EXHIBIT 13 ---------- PROCEEDING INTO 2005, WE WILL CONTINUE TO SEEK OPPORTUNITIES TO ATTRACT NEW BUSINESS, CULTIVATE EXISTING RELATIONSHIPS AND EXPAND OUR PORTFOLIO - ALL WITH AN EYE ON SERVING LOCAL COMMUNITIES AND ENHANCING SHAREHOLDER VALUE. - - WESTBANK CORPORATION Dear Shareholders: For Westbank, 2004 was truly a year of continual transformation, when our careful planning of the past and solid decision making of the present combined to position us well for the new year. It was a year that saw our proven strategies for growth come together with innovative approaches to expanding markets, reaching new customers and building lasting relationships. As a result, we increased our assets by $31 million and began 2005 as a $756.4 million corporation. Throughout the year, our customer-focused approach to banking positioned us well to compete against larger, merger-focused competitors in the area. In fact, our local decision-making power and keen insight into the financial needs of the community greatly contributed to an increase in commercial lending activity, which grew by more than $19 million. Deposits increased by more than $53 million. At Westbank, we believe that enhancing shareholder value is a journey, an ongoing quest to develop opportunities, leverage our inherent strengths and find new ways to grow assets for our shareholders. It is a journey we take willingly, with equal amounts of preparation and excitement, as we lay a progressive path for growth in 2005. Sincerely, Donald R. Chase, President and Ernest N. Laflamme, Jr., Chairman Chief Executive Officer of the Board Westbank Corporation Westbank Corporation 1 ENHANCING SHAREHOLDER VALUE: AN ONGOING JOURNEY TOWARDS CONTINUAL GROWTH Enhancing shareholder value is a journey - one paved by the past, marked by change and guided by good decision making. Above all, it is continual, a constant moving forward towards expanding our overall value to the local communities we serve and increasing share value. Westbank entered 2004 in a solid financial position and continued to fortify that position as we grew our assets, market coverage and customer base throughout the year. Eighteen branches strong, we leveraged our expanded geographic presence, commercial lending power and financial product portfolio to successfully and profitably grow the bank. Through each customer interaction, we reaffirmed our "on your corner, in your corner" message as we worked to meet the financial needs of both residential and commercial customers. STRONG ROOTS ENABLE STRONG GROWTH In an age when mergers and acquisitions are the hallmark of the banking industry, Westbank's longevity is somewhat of an anomaly. With 43 years as a local commercial bank, this longevity is matched only by the loyalty of our executive team, with many members exceeding 25 years of service. In fact, many were born and raised within the communities they serve. Our rich local history lends a high level of stability amidst a banking era of great change. Deep roots lead to an even deeper understanding of local needs - a benefit that helped to differentiate us in 2004. With an established local presence, we can quickly understand the needs of our customers, make decisions locally and respond quickly with a swiftness our larger competitors simply cannot muster. We believe this local advantage will prove to be one of our key growth enablers and competitive advantages, particularly in the commercial lending area where fast decision making is so critical to enabling local businesses - large and small - to quickly seize opportunities as they develop. KNOWLEDGEABLE AND TRUSTWORTHY "IT'S VERY IMPORTANT TO US THAT WE BANK WITH PEOPLE THAT WE KNOW AND TRUST AND UNDERSTAND OUR BUSINESS. WESTBANK IS NOT LIKE ANY OTHER BANK. THEY'VE BEEN HERE FOR US EVERY TIME WE'VE NEEDED THEM, WITHOUT HESITATION." - - CARL SJOGREN, PRESIDENT, SJOGREN MANUFACTURING, INC. AND SJOGREN INDUSTRIES ROBUST COMMERCIAL LENDING ACTIVITY Our commercial lending area enjoyed healthy growth during 2004. The commercial real estate area alone grew by 11.8 percent, thanks to the work of experienced loan officers who successfully continued to establish new connections and build upon existing relationships with area businesses. This included working with small businesses, as well as larger commercial enterprises with more complex banking needs. Our efforts during the year were greatly bolstered by our television advertising campaign, which showcased our commercial lending capabilities and increased our exposure to prospective business clients. Using testimonials from some of our satisfied commercial customers, the TV spots highlighted our support for businesses of all sizes, as well as our support of organizations that benefit the community at large. For instance, Sjogren Manufacturing and Sjogren Industries, the U.S. market leader and major worldwide competitor in the steel wire tooling industry, spoke about the importance of working with a bank they knew and trusted to understand their needs during a recent merger. Sullivan Paper credited their 30-year relationship with Westbank with helping them grow from 2 to over 300 people. Pioneer Packaging said Westbank rose to a high level of service "beyond the call of any bank." Additionally, the YMCA of Greater Springfield commented on the value of our community support. One thing rang true throughout each testimonial: Westbank is clearly considered an ally to businesses in the communities we serve. We will continue to use strategic marketing campaigns such as these to build business throughout 2005. With a 76.3 percent increase, commercial leasing also enjoyed substantial growth. Our in-house leasing department offers a range of financing choices to the community, which helps to distinguish Westbank from competitors. Indirect lending also saw a 7.43 percent increase as we continued to expand our auto dealer network throughout New England and part of New York State, adding dealers to bring our overall total to more than 100. 2 ADVANCING INTO NEW MARKETS Geographic expansion proved to be a key growth instrument for Westbank in 2004, as it has been over the last five years. It began in 1999 with the acquisition of Cargill Bancorp, Inc., in Putnam, Connecticut and the New London Trust, F.S.B., in Danielson, Connecticut. In 2001, we completed the merger between Cargill and Westbank. Expansion continued in 2003 with the establishment of our 18th branch in Webster, Massachusetts. Our decision to advance into Webster was a fortuitous one. In 2004, deposits grew to $18.9 million, while commercial loans reached $12 million with a strong pipeline going into 2005. This is an impressive achievement for a new bank branch. In fact, since we "broke ground" with our expansion plans five years ago, bank assets have grown from $574.6 million to $756.4 million (or by 31.7 percent). In Spring 2005, we will begin building a new branch in Southwick, which will replace a smaller office in the same town. We will continue to look for opportunities to grow our assets by expanding our geographic footprint. EXPANDING OUR PRODUCT AND SERVICES PORTFOLIO Another chief objective for 2004 was to create and expand awareness for our deposit and commercial loan products. In addition to TV commercials, we leveraged strategic marketing campaigns to bring in new business and extend our offerings to our existing customer base. Throughout the year, this proved to be a very successful way to gain market share and increase deposits. For example, a new 18-MONTH SUPERFLEX CD promotion generated more than $37 million in 2004 deposits. New customers represented more than 25 percent of those deposits, which opened the door for us to attract even more of their banking business. The introduction of our new CAPITAL ACCESS ACCOUNT generated more than $10 million in business during 2004. Interest rates are tier-based, encouraging customers to keep higher account balances to earn higher rates. As a complement to our existing wealth management services, consultants from Infinex Financial Group will soon be available by appointment at any Westbank office. This will help customers choose from a wide variety of investment services and products, extending the full-service capabilities of Westbank. FULL SERVICE, FULL SUPPORT "WESTBANK TAKES CARE OF ALL OUR BANKING NEEDS, FROM MORTGAGES TO OUR PENSION PLAN. THEY'VE BEEN THERE FOR US FOR OVER 30 YEARS AND HAVE ALWAYS BEEN IN OUR CORNER." - - RICHARD SULLIVAN, CHAIRMAN, SULLIVAN PAPER CO. OPTIMIZING OPERATIONS A large part of increasing shareholder value lies in optimizing the operations that drive bank business. Our ongoing initiatives to streamline operations and increase productivity not only drive cost efficiency, they make it easier for customers to bank with us. For example, we are currently implementing the capability to accept residential loan applications online, which will speed the process for customers and enable us to reach a greater percentage of the market. We are also redesigning the Westbank web site to be more dynamic, informative and user-friendly. Internally, we underwent an extensive, year-long review of our current account processing service provider to ensure we continue to receive the most current, advanced services required to support banking operations. In 2005, we will expand technology benefits to support all loan areas, as well as the deposit account opening process and teller hardware/software platform areas, to improve operational efficiency and enhance customer service at the teller window. All banking operations are guided by strong corporate governances and financial control procedures, as well as by our extremely active board of directors who are ever vigilant towards the welfare of our shareholders. At a time when the U.S. Securities and Exchange Commission (SEC) is increasing requirements for all public companies, we will continue to maintain and strengthen high standards of accountability across everything we do. A PART OF THE LOCAL COMMUNITY "EVERY COMMUNITY NEEDS A CENTER LIKE THE YMCA, A PLACE WHERE KIDS AND FAMILIES CAN GO TOGETHER. WESTBANK WAS ABLE TO PUT A LOAN PACKAGE TOGETHER THAT MADE IT ALL HAPPEN. THEY REALLY ARE PART OF THE LOCAL COMMUNITY AND WE'RE VERY HAPPY TO BE PARTNERS WITH THEM ON THIS PROJECT." - - STEVE CLAY, PRESIDENT, YMCA OF GREATER SPRINGFIELD 3 THE JOURNEY CONTINUES As 2005 unfolds, our increased commercial lending activity and strong asset quality give us a firm foundation for growth. In an attempt to improve profitability, Westbank Corporation sold $23.6 million in residential real estate loans in anticipation of higher interest rates. Further, by redeeming the outstanding principal balance of our Trust Preferred Securities, which funded the 1999 purchase of New London Trust, we significantly reduced interest expenses and positioned the bank for improved profits for many years to come. In fact, based on the initial interest rates, we expect the refinancing to save us $787,000 annually. Proceeding into 2005, we will continue to seek opportunities to attract new business, cultivate existing relationships and expand our portfolio - all with an eye on enhancing shareholder value and serving our local communities. However, it is the responsiveness and integrity of the people that drive these activities that will continue to differentiate us on the journey ahead, as we move towards long-term growth and lasting prosperity. ABOVE AND BEYOND "WESTBANK GOES ABOVE AND BEYOND THE CALL OF ANY BANK. THEY'VE BEEN VERY INSTRUMENTAL TO OUR SUCCESS." - - JEFF SHINNERS, PRESIDENT, PIONEER PACKAGING 4 SELECTED CONSOLIDATED FINANCIAL DATA WESTBANK CORPORATION AND SUBSIDIARIES Year Ended December 31, (Dollars in thousands, except share amounts) 2004 2003(1) 2002(1)(2) 2001(1)(2) 2000(1)(2) =========================================================================================================================== Interest and dividend income $ 36,809 $ 35,852 $ 40,576 $ 41,088 $ 42,645 Interest expense 14,274 14,085 18,055 20,691 23,228 - --------------------------------------------------------------------------------------------------------------------------- Net interest income 22,535 21,767 22,521 20,397 19,417 Provision for (recovery of) loan losses 225 (354) 1,333 944 472 Non-interest income 3,441 4,536 4,090 3,489 2,652 Non-interest expense 19,149 17,439 16,412 16,841 15,841 - --------------------------------------------------------------------------------------------------------------------------- Income before income taxes 6,602 9,218 8,866 6,101 5,756 Income taxes 1,991 3,164 2,857 2,028 1,968 - --------------------------------------------------------------------------------------------------------------------------- Net income $ 4,611 $ 6,054 $ 6,009 $ 4,073 $ 3,788 =========================================================================================================================== Common share data: Earnings per share: Basic $ 1.00 $ 1.32 $ 1.30 $ .87 $ .81 Diluted .95 1.26 1.27 .86 .80 Cash dividends declared .56 .48 .44 .40 .40 Ending book value 10.06 9.78 9.30 8.30 7.49 AT DECEMBER 31: Securities $ 267,829 $ 236,484 $ 128,473 $ 138,183 $ 95,726 Loans, net 435,013 436,339 474,498 440,430 429,781 Assets 756,441 725,442 684,166 630,155 575,672 Non-performing assets 2,765 3,308 1,558 2,034 2,737 Deposits 590,032 537,310 562,524 510,556 499,690 Borrowings 97,354 122,204 56,392 57,666 20,992 Mandatorily redeemable preferred stock: Payable to Westbank Capital Trust I 17,526 17,526 17,526 17,526 Payable to Westbank Capital Trust II 8,763 Payable to Westbank Capital Trust III 8,763 Stockholders' equity 47,462 45,275 42,612 39,016 34,860 AVERAGE FOR YEAR: Loans 432,864 459,765 463,488 440,454 445,846 Assets 738,878 658,002 666,120 595,592 581,328 Deposits 577,258 537,151 537,309 486,694 488,396 Stockholders' equity 45,824 43,272 40,380 36,920 32,096 Weighted shares outstanding - basic 4,606,094 4,597,930 4,626,909 4,688,306 4,662,588 Weighted shares outstanding - diluted 4,863,741 4,798,656 4,735,460 4,738,671 4,711,405 SELECTED RATIOS: Return on average assets .62% .92% .90% .68% .65% Return on average stockholders' equity 10.06 13.99 14.88 11.03 11.80 Average stockholders' equity to average assets 6.20 6.58 6.06 6.20 5.52 Dividend pay-out ratio 55.54 34.85 30.77 41.59 44.80 Allowance for loan losses to loans at year end .99 1.01 1.07 .94 .85 Non-performing loans as a percentage of total loans at year end .49 .75 .33 .41 .51 Net charge-off's as a percentage of average loans .07 .07 .09 .10 .16 Non-performing assets as a percentage of assets .37 .46 .23 .32 .48 (1) Share amounts and earnings per share are adjusted for the 5% stock dividend declared and distributed in May 2004. (2) Share amounts and earnings per share are adjusted for the 5% stock dividend declared and distributed in January 2003. 5 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS WESTBANK CORPORATION AND SUBSIDIARIES INFORMATION CONCERNING FORWARD-LOOKING STATEMENTS The following forward-looking statements are made in accordance with the Private Securities Litigation Reform Act of 1995. The Corporation has made, and may make in the future, forward-looking statements concerning future performance, including, but not limited to, future earnings and events or conditions that may affect such future performance. These forward-looking statements are based upon management's expectations and belief concerning possible future developments and the potential effect of such future developments on the Corporation. There is no assurance that such future developments will be in accordance with management's expectations and belief or that the effect of any future developments on the Corporation will be those anticipated by management. All assumptions that form the basis of any forward-looking statements regarding future performance, as well as events or conditions that may affect such future performance, are based on factors that are beyond the Corporation's ability to control or predict with precision, including future market conditions and the behavior of other market participants. Among the factors that could cause actual results to differ materially from such forward-looking statements are the following: 1. The status of the economy in general, as well as in the Corporation's primary market areas of western Massachusetts, central Massachusetts and northeastern Connecticut; 2. Competition in the Corporation's primary market area from other banks, especially in light of continued consolidation in the New England banking industry; 3. Any changes in federal and state bank regulatory requirements; 4. Changes in interest rates; 5. The cost and other effects of unanticipated legal and administrative cases and proceedings, settlements and investigations; 6. Changes in laws and regulations, including federal and state banking laws and regulations, to which the Corporation and its subsidiaries are subject; 7. Changes in accounting policies and practices, as may be adopted by the Financial Accounting Standards Board or any regulatory agency having authority over the Corporation and/or its subsidiaries; and/or 8. Disruption in general economic conditions due to military or terrorist activity. Forward-looking statements speak only as of the date they were made. While the Corporation periodically reassesses material trends and uncertainties affecting the Corporation's performance in connection with its preparation of management's discussion and analysis of results of operations and financial condition contained in its quarterly and annual reports, the Corporation does not intend to review or revise any particular forward-looking statement. 6 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES CRITICAL ACCOUNTING POLICIES The accounting and reporting policies of Westbank Corporation are in accordance with accounting principles generally accepted in the United States of America and conform to general practices within the banking industry. In reviewing and understanding financial information for the Corporation, you are encouraged to read and understand the significant accounting policies that are used in preparing the Corporation's consolidated financial statements. These policies are described in Note 1 to the consolidated financial statements. Of these policies, management believes that the accounting for loans and the allowance for loan losses is one of the most critical. Management evaluates securities for other-than-temporary impairment at least on a quarterly basis and more frequently when economic or market conditions warrant such evaluation. Consideration is given to (1) the length of time and the extent to which the fair value has been less than cost, (2) the financial condition and near-term prospects of the issuer, and (3) the intent and ability of the Corporation to retain its investment in the issuer for a period of time sufficient to allow for any anticipated recovery in fair value. Securities that have experienced an other than temporary decline in value are written down to estimated fair value, establishing a new cost basis with the amount of the write-down expensed as a realized loss. Interest income on loans is recorded on an accrual basis. Loan origination fees, net of certain direct loan origination costs, are deferred and recognized as income over the life of the related loan as an adjustment to the loan's yield. Non-accrual loans are loans on which the accrual of interest ceases when the collection of principal or interest payments is determined to be doubtful by management. It is the general policy of the Corporation to discontinue the accrual of interest when principal or interest payments are delinquent ninety (90) days, unless the loan principal and interest are determined by management to be fully collectible. Any unpaid amounts previously accrued on these loans are reversed from income. Interest received on a loan in non-accrual status is applied to reduce principal or, if management determines that the principal is collectible, applied to interest on a cash basis. A loan is returned to accrual status after the borrower has brought the loan current and has demonstrated compliance with the loan terms for a sufficient period, and management's doubts concerning collectibility have been removed. The Corporation measures impairment of loans in accordance with SFAS No. 114, "Accounting by Creditors for Impairment of a Loan", as amended by Statement of Financial Accounting Standards ("SFAS") No. 118, "Accounting by Creditors for Impairment of a Loan - Income Recognition and Disclosures" (collectively, "SFAS No. 114"). A loan is recognized as impaired when it is probable that either principal or interest is not collectible in accordance with the terms of the loan agreement. Measurement of impairment for commercial loans is generally based on the present value of expected future cash flows discounted at the loan's effective interest rate. Commercial real estate loans are generally measured based on the fair value of the underlying collateral. If the estimated fair value of the impaired loan is less than the related recorded amount, a specific valuation allowance is established or a write-down is charged against the allowance for loan losses. Smaller balance homogenous loans, including residential real estate and consumer loans, are excluded from the provisions of SFAS No. 114. For these loans, the Corporation maintains a formula-based reserve that is computed from the overall mix of the remainder of the loan portfolio and the loss history of each loan category. Income on impaired loans is recognized based on the individual payment history of each loan. The appropriateness of the allowance for loan losses is evaluated quarterly by management. Factors considered in evaluating the appropriateness of the allowance include the size and concentration of the portfolio, previous loss experience, current economic conditions and their effect on borrowers, the financial condition of individual borrowers and the related performance of individual loans in relation to contract terms. The provision for loan losses charged to operating expense is based upon management's judgment of the amount necessary to maintain the allowance at an appropriate level to absorb losses. Management also retains an independent loan review consultant to provide advice on the appropriateness of the loan loss allowance. Loan losses are charged against the allowance for loan losses when management believes the collectibility of the principal is unlikely. At December 31, 2004, the allowance for loan losses totaled $4,356,000, representing .99% of total loans and 204.0% of non-performing loans. Mortgage loans originated and intended for sale in the secondary market are carried at the lower of cost or fair value in the aggregate. Net unrealized losses are recognized through a valuation allowance charged to income. 7 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES BUSINESS SUMMARY Westbank Corporation (the "Corporation") is a one-bank holding company with its headquarters located in West Springfield, Massachusetts. The Corporation operates eighteen branch offices and twenty-three ATM's, serving communities in western and central Massachusetts and northeastern Connecticut. The Corporation's affiliates include: Westbank, a commercial bank and trust company (the "Bank"), Park West Securities Corporation and PWB&T, Inc. The Corporation has a growth-oriented strategy focused on (1) shareholder value, (2) expanding its banking franchise, (3) unparalleled service and (4) effective capital management. The primary source of Westbank's revenue is net interest income from loans, deposits and fee income. Balance sheet growth during 2004 was strong with respect to investments and deposits, while overall loan growth was level with year-end 2003. While the Corporation experienced strong commercial, leasing and commercial real estate growth during the past year, this growth was offset by a decrease in refinancing and the sale of 1-4 family residential real estate loans. Residential real estate refinancing and the significant turnover in the Corporation's investment portfolio were the result of continued low interest rates during most of the year. The Corporation's sale of approximately $23 million in 1-4 family residential real estate loans and the growth of other time deposits was the result of a strategy to prepare the balance sheet for anticipated higher interest rates. The Corporation took advantage of lower interest rates to refinance its $17 million 9.6% fixed rate Trust Preferred securities at a much more favorable rate. The refinancing consisted of the issuance of two (2) new notes, each with final maturities of thirty (30) years and each callable after five (5) years. The new notes were split between a quarterly floating rate and a five(5)-year fixed rate. The initial rates were set at 4.06% and 5.98% respectfully. Management anticipates another year of strong commercial loan, commercial mortgage and commercial leasing growth during 2005, while 1-4 family residential real estate volume is expected to remain light as a result of anticipated higher interest rates. The Bank expects to break ground during the spring of 2005 for its newest full-service office, which will be located on College Highway in Southwick, Massachusetts. The location of this office is expected to expand our market penetration in Southwick and the surrounding areas. It is anticipated on our smaller existing office in Southwick will be consolidated into this new location. The Corporation continues to look at new areas for expansion and increased market share. The results of operations also may be affected by economic and competitive pressures in the local and regional markets, including changes in market interest rates. Future results in operations also may be materially impacted by changes in applicable laws and regulations. In addition, because Westbank Corporation's lending activity is concentrated within its general market areas of western and central Massachusetts and northeast Connecticut, a downturn in these regional economies could have a negative impact on the Corporation's earnings. SUMMARY OF RESULTS For 2004, the Corporation reported net income of $4,611,000 or $0.95 per diluted share after recording a provision for loan losses of $225,000. This compares to net income of $6,054,000 or $1.26 per diluted share for 2003. The Corporation's 2003 earnings reflected a recovery of loan losses of $354,000. During 2004, the Corporation originated approximately $35.7 million in residential real estate loans as compared to $123.9 million in 2003. The high origination volume was a direct result of the low interest rate environment during 2003. In conjunction with the low interest rate and the volume of loan originations, the Corporation sold approximately $23.6 million in residential real estate loans during 2004. Net interest income increased by $768,000 from 2003 to 2004 and by $14,000 versus 2002. Non-interest income decreased by $1,095,000 from the prior year and by $649,000 versus 2002. Non-interest income for 2004, as compared to 2003, reflects an increase in Trust Department earnings of $8,000, a decrease in service charges on deposit accounts and loan servicing income of $106,000, decrease in gains recognized from the sale of investments of $1,259,000, an increase from gains on sale of mortgages of $145,000, and an increase in other non-interest income of $117,000. The decrease in gain on sale of investments was the result of the Corporation's recording a write-down on equity securities of $628,000 deemed to be other than temporarily impaired. Included in other non-interest income during 2004 was $206,000 of non-taxable life insurance proceeds. 8 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES Non-interest expense amounted to $19,149,000 in 2004, an increase of $1,710,000 or 9.81%. The increase in operating expenses for 2004 as compared to 2003 is due to a combination of the following: salaries and benefits increased $652,000, occupancy expense decreased $29,000 and all other non-interest expense accounts increased $1,087,000. The increase in operating expenses is a direct result of the overall growth of the Corporation and the write-down of the origination costs from the Corporation's initial trust preferred financing in 1999 totaling $807,000, which was required when these trust preferred securities were redeemed in the quarter ended September 30, 2004 and replaced with trust preferred securities bearing a lower interest rate. Non-interest expense increased during 2003 by $1,027,000 versus 2002. During 2003, as compared to 2002, salaries and benefits increased $657,000, occupancy expense increased $93,000 and all other non-interest expense accounts increased $277,000 as a direct result of the overall growth of the corporation, general additions to staff, and the opening of the Corporation's newest office in Webster, Massachusetts. At December 31, 2004, the Corporation's total assets were $756,441,000, an increase of $30,999,000 or 4.3% compared to year-end 2003. Non-performing assets amounted to $2,765,000 or .37% of total assets at December 31, 2004, compared with $3,308,000 or .46% at the end of 2003. COMPONENTS OF CAPITAL As of December 31, 2004, stockholders' equity increased to $47.5 million, a 4.8% increase compared to December 31, 2003. Stockholders' equity increased as a result of the Corporation's net income of $4.6 million and a decrease in the unrealized gain on securities available for sale of $780,000, net of taxes, less $2.6 million of common stock dividends declared to shareholders and the repurchase of $854,000 of the Corporation's stock. In addition, the Corporation reissued 126,923 shares of Treasury stock totaling $1,445,000, primarily for the purpose of the Corporation's stock option plans and dividend reinvestment program and recorded tax benefits from the exercise of stock options and stock option and restricted stock option compensation of $182,000 and $144,000 respectively. Capital guidelines issued by the Federal Reserve Board require the Corporation to maintain certain capital ratios. As of December 31, the Corporation's regulatory capital ratios were as follows: 2004 2003 2002 ---- ---- ---- Tier 1 leverage capital (to average assets) 7.35% 7.65% 6.60% Tier 1 risk-based capital (minimum required 4%) 11.82 11.71 10.56 Total risk-based capital (minimum required 8%) 13.04 13.24 12.63 Regulatory risk-based capital requirements take into account the different risk categories of banking organizations by assigning risk weights to assets and the credit equivalent amounts of off-balance sheet exposures. In addition, capital is divided into two tiers. In this Corporation, Tier 1 includes the common stockholders' equity and a portion of the mandatorily redeemable preferred stock; total risk-based or supplementary capital includes not only the equity but also a portion of the allowance for loan losses and a portion of the mandatory redeemable preferred stock. DISCUSSION OF MARKET RISK Market risk is the risk of loss due to adverse changes in market prices and rates. The management of this risk, coupled with directives to build shareholder value and profitability, is an integral part of the Corporation's overall operating strategy. The Corporation's approach to risk management, primarily interest rate risk management, concentrates on fundamental strategies to structure the balance sheet and the composition of assets and liabilities. The Corporation does not utilize interest rate futures, swaps or options transactions. Its approach reflects managing risk through the use of fixed and adjustable rate loans and investments, rate-insensitive checking accounts, as well as a combination of fixed and variable rate deposit products and borrowed funds. Corporate policy includes required limits on the sensitivity of net interest income under various interest rate scenarios. The Corporation seeks to control its interest rate risk exposure in a manner that allows for adequate levels of earnings and capital over a range of possible interest rate environments. The Corporation has adopted formal policies and practices to monitor and manage rate risk exposure. As part of this effort, the Corporation actively manages interest rate risk through the use of a simulation model that measures the sensitivity of future net interest income to changes in interest rates. In addition, the Corporation regularly monitors interest rate sensitivity through gap analysis, which measures the terms to maturity or next repricing date of interest-earning assets and interest-bearing liabilities. 9 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES On a quarterly basis, an interest rate risk exposure compliance report is prepared and presented to the Corporation's Board of Directors. This report presents an analysis of the change in net interest income resulting from an increase or decrease in the level of interest rates. All changes are measured as percentage changes from the projected net interest income in the flat rate scenario. The calculated estimates of change in net interest income are compared to current limits established by management and approved by the Board of Directors. The following is a summary of the interest rate exposure report as of December 31, 2004 and 2003: Percentage Change in Change in Interest Rates Net Interest Income (In Basis Points) 2004 2003 - -------------------------------------------------------------------------------- +200 (1.00)% (1.00)% Level 0 0 -200 (1.00) (9.00) The model utilized to create the results presented above makes various estimates at each level of interest rate change regarding cash flows from principal repayments on loans and mortgage-backed securities and/or call activity on investment securities. Actual results could differ significantly from these estimates, which would result in significant differences in the calculated projected change. In order to reduce the exposure to interest rate fluctuations, the Corporation has developed strategies to manage its liquidity, shorten the effective maturities of certain interest-earning assets and increase the effective maturities of certain interest-bearing liabilities. The Bank has focused its residential lending on a combination of fixed and adjustable rate mortgages. Commercial loans, commercial mortgages and consumer lending focus on adjustable and short-term loans. The Bank also attempts to maintain and/or increase its savings and transaction accounts, which are considered relatively insensitive to changes in interest rates. The Corporation also measures sensitivity to changes in interest rates using interest rate sensitivity gap analysis, which is the difference between the cash flow amounts of interest-sensitive assets and liabilities that will be refinanced (or repriced) during a given period. For example, if the asset amount to be repriced exceeds the corresponding liability amount for a certain day, month, year or longer period, the institution is in an asset-sensitive gap position. In this situation, net interest income would increase if market interest rates rose or decrease if market interest rates fell. If, alternatively, more liabilities than assets will reprice, the institution is in a liability-sensitive position. Accordingly, net interest income would decline when rates rise and increase when rates fall. Also, these examples assume that interest rate changes for assets and liabilities are of the same magnitude, whereas actual interest rate changes generally differ in magnitude for assets and liabilities. The following table sets forth the distribution of the repricing of the Corporation's earning assets and interest-bearing liabilities as of December 31, 2004, the interest rate sensitivity gap (i.e. interest rate sensitive assets less interest rate sensitive liabilities), the cumulative interest rate sensitivity gap, the interest rate sensitivity gap ratio and the cumulative interest rate sensitivity gap ratio. The table also sets forth the time periods in which earning assets and interest-bearing liabilities will mature or may reprice in accordance with their contractual terms. However, the table does not necessarily indicate the impact of general interest rate movements on the net interest margin since the repricing of various categories of assets and liabilities is subject to competitive pressures and the needs of the Bank's customers. In addition, various assets and liabilities indicated as repricing within the same period may, in fact, reprice at different times within such period and at different rates. 10 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES Three Over Three Over One Over Months Months to Year to Five (Dollars in Thousands) or Less a Year Five Years Years Total =========================================================================================================================== EARNING ASSETS Marketable securities and other investments $ 9,082 $ 33,230 $ 232,493 $ 274,805 Interest-bearing cash 34 34 Loans 95,244 $ 47,449 170,056 126,620 439,369 Federal funds sold 669 669 - --------------------------------------------------------------------------------------------------------------------------- 105,029 47,449 203,286 359,113 714,877 INTEREST-BEARING LIABILITIES Savings deposits 9,331 83,977 93,308 NOW accounts 4,282 38,542 42,824 Money market accounts 30,153 30,153 Other time deposits 85,426 126,273 127,110 180 338,989 Borrowed funds and trust preferred securities 46,194 20,436 38,250 10,000 114,880 - --------------------------------------------------------------------------------------------------------------------------- $ 161,773 $ 160,322 $ 287,879 $ 10,180 $ 620,154 =========================================================================================================================== Interest Rate Sensitivity Gap $ (56,744) $(112,873) $ (84,593) $ 348,933 $ 94,723 Cumulative Interest Rate Sensitivity Gap (56,744) (169,617) (254,210) 94,723 Interest Rate Sensitivity Gap Ratio (7.94)% (15.79)% (11.83)% 48.81% 13.25% Cumulative Interest Rate Sensitivity Gap Ratio (7.94) (23.73) (35.56) 13.25 The presentation of a run-off and repricing of savings accounts and NOW accounts is based on the Corporation's historical experience with $9,331,000 and $4,282,000, respectively, included in the three-month to one-year category and the remainder placed in the one- to five-year category of the interest-bearing liabilities. Westbank seeks to manage the mix of asset and liability maturities to control the effect of changes in the general level of interest rates on net interest income. Except for its effect on the general level of interest rates, inflation does not have a material impact on Westbank's earnings due to the rate of variability and short-term maturities of its earning assets. 11 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES DISTRIBUTION OF ASSETS, LIABILITIES AND STOCKHOLDERS' EQUITY - INTEREST RATES AND INTEREST DIFFERENTIAL The following table presents the condensed consolidated average balance sheets for 2004, 2003 and 2002. The total dollar amount of interest income from earning assets and the resultant yields are calculated on a taxable equivalent basis. The interest paid on interest-bearing liabilities, expressed both in dollars and rates, is shown in the table. 2004 2003 2002 -------------------------------- -------------------------------- ------------------------------- Average Average Average Interest Yield/ Interest Yield/ Interest Yield/ Average Income/ Rate Average Income/ Rate Average Income/ Rate (Dollars in Thousands) Balance Expense Paid Balance Expense Paid Balance Expense Paid =================================================================================================================================== ASSETS Securities: U.S. Treasury $ 411 $ 1 0.24% $ 107 $ 63 $ 1 1.59% Federal agencies 247,332 11,672 4.72 132,227 $ 6,855 5.18% 131,908 7,989 6.06 Tax exempt federal (a) 1,933 80 4.14 1,514 77 5.09 626 44 7.03 Other securities 8,524 291 3.41 7,979 235 2.95 7,979 329 4.12 - ----------------------------------------------------------------------------------------------------------------------------------- Total securities 258,200 12,044 4.66 141,827 7,167 5.05 140,576 8,363 5.95 - ----------------------------------------------------------------------------------------------------------------------------------- Interest-bearing cash and temporary investments 35 1 2.86 117 1 .85 622 28 4.50 - ----------------------------------------------------------------------------------------------------------------------------------- Loans: (b) Commercial 62,492 3,406 5.45 62,300 3,406 5.47 56,810 3,539 6.23 Leases 9,904 624 6.30 7,133 538 7.54 6,161 522 8.47 Tax exempt federal (a) 11,332 616 5.44 9,364 554 5.92 6,658 561 8.43 Real estate 275,455 16,579 6.02 315,256 20,552 6.52 332,215 23,531 7.08 Home equities 29,819 1,394 4.67 26,471 1,289 4.87 22,988 1,297 5.64 Consumer 43,862 2,175 4.96 39,241 2,293 5.84 38,656 2,646 6.84 - ----------------------------------------------------------------------------------------------------------------------------------- Total loans 432,864 24,794 5.73 459,765 28,632 6.23 463,488 32,096 6.92 - ----------------------------------------------------------------------------------------------------------------------------------- Federal funds sold 6,962 100 1.44 18,312 168 .92 20,992 295 1.41 - ----------------------------------------------------------------------------------------------------------------------------------- Total earning assets 698,061 $ 36,939 5.29% 620,021 $ 35,968 5.80% 625,678 $ 40,782 6.52% - ----------------------------------------------------------------------------------------------------------------------------------- Allowance for loan losses (4,357) (5,033) (4,603) Cash and due from banks 12,904 13,823 15,787 Other assets 32,270 29,191 29,258 - ----------------------------------------------------------------------------------------------------------------------------------- Total assets $ 738,878 $ 658,002 $ 666,120 =================================================================================================================================== LIABILITIES AND STOCKHOLDERS' EQUITY Interest-bearing deposits: Savings $ 128,216 $ 560 0.44% $ 129,559 $ 735 .57% $ 129,604 $ 1,561 1.20% Money market 36,507 402 1.10 38,174 453 1.19 34,403 736 2.14 Negotiated rate certificates 66,272 1,988 3.00 54,446 1,785 3.28 59,104 2,014 3.41 Other time deposits 262,258 7,615 2.90 240,355 7,794 3.24 242,242 9,866 4.07 - ----------------------------------------------------------------------------------------------------------------------------------- Total time deposits 493,253 10,565 2.14 462,534 10,767 2.33 465,353 14,177 3.05 Borrowed funds/trust preferred secuties 113,887 3,709 3.26 74,169 3,318 4.47 83,068 3,878 4.67 - ----------------------------------------------------------------------------------------------------------------------------------- Total interest-bearing liabilities 607,140 $ 14,274 2.35% 536,703 $ 14,085 2.62% 548,421 $ 18,055 3.29% Demand deposits 84,005 74,617 71,956 Other liabilities 1,909 3,410 5,363 Stockholders' equity 45,824 43,272 40,380 - ----------------------------------------------------------------------------------------------------------------------------------- Total liabilities and stockholders' equity $ 738,878 $ 658,002 $ 666,120 =================================================================================================================================== Net interest income $ 22,665 $ 21,883 $ 22,727 Yield spread 2.94% 3.18% 3.23% Net yield on earning assets/net interest margin 3.25 3.53 3.63 Deduct tax equivalent adjustment 130 116 206 - ----------------------------------------------------------------------------------------------------------------------------------- Net interest income $ 22,535 $ 21,767 $ 22,521 =================================================================================================================================== (A) TAX EQUIVALENT BASIS. INTEREST INCOME ON NON-TAXABLE INVESTMENT SECURITIES AND LOANS INCLUDES THE EFFECTS OF THE TAX EQUIVALENT ADJUSTMENTS USING THE MARGINAL FEDERAL TAX RATE OF 34% IN ADJUSTING TAX EXEMPT INTEREST INCOME TO A FULLY TAXABLE BASIS. (B) AVERAGE LOAN BALANCES ABOVE INCLUDE NON-ACCRUAL LOANS. WHEN A LOAN IS PLACED IN NON-ACCRUAL STATUS, INTEREST INCOME IS RECORDED TO THE EXTENT ACTUALLY RECEIVED IN CASH OR IS APPLIED TO REDUCE PRINCIPAL. During 2004, the yield spread decreased to 2.94% versus 3.18% in 2003. The Corporation's net interest margin decreased during 2004 to 3.25% from 3.53% in 2003, a decrease of 28 basis points. The section titled Rate/Volume Analysis further describes the change in yields. During 2003, the yield spread decreased to 3.18% versus 3.23% in 2002. The Corporation's net interest margin decreased during 2003 to 3.53% from 3.63% in 2002, a decrease of 10 basis points. 12 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES RATE/VOLUME ANALYSIS OF INTEREST MARGIN ON EARNING ASSETS The following table sets forth, for each major category of interest-earning assets and interest-bearing liabilities, the dollar amounts of interest income (calculated on a taxable equivalent basis at 34%), interest expense and net interest income and changes therein for 2004 as compared with 2003 and 2003 as compared with 2002. 2004 Compared with 2003 2003 Compared with 2002 - --------------------------------------------------------------------------------------------------------------------------------- Increase Due to* Increase Due to* (Dollars in Thousands) 2004 2003 (Decrease) Volume Rate 2003 2002 (Decrease) Volume Rate ================================================================================================================================= Interest earned: Securities: U.S. Treasury $ 1 $ 1 $ 1 $ 1 $ (1) $ (1) Federal agencies 11,672 $ 6,855 4,817 $ 5,482 (665) $ 6,855 7,989 (1,134) 21 $(1,155) Tax exempt federal 80 77 3 19 (16) 77 44 33 47 (14) Other securities 291 235 56 17 39 235 329 (94) (94) Interest-bearing cash 1 1 (1) 1 1 28 (27) (14) (13) Loans: Commercial 3,406 3,406 10 (10) 3,406 3,539 (133) 319 (452) Leases 624 538 86 185 (99) 538 522 16 77 (61) Tax exempt federal 616 554 62 110 (48) 554 561 (7) 189 (196) Real estate 16,579 20,552 (3,973) (2,471) (1,502) 20,552 23,531 (2,979) (1,169) (1,810) Home equity 1,394 1,289 105 158 (53) 1,289 1,297 (8) 182 (190) Consumer 2,175 2,293 (118) 252 (370) 2,293 2,646 (353) 41 (394) Federal funds sold 100 168 (68) (135) 67 168 295 (127) (34) (93) - --------------------------------------------------------------------------------------------------------------------------------- 36,939 35,968 971 3,626 (2,655) 35,968 40,782 (4,814) (342) (4,472) - --------------------------------------------------------------------------------------------------------------------------------- Interest expense: Savings 560 735 (175) (8) (167) 735 1,561 (826) (1) (825) Money market 402 453 (51) (19) (32) 453 736 (283) 73 (356) Negotiated rate certificates 1,988 1,785 203 364 (161) 1,785 2,014 (229) (155) (74) Other time deposits 7,615 7,794 (179) 676 (855) 7,794 9,866 (2,072) (76) (1,996) Borrowed funds 3,709 3,318 391 1,456 (1,065) 3,318 3,878 (560) (401) (159) - --------------------------------------------------------------------------------------------------------------------------------- 14,274 14,085 189 2,469 (2,280) 14,085 18,055 (3,970) (560) (3,410) - --------------------------------------------------------------------------------------------------------------------------------- Net interest income $22,665 $21,883 $ 782 $ 1,157 $ (375) $21,883 $22,727 $ (844) $ 218 $(1,062) ================================================================================================================================= * THE DOLLAR AMOUNT OF CHANGES IN INTEREST INCOME AND INTEREST EXPENSE ATTRIBUTABLE TO CHANGES IN RATE AND VOLUME HAS BEEN ALLOCATED BETWEEN RATE AND VOLUME BASED ON CHANGES IN RATES TIMES THE PRIOR YEAR'S VOLUME AND THE CHANGES IN VOLUME TIMES THE PRIOR YEAR'S RATE. Net interest income for 2004 increased to $22,665,000, up 3.57% from $21,883,000 in 2003. A 12.59% increase in average earning assets and a 51 basis point decrease in average rate of return resulted in an increase in volume of $3,626,000 and a decrease in rate of $2,655,000. An increase of 13.12% in average interest-bearing liabilities and a 27 basis point decrease in average rate of interest paid contributed to an increase in volume of $2,469,000 and a decrease in rate of $2,280,000. Net interest income for 2003 decreased to $21,883,000, down 3.71% from $22,727,000 in 2002. A .90% decrease in average earning assets and a 72 basis point decrease in average rate of return resulted in a decrease in volume of $342,000 and a decrease in rate of $4,472,000. A decrease of 2.14% in average interest-bearing liabilities and a 67 basis point decrease in average rate of interest paid contributed to a decrease in volume of $560,000 and a decrease in rate of $3,410,000. 13 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES LIQUIDITY Liquidity refers to the Corporation's ability to generate adequate amounts of cash to fund loan originations, security purchases, deposit withdrawals, and fund dividends on the Corporation's common stock and Mandatory Redeemable Preferred Stock. The Corporation's liquidity position is monitored by the Asset/Liability Committee, based on policies approved by the Board of Directors. The Committee meets regularly to review and direct the Bank's investment, lending and deposit-gathering activities. At December 31, 2004, the Corporation maintained cash balances and investments available for sale totaling $169 million, representing 22% of total year-end assets, versus $251 million or 35% of total assets at December 31, 2003. The following tables summarize the Corporation's contractual obligations, as well as commitments to fund loans. December 31, 2004 Due in Over (Dollars in Thousands) Due in 1 Year Due in 1-3 Years Due in 3-5 Years 5 Years Total =========================================================================================================================== Contractual Obligations Investment securities held to maturity $ 5,000 $ 5,000 Total borrowings 41,774 $16,783 $30,797 $ 8,000 97,354 Payable to Westbank Capital Trusts II and III 17,526 17,526 Annual rental commitments under non-cancellable operating leases (Note 12) 349 400 143 155 1,047 - --------------------------------------------------------------------------------------------------------------------------- $47,123 $17,183 $30,940 $25,681 $120,927 =========================================================================================================================== Expires in Expires in Expires in Expires in (Dollars in Thousands) 1 Year 1-3 Years 3-5 Years Over 5 Years Total =========================================================================================================================== Commitments Commitments to extend credit $19,050 $ 200 $ 70 $ 19,320 Undisbursed portion of loans in process and unused portions of lines of credit 42,168 4,259 $ 1,086 22,207 69,720 - --------------------------------------------------------------------------------------------------------------------------- $61,218 $ 4,459 $ 1,086 $22,277 $ 89,040 =========================================================================================================================== At December 31, 2004, the Corporation had certificates of deposit maturing within the next 12 months amounting to $211,575,000. Based on historical experience, the Corporation anticipates that a significant portion of the maturing certificates of deposit will be renewed with the Corporation. In addition to cash flow from loan and securities payments and prepayments, as well as from sales of available-for-sale securities and mortgage loans, the Corporation has significant borrowing capacity available to fund liquidity needs. During 2004, the Corporation increased its utilization of borrowings as a cost efficient addition to deposits as a source of funds. The average balance of borrowings for 2004 and 2003 were $96,360,000 and $57,170,000 respectively. The Bank's borrowings to date have consisted primarily of advances from the Federal Home Loan Bank of Boston, of which the Bank is a member. Under terms of the Collateral Agreement with the Federal Home Loan Bank, the Bank pledges residential mortgage loans and mortgage-backed securities, as well as the Bank's stock in the Federal Home Loan Bank, as collateral for such transactions. On September 20, 2004, the Corporation completed a private placement of an aggregate of $17.0 million of trust preferred securities through two newly-formed Delaware trust affiliates, Westbank Capital Trust II ("Trust II") and Westbank Capital Trust III ("Trust III") (collectively, "the Trusts"), as part of a pooled transaction with several other financial institutions. As part of this transaction, the Corporation issued an aggregate principal amount of $8,763,000 of floating rate junior subordinated deferrable interest debentures to Trust II, which debentures bore an initial interest rate of 4.06% until December 2004, after which time they were and will continue to be reset quarterly at 3-month LIBOR plus 2.19% and an aggregate principal amount of $8,763,000 of fixed/floating rate junior subordinated deferrable interest to Trust III, which debentures bear an initial interest rate of 5.98% until December 2009, at which time they will be reset quarterly at 3-month LIBOR plus 2.19%. These debentures were each issued pursuant to the terms on an Indenture dated September 20, 2004 between the Corporation and Wilmington Trust Corporation as Trustee. The debentures obligate the Corporation to pay interest on their principal sum quarterly in arrears on March 20, June 20, September 20 and December 20 of each year. As long as the Corporation is current in its interest payments, it has the right to defer payments of interest on the debentures by extending the interest payment period on the debentures for up to 20 consecutive quarterly periods. The debentures mature on September 20, 2034 but may be redeemed by the Corporation, in whole or in part, beginning on September 20, 2009, or in whole within 120 days of the occurrence of certain special redemption events. Special redemption events relate to the regulatory capital treatment of the issuances, the Trust not being deemed investment companies and the non-occurrence of certain tax events. The proceeds were used to redeem the security issued by Westbank Capital Trust I, as discussed in Note 7 of the Consolidated Financial Statements. 14 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES The Corporation has not used any off-balance-sheet financing arrangements for liquidity purposes. Its primary financial instruments with off-balance-sheet risk are limited to loan servicing for others, obligations to fund loans to customers pursuant to existing commitments and commitments to sell mortgage loans. Liquidity management requires close scrutiny of the mix and maturity of deposits, borrowings and short-term investments. Cash and due from banks, federal funds sold, investment securities and mortgage-backed securities available for sale, as compared to deposits and borrowings, are used by the Corporation to compute its liquidity on a daily basis. The primary source of funds for the payment of dividends by the Corporation is dividends paid to the Corporation by the Bank. Bank regulatory authorities generally restrict the amounts available for payment of dividends, if the effect thereof would cause the capital of the Bank to be reduced below applicable capital requirements. These restrictions indirectly affect the Corporation's ability to pay dividends. Management of the Corporation believes that its current liquidity is sufficient to meet current and anticipated funding needs. COMPARISON OF FINANCIAL CONDITION AT DECEMBER 31, 2004 AND 2003 Total assets were $756.4 million at December 31, 2004, an increase of $31 million or 4% from $725.4 million at December 31, 2003. The Corporation's investment portfolio increased 13% to $267.8 million at the end of 2004 from $236.5 million at the end of 2003. Net loans totaled $435 million at December 31, 2004, a decrease of $1.3 million from year-end December 31, 2003. The Corporation experienced strong commercial, leasing and commercial mortgage loan growth during 2004, which was offset by the sale of $23 million in 1-4 family residential real estate loans, as well as prepayments as a result of refinancing. Commercial loans and leases totaled $78 million at year-end 2004, an increase of 9% or $6.2 million from December 31, 2003. Commercial mortgages and construction loans increased by $13.1 million and totaled $123.6 million as of December 31, 2004, compared to December 31, 2003, representing an increase of 12%. Residential real estate and home equity loans declined to $194 million at year-end 2004 and included the sale of $23 million of residential real estate loans referred to above. As of December 31, 2004, consumer loans totaled $42.6 million versus $40.8 million at December 31, 2003 and consist primarily of indirect automobile loans. Deposits increased during 2004 by $53 million or 10% versus December 31, 2003 and totaled $590 million. During the twelve-month period, demand deposits grew to $84.8 million, an increase of $7.9 million or 10% versus December 31, 2003. Savings, NOW and Money Market accounts declined by $1.7 million from December 31, 2003 to December 31, 2004 and totaled $93.3 million, $42.8 million and $30.2 million respectively at year-end December 31, 2004. Time deposits totaled $339 million at December 31, 2004, an increase of $46.5 million versus December 31, 2003 when time deposits totaled $292.5 million. Borrowing declined by $24.9 million during 2004 and totaled $97.4 million at December 31, 2004 compared to $122.2 million at December 31, 2003. In addition, in 2004 the Corporation refinanced the entire $17.5 million mandatorily redeemable preferred stock at a much more favorable rate. Stockholders' equity totaled $47.5 million at December 31, 2004, an increase of $2.2 million from December 31, 2003. This increase was primarily due to net income of $4.6 million, which was partially offset by the repurchase of 41,395 shares, the exercise of 92,847 shares of stock options and the payment of cash dividends of $0.56 per share amounting to $2.6 million. 15 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES COMPARISON OF OPERATING RESULTS In the following sections of Management's Discussion and Analysis of the Statements of Income, the comparative results of 2004, 2003 and 2002 will be covered in greater detail. As of December 31, 2004, the principal earning assets of the holding company consist of a commercial bank, Westbank. Noteworthy are the effects of sources of income from earning assets and expense of interest-bearing liabilities. Presented below is a comparative summary of percentages of increases and decreases for the three years ended December 31, 2004. The significant changes are discussed in the analysis that follows the summary. Percentage of Increase (decrease) 2004 2003 Over Over (Dollars in Thousands) 2004 2003 2002 2003 2002 ================================================================================================= Net interest income $ 22,535 $ 21,767 $ 22,521 3.53% (3.35)% Provision for (recovery of) loan losses 225 (354) 1,333 163.56 (126.56) Non-interest income 3,441 4,536 4,090 (24.14) 10.90 Non-interest expense 19,149 17,439 16,412 9.81 6.26 Income taxes 1,991 3,164 2,857 (37.07) 10.75 - ------------------------------------------------------------------------------------------------- Net Income $ 4,611 $ 6,054 $ 6,009 (23.84)% 0.75% ================================================================================================= NET INCOME The net income for 2004 of $4,611,000, or $1.00 per share basic and $0.95 per share diluted, is based on a weighted average of 4,606,094 basic and 4,863,741 diluted shares outstanding, compared with a net income for 2003 of $6,054,000 or $1.32 per share basic and $1.26 per share diluted based on a weighted average of 4,597,930 basic and 4,798,656 diluted shares outstanding. Net income in 2002 was $6,009,000 or $1.30 per share basic and $1.27 per share diluted based on weighted average shares of 4,626,909 basic and 4,735,460 diluted shares outstanding. INTEREST INCOME Westbank's earning assets include a diverse portfolio of interest-earning instruments ranging from Westbank's core business of loan extensions to interest-bearing securities issued by federal, state and municipal authorities. These earning assets are financed through a combination of interest-bearing and interest-free sources. Total interest income for 2004 amounted to $36,809,000 as compared to $35,852,000 for 2003 and $40,576,000 for 2002. For 2004, this represents an increase of $957,000 or 2.7% versus 2003, while interest income decreased by $4,724,000 or 11.6% in 2003 over 2002. The increase in 2004 is the result of an increase in average earning assets of $78,040,000 or 12.57%, and a decrease of 51 basis points in average earning interest rate. The decrease in 2003 from 2002 is the result of an increase in average earning assets of $5,657,000 or .90%, offset by a decrease of 72 basis points in average earning interest rate. 16 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES INTEREST EXPENSE Interest expense for 2004 on deposits and borrowings amounted to $14,274,000 as compared to $14,085,000 in 2003 and $18,055,000 in 2002. Interest expense increased by $189,000 or 1.3% during 2004 compared to 2003. During 2003, interest expense decreased by $3,970,000 or 21.99% versus 2002. The 2004 increase is the result of an increase in average interest-bearing liabilities of $70,437,000 and a 27 basis point decrease in the average rate of interest paid compared to 2003. The decrease in interest expense during 2003 versus 2002 is the result of a decrease in average interest-bearing liabilities of $11,718,000, or 2.14%, combined with a 67 basis point decrease in the average rate of interest paid compared to 2002. NET INTEREST INCOME Net interest income, the most significant component of earnings, is the amount by which the interest generated by assets exceeds the interest expense on liabilities. Westbank's management analyzes its performance by utilizing the concepts of interest rate spread and net yield on earning assets. The interest rate spread represents the difference between yield on earning assets and interest paid on interest-bearing liabilities. The net yield on earning assets is the difference between the rate of interest on earning assets and the effective rate paid on all funds, interest-bearing liabilities, as well as interest-free sources (primarily demand deposits and stockholders' equity). The following table sets forth Westbank's net interest income: (Dollars in thousands) 2004 2003 2002 ========================================================================= Total interest income $ 36,809 $ 35,852 $ 40,576 Total interest expense 14,274 14,085 18,055 - ------------------------------------------------------------------------- Net interest income $ 22,535 $ 21,767 $ 22,521 ========================================================================= Please see the RATE/VOLUME ANALYSIS OF INTEREST MARGIN ON EARNING ASSETS section above on Page 13 for a breakdown of interest-earning assets and interest-bearing liabilities that result in net interest income. PROVISION FOR (RECOVERY OF) LOAN LOSSES For 2004, the Corporation recorded a provision for loan losses of $225,000 compared with the recovery of a provision of $354,000 in 2003, an increase of $579,000. The increase in the provision for loan losses during 2004 is attributable to the overall mix and asset quality of the overall loan portfolio. During 2003, the Corporation recorded a recovery of a provision of $354,000 versus a provision of $1,333,000 for 2002. The decrease in the provision for loan losses during 2003 is attributable to the overall mix, asset quality and a decline in the size of the overall loan portfolio. Based on these facts, management determined that a decrease in the provision was warranted for 2003. When determining the provision for loan losses, management evaluates several factors including new loan originations, actual and projected charge-off's, and risk characteristics inherent in the loan portfolio. NON-INTEREST INCOME Income from sources other than interest was $3,441,000 in 2004, a decrease of $1,095,000 from the prior year and a decrease of $649,000 versus 2002. Non-interest income for 2004 as compared to 2003 reflects an increase in Trust Department earnings of $8,000, a decrease in service charges on deposit accounts and loan servicing income of $106,000, a decrease in gains recognized from the sale of investments of $1,259,000, an increase from gain on sale of mortgages of $145,000 and an increase in other non-interest income of $136,000. The decline of gain on sale of investments is partly the result of the write-down of investments as other than temporarily impaired, previously discussed in the Summary of Results. Non-interest income for 2003, as compared to 2002, reflects a decline in Trust Department earnings of $11,000, a decrease in service charges on deposit accounts and loan servicing income of $191,000, an increase from gain on sale of investments of $1,356,000, a decrease from gain on sale of other real estate owned of $45,000, an increase from gain on sale of mortgages of $215,000 and a decrease in other non-interest income of $878,000. 17 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES NON-INTEREST EXPENSE The components of other operating expenses are as follows: (Dollars in Thousands) 2004 2003 2002 ========================================================================= Salaries and benefits $ 10,393 $ 9,741 $ 9,084 Occupancy 1,192 1,221 1,128 Other non-interest expense 7,365 6,464 6,174 Other real estate owned expense 199 13 26 - ------------------------------------------------------------------------- $ 19,149 $ 17,439 $ 16,412 ========================================================================= Non-interest expense amounted to $19,149,000 in 2004, an increase of $1,710,000 or 9.81% versus 2003. The increase in operating expenses for 2004 is due to a combination of the following: salaries and benefits increased by $652,000, occupancy expense declined $29,000 and all other non-interest expense accounts increased $1,087,000. The increase is a direct result of general additions to staff, the overall growth of the Corporation, additions to staff and general operating costs related to the opening of the Corporation's newest office in Webster, Massachusetts, and the write-down of the origination costs from the Corporation's initial trust preferred financing in 1999 totaling $807,000. Overall non-interest expense increased during 2003 by $1,027,000 versus 2002. During 2003, salaries and benefits increased by $657,000, occupancy expense increased $93,000 and all other non-interest expense accounts increased $277,000. INCOME TAXES For the year ended December 31, 2004, the Corporation recorded a tax expense of $1,991,000 compared to 2003, when the Corporation recorded a tax expense of $3,164,000 and a 2002 tax expense of $2,857,000. The decrease in tax expense for 2004 represents a lower level of income before taxes compared to 2003 and 2002, in which a higher level of income was reported before taxes, and the settlement of tax liability with the Commonwealth of Massachusetts during 2003 described below. During 2003, the Commonwealth of Massachusetts enacted legislation that clarified the real estate investment trust ("REIT") dividend-received deduction (the "Deduction") between a bank and its subsidiary operating as a REIT for years ending on or after December 31, 1999. On February 4, 2003, the Bank received a Notice of Assessment (the "Notice") from the Commonwealth of Massachusetts' Department of Revenue ("DOR"), notifying the Bank of the DOR's intent to disallow the Deduction for the Bank and its subsidiary, Park West REIT. As of December 31, 2002, the Corporation included a reserve on its financial statements in the amount of $706,000, the estimated liability for tax years 2000, 2001 and 2002 if the Deduction was actually disallowed. On June 19, 2003, however, as part of a collective settlement with the DOR involving other Massachusetts banks, the Bank reached an agreement with the DOR pursuant to which the Bank agreed to pay all sums due in settlement of all claims regarding the Deduction, including interest and penalties. The settlement was reached on June 23, 2003 in the amount of $500,175, including interest. In light of the Commonwealth of Massachusetts' legislation repealing the Deduction, the Corporation dissolved Park West REIT and distributed its assets to its shareholders, which process was completed as of February 9, 2004. 18 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES RECENT ACCOUNTING PRONOUNCEMENTS On January 1, 2003, the Corporation adopted Financial Accounting Standards Board ("FASB") Interpretation 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others" ("FIN 45"). FIN 45 required a guarantor entity, at the inception of a guarantee covered by the measurement provisions of the Interpretation, to record a liability for the fair value of the obligation undertaken in issuing the guarantee. The Corporation has financial and performance letters of credit. Financial letters of credit require the Corporation to make payment if the customer's financial condition deteriorates, as defined in the agreements. Performance letters of credit require the Corporation to make payments if the customer fails to perform certain non-financial contractual obligations. The Corporation previously did not record a liability when guaranteeing obligations, unless it became probable that the Corporation would have to perform under the guarantee. FIN 45 applies prospectively to guarantees the Corporation issues or modifies subsequent to December 31, 2002. The Corporation defines the initial fair value of the letters of credit as the fee received from the customer. The fees collected as of December 31, 2004 were immaterial. The maximum potential undiscounted amount of future payments of letters of credit under FIN 45 as of December 31, 2004 are approximately $462,000, of which $10,000 expired on January 9, 2005, $450,000 will expire on September 17, 2005 and $2,000 will expire on September 28, 2005. Amounts due under these letters of credit would be reduced by any proceeds that the Corporation would be able to obtain in liquidating the collateral for the loans, which varies depending on the customer. The Corporation has not recorded any contingent liabilities related to these letters of credit. Prior to January 1, 2003, the Corporation accounted for stock-based employee compensation under the intrinsic value method consistent with the provisions of Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees", and related Interpretations, as permitted by Statement of Financial Accounting Standards No. 123, "Accounting for Stock-Based Compensation" ("SFAS No. 123"). Effective January 1, 2003, the Corporation adopted the fair value recognition provisions of SFAS No. 123 prospectively to all employee awards granted, modified or settled after January 1, 2003. In accordance with this Statement, the Corporation began expensing the fair value of the stock-based employee compensation for all new employee awards granted. On December 16, 2004, the FASB issued SFAS No. 123 (Revised 2004), "Share-Based Payment", ("SFAS No. 123(R)"), which is an Amendment of FASB Statements Nos. 123 and 95. SFAS No. 123(R) will be effective as of July 1, 2005. The fair-value-based method of expense recognition in SFAS No. 123(R) is similar to the fair-value-based method described in SFAS No. 123 in most respects. Management is currently evaluating the effect of the adoption of SFAS No. 123(R) but does not expect its adoption to have a material effect on the Corporation's financial condition or results of operations because the service periods for all options granted prior to 2002 have been rendered. At its March 2004 meeting, the Emerging Issues Task Force ("EITF") reached a consensus on EITF Issue No. 03-1, "Meaning of Other-than-Temporary Impairment and Its Application to Certain Investments" ("EITF 03-1"), that prescribes guidance to be used to determine when an investment in debt and equity securities is considered impaired, whether the impairment is other than temporary and the measurement of an impaired loss. The guidance also includes accounting considerations subsequent to the recognition of an other-than-temporary impairment. The effective date for the impairment measurement and recognition guidance of EITF 03-1 has been delayed until the issuance of an FASB Staff Position expected to provide additional implementation guidance. In compliance with its current policies in reference to impairment of investments, the Corporation did take a write-down totaling $628,000 in the current year as a result of the impairment of certain investments as described in Note 2. In December 2003, the FASB issued a revised interpretation, FIN 46(R), "Consolidation of Variable Interest Entities", the provisions of which were applicable to certain variable interest entities by March 31, 2004. FIN 46(R) clarifies the application of Accounting Research Bulletin 51, "Consolidated Financial Statements", to certain entities in which voting rights are not effective in identifying the investor with the controlling financial interest. An entity is subject to consolidation under FIN 46(R) if the investors do not have sufficient equity at risk for the entity to finance its activities without additional subordinated financial support, are unable to direct the entity's activities or are not exposed to the entity's losses or entitled to its residual returns ("variable interest entities"). Variable interest entities within the scope of FIN 46(R) will be required to be consolidated by their primary beneficiary. The primary beneficiary of a variable interest entity is determined to be the party that absorbs a majority of the entity's expected losses, receives a majority of its expected returns, or both. 19 MANAGEMENT'S DISCUSSION AND ANALYSIS - FINANCIAL RESULTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES RECENT ACCOUNTING PRONOUNCEMENTS (CONTINUED) The Corporation adopted the provisions under the revised interpretation in the first quarter of 2004. Pursuant to the provisions of FIN 46(R), the Corporation deconsolidated Westbank Capital Trust 1 at the end of the first quarter, which resulted in eliminating the mandatorily redeemable preferred stock of $17 million previously reported and recognizing $17.5 million as a payable to Westbank Capital Trust 1. Previously reported amounts as of December 31, 2004 have been restated to conform to this presentation. There was no change in total outstanding debt. Amounts due to Westbank Capital Trust I were subsequently repaid, as described in Note 7. The banking regulatory agencies have not issued any guidance that would change the regulatory capital treatment for the trust preferred securities based on the adoption of FIN 46(R). However, as additional interpretations from the banking regulators become available, management will reevaluate its potential impact on its Tier I capital calculation under such interpretations. Similarly, Westbank Capital Trusts II and III are accounted for as unconsolidated subsidiaries. In March 2004, the Securities and Exchange Commission staff released Staff Accounting Bulletin No. 105, "Application of Accounting Principles to Loan Commitments" ("SAB 105"). SAB 105 requires that a lender not consider the expected future cash flows related to loan servicing or include internally developed intangible assets, such as expected customer-related intangible assets, in determining the fair value of loan commitments accounted for as derivatives. SAB 105 was effective for commitments entered into after March 31, 2004. The requirements of SAB 105 apply to the Corporation's mortgage loan interest rate lock commitments to the extent it originates loans held for sale. The adoption of SAB 105 as of April 1, 2004 did not have a material effect on the Corporation's financial condition or results of operations. 20 CONSOLIDATED BALANCE SHEETS WESTBANK CORPORATION AND SUBSIDIARIES December 31, (Dollars in Thousands, Except per Share Amounts) 2004 2003 =============================================================================== ASSETS Cash and due from banks: Non-interest bearing $ 12,451 $ 14,599 Interest bearing 34 40 - ------------------------------------------------------------------------------- 12,485 14,639 Federal funds sold 669 39 - ------------------------------------------------------------------------------- Total cash and cash equivalents 13,154 14,678 - ------------------------------------------------------------------------------- Securities: Investment securities available for sale, at fair value 155,405 236,234 Investment securities held to maturity, at amortized cost (fair value of $112,158 in 2004 and $262 in 2003) 112,424 250 - ------------------------------------------------------------------------------- Total securities 267,829 236,484 - ------------------------------------------------------------------------------- Investment in Federal Home Loan Bank stock 6,450 5,578 Loans, net of allowance for loan losses of $4,356 in 2004 and $4,428 in 2003 435,013 436,339 Property and equipment, net 6,885 6,749 Other real estate owned held for sale, net 630 Accrued interest receivable 3,655 3,180 Goodwill 8,837 8,837 Bank-owned life insurance 9,204 9,205 Investment in unconsolidated investee 526 526 Net deferred tax asset 1,477 700 Other assets 2,781 3,166 - ------------------------------------------------------------------------------- Total assets $ 756,441 $ 725,442 =============================================================================== LIABILITIES AND STOCKHOLDERS' EQUITY Deposits: Non-interest-bearing $ 84,758 $ 76,871 Interest-bearing 505,274 460,439 - ------------------------------------------------------------------------------- Total Deposits 590,032 537,310 Borrowed funds 97,354 122,204 Interest payable on deposits and borrowings 550 575 Other liabilities 3,517 2,552 Payable to Westbank Capital Trust I 17,526 Payable to Westbank Capital Trust II 8,763 Payable to Westbank Capital Trust III 8,763 - ------------------------------------------------------------------------------- Total liabilities 708,979 680,167 - ------------------------------------------------------------------------------- Commitments and contingent liabilities - ------------------------------------------------------------------------------- Stockholders' equity: Preferred stock, par value $5 per share, authorized 100,000 shares; none issued Common stock, par value $2 per share, authorized 9,000,000 shares; issued 4,746,397 shares in 2004 and 4,523,480 shares in 2003 9,493 9,047 Unearned compensation - restricted stock award (1,652) Additional paid-in capital 20,377 14,524 Retained earnings 19,958 22,724 Treasury stock at cost (28,818 shares in 2004 and 114,232 shares in 2003) (606) (1,692) Accumulated other comprehensive income (loss): Unrealized gain (loss) on securities available for sale, net of income tax (108) 672 - ------------------------------------------------------------------------------- Total stockholders' equity 47,462 45,275 - ------------------------------------------------------------------------------- Total liabilities and stockholders' equity $ 756,441 $ 725,442 =============================================================================== See notes to consolidated financial statements. 21 CONSOLIDATED STATEMENTS OF INCOME WESTBANK CORPORATION AND SUBSIDIARIES Years ended December 31, (Dollars in Thousands, Except Per-Share Amounts) 2004 2003 2002 ========================================================================================================= Interest and dividend income: Interest and fees on loans $ 24,679 $ 28,529 $ 31,905 Interest and dividend income from securities 12,029 7,154 8,348 Interest from interest-bearing cash equivalents and federal funds sold 101 169 323 - --------------------------------------------------------------------------------------------------------- Total interest and dividend income 36,809 35,852 40,576 - --------------------------------------------------------------------------------------------------------- Interest expense: Interest on deposits 10,565 10,767 14,177 Interest on borrowed funds 3,709 3,318 3,878 - --------------------------------------------------------------------------------------------------------- Total interest expense 14,274 14,085 18,055 - --------------------------------------------------------------------------------------------------------- Net interest income 22,535 21,767 22,521 Provision for (recovery of) loan losses 225 (354) 1,333 - --------------------------------------------------------------------------------------------------------- Net interest income after provision for (recovery of) loan losses 22,310 22,121 21,188 - --------------------------------------------------------------------------------------------------------- Non-interest income: Trust 649 641 652 Service charges on deposits 1,012 1,137 1,186 Loan servicing 31 12 154 Write-down of securities other than temporarily impaired (628) Gain (loss) on sale of securities available for sale 507 1,138 (218) Gain on sale of other real estate owned 45 Gain on sale of loans 478 333 118 Other 1,392 1,275 2,153 - --------------------------------------------------------------------------------------------------------- Total non-interest income 3,441 4,536 4,090 - --------------------------------------------------------------------------------------------------------- Non-interest expense: Salaries and benefits 10,393 9,741 9,084 Depreciation and amortization 724 734 789 Data processing 1,762 1,771 1,625 Marketing 573 628 388 Supplies 339 312 353 Occupancy 1,192 1,221 1,128 Other real estate owned 199 13 26 Other 3,967 3,019 3,019 - --------------------------------------------------------------------------------------------------------- Total non-interest expense 19,149 17,439 16,412 - --------------------------------------------------------------------------------------------------------- Income before income taxes 6,602 9,218 8,866 Income taxes 1,991 3,164 2,857 - --------------------------------------------------------------------------------------------------------- Net income $ 4,611 $ 6,054 $ 6,009 ========================================================================================================= Earnings per share: - Basic $ 1.00 $ 1.32 $ 1.30 - Diluted 0.95 1.26 1.27 ========================================================================================================= Weighted average shares outstanding: - Basic 4,606,094 4,597,930 4,626,909 - Diluted 4,863,741 4,798,656 4,735,460 ========================================================================================================= See notes to consolidated financial statements. 22 CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY WESTBANK CORPORATION AND SUBSIDIARIES Unearned Accumulated Common Stock Compensation Additional Other (Dollars in Thousands, Outstanding Par Restricted paid-in Retained Treasury Comprehensive Except Per-Share Amounts) Shares value Stock Award capital earnings Stock Income/(Loss) Total ================================================================================================================================= Balance, January 1, 2002 4,266,383 $ 8,632 $ 11,782 $ 17,787 $ (431) $ 1,246 $ 39,016 Net income 6,009 6,009 Cash dividends declared ($.44 per share) (1,849) (1,849) Shares reissued from treasury stock: Stock option plan 54,055 (243) 547 304 Dividend reinvestment and stock purchase plan 42,310 122 408 530 Changes in unrealized gain (loss) on securities available for sale 1,133 1,133 Repurchase of common stock (202,658) (2,615) (2,615) Income tax benefit for exercise of non-qualified stock options 84 84 5% Common stock dividend 207,690 415 2,752 (3,167) 0 - --------------------------------------------------------------------------------------------------------------------------------- Balance, December 31, 2002 4,367,780 9,047 14,497 18,780 (2,091) 2,379 42,612 Net income 6,054 6,054 Cash dividends declared ($.48 per share) (2,110) (2,110) Shares reissued from treasury stock: Stock option plan 54,850 (278) 744 466 Dividend reinvestment and stock purchase plan 42,305 105 559 664 Changes in unrealized gain (loss) on securities available for sale (1,707) (1,707) Repurchase of common stock (55,687) (904) (904) Income tax benefit for exercise of non-qualified stock options 105 105 Stock option compensation 95 95 - --------------------------------------------------------------------------------------------------------------------------------- Balance, December 31, 2003 4,409,248 9,047 14,524 22,724 (1,692) 672 45,275 Net income 4,611 4,611 Cash dividends declared ($.56 per share) (2,561) (2,561) Shares reissued from treasury stock: Stock option plan 92,847 (611) 1,369 758 Dividend reinvestment and stock purchase plan 34,076 126 561 687 Changes in unrealized gain (loss) on securities available for sale (780) (780) Repurchase of common stock (41,395) (842) (842) Income tax benefit for exercise of non-qualified stock options 182 182 Stock option compensation 11 11 Issuance of restricted stock award (1,785) 1,785 Change in unearned compensation 133 133 5% common stock dividend 222,803 446 4,360 (4,816) (2) (12) - --------------------------------------------------------------------------------------------------------------------------------- Balance December 31, 2004 4,717,579 $ 9,493 $(1,652) $ 20,377 $ 19,958 $ (606) $ (108) $ 47,462 ================================================================================================================================= See notes to consolidated financial statements. CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME Years ended December 31, (Dollars in Thousands) 2004 2003 2002 ================================================================================================= Net income $ 4,611 $ 6,054 $ 6,009 - ------------------------------------------------------------------------------------------------- Unrealized gain (loss) on securities available for sale, net of income taxes (benefit) of $(479) in 2004, $(495) in 2003 and $509 in 2002 (858) (960) 989 Less: reclassification adjustment for (gains)/losses included in net income, net of income taxes (benefit) of $(43) in 2004, $391 in 2003 and $(74) in 2002 78 (747) 144 - ------------------------------------------------------------------------------------------------- Other comprehensive income (loss) (780) (1,707) 1,133 - ------------------------------------------------------------------------------------------------- Comprehensive income $ 3,831 $ 4,347 $ 7,142 ================================================================================================= See notes to consolidated financial statements. 23 CONSOLIDATED STATEMENTS OF CASH FLOWS Westbank Corporation and Subsidiaries Years ended December 31, (Dollars in Thousands) 2004 2003 2002 ========================================================================================================= Operating activities: Net income $ 4,611 $ 6,054 $ 6,009 Adjustments to reconcile net income to net cash provided by operating activities: Provision for (recovery of) loan losses 225 (354) 1,333 Write-down of other real estate owned held for sale 76 11 Depreciation and amortization 724 734 789 Accretion of investment discounts (117) (94) (20) Loan originations - held-for-sale (6,630) (827) Proceeds from sale of held-for-sale loans 6,707 838 Realized (gain) loss on sale of securities (507) (1,138) 218 Write-down of securities other than temporarily impaired 628 Realized gain on sale of other real estate owned (45) Realized gain on sale of loans (478) (333) (118) Realized gain on sale of property and equipment (4) Excess bank owned life insurance proceeds over book value (215) Deferred income taxes prepaid (341) (1,719) (623) Exercise of non-qualified stock options 182 200 Stock compensation 144 Change in assets and liabilities (Increase) Decrease in accrued interest receivable (475) (143) 248 (Increase) Decrease in Bank-owned life insurance (322) (370) 193 (Increase) Decrease in other assets 455 (2,001) (320) Increase (Decrease) in accrued interest payable (25) (90) 6 Increase (Decrease) in other liabilities 965 (176) 338 - --------------------------------------------------------------------------------------------------------- Net cash provided by operating activities 5,603 581 8,019 ========================================================================================================= Investing activities: Securities: Held to maturity: Purchases (127,205) Proceeds from maturities and principal payments 15,068 186 321 Available for sale: Purchases (82,607) (217,627) (62,503) Proceeds from sales 42,220 50,885 21,260 Proceeds from maturities and principal payments 119,957 83,141 75,833 Purchases of Federal Home Loan Bank stock (872) (1,319) Purchases of property and equipment, net (860) (897) (859) Proceeds from sale of property and equipment 4 Proceeds from bank owned life insurance 538 Net increase in loans (16,366) (24,666) (59,662) Proceeds from loan sales 17,094 38,509 Proceeds from sale of other real estate owned 312 - --------------------------------------------------------------------------------------------------------- Net cash used in investing activities (33,029) (71,788) (25,298) ========================================================================================================= Financing activities: Net increase (decrease) in deposits 52,722 (25,293) 51,898 Net increase (decrease) in short-term borrowings (9,517) 31,645 (10,113) Proceeds from long-term borrowings 12,500 50,000 17,500 Repayment of long-term borrowings (27,833) (15,833) (8,661) Proceeds from exercise of stock options and stock purchase plan 1,445 1,130 834 Proceeds from issuance of mandatorily redeemable preferred stock 17,526 Proceeds used to redeem mandatorily redeemable preferred stock (17,526) Treasury stock repurchases (854) (904) (2,531) Dividends paid (2,561) (2,110) (1,849) - --------------------------------------------------------------------------------------------------------- Net cash provided by financing activities 25,902 38,635 47,078 ========================================================================================================= (Decrease) Increase in cash and cash equivalents (1,524) (32,572) 29,799 Cash and cash equivalents at beginning of year 14,678 47,250 17,451 - --------------------------------------------------------------------------------------------------------- Cash and cash equivalents at end of year $ 13,154 $ 14,678 $ 47,250 ========================================================================================================= Cash paid during the year: Interest on deposits and other borrowings $ 14,299 $ 13,995 $ 18,049 Income taxes - net of refunds 1,803 5,882 4,170 Supplemental disclosure of cash flow information: Securitization of loans into mortgage-backed securities 26,079 23,495 Transfers of loans to other real estate owned 574 74 Unrealized (loss) gain on securities available for sale, net of taxes (780) (1,707) 1,133 See notes to consolidated financial statements. 24 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS WESTBANK CORPORATION AND SUBSIDIARIES 1 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES The accounting and reporting policies of Westbank Corporation (the "Corporation") and its subsidiaries are in conformity with accounting principles generally accepted in the United States of America and general practices within the banking industry. The following is a description of the more significant policies. NATURE OF BUSINESS As of December 31, 2004, the Corporation, a bank holding company, provides financial services through its wholly-owned subsidiary, Westbank, a commercial bank and trust company (the "Bank") with eighteen (18) offices located in Massachusetts and Connecticut. A full range of retail banking services is furnished to individuals, businesses and non-profit organizations. The Corporation's primary source of revenue is derived from providing loans to customers, predominantly located in western and central Massachusetts and northeastern Connecticut. The Corporation's banking, real estate activity and trust services are competitive with other financial institutions. The Bank's primary competition includes local, regional and super-regional commercial banks, mutual savings banks, savings and loan associations, credit unions, consumer finance companies, loan offices, money market funds and other financing organizations. Additionally, competition for trust services from major commercial banks is high, with efforts continuing by those banks to solicit new business. Insurance companies, mutual savings banks, investment counseling firms, and other business firms and individuals also offer active competition for such business. The competitive landscape is also likely to become even more crowded with mergers, acquisitions, expansions and new market entries planned in 2005. BASIS OF PRESENTATION The consolidated financial statements include the accounts of the Corporation and its wholly-owned subsidiary, Westbank, and its subsidiaries, Park West Securities Corporation, Park West Real Estate Investment Trust, Inc., and PWB&T Inc. All material intercompany balances and transactions have been eliminated in consolidation. Certain amounts in the 2003 and 2002 financial statements have been reclassified to conform to the 2004 presentation. USE OF ESTIMATES The preparation of the financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and affect the reported amounts of income and expenses for each year. Material estimates that are particularly susceptible to significant change relate to the determination of the allowance for loan losses, valuation of securities and impairment of goodwill and investment securities. In addition, various regulatory agencies, as an integral part of the examination process, periodically review the Corporation's allowance for losses on loans, the valuation of securities and other real estate owned. Such agencies may require the Corporation to recognize additions to the allowance or other valuation adjustments based on their judgments about information available to them at the time of their examination. 25 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES CASH AND CASH EQUIVALENTS The Corporation classifies cash and due from banks and federal funds sold on an overnight basis to be cash and cash equivalents. At December 31, 2004, the Corporation had $650,000 on deposit with the Federal Reserve Bank and other financial institutions pursuant to compensatory balance arrangements or other requirements. SECURITIES Securities that management has the positive intent and ability to hold until maturity are stated at cost, adjusted for amortization of premiums and accretion of discounts. Those securities that have been identified as assets for which there is not a positive intent to hold to maturity, including all marketable equity securities, are classified as available for sale with unrealized gains (losses), net of income taxes, reported as a separate component of stockholders' equity. The Corporation determines if securities will be classified as held to maturity or available for sale at the time of purchase. In addition, any mortgage-backed securities securitized from the Corporation's own inventory of residential real estate loans are also considered available for sale. Gains and losses on sales of securities are recognized in non-interest income at the time of sale on a specific identification basis. The Corporation does not engage in trading activities. Management evaluates securities for other-than-temporary impairment at least on a quarterly basis and more frequently when economic or market conditions warrant such evaluation. Consideration is given to (1) the length of time and the extent to which the fair value has been less than cost, (2) the financial condition and near-term prospects of the issuer, and (3) the intent and ability of the Corporation to retain its investment in the issuer for a period of time sufficient to allow for any anticipated recovery in fair value. Securities that have experienced an other-than-temporary decline in value are written down to estimated fair value, establishing a new cost basis with the amount of the write-down expensed as a realized loss. LOANS Interest income on loans is recorded on an accrual basis. Loan origination fees, net of certain direct loan origination costs, are deferred and recognized as income over the life of the related loan as an adjustment to the loan's yield. Non-accrual loans are loans on which the accrual of interest is ceased when the collection of principal or interest payments is determined to be doubtful by management. It is the general policy of the Corporation to discontinue the accrual of interest when principal or interest payments are delinquent 90 days, unless the loan principal and interest are determined by management to be fully collectible and are in the process of collection. Any unpaid amounts previously accrued on these loans are reversed from income. Interest received on a loan in non-accrual status is applied to reduce principal or, if management determines that the principal is collectible, applied to interest on a cash basis. A loan is returned to accrual status after the borrower has brought the loan current and has demonstrated compliance with the loan terms for a sufficient period, and management's doubts concerning collectibility have been removed. The Corporation measures impairment of loans in accordance with Statement of Financial Accounting Standards ("SFAS") No. 114, "Accounting by Creditors for Impairment of a Loan" as amended by SFAS No. 118, "Accounting by Creditors for Impairment of a Loan - Income Recognition and Disclosures" (collectively "SFAS No. 114"). A loan is recognized as impaired when it is probable that either principal or interest is not collectible in accordance with the terms of the loan agreement. Measurement of impairment for commercial loans is generally based on the present value of expected future cash flows discounted at the loan's effective interest rate. Commercial real estate loans are generally measured based on the fair value of the underlying collateral. If the estimated fair value of the impaired loan is less than the related recorded amount, a specific valuation allowance is established or a write-down is charged against the allowance for loan losses. Smaller balance homogenous loans, including residential real estate and consumer loans, are excluded from the provisions of SFAS No. 114. Income on impaired loans is recognized based on the payment history of each loan. The approach the Corporation uses in determining the adequacy of the allowance for loan losses is based on the SFAS No. 114 analysis and a formula-based reserve that incorporates the Corporation's loan loss history, among other factors. For the SFAS No. 114 analysis, on a quarterly basis the Corporation performs an internal review of the loan portfolio and identifies required reserve allocations targeted to recognized problem loans that, in the opinion of management, have potential loss exposure or uncertainties relative to the depth of the collateral on these same loans. In addition, the Corporation maintains a formula-based reserve that is computed from the overall mix of the remainder of the loan portfolio and the loss history of each loan category. The formula-based reserve methodology is based on a range of estimated loss percentages based on loan type. The amount of the recorded reserve within the formula range is based on management's evaluation of relevant qualitative factors (e.g. local area economic statistics) and the percentage of loan loss reserves to aggregate loans. Loan losses are charged against the allowance for loan losses when management believes the collectibility of the principal is unlikely. The formula reserve allocation is calculated by applying loss factors to outstanding loans by loan category. Loss factors are based on various factors, including historical loss experience. The reserve allocation also incorporates general business and economic conditions, credit quality trends, loan concentrations, industry conditions within portfolio segments and overall delinquency levels. 26 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES PROPERTY AND EQUIPMENT Property and equipment are stated at cost less accumulated depreciation and amortization. Depreciation is computed using the straight-line method. Amortization of leasehold improvements is charged over the terms of the respective leases, including option periods, or the estimated lives of the improvements, whichever is shorter. Gains and losses are recognized upon disposal of assets. The cost of maintenance and repairs is charged to income as incurred, whereas significant repairs are capitalized. OTHER REAL ESTATE OWNED HELD FOR SALE Other real estate owned ("OREO") includes properties the Corporation has acquired through foreclosure and are held for sale. OREO is recorded at the lower of cost or fair value at the date of acquisition, less estimated selling costs. At the time of foreclosure, the excess, if any, of the loan amount over the fair value of the asset acquired is charged off against the allowance for loan losses. Operating expenses to administer OREO properties are charged directly to operating expenses. Valuation allowances are established subsequent to acquisition, as necessary, based upon management's continuing assessment of the fair values of the properties. Loans granted in conjunction with sales of OREO are required to comply with the Corporation's standard underwriting criteria, including receipt of an adequate down payment. LOAN SALES AND SERVICING RIGHTS The Corporation periodically sells loans in the secondary market and retains the related servicing rights. Mortgage servicing rights are recognized as an asset when loans are sold with servicing retained, by allocating the cost of an originated mortgage loan between the loan and the servicing right based on relative estimated fair values. The value allocated to servicing rights is capitalized as a separate asset and is amortized over the estimated net servicing income period. Capitalized mortgage servicing rights are evaluated for impairment by comparing the asset's unamortized cost to its current estimated fair value. Fair values are estimated using a discounted cash flow approach, which considers future servicing income and costs, current market interest rates, and anticipated prepayment and default rates. In making impairment evaluations, mortgage servicing rights are stratified based on one or more of the predominant risk characteristics of the underlying loans. The Corporation has stratified its servicing portfolio for this purpose between fixed and adjustable rate loans. Impairment losses, if any, are recognized through a valuation allowance for each impaired stratum. Adjustments to the valuation allowance are charged or credited to income. At December 31, 2004 and 2003, the mortgage servicing asset totaled $755,000 and $849,000 respectively, for which there was no valuation allowance. TRANSFERS AND SERVICING OF FINANCIAL ASSETS The Corporation follows the provision of SFAS No. 140, "Accounting for Transfers and Servicing of Financial Assets and Extinguishment of Liabilities" ("SFAS No. 140"), which provides for a financial-components approach that recognizes the financial and servicing assets it controls and the liabilities it has occurred, derecognizes assets when control has been surrendered and derecognizes liabilities when extinguished. INCOME TAXES The Corporation uses the asset and liability method of accounting for income taxes. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax basis. A valuation allowance is provided on deferred tax assets when it is more likely than not that some portion of the assets will not be realized. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. PENSION PLAN The Corporation has a defined contribution pension and a 401K plan covering substantially all employees. The Corporation's policy is to fund accrued pension cost. In addition, the Corporation has a supplemental retirement plan for certain executive officers and a directors' retirement plan that is accounted for in accordance with SFAS No. 87, "Employers' Accounting for Pensions." 27 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES STOCK DIVIDEND On April 12, 2004, the Corporation announced a five percent (5%) stock dividend, payable to shareholders of record May 12, 2004. As a result of the stock dividend, all earnings-per-share data have been adjusted retroactively for the three-year period (2004-2002) presented in accordance with SFAS No. 128, "Earnings per Share." Shares outstanding for the periods presented also have been restated to reflect the May 18, 2004 stock dividend distribution. STOCK-BASED COMPENSATION Prior to January 1, 2003, the Corporation accounted for stock-based compensation under the intrinsic value method consistent with the provisions of Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees", and related Interpretations, as permitted by SFAS No. 123, "Accounting for Stock-Based Compensation" ("SFAS No. 123"). Effective January 1, 2003, the Corporation adopted the fair value recognition provisions of SFAS No. 123 prospectively for all employee awards granted, modified or settled after January 1, 2003, as permitted by SFAS No. 148, "Accounting for Stock-Based Compensation - - Transition and Disclosure." In accordance with these Statements, the Corporation began expensing the cost of the stock-based employee compensation for all new employee awards granted. The following table shows net income and earnings per share as if the fair value method had been applied for all outstanding and unvested awards in each period. (Dollars in Thousands, Except Per-Share Amounts) 2004 2003 2002 ========================================================================================================================== Net income: Reported net income $ 4,611 $ 6,054 $ 6,009 Add: Stock-based employee compensation expense included in reported net income, net of related tax effects 95 63 Deduct: Total stock-based employee compensation expense determined under fair value based method for all awards net of related taxes effects (1) 95 63 875 - -------------------------------------------------------------------------------------------------------------------------- Pro forma net income $ 4,611 $ 6,054 $ 5,134 ========================================================================================================================== Earnings per share: Basic - as reported $1.00 $1.32 $1.30 ========================================================================================================================== Basic - pro forma $1.00 $1.32 $1.11 ========================================================================================================================== Diluted - as reported $0.95 $1.26 $1.27 ========================================================================================================================== Diluted - pro forma $0.95 $1.26 $1.08 ========================================================================================================================== (1) All previously awarded grants were fully vested prior to January 2, 2003. 28 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES EARNINGS PER SHARE Basic earnings per share is the result of dividing earnings available to common stockholders by the weighted average number of common shares outstanding during the year. Diluted earnings per share gives effect to all potentially dilutive common shares that were outstanding during the year. Options to purchase 8,400 shares of common stock issued in February 2004 were not included in the computation of diluted earnings per share because the options' exercise price was greater than the average market price of the common shares. These options expire in 2014. There were no antidilutive common stock equivalents excluded from the weighted average number of common shares outstanding in 2003. For 2002, options to purchase 125,500 shares of common stock issued in 1998 were not included in the computation of diluted earnings per share because the option exercise price was greater than the average price of the common shares. GOODWILL Effective January 1, 2002, the Corporation adopted SFAS No. 142, "Goodwill and Other Intangible Assets" ("SFAS No. 142"), and, effective September 30, 2002, the Corporation adopted SFAS No. 147, "Acquisition of Certain Financial Institutions" ("SFAS No. 147"). In accordance with these Statements, the Corporation ceased amortization of goodwill and performed a transitional goodwill impairment test. As a result of the transitional impairment test, management has determined that no impairment existed as of January 1, 2002, the date of adoption of SFAS No. 142. The Corporation performed annual impairment tests as of December 31, 2004, 2003 and 2002, and determined that no impairment existed as of the valuation date, as the fair value of the Corporation's net assets exceeded the carrying value. If, for any future period, the Corporation determines that there has been an impairment in the carrying value of goodwill, the Corporation will record a charge to earnings, which could have a material effect on net income. TRUST DEPARTMENT Assets held by the Corporation for customers in a fiduciary or agency capacity are not included in the consolidated financial statements, as such items are not assets of the Corporation. Such assets totaled approximately $165,501,000 and $172,881,000 at December 31, 2004 and 2003, respectively. Trust income is recognized on a cash basis. The amounts recognized under this method are not materially different from amounts that would be recognized on the accrual basis. RECENT ACCOUNTING PRONOUNCEMENTS On January 1, 2003, the Corporation adopted Financial Accounting Standards Board ("FASB") Interpretation 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others" ("FIN 45"). FIN 45 requires a guarantor entity, at the inception of a guarantee covered by the measurement provisions of the Interpretation, to record a liability for the fair value of the obligation undertaken in issuing the guarantee. The Corporation has financial and performance letters of credit. Financial letters of credit require the Corporation to make payment if the customer's financial condition deteriorates, as defined in the agreements. Performance letters of credit require the Corporation to make payments if the customer fails to perform certain non-financial contractual obligations. The Corporation previously did not record a liability when guaranteeing obligations, unless it became probable that the Corporation would have to perform under the guarantee. FIN 45 applies prospectively to guarantees the Corporation issues or modifies subsequent to December 31, 2002. The Corporation defines the initial fair value of the letters of credit as the fee received from the customer. The fees collected as of December 31, 2004 were immaterial. The maximum potential undiscounted amount of future payments of letters of credit under FIN 45 as of December 31, 2004 are approximately $462,000, of which $10,000 expired on January 9, 2005, $450,000 will expire on September 17, 2005 and $2,000 will expire on September 28, 2005. Amounts due under these letters of credit would be reduced by any proceeds that the Corporation would be able to obtain in liquidating the collateral for the loans, which varies depending on the customer. The Corporation has not recorded any contingent liabilities related to these letters of credit. 29 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES RECENT ACCOUNTING PRONOUNCEMENTS (CONTINUED) On December 16, 2004, the FASB issued SFAS No. 123 (Revised 2004), "Share-Based Payment", ("SFAS No. 123(R)"), which is an Amendment of FASB Statements Nos. 123 and 95. SFAS No. 123(R) will be effective as of July 1, 2005. The fair-value-based method of expense recognition in SFAS No. 123(R) is similar to the fair-value-based method described in SFAS No. 123 in most respects. Management is currently evaluating the effect of the adoption of SFAS No. 123(R) but does not expect its adoption to have a material effect on the Corporation's financial condition or results of operations because the service periods for all options granted prior to 2002 have been rendered. At its March 2004 meeting, the Emerging Issues Task Force ("EITF") reached a consensus on EITF Issue No. 03-1, "Meaning of Other-than-Temporary Impairment and Its Application to Certain Investments" ("EITF 03-1"), that prescribes guidance to be used to determine when an investment in debt and equity securities is considered impaired, whether the impairment is other than temporary and the measurement of an impairment loss. The guidance also includes accounting considerations subsequent to the recognition of an other-than-temporary impairment. The effective date for the impairment measurement and recognition guidance of EITF 03-1 has been delayed until the issuance of an FASB Staff Position expected to provide additional implementation guidance. In compliance with its current policies in reference to impairment of investments, the Corporation did take a write-down in the current year as a result of the impairment of certain investments as described in Note 2. In December 2003, the FASB issued a revised interpretation, FIN 46(R), "Consolidation of Variable Interest Entities", the provisions of which were applicable to certain variable interest entities as of March 31, 2004. FIN 46(R) clarifies the application of Accounting Research Bulletin 51, "Consolidated Financial Statements", to certain entities in which voting rights are not effective in identifying the investor with the controlling financial interest. An entity is subject to consolidation under FIN 46(R) if the investors do not have sufficient equity at risk for the entity to finance its activities without additional subordinated financial support, are unable to direct the entity's activities or are not exposed to the entity's losses or entitled to its residual returns ("variable interest entities"). Variable interest entities within the scope of FIN 46(R) will be required to be consolidated by their primary beneficiary. The primary beneficiary of a variable interest entity is determined to be the party that absorbs a majority of the entity's expected losses, receives a majority of its expected returns, or both. The Corporation adopted the provisions of FIN 46(R) under the revised interpretation in the first quarter of 2004. Pursuant to the provisions of FIN 46(R), the Corporation deconsolidated Westbank Capital Trust 1 at the end of the first quarter, which resulted in eliminating the mandatorily redeemable preferred stock of $17 million previously reported and recognizing $17.5 million as a payable to Westbank Capital Trust 1. Previously reported amounts as of December 31, 2003 have been restated to conform to this presentation. Amounts due to Westbank Capital Trust I were subsequently refinanced, as described in Note 7. The banking regulatory agencies have not issued any guidance that would change the regulatory capital treatment for trust preferred securities, which continue to be treated as Tier 1 capital. However, as additional interpretations from the banking regulators become available, management will reevaluate its potential impact on its Tier I capital calculation under such interpretations. Similarly, Westbank Capital Trusts II and III are accounted for as unconsolidated subsidiaries. In March 2004, the Securities and Exchange Commission released Staff Accounting Bulletin No. 105, "Application of Accounting Principles to Loan Commitments" ("SAB 105"). SAB 105 requires that a lender not consider the expected future cash flows related to loan servicing or include internally developed intangible assets, such as expected customer-related intangible assets, in determining the fair value of loan commitments accounted for as derivatives. SAB 105 is effective for commitments entered into after March 31, 2004. The requirements of SAB 105 apply to the Corporation's mortgage loan interest rate locked commitments to the extent it originates loans held for sale. The adoption of SAB 105 as of April 1, 2004 did not have a material effect on the Corporation's financial condition or results of operations. 30 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES 2 - SECURITIES Investment securities held to maturity at December 31 are as follows: 2004 Gross Gross Net Amortized unrealized unrealized Fair unrealized (Dollars in Thousands) cost gains losses value loss ================================================================================================================================= Federal agency obligations $ 69,400 $ 119 $ 164 $ 69,355 $ (45) Mortgage-backed securities 43,024 135 356 42,803 (221) - --------------------------------------------------------------------------------------------------------------------------------- $ 112,424 $ 254 $ 520 $ 112,158 $ (266) ================================================================================================================================= 2003 Gross Gross Net Amortized unrealized unrealized Fair unrealized (Dollars in Thousands) cost gains losses value gain ================================================================================================================================= Mortgage-backed securities $ 250 $ 12 $ 262 $ 12 ================================================================================================================================= During 2004, 2003 and 2002, there were no sales of investment securities classified as held to maturity. Investment securities available for sale at December 31 are as follows: 2004 Gross Gross Net Amortized unrealized unrealized Fair unrealized (Dollars in Thousands) cost gains losses value gain (loss) ================================================================================================================================= Federal agency obligations $ 114,113 $ 181 $ 68 $ 114,226 $ 113 Mortgage-backed securities 37,579 48 432 37,195 (384) Municipal bonds 1,556 64 1,620 64 Equity securities 2,324 47 7 2,364 40 - --------------------------------------------------------------------------------------------------------------------------------- $ 155,572 $ 340 $ 507 $ 155,405 $ (167) ================================================================================================================================= 2003 Gross Gross Net Amortized unrealized unrealized Fair unrealized (Dollars in Thousands) cost gains losses value gain (loss) ================================================================================================================================= U.S. government obligations $ 7,611 $ 7,611 Federal agency obligations 182,383 $ 896 $ 127 183,152 $ 769 Mortgage-backed securities 40,455 663 217 40,901 446 Municipal bonds 1,559 79 1,638 79 Equity securities 3,176 80 324 2,932 (244) - --------------------------------------------------------------------------------------------------------------------------------- $ 235,184 $ 1,718 $ 668 $ 236,234 $ 1,050 ================================================================================================================================= The Corporation recorded gross gains (losses) for 2004, 2003 and 2002 on securities available for sale totaling $595,000 and $(88,000), $1,233,000 and ($95,000), and $58,000 and ($276,000) respectively. 31 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES The amortized cost and fair value of debt securities by contractual maturity at December 31, 2004 are as follows (actual maturities may differ from contractual maturities because certain issuers have the right to call or prepay obligations): Amortized Fair (Dollars in Thousands) cost value ========================================================================================================================== Held to Maturity: Within 1 year Over 1 year to 5 years $ 4,998 $ 5,011 Over 5 years to 10 years 64,402 64,344 Over 10 years - -------------------------------------------------------------------------------------------------------------------------- 69,400 69,355 Mortgage-backed securities 43,024 42,803 - -------------------------------------------------------------------------------------------------------------------------- Total debt securities $ 112,424 $ 112,158 ========================================================================================================================== Amortized Fair (Dollars in Thousands) cost value ========================================================================================================================== Available for sale: Within 1 year $ 268 $ 268 Over 1 year to 5 years 27,566 27,626 Over 5 years to 10 years 87,500 87,609 Over 10 years 335 343 - -------------------------------------------------------------------------------------------------------------------------- 115,669 115,846 Mortgage-backed securities 37,579 37,195 - -------------------------------------------------------------------------------------------------------------------------- Total debt securities $ 153,248 $ 153,041 ========================================================================================================================== At December 31, 2004, securities with a carrying amount and fair value of $40,341,000 and $40,658,000, respectively, were pledged to secure public deposits, repurchase agreements and for other purposes as required by law. Information pertaining to securities with gross unrealized losses at December 31, 2004, aggregated by investment category and length of time that individual securities have been in a continuous loss position, follows. Less than Twelve (12) Months Over Twelve (12) Months ---------------------------- ----------------------- Gross Gross Unrealized Fair Unrealized Fair (Dollars in Thousands) Losses Value Losses Value ============================================================================================================= Held to maturity U.S. government and federal agency $ 164 $ 29,834 Mortgage-backed 356 25,487 - ------------------------------------------------------------------------------------------------------------- Total securities held to maturity $ 520 $ 55,321 ============================================================================================================= Securities available for sale Debt securities U.S. government and federal agency $ 68 $ 28,432 Mortgage-backed 401 31,636 $ 31 $ 1,707 - ------------------------------------------------------------------------------------------------------------- Total debt securities 469 60,068 31 1,707 Marketable equity securities 7 493 - ------------------------------------------------------------------------------------------------------------- Total securities available for sale $ 476 $ 60,561 $ 31 $ 1,707 ============================================================================================================= 32 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES Information pertaining to securities with gross unrealized losses at December 31, 2003, aggregated by investment category and length of time that individual securities have been in a continuous loss position, follows. Less than Twelve (12) Months Over Twelve (12) Months ---------------------------- ----------------------- Gross Gross Unrealized Fair Unrealized Fair (Dollars in Thousands) Losses Value Losses Value ============================================================================================================= Held to maturity U.S. government and federal agency Mortgage-backed $ 7 - ------------------------------------------------------------------------------------------------------------- Total securities held to maturity $ 0 $ 7 $ 0 $ 0 ============================================================================================================= Securities available for sale Debt securities U.S. government and federal agency $ (127) $ 32,679 Mortgage-backed (217) 16,397 - ------------------------------------------------------------------------------------------------------------- Total debt securities (344) 49,076 Marketable equity securities $ (324) $ 2,626 - ------------------------------------------------------------------------------------------------------------- Total securities available for sale $ (344) $ 49,076 $ (324) $ 2,626 ============================================================================================================= The Corporation's investment portfolio does include a high degree of concentration. However, the concentrations are limited to federal agency debt securities and mortgage-backed securities issued by government sponsored agencies. The Corporation's mortgage-backed securities are directly or indirectly insured or guaranteed by Freddie Mac, Ginnie Mae or Fannie Mae. Market risk from changes in interest rates also may have a significant impact on the market value of the Corporation's investment portfolio. The Corporation takes these factors into account when evaluating securities for other than temporary impairment. Management evaluates securities for other-than-temporary impairment at least on a quarterly basis and more frequently when economic or market conditions warrant such evaluation. Consideration is given to (1) the length of time and the extent to which the fair value has been less than cost, (2) the financial condition and near-term prospects of the issuer, and (3) the intent and ability of the Corporation to retain its investment in the issuer for a period of time sufficient to allow for any anticipated recovery in fair value. At December 31, 2004, 33 debt securities totaling $62.3 million have unrealized losses with depreciation of .86% from the Corporation's amortized cost basis. These unrealized losses relate principally to the increase in interest rates during 2004. In analyzing an issuer's financial condition, management considers whether the securities are issued by the federal government or its agencies, whether downgrades by bond rating agencies have occurred and industry analysts' reports. As the credit quality of the securities remains unchanged and management has the ability to hold debt securities until maturity or for the foreseeable future, no declines are deemed to be other than temporary. At December 31, 2004, the Corporation held eight (8) equity securities with a book value of $2,324,000 and an aggregate unrealized gain of $30,000. Management evaluated four (4) adjustable rate securities for other than temporary impairment and determined that the impairment was other than temporary and that the decline in fair value reflected changes in short-term interest rates and the length and timing of the adjustment feature. The securities were in an unrealized loss position for more than twelve (12) months. For the year ended December 31, 2004, management recognized impairment write-downs on these four (4) securities totaling $628,000. 33 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES 3 - LOANS, ALLOWANCE FOR LOAN LOSSES AND MORTGAGE SERVICING RIGHTS Loans consisted of the following at December 31: (Dollars in Thousands) 2004 2003 ====================================================================================================================== Commercial $ 65,849 $ 64,974 Real estate construction 11,009 7,045 Real estate 306,580 320,178 Consumer 42,562 40,847 Leases 12,384 7,024 Deferred loan origination costs - net 985 699 - ---------------------------------------------------------------------------------------------------------------------- 439,369 440,767 Allowance for loan losses (4,356) (4,428) - ---------------------------------------------------------------------------------------------------------------------- $ 435,013 $ 436,339 ====================================================================================================================== Changes in the allowance for loan losses are summarized as follows: (Dollars in Thousands) 2004 2003 2002 ====================================================================================================================== Balance, beginning of year $ 4,428 $ 5,111 $ 4,179 Provision for (recovery of) loan losses 225 (354) 1,333 Loans charged off (321) (448) (489) Recoveries 24 119 88 - ---------------------------------------------------------------------------------------------------------------------- Balance, end of year $ 4,356 $ 4,428 $ 5,111 ====================================================================================================================== The aggregate principal balance of non-accrual loans was $1,614,000 and $3,111,000 at December 31, 2004 and 2003 respectively. Contractual interest income that would have been accrued on such non-accrual loans was $36,000, $106,000 and $159,000 for 2004, 2003 and 2002 respectively. No income was recognized on non-accrual loans during this period. The Corporation did not sell any loans with recourse during 2004 or 2003. The remaining recourse exposure on prior sales was $213,000 at December 31, 2004. Management does not believe that the recourse obligations subject the Corporation to any material risk of loss in the future. No losses have been incurred as a result of these recourse obligations. The Corporation's loan portfolio is not concentrated within a single industry or a group of related industries; however, underlying collateral values are dependent upon market fluctuations in the western and central Massachusetts and northeastern Connecticut areas. Of the $306,580,000 in real estate loans at December 31, 2004, $193,947,000 is collateralized by 1-4 family dwellings. The majority of the collateral for these loans is located in the Corporation's market areas of western Massachusetts and northeastern Connecticut. Commercial real estate and real estate construction loans represented $123,642,000 in outstanding principal at December 31, 2004. These loans encompass a wider region, extending throughout Massachusetts and southern New England. Most are collateralized by commercial real estate. Commercial loans both collateralized and uncollateralized of $65,849,000 at December 31, 2004 represent loans made to businesses primarily in western Massachusetts and northeastern Connecticut. At December 31, 2003, real estate loans totaled $327,223,000, of which $216,670,000 was collateralized by 1-4 family dwellings, while commercial real estate and real estate construction loans totaled $110,553,000 at December 31, 2003. There were no loans held for sale at December 31, 2004 and 2003. 34 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES The value of loans pledged as collateral on borrowings at December 31, 2004 and 2003 was $116,219,000 and $116,845,000 respectively. The Corporation has had, and expects to have in the future, banking transactions in the ordinary course of business with its directors and officers. Such loans, in the opinion of management, do not include more than the normal risk of collectibility nor other unfavorable factors. The following summarizes the activity with respect to indebtedness, both direct and indirect, for directors, policy-making officers and major stockholders during the years ended December 31: (Dollars in Thousands) 2004 2003 ====================================================================================================================== Balance at beginning of year $ 9,598 $ 10,876 New loans granted 4,149 2,473 Repayments of principal and loans sold (2,930) (3,751) - ---------------------------------------------------------------------------------------------------------------------- Balance at end of year $ 10,817 $ 9,598 ====================================================================================================================== Included in the aggregate loans to insiders listed above is a loan relationship with the Eastern States Exposition, a not-for-profit company. The Corporation and Bank's President and Chief Executive Officer, Donald R. Chase, is the Chairman of the Board of this not-for-profit, and the Corporation and Bank's Director G. Wayne McCary is its President and Chief Executive Officer. As of December 31, 2004, the Eastern States Exposition had indebtedness from the Bank in the principal amount of $2,859,000. This loan is secured primarily by real estate and was granted under the same terms, including interest rates and collateral, as similar commercial real estate loans. The loan was made in the ordinary course of the Bank's business and does not involve more than the normal risk of collectability or present other unfavorable features. At December 31, 2004 and 2003, the recorded investment in impaired loans was $2,762,000 and $2,052,000 respectively, of which $-0- and $2,052,000, respectively, were in non-accrual status. For the years ended December 31, 2004, 2003 and 2002, the average recorded investment in impaired loans was $690,000, $767,000 and $632,000, respectively. As applicable, each impaired loan has a related allowance for loan losses determined in accordance with SFAS No. 114. The carrying amount of impaired loans for which there was an allowance for loan losses was $2,762,000 and $2,052,000 at December 31, 2004 and 2003. The total allowance for loan losses allocated to these impaired loans was $385,000 and $349,000 at December 31, 2004 and 2003. Interest income recognized during 2004, 2003 and 2002 on impaired loans was not significant. At December 31, 2004, the investment in impaired loans comprised real estate loans, for which the allowance for loan losses was determined based on the fair value of the underlying collateral. The Corporation had no commitments to lend additional funds to borrowers having loans that are on non-accrual status, impaired or restructured. The Corporation services loans for others that are not included in the consolidated balance sheets. The unpaid balances of these loans totaled $108,276,000, $130,852,000 and $113,686,000 at December 31, 2004, 2003 and 2002 respectively. The fair value of the servicing rights were $788,000, $849,000 and $571,000 respectively at December 31, 2004, 2004 and 2002. The fair value of servicing rights was determined using discount rates ranging from 9% to 10% and prepayment speeds ranging from 12.7% to 42.9%, depending upon the stratification of the specific right. The Corporation is required to carry mortgage servicing rights at the lower of amortized cost or fair value. At December 31, 2004, the amortized cost was lower than the estimated fair value. At December 31, 2003 and 2002, servicing rights were written down to fair value. (Dollars in Thousands) 2004 2003 2002 ====================================================================================================================== Mortgage servicing rights: Balance at beginning of year $ 849 $ 571 $ 457 Mortgage servicing rights capitalized 200 570 293 Mortgage servicing rights amortized (294) (207) (159) Provision for loss in fair value (85) (20) - ---------------------------------------------------------------------------------------------------------------------- Balance at end of year $ 755 $ 849 $ 571 ====================================================================================================================== Valuation allowances: Balance at beginning of year Additions $ 0 $ 85 $ 20 Reductions 0 (85) (20) - ---------------------------------------------------------------------------------------------------------------------- Balance at end of year $ 0 $ 0 $ 0 ====================================================================================================================== 35 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES 4 - PROPERTY AND EQUIPMENT Major classes of property and equipment at December 31 are summarized as follows: Estimated (Dollars in Thousands) 2004 2003 Lives ====================================================================================================================== Land and buildings (including land of $2,001 in 2004 and $1,743 in 2003) $ 7,244 $ 6,986 15-40 years Capital lease building 264 264 15 years Furniture and equipment 4,873 4,358 3-10 years Leasehold and building improvements 2,707 2,620 5-15 years Motor vehicles 122 138 3 years - ---------------------------------------------------------------------------------------------------------------------- 15,210 14,366 Accumulated depreciation 8,325 7,617 - ---------------------------------------------------------------------------------------------------------------------- Property and equipment, net $ 6,885 $ 6,749 ====================================================================================================================== The Corporation uses the straight line depreciation method. 5 - DEPOSITS Deposit accounts, by type, and the related average interest rates as of December 31 are summarized as follows: (Dollars in Thousands) 2004 Rate 2003 Rate ====================================================================================================================== Demand deposit $ 84,758 $ 76,871 Savings 93,308 0.40% 97,084 0.50% NOW 42,824 0.56 33,009 0.13 Money market 30,153 1.05 37,871 1.14 Time deposits 338,989 2.91 292,475 2.99 - ---------------------------------------------------------------------------------------------------------------------- $ 590,032 $ 537,310 ====================================================================================================================== As of December 31, 2004 and December 31, 2003, $116,211 and $51,943 in overdrawn demand deposit balances were reclassified as loans. At December 31, 2004, the scheduled maturities of time deposits with a fixed maturity are as follows: (Dollars in Thousands) ====================================================================================================================== Year ending December 31, 2005 $ 211,575 2006 81,986 2007 22,477 2008 8,659 2009 and after 14,292 - ---------------------------------------------------------------------------------------------------------------------- $ 338,989 ====================================================================================================================== Certificates of deposit with balances greater than or equal to $100,000 amount to $75,446,000 and $56,714,000 as of December 31, 2004 and 2003 respectively. Interest paid on these deposits totaled approximately $1,988,000 and $1,785,000 during 2004 and 2003 respectively. 36 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES 6 - BORROWED FUNDS Short-term borrowings as of December 31 are as follows: (Dollars in Thousands) 2004 2003 ====================================================================================================================== Securities sold under agreements to repurchase $ 14,085 $ 10,261 Purchased federal funds 21,330 35,670 Treasury tax and loan notes 2,016 1,016 - ---------------------------------------------------------------------------------------------------------------------- Total short-term borrowings $ 37,431 $ 46,947 ====================================================================================================================== The above short-term borrowings generally mature daily. Interest expense on short-term borrowings totals $222,000, $84,000 and $254,000 for the years ended December 31, 2004, 2003 and 2002, respectively. Long-term borrowings as of December 31 are as follows: (Dollars in Thousands) 2004 2003 ====================================================================================================================== Principal Principal Maturity Payments Payments Dates Due Rate Due Rate ====================================================================================================================== 2004 $ 7,604 3.95% 2005 $ 4,343 4.00% 3,869 4.07 2006 15,609 2.91 25,118 2.37 2007 1,174 3.70 666 3.85 2008 20,527 2.58 30,000 2.22 2009 10,270 2.89 8,000 4.59 After 2009 8,000 4.59 - ---------------------------------------------------------------------------------------------------------------------- $ 59,923 3.11% $ 75,257 2.81% ====================================================================================================================== The Bank's long-term debt includes $50,000,000 of Federal Home Loan Bank (FHLB) Option advances. The maturities of the Bank's Option advances from the Federal Home Loan Bank are March 2006, October 2006, October 2008, December 2008, December 2009, February 2011 and March 2011. The amounts due, with respect to their final maturities, are $2,000,000, $10,000,000, $10,000,000, $10,000,000, $10,000,000, $6,000,000 and $2,000,000. If interest rates were to rise, the Federal Home Loan Bank would have the option of calling the advances in 2005 and 2006. During the years 2005 and 2006, the Bank has $40,000,000 and $10,000,000 in Option advances. Interest expense on long-term borrowings totaled $1,975,000, $1,602,000 and $1,941,000 for the years ended December 31, 2004, 2003 and 2002, respectively. The following table summarizes borrowings. Average interest rates during each year were computed by dividing total interest expense by the average amount borrowed. (Dollars in Thousands) 2004 2003 ====================================================================================================================== Balance at year-end $ 37,431 $ 46,947 Average amount outstanding 26,468 14,864 Maximum amount outstanding at any month-end 48,559 46,947 Average interest rate for the year 0.84% 0.57% Average interest rate on year-end balance 1.58 0.86 The Corporation maintains a revolving line of credit with Bankers' Bank Northeast of $2,000,000 and a Federal Funds agreement with Bank of America to purchase up to $6,000,000 of Federal Funds that are renewed annually. There were no amounts oustanding against either agreement as of December 31, 2004 or 2003. The Corporation has short-term borrowing capacity of $6,301,000 with the FHLB through its Ideal Way program that was unused at year-end 2004 and 2003. Advances from the FHLB are collateralized by the Corporation's holdings of FHLB stock and residential real estate loans. 37 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES 7 - MANDATORILY REDEEMABLE PREFERRED STOCK On September 30, 2004, the Corporation redeemed the outstanding principal balance of the $17,526,000 of 9.50% junior subordinated deferrable interest debentures it issued on September 30, 1999 to Westbank Capital Trust I ("Trust I"), a Delaware statutory business trust formed by the Corporation to facilitate the Trust's mandatorily redeemable preferred stock offering. Concurrently with the Corporation's redemption of the debentures, Trust I redeemed all of its issued and outstanding preferred and common securities. The Corporation raised capital to redeem the 9.60% debentures issued to Trust I by engaging in two new pooled private placements of trust preferred securities at a more advantageous interest rate. On September 20, 2004, Westbank Capital Trust II ("Trust II"), a Delaware statutory trust formed by the Corporation, completed the sale of $8,763,000 of 4.06% floating rate capital securities, adjustable every three months at LIBOR plus 219 basis points ("Capital Securities II"). Trust II also issued common securities to the Corporation and used the net proceeds from the offering to purchase a like amount of 4.06% floating rate junior subordinated deferrable interest debentures ("Debentures II") of the Corporation. Debentures II are the sole assets of Trust II. The Corporation used the proceeds to redeem the securities issued by Trust I, which were callable on September 30, 2004. Capital Securities II accrues and pays distributions quarterly at a floating annual rate initially set at 4.06% of the stated liquidation amount of $8,763,000 per capital security. The Corporation has fully and unconditionally guaranteed all of the obligations of Trust II. The guarantee covers the quarterly distributions and payments on liquidation or redemption of Capital Securities II, but only to the extent that Trust II has funds necessary to make these payments. Capital Securities II are mandatorily redeemable upon the maturing of Debentures II on September 20, 2034 or upon earlier redemption, as provided in the Indenture. The Corporation has the right to redeem Debentures II, in whole or in part, on or after September 20, 2009 at the liquidation amount plus any accrued but unpaid interest to the redemption date. On September 20, 2004, Westbank Capital Trust III ("Trust III"), a Delaware statutory trust formed by the Corporation, completed the sale of $8,763,000 of 5.98% fixed-floating rate capital securities ("Capital Securities III"). Trust III also issued common securities to the Corporation and deferrable interest debentures ("Debentures III") of the Corporation. Debentures III are the sole assets of Trust III. The Corporation used the proceeds to redeem the securities issued by Trust I, which were callable on September 30, 2004. Capital Securities III accrues and pays distributions quarterly at an annual rate of 5.98% of the stated liquidation amount of $8,763,000 per capital security through September 20, 2009, at which time the interest rate will become the three-month LIBOR plus 219 basis points and will be adjustable every three (3) months. The Corporation has fully and unconditionally guaranteed all of the obligations of Trust III. The guarantee covers the quarterly distributions and payments on liquidation or redemption of Capital Securities III, but only to the extent that Trust III has funds necessary to make these payments. Capital Securities III are mandatorily redeemable upon the maturing of Debentures III on September 20, 2009 or upon earlier redemption, as provided in the Indenture. The Corporation has the right to redeem Debentures III, in whole or in part, on or after September 20, 2009 at the liquidation amount plus any accrued but unpaid interest to the redemption date. Based on the initial interest rates, the Corporation has reduced its interest expense associated with the trust preferred securities by $787,000 annually as a result of the redemption and the new placements of securities. The Corporation also recorded an $807,000 pre-tax charge to its earnings in the third quarter of 2004. The expenses of the Trust I refinancing were amortized over the original life of the debentures and, as a result of the early redemption, the Corporation was required to take a charge for the rest of the unamortized expenses in the third quarter. 38 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES 8 - INCOME TAXES The provision for income taxes was as follows: (Dollars in Thousands) 2004 2003 2002 ====================================================================================================================== Current provision: Federal $ 2,145 $ 3,905 $ 3,646 State 187 978 (166) - ---------------------------------------------------------------------------------------------------------------------- Total current 2,332 4,883 3,480 - ---------------------------------------------------------------------------------------------------------------------- Deferred taxes prepaid (341) (1,719) (623) - ---------------------------------------------------------------------------------------------------------------------- Provision for income taxes $ 1,991 $ 3,164 $ 2,857 ====================================================================================================================== The difference between the effective tax rate and the federal statutory tax rate on income before taxes is reconciled as follows: 2004 2003 2002 ====================================================================================================================== Federal statutory rate 34.0% 34.0% 34.0% State income taxes, net of federal benefit .8 2.4 (.1) Bank-owned life insurance (2.8) (1.4) 0.7 Other (1.8) (0.7) (2.4) - ---------------------------------------------------------------------------------------------------------------------- 30.2% 34.3% 32.2% ====================================================================================================================== The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and liabilities at December 31 are presented below. (Dollars in Thousands) 2004 2003 ====================================================================================================================== Deferred tax assets: Investment write-down $ 257 Unrealized loss on securities 59 Deferred loan fees $ 64 Allowance for loan losses 1,121 1,407 Non-accrual interest 15 43 Employee benefit plans 895 207 Other 77 17 - ---------------------------------------------------------------------------------------------------------------------- Total gross deferred tax assets 2,424 1,738 ====================================================================================================================== Deferred tax liabilities: Unrealized gain on securities 377 Depreciation 601 551 Deferred loan fees 37 Mortgage servicing rights 309 110 - ---------------------------------------------------------------------------------------------------------------------- Total gross deferred tax liabilities 947 1,038 - ---------------------------------------------------------------------------------------------------------------------- Net deferred tax asset $ 1,477 $ 700 ====================================================================================================================== A summary of the change in the net deferred tax asset is as follows: (Dollars in thousands) ====================================================================================================================== Balance at beginning of year $ 700 $ (1,920) Deferred taxes prepaid 341 1,719 Net unrealized loss/gain on securities available for sale 436 999 Other (98) - ---------------------------------------------------------------------------------------------------------------------- Balance at end of year $ 1,477 $ 700 ====================================================================================================================== 39 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is generally dependent upon the generation of future taxable income during the periods in which those temporary differences become deductible. Management considers the scheduled reversal of deferred tax assets and liabilities and tax planning strategies in making this assessment. Based upon the level of historical taxable income and projections for future taxable income over the periods in which the deferred tax assets are deductible, management believes it is more likely than not that the Corporation will realize the benefits of these deductible differences. The Commonwealth of Massachusetts enacted legislation that clarified the real estate investment trust ("REIT") dividend-received deduction (the "Deduction") between a bank and its subsidiary operating as a REIT for years ending on or after December 31, 1999. On February 4, 2003, the Bank received a Notice of Assessment (the "Notice") from the Commonwealth of Massachusetts' Department of Revenue ("DOR"), notifying the Bank of the DOR's intent to disallow the Deduction for the Bank and its subsidiary, Park West REIT. On June 19, 2003, however, as part of a collective settlement with the DOR involving other Massachusetts banks, the Bank reached an agreement with the DOR pursuant to which the Bank agreed to pay all sums due in settlement of all claims regarding the Deduction, including interest and penalties. The settlement was paid on June 23, 2003 in the amount of $500,175, including interest. In light of the Commonwealth of Massachusetts' legislation repealing the Deduction, the Corporation dissolved Park West REIT and distributed its assets to its shareholders in 2004, which process was completed as of February 9, 2004. 9 - EMPLOYEE BENEFIT PLANS DEFINED CONTRIBUTION PLANS The Corporation has a defined contribution pension plan (money purchase), covering substantially all of its employees. Contributions to the money purchase plan are based on a percentage of the respective employee's salary. Total expense for the years ended 2004, 2003 and 2002 amounted to $443,000, $453,000 and $416,000 respectively. In addition, the Corporation sponsors a 401K plan. Each employee reaching the age of twenty-one (21) automatically becomes a participant of the plan. The plan provides for voluntary contributions by participants, up to 15% of compensation, subject to certain limits based on federal tax laws. The Corporation makes matching contributions up to 50% of the first 6% of compensation. The total 401K plan expense for the years ended December 31, 2004, 2003 and 2002 amounted to $141,000, $130,000 and $118,000 respectively. In addition, the Corporation has a supplemental defined contribution plan for certain executive officers. The defined contribution cost incurred by the Corporation related to this plan was $77,000, $75,000 and $42,000 for the years ended December 31, 2004, 2003 and 2002 respectively. DIRECTORS AND EXECUTIVES SUPPLEMENTAL RETIREMENT PLAN The Westbank Directors and Executives Supplemental Retirement Plan was established during 2001. Under the Supplemental Retirement Plan, the Bank provides post-retirement benefits for non-employee Directors who retire from the Board after reaching age seventy-two (72) and certain executive officers who retire after age sixty-five (65). The retirement benefit is in the amount of seventy-five percent (75%) of the Director's or executive's final compensation at retirement and is payable for the life of the retiree. For the executives, this amount is reduced by fifty percent (50%) of the primary insurance amount from Social Security and any employer-provided qualified retirement plan benefit. The Corporation uses a December 31 measurement date for the plan. The combined cost for the defined benefit portion of the Directors and Executives Supplemental Retirement Plan includes the following components: For the year ended December 31, 2004 2003 ====================================================================================================================== Service cost $ 121,275 $ 105,386 Interest cost 172,128 155,964 Net amortization of prior service cost 124,938 124,934 - ---------------------------------------------------------------------------------------------------------------------- Net periodic benefit cost $ 418,341 $ 386,284 ====================================================================================================================== 40 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES The combined funded status of the defined benefit portion of the Directors and Executives Retirement Plan was as follows: December 31, 2004 2003 ====================================================================================================== PROJECTED BENEFIT OBLIGATION: Balance at beginning of period $2,732,198 $2,270,883 Service cost 121,275 105,386 Interest cost 172,128 155,964 Benefit payments Prior service costs Actuarial loss 368,623 199,965 - ------------------------------------------------------------------------------------------------------ Balance at end of period $3,394,224 $2,732,198 ====================================================================================================== PLAN ASSETS AT FAIR VALUE: Balance at beginning of period Contributions Benefit payments - ------------------------------------------------------------------------------------------------------ Balance at end of period ====================================================================================================== FUNDED STATUS: Deficiency of plan assets less than projected benefit obligation $(3,394,224) $(2,732,198) Unrecognized loss from experience different from that assumed 568,588 199,965 Unrecognized prior service costs 1,499,265 1,624,203 - ------------------------------------------------------------------------------------------------------ Accrued expense (1,326,371) (908,030) - ------------------------------------------------------------------------------------------------------ Amounts recognized in the balance sheet consist of: Accumulated benefit obligation (2,187,947) (1,837,078) Intangible asset 861,576 929,048 - ------------------------------------------------------------------------------------------------------ Net amount recognized as accrued expenses $(1,326,371) $ (908,030) ====================================================================================================== The amortization of the prior service cost is determined using a straight-line amortization over the average remaining service period of employees and Directors expected to receive benefits under the plan. The weighted average assumptions utilized to determine the benefit obligation and net benefit cost were as follows: At December 31, 2004 2003 ====================================================================================================== Discount rate 5.75% 6.30% Rate of increase in compensation levels 5.00 5.00 The Corporation does not expect to contribute to the Directors and Executives Retirement Plan in 2005. The expected benefit payments for the Directors and Executives Supplemental Retirement Plan through 2014 are as follows: Annual Payments --------------- 2005 $ 10,800 2006 10,800 2007 25,300 2008 41,500 2009 41,000 2010 - 2014 1,376,508 41 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES 10 - STOCK-BASED INCENTIVE PLANS The Corporation has four (4) fixed stock option plans that reserve shares of common stock for executives, key employees and Directors. The 1985 Incentive Stock Option Plan offers shares of common stock to officers and key employees. All remaining options were exercised during 2004. No options are available for future grants under the 1985 Incentive Stock Option Plan. The Cargill Directors and Officers Plan was adopted by Cargill Bank in 1992. Unless exercised, options expire on September 7, 2006. No options are available for future grants. The 1995 Directors Stock Option Plan grants options totaling 1,000 shares on February 15th of each year to qualified Directors, as determined prior to grant. Unless exercised, options expire ten (10) years after granting. The 1996 Incentive Stock Option Plan for Directors and employees was established in 1996 and amended at the 2002 Annual Meeting of Shareholders to increase the number of shares reserved for issuance by 200,000. Employee options are granted at the discretion of the Board of Directors. Directors are granted options totaling 1,000 shares immediately following the Corporation's Annual Meeting each year only if the Corporation achieved a return on average equity of 12% or higher. Directors' options expire twenty (20) years after the grant date, if unexercised, while employee options expire ten (10) years after the grant date. A total of 20,948 options are available for future grants at December 31, 2004. The following is a summary of the status of the Corporation's four (4) fixed option plans as of December 31, 2004, 2003 and 2002, and changes during the years ended on those dates. The exercise prices are equal to the market price on the date of the grant. Weighted Weighted Weighted Average Average Average Exercise Exercise Exercise 2004 Price 2003 Price 2002 Price - ----------------------------------------------------------------------------------------------------------------------- Outstanding at beginning of year 627,080 $ 10.78 638,489 $ 11.05 490,359 $ 9.55 5% stock dividend 27,787 10.27 31,772 10.52 Granted 8,000 22.90 16,000 13.92 207,900 13.13 Exercised (92,847) 8.16 (54,850) 8.51 (54,055) 5.58 Terminated/cancelled (8,000) 13.92 (4,331) 11.34 (5,715) 10.09 - ----------------------------------------------------------------------------------------------------------------------- Outstanding at end of year 562,020 $ 10.81 627,080 $ 10.78 638,489 $ 11.05 ======================================================================================================================= Options exercisable at year-end 562,020 556,815 508,889 Weighted average fair value of options granted during the year $ 7.34 $ 5.93 $ 6.21 ======================================================================================================================= 42 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES The following table summarizes information about fixed options outstanding at December 31, 2004. Weighted Weighted Weighted Options Average Average Options Average Exercise Outstanding Remaining Exercise Exercisable Exercise Prices at 12/31/04 Contractual Life Price at 12/31/04 Price ==================================================================================================== $ 3.65 6,091 1.1 years $ 3.65 6,091 $ 3.65 6.47 to 7.94 90,125 2.4 years 7.33 90,125 7.33 8.17 to 9.53 108,577 7.5 years 9.08 108,577 9.08 10.89 to 12.13 329,406 6.4 years 12.02 329,406 12.02 13.25 to 13.84 19,421 9.8 years 13.51 19,421 13.51 21.81 8,400 9.1 years 21.81 8,400 21.81 - ---------------------------------------------------------------------------------------------------- $ 3.65 to $21.81 562,020 6.1 years $10.80 562,020 $10.80 ==================================================================================================== The fair value of each option grant is estimated on the date of grant, using the binomial option-pricing model with the following weighted-average assumptions: Years ended December 31, 2004 2003 2002 ==================================================================================================== Dividend yield 2.45% 3.12% 3.21% Expected life 10 years 10 years 10 years Expected volatility 28% 48% 48% Risk-free interest rate 3.97% 3.35% 4.83% ==================================================================================================== RESTRICTED STOCK AWARD Under the Corporation's Stock-Based Incentive Plan, the Corporation may grant stock awards to its Directors, officers and employees for up to 92,505 shares of common stock. In 2004, the Board of Directors established and awarded 92,505 shares of restricted stock pursuant to this plan. These awards vest at 12.5% per year. Accelerated vesting occurs in the case of death or disability, and upon retirement or change of control. Dividends attributed to such awards are distributed to participants from the trust account holding such plan shares. The fair value of the stock awards of $1,785,000 has been recorded as unearned compensation and was determined based on the market price of the stock on the grant date. Unearned compensation is amortized over the periods to be benefited. The Corporation recorded compensation cost related to the stock awards of approximately $133,091 in 2004. 43 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES 11 - EARNINGS PER SHARE The following table is a reconciliation of the shares and earnings per share utilized for the basic and diluted earnings per share computations: Shares Per Share ==================================================================================================== Basic Earnings Per Share: 2004 4,606,094 $1.00 2003 (1) 4,597,930 1.32 2002 (1) (2) 4,626,909 1.30 Effect of Dilutive Option Shares: 2004 257,647 .05 2003 (1) 200,726 .06 2002 (1) (2) 108,551 .03 Diluted Earnings per Share: 2004 4,863,741 .95 2003 (1) 4,798,656 1.26 2002 (1) (2) 4,735,460 1.27 (1) Share amounts and earnings per share are adjusted for the 5% stock dividend declared and distributed in May 2004. (2) Share amounts and earnings per share are adjusted for the 5% stock dividend declared and distributed in January 2003. 12 - LEASES The Corporation leases certain facilities under non-cancelable operating lease agreements. The following is a schedule of future minimum lease payments for such non-cancelable leases as of December 31, 2004. (Dollars in Thousands) Operating ==================================================================================================== 2005 $ 349 2006 218 2007 182 2008 85 2009 58 After 2009 155 - ---------------------------------------------------------------------------------------------------- Total minimum lease payments $ 1,047 ==================================================================================================== Rent expense for 2004, 2003 and 2002 amounted to $388,000, $359,000 and $312,000 respectively. 44 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES 13 - COMMITMENTS AND CONTINGENT LIABILITIES LOANS In the normal course of business, various commitments and contingent liabilities are outstanding, such as guarantees, standby letters of credit and commitments to extend credit, that are not reflected in the consolidated financial statements. Management does not anticipate any significant losses as a result of these transactions. The following table summarizes the contractual value of commitments at December 31: (Dollars in Thousands) 2004 2003 ==================================================================================================== Commitments to grant loans $ 19,320 $ 12,299 Stand-by letters of credit and financial guarantees 697 1,195 Commitments to advance funds under existing loan agreements 69,023 60,088 The Corporation uses the same credit policies in making commitment and conditional obligations as it does for on-balance-sheet instruments. Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee. Since commitments may be expected to expire without being drawn upon, the total commitment amounts do not necessarily represent future cash requirements. The Corporation evaluates each customer's creditworthiness on a case-by-case basis. The amount of collateral obtained, if deemed necessary by the Corporation upon extension of credit, is based on management's credit evaluation of the borrower. Collateral held varies but may include accounts receivable, inventory, property, plant and equipment, and income-producing properties. In the normal course of business, certain litigation is pending against the Corporation. Management, after consultation with legal counsel, does not anticipate that any ultimate liability arising out of such litigation will have a material effect on the Corporation's financial condition or results of operations. EMPLOYMENT AND CHANGE OF CONTROL AGREEMENTS The Bank has entered into a three-year employment agreement with its President and Chief Executive Officer. The agreement generally provides for a base salary and the continuation of certain benefits currently received. The employment agreement renews on an annual basis. Under certain specified circumstances, the employment agreement requires specified payments to be made for certain reasons other than termination for cause, including a "change in control" as defined in the agreement. However, such employment may be terminated for cause, as defined, without incurring any continuing obligations. The Bank has also entered into three-year change in control agreements with certain officers, none of whom are covered by an employment agreement. The change in control agreements are renewable on an annual basis and generally provide a severance payment and the continuation of certain benefits currently received following a "change in control" as defined in the agreements. 14 - STOCKHOLDERS' EQUITY AND REGULATORY MATTERS The Federal Deposit Insurance Corporation Improvement Act of 1991 ("FDICIA") addresses the legal and regulatory environment for insured depository institutions, including reductions in insurance coverage for certain kinds of deposits, increased supervision by the federal regulatory agencies, increased reporting requirements for insured institutions, and regulations concerning internal controls, accounting and operations. Both the Corporation and the Bank are subject to various regulatory capital requirements administered by the federal banking agencies. Failure to meet minimum capital requirements can initiate certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on the Corporation's or Bank's financial statements. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, the Corporation and the Bank must meet specific capital guidelines that involve quantitative measures of the Corporation's and the Bank's assets, liabilities and certain off-balance-sheet items as calculated under regulatory accounting practices. The Corporation's and the Bank's capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings and other factors. 45 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES Quantitative measures established by regulation to ensure capital adequacy require the Corporation and the Bank to maintain minimum amounts and ratios (as defined in the regulations) of total and Tier 1 capital to risk-weighted assets and of Tier 1 capital to average assets. Management believes, as of December 31, 2004, that the Corporation and the Bank meet all capital adequacy requirements to which they are subject. Regulatory risk-based capital requirements take into account the different risk categories by assigning risk weights to assets and the credit equivalent amounts of off-balance sheet exposures. In addition, capital is divided into two tiers. Tier 1 includes common stockholders' equity and a portion of the mandatorily redeemable preferred stock reduced by goodwill and other intangible assets; total risk-based, or supplementary, capital includes not only the equity but also a portion of the allowance for loan losses and the portion of the mandatorily redeemable preferred stock not included in Tier 1 capital. As of December 31, 2004, the most recent notification from the Federal Deposit Insurance Corporation categorized the Bank as well capitalized under the regulatory framework for prompt corrective action. To be categorized as well capitalized, a bank must maintain minimum total risk-based, Tier 1 risk-based and Tier 1 leverage ratios. There are no conditions or events since that notification that management believes have changed the Bank's category. The Corporation's and the Bank's actual capital amounts and ratios are presented in the following table. Minimum Capital To Be Considered Well Capitalized Under Prompt Minimum Capital Corrective Action Actual Adequacy Purposes Provisions (Dollars in Thousands) Amount Ratio Amount Ratio Amount Ratio ======================================================================================================================= December 31, 2004 Total Capital (To risk-weighted assets): Westbank $ 57,859 12.79% $ 36,177 8.00% $ 45,221 10.00% Corporation - Consolidated 59,165 13.04 36,293 8.00 N/A N/A Tier 1 Capital (To risk-weighted assets): Westbank 53,489 11.83 18,088 4.00 27,132 6.00 Corporation - Consolidated 53,616 11.82 18,147 4.00 N/A N/A Tier 1 Capital (To average assets): Westbank 53,489 7.36 29,056 4.00 36,320 5.00 Corporation - Consolidated 53,616 7.35 29,164 4.00 N/A N/A December 31, 2003 Total Capital (To risk-weighted assets): Westbank $ 55,064 12.84% $ 34,321 8.00% $ 42,901 10.00% Corporation - Consolidated 56,956 13.24 34,406 8.00 N/A N/A Tier 1 Capital (To risk-weighted assets): Westbank 50,636 11.80 17,160 4.00 25,741 6.00 Corporation - Consolidated 50,345 11.71 17,203 4.00 N/A N/A Tier 1 Capital (To average assets): Westbank 50,636 7.71 26,268 4.00 32,835 5.00 Corporation - Consolidated 50,345 7.65 26,320 4.00 N/A N/A 46 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES On November 19, 1997, the Board of Directors of the Corporation adopted an Amended and Restated Shareholder Rights Plan (the "Rights Plan"). Pursuant to the terms of the Rights Plan, the Board of Directors declared a dividend distribution to stockholders of record as of the close of business on December 4, 1997 (the "Record Date") of one Preferred Stock Purchase Right (a "Right") for each outstanding share of common stock of the Corporation. In addition, one Right automatically attaches to each share of common stock issued subsequent to the Record Date, until November 19, 2007. Each Right entitles the registered holder to purchase from the Corporation a unit of one ten-thousandths of a share (a "Unit") of Series A Junior Participating Cumulative Preferred Stock, par value $5.00 per share ("Preferred Stock"), at a cash exercise price of $60.00 per unit of preferred stock, subject to adjustment. The Corporation has reserved 12,000 shares of Preferred Stock for issuance upon exercise of the Rights. Currently, the Rights are not exercisable and are attached to and trade with the outstanding shares of common stock. The Rights will separate from the common stock and become exercisable upon the earliest to occur of (i) the close of business on the tenth calendar day following the first public announcement that a person or group of affiliated or associated persons has acquired beneficial ownership of 15% or more of the outstanding shares of the Corporation's common stock (an "Acquiring Person"), (ii) the close of business on the tenth business day (or such date as the Board of Directors may determine) following the commencement of a tender offer or exchange offer that would result, upon its consummation, in a person or a group becoming the beneficial owner of 15% of the outstanding shares of the Corporation's common stock, or (iii) the determination by the Board of Directors that any person is an "Adverse Person." Upon the occurrence of any one of the above events, each holder of a Right (other than the Acquiring Person or the Adverse Person, as the case may be) is entitled to acquire such number of Units of the Preferred Stock of the Corporation as are equivalent to such number of shares of common stock having a value twice the current exercise price of the Right. If the Corporation is acquired in a merger or other business combination transaction, after any such event each holder of a Right is then entitled to purchase, at the then current exercise price, shares of the acquiring company's common stock having a value of twice the exercise price of the Right. Until a Right is exercised, the holder has no rights as a stockholder of the Corporation (beyond those rights as an existing stockholder), including the right to vote or to receive dividends. While the distribution of the Rights is not taxable to stockholders or to the Corporation, stockholders may, depending upon the circumstances, recognize taxable income in the event the Rights become exercisable for Units, other securities of the Corporation, other consideration or for shares of common stock of an acquiring company. The Rights may be redeemed in whole by the Corporation, under certain circumstances, at a price of $.001 per Right. The Rights and the Rights Plan expire on November 19, 2007. The Bank's retained earnings at December 31, 2004 include $458,000 that is set aside in accordance with existing provisions of the Internal Revenue Code to absorb losses on loans. If, in the future, this amount were used for any other purposes, a tax liability could be incurred. It is not anticipated that such amount will be made available for dividends or that a tax thereon will be imposed. The Corporation purchased 41,395, 55,687 and 202,658 common shares at fair value for treasury stock at an aggregate cost of $842,000, $904,000 and $2,615,000 in 2004, 2003 and 2002 respectively. Treasury stock repurchases were made in connection with the previously announced stock repurchase program. 47 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES 15 - EMPLOYEES' STOCK OWNERSHIP PLAN The Corporation established an Employees' Stock Ownership Plan ("ESOP") in 1989. The ESOP has been funded by a $100 contribution from the Corporation. At December 31, 2004 and 2003, the ESOP held no shares of the Corporation's stock. 16 - FAIR VALUE OF FINANCIAL INSTRUMENTS Fair value estimates, methods and assumptions are set forth below for the Corporation's financial instruments. The following table represents the carrying amount and estimated fair value of the Corporation's financial instruments at December 31. 2004 2003 ======================================================================================================= Carrying Estimated Carrying Estimated Amount Fair Value Amount Fair Value - ------------------------------------------------------------------------------------------------------- Assets: Cash and due from banks $ 12,485 $ 12,485 $ 14,639 $ 14,639 Federal funds sold 669 669 39 39 Investment securities held to maturity 112,424 112,158 250 262 Investment securities available for sale 155,405 155,405 236,234 236,234 Federal Home Loan Bank stock 6,450 6,450 5,578 5,578 Loans 435,013 438,876 436,339 451,883 Accrued interest receivable 3,655 3,655 3,180 3,180 Liabilities: Deposits 590,032 588,209 537,310 541,117 Borrowed funds 97,354 98,341 122,204 123,491 Mandatorily redeemable preferred stock 17,526 16,956 17,526 18,033 Accrued interest payable 550 550 575 575 CASH AND DUE FROM BANKS AND FEDERAL FUNDS SOLD The carrying amount for cash and due from banks and for federal funds sold approximates fair value, as these instruments mature in 90 days or less. INVESTMENT SECURITIES The fair value of securities is estimated based on bid prices published in financial sources or bid quotations received from securities dealers. LOANS Fair values are estimated for portfolios of loans with similar financial characteristics. Loans are segregated by type, such as commercial, commercial real estate, residential mortgage and other consumer. Each loan category is further segmented into fixed and adjustable rate interest terms, and by performing and non-performing categories. The fair value of performing loans, except residential mortgages, is calculated by discounting scheduled cash flows through the estimated maturity, using estimated market discount rates that reflect the credit and interest rate risk inherent in the loan. The estimate of maturity is based on the Corporation's historical experience with repayments for each loan classification, modified, as required, by an estimate of the effect of current economic and lending conditions. For performing residential mortgage loans, including loans held for sale, fair value is estimated by discounting contractual cash flows adjusted for prepayment estimates, using discount rates based on secondary market sources adjusted to reflect differences in servicing and credit costs. Fair value for significant non-performing loans is based on recent external appraisals. If appraisals are not available, estimated cash flows are discounted using a rate commensurate with the risk associated with the estimated cash flows. Assumptions regarding credit risk, cash flows and discount rates are judgmentally determined using available market information and specific borrower information. 48 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES ACCRUED INTEREST RECEIVABLE AND ACCRUED INTEREST PAYABLE The carrying amounts of these items approximate fair value due to their short-term nature. DEPOSITS The fair value of deposits with no stated maturity, such as non-interest-bearing demand deposits, regular savings, NOW accounts and money market accounts, is equal to the amount payable on demand. The fair value of time deposits is based on the discounted value of contractual cash flows. The discount rate is estimated using the rates currently offered for deposits of similar remaining maturities. BORROWED FUNDS AND MANDATORILY REDEEMABLE PREFERRED STOCK The fair value of borrowings and mandatorily redeemable preferred stock was estimated by utilizing future cash flows discounted using current borrowing rates for similar instruments. For short-term borrowings, the carrying amount approximates the fair value due to their short-term nature. COMMITMENTS TO EXTEND CREDIT The stated fair value of commitments to extend credit is based on the current fees charged for similar commitments. The estimated fair value for commitments to extend credit is not material. 17 - SEGMENT INFORMATION The Corporation has one reportable segment, "Community Banking." All of the Corporation's activities are interrelated, and each activity is dependent and assessed based on how each of the activities of the Corporation supports the others. For example, commercial lending is dependent upon the ability of the Bank to obtain funds through deposits and borrowings, and to manage interest rate and credit risk. This situation is also similar for consumer and residential mortgage lending. Accordingly, all significant operating decisions are based upon analysis of the Corporation as one operating segment. 49 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES 18 - SUMMARY OF UNAUDITED QUARTERLY FINANCIAL INFORMATION (Dollars in thousands, except per share amounts) 2004 --------------------------------------------------------------------- First Quarter Second Quarter Third Quarter Fourth Quarter ---------------- -------------- ------------- --------------- Interest income $9,060 $9,361 $9,375 $9,013 Interest expense 3,529 3,628 3,693 3,424 - ---------------------------------------------------------------------------------------------------------- Net interest income 5,531 5,733 5,682 5,589 Provision for (recovery to) losses 150 75 Non-interest income 1,316 895 489 741 Non-interest expense 4,586 4,503 5,457 4,603 - ---------------------------------------------------------------------------------------------------------- Income before income taxes 2,261 2,125 564 1,652 Income taxes 676 680 112 523 - ---------------------------------------------------------------------------------------------------------- Net income $1,585 $1,445 $ 452 $1,129 ========================================================================================================== Earnings per share - Basic $ .34 $ .32 $ .10 $ .24 - Diluted $ .32 $ .30 $ .09 $ .23 ========================================================================================================== 2003 --------------------------------------------------------------------- First Quarter Second Quarter Third Quarter Fourth Quarter ---------------- -------------- ------------- --------------- Interest income $9,364 $8,933 $8,464 $9,091 Interest expense 3,848 3,584 3,293 3,360 - ---------------------------------------------------------------------------------------------------------- Net interest income 5,516 5,349 5,171 5,731 Provision for (recovery to) losses (354) Non-interest income 993 994 1,296 1,253 Non-interest expense 4,162 4,229 4,544 4,504 - ---------------------------------------------------------------------------------------------------------- Income before income taxes 2,347 2,114 2,277 2,480 Income taxes 841 612 856 855 - ---------------------------------------------------------------------------------------------------------- Net income $1,506 $1,502 $1,421 $1,625 ========================================================================================================== Earnings per share - Basic (1) $ .33 $ .33 $ .31 $ .35 - Diluted (1) $ .32 $ .32 $ .29 $ .33 ========================================================================================================== (1) Earnings per share are adjusted for the 5% stock dividend declared and distributed in May 2004. 50 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES 19 - CONDENSED PARENT COMPANY ONLY FINANCIAL STATEMENTS December 31, (Dollars in Thousands) 2004 2003 - ---------------------------------------------------------------------------------------------- BALANCE SHEETS Assets Cash $ 416 $ 495 Investment in subsidiaries 63,150 60,382 Other investments 280 123 Investment in unconsolidated investee 526 526 Other assets 664 1,481 - ---------------------------------------------------------------------------------------------- Total assets $ 65,036 $ 63,007 ============================================================================================== Liabilities Note payable to Westbank Capital Trust I $ 17,526 Note payable to Westbank Capital Trust II $ 8,763 Note payable to Westbank Capital Trust III 8,763 Other liabilities 48 206 - ---------------------------------------------------------------------------------------------- Total liabilities 17,574 17,732 Stockholders' equity Preferred stock - none Common stock, par value $2 per share 9,493 9,047 Unearned compensation - restricted stock award (1,652) Additional paid-in capital 20,377 14,524 Retained earnings 19,958 22,724 Treasury stock (606) (1,692) Accumulated other comprehensive income (loss) (108) 672 - ---------------------------------------------------------------------------------------------- Stockholders' equity 47,462 45,275 - ---------------------------------------------------------------------------------------------- Total liabilities and stockholders' equity $ 65,036 $ 63,007 ============================================================================================== (Dollars in Thousands) 2004 2003 2002 ============================================================================================== STATEMENTS OF INCOME Dividend from subsidiary $ 2,998 $ 3,161 $ 5,163 Interest expense (1,511) (1,682) (1,680) Other expense - net (1,093) (364) (121) - ---------------------------------------------------------------------------------------------- Income before taxes and undistributed income of subsidiaries 394 1,115 3,362 Income tax benefit 669 678 595 Undistributed income of subsidiaries 3,548 4,261 2,052 - ---------------------------------------------------------------------------------------------- Net Income $ 4,611 $ 6,054 $ 6,009 ============================================================================================== 51 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) WESTBANK CORPORATION AND SUBSIDIARIES 19 - CONDENSED PARENT COMPANY ONLY FINANCIAL STATEMENTS (CONTINUED) December 31, (Dollars in Thousands) 2004 2003 2002 ============================================================================================== STATEMENTS OF CASH FLOWS Cash Flows from operating activities: Net income $ 4,611 $ 6,054 $ 6,009 Exercise of non-qualified stock options 182 Stock option compensation 144 Operating activities: Equity in undistributed income of subsidiaries (3,548) (4,261) (2,052) Decrease (Increase) in other assets 817 (48) (195) Increase (Decrease) in other liabilities (158) 186 9 - ---------------------------------------------------------------------------------------------- Net cash provided by operating activities 2,048 1,931 3,771 - ---------------------------------------------------------------------------------------------- Cash flows from investing activities: Investment securities (purchased) matured (157) (89) 38 - ---------------------------------------------------------------------------------------------- Net cash provided by (used in) investing activities (157) (89) 38 - ---------------------------------------------------------------------------------------------- Cash flows from financing activities: Proceeds from exercise of stock options and stock purchase plan 1,445 1,330 834 Proceeds from issuance of Westbank Capital Trusts II and III 17,526 Redemption of Westbank Capital Trust I (17,526) Treasury stock repurchases (854) (904) (2,530) Dividends paid (2,561) (2,110) (1,849) - ---------------------------------------------------------------------------------------------- Net cash used in financing activities (1,970) (1,684) (3,545) - ---------------------------------------------------------------------------------------------- Net increase (decrease) in cash and cash equivalents (79) 158 264 Cash and cash equivalents at the beginning of the year 495 337 73 - ---------------------------------------------------------------------------------------------- Cash and cash equivalents at the end of the year $ 416 $ 495 $ 337 ============================================================================================== Cash paid during the year: Interest paid to Westbank Capital Trust I $ 1,262 $ 1,632 $ 1,632 Interest paid to Westbank Capital Trust II 134 Interest paid to Westbank Capital Trust III 86 Income taxes paid 1,803 5,882 4,170 52 MANAGEMENT'S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING The management of Westbank Corporation is responsible for establishing and maintaining adequate internal control over financial reporting. Westbank Corporation's internal control over financial reporting is a process designed under the supervision of the Corporation's Chief Executive Officer and Chief Financial Officer to provide reasonable assurance regarding the reliability of financial reporting and the preparation of the Corporation's financial statements for external reporting purposes in accordance with accounting principles generally accepted in the United States of America. Westbank Corporation's management assessed the effectiveness of the Corporation's internal control over financial reporting as of December 31, 2004 based on the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission ("COSO") in "Internal Control-Integrated Framework." Based on the assessment, management determined that, as of December 31, 2004, the Corporation's internal control over financial reporting is effective, based on those criteria. Grant Thornton LLP, an independent registered public accounting firm who has audited the Corporation's financial statement included in this 2004 Annual Report, has issued an attestation report on management's assessment of the effectiveness of the Corporation's internal control over financial reporting as of December 31, 2004, which attestation report appears on Page 54. Donald R. Chase John M. Lilly President and Chief Executive Officer Treasurer and Chief Financial Officer REPORT OF INDEPENDENT CERTIFIED PUBLIC ACCOUNTANTS WESTBANK CORPORATION AND SUBSIDIARIES Stockholders and Board of Directors, Westbank Corporation We have audited the accompanying consolidated balance sheet of Westbank Corporation (the "Corporation") and subsidiaries as of December 31, 2004 and 2003, and the related consolidated statements of income, comprehensive income, stockholders' equity and cash flows for each of the two years in the period ended December 31, 2004. These financial statements are the responsibility of the Corporation's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of Westbank Corporation and subsidiaries as of December 31, 2004 and 2003, and the results of their operations and their cash flows for each of the two years in the period ended December 31, 2004 in conformity with accounting principles generally accepted in the United States of America. GRANT THORNTON LLP Boston, Massachusetts March 10, 2005 53 REPORT OF INDEPENDENT CERTIFIED PUBLIC ACCOUNTANTS WESTBANK CORPORATION AND SUBSIDIARIES Stockholders and Board of Directors, Westbank Corporation We have audited management's assessment, included in the accompanying Management's Report on Internal Control over Financial Reporting, the Westbank Corporation maintained effective internal control over financial reporting as of December 31, 2004, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Westbank Corporation's management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting. Our responsibility is to express an opinion on management's assessment and an opinion on the effectiveness of the company's internal control over financial reporting based on our audit. We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, evaluating management's assessment, testing and evaluating the design and operating effectiveness of internal control, and performing such other procedures we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinions. A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the company's assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions or that the degree of compliance with the policies or procedures may deteriorate. In our opinion, management's assessment that Westbank Corporation maintained effective internal control over financial reporting as of December 31, 2004 is fairly stated, in all material respects, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Also in our opinion, Westbank Corporation maintained, in all material respects, effective internal control over financial reporting as of December 31, 2004, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of Westbank Corporation and subsidiaries as of December 31, 2004 and 2003, and the related consolidated statements of income, stockholders' equity and cash flows for each of the two years in the period ended December 31, 2004, and our report dated March 2, 2005 expressed an unqualified opinion on those financial statements. GRANT THORNTON LLP Boston, Massachusetts March 10, 2005 54 INDEPENDENT AUDITORS' REPORT WESTBANK CORPORATION AND SUBSIDIARIES Shareholders and Board of Directors, Westbank Corporation We have audited the consolidated statements of income, comprehensive income, stockholders' equity and cash flows of Westbank Corporation and subsidiaries (the "Corporation") for the year ended December 31, 2002. These financial statements are the responsibility of the Corporation's management. Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion. In our opinion, such consolidated financial statements present fairly, in all material respects, the results of operations and cash flows of Westbank Corporation and subsidiaries for the year ended December 31, 2002 in conformity with accounting principles generally accepted in the United States of America. As discussed in Note 1 to the Consolidated Financial Statements, in 2002 the Corporation changed its method of accounting for goodwill and other intangible assets to conform to Statements of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets", and No. 147, "Acquisitions of Certain Financial Institutions." DELOITTE & TOUCHE LLP Stamford, Connecticut January 29, 2003 55 CORPORATE DIRECTORY WESTBANK CORPORATION AND SUBSIDIARIES DIRECTORS WESTBANK CORPORATION AND WESTBANK ============================================================================================================================== ERNEST N. LAFLAMME, JR. DAVID R. CHAMBERLAND ROBERT J. PERLAK CHAIRMAN OF THE BOARD, PRESIDENT, CORPORATE CLERK, WESTBANK CORPORATION CHICOPEE BUILDING SUPPLY WESTBANK CORPORATION TREASURER, PRIVATE INVESTOR CITY OF CHICOPEE DONALD R. CHASE VICE CHAIRMAN OF THE BOARD, GEORGE R. SULLIVAN ROLAND O. ARCHAMBAULT PRESIDENT AND CHIEF EXECUTIVE OFFICER, CHIEF EXECUTIVE OFFICER, PRESIDENT AND OWNER, WESTBANK CORPORATION SULLIVAN PAPER COMPANY, INC. PINNACLE RACEWAY PRESIDENT AND CHIEF EXECUTIVE OFFICER, WESTBANK JAMES E. TREMBLE MARK A. BEAUREGARD PRESIDENT, ATTORNEY AT LAW, G. WAYNE MCCARY VALLEY COMMUNICATIONS SYSTEMS, INC. RESNIC, BEAUREGARD, WAITE & DRISCOLL PRESIDENT AND CHIEF EXECUTIVE OFFICER, EASTERN STATES EXPOSITION OFFICERS WESTBANK CORPORATION ============================================================================================================================== DONALD R. CHASE GARY L. BRIGGS TRENTON E. TAYLOR PRESIDENT AND CHIEF EXECUTIVE OFFICER EXECUTIVE VICE PRESIDENT SENIOR VICE PRESIDENT JOHN M. LILLY KATHLEEN A. JALBERT LLOYD S. HALL, CBA TREASURER AND CHIEF FINANCIAL OFFICER SENIOR VICE PRESIDENT DIRECTOR OF AUDITING WESTBANK ============================================================================================================================== DONALD R. CHASE FINANCE DEPARTMENT LOAN CREDIT AND COLLECTION PRESIDENT AND CHIEF EXECUTIVE OFFICER JOHN M. LILLY TRENTON E. TAYLOR EXECUTIVE VICE PRESIDENT AND TREASURER SENIOR VICE PRESIDENT HOWARD STANTON, III PATRICIA A. NEBOSKY AUDITING DIVISION VICE PRESIDENT VICE PRESIDENT LLOYD S. HALL, CBA ELLEN E. TORRES, CPA JOHN E. O'BRIEN DIRECTOR OF AUDITING ACCOUNTING OFFICER ASSISTANT VICE PRESIDENT BRANCH ADMINISTRATION/ LOAN DIVISION MARKETING HUMAN RESOURCES/SECURITY GARY L. BRIGGS TAMMY L. BISCHOF KATHLEEN A. JALBERT EXECUTIVE VICE PRESIDENT VICE PRESIDENT, DIRECTOR OF MARKETING SENIOR VICE PRESIDENT PAUL M. ACCORSI DEBORAH A. KUMIEGA SENIOR VICE PRESIDENT VICE PRESIDENT DENISE M. BREWER RESIDENTIAL REAL ESTATE SUSAN M. ALDRICH SENIOR VICE PRESIDENT ANTONIO FILIPE HUMAN RESOURCES OFFICER JOHN F. WHITE SENIOR VICE PRESIDENT SENIOR VICE PRESIDENT WOLFGANG A. ADAMETZ CLIFFORD R. BORDEAUX VICE PRESIDENT COMPLIANCE VICE PRESIDENT AMY B. SHEEHAN GERARD E. DRAPEAU SENIOR VICE PRESIDENT VICE PRESIDENT WEALTH MANAGEMENT DIVISION ROBERT D. FLUHARTY ROBERT A. GIBOWICZ VICE PRESIDENT SENIOR TRUST OFFICER EDP/OPERATIONS RICHARD N. HANCHETT WILLIAM M. VARANKA S. STEVE KONIECKI VICE PRESIDENT VICE PRESIDENT SENIOR VICE PRESIDENT JOSEPH S. LEMAY TAMMY L. HOWE VICE PRESIDENT ASSISTANT VICE PRESIDENT JOSEPH P. YOUNG VICE PRESIDENT MICHAEL J. HARRINGTON COMMERCIAL LOAN OFFICER J. KEVIN HOURIHAN DEALER ACCOUNT OFFICER 56 CORPORATE INFORMATION WESTBANK CORPORATION AND SUBSIDIARIES WESTBANK CORPORATION Westbank Tower, 225 Park Avenue West Springfield, MA 01089-3310 (413) 747-1400 ANNUAL MEETING The Annual Meeting of Stockholders of Westbank Corporation will be held on Wednesday, April 20, 2005 at nine o'clock in the morning at Storrowton Tavern, 1305 Memorial Avenue, West Springfield, Massachusetts. TRANSFER AGENT AND REGISTRAR Westbank-Trust Department INDEPENDENT AUDITORS Grant Thornton LLP Boston, Massachusetts CORPORATE COUNSEL Thacher, Proffitt & Wood LLP Washington, DC Doherty, Wallace, Pillsbury and Murphy, P.C. Springfield, Massachusetts INFORMATION SERVICE Westbank Corporation welcomes stockholder and public interest in our services and activities. Questions pertaining to material presented in this Report and requests for a copy of the Annual Report (Form 10-K) filed with the Securities and Exchange Commission should be directed to John M. Lilly, Treasurer and Chief Financial Officer, at the above address. EQUAL OPPORTUNITY EMPLOYER The Corporation has maintained its commitment to equal opportunity and affirmative action in employment and personnel policies and pledges to recruit, hire, train and promote persons in all job classifications without regard to race, color, religion, sex, national origin, physical or mental disability, veterans status or age. COMMON STOCK - MARKET INFORMATION The table below shows cash dividend data and the range of bid prices by quarter for the Corporation's common stock. The source of the bid ranges is the NASDAQ regional market quotations. ================================================================================ 2004 2003 Bid Bid High Low Dividend High Low Dividend ================================================================================ First $23.48 $18.08 $.12 $15.25 $13.21 $.12 Second 23.39 17.80 .12 16.05 13.38 .12 Third 21.54 17.75 .12 18.73 15.89 .12 Fourth 21.50 18.31 .12 18.79 17.44 .12 All stock prices have been adjusted for the 5% stock dividend declared and distributed May 2004. The above quotations of the Corporation's common stock represent prices between dealers. They do not include retail markup, markdown or commissions. At January 31, 2005, the Corporation had 2,573 stockholders. Westbank Corporation's common stock is traded on the NASDAQ National Market Exchange; the trading symbol is "WBKC." For information on the Westbank Corporation Dividend Reinvestment and Stock Purchase Plan, call Westbank's Trust Department at (413) 747-1400. The following firms make a market in Westbank Corporation's common stock. Advest Inc. Keefe, Bruyette & Woods, Inc. McConnell, Budd & Downes, Inc. Ryan, Beck & Co., Inc. Schwab Capital Markets Susquehanna Capital Group PASSINGS We extend our deepest sympathy to the family and friends of Irving M. Walker, Jr., who was Vice President of Risk Management for Westbank. A resident of Longmeadow, Massachusetts, Mr. Walker passed away in January 2005 after working in the banking industry for thirty years. As a valued colleague in the bank's Auditing Department and an important member of the local community, his presence will truly be missed. [PHOTO OF IRVING M. WALKER, JR.] We also extend our condolences to the families and friends of: John J. Majer, Esq., of Putnam, CT, Chairman of the Board, Cargill Bank, which merged with Westbank in 2001. (NOVEMBER 2004) Frederick J. Witkowski of Thompson, CT, Board of Directors of Cargill Bank. Also served on Westbank's Northeast Connecticut Advisory Board. (SEPTEMBER 2004) MASSACHUSETTS CONNECTICUT CHICOPEE OFFICE DANIELSON OFFICE 637 Front Street 203 Main Street Chicopee, MA 01013 P.O. Box 270 (413) 747-1330 Danielson, CT 06239 (860) 774-8501 EAST LONGMEADOW OFFICE 6 Somers Road PUTNAM OFFICE East Longmeadow, MA 01028 163 Providence Street (413) 747-1351 Putnam, CT 06260 (860) 963-2265 FEEDING HILLS OFFICE 1340 Springfield Street STONEWALL COMMONS OFFICE Feeding Hills, MA 01030 7 Providence Pike, Route 44 (413) 747-1320 Putnam, CT 06260 (860) 928-0855 HOLYOKE OFFICE 378 High Street WOODSTOCK OFFICE Holyoke, MA 01040 Route 171 (413) 747-1340 P.O. Box 332 Woodstock, CT 06267 LUDLOW OFFICE (860) 963-4663 314 Center Street Ludlow, MA 01056 (413) 747-1326 SUPERMARKETS MAIN OFFICE CHICOPEE BIG Y Westbank Tower 650 Memorial Drive 225 Park Avenue Chicopee, MA 01020 West Springfield, MA 01089 (413) 74701337 (413) 747-1400 EAST LONGMEADOW MITTINEAGUE OFFICE STOP & SHOP 1440 Westfield Street Heritage Plaza West Springfield, MA 01089 470 North Main Street (413) 747-1310 East Longmeadow, MA 01028 (413) 747-1357 RIVERDALE OFFICE 1063 Riverdale Street WESTFIELD BIG Y West Springfield, MA 01089 1 East Silver Street (413) 747-1300 Westfield, MA 01085 (413) 747-1367 SOUTHWICK OFFICE 515 College Highway P.O. Box 1081 Southwick, MA 01077 (413) 747-1425 WEBSTER OFFICE 115 East Main Street Webster, MA 01570 (508) 949-2221 WESTFIELD OFFICE 10 Broad Street Westfield, MA 01085 (413) 747-1360