
-------------------------------- ------------------------------
Name and Title: Marcia Friedman Katz Date
Contracting Officer
A-2
Prices contained on Page A-1 have been derived as follows:
UNIT TOTAL
ITEMS QUANTITY PRICE PRICE
----- -------- ----- -----
1. DGI Notebook II Series 500 107 ea. $3,880 $415,160
w/MS DOS 6.22 & MS Windows
for Workgroups v3.11
2. DGI Mouse 25 ea. 8 200
3. HP DeskJet 320 78 ea. 293 22,854
4. WordPerfect for Windows 107 ea. 295 31,565
5. Lotus for Windows 107 ea. 281 30,067
6. Laplink for Windows v6.0 107 ea. 115 12,305
7. Outside PPM, No Trouble 1 lot NTE 5,000
Found Calls
Block 4, and Block 14
- ---------------------
Requisition - Accounting and Appropriation Data
R-3800-95-0208 - 2858704, 4003800, 319F, IFAS T205205LO -- $274,527.00
R-3800-95-0208.1 - 2858704, 4003800, 319F, IFAS T205205LO -- $145,176.00
R-3318-95-7903 - 2858704, 4003318, 319F, IFAS 0301-30180 -- $ 97,448.00
TOTAL CONTRACT AMOUNT: $517,151.00
Award is made in accordance with International Data Products Corporation's
(IDP) proposal dated May 1, 1995 and IDP's Best and Final Offer dated
June 14, 1995.
The prices set forth in Section B of the contract have been derived from
IDP's proposal dated June 14, 1995. Section G-1, "Contract Administration";
Section G-3, "Designation of Government Project Officer"; Section G-8
"Contractor's Remittance or Check Mailing Address"; and Section G-9
"Responsible Official(s) Who Can Receive Notification Of An Improper Invoice
And Answer Questions Regarding The Invoice" have been completed as
applicable. Section I, FAR clause 52.244-1 date was changed to FEB 1995; and
on pages I-1 and I-12, Section I-12 FIRMR clause was changed to read
201-39.5202-3. Section J, Attachment 7 -- "Contract Pricing Proposal Cover
Sheet (Standard Form 1411)" is hereby deleted.
A-3
SECTION A - SOLICITATION/CONTRACT FORM
A-1 52.219-11 - SPECIAL 8(A) CONTRACT CONDITIONS (FEB 1990)
A-2 52.219-12 - SPECIAL 8(A) SUBCONTRACT CONDITIONS (FEB 1990)
A-3 52.219-14 - LIMITATIONS ON SUBCONTRACTING (JAN 1991)
A-4 52.219-17 - SECTION 8(A) AWARD (FEB 1990)
A-4
SECTION A - SOLICITATION/CONTRACT FORM
A-1 52.219-11 SPECIAL 8(A) CONTRACT CONDITIONS (FEB 1990)
-----------------------------------------------------
The Small Business Administration (SBA) agrees to the following:
(a) To furnish the supplies or services set forth in this contract
according to the specifications and the terms and conditions hereof
by subcontracting with an eligible concern pursuant to the
provisions of section 8(a) of the Small Business Act, as amended (15
U.S.C. 637(a)).
(b) That in the event SBA does not award a subcontract for all or a part
of the work hereunder, this contract may be terminated either in
whole or in part without cost to either party.
(c) Except for novation agreements and advance payments, delegates to
the Social Security Administration the responsibility for
administering the subcontract to be awarded hereunder with complete
authority to take any action on behalf of the Government under the
terms and conditions of the subcontract; provided, however, that the
Social Security Administration shall give advance notice to the SBA
before it issues a final notice terminating the right of a
subcontractor to proceed with further performance, either in whole
or in part, under the subcontract for default or for the convenience
of the Government.
(d) That payments to be made under any subcontract awarded under this
contract will be made directly to the subcontractor by the Social
Security Administration.
(e) That the subcontractor awarded a subcontract hereunder shall have
the right of appeal from decisions of the Contracting Officer
cognizable under the Disputes clause of said subcontract.
(f) To notify the Social Security Administration Contracting Officer
immediately upon notification by the subcontractor that the owner or
owners upon whom 8(a) eligibility was based plan to relinquish
ownership or control of the concern.
A-5
A-2 52.219-12 SPECIAL 8(A) SUBCONTRACT CONDITIONS (FEB 1990)
--------------------------------------------------------
(a) The Small Business Administration (SBA) has entered into Contract No.
600-95-21451 with the Social Security Administration to furnish the
supplies or services as described therein. A copy of the contract is
attached hereto and made a part hereof.
(b) International Data Products Corporation, hereafter referred to as
the subcontractor, agrees and acknowledges as follows:
(1) That it will, for and on behalf of the SBA, fulfill and perform
all of the requirements of Contract No. 600-95-21451 for the
consideration stated therein and that it has read and is
familiar with each and every part of the contract.
(2) That the SBA has delegated responsibility, except for novation
agreements and advance payments, for the administration of this
subcontract to the Social Security Administration with
complete authority to take any action on behalf of the
Government under the terms and conditions of this contract.
(3) That it will not subcontract the performance of any of the
requirements of this subcontract to any lower tier subcontractor
without the prior written approval of the SBA and the designated
Contracting Officer of the Social Security Administration.
(4) That it will notify the Social Security Administration
Contracting Officer in writing immediately upon entering an
agreement (either oral or written) to transfer all or part of
its stock or other ownership interest to any other party.
(c) Payments, including any progress payments under this subcontract,
will be made directly to the subcontractor by the Social
Security Administration.
A-3 52.219-14 LIMITATIONS ON SUBCONTRACTING (JAN 1991)
--------------------------------------------------
(a) This clause does not apply to the unrestricted portion of a
partial set-aside.
(b) By submission of an offer and execution of a contract, the
Offeror/Contractor agrees that in performance of the contract in the
case of a contract for--
A-6
(1) Services (except construction). At least 50 percent of the cost
of contract performance incurred for personnel shall be expended
for employees of the concern.
(2) Supplies (other than procurement from a regular dealer in such
supplies). The concern shall perform work for at least 50 percent
of the cost of manufacturing the supplies, not including the cost
of materials.
(3) General construction. The concern will perform at least 15 percent
of the cost of the contract, not including the cost of materials,
with its own employees.
(4) Construction by special trade contractors. The concern will perform
at least 25 percent of the cost of the contract, not including the
cost of materials, with its own employees.
A-4 52.219-17 SECTION 8(A) AWARD (FEB 1990)
- -------------------------------------------
(a) By execution of a contract, the Small Business Administration
(SBA) agrees to the following:
(1) To furnish the supplies or services set forth in the contract
according to the specifications and the terms and conditions
by subcontracting with the Offeror who has been determined
an eligible concern pursuant to the provisions of section 8(a)
of the Small Business Act, as amended (15 U.S.C. 637(a)).
(2) Except for novation agreements and advance payments,
delegates to the Social Security Administration the
responsibility for administering the contract with
complete authority to take any action on behalf of the
Government under the terms and conditions of the contract;
provided, however that the contracting agency shall give
advance notice to the SBA before it issues a final notice
terminating the right of the subcontractor to proceed with
further performance, either in whole or in part, under the
contract.
(3) That payments to be made under the contract will be made
directly to the subcontractor by the contracting activity.
A-7
(4) To notify the Social Security Administration Contracting
Officer immediately upon notification by the subcontractor
that the owner or owners upon whom 8(a) eligibility was based
plan to relinquish ownership or control of the concern.
(b) The offeror/subcontractor agrees and acknowledges that it will,
for and on behalf of the SBA, fulfill and perform all of the
requirements of the contract.
A-8
SECTION B -- SUPPLIES OR SERVICES AND PRICES/COSTS
B-1 DETAILED EQUIPMENT AND SOFTWARE PRICE TABLE
B-2 ON-CALL MAINTENANCE DURING PRINCIPAL PERIOD OF MAINTENANCE PRICE TABLE
B-3 OUTSIDE PRINCIPAL PERIOD OF MAINTENANCE PRICE TABLE
B-4 NO TROUBLE FOUND CALL PRICE TABLE
B-1
B-1 DETAILED EQUIPMENT AND SOFTWARE PRICE TABLE
Contract Years 1 & 2 Pricing
UNIT
DESCRIPTION PRICE
----------- -----
1. DGI Notebook II Series 500C $3,880
2. DGI Mouse $ 8
3. HP DeskJet 320 $ 293
4. MS DOS 6.22 NSP
5. MS Windows for Workgroups v3.11 NSP
6. WordPerfect for Windows $ 295
7. Lotus for Windows $ 281
8. Laplink for Windows v6.0 $ 115
Contract Year 3 Pricing
UNIT
DESCRIPTION PRICE
----------- -----
1. DGI Notebook II Series 500C $3,880
2. DGI Mouse $ 8
3. HP DeskJet 320 $ 283
4. MS DOS 6.22 NSP
5. MS Windows for Workgroups v3.11 NSP
6. WordPerfect for Windows $ 295
7. Lotus for Windows $ 281
8. Laplink for Windows v6.0 $ 115
B-2
B-2 ON-CALL MAINTENANCE DURING PRINCIPAL PERIOD OF MAINTENANCE PRICE TABLE
FIXED MONTHLY RATE PER UNIT
--------------------------
DESCRIPTION YR.1 YR.2 YR.3 YR.4 YR.5
----------- ----------------------------------------
1. DGI Notebook II Series 500C N/C $20 $24 $28 $30
2. DGI Mouse N/C N/A N/A N/A N/A
3. HP DeskJet 320 N/C $13 $17 $18 $20
4. MS DOS 6.22 N/C N/C N/C N/C N/C
5. MS Windows for Workgroups v3.11 N/C N/C N/C N/C N/C
6. WordPerfect for Windows N/C N/A N/A N/A N/A
7. Lotus for Windows N/C N/A N/A N/A N/A
8. Laplink for Windows v6.0 N/C N/A N/A N/A N/A
B-3 OUTSIDE PRINCIPAL PERIOD OF MAINTENANCE PRICE TABLE
FIXED HOURLY RATE
-----------------
YR.1 YR.2 YR.3 YR.4 YR.5
----------------------------------------
Weekdays $115 $115 $115 $115 $115
Saturdays $115 $115 $115 $115 $115
Sundays $115 $115 $115 $115 $115
Holidays $115 $115 $115 $115 $115
Minimum Charge $115 $115 $115 $115 $115
Maximum Charge $575 $575 $575 $575 $575
B-4 NO TROUBLE FOUND CALL PRICE TABLE
FIXED HOURLY RATES YEARS 1 - 5 - $89.00
B-3
SECTION C--DESCRIPTION/SPECIFICATIONS/WORK STATEMENT
C-1 SCOPE OF WORK
C-2 MANDATORY GENERAL REQUIREMENTS
C-3 MANDATORY EQUIPMENT/SOFTWARE SPECIFICATIONS
C-4 INSTALLATION/DELIVERY
C-5 MAINTENANCE
C-6 FIELD PROVEN EQUIPMENT AND SOFTWARE
C-7 EXISTING FACILITIES
C-8 USED EQUIPMENT
C-9 SOFTWARE SUPPORT
C-10 TECHNOLOGY SUBSTITUTION
C-11 MINIMUM/MAXIMUM QUANTITIES
C-1
C-1 SCOPE OF WORK
(a) The contractor shall furnish, as required, the hardware, software,
supplies, maintenance and other contractor support services required for
the installation and support of all items supplied under this contract.
Such hardware, software, supplies, maintenance and other contractor
support services shall be supplied in conformance with the terms and
conditions of this contract.
(b) These specifications describe the necessary hardware, software and
services used to support notebook computers for Social Security
Administration (SSA) offices nationwide. The equipment will be used to
support distributed data processing (DDP) and automation activities in
all SSA offices (i.e., central office components in Woodlawn and
Baltimore, Maryland; 10 regional offices; 6 program service centers; 74
area director offices; 35 teleservice center offices; and over 1,400
district, branch and hearings offices).
(c) The contractor shall provide the hardware, software, supplies and
services according to the specifications stated in Section C. These
specifications are mandatory and are stated in the terms of minimum
capacities, rates of operation and characteristics required by the
Government. Any additional components necessary to satisfy the specified
performance and configuration requirements must also be identified,
provided and included in the equipment cost tables in Section B.
(d) The contract shall be a firm-fixed price, indefinite quantity contract
with the minimum and maximum quantities identified in Section C-11. The
equipment and software is to be ordered before the end of Contract Year
3.
C-2 MANDATORY GENERAL REQUIREMENTS
(a) Compatibility
The objective of this procurement is to provide DDP and automation
capabilities to SSA offices. The notebook computers shall be
multifunctional. It is SSA's intention to use this equipment with the
software provided in this contract plus commercial off-the-shelf software
and custom developed applications obtained outside this contract. SSA
may connect this equipment with local area networks (LAN) and wide area
networks (WAN). In order for the equipment provided in this contract
to become an integral part of SSA's Information Systems strategy, it is
essential that it have certain operating characteristics. The equipment
C-2
selected for this contract must be compatible with the IBM PC/AT. This
does not mean that the equipment must be IBM, but that it fully
accommodate hardware and software designed to operate on IBM hardware.
(b) Safety
(1) Shielded Power Supply - All power supplies must be shielded.
(2) FCC Certification - All hardware, where applicable, must meet FCC
requirements for certification of compliance with maximum allowable
radiation limits. The notebook computer, mouse, and printer must
be FCC Class B certified as of the release date of this
solicitation and have FCC stickers displayed externally on the
hardware.
(3) UL Approval - All hardware requiring a 120 volt power source must be
Underwriter's Laboratories (UL) listed (approved) as of the release
date of this solicitation.
C-3 MANDATORY EQUIPMENT/SOFTWARE SPECIFICATIONS
(a) NOTEBOOK COMPUTER
The notebook computer must meet the following specifications:
(1) General Requirements
a. Notebook Computer Configuration
A notebook computer must consist of:
1) A system unit;
2) A display;
3) A fixed disk drive;
4) A diskette drive and diskettes;
5) A keyboard;
6) A carrying case;
7) A battery;
8) An AC adapter (if required);
9) A spare battery, and spare AC adapter;
10) A pointing device;
11) File transfer software and cable;
12) A data/fax modem;
13) A portable, battery powered printer; and
14) Documentation.
C-3
b. The entire system, including system unit, display, keyboard,
and battery must close into a single unit for transportation.
c. The entire system including system unit, display, fixed disk
drive, diskette drive, keyboard, battery, AC power connection,
pointing device, and carrying case must not exceed ten (10)
pounds in weight.
d. The notebook computer must meet FCC requirements for
certification of compliance with maximum allowable radiation
limits. It must be FCC Class B certified as of the closing
date of this solicitation and have a FCC sticker displayed
externally on the hardware.
e. Documentation
Documentation for the notebook computer shall be delivered at
a ratio of one (1) set of documentation for each notebook
computer. All manuals must be original and phototypeset.
Manuals must be the same quality as those provided by the
manufacturer to its commercial customers. The cost of the
documentation shall be included in the cost of the notebook
computer.
(2) System Unit
a. Processor and Operating System Compatibility
The notebook computer processor must support PC-DOS or
MS-DOS Versions 6.0 and later as well as OS/2 Version
2.1. Applications designed to run under these operating
systems must work properly on the offered hardware
without hardware or software modification. At a minimum,
all notebook computers must support all of the software
included in this contract.
b. Applications Software Compatibility
The notebook computer must support all of the workstation
software included in this contract along with Government
furnished software (i.e., cc:Mail and Organizer).
c. Must include a 15-pin connector for attachment of an
external 256-color SVGA (1024x768) monitor.
C-4
d. Microprocessor must be an Intel 486DX2 or equivalent and must
operate at a speed of 66 megahertz or greater.
e. Must provide power management features to spin down the hard drive,
turn off the display's backlighting, and slow down the CPU and
clock.
1) Power management features must be user-definable, i.e. must be
able to be turned on and off and set to variable times.
2) When the system resumes full power, it must be returned to the
same state it was in when power management was invoked.
3) Power management features must be able to be invoked
automatically at the preset time or manually invoked to
start immediately.
f. Each notebook computer must be equipped with two PCMCIA (Personal
Computer Memory Card International Association) Type II slots which
are fully compliant with release 2.0 of the PCMCIA standard.
g. Must include an internal day/date time clock with battery backup,
so that date and time is maintained when the system is turned off,
or electrical power fails.
h. Must have a minimum of 16MB of RAM on the motherboard.
i. Must be equipped with a serial port with a connector that is either
an IBM-compatible 9-pin male serial connector or a 25-pin male
connector conforming to EIA RS-232C specifications. This serial
port must use the 16550AFN UART chip.
j. Must be equipped with an enhanced parallel port (EPP) with an
IBM-compatible 25-pin connector that allows connection to devices
that use a Centronics parallel communications interface.
k. Must be equipped with a speaker or functional equivalent.
C-5
(3) Notebook Computer Display/Adapter Specifications
Each notebook computer must be equipped with an active matrix color
display and adapter that meet the following specifications:
a. Must be an active-matrix color display.
b. The display adapter must interface to the processor through a local
bus.
c. In text mode, the video display must have a minimum of 25 lines
with 80 characters per line.
d. The video display and adapter must be compatible with the IBM Super
Video Graphics Array (SVGA - 1024 X 768) and must contain at least
1Mb of video memory.
e. The video display must be high quality to allow easy viewing and
reading of data from the display.
f. The visible portion of the screen must measure a minimum of eight
and one-half (8.5) inches on the diagonal.
(4) Notebook Computer Fixed Disk Drive
Each notebook computer must contain a fixed disk drive that meets the
following specifications:
a. Must have a minimum formatted capacity of 300MB as validated by the
operating system disk management utility (1MB = 1048576 bytes).
b. Must have a visible in-use indicator.
c. Fixed disk read/write heads must automatically "park" (i.e., move
to a position to avoid physical damage) during normal power-down of
the system.
(5) Notebook Computer Diskette Drive
Each notebook computer must be equipped with a diskette drive that meets
the following specifications:
a. Must have a formatted capacity of 1.44MB.
b. Must have a visible in-use indicator.
C-6
c. Must read and write 3.5 inch, 1.44MB diskettes. Formatting of
1.44MB diskettes must be performed on the notebook computers
provided.
d. Must read and write 3.5 inch, 720KB diskettes
Formatting of 720KB diskettes must be performed on the notebook
computers provided.
e. Must be compatible with the IBM PS/2 diskette drive. Data exchange
must not require the use of conversion.
(6) Notebook Computer Keyboard
Each notebook computer must be equipped with a keyboard that meets the
following specifications:
a. Capable of generating the full 127 character American Standard Code
for Information Interchange (ASCII) set (decimal characters 1-127)
and the IBM high order ASCII characters (decimal characters
128-255).
b. Standard typewriter style layout (QWERTY) with standard placement
of the Shift and Carriage Return keys.
c. The Pg-Up, Pg-Dn, Home and End keys must be invoked in a single key
stroke (without the need for any other keys).
d. There must be at least twelve (12) user definable function keys.
e. Function key operation must be capable of being redefined by Alt,
Ctrl and Shift Keys.
f. Must have an automatic repeat function for all printable ASCII
characters, cursor controls and backspace functions.
g. A multikey rollover function must be included (i.e., when more than
one key is depressed simultaneously, the effective key is the last
one depressed).
(7) Carrying Case
Must include a carrying case for transporting the notebook computer, AC
adapter (if required), modem, portable printer, and manuals. The
carrying case must include both hand and shoulder straps.
C-7
(8) Battery
a. Must be equipped with a rechargeable nickel metal hydride, lithium
ion, or lithium polymer battery power supply with a rated life of
at least two and one half (2 1/2) hours without the need for
recharging. The battery must be located such that the user has easy
access to it for replacement.
b. Must be equipped with an indication of low battery power.
(9) AC Adapter
The notebook computer must be capable of operating on a 110 volt, 60
cycles per second alternating current power source. The power cord must
be at least nine (9) feet long.
(10) Battery/Charger Only (1)
Each notebook computer must be supplied with a spare battery, a spare
battery charger, and a spare power supply (if required) to allow
charging of the spare battery while the computer is in use.
(11) Notebook Computer Pointing Device
Each notebook computer must be equipped with a pointing device that
meets the following specifications:
a. The pointing device must be integral to the computer.
b. Must have a minimum of two (2) buttons and a maximum of four (4).
c. Must include a driver for Microsoft Windows that enlarges the
cursor in Graphical User Interface (GUI) mode for easy viewing.
(12) Serial Mouse
A mouse will be ordered configured with some notebooks. It must meet the
following specifications:
a. Ball Type Mouse
Must operate on any flat surface without the need for special pads
or surfaces.
C-8
b. Resolution
Must have a resolution of at least 400 points per inch.
c. Buttons
Must have at least two (2) and no more than three (3) buttons.
d. Cord Length
Cord length must be at least six (6) feet.
e. Applications Software Compatibility
Must support, at minimum, all of the software provided under this
contract, and Microsoft Windows 3.1.
f. Right/Left Handed Use
Buttons must be re-assignable for right- or left- handed use.
g. Connector
Must include a DB-9 serial connector.
(13) File Transfer Software/Cable
a. Each notebook computer must include software that has the
capability of transferring files across the cables provided to
workstations using both the parallel port and the serial port at a
minimum speed of 115,000 bits per second.
b. Software for both the notebook computer and the workstation shall
be provided.
c. A cable, at least 10 feet long, with 25-ping male connectors on
both ends must be provided for connections using the parallel port.
d. A null-modem cable, at least 10 feet long, with both 9-pin and
25-pin female connectors at both ends must be provided for
connections to other workstations using the serial port.
C-9
(14) Data/Fax Modem
Must include an asynchronous data/fax modem that interfaces with the
notebook either internally, through the PCMCIA slot, or externally
through the RS-232C port. This modem must meet the following
specifications:
a. Must operate at 14,400, 9600 and 2400 bits per second (bps) for
data and 14,400 and 9600 bps for fax. Must use CCITT v.42 bis,
v.42, v.32, v.32 bis, and v.22 bis standard protocols, and be fully
compatible with the Hayes AT command set.
b. Must support Microcom Networking Protocol (MNP) level 5 data
compression protocol.
c. Provide asynchronous transmission with full duplex operation.
d. Able to both originate and answer calls, and support automatic
dialing via the Hayes AT command set.
e. Must support automatic fallback.
f. Must be compatible with cc:Mail from Lotus Development Corp.
g. Must have minimum diagnostics capabilities which include local and
remote digital-loopback tests.
h. Must have FCC Class B certification as of the closing date of this
solicitation.
i. If internal or PCMCIA, must be configurable to COM1, COM2, and COM3.
j. If the modem is external, it must be powered by both AC and
battery; must be pocket sized; a new, fresh alkaline battery and a
minimum four feet long interface cable must be provided; and a case
must be provided to accommodate the modem, AC adapter, and cable.
k. Documentation for the modem shall be delivered at a ratio of one
(1) set of documentation for each notebook computer. All manuals
must be original and phototypeset. Manuals must be the same quality
as those provided by the manufacturer to its commercial customers.
The cost of the documentation shall be included in the cost of the
notebook computer.
C-10
(15) Portable Printer
Some of the notebook computers will require printers. The
printers must be portable and meet the following
specifications:
a. Must print the 95-character ASCII subset (decimal
characters 32-126) as well as the IBM extended ASCII
character set (decimal characters 128-254).
b. The printer must have a manufacturer's rated speed of at
least two (2) pages per minute in letter quality mode.
c. Must include at least 48KB of RAM. The memory must be
fully contained and integrated into the printer.
d. Must interface to an IBM-compatible parallel printer port.
e. Must be capable of operating on a 110 volt, 60 cycles per
second alternating current power source.
f. Must be equipped with a rechargeable battery power supply
capable of printing at least 100 text pages without
recharging as rated by the manufacturer.
g. The battery must be recharged whenever the printer is
connected to an AC power source.
h. Must use a print process of plain paper drop on-demand
thermal ink jet printing with an ink jet cartridge that
contains at least 50 jets.
i. Must include a printer cable at least ten (10) feet long to
connect the printer to the notebook computer.
j. Must provide at least the following resident (come
internally installed in the printer, not downloaded) or
cartridge resident fonts. If a font cartridge is required,
it must be provided with each printer. Fonts must include:
1) Courier 10 pitch (portrait and landscape orientation);
2) Font using pitch between 16 and 20 (portrait
orientation);
C-11
3) Font using pitch between 16 and 20 (landscape
orientation);
4) Proportional spacing sans serif font; and
5) Proportional serif font.
k. All fonts required must support bold, underline,
superscript/subscript, italics and combinations thereof.
l. Just be capable of printing a full page of graphics and/or
text at 300 dots per inch in a single pass with the
equipment provided.
m. Must be capable of printing on overhead transparencies and
labels.
n. Must provide Hewlett-Packard (HP) Printer Control Language
Level 3 (PCL3) emulation.
o. Must support an optional single-bin cut sheet feeder
capable of holding at least 50 sheets.
p. Must accept paper weights from 16 to 24 pounds inclusive.
q. Must have a manufacturer's recommended duty cycle of at
least 500 pages per month.
r. Must have a MTBF of at least 20,000 hours of use, as rated
by the manufacturer.
s. The contractor must provide with each printer, enough
supplies (other than paper) to accommodate the printing of
at least 1500 pages at 5% coverage. The quantities
provided must be based on manufacturer recommended duty
cycle or replacement intervals. All supplies must include
clear instructions on their use and replacement procedures.
t. Must provide manual controls to perform the following
functions:
1) Power on;
2) Online/Offline;
3) Font;
4) Draft;
5) Printout of available fonts;
6) LF/FF; and
7) Change Pen/Menu.
C-12
u. Printer supplies, including cartridges and other consumable
items, must be available to the Government from
independent suppliers.
v. Must be fully operational with and supported by all of the
software available in this contract. The contractor must
identify and implement any installation options and
drivers necessary to make the printer fully operational
with the software.
w. Printer noise level, as measured by the manufacturer, must be
no greater than 45 dBA (A-weighted sound pressure level)
when measured at a distance of one meter from the front of
the printer.
x. The portable printer must meet FCC requirements for
certification of compliance with maximum allowable
radiation limits. It must be FCC Class B certified as of
the closing date of this solicitation and have an FCC
sticker displayed externally on the hardware.
y. Documentation
Documentation for the printer shall be delivered at a
ratio of one (1) set of documentation for each notebook
computer. All manuals must be original and phototypeset.
Manuals must be the same quality as those provided by the
manufacturer to its commercial customers. The cost of the
documentation shall be included in the cost of the
notebook computer.
(b) Software
(1) Operating System
Each notebook computer must be provided with operating
system software. The software must meet the following
specifications:
a. Disk Operating System
An operating system must be provided that recognizes and
executes the same command set and functions in a manner
identical to one of the following operating systems:
- PC-DOS version 6.1 as published by IBM; or
- MS-DOS version 6.2 as published by Microsoft Corporation.
C-13
b. Utilities
Utilities equivalent to those included with PC-DOS 6.1 and
MS-DOS 6.2 must be provided. These utilities must include
a virtual disk driver to emulate a disk drive in RAM
(RAMDRIVE), a print spooler to expedite printing
operations (PRINT), an extended memory manager (HIMEM), an
expanded memory emulator (EMM386), a disk caching program
(SMARTDRV), a file/directory/drive backup program, HELP
command, and MORE, SORT and FIND filters.
c. High Memory Loadable
The operating system must be capable of loading into the
high memory area to the extent possible in order to make
maximum conventional memory available for applications
software.
d. Upper Memory Area
The operating system must provide the capability of loading
device driver software and resident programs into the
upper memory area.
e. Hardware Compatible
The operating system must be fully supported by the
hardware.
f. Documentation
Each copy of the operating system must come with a complete
set of documentation. All manuals must be original and
phototypeset. Manuals must be the same quality as those
provided by the manufacturer to commercial customers.
(2) Graphical User Interface (GUI)
The Graphical User Interface must meet the following:
a. For each notebook, the contractor shall provide Microsoft
Windows version 3.1 or Windows for Workgroups 3.11
(standalone).
b. Each copy of Microsoft Windows 3.1 or Windows for
Workgroups 3.11 (standalone) must be complete with all of
the functions and features that are included in the
packaging of the software for commercial customers.
c. Each copy of Microsoft Windows 3.1 or Windows for
Workgroups 3.11 (standalone) must be provided with
C-14
an original copy of the user's manual.
d. Each copy of Microsoft Windows 3.1 or Windows for
Workgroups 3.11 (standalone) must include drivers for the
following printers:
- Hewlett Packard P320 Deskjet;
- Fujitsu DL3400 and DL3600;
- Hewlett Packard LaserJet Series II;
- Hewlett Packard LaserJet Series III;
- Hewlett Packard LaserJet Series 4; and
- IBM 4019 LaserPrinter E.
(3) Word Processing Software/Windows
Wordperfect from Wordperfect Corporation has been
established as an agency standard at SSA. Wordperfect for
Windows will be ordered configured with each notebook. It
must meet the following specifications:
a. For each order, the contractor shall provide WordPerfect
6.1 for Windows.
b. Each copy of WordPerfect for Windows must be complete with
all of the functions and features that are included in the
packaging of the software for commercial customers.
c. Each copy of WordPerfect for Windows must be provided with
an original copy of the WordPerfect 6.1 for Windows manual.
d. Each copy of WordPerfect for Windows must be provided with
a WordPerfect 6.1 for Windows template. The template must
be of a quality comparable to that provided to commercial
WordPerfect customers.
e. Each copy of WordPerfect for Windows must include, at a
minimum, drivers for the following printer models:
- Hewlett Packard P320 Deskjet;
- Fujitsu DL3400 and DL3600;
- Hewlett Packard LaserJet Series II;
- Hewlett Packard LaserJet Series III;
- Hewlett Packard LaserJet Series 4; and
- IBM 4019 LaserPrinter E.
f. Each copy of WordPerfect for Windows must be provided with
a copy of the WordPerfect 6.1 for Windows tutorial.
C-15
(4) Spreadsheet Software/Windows
Lotus 1-2-3 from Lotus Development Corporation has been
established as an SSA standard. Lotus 1-2-3 for Windows
may be ordered configured with each notebook. It must meet
the following specifications:
a. For each order, the contractor shall provide Lotus 1-2-3
Release 5.0 for Windows.
b. Each copy of Lotus 1-2-3 for Windows must be complete with
all of the functions and features that are included in the
commercial packaging of the software for commercial customers.
c. Each copy of Lotus 1-2-3 for Windows must be provided with
an original copy of the 1-2-3 Release 5.0 for Windows manual.
d. Each copy of Lotus 1-2-3 for Windows must be provided with
an original copy of the Lotus 1-2-3 Release 5.0 for
Windows quick reference guide. The quick reference card
must be of a quality comparable to that provided to
commercial Lotus 1-2-3 customers.
e. Each copy of Lotus 1-2-3 for Windows must be provided with
a copy of the Lotus 1-2-3 Release 5.0 for
Windows tutorial.
(5) File Transfer Software - See Section C-3 (a) (13)
C-4 INSTALLATION/DELIVERY
(a) Miscellaneous
(1) Equipment from this contract shall be ordered in one of two ways,
at the option of the Government:
a. SYSTEM ORDERS are comprised of a notebook, in addition to
some number of accessories.
b. STANDALONE ORDERS are orders for accessory equipment
separate from a notebook (i.e. HP320 Printer).
(2) Standalone orders shall be shipped or delivered to the site
specified by the Government and installed by the Government with
telephone assistance from the contractor, if required.
C-16
(3) System orders shall be shipped to the appropriate sites with all
software loaded and operational on the fixed disk.
(4) All orders, except those to SSA headquarters in Woodlawn,
Maryland must be delivered to the building and room location
specified in the delivery order (inside delivery).
(5) Deliveries made to SSA headquarters in Woodlawn, Maryland shall
arrive at the SSA loading dock between the hours of 7:00 a.m. and
noon. The contractor must provide a minimum of one day
pre-shipment notice to the Project Officer or the designated
alternate Project Officer, whose names will be provided in
Section G-3.
(6) Equipment shipped to SSA headquarters in Woodlawn, Maryland shall
be delivered on pallets.
(7) The contractor must provide all necessary cables and connectors.
(b) System Assembly and Burn-in Procedures
(1) Hardware Burn-in
The contractor must assemble and burn-in each system prior to
shipment according to the following procedure:
a. The system hard disk must be initialized with a sector
interleave of 1-to-1.
b. The fixed disk must be formatted with the operating system
and operationally configured, including the display and any
orderable accessory items.
c. The system diagnostics must be run continuously for at
least 24 hours and all detected errors must be resolved
prior to shipment.
d. There shall be no "bytes in bad sectors" (from DOS CHKDSK
command) on any of the system fixed drives delivered.
(2) Software Loading
The operating system, Microsoft Windows, and all additional
software ordered shall be installed on each notebook. The
fixed disk shall be divided into appropriately named
subdirectories for each software item ordered
as part of the system and all software
C-17
shall be loaded into the subdirectories. Microsoft Windows, when
ordered, shall be configured such that each software item
is contained as a separate, appropriately named "group"
within the Program Manager and is executable from within
Windows.
(3) Packaging and Shipping
a. After successful completion of burn-in and software
loading, the notebook and/or items (including user manuals
and supplies) shall be repacked, using the original packing
materials, for shipment to the SSA site. The system items'
individual boxes shall be packaged for shipment.
b. Shipment of a system or standalone order to each site shall
be in a single parcel. The parcel is defined as a single
box or several boxes that are banded or wrapped together.
The parcel must be clearly labeled. The design of the parcel
must be such that it can be moved easily through a standard
30"-wide, 7'-high doorway and such that it can withstand
normal movement by freight companies. The individual item
boxes must be packed in the shipping parcel in such a way
that they are stationary when the shipping parcel is moved.
Filler boxes should be used to fill space in the shipping
parcel.
c. Each shipping parcel shall have a shipping label placed
externally for easy viewing by the freight company and the
user. The shipping label shall contain the destination
address (including room number), user contact person and
contact telephone number.
d. A separate label containing the internal SSA identification
number in characters which are at least one (1) inch high
for easy identification shall be placed under or above the
shipping label and on each box in the parcel. The SSA
identification number shall be provided by the Government
in the delivery order.
e. The contractor shall attach to the outside of the Picking
Slip parcel an inventory, listing every item (hardware and
software) included in the equipment order.
f. Trucks used for shipping must not exceed 13 feet 1 inch in
height, in order to accommodate the Government's inside
loading docks.
C-18
g. Equipment not packaged and shipped as required shall be
subject to refusal of delivery by the Government
representative. Refusal of delivery for these purposes
shall not relieve the contractor of its requirements for
timely equipment delivery.
h. The contractor shall provide with each equipment order
three (3) copies of a checklist of all equipment included
in the shipment. This will be used to report
receipt/acceptance data to the Government Project Officer.
The checklist shall list each orderable item shipped and
its serial number, provide space for comments and spaces
for date of receipt and signature of the employee receiving
the order. A stamped envelope addressed to the Government
Project Officer shall be included for mailing the form.
(Address information shall be provided after contract
award.)
i. Installation Problems
The contractor is encouraged to take steps to minimize the
number of deliveries that will not include the correct
hardware and/or software items. In the event that any site
receives an incomplete or incorrect configuration, the
contractor must provide the correct/required configuration
by using one of the following methods. The method selected
shall be at the option of the Government:
1) Making on-site visit to make the configuration conform
to the configuration required by the delivery order;
or
2) Reshipping an entire new configuration; or
3) Reshipping missing or incorrect items.
In all cases, the contractor must provide the correct
configuration within five (5) working days of notification
by the Government that the delivered configuration was
incorrect.
C-19
(4) Reports
For each equipment order, the contractor shall provide to the
Government Project Officer documentation that the equipment (hardware
and/or software) has been delivered or shipped. This document shall
contain at a minimum, the internal SSA identification number (taken
from the delivery order), the delivery location, the manufacturer,
description and serial number of each item (hardware and software),
and the date the equipment was shipped or delivered. The required
information shall be in a DBMS format defined by the Government and
compatible dBase IV from Borland International, Inc. The information
shall be transmitted to the Government Project Officer using a
mutually agreed upon medium (e.g. electronic mail, diskette) within 15
days of the delivery date of the equipment. The Government shall
provide within 15 days of contract award the required data format,
standardized coding requirements and standardized equipment
descriptions.
(5) Site Visit
a. The Government shall be provided with the opportunity to inspect
the contractor's facility for system assembly and burn-in and to
inspect the final design of the shipping parcels. The Government
shall also inspect the fixed disk setups to ensure that the
software has been properly installed. Such inspection shall take
place after the delivery of test systems to SSA in Woodlawn as
specified in Section E-3(a)(1) and before any equipment is
delivered to user locations.
b. The Government reserves the right to make other site visits to
the contractor's production facility during the life of the
contract.
C-5 MAINTENANCE
(a) On-Call Maintenance Service
(1) The contractor shall provide the Government with on-call maintenance
service on an on-site or replacement basis (i.e., contractor personnel
report to the site of the equipment for replacement), for the SSA
offices listed on Page J-7; or on a depot repair basis (i.e.,
contractor will ship an entire system to replace inoperative equipment
within 24-hours of a service call, and contractor shall pay for all
associated shipping costs for the return of the inoperative equipment
to the contractor's depot service center), for all SSA offices listed
on Pages J-8 through J-34.
C-20
(2) the contractor shall provide on-call maintenance service at the fixed
monthly charges shown in Section B of this contract during the
Principal Period of Maintenance (PPM), which is defined as Monday
through Friday, 8:00 AM to 5:00 PM local prevailing time, exclusive of
Federal holidays.
(3) On-call maintenance service shall be provided for equipment which may
be located in any of the locations set forth in Section J, Attachment
3.
(4) The contractor shall provide maintenance (labor and parts) at the
prices shown in Section B and shall keep the equipment in good
operating condition. Maintenance service shall not include electrical
work external to the equipment, furnishing supplies, or adding or
removing any devices not supplied by the contractor. It shall not
include repair of damage resulting from accident, transportation
between Government sites, neglect, misuse, failure of electrical
power, air-conditioning, or humidity control or causes other than
ordinary use.
(b) Maintenance Coverage
(1) The contractor shall honor orders for maintenance for periods of one
(1) year or less at the prices shown in Section B.
(2) The effective date of maintenance service shall not be prior to the
expiration of the warranty period prescribed in Section H-5.
(3) During the warranty period, the same level of service as specified
under this Section C-5 of the contract shall be provided by the
contractor.
(c) Remedial Maintenance
(1) Remedial maintenance shall be performed after notification that
hardware and/or software is inoperative. The contractor shall provide
to the Government a single designated point of contact in the form of
a 24-hour toll-free telephone number. The contractor shall make
arrangements to provide an answering service or other continuous
telephone coverage to permit the Government to make such contact seven
days a week. Refer to Section H-12.
(2) Calls for remedial maintenance shall be made by the Government
whenever there is an equipment failure.
C-21
(3) The contractor shall maintain facilities for receiving maintenance
calls such that Government waiting time (i.e., time spent by
Government employee waiting for contractor personnel to take
information about required maintenance) shall not exceed five
minutes.
(d) Return-To-Operation Time
(1) The contractor shall return the equipment to service within 24 hours
of notification that remedial maintenance is required, excluding
weekends and Federal holidays.
(2) A system shall be considered out of service if any item for which the
contractor is responsible for maintenance is malfunctioning and the
system cannot be used for all of its intended functions.
(3) Equipment shall be considered returned to service when the
contractor's repair order is signed, with date and time, by a
responsible Government employee. In the event that an employee is
not available to sign the order, the contractor must call the
Government Project Officer at a number to be provided. This
telephone number shall be equipped with a voice messaging system
to receive calls 24 hours a day.
(e) Responsibilities of the Contractor
(1) The contractor's responsibilities under maintenance shall include the
replacement of consumable parts for the HP320 DeskJet printer (other
than paper and Ink) as well as replacement of batteries in the
notebooks.
(2) Failed equipment shall be repaired or replaced at the option of the
contractor. If the contractor elects to replace a failed item, it
must be replaced with identical equipment (i.e., identical make and
model).
(3) Only new standard parts or parts equal in performance to new parts
shall be used in effecting repairs. Parts which have been replaced
shall become the property of the contractor.
(4) Equipment repairs shall take place during the Principal Period of
Maintenance except by mutual agreement between the contractor and the
Government.
C-22
(5) The Government retains the right to interchange items (boards, drives,
monitors, printers, etc.) among the workstations covered, with no
penalty for so doing unless the equipment is damaged. In such cases,
the Government shall be responsible for any damage caused by
Government personnel while interchanging equipment.
(6) The contractor is required to service all equipment covered in this
contract. The Government retains the right to configure systems
included in this contract with components acquired from sources
outside of this contract. The contractor shall not be responsible for
maintenance of such components or any damage caused by their addition
to systems included in this contract.
(7) When it has been determined that a system fixed disk drive is to be
replaced, where possible the contractor shall provide the Government
user an opportunity to perform a fixed disk backup prior to removing
the disk drive to be replaced.
(8) When a system fixed disk drive is replaced with a new unit by the
contractor, the contractor shall erase or otherwise destroy all data
on the replaced unit.
(9) Contractor maintenance engineers must use certified virus-free
diagnostic software when making repairs to ensure that a virus is not
introduced into the workstation or LAN server during service. After
maintenance is performed on a system, the contractor shall run a virus
check on the system to assure it is free from viruses.
(f) Non-Chargeable Maintenance Items
There shall be no additional charges to the Government for:
(1) Remedial maintenance, regardless of when the maintenance is performed;
(2) Replacement parts, unless such parts are required due to the fault or
negligence of the Government;
(3) Time spent by maintenance personnel after arrival at the site
awaiting the arrival of additional maintenance personnel and/or
delivery of parts, etc., after a service call has commenced; and
(4) Any travel expenses, etc. for maintenance personnel.
C-23
C-6 FIELD PROVEN EQUIPMENT AND SOFTWARE
Each item proposed in response to this solicitation shall be off-the-shelf
and field proven in Government or commercial customer accounts that are
financially independent from the offeror or the offeror's subcontractors
and are not test sites; shall be in an on-going, current production made
by the manufacturer(s) as of the date of the offeror's proposal; and
shall meet the following minimum requirements:
(a) Each item, including hardware and software, provided to meet the
Government's specifications shall have been successfully used by a
minimum of 3 customers by the date of the offeror's proposal.
(b) The total minimum number of installed devices at the 3 or more sites
shall equal or exceed 100 of each item,.
(c) A hardware or software item shall be considered field proven only if:
(1) The make, model and version proposed meets the requirements of
Sections C-6(a) and C-6(b); or,
(2) The item proposed is a commercially available upgrade (as of the
date of the offeror's proposal) to an item that meets the
requirements of Sections C-6(a) and C-6-(b).
C-7 EXISTING FACILITIES
All equipment must operate in a normal office environment using available
facilities as specified below.
(a) Available Power
120 Volt, 60 Cycle, 15 ampere maximum draw and NEMA 5-20
receptacle.
(b) Available Air Conditioning
Equipment must operate within a temperature range of 60-85
degrees Fahrenheit (15.5-32.2 degrees Celsius), and 30%-80%
relative humidity, non-condensing.
(c) Floor Area
Adequate floor space shall be provided by the Government for all
system configurations.
C-24
(d) Access Doors
The contractor shall be provided adequate access for installation/repair
of all equipment.
C-8 USED EQUIPMENT
All equipment must be new. Used equipment shall not be accepted.
C-9 SOFTWARE SUPPORT
Should any of the software provided under the terms of this contract contain
defects for which the software manufacturer provides repair or replacement to
its customers free of charge, the contractor shall provide said repair or
replacement to the Government free of charge.
Should the manufacturer of any software provided under the terms of this
contract upgrade the product with a new release, the Government shall,
whenever possible, have the option to (a) require the latest release for
subsequent deliveries or (b) require no change in delivered software. Should
the Government require an upgraded release for which the manufacturer has
altered the list price, the unit cost for that item in this contract shall be
subject to renegotiation.
C-10 TECHNOLOGY SUBSTITUTION
Over the delivery period of the contract, it may be in the mutual best
interest of the Government and the contractor to substitute hardware and
software of a newer technology. The following conditions must be satisfied:
(a) The item substituted shall be fully compatible with the originally
proposed item.
(b) The item substituted shall meet or exceed the specifications of the item
previously supplied or the mandatory technical requirements of the
contract, whichever is greater.
(c) The item substituted shall meet all of the marketability requirements of
the solicitation to ensure field-proven and off-the-shelf configurations.
(d) The item substituted shall undergo an acceptance test equal in scope and
duration to the original Phase I acceptance test.
C-25
(e) The cost of the item substituted shall be equal to or lower than that for
the originally proposed item.
(f) Delivery, installation, and maintenance of the substituted item must meet
or exceed all the terms and conditions of this contract.
(g) The substitution shall be by mutual agreement.
C-11 MINIMUM/MAXIMUM QUANTITIES
The following represent the minimum quantities of supplies which the Government
is obligated to order under the term of the contract as well as the maximum
quantities of supplies which the Government can order under the term of the
contract:
Minimum Maximum
------- -------
HARDWARE
Laptop Notebook Computer 85 571
Mouse 25 130
Printer 68 360
SOFTWARE
Operating System 85 571
Microsoft Windows (GUI) 85 571
WordPerfect for Windows 85 571
Lotus for Windows 85 571
File Transfer Software 85 571
C-26