EXHIBIT 99 ---------- MRO SOFTWARE FOR IMMEDIATE RELEASE INVESTOR CONTACT: MEDIA CONTACT: Peter Rice Vaughn Harring (781) 280-6550 (781) 280-6855 peter.rice@mro.com vaughn.harring@mro.com MRO SOFTWARE REPORTS FIRST QUARTER RESULTS SOLID PERFORMANCE; EARNINGS DOUBLE OVER PRIOR YEAR BEDFORD, MASS., JANUARY 22, 2004 - MRO Software, Inc. (Nasdaq: MROI), the leading provider of strategic asset management solutions, today announced results for the Company's first quarter ended December 31, 2003. Total revenues for the first quarter were $44.9 million compared with $43.9 million for the first quarter last year, an increase of 2 percent. On a GAAP basis, the Company reported net income for the first quarter of $1.8 million or $0.07 per diluted share, compared with net income of $0.4 million or $0.02 per diluted share for the first quarter of fiscal 2003. Pro forma net income (see Schedule A) for the first quarter was $2.4 million, or $0.10 per diluted share compared with pro forma net income of $1.2 million, or $0.05 per diluted share for same quarter last year. Pro forma results are adjusted for the amortization of acquired technology and other intangibles and their related tax effects. For the first quarter, revenues from software license sales were $12.2 million, compared with $12.7 million for the same quarter last year, a decrease of 4 percent. Support and services revenues were $32.7 million for the first quarter, compared with $31.2 million for the same quarter last year, an increase of 5 percent. During the first quarter, the Company sold 239 software licenses. Customers across a range of industries and geographies purchased MRO Software products during the quarter including: aerospace, automotive, facilities, financial services, homeland security, oil & gas, professional services, public sector, utilities and pharmaceuticals. Customers included: Arabian Construction Co, Bay Area Rapid Transit Authority, BP Amoco, China National Offshore Oil Company, Fluor International, General Services Administration (GSA), International Power Australia, Kerr-McGee, Kuwait National Petroleum Co., Nippon Goshei, Smurfit, Toshiba and the United States Coast Guard. The balance sheet as of December 31, 2003 contained $90.3 million in cash and marketable securities and no long-term debt. For the first quarter, deferred revenue was $29.6 million, and days sales outstanding (DSO) was 63 days. "The first quarter results provide us with a good start to fiscal 2004. We were able to maintain our momentum in MAXIMO sales and win rates and deliver improved profitability," said Chip Drapeau, president and CEO, MRO Software. "In addition we continued to build the foundation for our future growth in IT Asset Management and vertical markets with improved sales of MAXIMO MainControl, and a new vertical offering for the Pharmaceuticals industry. These vertical products leverage the MAXIMO Internet platform and increase our penetration in key industries." "I'm pleased with our financial performance this quarter," said Peter Rice, executive vice president and CFO, MRO Software. "We're maintaining the strong balance sheet and financial fundamentals that are critical to support our future growth." Rice continued, "For fiscal year 2004, the Company confirms its expectation for earnings to grow into the range of $0.30-$0.40 per share on a GAAP basis or $0.40-$0.50 per share on a pro forma basis. These expected earnings are based on revenue growth of approximately 5 percent above fiscal 2003 results. Specifically for the second quarter of fiscal 2004 we expect revenues to be in the range of $41 to $43 million, and while sequentially down, we expect earnings and revenue to grow over prior year results. Earnings for the second quarter should fall in the range of $0.02 to $0.04 per share on a GAAP basis, and between of $0.04 to $0.06 per share on a pro forma basis." Expected results on a pro forma basis are adjusted for the amortization of acquired technology and other intangibles and their related tax effects (see Schedule A). The Company will conduct a conference call to discuss the quarter's results on Thursday, January 22, at 4:30 p.m. EST. To participate in this call within the U.S. and Canada dial (800) 932-9896, international callers should dial (706) 634-5804. A digital recording of the call will be available beginning two hours after the call and will be available until January 29, 2004. To access the replay within the U.S. and Canada, dial (800) 642-1687, international callers should dial (706) 645-9291, all participants should use conference ID: 4814679. A webcast of the call is available at: www.mro.com/investor. A transcript of the call will be promptly archived on the Investor Relations portion of the Company's website, and may be found at: www.mro.com/investor. ABOUT MRO SOFTWARE, INC. MRO Software is the leading provider of strategic asset management solutions. The Company's integrated suite of applications optimizes performance, improves productivity and service levels and enables asset-related sourcing and procurement across the entire spectrum of strategic assets. The Company's asset management solutions allow customers to manage the complete lifecycle of strategic assets including: planning, procurement, deployment, tracking, maintenance and retirement. Using MRO Software's solutions customers improve production reliability, labor efficiency, material optimization, software license compliance, lease management, warranty and service management and provisioning across the asset base. MRO Software (Nasdaq: MROI) is a global company based in Bedford, Mass., with approximately 900 employees, 10,000 customers and more than 260,000 end-users. The Company markets its products through a direct sales organization in combination with a network of international distributors. MRO Software has sales offices throughout North America, Europe, Asia/Pacific and Latin America. Additional information on MRO Software can be found at http://www.mro.com. FORWARD-LOOKING STATEMENTS. This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. The Company's actual results could differ materially from those set forth in the forward-looking statements. Certain factors that might cause such a difference include, among other things, continued sluggishness in IT spending and stagnation in the market for our products, difficulties or delays in the development or deployment of our industry-specific offerings, delayed sales of our MainControl products in anticipation of new releases, lower than expected benefits from our alliance partner program, and those factors discussed in the Section entitled "Factors Affecting Future Performance" in our Annual Report on Form 10-K for the year ended September 30, 2003. # # # MAXIMO(R) and MAXIMO MainControl(R) are registered trademarks, and MRO SoftwareTM is a trademark, of MRO Software, Inc. MRO SOFTWARE, INC. CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) THREE MONTHS ENDED DECEMBER 31, ------------------------- 2003 2002 ---------- ---------- (in thousands, except per share data) Revenues: Software $ 12,210 $ 12,685 Support and services 32,692 31,203 ---------- ---------- Total revenues 44,902 43,888 ---------- ---------- Cost of revenues: Software 1,060 1,006 Support and services 14,773 14,928 Amortization of acquired technology 752 844 ---------- ---------- Total cost of revenues 16,585 16,778 ---------- ---------- Gross profit 28,317 27,110 Operating expenses: Sales and marketing 13,710 15,399 Product development 7,006 6,756 General and administrative 4,465 4,646 Amortization of other intangibles 205 248 ---------- ---------- Total operating expenses 25,386 27,049 ---------- ---------- Income from operations 2,931 61 Interest income 204 210 Other (expense)/income, net (440) 338 ---------- ---------- Income before income taxes 2,695 609 Provision for income taxes 943 214 ---------- ---------- Net income $ 1,752 $ 395 ========== ========== Net income per share, basic $ 0.07 $ 0.02 ---------- ---------- Net income per share, diluted $ 0.07 $ 0.02 ---------- ---------- Shares used to calculate net income per share Basic 24,629 24,306 Diluted 25,200 24,478 MRO SOFTWARE, INC. CONSOLIDATED STATEMENTS OF OPERATIONS PRO FORMA, AS ADJUSTED SCHEDULE A (UNAUDITED) THREE MONTHS ENDED DECEMBER 31, ------------------------- 2003 2002 ---------- ---------- (IN THOUSANDS, EXCEPT PER SHARE DATA) GAAP net income $ 1,752 $ 395 Pro forma adjustments Amortization of other intangibles 205 248 Amortization of acquired technology 752 844 Related tax effects (278) (313) ---------- ---------- Total pro forma adjustments 679 779 Pro forma net income, as adjusted $ 2,431 $ 1,174 ---------- ---------- Pro forma diluted net income per share, as adjusted $ 0.10 $ 0.05 ---------- ---------- Shares used to calculate pro forma net income per share, as adjusted 25,200 24,478 NOTE: In this press release, the Company announced its earnings per share (EPS) on a GAAP and pro forma basis. Pro forma net income for fiscal year 2003 and 2002 is adjusted to exclude the amortization of acquired technology and other intangibles and their related tax effects. Management believes that such pro forma EPS is useful to investors, first because it is important for investors to receive information in a form that is consistent with the Company's past practice, and second because the Company's amortization of acquired technology and other intangibles is substantially fixed, and is relatively large in comparision with the absolute value of the Company's operating income. The Company believes that by focusing on the impact of expenses that are to a greater extent subject to control by the Company's management, pro forma EPS provides investors with a more direct perspective on the performance of the Company and its management. MRO SOFTWARE, INC. CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED) DECEMBER 31, SEPTEMBER 30, 2003 2003 ---------- ---------- (in thousands) ASSETS Cash and cash equivalents $ 49,495 $ 73,662 Marketable securities 1,102 1,102 Accounts receivable, net 31,524 28,833 Other current assets 8,228 6,419 ---------- ---------- TOTAL CURRENT ASSETS 90,349 110,016 ---------- ---------- Marketable securities 39,735 19,809 Property and equipment, net 7,670 8,239 Intangible assets, net 52,953 53,910 Other assets 13,817 13,287 ---------- ---------- TOTAL ASSETS $ 204,524 $ 205,261 ========== ========== LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities $ 24,684 $ 28,799 Deferred revenue 28,507 28,734 ---------- ---------- TOTAL CURRENT LIABILITIES 53,191 57,533 ========== ========== Other long term liabilities 1,089 1,216 ---------- ---------- TOTAL LIABILITIES 54,280 58,749 ========== ========== STOCKHOLDERS' EQUITY 150,244 146,512 ---------- ---------- TOTAL LIABILITIES & STOCKHOLDERS' EQUITY $ 204,524 $ 205,261 ========== ========== # # #