SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE PERIOD ENDED SEPTEMBER 30, 1998 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM ___________________ TO ___________________. COMMISSION FILE NUMBER 0-25508 ------- RTW, INC. (Exact name of registrant as specified in its charter) MINNESOTA 41-1440870 ------------------------------- ----------------------------------- (State or other jurisdiction of (I.R.S. Employer Identification No.) incorporation or organization) 8500 NORMANDALE LAKE BOULEVARD, SUITE 1400 BLOOMINGTON, MN 55437 (Address of principal executive offices and zip code) (612)-893-0403 (Registrant's telephone number, including area code) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No ----- ----- At October 31, 1998, 11,945,312 shares of Common Stock were outstanding. TABLE OF CONTENTS PART I - FINANCIAL INFORMATION Page ---- Item 1. Consolidated Financial Statements and Notes (Unaudited) 3 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 8 PART II - OTHER INFORMATION Item 1. Legal Proceedings 20 Item 2. Changes in Securities 20 Item 3. Defaults Upon Senior Securities 20 Item 4. Submission of Matters to a Vote of Security Holders 20 Item 5. Other Information 20 Item 6. Exhibits and Reports on Form 8-K 20 Signatures 22 Exhibits 23 2 PART I - FINANCIAL INFORMATION ITEM 1: CONSOLIDATED FINANCIAL STATEMENTS AND NOTES (UNAUDITED) INDEX TO CONSOLIDATED FINANCIAL STATEMENTS PAGE ---- CONSOLIDATED FINANCIAL STATEMENTS Consolidated Balance Sheets 4 Consolidated Statements of Operations 5 Consolidated Statements of Cash Flows 6 Notes to Consolidated Financial Statements 7 3 RTW, INC. AND SUBSIDIARY CONSOLIDATED BALANCE SHEETS SEPTEMBER 30, 1998 AND DECEMBER 31, 1997 (In thousands, except share data) SEPTEMBER 30, DECEMBER 31, 1998 1997 ----------- ------------- (Unaudited) ASSETS Investments available-for-sale, at fair value, amortized cost of $121,569 and $110,880 $ 125,197 $ 112,294 Cash and cash equivalents 9,985 5,798 Accrued investment income 1,565 1,836 Premiums receivable, less allowance of $378 and $182 6,698 5,763 Reinsurance recoverables 4,936 5,374 Reinsurance receivables 680 743 Deferred policy acquisition costs 1,778 1,559 Furniture and equipment, net 4,695 4,927 Other assets 4,162 3,692 ----------- ------------- Total assets $ 159,696 $ 141,986 =========== ============= LIABILITIES AND SHAREHOLDERS' EQUITY Unpaid claim and claim settlement expenses $ 76,355 $ 61,069 Unearned premiums 16,317 13,580 Accrued expenses and other liabilities 2,463 4,105 Notes payable 4,940 4,875 ----------- ------------- Total liabilities 100,075 83,629 Shareholders' equity: Common Stock, no par value; authorized 25,000,000 shares; issued and outstanding 11,954,612 shares at September 30, 1998 and 11,841,023 shares at December 31, 1997 29,538 28,976 Retained earnings 27,725 28,489 Unrealized gain on available-for-sale securities, net of tax 2,358 892 ----------- ------------- Total shareholders' equity 59,621 58,357 ----------- ------------- Total liabilities and shareholders' equity $ 159,696 $ 141,986 =========== ============= See notes to consolidated financial statements. 4 RTW, INC. AND SUBSIDIARY CONSOLIDATED STATEMENTS OF OPERATIONS THREE AND NINE MONTH PERIODS ENDED SEPTEMBER 30, 1998 AND 1997 (Unaudited; in thousands, except share and per share data) FOR THE THREE MONTHS FOR THE NINE MONTHS ENDED SEPTEMBER 30, ENDED SEPTEMBER 30, --------------------------- ---------------------------- 1998 1997 1998 1997 ----------- ----------- ------------ ----------- Revenues: Premiums earned $ 21,856 $ 20,423 $ 65,585 $ 59,278 Investment income 1,854 1,759 5,909 4,952 Net realized investment gains 330 147 1,049 131 ----------- ----------- ------------ ----------- Total revenues 24,040 22,329 72,543 64,361 EXPENSES: Claim and claim settlement expenses 17,571 14,250 54,782 40,116 Policy acquisition costs 3,657 2,876 10,247 8,482 General and administrative expenses 3,150 2,329 8,681 8,049 ----------- ----------- ------------ ----------- Total expenses 24,378 19,455 73,710 56,647 ----------- ----------- ------------ ----------- Income (loss) from operations (338) 2,874 (1,167) 7,714 Interest expense 139 196 417 588 ----------- ----------- ------------ ----------- Income (loss) before income taxes (477) 2,678 (1,584) 7,126 Income tax expense (benefit) (339) 973 (820) 2,615 ----------- ----------- ------------ ----------- Net income (loss) $ (138) $ 1,705 $ (764) $ 4,511 =========== =========== ============ =========== Income (loss) per share: Basic income (loss) per share $ (0.01) $ 0.14 $ (0.06) $ 0.38 =========== =========== ============ =========== Diluted income (loss) per share $ (0.01) $ 0.14 $ (0.06) $ 0.37 =========== =========== ============ =========== Weighted average shares outstanding: Basic shares outstanding 11,955,000 11,841,000 11,921,000 11,830,000 =========== =========== ============ =========== Diluted shares outstanding 11,955,000 12,076,000 11,921,000 12,085,000 =========== =========== ============ =========== See notes to consolidated financial statements. 5 RTW, INC. AND SUBSIDIARY CONSOLIDATED STATEMENTS OF CASH FLOWS NINE MONTHS ENDED SEPTEMBER 30, 1998 AND 1997 (Unaudited, in thousands) FOR THE NINE MONTHS ENDED SEPTEMBER 30, --------------------- 1998 1997 -------- --------- CASH FLOWS FROM OPERATING ACTIVITIES: Reconciliation of net income (loss) to net cash provided by operating activities: Net income (loss) $ (764) $ 4,511 Adjustments to reconcile net income (loss) to net cash provided by operating activities: Depreciation and amortization 944 780 Deferred income taxes (454) (532) Net realized investment gains (1,049) (131) Changes in assets and liabilities: Amounts due from reinsurers 501 179 Unpaid claim and claim settlement expenses 15,286 8,425 Unearned premiums, net of premiums receivable 1,802 709 Other, net (2,314) 1,222 -------- --------- Net cash provided by operating activities 13,952 15,163 CASH FLOWS FROM INVESTING ACTIVITIES: Proceeds from maturities of available-for-sale securities 2,000 - Proceeds from sales of available-for-sale securities 61,883 28,148 Purchases of available-for-sale securities (73,563) (41,639) Purchases of furniture and equipment (647) (1,739) -------- --------- Net cash used in investing activities (10,327) (15,230) CASH FLOWS FROM FINANCING ACTIVITIES: Proceeds from stock options exercised 333 1 Issuance of Common Stock to ESOP - 115 Issuance of Common Stock under ESPP 199 154 Proceeds from sales of Common Stock 30 - -------- --------- Net cash provided by financing activities 562 270 -------- --------- NET INCREASE IN CASH AND CASH EQUIVALENTS 4,187 203 CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR 5,798 10,410 -------- --------- CASH AND CASH EQUIVALENTS AT END OF PERIOD $ 9,985 $ 10,613 ======== ========= SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION: Cash paid during the period for: Interest $ 352 $ 501 ======== ========= Income taxes $ 480 $ 2,636 ======== ========= See notes to consolidated financial statements. 6 RTW, INC. AND SUBSIDIARY NOTES TO CONSOLIDATED FINANCIAL STATEMENTS THREE AND NINE MONTH PERIODS ENDED SEPTEMBER 30, 1998 AND 1997 (Unaudited) NOTE A - BASIS OF PRESENTATION The accompanying consolidated financial statements have been prepared in conformity with generally accepted accounting principles applied on a basis consistent with the financial statements included in the RTW, Inc. 1997 Report on Form 10-K filed with the Securities and Exchange Commission, except that the consolidated financial statements were prepared in conformity with the instructions to Form 10-Q for interim financial information and, accordingly, do not include all of the information and notes required by generally accepted accounting principles for complete financial statements. The consolidated financial information included herein, other than the consolidated balance sheet at December 31, 1997, has been prepared by us without audit by independent certified public accountants. We derived the consolidated balance sheet at December 31, 1997 from the audited consolidated financial statements for the year ended December 31, 1997, but this report does not include all the disclosures contained therein. The information furnished includes all adjustments and accruals, consisting only of normal, recurring accrual adjustments, which are, in our opinion, necessary for a fair statement of results for the interim period. The results of operations for any interim period are not necessarily indicative of results for the full year. The unaudited interim consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto contained in the 1997 Annual Report. NOTE B - SHARE REPURCHASE PROGRAM On September 15, 1998, we announced that our Board of Directors approved a share repurchase program authorizing us to repurchase, from time to time, up to $4,000,000 of RTW, Inc. common stock. We will repurchase the shares on the open market or through private transactions depending upon market conditions and availability. Through October 31, 1998 we had repurchased 9,300 shares for approximately $41,000. The repurchased shares will be used for employee stock option and purchase plans and other corporate purposes. NOTE C - RECENTLY ISSUED ACCOUNTING STANDARDS Effective January 1, 1998, we adopted Statement of Financial Accounting Standards No. 130 (SFAS 130), Reporting Comprehensive Income, and Statement of Financial Accounting Standards No. 131 (SFAS 131), Disclosures About Segments of an Enterprise and Related Information. SFAS 130 requires that all items recognized under accounting standards as components of comprehensive income be reported in a financial statement that is displayed with the same prominence as other financial statements. SFAS 130 also requires that an entity classify items of other comprehensive income by their nature in a financial statement. Items contained in other comprehensive income for us include unrealized gains and losses on investments classified as available-for-sale. Our total comprehensive income includes unrealized gains on all investments at September 30, 1998 due to reclassifying held-to-maturity securities to available-for-sale in December 1997 compared to including only unrealized gains on available-for-sale securities at September 30, 1997. Total comprehensive income was as follows (000's): THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, ------------------- ------------------- 1998 1997 1998 1997 ------- ------- ------- ------- Net income (loss) $ (138) $ 1,705 $ (764) $ 4,511 Other comprehensive income 1,597 410 1,467 435 ------- ------- ------- ------- Total comprehensive income $ 1,459 $ 2,115 $ 703 $ 4,946 ======= ======= ======= ======= SFAS 131 requires certain disclosures about segments of an enterprise and has no impact on our Consolidated Financial Statements. 7 ITEM 2: MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS OVERVIEW THE COMPANY - RTW, Inc. (RTW) and its wholly owned insurance subsidiary, American Compensation Insurance Company (ACIC), provide disability management services to employers. Collectively, "we," "our" and "us" will refer to these entities in this "Management's Discussion and Analysis of Financial Condition and Results of Operations." We developed a proprietary management system, the RTW SOLUTION-Registered Trademark-, designed to lower employers' workers' compensation costs and return injured employees to work as soon as possible. We combine our management system with insurance products underwritten by our insurance subsidiary to offer services to customers. We currently provide workers' compensation management services solely to employers insured through our insurance subsidiary or through fronted insurance arrangements. We currently operate in Minnesota, Colorado, Missouri, Illinois, Kansas, Michigan, Indiana, Massachusetts, Connecticut, Wisconsin, Rhode Island and New Hampshire. The following analysis of the consolidated results of operations and financial condition of RTW and ACIC, should be read in conjunction with our consolidated financial statements and notes thereto at September 30, 1998 and December 31, 1997 and the three and nine month periods ended September 30, 1998 and 1997. SUMMARY OPERATING RESULTS - The following table provides an overview of our key operating results (000's): THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, ------------------- ------------------ 1998 1997 1998 1997 ------- ------- ------- ------- Total revenues $24,040 $22,329 72,543 64,361 Net income (loss) (138) 1,705 (764) 4,511 1998 1997 ------- ------- Premiums in force at September 30 $84,400 $75,500 Our premiums in force grew 11.8% to $84.4 million at September 30, 1998 from $75.5 million at September 30, 1997 due primarily to $16.1 million in growth in our newer markets including Missouri, Michigan and Massachusetts and $200,000 growth in Colorado offset by a $7.4 million decrease in premiums in force in Minnesota. Revenues for the three and nine month periods ended September 30, 1998 include net realized investment gains of $330,000 and $1.0 million, respectively compared to net realized investment gains of $147,000 and $131,000 recorded for the three and nine month periods ended September 30, 1997. Additionally, total revenues for the nine months ended September 30, 1998 include a $2.2 million refund received from the Minnesota Workers' Compensation Reinsurance Association (WCRA) recorded in the first quarter of 1998 compared to refunds totaling $358,000 recorded in the third quarter of 1997. The $8.9 million growth in premiums in force, combined with the refund received from the WCRA in the first quarter of 1998, gains recognized in 1998 compared to 1997 and increased earnings on our investment portfolio, offset by the refund received from the WCRA recorded in the third quarter of 1997, resulted in an increase in revenues of 7.6% to $24.0 million for the third quarter of 1998 from $22.3 million for the third quarter of 1997 and an increase of 12.7% to $72.5 million for the nine months ended September 30, 1998 from $64.4 million for the nine months ended September 30, 1997. We recognized a net loss of $138,000 in the third quarter of 1998 compared to net income of $1.7 million in the third quarter of 1997 and a $764,000 net loss for the nine months ended September 30, 1998 compared to net income of $4.5 million for the nine months ended September 30, 1997 due primarily to the following factors: - The Minnesota Insurance Guarantee Association, an organization formed to fund Minnesota claims for insolvent insurance companies, did not assess its members in 1998 for workers' compensation claim liabilities arising from current or prior insolvencies. As a result, we reversed the $1.1 million pre-tax 8 accrual recorded in 1997 and recognized a corresponding reduction in general and administrative expenses during second quarter of 1998. A similar reversal totaling $842,000 was also recorded in the third quarter of 1997. - Claim and claim settlement expenses increased as a percent of premiums earned due to inflationary increases in medical and wage costs, compounded by pricing decreases. The 1998 nine month results include a $3.0 million reserve increase recorded in the first quarter of 1998 to reflect adverse development of prior period claims and a $400,000 increase in the Minnesota Special Compensation Fund (SCF) accrual for periods prior to March 31, 1998 resulting from an increased assessment declared during the second quarter of 1998. The SCF assesses us to cover the costs of second injuries which, because of a preexisting physical impairment, are substantially greater than what would have resulted from the second injury alone. The 1997 three and nine month results benefited from favorable reserve adjustments totaling $850,000 and $2.4 million, respectively. Combined with pricing pressure, our loss ratio has increased; - Pricing pressure continues to affect premiums in force and decrease profit margins in all markets. The pricing pressure is the result of (i) increased competition in our markets and (ii) continued price declines due to legislative benefit changes in 1997 and prior years; - Operating costs, including personnel costs and other operating expenses allocated to claim and claim settlement expenses, policy acquisition costs and general and administrative expenses, have increased when compared to the first nine months of 1997 due to (i) increased premiums in force, (ii) increased fixed costs resulting from opening the Michigan office in late 1996 and the Massachusetts office in the second quarter of 1997, (iii) higher compensation for existing employees, and (iv) increased fees for professional services. Actions to reduce personnel costs were initiated in the first quarter of 1998 to bring these expenses more in line with revenues. Other expenses continue to be managed aggressively and reduced where appropriate; and - Decreased effective income tax rates resulting from the decrease in income and the purchase of tax-advantaged municipal securities which generated tax-exempt income in the second and third quarters of 1998. While we expect to continue to operate in a difficult pricing environment for the remainder of 1998, we are working to improve profitability in all of our offices by continuing to aggressively manage expenses, refining our sales and distribution channels and improving our underwriting, including reviewing policy profitability at renewal and removing unprofitable accounts. TOTAL REVENUES: Our total revenues include premiums earned and investment income. PREMIUMS EARNED - Premiums on workers' compensation insurance policies are our largest source of revenue. Premiums earned are the gross premiums earned by us on in force workers' compensation policies, net of the effects of ceded premiums under reinsurance agreements. Reinsurance agreements allow us to share certain risks with other insurance companies. The primary purpose of ceded reinsurance is to protect us from potential losses in excess of the level we are willing to accept. Our primary ceded reinsurance is excess of loss coverage that limits our per incident exposure. We expect the companies to which we have ceded reinsurance to honor their obligations. In the event that these companies are unable to honor their obligations to us, we will be required to pay these obligations ourselves. We are not aware of any developments with respect to any of our reinsurers that would prevent them from honoring any of their obligations to us. INVESTMENT INCOME - Our investment income includes earnings on our investment portfolio. NET REALIZED INVESTMENT GAINS - Our net realized investment gains include gains and losses from sales of available-for-sale securities. TOTAL EXPENSES: Our expenses include claim and claim settlement expenses, policy acquisition costs, general and administrative expenses, interest expense and income taxes. CLAIM AND CLAIM SETTLEMENT EXPENSES - Claim expenses refer to amounts that we paid or expect to pay to claimants for events that have occurred. The costs of investigating, resolving and processing these claims are 9 referred to as claim settlement expenses. We record these expenses, net of amounts recoverable under reinsurance contracts, to claim and claim settlement expenses in the Consolidated Statements of Operations. POLICY ACQUISITION COSTS - Policy acquisition costs are costs directly related to writing an insurance policy and consist of commissions, state premium taxes, underwriting personnel costs and expenses, sales and marketing costs and other underwriting expenses, offset by ceding commissions received from our reinsurers. Ceding commissions are amounts that reinsurers pay to us for placing reinsurance with them. Ceding commissions represent adjustments based on actual claim and claim settlement expenses related to premiums ceded in prior years. Under reinsurance agreements, our ceding commission is adjusted to the extent that actual claim and claim settlement expenses vary from levels specified in the agreement. GENERAL AND ADMINISTRATIVE EXPENSES - Our general and administrative expenses include personnel costs, office rent, certain state administrative assessments based on premiums and other costs and expenses not specific to claim and claim settlement expenses or policy acquisition costs. INTEREST EXPENSE - We incur interest charges on our Senior Notes. The remaining Senior Notes outstanding mature in 1998 and 1999. INCOME TAXES - We incur federal income taxes on our combined service organization (RTW) operations and insurance (ACIC) operations. We incur state income taxes on the results of our service organization's operations and incur premium taxes in lieu of state income taxes for substantially all of our insurance operations. In certain instances, we may incur state income taxes on our insurance operations. Additionally, certain provisions of the Internal Revenue Code adversely affect our taxable income by accelerating recognition of revenues, deferring recognition of expenses ultimately accelerating the payment of income taxes. Adjustments to book income generating current tax liabilities include limitations on the deductibility of unpaid claim and claim settlement expenses, limitations on the deductibility of unearned premium reserves and limitations on deductions for bad debt reserves. In the following pages, we take a look at the results for the three and nine month periods ended September 30, 1998 and 1997 in these areas and also explain key balance sheet accounts in greater detail. RESULTS OF OPERATIONS The following tables summarize the components of revenues and premiums in force (000's): THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, ------------------- -------------------- 1998 1997 1998 1997 ------- ------- ------- ------- Gross premiums earned $22,885 $20,279 $66,459 $59,401 Premiums (ceded) recovered (1,029) 144 (874) (123) ------- ------- ------- ------- Premiums earned 21,856 20,423 65,585 59,278 Investment income 1,854 1,759 5,909 4,952 Net realized investment gains (losses): Gains 871 178 1,594 210 Losses (541) (31) (545) (79) ------- ------- ------- ------- Net realized investment gains 330 147 1,049 131 ------- ------- ------- ------- Total revenues $24,040 $22,329 $72,543 $64,361 ======= ======= ======= ======= 1998 1997 -------- ------- Premiums in force, by state office location, at quarter-end: Minnesota $ 38,500 $45,900 Colorado 13,200 13,000 Missouri 16,700 12,600 Michigan 9,100 3,100 Massachusetts 6,900 900 -------- ------- Total premiums in force September 30: $ 84,400 $75,500 ======== ======= 10 GROSS PREMIUMS EARNED: The premium we charge a policyholder is a function of their payroll, industry and prior workers' compensation claims experience. In underwriting a policy, we receive policyholder payroll estimates for the ensuing year. We record premiums written on an installment basis matching billing to the policyholder and earn premiums on a daily basis over the life of each insurance policy based on the payroll estimate. We record the excess of premiums billed over premiums earned for each policy as unearned premiums on our balance sheet. When a policy expires, we audit employer payrolls for the policy period and adjust the estimated payroll to its actual value. The result is a "final audit" adjustment recorded to premiums earned when the adjustment becomes known. Our gross premiums earned increased 12.9% to $22.9 million for the third quarter of 1998 from $20.3 million for the third quarter of 1997 and increased 11.9% to $66.5 million for the nine months ended September 30, 1998 from $59.4 million for the nine months ended September 30, 1997. These increases resulted, in part, from the 11.8% increase in premiums in force to $84.4 million at September 30, 1998, from $75.5 million at September 30, 1997. Included in this 11.8% increase is a $7.4 million decrease in Minnesota premiums in force. Additionally, gross premiums earned included $1.5 million of final audit premiums recognized in the third quarter of 1998 and $4.9 million recognized for the nine months ended September 30, 1998 compared to $1.8 million recognized in the third quarter of 1997 and $4.8 million recognized for the nine months ended September 30, 1997. Final audit premiums recognized during the period include billed final audit premiums plus (or minus) the change in estimate for premiums on unexpired and expired unaudited policies. Underlying these increases in gross premiums earned is another trend. The premium rate that we charge policyholders per payroll dollar has declined for several years. This is the result, in part, of the following: - Many state legislatures where we provide coverage have reduced benefits that injured employees are paid, resulting in lower loss costs of workers' compensation insurance and decreased corresponding premiums to the policyholder; - As the loss cost structure of workers' compensation has declined, more insurance companies have entered or re-entered the workers' compensation insurance market, resulting in increased competition; and - We continue to experience reduced pricing on renewal policies due, in part, to our success in lowering our policyholders' loss experience which then improves their claims history, lowering the premium that they have to pay for insurance. The improvement that we do for our customers also has the effect of making them more desirable to our competition, thus increasing price competition on these accounts. PREMIUMS CEDED: We pay reinsurers, under excess of loss reinsurance policies, to limit our per incident exposure and record this cost as a reduction of gross premiums earned. We are required to purchase excess of loss coverage for Minnesota policies from the Minnesota Workers' Compensation Reinsurance Association (WCRA). Our selected retention level in Minnesota is $280,000 for 1998 and was approximately $1.1 million in 1997. In other states, we have chosen to limit our per incident exposure to $500,000 and purchased this coverage from various reinsurers. The following table summarizes the components of premiums ceded (000's): THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, ------------------- ----------------- 1998 1997 1998 1997 ------- ----- ------- ----- Premiums (ceded to) recovered from: WCRA $ (706) $ - $(2,274) $ Non-Minnesota excess of loss policies (323) (214) (847) (481) Refund from the WCRA on prior years' activity - 358 2,247 358 ------- ----- ------- ----- Premiums (ceded) recovered $(1,029) $ 144 $ (874) $(123) ======= ===== ======= ===== Premiums ceded to reinsurers were a cost of $1.0 million in the third quarter of 1998 compared to a benefit of $144,000 in the third quarter of 1997. This increased cost resulted from (i) reducing our selected Minnesota excess of loss reinsurance coverage levels to $280,000 in 1998 from $1.1 million in 1997; (ii) increased excess of loss premium rates in Minnesota in 1998 from 1997, (iii) increased excess of loss costs resulting from increased premiums earned in non-Minnesota states, and (iv) the recognition of a refund of $358,000 from the WCRA in the third quarter of 1997. Premiums ceded to reinsurers was a cost of $874,000 for the nine months ended September 30, 1998 versus a cost of $123,000 for the nine months ended September 30, 1997. The increase in premiums ceded 11 for the nine months ended September 30, 1998 compared to the same period for 1997 resulted from increased excess of loss cost in Minnesota in 1998 from 1997 (as discussed in (i) and (ii) above) and increased excess of loss cost resulting from increased premiums earned in non-Minnesota states for the nine months ended September 30, 1998. This increase was offset by recognizing a $2.2 million refund received from the WCRA in the first quarter of 1998 as a reduction of premiums ceded. PREMIUMS EARNED OUTLOOK: The outlook for gross premiums earned and premiums ceded for the remainder of 1998 includes the following factors: - We expect continued growth in premiums in force in our non-Minnesota markets and stabilizing in force premium in Minnesota which will lead to growth in gross premiums earned for the remainder of the year; - We expect continued downward pressure on the amount we charge for our products and services; and - After adjusting for the effects of the 1998 and 1997 refunds received from the WCRA totaling $2.2 million and $358,000, respectively, we expect that premiums ceded for the remainder of 1998 will remain consistent with the results attained for the nine months ended September 30, 1998. Premiums ceded may decrease slightly in future quarters of 1998 as a percent of gross premiums earned as the non-Minnesota markets, where we pay smaller reinsurance premiums, continue to grow relative to Minnesota. Premiums ceded (after adjusting for the WCRA refund) will continue to run much higher in 1998 when compared to 1997 due to the 6.8% policy premium we are paying for increased excess of loss coverage in Minnesota compared to the premium-free rate received in 1997. INVESTMENT INCOME AND NET REALIZED INVESTMENT GAINS: We currently invest entirely in taxable and tax-exempt fixed maturity investments and classify our investments as available-for-sale. We intend to hold our available-for-sale investments to maturity, but may sell before maturity in response to changes in interest rates, changes in prepayment risk and changes in funding sources or terms, or to address liquidity needs. Our primary investment objective is to maintain a diversified, high-quality, fixed-investment portfolio structured to maximize our after-tax investment income without taking inappropriate credit risk. For further discussion of investments, see the "Investments" section of this Management's Discussion and Analysis. Investment income increased 5.4% to $1.9 million in the third quarter of 1998 from $1.8 million in the third quarter of 1997 and increased 19.3% to $5.9 million for the nine months ended September 30, 1998 from $5.0 million for the nine months ended September 30, 1997. Investment income increased for these periods due to increased funds available for investment but has been significantly affected by growth of tax-exempt municipal securities included in our portfolio which earn lower pre-tax rates than taxable securities but are comparable on a tax adjusted basis. Funds available for investment increased to $125.2 million at September 30, 1998, from $104.0 million at September 30, 1997, due to increased net cash provided by operating activities, resulting primarily from (i) the difference in timing between the receipt of premiums and the payment of claim and claim settlement expenses and (ii) net cash provided by investment income. Pre-tax investment yields decreased to 6.1% for the nine months ended September 30, 1998 from 6.2% for the nine months ended September 30, 1997 due to purchasing tax-exempt municipal securities, which have lower yields on a pre-tax basis, during the second and third quarters of 1998 offset by portfolio diversification which began in the second quarter of 1997. The investment yields realized in future periods will be affected by yields attained on new investments and will decrease, on a pre-tax basis, due to the purchase of tax-exempt municipal securities. Net realized investment gains increased to $330,000 in the third quarter of 1998 from $147,000 in the third quarter of 1997 and increased to $1.0 million for the nine months ended September 30, 1998 versus $131,000 for the nine months ended September 30, 1997. The increase in net realized investment gains in the third quarter of 1998 is the result of repositioning U.S. government securities previously classified as held-to-maturity and transferred to available-for-sale in December 1997, to higher after-tax yielding securities, including tax-exempt municipal securities and corporate securities. These net realized investment gains include losses realized on the sale of certain corporate securities. INVESTMENT INCOME AND NET REALIZED INVESTMENT GAINS OUTLOOK: In December 1997, we reclassified our entire held-to-maturity portfolio, invested in U.S. government securities to available-for-sale investments. We reclassified these securities to enable us to more actively manage our investment yield and overall portfolio risk. The held-to-maturity portfolio had a net unrealized gain of approximately $900,000 at December 31, 1997, while the total portfolio net unrealized gain at September 30, 1998, was $3.6 million. Barring significant changes in interest rates or operational 12 cash flows, we expect that the yield from our investment portfolio for the remainder of 1998 will be affected by the following: - Our investment portfolio will increase as funds become available for investment from net cash provided by current year operating and investing activities; - Our recognition of realized gains and losses will depend on the repositioning of the portfolio that occurs for the remainder of the year as we continue to diversify the previously classified held-to-maturity securities from U.S. government securities to other taxable and tax-exempt fixed maturity securities; and - We further diversified our investment portfolio in the third quarter of 1998 increasing our fixed maturity tax-exempt securities to $62.9 million (fair value) from $48.1 million at June 30, 1998 to increase after-tax yields. Fixed maturity, tax-exempt securities will reduce investment income recognized and decrease pre-tax investment yields but are expected to contribute more to after-tax net income as a result of the favorable treatment tax-exempt municipal income receives for federal income tax purposes. CLAIM AND CLAIM SETTLEMENT EXPENSES: Claim and claim settlement expenses are our largest expense and result in our largest liability. We establish reserves that reflect our estimates of the total claim and claim settlement expenses we will ultimately have to pay under our workers' compensation insurance policies. These include claims that have been reported but not settled and claims that have been incurred but not yet reported to us. For further discussion of reserve determination, see the "Unpaid Claim and Claim Settlement Expenses" section of this Management's Discussion and Analysis. Claim and claim settlement expenses increased to $17.6 million in the third quarter of 1998 from $14.3 million in the third quarter of 1997 and increased to $54.8 million for the nine months ended September 30, 1998 from $40.1 million for the nine months ended September 30, 1997. As a percent of gross premiums earned, claim and claim settlement expenses increased to 76.8% for the third quarter of 1998 from 70.3% for the third quarter of 1997 and increased to 82.4% for the nine months ended September 30, 1998 from 67.5% for the nine months ended September 30, 1997. These changes are due to the following: - We recorded reserve estimate changes in the three and nine month results of 1998 and 1997 as follows: - We increased our estimate of the pre-1998 liability for unpaid claim and claim settlement expenses by $3.0 million in the first quarter of 1998 as a result of unfavorable claims experience for those periods. - We increased our accrual for the Minnesota Special Compensation Fund in the second quarter of 1998 by approximately $400,000 for periods prior to March 31, 1998 resulting from an increased rate of assessment declared during the second quarter of 1998. - We reduced our estimate of the pre-1997 liability for unpaid claim and claim settlement expenses by $850,000 in the third quarter of 1997 as a result of favorable claims experience for those periods and when combined with the reduction of $850,000 in the second quarter of 1997 and $675,000 recorded in the first quarter of 1997, totaled $2.4 million for the nine months ended September 30, 1997. After adjusting for these estimate changes, claim and claim settlement expenses increased as a percent of gross premiums earned to 78.9% for the third quarter of 1998 from 69.3% for the third quarter of 1997 and increased to 77.6% for the nine months ended September 30, 1998 from 70.0% for the nine months ended September 30, 1997; - Reduced premiums due to legislative changes in estimated loss costs, increased competition and improving customer loss experience, have resulted in an increase in claim and claim settlement expenses as a percentage of gross premiums earned; - Claim costs increased in accident year 1998 as compared to accident year 1997 due to increasing medical and indemnity costs resulting from inflationary changes and increased severity; and - Gross premiums earned increased to $22.8 million in the third quarter of 1998 from $20.3 million in the third quarter of 1997 and increased to $66.5 million for the nine months ended September 30, 1998 from $59.4 million for the nine months ended September 30, 1997 resulting in increased claim and claim settlement expenses as we provided coverage for more employers. 13 CLAIM AND CLAIM SETTLEMENT EXPENSE OUTLOOK: We expect that claim and claim settlement expenses will be affected by the following factors: - During the third quarter, we identified an adverse change in the development of Minnesota open claims for 1997 and prior years. We are continuing the process of reviewing Minnesota and non-Minnesota reserve development for years prior to 1998. We expect to complete this review in the fourth quarter. Based on information currently available, we do not expect the impact, if any, to be material to liquidity, capital resources, or financial position; the impact however, if any, may be material to the results of operations. We continue to aggressively manage our prior year open claims. - Claim costs will be affected by (i) increases in medical and indemnity costs resulting from inflationary changes, (ii) severity experienced in future periods in our policy holder base, (iii) changes resulting from increases in operating efficiency and effectiveness realized through enhancements to our internal processes and procedures, including changes to our proprietary computer systems, and (iv) legislative changes in estimated loss costs; - Continued pricing pressure due to legislative changes in estimated loss costs, increased competition and improving customer loss experience may result in reduced premiums, ultimately increasing claim and claim settlement expense as a percent of gross premium earned; and - Continued application of our claims management technology and methods to all open claims at September 30, 1998, may benefit future periods. The ultimate effect cannot be quantified at this time. The ultimate result of the above factors, combined with the change in premium rates, on claim and claim settlement expenses as a percent of gross premiums earned for the remainder of 1998 is unknown at this time. POLICY ACQUISITION COSTS. The following table summarizes policy acquisition costs (000's): THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, ------------------- ------------------- 1998 1997 1998 1997 ------- ------- ------- ------- Commission expense $ 1,881 $ 1,585 $ 5,296 $ 4,714 Premium tax expense 465 412 1,369 1,217 Other policy acquisition costs 1,311 879 3,582 2,551 ------- ------- ------- ------- Direct policy acquisition costs $ 3,657 $ 2,876 $10,247 $ 8,482 ======= ======= ======= ======= Policy acquisition costs increased to $3.7 million in the third quarter of 1998 from $2.9 million in the third quarter of 1997 and increased to $10.2 million for the nine months ended September 30, 1998 from $8.5 million for the nine months ended September 30, 1997. As a percent of gross premiums earned, policy acquisition costs increased to 16.0% in the third quarter of 1998 from 14.2% in the third quarter of 1997 and increased to 15.4% for the nine months ended September 30, 1998 from 14.3% for the nine months ended September 30, 1997. These changes reflect the following: - Commission expense was 8.2% of gross premiums earned in the third quarter of 1998 compared to 7.8% in the third quarter of 1997 and was 8.0% of gross earned premiums for the nine months ended September 30, 1998 versus 7.9% for the nine months ended September 30, 1997. Historically, as we entered new markets, we introduced higher commission rates to attract business from established agents. These rates have continued into current policy periods and will have a greater affect on the commission expense percent as the non-Minnesota states continue to grow relative to Minnesota. In all of our markets, we believe the commission rates we pay are marketplace competitive; - Premium tax expense remained consistent at 2.0% of gross premiums earned for the third quarters of 1998 and 1997 and was stable at 2.1% and 2.0% of gross premiums earned for the nine months ended September 30, 1998 and 1997, respectively. Premium tax expense for the nine month period is running slightly higher than our historical rate of 2.0% due to accrual adjustments in the first quarter of 1998 and higher premium tax rates paid for premiums earned in Colorado; and - Other policy acquisition costs increased to 5.7% of gross premiums earned in the third quarter of 1998 from 4.3% in the third quarter of 1997 and increased to 5.4% of gross premiums earned for the nine months ended September 30, 1998 from 4.3% for the nine months ended September 30, 1997, due to 14 increased personnel and overhead costs associated with improving our underwriting function and increased personnel costs necessary for the growth in premiums in force. POLICY ACQUISITION COST OUTLOOK: We expect that policy acquisition costs as a percent of gross premiums earned will stabilize or remain relatively constant as a percent of gross premiums earned during the remainder of 1998 due to the following: - We expect commission expense as a percent of gross premiums earned to increase slightly during the remainder of 1998 as the non-Minnesota states continue to grow in size relative to Minnesota; - We expect premium tax expense as a percent of gross premiums earned to remain consistent with the first nine months of 1998; and - We expect that other policy acquisition costs will be consistent with the third quarter of 1998 as a percent of gross premiums earned as we continue to improve our underwriting skills, increase premiums in force and generate additional revenues to cover the relatively fixed policy acquisition costs. We also expect that these costs will be offset on a limited basis from increases in operating efficiency and effectiveness during the remainder of 1998 realized through enhancements to our internal processes and procedures, including changes to our proprietary computer systems. GENERAL AND ADMINISTRATIVE EXPENSES: Our general and administrative expenses for the third quarters of 1998 and 1997 and the nine month periods ended September 30, 1998 and 1997 include benefits of $1.1 million recorded in the second quarter of 1998 and $842,000 recorded in the third quarter of 1997, resulting from the reversal of 1997 and 1996 accruals for assessments by the Minnesota Insurance Guarantee Association (MIGA), an organization formed to fund Minnesota claims for insolvent insurance companies. MIGA did not assess its members in 1998 or 1997 for workers' compensation claim liabilities arising from current or prior insolvencies resulting in the accrual reversals. After adjusting for the accrual reversals, our general and administrative expenses were stable at $3.2 million in the third quarters of 1998 and 1997 and increased to $9.8 million for the nine months ended September 30, 1998 from $8.9 million for the nine months ended September 30, 1997. As a percent of gross premiums earned, after adjusting for the MIGA reversals, general and administrative expenses decreased to 13.8% in the third quarter of 1998 from 15.6% in the third quarter of 1997 and decreased to 14.7% for the nine months ended September 30, 1998 from 15.0% for the nine months ended September 30, 1997. These changes reflect: - Expenses incurred for expansion in Michigan and Massachusetts, not initially offset by revenues from premiums in force in those states; - Additional personnel costs for new employees resulting from the growth in premiums in force; - Higher compensation for existing employees; and - General and administrative expenses continue to improve as a percent of premiums earned, compared to the third quarter of 1997, after adjusting for MIGA accrual reversals and one time charges. Actions to reduce personnel costs were initiated in the first quarter of 1998 to bring operating expenses more in line with revenues. Other expenses continue to be managed aggressively and reduced where appropriate. GENERAL AND ADMINISTRATIVE EXPENSES OUTLOOK: We expect that general and administrative expenses will be affected by the following: - We will continue to aggressively manage general and administrative expenses, specifically legal and consulting expenses to decrease relative costs during the remainder of 1998 and 1999; - We have no plans to open additional state offices in 1998 or 1999 and expect that growth in premiums in force in Michigan and Massachusetts will result in additional revenues to cover the fixed costs in those states; - We expect to increase operational efficiency during 1998 and 1999 through enhancements to our internal processes and procedures, including changes to our internal proprietary computer systems; and - We have limited our salary increases. INTEREST EXPENSE: We are paying interest at rates ranging from 9.25% to 9.50% during 1998 and paid interest at rates ranging from 9.00% to 9.50% during 1997 on the outstanding balance on our Senior Notes. 15 Interest expense decreased to $139,000 in the third quarter of 1998 from $196,000 in the third quarter of 1997 and decreased to $417,000 for the nine months ended September 30, 1998 from $588,000 for the nine months ended September 30, 1997 due to principal payments on the Senior Notes in December 1997. INTEREST EXPENSE OUTLOOK: Interest expense for the remainder of 1998 is expected to be consistent with the results attained for the nine months ended September 30, 1998. Total interest expense on the Senior Notes is expected to decrease to $546,000 in 1998 from $777,000 in 1997 as a result of principal payments of $2.0 million made in December 1997. INCOME TAXES: Income taxes were a benefit of $339,000 for the third quarter of 1998 compared to income tax expense of $973,000 for the third quarter of 1997 and were a benefit of $820,000 for the nine months ended September 30, 1998 compared to income tax expense of $2.6 million for the nine months ended September 30, 1997. As a percent of income (loss) before income taxes, the income tax expense (benefit) was (71.1%) for third quarter of 1998 versus 36.3% for the third quarter of 1997 and was (51.8%) of the cumulative loss for the nine months ended September 30, 1998 compared to 36.7% of net income for the nine months ended September 30, 1997. The income tax expense (benefit) percent in 1998 has been affected by (i) our loss from operations which resulted in a credit against taxes previously paid, (ii) decreased taxable net income from the service organization (RTW) which is subject to both federal and state income taxes, (iii) decreases in the profitability of ACIC, and (iv) the introduction of tax-exempt municipal income beginning in the second quarter of 1998. INCOME TAX OUTLOOK: Income tax expense (benefit) will vary based on (i) the income (loss) from operations we recognize for the remainder of 1998, and will (ii) decrease as a percent of income (loss) before taxes relative to the statutory effective rate as we purchase additional tax-exempt municipal fixed investments for our investment portfolio. The ultimate change is unknown at this time. INVESTMENTS Our portfolio included taxable and tax-exempt fixed maturity securities at September 30, 1998 as follows: GROSS UNREALIZED MARKET ---------------- COST VALUE GAIN (LOSS) -------- -------- ------ ------ U.S. government securities $ 14,955 $ 15,529 575 $(1) Corporate securities 25,437 26,466 1,030 (1) Mortgage- and asset-backed securities 19,911 20,294 383 - Municipal bonds, tax-exempt 61,266 62,908 1642 - -------- -------- ------ ------ Totals $121,569 $125,197 $3,630 $(2) ======== ======== ====== ====== After several years of purchasing solely U.S. government securities, we engaged an investment manager in the second quarter of 1997 to diversify our portfolio to other taxable fixed maturity investments and to maximize our after-tax investment income without taking inappropriate credit risk. During the second quarter of 1998, we transferred our portfolio to a new investment manager and further diversified our portfolio to include investment grade tax-exempt fixed maturity investments. We manage our fixed maturity portfolio conservatively, investing only in investment grade (BBB or better rating from Standard and Poor's) securities of U.S. domiciled issuers. We do not invest in derivative securities. Additionally, in December 1997, we reclassified our entire held-to-maturity portfolio, invested in U.S. government securities with a historical cost, net of amortization, of $53.8 million and a fair value of $54.7 million, to available-for-sale investments. We reclassified these securities to enable us to more actively manage our investment yield and overall portfolio risk. Funds provided by our operating cash flows and investment cash flows are the source of growth in our investment portfolio. Operating cash flows consist of the excess of premiums collected over claim and claim settlement expenses and other operating expenses paid. Investment cash flows consist of income on existing investments and proceeds from sales and maturities of investments. Our investment portfolio grew 20.4% or $21.2 million to $125.2 million at September 30, 1998, from $104.0 million at September 30, 1997, as a result of these factors. We invest solely in available-for-sale securities and intend to continue this investment strategy for the foreseeable future. We record investments on our balance sheet at fair value, with the corresponding appreciation or depreciation from amortized cost recorded in shareholders' equity, net of taxes. Because value is based on the relationship 16 between the portfolio's stated yields and prevailing market yields at any given time, interest rate fluctuations can have a swift and significant impact on the carrying value of these securities. As a result of the increased holdings in securities classified as available-for-sale, and thus carried at fair value, we expect to encounter larger adjustments in shareholders' equity as market interest rates and other factors change. UNPAID CLAIM AND CLAIM SETTLEMENT EXPENSES Our unpaid claim and claim settlement expenses represent established, undiscounted reserves for the estimated total unpaid cost of claim and claim settlement expenses, which cover events that occurred through September 30, 1998. These reserves reflect our estimates of the total costs of claims that were reported, but not yet paid, and the cost of claims incurred but not yet reported (IBNR). For reported claims, we establish reserves on a "case" basis. For IBNR claims, we estimate reserves using established actuarial methods. Both our case and IBNR reserve estimates reflect such variables as past claims experience, current claim trends and prevailing social, economic and legal environments. Due to commencing operations in 1992, we have limited historical data to estimate our reserves for unpaid claim and claim settlement expenses and accordingly supplement our experience with external industry data, as adjusted, to reflect anticipated differences between our results and the industry. We reduce the unpaid claim and claim settlement expenses for estimated amounts of subrogation. Based on information currently available, we believe our reserves for unpaid claim and claim settlement expenses are adequate to cover the ultimate costs of claim and claim settlement expenses. The ultimate cost of claim and claim settlement expenses may differ from the established reserves, particularly when claims may not be settled for many years. Reserves for unpaid claim and claim settlement expenses and assumptions used in their development are continually reviewed. We record adjustments to prior estimates of unpaid claim and claim settlement expenses to operations in the year in which the adjustments are made. LIQUIDITY AND CAPITAL RESOURCES Liquidity refers to our ability to generate sufficient cash flows to meet the short- and long-term cash requirements of our operations. Capital resources represent those funds deployed or available to be deployed to support our business operations. Our primary sources of cash from operations are premiums collected and investment income. Our investment portfolio is also a source of liquidity, through the sale of readily marketable fixed maturity investments, as well as longer-term investments that have appreciated in value. Our primary cash requirements consist of payments for (i) claim and claim settlement expenses, (ii) policy acquisition costs, (iii) general and administrative expenses, (iv) capital expenditures, (v) income taxes, and (vi) debt service or principal repayment on our outstanding Senior Notes. We generate positive net cash from operations due, in part, to timing differences between the receipt of premiums and the payment of claim and claim settlement expenses. Cash generated is either invested in short-term cash and cash equivalents or longer term available-for-sale securities pending future payments for such expenses as indemnity, medical benefits and other operating expenses. Cash and cash equivalents consist of U.S. government securities acquired under repurchase agreements, tax-exempt municipal securities and corporate securities all with maturities of 90 days or less, with the remaining balances in cash and a money market fund that invests primarily in short-term government securities. Cash provided by operating activities for the nine months ended September 30, 1998 was $14.0 million. This is primarily a result of an increase of $15.3 million in unpaid claim and claim settlement expenses which are non-cash accruals for future claims, an increase of $1.8 million in unearned premiums, net of premiums receivable and depreciation and amortization of $944,000, offset by our net loss of $764,000, an increase in deferred tax assets of $454,000 and net realized investment gains of $1.0 million. Net cash used by investing activities was $10.3 million, primarily the result of $73.6 million in purchases of available-for-sale securities offset by $61.9 million in proceeds from sales of available-for-sale securities and maturities of $2.0 million of available-for-sale investments. Net cash provided by financing activities was $562,000, primarily due to proceeds from the exercise of stock options totaling $333,000. Our need for additional capital is primarily the result of regulations which require certain ratios of capital to premiums written. In the future, we expect that our need for additional capital will be primarily related to the growth of our insurance subsidiary and the need to maintain appropriate capital to premium ratios as defined by state regulatory bodies. As an alternative to raising additional capital, we believe we could secure quota-share or other reinsurance which would have the effect of reducing the ratio of premiums to capital and could be used to satisfy state regulatory requirements. 17 State insurance regulations limit distributions, including dividends, from our insurance subsidiary to us. The maximum amount of dividends that can be paid by ACIC to us in any year is equal to the greater of: (i) 10% of ACIC's statutory surplus as of the end of the previous fiscal year, or (ii) the statutory net gain from operations (not including realized capital gains) of ACIC in its most recent fiscal year. Based on this limitation, the maximum dividend that ACIC could pay to us in 1998, without regulatory approval, is approximately $4.5 million. ACIC may be subject to more restrictive limitations on dividends as we enter additional states. ACIC has never paid a dividend to us. We believe that cash flow generated by our operations and our cash and investment balances will be sufficient to fund continuing operations, principal repayments, stock repurchases and debt service on our outstanding Senior Notes, including principal repayments of $2.5 million due in December 1998, and capital expenditures for the next 12 months. IMPACT OF THE YEAR 2000 ON COMPUTER APPLICATIONS The year 2000 is a critical year for computer applications. Historically, many computer programs were written using two digits rather than four to define the appropriate year. As a result, many computer programs that have date sensitive fields may recognize a date using "00" as the year 1900 rather than the year 2000. This could result in system failures or miscalculations causing disruption of operations, including, among other things, a temporary inability to process transactions, send invoices or engage in other critical business activities. Year 2000 readiness includes addressing information technology systems (computer equipment, computer software, network hardware and software, etc.), non-information technology systems (systems which include embedded technology such as microcontrollers including telephone systems) and issues relating to third parties with whom we have a material relationship (customers and vendors). INFORMATION TECHNOLOGY SYSTEMS: Our insurance subsidiary operations began in 1992. Since 1992, we developed our own internal computer systems to manage our claims and related claim settlement expenses and administer our policy information. These computer systems are year 2000 compliant. Additionally, during the second quarter of 1998 we implemented third-party provided, general ledger and accounts payable software which is year 2000 compliant. Also, we are in the process of internally developing a billing and cash receipt system to be completed by the first quarter of 1999 which will be year 2000 compliant. These system replacements and software developments are occurring as a part of our ongoing operations and are not specifically occurring as a result of the year 2000 issue. We anticipate that our critical computer hardware and software systems will be fully year 2000 compliant in early 1999 and non-critical hardware and software systems are compliant during the second quarter of 1999. The cost of any hardware and software changes required to comply with the year 2000, other than those contemplated as routine upgrades in our operations, are not expected to have a material adverse effect on our results of operations. NON-INFORMATION TECHNOLOGY SYSTEMS: We are in the process of reviewing our operationally critical non-information technology systems (non-IT systems) which may have embedded technology that is reliant on the year 2000. We are in the assessment stage of this process which we expect to complete early in the fourth quarter of 1998 and will develop a formal plan to address any non-IT system year 2000 issues in the fourth quarter of 1998. We expect that our non-IT systems will be fully year 2000 compliant by the end of the second quarter of 1999. We are currently unable to determine the ultimate costs relating to non-information technology systems. THIRD PARTY READINESS: We are taking steps to ensure that our significant customers and vendors are year 2000 compliant through surveys and further information requests. We expect to have received preliminary information from our critical vendors by the third quarter of 1998 and anticipate follow-up based on information received through mid-1999 until we are comfortable that our vendors are year 2000 compliant. We have not yet established a year 2000 contingency plan. After completing the assessment stages for the non-IT systems and third party readiness, we will to determine our year 2000 areas of risk and will develop a contingency plan. NAIC RISK-BASED CAPITAL STANDARDS The National Association of Insurance Commissioners (NAIC) has risk-based capital standards to determine the capital requirements of a property and casualty insurance carrier based upon the risks inherent in its operations. These standards require the computation of a risk-based capital amount which is then compared to a carrier's actual 18 total adjusted capital. The computation involves applying factors to various financial data to address four primary risks: asset risk, insurance underwriting risk, credit risk and off-balance sheet risk. These standards provide for regulatory intervention when the percent of total adjusted capital to authorized control level risk-based capital is below certain levels. Based upon the risk-based capital standards, our percent of total adjusted capital is substantially in excess of authorized control level risk-based capital. REGULATION Our insurance subsidiary is subject to substantial regulation by governmental agencies in the states in which we operate, and will be subject to such regulation in any state in which we provide workers' compensation products and services in the future. State regulatory agencies have broad administrative power with respect to all aspects of our business, including premium rates, benefit levels, policy forms, dividend payments, capital adequacy and the amount and type of investments. These regulations are primarily intended to protect covered employees and policyholders rather than the insurance company. Both the legislation covering insurance companies and the regulations adopted by state agencies are subject to change. At December 31, 1997, our insurance subsidiary was licensed to do business in Minnesota, Colorado, Missouri, Michigan, Massachusetts, Pennsylvania, Illinois, Kansas, Connecticut, South Dakota, Tennessee and Wisconsin. We received Indiana, Iowa, Rhode Island, Maryland and Florida licenses so far in 1998. The codification of the statutory accounting principles is complete and has been adopted by the NAIC. Implementation is expected in 2001and the impact of this project on current statutory policies and practices is unknown. RECENTLY ISSUED ACCOUNTING STANDARDS In February 1998, the Financial Accounting Standards Board issued Statement of Financial Accounting Standards No. 132, "Employers' Disclosures about Pensions and Other Post-retirement Benefits." This Statement revises employers' disclosures about pension and other post-retirement benefit plans. It does not change the measurement or recognition of those plans. This Statement standardizes the disclosure requirements for pensions and other post-retirement benefits to the extent practicable, requires additional information on changes in the benefit obligations and fair values of plan assets that will facilitate financial analysis, and eliminates certain disclosures. Restatement of disclosures for earlier periods is required. This Statement is effective for financial statements for fiscal years beginning after December 15, 1997. We do not expect this standard to have an impact on our Consolidated Financial Statements. In March 1998, the American Institute of Certified Public Accountants issued Statement of Opinion ("SOP") 98-1, "Accounting for the Costs of Computer Software Developed or Obtained for Internal Use." This SOP provides guidance on accounting for the costs of computer software developed or obtained for internal use. This SOP requires that entities capitalize certain internal-use software costs once certain criteria are met. Currently, we expense the costs of developing or obtaining internal-use software as incurred. We are currently evaluating SOP 98-1, but do not expect it to have a material impact on our Consolidated Financial Statements. This SOP is effective for financial statements for fiscal years beginning after December 15, 1998. Earlier application is encouraged in fiscal years for which annual financial statements have not been issued. FORWARD LOOKING STATEMENTS Information included in this Form 10-Q which can be identified by the use of forward-looking terminology such as "may," "will," "expect," "anticipate," "estimate," or "continue" or the negative thereof or other variations thereon or comparable terminology constitutes forward-looking information. The following important factors, among others, in some cases have affected and in the future could affect our actual results and could cause our actual financial performance to differ materially from that expressed in any forward-looking statement: (i) our ability to manage both our existing claims and our new claims in an effective manner, (ii) competition from traditional workers' compensation insurance carriers, (iii) our ability to further penetrate our existing markets, (iv) changes in workers' compensation regulation by states, including changes in mandated benefits or insurance company regulation, (v) our ability to retain our existing customers at favorable beneficial premium rates when their policies renew (vi) our ability to expand into new states and attract customers in those states, (vii) our ability to successfully introduce new products and services, and (viii) our ability to ensure that our operations are not adversely affected by year 2000 19 compliance including our dependence on outside vendors and customers and their ability to become year 2000 compliant. 20 PART II - OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS None ITEM 2. CHANGES IN SECURITIES None ITEM 3. DEFAULTS UPON SENIOR SECURITIES None ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None ITEM 5. OTHER INFORMATION None ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K (a) LISTING OF EXHIBITS Exhibit 11 - STATEMENT REGARDING COMPUTATION OF BASIC AND DILUTED INCOME (LOSS) PER SHARE Exhibit 27 - FINANCIAL STATEMENT SCHEDULE (b) LISTING OF REPORTS ON FORM 8-K None 21 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. RTW, INC. Dated: November 12, 1998 By: /s/ Carl B. Lehmann ----------------------------------------------- Carl B. Lehmann President, Chief Executive Officer and Director (Principal Executive Officer) Dated: November 12, 1998 By: /s/ Tim C. Chan ----------------------------------------------- Tim C. Chan Secretary, Treasurer and Chief Financial Officer (Principal Financial and Accounting Officer) 22 EXHIBIT INDEX Exhibit Number Description Page ------- ----------------------------------------------------- ---- 11 Statement Regarding Computation of Basic and Diluted Income (Loss) Per Share 24 27 Financial Statement Schedule 25 23