================================================================================ Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): April 15, 2004 MRO Software, Inc. (Exact name of Registrant as specified in its charter) Massachusetts 0-23852 04-2448516 (State or other jurisdiction (Commission (I.R.S. Employer of incorporation) File Number) Identification No.) 100 Crosby Drive, Bedford, MA 01730 (Address of principal executive offices and zip code) Registrant's telephone number, including area code: (781) 280-2000 ================================================================================ ITEM 12. Results of Operations and Financial Condition. Announcement of Results of Operations for Second Quarter On April 15, 2004, the Company announced its results of operations for the quarter ended March 31, 2004. A copy of the Company's press release dated April 15, 2004 is attached as Exhibit 99 hereto. In its press release, the Company announced its net income and earnings per share (EPS) on a GAAP and on a pro forma basis. As presented by the Company, pro forma net income and EPS is adjusted to exclude the amortization of acquired technology and other intangibles and the related tax effects. Management believes that such pro forma net income and EPS information is useful to investors, first because it is important for investors to receive information in a form that is consistent with the Company's past practice, and second because the Company's amortization of intangibles expense is substantially fixed, and is relatively large in comparison with the absolute value of the Company's operating income. The Company believes that by focusing on the impact of expenses that are to a greater extent subject to control by the Company's management during the period reported, pro forma net income and EPS provide investors with a more direct perspective on the performance of the Company and its management. ITEM 7. EXHIBITS EXHIBIT NUMBER DESCRIPTION OF EXHIBIT - ------- ---------------------- 99 Press Release issued by MRO Software, Inc. on April 15, 2004 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized. Date: April 15, 2004 MRO SOFTWARE, INC. /s/ Craig Newfield ------------------------------------- By: Craig Newfield Title: V.P., General Counsel & Clerk EXHIBIT INDEX ------------- EXHIBIT NUMBER DESCRIPTION OF EXHIBIT - ------- ---------------------- 99 Press Release issued by MRO Software, Inc. on April 15, 2004