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                       SECURITIES AND EXCHANGE COMMISSION

                             Washington, D.C. 20549


                                    FORM 8-K
                                 CURRENT REPORT

                     Pursuant to Section 13 or 15(d) of the
                         Securities Exchange Act of 1934



                Date of Report (Date of earliest event reported):
                                JANUARY 22, 2004






                               MRO SOFTWARE, INC.
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             (Exact name of Registrant as specified in its charter)





       MASSACHUSETTS                 0-23852                      04-2448516
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(State or other jurisdiction       (Commission                (I.R.S. Employer
     of incorporation)             File Number)              Identification No.)




                       100 CROSBY DRIVE, BEDFORD, MA 01730
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              (Address of principal executive offices and zip code)



               Registrant's telephone number, including area code:
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                                 (781) 280-2000




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ITEM 12.   RESULTS OF OPERATIONS AND FINANCIAL CONDITION.

Announcement of Results of Operations for First Quarter
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On January 22, 2004, the Company announced its results of operations for the
quarter ended December 31, 2003.

A copy of the Company's press release dated January 22, 2004 is attached as
Exhibit 99 hereto.

In its press release, the Company announced its net income and earnings per
share (EPS) on a GAAP and on a pro forma basis. As presented by the Company, pro
forma net income and EPS is adjusted to exclude the amortization of acquired
technology and other intangibles and their related tax effects. Management
believes that such pro forma net income and EPS information is useful to
investors, first because it is important for investors to receive information in
a form that is consistent with the Company's past practice, and second because
the Company's amortization of intangibles expense is substantially fixed, and is
relatively large in comparison with the absolute value of the Company's
operating income. The Company believes that by focusing on the impact of
expenses that are to a greater extent subject to control by the Company's
management during the period reported, pro forma net income and EPS provide
investors with a more direct perspective on the performance of the Company and
its management.




ITEM 7.    EXHIBITS

EXHIBIT
NUMBER     DESCRIPTION OF EXHIBIT
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  99       Press Release issued by MRO Software, Inc. on January 22, 2004






SIGNATURES

           Pursuant to the requirements of the Securities Exchange Act of 1934,
the Registrant has duly caused this report to be signed on its behalf by the
undersigned hereunto duly authorized.

Date:      January 22, 2004                 MRO SOFTWARE, INC.


                                            /s/ Craig Newfield
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                                            By: Craig Newfield
                                            Title: V.P., General Counsel & Clerk





                                  EXHIBIT INDEX

EXHIBIT
NUMBER     DESCRIPTION OF EXHIBIT
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  99       Press Release issued by MRO Software, Inc. on January 22, 2004