- -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 ------------------------ FORM 10-Q --------------- (MARK ONE) /X/ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE PERIOD ENDED MARCH 31, 1999 OR / / TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 ------------------------ PROBUSINESS SERVICES, INC. (Exact name of Registrant as specified in its charter) DELAWARE 94-2976066 (State or other jurisdiction (I.R.S. Employer of incorporation) Identification No.) 4125 HOPYARD ROAD 94588 PLEASANTON, CA (zip code) (Address of principal executive offices) (925) 737-3500 (Registrant's telephone number, including area code) ------------------------ Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes /X/ No / / As of May 7, 1999, there were 20,893,769 shares of the Registrant's Common Stock outstanding. - -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- PROBUSINESS SERVICES, INC. INDEX PAGE NO. ------------- PART I. FINANCIAL INFORMATION ITEM 1. CONDENSED FINANCIAL STATEMENTS (UNAUDITED): Condensed Balance Sheets March 31, 1999 and June 30, 1998........................................................... 3 Condensed Statements of Operations Three and nine months ended March 31, 1999 and 1998........................................ 4 Condensed Statement of Stockholders' Equity Nine months ended March 31, 1999........................................................... 5 Condensed Statements of Cash Flows Nine months ended March 31, 1999 and 1998.................................................. 6 Notes to Condensed Financial Statements...................................................... 7 ITEM 2... MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS........ 10 PART II. OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS............................................................................ 20 ITEM 2. CHANGES IN SECURITIES........................................................................ 20 ITEM 3. DEFAULTS UPON SENIOR SECURITIES.............................................................. 20 ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS.......................................... 20 ITEM 5. OTHER INFORMATION............................................................................ 20 ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K............................................................. 20 Signatures................................................................................... 21 2 PART I. FINANCIAL INFORMATION ITEM 1. CONDENSED FINANCIAL STATEMENTS PROBUSINESS SERVICES, INC. CONDENSED BALANCE SHEETS UNAUDITED (IN THOUSANDS) MARCH 31, 1999 JUNE 30, 1998 -------------- ------------- ASSETS Current Assets: Cash and cash equivalents........................................................ $ 80,969 $ 13,771 Accounts receivable, net of allowance............................................ 3,328 2,612 Prepaid expenses and other current assets........................................ 3,725 2,122 -------------- ------------- 88,022 18,505 Payroll tax funds invested....................................................... 648,902 332,667 -------------- ------------- Total current assets........................................................... 736,924 351,172 Equipment, furniture and fixtures, net............................................. 23,889 13,958 Other assets....................................................................... 14,053 10,879 -------------- ------------- Total assets................................................................... $ 774,866 $ 376,009 -------------- ------------- -------------- ------------- LIABILITIES AND STOCKHOLDERS' EQUITY Current Liabilities: Accounts payable, accrued liabilities, current portion of capital lease obligations and deferred revenue............................................... $ 20,756 $ 15,182 Payroll tax funds collected but unremitted....................................... 648,902 332,667 -------------- ------------- Total current liabilities...................................................... 669,658 347,849 Capital lease obligations, less current portion.................................... 897 1,414 Stockholders' equity............................................................... 104,311 26,746 -------------- ------------- Total liabilities and stockholders' equity..................................... $ 774,866 $ 376,009 -------------- ------------- -------------- ------------- See notes to condensed financial statements. 3 PROBUSINESS SERVICES, INC. CONDENSED STATEMENTS OF OPERATIONS UNAUDITED (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) THREE MONTHS ENDED NINE MONTHS ENDED MARCH 31, MARCH 31, -------------------- -------------------- 1999 1998 1999 1998 --------- --------- --------- --------- Revenue............................................................... $ 19,869 $ 13,611 $ 50,126 $ 33,163 Operating expenses: Cost of providing services.......................................... 9,113 6,424 25,057 17,215 General and administrative.......................................... 2,567 1,693 7,464 5,061 Research and development............................................ 1,506 1,213 4,298 3,343 Client acquisition costs............................................ 8,100 5,569 20,625 13,639 --------- --------- --------- --------- Total operating expenses.............................................. 21,286 14,899 57,444 39,258 Loss from operations.................................................. (1,417) (1,288) (7,318) (6,095) Interest expense...................................................... (288) (87) (718) (461) Other income.......................................................... 1,049 242 2,308 502 --------- --------- --------- --------- Net loss.............................................................. $ (656) $ (1,133) $ (5,728) $ (6,054) --------- --------- --------- --------- --------- --------- --------- --------- Basic and diluted net loss per share.................................. $ (0.03) $ (0.07) $ (0.29) --------- --------- --------- --------- --------- --------- Shares used in computing basic and diluted net loss per share.................................................. 20,826 16,800 19,558 --------- --------- --------- --------- --------- --------- Pro forma net loss per share.......................................... $ (0.40) --------- --------- Shares used in computing pro forma net loss per share................. 15,298 --------- --------- See notes to condensed financial statements. 4 PROBUSINESS SERVICES, INC. CONDENSED STATEMENT OF STOCKHOLDERS' EQUITY UNAUDITED (IN THOUSANDS, EXCEPT SHARE AMOUNTS) COMMON STOCK ------------------------------------- NOTES ADDITIONAL RECEIVABLE TOTAL PAID-IN ACCUMULATED FROM STOCKHOLDERS' SHARES AMOUNT CAPITAL DEFICIT STOCKHOLDERS EQUITY ------------ ----------- ---------- ------------ ------------ ------------ Balances at June 30, 1998................... 17,114,855 $ 17 $ 53,286 $ (25,469) $ (1,088) $ 26,746 Issuance of common stock in connection with public offering, net of offering costs.... 3,191,250 3 80,708 -- -- 80,711 Excercise of warrants....................... 142,796 -- 450 -- -- 450 Excercise of stock options.................. 242,397 -- 676 -- -- 676 Issuance of stock under the employee stock purchase plan............................. 188,549 -- 1,303 -- -- 1,303 Payment of notes recievable from stockholders.............................. -- -- -- -- 153 153 Net loss.................................... -- -- -- (5,728) -- (5,728) ------------ --- ---------- ------------ ------------ ------------ Balances at March 31, 1999.................. 20,879,847 $ 20 $ 136,423 $ (31,197) $ (935) $ 104,311 ------------ --- ---------- ------------ ------------ ------------ ------------ --- ---------- ------------ ------------ ------------ See notes to condensed financial statements. 5 PROBUSINESS SERVICES, INC. CONDENSED STATEMENTS OF CASH FLOWS UNAUDITED (IN THOUSANDS) NINE MONTHS ENDED MARCH 31, ---------------------- 1999 1998 ---------- ---------- OPERATING ACTIVITIES Net loss.................................................................................. $ (5,728) $ (6,054) Adjustments to reconcile net loss to net cash provided by operating activities: Depreciation and amortization......................................................... 5,109 3,223 Changes in operating assets and liabilities: Accounts receivable, net............................................................ (716) 137 Prepaid expenses and other current assets........................................... (1,603) (2,226) Other assets........................................................................ (1,336) (622) Accounts payable, accrued liabilities, and deferred revenue......................... 4,474 6,543 ---------- ---------- Net cash provided by operating activities................................................. 200 1,001 ---------- ---------- INVESTING ACTIVITIES Purchases of equipment, furniture and fixtures............................................ (12,462) (6,821) Capitalization of software development costs.............................................. (3,145) (2,640) ---------- ---------- Net cash used in investing activities..................................................... (15,607) (9,461) ---------- ---------- FINANCING ACTIVITIES Borrowings under line of credit agreements................................................ -- 6,874 Repayments of borrowings under line of credit agreements.................................. -- (11,632) Repayments under subordinated debt........................................................ -- (3,909) Repayments under note payable to stockholder.............................................. -- (250) Repayment of notes receivable from stockholder............................................ 153 -- Principal payments on capital lease obligations........................................... (688) (566) Proceeds from issuance of common stock.................................................... 83,140 28,140 ---------- ---------- Net cash provided by financing activities................................................. 82,605 18,657 ---------- ---------- Net increase in cash and cash equivalents................................................. 67,198 10,197 Cash and cash equivalents, beginning of period............................................ 13,771 5,047 ---------- ---------- Cash and cash equivalents, end of period.................................................. $ 80,969 $ 15,244 ---------- ---------- ---------- ---------- SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION: Cash paid during the period for interest.................................................. $ 221 $ 456 ---------- ---------- ---------- ---------- Purchases of equipment under capital lease obligations.................................... $ 1,271 $ -- ---------- ---------- ---------- ---------- See notes to condensed financial statements. 6 PROBUSINESS SERVICES, INC. NOTES TO UNAUDITED CONDENSED FINANCIAL STATEMENTS 1. ACCOUNTING POLICIES OPERATIONS ProBusiness Services, Inc. (the "Company") provides employee administrative services for large employers. The Company's primary service offerings are payroll processing, payroll tax filing, benefits administration, including the enrollment and processing of flexible benefit plans and COBRA programs, and human resources software. BASIS OF PRESENTATION The Company has prepared its interim condensed financial statements without audit, pursuant to the rules and regulations of the Securities and Exchange Commission (the "SEC"). Certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted pursuant to such rules and regulations. The information included in this report should be read in conjunction with the Company's audited financial statements and notes thereto included in the Company's 1998 Annual Report on Form 10-K. In the opinion of management, the accompanying unaudited interim condensed financial statements reflect all adjustments (consisting only of normal recurring adjustments) necessary to summarize fairly the financial position, results of operations and cash flows for such periods. The results for the interim period ended March 31, 1999 are not necessarily indicative of the results that may be expected for any future periods. BASIC AND DILUTED NET LOSS PER SHARE (HISTORICAL AND PRO FORMA) Basic net loss per share is computed by dividing net loss by the weighted average number of common shares outstanding for the period. Diluted earnings per share reflects the potential dilution of securities by adding other common stock equivalents, including stock options and warrants, in the weighted average number of common shares outstanding for a period, if dilutive. Potentially dilutive securities have been excluded from the computation as their effect is antidilutive. Pro forma net loss per share has been computed as described above and also gives effect, under SEC guidance, to the conversion of preferred stock to common stock not included above that automatically converted upon completion of the Company's initial public offering, using the if-converted method. RECENTLY ISSUED ACCOUNTING STANDARDS In June 1997, the Financial Accounting Standards Board ("FASB") issued FAS No. 130, "Reporting Comprehensive Income" ("FAS 130"). FAS 130 establishes standards for the reporting and display of comprehensive income and its components in a full set of general-purpose financial statements and is effective for fiscal years beginning after December 15, 1997. Adoption of FAS 130 is required in fiscal 1999. Adoption of FAS 130 did not have a material effect on the Company's financial position, results of operations or cash flows. In June 1997, the FASB issued FAS No. 131, "Disclosure about Segments of an Enterprise and Related Information" ("FAS 131"). FAS 131 establishes standards for the reporting of information about operating segments and related disclosures about products and services, geographic areas, and major customers. Adoption of FAS 131 will be required in fiscal 1999 and require interim disclosures beginning in 7 PROBUSINESS SERVICES, INC. NOTES TO UNAUDITED CONDENSED FINANCIAL STATEMENTS (CONTINUED) 1. ACCOUNTING POLICIES (CONTINUED) fiscal 2000. The Company has not reached a conclusion as to the appropriate segments, if any, it will be required to report to comply with the provisions of FAS 131. Adoption of FAS 131 is not expected to have a material effect on the Company's financial position, results of operations or cash flows. In June 1998, the FASB issued FAS No. 133, "Accounting for Derivative Instruments and Hedging Activities" ("FAS 133"). The Company is required to adopt FAS 133 in fiscal 2000. FAS 133 established methods of accounting for derivative financial instruments and hedging activities related to those instruments as well as other hedging activities. The Company has not yet determined the effect of FAS 133 on the operations and financial position of the Company. 2. LINE OF CREDIT AGREEMENT At March 31, 1999, the Company has a line of credit agreement with a financial institution. The agreement provides for borrowings that are limited to the lesser of $20,000,000, or the sum of five times the Company's average monthly net collections, as defined in the agreement, plus the lesser of five times the Company's average monthly collections of the interest on tax investment funds as defined in the agreement or $5,000,000, plus $1,500,000. At March 31, 1999, no borrowings were outstanding under the agreement and the amount available for borrowing under the agreement was approximately $20,000,000. The agreement expires on December 31, 2000, and is subject to automatic and continuous renewal unless termination notice is given by either party in accordance with the agreement. 3. INTEREST RATE MANAGEMENT The Company has entered into various interest rate swap agreements with a financial institution. These agreements, with fixed interest rates between 4.759% and 5.905%, each have a term of two years, one of which has a cancellation option after one year, and expire at various dates through December 2000. Interest is paid or received based upon the difference in the fixed interest rate and the contractual floating rate option times the contractual notional balance. The actual notional balance varies on a monthly basis due to fluctuations in projected holdings of collected but unremitted payroll tax funds. The average monthly notional balance for the remaining term of the agreements is $284,590,000. The agreements require collateral if interest rates increase and certain other conditions are met as defined in the agreements. At March 31, 1999, no collateral was required. 4. STOCKHOLDER'S EQUITY In September 1998, the Company completed a secondary public offering of common stock. The offering consisted of 2,775,000 shares of common stock issued to the public at $27.00 per share. In September 1998, the underwriters exercised an option to purchase an additional 416,250 shares of common stock at the price of $27.00 per share to cover over-allotments in connection with the secondary public offering. STOCK SPLIT On July 23, 1998, the Board of Directors approved a three-for-two stock split of its $.001 par value common stock in the form of a stock dividend to stockholders of record as of July 31, 1998. All references in the financial statements to number of shares, per share amounts, stock option data and market prices of the Company's common stock reflect the effect of the stock split. 8 PROBUSINESS SERVICES, INC. NOTES TO UNAUDITED CONDENSED FINANCIAL STATEMENTS (CONTINUED) 4. STOCKHOLDER'S EQUITY (CONTINUED) SUBSEQUENT EVENTS On April 27, 1999, the Company acquired Conduit Software, a leading provider of employee relationship management applications. Under the terms of the agreement, the Company issued approximately 1.8 million shares of common stock in the acquisition, which will be accounted for under the pooling-of-interests method of accounting. The Company anticipates it will record one-time charges in connection with the acquisition of approximately $3.5 million in the fourth quarter of fiscal 1999. 9 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following Management's Discussion and Analysis of Financial Condition and Results of Operations contains forward-looking statements that involve risks and uncertainties. The Company's actual results could differ materially from those anticipated in these forward-looking statements. Potential risks and uncertainties include, among others, those set forth under "Overview" and "Additional Factors that May Affect Future Results" included in this Management's Discussion and Analysis of Financial Condition and Results of Operations. The following discussion also should be read in conjunction with the Financial Statements and Notes thereto included elsewhere in this Quarterly Report. OVERVIEW ProBusiness Services, Inc. ("the Company") is a leading provider of employee administrative services for large employers. The Company's primary service offerings are payroll processing, payroll tax filing, benefits administration, including the enrollment and processing of flexible benefit plans and COBRA programs and human resources software. The Company's proprietary PC-based payroll system offers the cost-effective benefits of outsourcing and high levels of client service, while providing the flexibility, control, customization and integration of an in-house system. The Company derives its revenue from fees charged to clients for services and income earned from investing payroll tax funds. Since 1994, the Company has experienced significant growth of its revenue, client base and average client size. Revenue increased from $13.9 million in fiscal 1996 to $46.3 million in fiscal 1998. From March 31, 1997 to March 31, 1999, the client base for payroll processing services increased from approximately 320 to approximately 550 clients, while the average size of the Company's payroll clients increased from approximately 900 employees to approximately 1,400 employees. As of March 31, 1999, the Company provided services to approximately 1,750 clients. The Company's revenue growth is primarily due to continued growth in its client base, the introduction of its payroll tax service in fiscal 1996, an increase in the average size of its clients, the introduction of new features and other services, and a high retention rate of existing payroll clients (approximately 92% for fiscal 1998). The Company does not anticipate it will sustain this rate of growth in the future. The establishment of new client relationships involves lengthy and extensive sales and implementation processes. The sales process generally takes three to twelve months or longer, and the implementation process generally takes an additional three to nine months or longer. The Company has experienced significant operating losses since its inception and expects to incur significant operating losses in the future due to continued client acquisition costs, investments in research and development, costs associated with expanding its sales efforts and operations to new geographic regions. As of March 31, 1999, the Company had an accumulated deficit of approximately $31.2 million. There can be no assurance that the Company will achieve or sustain profitability in the future. The Company's cost of providing services consists primarily of ongoing account management, tax and benefits administration operations and production costs. General and administrative expenses consist primarily of personnel costs associated with finance, corporate services and information technology, professional fees, and other overhead costs for finance and corporate services. Research and development expenses consist primarily of personnel costs. Client acquisition costs consist of sales and implementation expenses and, to a lesser extent, technical support and marketing expenses. 10 RESULTS OF OPERATIONS The following table sets forth certain financial data as a percentage of revenue for the periods indicated: THREE MONTHS ENDED NINE MONTHS ENDED MARCH 31, MARCH 31, ------------------------ ------------------------ 1999 1998 1999 1998 ----------- ----------- ----------- ----------- STATEMENTS OF OPERATIONS DATA: Revenue.............................................................. 100.0% 100.0% 100.0% 100.0% Operating expenses: Cost of providing services......................................... 45.9% 47.2% 50.0% 51.9% General and administrative......................................... 12.8% 12.5% 14.9% 15.3% Research and development........................................... 7.6% 8.9% 8.6% 10.1% Client acquisition costs........................................... 40.8% 40.9% 41.1% 41.1% ----- ----- ----- ----- Total operating expenses............................................. 107.1% 109.5% 114.6% 118.4% Loss from operations................................................. (7.1)% (9.5)% (14.6)% (18.4)% Interest expense..................................................... (1.5)% (0.6)% (1.4)% (1.4)% Other income......................................................... 5.3% 1.8% 4.6% 1.5% ----- ----- ----- ----- Net loss............................................................. (3.3)% (8.3)% (11.4)% (18.3)% ----- ----- ----- ----- ----- ----- ----- ----- REVENUE. Revenue increased 46.0% in the third quarter and 51.2% in the first nine months of fiscal 1999, when compared with the same periods of fiscal 1998, primarily due to increases in the number and average size of the Company's payroll and tax clients. Interest income earned on payroll tax funds invested was $6.5 million and $13.4 million for the third quarter and for the first nine months of fiscal 1999, respectively, and $3.9 million and $7.8 million for the same periods of fiscal 1998. The increases were primarily due to the addition of new clients which resulted in an increase in the average daily payroll tax fund balances. COST OF PROVIDING SERVICES. Cost of providing services increased 41.9% in the third quarter and 45.5% for the first nine months of fiscal 1999 when compared with the same periods of fiscal 1998 and decreased as a percentage of revenue to 45.9% and 50.0% in the third quarter and for the first nine months of fiscal 1999, respectively, when compared with the same periods of fiscal 1998. The increases in absolute dollars were primarily due to increased personnel in operations such as account management and production resulting from an increase in client base, production expenses related to an increase in the number of payroll clients, and to a lesser extent, increases in personnel expenses related to the Company's payroll tax service. GENERAL AND ADMINISTRATIVE EXPENSES. General and administrative expenses increased 51.6% in the third quarter and 47.5% for the first nine months of fiscal 1999 when compared with the same periods of fiscal 1998 and increased as a percentage of revenue to 12.8% in the third quarter and decreased as a percentage of revenue to 14.9% for the first nine months compared with the same periods of fiscal 1998. The increases in absolute dollars were primarily due to our increased investment in the Company's information technology infrastructure and the hiring of additional management and administrative personnel to support the Company's growth. RESEARCH AND DEVELOPMENT EXPENSES. Research and development expenses increased 24.2% in third quarter and 28.6% for the first nine months of fiscal 1999 when compared with the same periods of fiscal 1998 and decreased as a percentage of revenue to 7.6% and 8.6% in the third quarter and for the first nine months of fiscal 1999, respectively, when compared with the same periods of fiscal 1998. The increases in absolute dollars were primarily a result of increases in personnel to develop enhancements and new features to the Company's existing services. The decreases as a percentage of revenue are a result of higher 11 revenue. Capitalized software development costs were $1.1 million and $938,000 for the third quarter of fiscal 1999 and 1998, respectively and $3.1 million and $2.6 million for the first nine months of fiscal 1999 and 1998, respectively. CLIENT ACQUISITION COSTS. Client acquisition costs increased 45.4% in third quarter and 51.2% for the first nine months of fiscal 1999 when compared with the same periods of fiscal 1998 and decreased as a percentage of revenue to 40.8% in the third quarter and remained unchanged at 41.1% for the first nine months of fiscal 1999 when compared with the same periods of fiscal 1998. The increases in absolute dollars were primarily due to the expanded sales and implementation force for payroll and national tax services and to a lesser extent expenses related to technical support services. INTEREST EXPENSE. Interest expense increased 231% in third quarter and 55.7% for the first nine months of fiscal 1999 when compared with the same periods of fiscal 1998 and increased as a percentage of revenue to 1.5% in the third quarter and remained unchanged at 1.4% for the first nine of fiscal 1999 compared with the same periods of fiscal 1998. The increases in absolute dollars were primarily attributable to increased bank fees resulting from increased cash balances and investments. OTHER INCOME. Other income increased as a percentage of revenue to 5.3% and 4.6% in third quarter and for the first nine months of fiscal 1999, respectively, compared to the same periods of fiscal 1998. The increases in other income were due to higher cash and investment balances resulting from the Company's initial public offering in September 1997 and follow-on public offering in September 1998. LIQUIDITY AND CAPITAL RESOURCES At March 31, 1999, the Company's principal sources of liquidity included $81 million of cash and cash equivalents and a secured $20 million revolving line of credit which expires in December 2000. There were no outstanding borrowings under the line of credit as of March 31, 1999. Net cash provided by operating activities was $200,000, and $1.0 million for the first nine months of fiscal 1999 and 1998, respectively. The net cash provided by operating activities for the first nine months of fiscal 1999 was primarily attributable to an increase in depreciation and amortization and increases in accounts payable, accrued liabilities and deferred revenue, offset by the net loss for the first nine months and increases accounts receivable, prepaid expenses and other assets. Net cash used in investing activities was $15.6 million and $9.5 million for the first nine months of fiscal 1999 and 1998, respectively. The increase in net cash used in investing activities related primarily to $5.8 million used to purchase a customer care system. Net cash provided by financing activities was $82.6 million and $18.7 million for the first nine months of fiscal 1999 and 1998, respectively. Net cash provided by financing activities for first nine months of fiscal 1999 related primarily to $80.7 million of net proceeds from the Company's follow-on public offering of common stock in September 1998. The Company believes that existing cash balances, amounts available under its current credit facility and anticipated cash flows from operations will be sufficient to meet its working capital and capital expenditure requirements for at least the next 12 months. ADDITIONAL FACTORS THAT MAY AFFECT FUTURE RESULTS OPERATING LOSSES; NEED TO COMMIT TO EXPENSE IN ADVANCE OF REVENUES. The Company has experienced significant operating losses since its inception and expects to incur significant operating losses in the future due to continued client acquisition costs, investments in research and development and costs associated with expanding its sales efforts and operations to new geographic regions. As of March 31, 1999, the Company had an accumulated deficit of approximately $31.2 million. The establishment of new client relationships involves lengthy and extensive sales and implementation processes. The sales process generally takes three to twelve months or longer, and the implementation process generally takes an additional three to nine months or longer. In connection with the acquisition of each new client, the 12 Company incurs substantial client acquisition costs, which consist primarily of sales and implementation expenses and, to a lesser extent, marketing expenses. The Company's ability to achieve profitability will depend in part upon its ability to attract and retain new clients, offer new services and features and achieve market acceptance of new services. There can be no assurance that the Company will achieve or sustain profitability in the future. Failure to achieve or sustain profitability in the future could have a material adverse effect on the Company's business, financial condition and results of operations. SEASONALITY; FLUCTUATION IN QUARTERLY RESULTS. The Company's business is characterized by significant seasonality. As a result, the Company's revenue has been subject to significant seasonal fluctuations, with the largest percentage of annual revenue being realized in the third and fourth fiscal quarters, primarily due to new clients beginning services in the beginning of the tax year (the Company's third fiscal quarter) and higher interest income earned on payroll tax funds invested. Further, the Company's operating expenses are typically higher as a percentage of revenue in the first and third fiscal quarters as the Company increases personnel to acquire new clients and to implement and provide services to such new clients, a large percentage of which begin services in the third quarter. The Company's quarterly operating results have in the past and will in the future vary significantly depending on a variety of factors, including the number and size of new clients starting services, the decision of one or more clients to delay or cancel implementation or ongoing services, interest rates, seasonality, the ability of the Company to design, develop and introduce new services and features for existing services on a timely basis, costs associated with strategic acquisitions and alliances or investments in technology, the success of any such strategic acquisition, alliance or investment, costs to transition to new technologies, expenses incurred for geographic expansion, risks associated with payroll tax and benefits administration services, price competition, a reduction in the number of employees of its clients and general economic factors. Revenue from new clients typically represents a significant portion of quarterly revenue in the third and fourth fiscal quarters. A substantial majority of the Company's operating expenses, particularly personnel and related costs, depreciation and rent, is relatively fixed in advance of any particular quarter. The Company's agreements with its clients generally do not have significant penalties for cancellation. As a result, any decision by a client to delay or cancel implementation of the Company's services or the Company's underutilization of personnel may cause significant variations in operating results in a particular quarter and could result in losses for such quarter. As the Company secures larger clients, the time required for implementing the Company's services increases, which could contribute to larger fluctuations in revenue. Interest income earned from investing payroll tax funds, which is a significant portion of the Company's revenue, is vulnerable to fluctuations in interest rates. In addition, the Company's business may be affected by shifts in the general condition of the economy, client staff reductions, strikes, acquisitions of its clients by other companies and other downturns. There can be no assurance that the Company's future revenue and results of operations will not vary substantially. It is possible that in some future quarter the Company's results of operations will be below the expectations of public market analysts and investors. In either case, the market price of the Company's Common Stock could be materially adversely affected. RISKS ASSOCIATED WITH STRATEGIC ACQUISITIONS AND INVESTMENTS. In April 1999, the Company acquired Conduit Software ("Conduit"), a leading provider of Employee Relationship Management applications, in a transaction accounted for using the pooling of interests method of accounting. There can be no assurance that this acquisition will be completed or that, if completed, will be effectively assimilated into the Company's business. The integration of Conduit will place a burden on the Company's management. Such integration is subject to risks commonly encountered in making such acquisitions, including, among others, loss of key personnel of the acquired company, the difficulty associated with assimilating the personnel and operations of the acquired company, the potential disruption of the Company's ongoing business, the maintenance of uniform standards, controls, procedures and policies, and the impairment of the Company's reputation and relationships with employees and clients. There can be no assurance that the Company will be successful in overcoming these risks or any other problems encountered in connection with its acquisition of Conduit. 13 The Company has no other current agreements or negotiations underway other than those described above with respect to any acquisition of, or investment in, businesses that provide complementary services or technologies to those of the Company. The Company has in the past and intends in the future to make additional acquisitions of, and investments in, such businesses. In addition, future acquisitions could result in the issuance of dilutive equity securities, the incurrence of debt or contingent liabilities. Furthermore, there can be no assurance that any strategic acquisition or investment will succeed. Any future acquisitions or investments could have a material adverse effect on the Company's business, financial condition and results of operations. RISKS ASSOCIATED WITH PAYROLL TAX SERVICE AND BENEFITS ADMINISTRATION SERVICES. The Company's payroll tax filing service is subject to various risks resulting from errors and omissions in filing client tax returns and paying tax liabilities owed to tax authorities on behalf of clients. The Company's clients transfer to the Company contributed employer and employee tax funds. The Company processes the data received from the client and remits the funds along with a tax return to the appropriate tax authorities when due. Tracking, processing and paying such tax liabilities is complex. Errors and omissions have occurred in the past and may occur in the future in connection with such service. The Company is subject to large cash penalties imposed by tax authorities for late filings or underpayment of taxes. To date, such penalties have not been significant. However, there can be no assurance that any liabilities associated with such penalties will not have a material adverse effect on the Company's business, financial condition and results of operations. There can be no assurance that the Company's reserves or insurance for such penalties will be adequate. In addition, failure by the Company to make timely or accurate tax return filings or pay tax liabilities when due on behalf of clients may damage the Company's reputation and could adversely affect its relationships with existing clients and its ability to gain new clients. The Company's payroll tax filing service is also dependent upon government regulations, which are subject to continual changes. Failure by the Company to implement these changes into its services and technology in a timely manner would have a material adverse effect on the Company's business, financial condition and results of operations. In addition, since a significant portion of the Company's revenue is derived from interest earned from investing on collected but unremitted payroll tax funds, changes in policies relating to withholding federal or state income taxes or reduction in the time allowed for taxpayers to remit payment for taxes owed to government authorities would have a material adverse effect on the Company's business, financial condition and results of operations. The Company's benefits administration services are subject to various risks resulting from errors and omissions in processing and filing COBRA or other benefit plan forms in accordance with governmental regulations and the respective plans. The Company processes data received from employees and employers and is subject to penalties for any late or misfiled plan forms. There can be no assurance the Company's reserves or insurance for such penalties will be adequate. In addition, failure to properly file plan forms would have a material adverse effect on the Company's reputation, which could adversely affect its relationships with existing clients and its ability to gain new clients. The Company's benefits administration services are also dependent upon government regulations which are subject to continuous changes that could reduce or eliminate the need for benefits administration services. The Company has access to confidential information and to client funds. As a result, the Company is subject to potential claims by its clients for the actions of the Company's employees arising from damages to the client's business or otherwise. There can be no assurance that the Company's fidelity bond and errors and omissions insurance will be adequate to cover any such claims. Such claims could have a material adverse effect on the Company's business, financial condition and results of operations. INVESTMENT RISKS. The Company invests funds, including payroll tax funds transferred to it by clients, in short-term, top tier, high quality financial instruments such as overnight U.S. government direct and agency obligation repurchase agreements, commercial paper and institutional money market funds. These investments are exposed to several risks, including credit risks from the possible inability of the borrowers 14 to meet the terms of their obligations under the financial instruments. The Company would be liable for any losses on such investments. Interest income earned from the investment of client tax funds represents a significant portion of the Company's revenues. As a result, the Company's business, financial condition and results of operations are significantly impacted by interest rate fluctuations. The Company enters into interest rate swap agreements to minimize the impact of interest rate fluctuations. There can be no assurance, however, that the Company's swap agreements will protect the Company from all interest rate risks. Under certain circumstances if interest rates rise, the Company would have payment obligations under its interest rate swap agreements which may not be offset by interest earned by the Company on deposited funds. A payment obligation under the Company's swap agreements could have a material adverse effect on the Company's business, financial condition and results of operations. In addition, there can be no assurance that the Company would have sufficient funds to meet any such swap payment obligations. A default by the Company under its swap agreements could result in acceleration and setoff by the bank of all outstanding contracts under the swap agreement, and could result in cross-defaults of other debt agreements of the Company, any of which could have a material adverse effect on the Company's business, financial condition and results of operations. MANAGEMENT OF GROWTH. The Company's business has grown significantly in size and complexity over the past four years. This growth has placed, and is expected to continue to place, significant demands on the Company's management, systems, internal controls, and financial and physical resources. In order to meet such demands, the Company intends to continue to hire new employees, open new offices to attract clients in new geographic regions, increase expenditures on research and development, and invest in new equipment and make other capital expenditures. In addition, the Company expects that it will need to develop further its financial and managerial controls and reporting systems and procedures to accommodate any future growth. Failure to expand any of the foregoing areas in an efficient manner could have a material adverse effect on the Company's business, financial condition and results of operations. The Company opened a satellite sales and implementation center in New Jersey in January 1999 and may open additional sales offices in the future. In May 1999, the Company moved into an additional leased office space built adjacent to its Pleasanton headquarters and moved its benefits administration center from its current location in Bellevue, Washington to a new location there. Any inability to manage growth effectively could have a material adverse effect on the Company's business, financial condition and results of operations. SUBSTANTIAL COMPETITION. The market for the Company's services is intensely competitive, subject to rapid change and significantly affected by new service introductions and other market activities of industry participants. The Company primarily competes with several public and private payroll service providers, such as Automatic Data Processing, Inc., Ceridian Corporation and Paychex, Inc., as well as smaller, regional competitors. Many of these companies have longer operating histories, greater financial, technical, marketing and other resources, greater name recognition and a larger number of clients than the Company. In addition, certain of these companies offer more services or features than the Company and have processing facilities located throughout the United States. The Company also competes with in-house employee services departments and, to a lesser extent, banks and local payroll companies. With respect to benefits administration services, the Company competes with insurance companies, benefits consultants and other local benefits outsourcing companies. The Company may also compete with marketers of related products and services that may offer payroll or benefits administration services in the future. The Company has experienced, and expects to continue to experience, competition from new entrants into its markets. Increased competition, the failure of the Company to compete successfully, pricing pressures, loss of market share and loss of clients could have a material adverse effect on the Company's business, financial condition and results of operations. RISKS ASSOCIATED WITH THE DEVELOPMENT AND INTRODUCTION OF NEW OR ENHANCED SERVICES; RISKS OF SOFTWARE DEFECTS. The technologies in which the Company has invested to date are rapidly evolving and have short 15 life cycles, which requires the Company to anticipate and rapidly adapt to technological changes. In addition, the Company's industry is characterized by increasingly sophisticated and varied needs of clients, frequent new service and feature introductions and emerging industry standards. The introduction of services embodying new technologies and the emergence of new industry standards and practices can render existing services obsolete and unmarketable. The Company's future success will depend, in part, on its ability to develop or acquire advanced technologies, enhance its existing services with new features, add new services that address the changing needs of its clients, and respond to technological advances and emerging industry standards and practices on a timely and cost-effective basis. Several of the Company's competitors invest substantially greater amounts in research and development than the Company, which may allow them to introduce new services or features before the Company. Even if the Company is able to develop or acquire new technologies in a timely manner, it may incur substantial costs in developing or acquiring such technologies and in deploying new services and features to its clients, including costs associated with acquiring in-process technology, amortization expenses related to intangible assets and costs of additional personnel. If the Company is unable to develop or acquire and successfully introduce new services and new features of existing services in a timely or cost-effective manner, the Company's business, financial condition and results of operations could be materially adversely affected. Application software used by the Company may contain defects or failures when introduced or when new versions or enhancements are released. The Company has in the past discovered software defects in certain of its applications, in some cases only after its systems have been used by clients. There can be no assurance that future defects will not be discovered in existing or new applications or releases. Any such occurrence could have a material adverse effect upon the Company's business, financial condition and results of operations. DEPENDENCE ON THIRD-PARTY PROVIDERS. The Company depends on third-party courier services to deliver paychecks to clients. The Company does not have any formal written agreements with any of the courier services that it uses. Such courier services have been in the past and may be in the future unable to timely pick up or deliver the paychecks from the Company to its clients for a variety of reasons, including employee strikes, storms or other adverse weather conditions, earthquakes or other natural disasters, logistical or mechanical failures or accidents. Failure by the Company to deliver client paychecks on a timely basis could damage the Company's reputation and have a material adverse effect on the Company's business, financial condition and results of operations. DISASTER RECOVERY; RISK OF LOSS OF CLIENT DATA. The Company currently conducts substantially all of its payroll and payroll tax processing at the Company's headquarters in Pleasanton, California and divides the payroll printing and finishing between its Pleasanton and Irvine, California facilities. The Irvine facility serves both as an alternative processing center and a back-up payroll center. The Company's benefits administration services are conducted solely in Bellevue, Washington, and no benefits administration back-up facility exists. The Company establishes for each payroll client a complete set of payroll data at the Pleasanton processing center, as well as at the client's site. In the event of a disaster in Pleasanton, clients would have the ability to process payroll checks based on the data they have on site if necessary. There can be no assurance that the Company's disaster recovery procedures are sufficient or that the payroll data recovered at the client site would be sufficient to allow the client to calculate and produce payroll in a timely fashion. The Company's operations are dependent on its ability to protect its computer systems against damage from a major catastrophe (such as an earthquake or other natural disaster), fire, power loss, security breach, telecommunications failure or similar event. No assurance can be given that the precautions that the Company has taken to protect itself from or minimize the impact of such events will be adequate. Any damage to the Company's data centers, failure of telecommunications links or breach of the security of the Company's computer systems could result in an interruption of the Company's operations or other loss which may not be covered by the Company's insurance. Any such event could have a material adverse effect on the Company's business, financial condition and results of operations. 16 DEPENDENCE ON KEY PERSONNEL. The Company's success will depend on the performance of the Company's senior management and other key employees. The loss of the services of any senior management or other key employee could have a material adverse effect on the Company's business, financial condition and results of operations. The Company generally does not enter into employment or noncompetition agreements with its employees. If one or more of the Company's key employees resigns from the Company to join a competitor or to form a competitor, the loss of such personnel and any resulting loss of existing or potential clients to any such competitor could have a material adverse effect on the Company's business, financial condition and results of operations. In the event of the loss of any key personnel, there can be no assurance that the Company would be able to prevent the unauthorized disclosure or use of its technical knowledge, practices, procedures or client lists by a former employee or that such disclosure or use would not have a material adverse effect on the Company's business, financial condition and results of operations. NEED TO ATTRACT AND RETAIN EXPERIENCED PERSONNEL. The Company's success depends to a significant degree on its ability to attract and retain experienced employees. There is substantial competition for experienced personnel, which the Company expects to continue. Many of the companies with which the Company competes for experienced personnel have greater financial and other resources than the Company. The Company has in the past and may in the future experience difficulty in recruiting sufficient numbers of qualified personnel. In particular, the Company's ability to find and train implementation employees is critical to the Company's ability to achieve its growth objectives. The inability to attract and retain experienced personnel as required could have a material adverse effect on the Company's business, financial condition and results of operations. RISK ASSOCIATED WITH GEOGRAPHIC EXPANSION. A substantial majority of the Company's revenue historically has been derived from clients located in the western United States. The Company's ability to achieve significant future revenue growth will in large part depend on its ability to gain new clients throughout the United States. Growth and geographic expansion have resulted in new and increased responsibilities for management personnel and have placed and continue to place a significant strain on the Company's management and operating and financial systems. The Company will be required to continue to implement and improve its systems on a timely basis and in such a manner as is necessary to accommodate the increased number of transactions and clients and the increased size of the Company's operations. Any failure to implement and improve the Company's systems or to hire and retain the appropriate personnel to manage its operations would have a material adverse effect on the Company's business, financial condition and results of operations. YEAR 2000. Many currently installed computer systems and software products are coded to accept only two-digit entries in the date code field. Beginning in 2000, these date code fields will need to accept four-digit entries in order to distinguish 21st century dates from 20th century dates. As a result, computer systems and/or software used by many companies will need to be upgraded to comply with Year 2000 ("Y2K") requirements by the end of 1999. Significant uncertainty exists in the software industry concerning the potential effects associated with such compliance issues. To address this issue we have a Y2K project team to try to ensure that the daily operations and functionality of the Company will not be adversely affected by the Y2K issue. The Company believes that software applications used for providing payroll, tax and HR services at the Company are Y2K compliant. Clients representing over 90% of the Company's revenue are currently processing on the Company's Y2K compliant applications. All clients are expected to be processing on the Company's Y2K compliant applications by fall of 1999. There can be no assurance that Y2K errors or defects will not be discovered in the Company's current and future products. The Company has engaged a representative sample of its client base to participate in the application testing process and validate the output; however, the Company is not assessing the Y2K compliance of its clients' systems or the possible effects on its operations of the Y2K compliance of its clients' systems. 17 The Company is in the process of assessing Y2K compliance status with regards to its internally developed software, third party software, hardware, facilities, vendors and suppliers. All remediation efforts related to mission critical software, hardware, vendors, suppliers and facilities are expected to be completed by fall of 1999. The Company's reliance on third party suppliers and subcontractors, and therefore, on the proper functioning of their information systems and software, means that failure by such suppliers and subcontractors to address Y2K issues could have a material adverse effect on the Company's business, financial condition and results of operations. Our Y2K compliance is dependent on key third parties also being Y2K compliant on a timely basis; we cannot assure that the systems of certain of our key third parties (for example, phone service providers, banks, etc.), upon which we rely, will be converted in a timely manner, or that their failure to convert would not have an adverse effect on our systems. In a worst-case scenario, if one or more of our significant systems or key third parties were not Y2K compliant by the end of 1999 this could potentially delay both clients' payroll processing and transmission of tax payments to the local, state or federal tax authorities. Failure by the Company to process payroll timely or make timely or accurate tax return filings or pay tax liabilities when due on behalf of clients may damage the Company's reputation and could have a material adverse effect on the Company's business, financial condition and results of operations. The Company has a disaster recovery plan in place in case of an event (including disruption due to Y2K issues) that may affect our mission critical operations. Like other businesses, many of our business processes are dependent upon third-party providers. We have contracts in place with alternative vendors for mission critical suppliers such as telecommunications, delivery services and production supplies. In addition, the Company maintains a back-up generator in case of disruption of electrical service and multiple fuel suppliers have been contracted. There can be no assurance that the disaster recovery plans in place will be adequate. The costs for Y2K compliance have not been specifically identified within the Company. However, the costs associated with Y2K compliance have not been, and are not expected to be, material to our operations. LIMITATIONS ON PROTECTION OF INTELLECTUAL PROPERTY AND PROPRIETARY RIGHTS. The Company's success is dependent in part upon its proprietary software technology. The Company has no patents, patent applications or registered copyrights. The Company relies on a combination of contract, copyright and trade secret laws to establish and protect its proprietary technology. The Company distributes its services under software license agreements that grant clients licenses to use the Company's services and contain various provisions protecting the Company's ownership and the confidentiality of the underlying technology. The Company generally enters into confidentiality and/or license agreements with its employees and existing and potential clients, and limits access to and distribution of its software, documentation and other proprietary information. There can be no assurance that the steps taken by the Company in this regard will be adequate to deter misappropriation or independent third-party development of the Company's technology. There can be no assurance that the Company's services and technology do not infringe any existing patents, copyrights or other proprietary rights of others, or that third parties will not assert infringement claims in the future. If any such claims are asserted and upheld, the costs of defense could be substantial and any resulting liability to the Company could have a material adverse effect on the Company's business, financial condition and results of operations. POSSIBLE VOLATILITY OF STOCK PRICE. The market price of the Company's common stock is likely to be highly volatile and could be subject to wide fluctuations in response to quarterly variations in operating results, announcements of technological innovations or new services by the Company or its competitors, market conditions in the information services industry, changes in financial estimates by securities analysts or other events or factors, many of which are beyond the Company's control. In addition, the stock market has experienced significant price and volume fluctuations that have particularly affected the market prices of equity securities of many technology and services companies and that often have been unrelated to the 18 operating performance of such companies. These broad market fluctuations may adversely affect the market price of the Company's common stock. SAFE HARBOR FOR FORWARD-LOOKING STATEMENTS. Forward-looking statements contained in this Quarterly Report are subject to the safe harbor created by the Private Securities Litigation Reform Act of 1995 and are highly dependent upon a variety of important factors that could cause actual results to differ materially from those reflected in such forward-looking statements. When used in this document and documents referenced herein, the words "intend," "anticipate," "believe," "estimate," and "expect" and similar expressions as they relate to the Company are included to identify such forward-looking statements. These forward-looking statements include statements regarding the demand for outsourcing employee administrative services; the Company's expansion of its client base; the Company's intention to increase its direct sales force; the development of a comprehensive and fully integrated suite of employee administrative services; the Company's ability to offer additional services; the initiation or completion of any strategic acquisition, investment or alliance; the Company's ability to extend its technology leadership; the Company's ability to attract and retain new clients; market acceptance of any new services offered by the Company; the Company's ability to minimize the impact of interest rate fluctuations; the Company's ability to develop its financial and managerial controls and systems; the opening of additional facilities; the sufficiency of the Company's back-up facilities and disaster recovery procedures; the Company's ability to develop or acquire new technologies; the Company's ability to attract and retain experienced employees; the ability of the Company to make its internal system Year 2000 compliant and to transition its clients to a Year 2000 compliant system; the Company's ability to maintain a high payroll client retention rate and the Company's ability to increase its national presence. These forward-looking statements are based largely on the Company's current expectations and are subject to a number of risks and uncertainties, including without limitation, those identified under "Additional Factors That May Affect Future Results" and elsewhere in this Quarterly Report and other risks and uncertainties indicated from time to time in the Company's filings with the Securities and Exchange Commission. Actual results could differ materially from these forward-looking statements. In addition, important factors to consider in evaluating such forward-looking statements include changes in external market factors, changes in the Company's business or growth strategy or an inability to execute its strategy due to changes in its industry or the economy generally, the emergence of new or growing competitors and various other competitive factors. In light of these risks and uncertainties, there can be no assurance that the forward-looking statements contained in this Quarterly Report will in fact occur. 19 PART II. OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS None ITEM 2. CHANGES IN SECURITIES (d) On September 19, 1997, the Company commenced an initial public offering, which consisted of 4,312,500 shares of its Common Stock (the "Offering") at $7.33 per share pursuant to a registration statement (No. 333-23189) declared effective by the Securities and Exchange Commission on September 19, 1997. As of January 1, 1999, approximately $200,000 of the net proceeds from the Offering were invested in short-term financial instruments. From January 1, 1999 to March 31, 1999, the Company used all of these proceeds from the short-term financial instruments for working capital. On September 25, 1998, the Company commenced a secondary public offering (the "Secondary Offering"), which consisted of 3,191,250 shares of its Common Stock at $27.00 per share pursuant to a registration statement (No. 333-60745) declared effective by the Securities and Exchange Commission on September 25, 1998. As of January 1, 1999, approximately $80.7 million, all of the net proceeds from the Secondary Offering, were invested in short-term financial instruments. At March 31, 1999, all of the net offering proceeds from the Secondary Offering were invested in short-term financial instruments. ITEM 3. DEFAULTS UPON SENIOR SECURITIES None ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None ITEM 5. OTHER INFORMATION None ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K (b) Exhibits. See exhibit list following signature page. (c) No reports on Form 8-K were filed during the quarter ended March 31, 1999. 20 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. Dated: May 17, 1999 PROBUSINESS SERVICES, INC. (REGISTRANT) /s/ THOMAS H. SINTON ------------------------------------------ Thomas H. Sinton PRESIDENT AND CHIEF EXECUTIVE OFFICER /s/ STEVEN E. KLEI ------------------------------------------ Steven E. Klei SENIOR VICE PRESIDENT, FINANCE AND CHIEF FINANCIAL OFFICER 21