U.S. SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark one) /X/ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934. For the quarterly period ended March 31, 1998 OR / / TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ________ to ________ Commission file number: 0-28268 USCS INTERNATIONAL, INC. -------------------------------------------------------- (Exact name of registrant as specified in its charter) DELAWARE 94-1727009 - ------------------------------------- --------------- (State or other jurisdiction of (IRS Employer incorporation or organization) Identification) 2969 PROSPECT PARK DRIVE, RANCHO CORDOVA, CALIFORNIA 95670-6148 - ------------------------------------------------ ---------- (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code (916) 636-4500 - -------------------------------------------------------------------------------- (Former name, former address and former fiscal year, if changed since last report) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No --- --- Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of the latest practicable date. Class Outstanding at April 30, 1997 ----------------------------- --------------------------------- Common Stock, $.05 par value 23,374,890 shares 1 USCS INTERNATIONAL, INC. REPORT ON FORM 10-Q FOR THE QUARTER ENDED MARCH 31, 1998 Page No. ---------------- Part I. Financial Information Item 1. Financial Statements 3 Consolidated Condensed Balance Sheets March 31, 1998 (Unaudited) and December 31, 1997 4 Consolidated Condensed Statements of Operations (Unaudited) Three months ended March 31, 1998 and 1997 5 Consolidated Condensed Statements of Comprehensive Income (Unaudited) Three months ended March 31, 1998 and 1997 6 Consolidated Condensed Statements of Cash Flows (Unaudited) Three months ended March 31, 1998 and 1997 7 Notes to Consolidated Condensed Financial Statements 8 Item 2. Management's Discussion and Analysis of Financial Condition, Results of Operations, and Certain Factors That May Affect Future Results. 9-17 Item 3. Quantitative and Qualitative Disclosures About Market Risk 18 Part II. Other Information Item 1. Legal Proceedings 18 Item 2. Changes in Securities 18 Item 3. Defaults Upon Senior Securities 18 Item 4. Submission of Matters to a Vote of Security Holders 18 Item 5. Other Information 18 Item 6. Exhibits and Reports on Form 8-K 18 Signature 19 2 USCS INTERNATIONAL, INC. PART I- FINANCIAL INFORMATION ITEM 1. FINANCIAL STATEMENTS The following consolidated condensed financial statements, except for the balance sheet as of December 31, 1997, have been prepared by USCS International, Inc. (the "Company") without audit by independent public accountants, but in accordance with the rules and regulations of the Securities and Exchange Commission ("SEC") and, in the opinion of the Company, include all adjustments (consisting only of normal recurring adjustments) necessary for a fair statement of results for each period shown. Certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted pursuant to such SEC rules and regulations. The Company believes that the disclosures made are adequate to make the information presented not misleading. These financial statements should be read in conjunction with the financial statements and notes thereto included in the Company's Annual Report to Stockholders and the Company's Annual Report on Form 10-K for the year ended December 31, 1997. The results of operations for the three months ended March 31, 1998 are not necessarily indicative of the results to be expected for the entire year ending December 31, 1998. 3 USCS INTERNATIONAL, INC. CONSOLIDATED CONDENSED BALANCE SHEETS (In thousands except share and per share amounts) March 31, December 31, 1998 1997 ----------- ----------- (unaudited) ASSETS Current Assets: Cash $ 9,503 $ 2,787 Accounts receivable 94,972 97,654 Current portion of net investment in leases 5,966 5,892 Paper products and other inventory 5,238 4,573 Other 7,557 9,853 ----------- ----------- Total current assets 123,236 120,759 Property and equipment, net 99,968 101,631 Net investment in leases, net of current portion 4,166 4,686 Other 17,131 11,543 ----------- ----------- Total assets $ 244,501 $ 238,619 ----------- ----------- ----------- ----------- LIABILITIES AND STOCKHOLDERS' EQUITY Current Liabilities: Accounts payable and accrued expenses $ 53,602 $ 62,656 Current portion of long-term debt 6,159 3,865 Deferred revenue 6,055 4,529 ----------- ----------- Total current liabilities 65,816 71,050 Long-term debt, net of current portion 4,611 5,453 Customer deposits 18,425 18,170 Other liabilities 13,028 12,585 ----------- ----------- Total liabilities 101,880 107,258 ----------- ----------- Stockholders' Equity: Preferred Stock, $.05 par value, 10,000,000 shares authorized; no shares issued and outstanding - - Common Stock, $.05 par value, 40,000,000 shares authorized; 23,427,582 shares issued and 23,367,866 shares outstanding at March 31, 1998 (unaudited) and 23,427,582 shares issued and 22,947,233 shares outstanding at December 31, 1997 1,171 1,171 Additional paid-in capital 53,561 56,504 Retained earnings 89,166 82,897 Treasury stock (1,125) (9,047) Foreign currency translation adjustment (152) (164) ----------- ----------- Total stockholders' equity 142,621 131,361 ----------- ----------- Total liabilities and stockholders' equity $ 244,501 $ 238,619 ----------- ----------- ----------- ----------- 4 USCS INTERNATIONAL, INC. CONSOLIDATED CONDENSED STATEMENTS OF OPERATIONS (unaudited) (In thousands except per share amounts) Three months ended March 31, ---------------------------- 1998 1997 ------------ ------------ Revenue: Software and services: Customer management $ 39,679 $ 37,779 Bill processing 32,313 28,398 ------------ ------------ Total 71,992 66,177 Equipment sales and services 6,536 4,793 ------------ ------------ Total revenue 78,528 70,970 ------------ ------------ Cost of revenue: Software and services: Customer management 18,637 18,528 Bill processing 23,659 20,860 ------------ ------------ Total 42,296 39,388 Equipment sales and services 4,281 2,798 ------------ ------------ Total cost of revenue 46,577 42,186 ------------ ------------ Gross profit 31,951 28,784 ------------ ------------ Operating expenses: Research and development 8,125 6,871 Selling, general and administrative 13,396 13,265 ------------ ------------ Total operating expenses 21,521 20,136 ------------ ------------ Operating income 10,430 8,648 Interest expense, net 153 169 ------------ ------------ Income before income taxes 10,277 8,479 Income tax provision 4,008 3,426 ------------ ------------ Net income $ 6,269 $ 5,053 ------------ ------------ ------------ ------------ Earnings per share: Basic $ 0.27 $ 0.22 Diluted $ 0.26 $ 0.21 Weighted average common shares and equivalents: Basic 23,032 23,096 Diluted 23,761 24,134 5 USCS INTERNATIONAL, INC. CONSOLIDATED CONDENSED STATEMENTS OF COMPREHENSIVE INCOME (unaudited) (In thousands) Three months ended March 31, ---------------------- 1998 1997 --------- --------- Net income $ 6,269 $ 5,053 Other comprehensive income: Foreign currency translation adjustment 12 (67) --------- --------- Comprehensive income $ 6,281 $ 4,986 --------- --------- --------- --------- 6 USCS INTERNATIONAL, INC. CONSOLIDATED CONDENSED STATEMENTS OF CASH FLOWS (unaudited) (In thousands) Three months ended March 31, --------------------------- 1998 1997 ------------ ------------ Cash flows from operating activities: Net cash provided by operating activities $ 13,497 $ 7,527 ------------ ------------ Cash flows from investing activities: Capital expenditures, net (5,079) (3,734) Other (1,600) - ------------ ------------ Net cash used in investing activities (6,679) (3,734) ------------ ------------ Cash flows from financing activities: Net paydown under revolving credit agreement (4,000) - Payments on long-term debt (1,975) (1,454) Proceeds from issuance of long-term debt 7,427 235 Purchases of treasury stock net of issuances (1,554) - ------------ ------------ Net cash used in financing activities (102) (1,219) ------------ ------------ Net increase in cash 6,716 2,574 Cash at January 1 2,787 8,452 ------------ ------------ Cash at March 31 $ 9,503 $ 11,026 ------------ ------------ ------------ ------------ Supplemental Schedule of Noncash Financing Activities: Contribution of Company shares to 401(k) Retirement Plan $ 6,533 $ - ------------ ------------ ------------ ------------ 7 USCS INTERNATIONAL, INC. NOTES TO CONSOLIDATED CONDENSED FINANCIAL STATEMENTS 1. Long-term Debt The Company has a five-year unsecured revolving credit line, expiring September 2001, with two banks in the amount of $50 million. Borrowings under the agreement bear interest at the Company's choice of LIBOR (plus a margin ranging from .55% to 1.25%), the bank's base rate or a quoted rate. Under the borrowing agreement, the Company is required to maintain certain financial ratios and meet a net worth test. 2. Treasury Stock The Company, from time to time, at the authorization of the Board of Directors, repurchases shares of the Company's common stock to be held as treasury stock with reservation of such treasury stock for future issuance under various employee stock purchase and incentive stock option plans and for distributions to the Company's 401(k) Retirement Plan. In March 1998, the Company contributed approximately 312,000 shares of treasury stock to the Company's 401(k) Retirement Plan. The fair market value on the date of contribution was $6,533,000. 3. Earnings per Share The Company has presented earnings per share in accordance with Statement of Financial Accounting Standards No. 128, "Earnings Per Share" ("SFAS 128"). All previously reported amounts have been restated to conform to SFAS 128. Under SFAS 128, basic earnings per share are computed using the weighted average number of outstanding registered shares. Diluted earnings per share are computed using weighted average registered shares and common stock equivalents, including the net shares issuable upon exercise of stock options when dilutive. 8 Item 2. Management's Discussion and Analysis of Financial Condition, Results of Operations, and Certain Factors that May Affect Future Results This Quarterly Report contains forward-looking statements that involve risks and uncertainties. The statements that are not historical facts or statements of current status are forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995 and are subject to risks and uncertainties including, but not limited to, the risks and uncertainties set forth under the caption "Certain Factors That May Affect Future Results." The Company's future results may differ significantly from the results and forward-looking statements discussed in this Report. Founded in 1969, the Company is a leading global provider of customer management software and services to the communications and other service industries. The Company's revenues are derived primarily from providing software to cable television and multi-service providers worldwide, as well as bill processing services to cable television, telecommunications, financial services, utilities and other service industries. Software and bill processing services are generally offered to North American cable television providers under bundled service arrangements. Outside of North America, software is generally sold exclusive of the bill processing. Most of the Company's revenue is based on the number of subscribers or end-users of the Company's clients, the number of billing statements mailed and/or the number of images produced under contracts with terms ranging from three to seven years. Clients are billed monthly, generally based on the number of end-users they serve. As a result, a significant portion of the Company's revenue is recurring and increases as the service provider's customer base grows. In addition, the Company sells computer hardware and provides associated maintenance. Leasing is provided as an alternative to equipment purchases for clients. The Company sells its software and services to cable television and multi-service providers in North America and the U.K. primarily through a direct sales force. Outside of North America and the U.K., the Company markets its software primarily through strategic alliances with companies specializing in system integration or computer hardware manufacturing that are capable of providing local sales and support. Building and maintaining relationships with its clients is an important part of the Company's strategy because selling cycles can extend a year or longer. The Company has committed increased resources to the diversification of its customer base, focusing primarily on international, multi-service, telecommunications and other high-volume markets because it believes these represent opportunities to grow at rates greater than, and decrease its dependence upon, the U.S. cable television marketplace. 9 RESULTS OF OPERATIONS The following table sets forth, for the periods indicated, the Company's consolidated condensed statements of operations and the percentage of revenue represented by each line item (dollars in thousands): Three months ended March 31, ------------------------------------------------------- 1998 1997 -------------------------- ------------------------- (unaudited) Revenue: Software and services: Customer management $ 39,679 50.5% $ 37,779 53.2% Bill processing 32,313 41.2 28,398 40.0 ---------- ---------- ---------- ---------- Total 71,992 91.7 66,177 93.2 Equipment sales and services 6,536 8.3 4,793 6.8 ---------- ---------- ---------- ---------- Total revenue 78,528 100.0 70,970 100.0 ---------- ---------- ---------- ---------- Cost of revenue: Software and services: Customer management 18,637 23.7 18,528 26.1 Bill processing 23,659 30.1 20,860 29.4 ---------- ---------- ---------- ---------- Total 42,296 53.8 39,388 55.5 Equipment sales and services 4,281 5.5 2,798 3.9 ---------- ---------- ---------- ---------- Total cost of revenue 46,577 59.3 42,186 59.4 ---------- ---------- ---------- ---------- Gross profit 31,951 40.7 28,784 40.6 ---------- ---------- ---------- ---------- Operating expenses: Research and development 8,125 10.3 6,871 9.7 Selling, general and administrative 13,396 17.1 13,265 18.7 ---------- ---------- ---------- ---------- Total operating expenses 21,521 27.4 20,136 28.4 ---------- ---------- ---------- ---------- Operating income 10,430 13.3 8,648 12.2 Interest expense 153 .2 169 .3 ---------- ---------- ---------- ---------- Income before income taxes 10,277 13.1 8,479 11.9 Income tax provision 4,008 5.1 3,426 4.8 ---------- ---------- ---------- ---------- Net income $ 6,269 8.0% $ 5,053 7.1% ---------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- The following table sets forth revenue and percentage of revenue by line item exclusive of a discontinued customer, revenue of a discontinued customer and total revenue (dollars in thousands): Three months ended March 31, ------------------------------------------------------- 1998 1997 -------------------------- ------------------------- (unaudited) Revenue: Software and services: Customer management $ 29,444 37.5% $ 26,789 37.7% Bill processing 31,566 40.2 28,144 39.7 Equipment sales and services 4,924 6.3 2,770 3.9 --------- --------- --------- --------- Total 65,934 84.0 57,703 81.3 Discontinued customer 12,594 16.0 13,267 18.7 --------- --------- --------- --------- Total $ 78,528 100.0% $ 70,970 100.0% --------- --------- --------- --------- --------- --------- --------- --------- 10 REVENUE Revenue is derived primarily from providing customer management software and services to cable television and multi-service providers in more than 20 countries and from providing bill processing services primarily to telecommunications companies in the U.S. Software and bill processing services to cable television and multi-service providers are provided generally under bundled service arrangements. In addition, the Company sells computer hardware and associated maintenance and leasing services to cable television service providers in connection with licensing the Company's software and provides design, printing and graphics services in connection with its bill processing services. Most of the software and services revenue is based on the number of end-users of the services of the Company's clients, the number of bills mailed and/or the number of images produced under long-term contracts, which usually have terms ranging from three to seven years. The Company generally recognizes software and bill processing services revenue (collectively referred to as "software and services revenue") as services are performed. Certain of the Company's software licenses provide for fixed or minimum fees. Fixed fees and the present value of minimum fees under software licenses are recognized as revenue upon installation. Such amounts have not been material. Most contracts include provisions for inflation-based adjustments, including changes in paper costs. Total revenue increased by 11% to $78.5 million in the first quarter of 1998 from $71.0 million in the comparable quarter in 1997. The increase in the 1998 first quarter over the same period in 1997 was attributable to growth in revenue from customer management software and services of $1.9 million or 5%, growth in bill processing of $3.9 million or 14%, and an increase in equipment sales and services of $1.7 million or 36%. Telecommunications, Inc. ("TCI") represented approximately 16% of the Company's revenue in the first quarter of 1998 and 19% in the same period in 1997. More than two years ago, TCI announced and began development of an in-house system to replace the Company's customer management software. On August 11, 1997, TCI informed the Company that it had agreed to sell its partially developed in-house system to a competitor and was going to enter into an exclusive long-term contract for customer management software with that competitor. Under the contract between TCI and the Company, which expires on December 31, 1999, TCI may remove subscribers after giving ninety days' notice without significant economic penalty. Although TCI has not provided the Company with a definitive schedule for conversion of the TCI subscribers to the competitor's software, the conversions have begun and it is believed that TCI and the competitor wish to complete the transfer by the end of 1998. Additionally, the Company believes that TCI's contract with the competitor provides financial incentives to TCI for converting subscribers of certain TCI affiliates, some of whom are currently clients of the Company, to the competitor's software. Revenue from TCI has declined in absolute dollars from $13.3 million in the first quarter 1997 to $12.6 million in the first quarter 1998 or 5%, primarily from a reduction in the number of subscribers serviced by TCI and services purchased by TCI. The number of TCI subscribers no longer on the Company's software declined by approximately 2.4 million or 22% as of March 31, 1998, compared to December 31, 1997. The actual rate of decline in the number of TCI subscribers served and revenue derived from TCI cannot be definitively estimated on a quarter by quarter basis. However, the Company believes the decline in revenue from TCI will increase throughout the year. The Company intends to mitigate the impact of this by aggressively pursuing other domestic and international opportunities and to allocate the Company's resources to other existing or new customers. If these efforts are not fully successful in mitigating the loss of TCI business, the Company believes that it has sufficient financial resources and borrowing ability to meet its obligations and fulfill its customer commitments during and after the conversion period. To the extent the Company is not successful in generating additional revenue to offset the expected decline in revenue from TCI, such decline in revenue could have a material adverse effect on the Company's consolidated financial position, results of operations or cash flows. 11 Customer management software and services revenue, exclusive of revenue from TCI, increased by 10% to $29.4 million in the first quarter of 1998 from $26.8 million in the comparable 1997 quarter. Bill processing revenue as a stand-alone service increased by 12% to $31.6 million in the first quarter of 1998 from $28.1 million in the comparable quarter of the prior year. Equipment sales and services revenue increased to $4.9 million in the first quarter of 1998 from $2.8 in the first quarter of 1997. Growth in customer management software and services revenue for the first quarter of 1998 compared to the same period in 1997, exclusive of revenue from TCI, came primarily from increases in the number of subscribers of existing and new clients in the U.S. and international markets, increases in prices allowed by existing contracts, and migration of clients to higher-priced services. Growth in bill processing revenue was derived from an increase in the volume of statements and images produced because of the internal growth of existing customers and the acquisition of new customers, primarily in telecommunications and other high- volume markets. The increase in equipment sales and services revenue was primarily the result of a large equipment sale at the end of the first quarter of 1998 and increased leasing revenues related to new leasing transactions which occurred in the latter part of 1997. Three significant clients, including TCI, accounted for $30.0 million and $29.5 million or 38% and 42% of total revenue in the first quarter of 1998 and 1997, respectively. See "Certain Factors That May Affect Future Results" regarding these clients and other factors that may impact future revenue. COST OF REVENUE AND GROSS PROFIT Cost of software and services revenue consists primarily of direct labor, equipment-related expenses, cost of materials such as paper, and facilities expense. Cost of equipment sales and services revenue consists primarily of computer hardware purchased for resale or lease and third-party maintenance. The Company's gross profit margin of approximately 41% in the first quarter of 1998 was unchanged from the first quarter of 1997. The software and services gross profit margin increased to 41% in the first quarter of 1998 from approximately 40% in the same period in 1997. The customer management software and services gross profit margin increased to 53% in the first quarter of 1998 from 51% in the first quarter of 1997. Bill processing services gross profit margin of 27% in the first quarter of 1998 equaled the 1997 first quarter gross margin. The gross profit margin on equipment-related revenue decreased to 35% in the first quarter of 1998 from 42%. The gross margin increase in customer management software and services was attributed to economies of scale associated with increased revenue. Gross margins on equipment sales and services typically vary based on the mix of equipment sales and services and underlying demand. The decline in the 1998 first quarter equipment sales and services gross margin in comparison to the same period in the prior year was attributable to discounting on equipment sales and increased depreciation expense on leased equipment. RESEARCH AND DEVELOPMENT Research and development costs relate primarily to ongoing product development and consist of personnel costs, consulting, testing, supplies, facilities and depreciation expenses. Once the product under development reaches technological feasibility, the development expenditures are capitalized and amortized. Research and development expense was $8.1 million or 10% of revenue in the first quarter of 1998 compared to $6.9 million, also 10% of revenue, for the same period in 1997. The increased expenditures are attributable to the Company's commitment to the development of new products and enhancements to existing products. 12 YEAR 2000 COMPLIANCE Many currently installed computer systems and software products are coded to accept only two-digit entries in the date code field. Beginning in the year 2000, these date code fields will need to accept four-digit entries to distinguish 21st century dates from 20th century dates. As a result, in less than two years, computer systems and and/or software used by many companies may need to be upgraded to comply with such "Year 2000" requirements. Significant uncertainty exists in the software industry concerning the potential effects associated with such compliance. The Company has identified, assessed and remedied some known "Year 2000" date issues and is continuing to identify, assess and evaluate the full scope of this issue as it relates to its software products, infrastructure-related hardware and software, and third-party products. While identification and assessment are an ongoing process, the Company believes, based on current known information, that it can effectively mitigate any "Year 2000" date issues, dependent upon cooperation from third parties. However, such modification of software products, infrastructure-related hardware and software and third-party products is subject to all the risks of development. If the Company's efforts and/or third parties are not successful in the timely mitigation of "Year 2000" issues, the impact on the Company will be significant. The cost of remediating the Company's "Year 2000" issues has not been determined; however, management believes that the cost of this effort will not have a material adverse effect on the Company's results of operations. There can be no assurance that the software or systems of other companies, on which certain of the Company's software and systems rely, will be timely converted, or that a failure to convert by another company will not have a material adverse effect on the Company. SELLING, GENERAL AND ADMINISTRATIVE Selling expenses consist of compensation for sales and marketing personnel including commissions and related bonuses, travel, trade shows and promotional expenses. General and administrative expenses consist of compensation for administration, finance and general management personnel, as well as legal and accounting fees. Total selling, general and administrative expenses increased by 1% in the first quarter of 1998 in comparison to the first quarter of 1997. Selling and marketing expenditures increased by 4% in the first quarter of 1998 compared to the first quarter of 1997. As a percentage of revenue, selling and marketing expenditures decreased by less than 1% in 1998 compared to 1997. General and administrative expenses for the first quarter decreased approximately 2% in 1998 compared to 1997. As a percentage of revenue, general and administrative expense in the first quarter of 1998 declined by approximately 1% compared to the first quarter of 1997. The decline in selling, general and administrative expense as a percentage of revenue to approximately 17% in the first quarter of 1998 from approximately 19% in the same period in 1997 was due to increased revenue coupled with cost containment efforts. INTEREST EXPENSE Interest expense consists of interest on borrowings under revolving credit agreements, revenue bonds pertaining to certain of the Company's facilities and notes and credit agreements related to the Company's leasing subsidiary. Interest expense for the first quarter of 1998 was unchanged in comparison to the first quarter of 1997. INCOME TAXES The Company's provision for income taxes represents estimated federal, state and foreign income taxes. The income tax rate for the first quarter of 1998 was 39%, approximately one percentage point lower than the 1997 comparable quarter. The rate decline is attributable to the mix of foreign and domestic income and the application of tax reduction strategies. 13 NET INCOME Net income increased by $1.2 million or 24% in the first quarter of 1998 compared to the same quarter in 1997. Diluted earnings per share for the quarter were $0.26 per share in 1998 compared to $0.21 per share in 1997. This represents a 24% increase. Diluted shares used in the calculation decreased by approximately 2% in the first quarter of 1998 compared to the same period in 1997. The increase in net income for the first quarter of 1998 compared to 1997 is attributable to the factors cited above. LIQUIDITY AND CAPITAL RESOURCES The Company's financial condition and liquidity remained strong through the first quarter of 1998. Total long-term debt, including the current portion, was $10.8 million as of March 31, 1998 compared to $9.3 million at December 31, 1997. Of the debt outstanding at March 31, 1998, $10.1 million pertains to the Company's leasing subsidiary and is collateralized, without recourse, by rents receivable. As of March 31, 1998, the Company had an available $50 million line of credit. There were no borrowings outstanding at March 31, 1998. Total capital expenditures through the first quarter of 1998 were $5.1 million compared to $3.7 million in the same period in 1997. The increase is primarily related to the enhancement and expansion of the Company's bill processing capabilities. The Company, in 1998, has expended approximately $1.6 million, net of issuances, for the repurchase of stock. In addition, the Company has issued approximately 312,000 shares of treasury stock to fund its $6.5 million obligation to the 401(k) Retirement Plan. The Company collects from its clients and remits to the U.S. Postal Service a significant amount of postage. Substantially all contracts allow the Company to pre-bill and/or require deposits from its clients to mitigate the effect on cash flow. As of March 31, 1998, accounts receivable were $95.0 million, including $27.6 million in amounts due from clients for postage. The Company continues to make significant investments in capital equipment, facilities, and research and development as well as to expand into new domestic and international markets. The Company believes that net cash from operations and the Company's borrowing availability will be sufficient to support operations through the next twelve months. CERTAIN FACTORS THAT MAY AFFECT FUTURE RESULTS A number of uncertainties exist that could affect the Company's future operating results, including, without limitation, changes in the global communications market, concentration in the cable television market, the Company's ability to retain existing customers and attract new customers in the global communications market as well as other high-volume service industries, the Company's continuing ability to develop products that are responsive to the evolving needs of its customers, increased competition, changes in operating expenses, changes in government regulation of the Company's customers and general economic factors in the U.S. as well as the international marketplace. CHANGING COMMUNICATIONS MARKET AND DEVELOPMENT OF SOFTWARE AND SERVICES The communications market is characterized by rapid technological developments, changes in client requirements, evolving industry standards and frequent new product introductions. The Company's future success will depend, in part, upon its ability to enhance its existing applications, develop and introduce new products that take advantage of technological advances and respond promptly to new client requirements and evolving industry standards. The Company has expended considerable funds to develop products to serve the changing communications market. If the communications market grows or converges more slowly than anticipated or the Company's products and services fail to achieve market acceptance, there could be a material adverse effect on the financial condition and results of operations of the Company. 14 The Company's development projects are subject to all of the risks associated with the development of new software and other products based on innovative technologies. The failure of such development projects could have a material adverse effect on the financial condition and results of operations of the Company. DEPENDENCE ON THE CABLE TELEVISION MARKET Although the Company's current strategy is to address the needs of the global communications market and other high volume service providers, the Company is highly dependent on the cable television market. For the first quarter of 1998 and 1997, more than 60% of the Company's revenue was derived from sales to cable television service providers. Although the cable television industry outside of North America is generally expanding, the number of providers of cable television service in the U.S. has been declining, due to industry consolidation, resulting in a reduction of the number of potential cable television clients in the U.S. As the number of companies serving the available subscriber base decreases, the loss of a single client could have a greater adverse impact on the Company than in the past. Even if the number of clients remains the same, a decrease in the number of subscribers served by the Company's cable television clients would result in lower revenue for the Company. Furthermore, a decrease in the number of cable subscribers or any adverse development in the cable television market could have a material adverse effect on the financial condition and results of operations of the Company. CONCENTRATION OF CLIENT BASE Aggregate revenue from the Company's ten largest clients accounted for approximately 69% of total revenue for the three months ended March 31, 1998. Loss of all or a significant part of the business of any of these clients or a decrease in their respective customer bases would have a material adverse effect on the financial condition and results of operations of the Company. Three of the Company's clients, including TCI, represented approximately 38% and 42% of total revenue in the first quarter of 1998 and 1997, respectively. VARIABILITY OF QUARTERLY OPERATING RESULTS The Company's quarterly and annual operating results may fluctuate from quarter to quarter and year to year depending on various factors, including the impact of significant start-up costs associated with initiating the delivery of contracted services to new clients, the hiring of additional staff, new product development and other expenses, introduction of new products by competitors, pricing pressures, the evolving and unpredictable nature of the markets in which the Company's products and services are sold and general economic conditions. YEAR 2000 COMPLIANCE The cost of remediating the Company's "Year 2000" issues has not been determined; however, management believes that the cost of this effort will not have a material adverse effect on the Company's results of operations. There can be no assurance that the software or systems of other companies, on which certain of the Company's software and systems rely, will be timely converted, or that a failure to convert by another company will not have a material adverse effect on the Company. See "Management's Discussion And Analysis Of Financial Condition And Results Of Operations - Year 2000 Compliance." NEW PRODUCTS, RAPID TECHNOLOGICAL CHANGES AND COMPETITION The market for the Company's products and services is highly competitive, and competition is increasing as additional market opportunities arise. The Company believes its most significant competitors for customer management software and services are independent providers of such software and services and in-house systems. 15 A client that accounted for approximately 9% of total revenue in the first quarter of 1998 orally advised the Company more than two years ago that it may move to an alternate solution for its customer management software requirements. Through the first quarter of 1998, no transfers of this customer's business to an alternate solution have been made. The Company believes its relations with this customer, as well as with its other customers, are good. In addition, competitive factors could influence or alter the Company's overall revenue mix between customer management software, services, including bill processing services, and equipment sales and leasing. Any of these events could have a material adverse effect on the financial condition and results of operations, including gross profit margins, of the Company. ELECTRONIC BILL PRESENTMENT The Company's bill processing business is dependent on its ability to design, handle, print and distribute via first class mail paper-based statements and related materials. A number of companies, many with resources greater than the Company, are developing and introducing electronic bill presentment services that could reduce, if not eliminate, the need for paper statements. The Company has introduced products and has formed alliances with other companies for the introduction, marketing and deployment of electronic bill presentment and other electronic services. The maintenance of the Company's paper statement expertise, successful development and marketing of electronic services and rate of customer acceptance of such services are all subject to the technological, competitive and market condition risks discussed in various sections of "Certain Factors That May Affect Future Results." CLIENT FAILURE TO RENEW OR UTILIZE CONTRACTS Substantially all of the Company's revenue is derived from the sale of services or products under long-term contracts with its clients. The Company does not have the unilateral option to extend the terms of such contracts upon their expiration. In addition, certain of the Company's contracts do not require clients to make any minimum purchase. Others require minimum purchases that are substantially below the current level of business under such contracts, and all such contracts are cancelable by clients under certain conditions. The failure of clients to renew contracts, a reduction in usage by clients under any contracts or the cancellation of contracts could have a material adverse effect on the Company's financial condition and results of operations. See "Management's Discussion And Analysis Of Financial Condition And Results Of Operations - Revenue." INTERNATIONAL BUSINESS ACTIVITIES The Company's strategy to diversify its customer base includes the selling of its products in a variety of international markets. To date, the Company's primary customer management software has been installed in more than 20 countries. Generally, the Company operates in U.S. dollars, which reduces but does not eliminate exposure to the adverse impact of currency fluctuations. Currently, less than 10% of the Company's customer management software and services revenue comes from international sources, and the Company is expanding its international presence, primarily through third party marketing and distribution alliances. The Company's current and proposed international business activities are subject to certain inherent risks, including, but not limited to, specific country, regional or global economic conditions, exchange rate fluctuation and its impact on liquidity, changes in the national priorities of any given country and cultural differences. There can be no assurance that such risks will not have a material adverse effect on the Company's future international sales and, consequently, the Company's business, operating results and financial condition. 16 DEPENDENCE ON PROPRIETARY TECHNOLOGY The Company relies on a combination of patent, trade secret and copyright laws, nondisclosure agreements, and other contractual and technical measures to protect its proprietary technology. There can be no assurance that these provisions will be adequate to protect its proprietary rights. Although the Company believes that its products and services do not infringe upon the proprietary rights of third parties, there can be no assurance that third parties will not assert infringement claims against the Company or the Company's clients. The Company has been advised by a cable customer that a third party has orally asserted that patents held by the third party may be infringed by the customer's use of interactive computer telephony systems, and that, should it become necessary, the customer would seek indemnification from the Company. To the best of the Company's knowledge, no legal proceedings with regard to this matter have been instituted against the customer or the Company as of the date of this Report. The Company believes that it has a substantial defense against the third party's patent infringement claims, and the Company does not believe that efforts by the third party to enforce the patents against the Company or its clients are likely to have a material adverse effect on the Company's financial position, results of operations or cash flows. There can be no assurance, however, that such claims, if brought, would not have a material adverse effect on the Company. MANAGEMENT OF GROWTH AND ATTRACTION AND RETENTION OF KEY PERSONNEL Management of the Company's growth may place a considerable strain on the Company's management, operations and systems. The Company's ability to execute its business strategy will depend in part upon its ability to manage the demands of a growing business. Any failure of the Company's management team to effectively manage growth could have a material adverse effect on the Company's business, financial condition or results of operations. The Company's future success depends in large part on the continued service of its key management, sales, product development and operational personnel. The Company believes that its future success also depends on its ability to attract and retain skilled technical, managerial and marketing personnel, including, in particular, additional personnel in the areas of research and development and technical support. Competition for qualified personnel is intense. The Company has from time to time experienced difficulties in recruiting qualified skilled technical personnel. Failure by the Company to attract and retain the personnel it requires could have a material adverse effect on the financial condition and results of operations of the Company. GOVERNMENT REGULATION The Company's existing and potential clients are subject to extensive regulation, and certain of the Company's revenue opportunities may depend on continued deregulation in the world-wide communications industry. In addition, the Company's clients are subject to certain regulations governing the privacy and use of the customer information that is collected and managed by the Company's products and services. Regulatory changes that adversely affect the Company's existing and potential clients could have a material adverse effect on the financial condition and results of operations of the Company. VOLATILITY OF STOCK PRICE Although the Company believes that it has the product offerings and resources needed for continuing success, future revenue and margin trends cannot be reliably predicted and may cause the Company to adjust its operations. The Company's stock price, like that of other technology companies, is subject to significant volatility. The announcement of new products, services or technologies by the Company or its competitors, quarterly variations in the Company's results of operations, changes in revenue or earnings estimates by the investment community and speculation in the press or investment community are among the factors affecting the Company's stock price. In addition, the stock price may be affected by general market conditions and domestic and international macroeconomic factors unrelated to the Company's performance. Because of the foregoing reasons, recent trends should not be considered reliable indicators of future stock prices or financial results. 17 Item 3. Quantitative and Qualitative Disclosures About Market Risk. Not Applicable PART II. OTHER INFORMATION Item 1. Legal Proceedings. The Company has legal proceedings incidental to its normal business activities. In the opinion of the Company, the outcome of the proceedings will not have a material adverse effect on the Company's consolidated financial position, results of operations or cash flows. Item 2. Changes in Securities. None. Item 3. Defaults Upon Senior Securities. None. Item 4. Submission of Matters to a Vote of Security Holders. The election of directors and ratification of independent accountants have been submitted to a vote of security holders and are incorporated herein by reference to the Registrant's Definitive Proxy Statement and Notice of Annual Meeting of Stockholders dated April 17, 1998, for the annual meeting of stockholders to be held May 20, 1998. Item 5. Other information. None Item 6. Exhibits and Reports on Form 8-K. (a) Exhibits. Exhibit 11 Computation of Per Share Earnings Exhibit 27 Financial Data Schedule (b) Reports on Form 8-K. None 18 USCS INTERNATIONAL, INC. SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. USCS INTERNATIONAL, INC. (Registrant) Dated: May 8, 1998 By: /s/ DOUGLAS L. SHURTLEFF ------------------------- Douglas L. Shurtleff Senior Vice-President of Finance and Chief Financial Officer (Principal Financial Officer) 19