UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q [X] QUARTER REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2000 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from _________ to _________ Commission File Number 1-15535 HEALTHEXTRAS, INC. (Exact name of registrant as specified in its charter) Delaware 52-2181356 -------------- ------------- (State or other jurisdiction of (I.R.S. Employer Identification Number) incorporation or organization) 2273 Research Boulevard, 2nd Floor, Rockville, Maryland 20850 (Address of principal executive offices, zip code) (301) 548-2900 (Registrant's phone number, including area code) Not Applicable --------------------------------- (Former name, former address and former fiscal year, if changed since last report) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No ------- ---------- Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of the last practicable date. The number of shares of common stock, par value $.01 per share, outstanding on November 10, 2000 was 28,002,600. HEALTHEXTRAS, INC. Second Quarter 2000 Form 10-Q TABLE OF CONTENTS Page ---- PART I FINANCIAL INFORMATION ITEM 1. Financial Statements Balance Sheets as of December 31, 1999 and September 30, 2000 Unaudited) .................................. 1 Statements of Operations and Comprehensive Loss for the Three and Nine Months Ended September 30, 1999 and 2000 (Unaudited)............................. 2 Statements of Cash Flows for the Nine Months Ended September 30, 1999 and 2000 (Unaudited)............................. 3 Notes to Financial Statements....................................... 4 ITEM 2 Management's Discussion and Analysis of Financial Condition and Results of Operations..................................... 6 ITEM 3 Quantitative and Qualitative Disclosures About Market Risk................................................... 13 PART II OTHER INFORMATION SIGNATURES PART I. FINANCIAL INFORMATION ITEM 1. Financial Statements HEALTHEXTRAS, INC. BALANCE SHEETS December 31, September 30, 1999 2000 ------------ ----------- (Unaudited) Current assets: Cash and cash equivalents $ 46,971,106 $ 36,161,760 Marketable securities of a related party 664,984 -- Accounts receivable 62,795 911,882 Deferred charges: Direct 1,203,854 570,167 Marketing and promotion 2,316,491 951,500 Other current assets 240,153 689,391 ------------- ------------- Total current assets 51,459,383 39,284,700 Fixed assets, net 1,904,847 2,841,583 Other assets 297,853 215,547 ------------- ------------- Total assets $ 53,662,083 $ 42,341,830 ============= ============= Current liabilities: Accounts payable and accrued expenses $ 1,060,777 $ 2,375,631 Deferred revenue 5,237,210 7,459,840 ------------- ------------- Total current liabilities 6,297,987 9,835,471 ------------- ------------- Total liabilities 6,297,987 9,835,471 ============= ============= Commitments Stockholders' equity Preferred stock, $0.01 par value, 5,000,000 shares authorized, none issued -- - Common stock, $0.01 par value, 100,000,000 shares authorized, 27,600,000 shares issued and outstanding at December 31, 1999 and September 30, 2000 276,000 276,000 Additional paid-in capital 48,045,635 48,045,635 Accumulated deficit (719,976) (15,532,714) Deferred compensation (370,232) (282,562) Accumulated other comprehensive income 132,669 -- ------------ ------------- Total stockholders' equity 47,364,096 32,506,359 ------------ ------------- Total liabilities and stockholders' equity $ 53,662,083 $ 42,341,830 ============ ============= The accompanying notes are an integral part of these financial statements 1 HEALTHEXTRAS, INC. STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS (UNAUDITED) Three months ended September 30, Six months ended September 30, 1999 2000 1999 2000 ------------- ------------ ------------ ------------ Revenue $ 1,572,309 $ 10,783,770 $ 2,593,547 $ 24,135,001 ------------ ------------ ------------ ------------ Direct expenses 875,055 5,698,061 1,616,270 12,684,003 Product development and marketing 2,487,079 7,069,249 5,670,784 23,183,272 General and administrative 1,088,921 1,921,801 1,845,923 5,290,798 ------------ ------------ ------------ ------------ Total operating expenses 4,451,055 14,689,111 9,132,977 41,158,073 ------------ ------------ ------------ ------------ Operating loss (2,878,746) (3,905,341) (6,539,430) (17,023,072) Interest income (expense), net (82,628) 492,767 (271,747) 1,699,094 Other income (expense), net -- (14,528) (300) 511,242 ------------ ------------ ------------ ------------ Net loss (2,961,374) (3,427,102) (6,811,477) (14,812,736) Unrealized holding gains (losses) on marketable securities arising during the period (223,334) -- (436,611) (132,669) ------------ ------------ ------------ ------------ Comprehensive loss $ (3,184,708) $ (3,427,102) $ (7,248,088) $(14,945,405) ============ ============ ============ ============ Basic and diluted net loss per share $ -- $ (0.12) $ -- $ (0.54) Weighted average shares of common stock outstanding (in thousands) -- 27,703 -- 27,681 Pro forma basic and diluted net loss per share $ (0.13) $ -- $ (0.34) $ -- Pro forma weighted average shares of common stock outstanding (in thousands) 23,116 -- 19,817 -- The accompanying notes are an integral part of these financial statements 2 > HEALTHEXTRAS, INC. STATEMENTS OF CASH FLOWS (Unaudited) Nine months ended September 30, ------------------------------- 1999 2000 ------------- ------------ Cash flows from operating activities: Net loss $ (6,811,477) $(14,812,736) Depreciation expense -- 306,697 Gain on sale of marketable securities -- (551,735) Other noncash items 258,987 87,670 Changes in assets and liabilities: Accounts receivable -- (849,087) Deferred charges 1,039,839 1,998,678 Prepaid expenses and other assets -- (145,382) Accounts payable and accrued expenses 92,023 1,314,854 Contribution payable (100,000) -- Deferred revenue 1,828,202 2,222,630 ------------ ------------ Net cash used in operating activities (3,692,426) (10,428,411) ------------ ------------ Cash flows from investing activities: Maturity of certificate of deposit 700,000 -- Capital expenditures -- (1,243,433) Sale of marketable securities -- 1,084,050 Other -- (221,552) ----------- ------------ Net cash provided by investing activities 700,000 (380,935) ------------ ------------ Cash flows from financing activities: Capital contribution 5,000,000 -- Proceeds from line of credit 650,000 -- Offering expenses (371,178) -- ------------ ------------ Net cash provided by financing activities 5,278,822 -- ------------ ------------ Net increase (decrease) in cash and cash equivalents 2,286,396 (10,809,346) Cash and cash equivalents at the beginning of period 219,285 46,971,106 ------------ ------------ Cash and cash equivalents at the end of period $ 2,505,681 $ 36,161,760 ============ ============ The accompanying notes are an integral part of these financial statements 3 HEALTHEXTRAS, INC. NOTES TO FINANCIAL STATEMENTS (Unaudited) 1. ORGANIZATION AND BASIS OF PRESENTATION HealthExtras, Inc. (the "Company" or "HealthExtras") is a leading provider of health and disability programs. Through its web site, employee benefit plans, and other direct channels, HealthExtras offers individuals, small businesses and employer groups customizable and affordable health and disability insurance. The Company has strategic relationships with nationally recognized insurance underwriters, and its marketing partners include the nation's largest financial institutions, along with leading affinity groups, associations, and Internet companies. Additionally, HealthExtras has a relationship with actor and advocate Christopher Reeve to promote its programs. HealthExtras, is a Delaware corporation organized on July 9, 1999 and the successor to certain predecessor companies including, from first to last: Sequel Newco, Inc., Sequel Newco Joint Venture (the Joint Venture), Health Extras Partnership ("HEP"), Sequel Newco, LLP ("SN LLP") and HealthExtras, LLC. On December 17, 1999, in connection with the closing of the initial public offering of 5,500,000 shares of the Company's common stock at a price of $11.00 per share, HealthExtras, LLC was merged into the Company, with the Company being the surviving entity. The members of HealthExtras, LLC received an aggregate 22,100,000 shares of the Company's common stock in exchange for their member interests. The proceeds received by the Company from the initial public offering (net of underwriting commissions and expenses of $5.6 million) were approximately $54.9 million. The accompanying financial statements include the accounts of the Company and the predecessor companies. The financial statements for the three and nine months ended September 30, 1999 and 2000 have not been audited but, in the opinion of management, include all adjustments (consisting only of normal recurring accruals) necessary to present fairly the information set forth therein. The results of operations for the three and nine months ended September 30, 2000 are not necessarily indicative of the results to be expected for the full year or in the future. These financial statements should be read in conjunction with the Company's Annual Report on Form 10-K for the year ended December 31, 1999. 4 HEALTHEXTRAS, INC. NOTES TO FINANCIAL STATEMENTS (Unaudited) 2. NET LOSS PER SHARE Basic net loss per share is based on the weighted average number of shares outstanding during the period. Diluted net loss per share is based on the weighted average number of shares and dilutive common stock equivalent shares outstanding during the period. Stock options to purchase 3,922,500 shares of common stock, at exercise prices ranging from $4.0625 to $13.20 were excluded from the computation of diluted net loss per share at September 30, 2000 because the exercise price of the stock options exceeded the average market price of the common shares, and therefore, were antidilutive. Pro forma basic and diluted net loss per share and weighted average shares outstanding reflect the formation of HealthExtras, Inc. and merger with HealthExtras, LLC in exchange for Company common stock as if the merger was effective January 1, 1999. Pro forma basic net loss per share is computed based on the weighted average number of outstanding shares of common stock. Pro forma diluted net loss per share adjusts the pro forma basic shares weighted average for the potential dilution that could occur if stock options or warrants, if any, were exercised. Pro forma diluted net loss per share is the same as pro forma basic net loss per share because there were no dilutive securities outstanding during the three and nine months ended September 30, 1999. 3. SUBSEQUENT EVENTS On October 10, 2000, the Company entered into a reciprocal marketing agreement with UnumProvident Corporation ("Unum"). Terms of the agreement include a strategic investment of $6 million by Unum, consisting of 1,302,600 shares of newly issued HealthExtras common stock, in support of this marketing opportunity. As part of the marketing agreement, Unum, a leading provider of group and individual disability insurance, will eventually serve as the exclusive underwriter for several of the HealthExtras products. On October 4, 2000, the Board adopted the 2000 HealthExtras Stock Option Plan. The plan provides for the issuance of options for 1 million shares of HealthExtras' common stock. Additionally, the board of directors adopted the 2000 HealthExtras' Board Member Stock Option Plan that provides for the issuance of options for 200,000 shares of HealthExtras' common stock. Both of these plans are subject to shareholder approval. 5 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS This Form 10-Q may contain forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements involve a number of risks and uncertainties. We undertake no obligation to revise any forward-looking statements in order to reflect events or circumstances that may arise after the date of this report. Readers are urged to carefully review and consider the various disclosures made in this report and in our other filings with the Securities and Exchange Commission that attempt to advise interested parties of the risks and factors that may affect our business. OVERVIEW - -------- We expect to generate a significant portion of our revenue from the sale of membership programs which include health and disability benefits. To date, we have primarily focused on the distribution of our membership programs to bank customers and building recognition of our program brand. Christopher Reeve is featured prominently in our online, television and print marketing campaigns to build brand awareness. Our intent is to effect a substantial portion of our program distributions over the Internet. We believe our consumer research and marketing efforts have given us valuable insight into the consumer perceptions and preferences regarding the value and limitations of prevailing insurance products. Accordingly, we believe that our programs are well positioned to address the needs of our targeted market segments. As of September 30, 2000, more than 360,000 members had enrolled in our programs. Revenue is generated by payments for program benefits. The primary determinant of our revenue recognition is monthly program enrollment. In general, revenue is recognized based on the number of members enrolled in each reporting period multiplied by the applicable monthly fee for their specific membership program. The revenue recognized includes the cost of the membership benefits, which are supplied by others, including the insurance components. Revenue from program payments received, and related direct expenses, are deferred to the extent that they are applicable to future periods or to any refund guarantee we offer. As of September 30, 2000, initial revenue was deferred for approximately 83,000 program members. Direct expenses consist principally of compensation to distribution partners, processing fees, and the cost of benefits provided to program members. Direct expenses are a function of the level of membership during the period and the specific set of program features selected by members. The coverage obligations of our benefit suppliers and our related expense are determined monthly, as are our remaining direct expenses. We have historically maintained a prepaid expense balance with respect to the insurance features of its programs. Where amounts are prepaid, direct expense is recognized based on the actual membership levels in each program. The carrying value of our prepayment is adjusted at the end of each quarter based on factors including enrollment levels in each product, enrollment trends, and the remaining portion of the unexpired prepayment period. In the event that coverage was purchased in advance, and there were insufficient members to utilize the coverage, the value would expire and be expensed without any related revenue. 6 Our limited history makes it difficult to evaluate our business and prospects. We have incurred substantial operating losses since our inception, and we intend to incur significant marketing and brand development expenses over the next several years. We anticipate that our operating losses will continue in the near term. There can be no assurance that we will generate significant revenues or profitability in the future. RESULTS OF OPERATIONS - --------------------- THREE MONTHS ENDED SEPTEMBER 30, 2000 TO THREE MONTHS ENDED SEPTEMBER 30, 1999 HealthExtras incurred an operating loss of $3.9 million for the three months ended September 30, 2000, compared to an operating loss of $2.9 million for the same period in 1999. Revenue of $10.8 million for the three months ended September 30, 2000 consisted of program member payments earned during the period. Cash collections from program subscriptions for the three months ended September 30, 2000, totaled $11.1 million. Revenue and cash collections for the three months ended September 30, 1999, were $1.6 million and $2.2 million, respectively. Operating expenses for the three months ended September 30, 2000 totaled $14.7 million compared to $4.5 million for the same period in 1999. Direct expenses for the three months ended September 30, 2000 were $5.7 million, or 39% of total operating expenses, reflecting the cost of the benefits included in our programs and compensation payable to our distribution partners. Direct expenses for the three months ended September 30, 1999 were $875,000, representing 20% of total operating expenses. We incurred approximately $7.1 million, or 48% of total operating expenses, in product development and marketing costs for the three months ended September 30, 2000. These costs included $87,000 for the creative development of promotional and sales materials, including television, radio, and print advertisements, $793,000 for media production, including television, radio, print and Internet advertising, $4.8 million in media distribution expenses, $250,000 in product endorsement costs, and $265,000 in market research and ongoing product development. Product development and marketing costs for the three months ended September 30, 1999 were approximately $2.5 million, or 56% of total operating expenses, including $1.8 million in creative costs for print advertisements, $417,000 for media production, including print and Internet advertising, $203,000 in product endorsement, and approximately $87,000 in market research and product development. General and administrative expenses for the three months ended September 30, 2000 were $1.9 million, or 13% of total operating expenses, including $1.0 million in compensation and benefits, $95,000 in other personnel costs, $34,000 in telephone and software expenses, $117,000 in professional fees, $132,000 in facilities expenses, and $183,000 in depreciation and amortization charges. General and administrative expenses for the same period in 1999 were approximately $1.1 million, or 24% of total operating expenses, including $571,000 in compensation and benefits and $62,000 in professional fees. All increases in expenses were generally attributable to higher levels of operating activities and growth in personnel. Interest income of $493,000 for the three months ended September 30, 2000 reflects the investment of the net proceeds received upon the closing of our initial public offering in December 1999. 7 NINE MONTHS ENDED SEPTEMBER 30, 2000 TO NINE MONTHS ENDED SEPTEMBER 30, 1999 HealthExtras incurred an operating loss of $17.0 million for the nine months ended September 30, 2000, compared to an operating loss of $6.5 million for the same period in 1999. Revenue of $24.1 million for the nine months ended September 30, 2000 consisted of program member payments earned during the period. Cash collections from program subscriptions for the nine months ended September 30, 2000, totaled $26.4 million. Revenue and cash collections for the nine months ended September 30, 1999, were $2.6 million and $4.4 million, respectively. Operating expenses for the nine months ended September 30, 2000 totaled $41.2 million compared to $9.1 million for the same period in 1999. Direct expenses for the nine months ended September 30, 2000 were $12.7 million, or 31% of total operating expenses, reflecting the cost of the benefits included in our programs and compensation payable to our distribution partners. Direct expenses for the nine months ended September 30, 1999 were $1.6 million, representing 18% of total operating expenses. We incurred approximately $23.2 million, or 56% of total operating expenses, in product development and marketing costs for the nine months ended September 30, 2000. These costs included $1.1 million for the creative development of promotional and sales materials, including television, radio, and print advertisements, $4.5 million for media production, including television, radio, print and Internet advertising, $14.2 million in media distribution expenses, $807,000 in product endorsement costs, and $530,000 in market research and ongoing product development. Product development and marketing costs for the nine months ended September 30, 1999 were approximately $5.7 million, or 62% of total operating expenses, including $3.3 million in creative costs, $1.2 million for media production, including print and Internet advertising, $758,000 in product endorsement, and approximately $380,000 in market research and product development. General and administrative expenses for the nine months ended September 30, 2000 were $5.3 million, or 13% of total operating expenses, including $3.0 million in compensation and benefits, $346,000 in other personnel costs, $161,000 in telephone and software expenses, $249,000 in professional fees, $263,000 in facilities expenses, and $307,000 in depreciation and amortization charges. General and administrative expenses for the same period in 1999 were approximately $1.8 million, or 20% of total operating expenses, including $949,000 in compensation and benefits, $189,000 in professional fees. All increases in expenses were generally attributable to higher levels of operating activities and growth in personnel. Interest income of $1.7 million for the nine months ended September 30, 2000 reflects the investment of the net proceeds received upon the closing of our initial public offering in December 1999. LIQUIDITY AND CAPITAL RESOURCES - ------------------------------- Prior to our initial public offering, our operations were funded primarily through capital investments, advances from our Chairman of the Board, and borrowings under a line of credit. In December 1999, we completed the sale to the public of 5,500,000 shares of the Company's common stock and received proceeds (net of underwriting commissions and expenses of $5.6 million) of approximately $54.9 million. As of September 30, 2000, we had $36.2 million in cash and cash equivalents, $29.4 million in working capital and no debt. As discussed in Note 3 to the financial statements, subsequent to September 30, 2000, UnumProvident Corporation invested $6 million in exchange for 1.3 million shares of newly issued shares of our common stock. 8 We anticipate our available cash resources will be sufficient to meet our presently anticipated working capital, capital expenditures, and business expansion requirements for approximately the next 24 months. There can be no assurance that we will not require additional capital prior to the expiration of that 24-month period. Even if such funds are not required, we may seek additional equity or debt financing. We cannot assure you that such financing will be available on acceptable terms, if at all, or that such financing will not be dilutive to our stockholders. RECENT ACCOUNTING PRONOUNCEMENTS - -------------------------------- In June 1998, the Financial Accounting Standards Board issued Statement on Financial Accounting Standards No. 133, "Accounting for Derivative Instruments and Hedging Activities." We will be required to adopt SFAS No. 133 for the quarter ending March 31, 2001. Because we do not currently hold any derivative financial instruments and do not expect to engage in hedging activities, adoption of SFAS No. 133 is expected to have no material impact on our financial condition or results of operations. INTEREST RATE AND EQUITY PRICE SENSITIVITY - ------------------------------------------ We are subject to interest rate risk on our short-term investments. We have determined that a 10% move in the current weighted average interest rate of our short-term investments would not have a material effect in our financial position, results of operations and cash flows in the next year. CERTAIN FACTORS THAT MAY AFFECT FUTURE OPERATING RESULTS OR STOCK PRICES - ------------------------------------------------------------------------ FACTORS RELATED TO OUR BUSINESS BECAUSE WE HAVE A LIMITED OPERATING HISTORY, OUR BUSINESS PROSPECTS ARE SUBJECT TO A GREAT DEAL OF UNCERTAINTY - ------------------------------------------------------------------------------- While our product development efforts have been ongoing for the past three years, we began revenue-generating activities in January 1999. This limited history of operating our business means that our business prospects remain subject to a great deal of uncertainty and risks. WE HAVE NOT BEEN PROFITABLE AND MAY NOT BECOME PROFITABLE IN THE FUTURE - ----------------------------------------------------------------------- We have incurred operating losses since our inception. Because we plan to continue to significantly increase our operating expenses in an attempt to increase our member base, we will need to generate significantly higher revenues to achieve profitability. Even if we achieve profitability, we may not be able to maintain profitability in the future. In addition, as our business model evolves, we expect to introduce a number of new products and services that may or may not be profitable for us. 9 OUR FUTURE PROFITABILITY IS DEPENDENT, TO A SIGNIFICANT EXTENT, UPON INCREASED CONSUMER DEMAND FOR ADDITIONAL PRODUCTS, WHICH WE ARE IN THE PROCESS OF DEVELOPING OR MAY DEVELOP IN THE FUTURE - ------------------------------------------------------------------------------+ Most of our revenue currently is derived from members purchasing membership programs, which include disability benefits. We believe our future profitability is dependent upon achieving substantial increases in sales of our programs, including those providing excess health insurance coverage and other benefits we are developing or may develop in the future. To the extent these products include insurance features, they generally will require regulatory approvals. If we do not achieve these increased sales, we may never achieve profitability. IF THE SALE OF OUR MEMBERSHIP PROGRAMS OVER THE INTERNET DOES NOT ACHIEVE WIDESPREAD CONSUMER ACCEPTANCE, WE MAY NEVER ACHIEVE PROFITABILITY - ------------------------------------------------------------------------- To date, we primarily have promoted our membership programs through mailings to credit card or other customers of banks. However, we intend to significantly increase the distribution of our programs over the Internet. Thus, our future profitability is dependent in large part on our ability to achieve widespread consumer acceptance of purchasing our programs over the Internet. The development of an online market for programs, such as those we offer, has only recently begun, is rapidly evolving and likely will be characterized by an increasing number of market entrants. Therefore, there is significant uncertainty with respect to the viability and growth potential of this market There can be no assurance that an online market for our programs will develop or that consumers will significantly increase their use of the Internet for obtaining the types of products and services included in the programs that we sell. If an online market for these products fails to develop, or develops more slowly than we expect, or if our programs do not achieve widespread market acceptance, the prospects for our achieving profitable operations will be significantly reduced. IF WE LOSE ONE OR MORE OF OUR MARKETING RELATIONSHIPS, OUR ACCESS TO POTENTIAL CUSTOMERS WOULD DECLINE AND SALES AND REVENUES WOULD SUFFER - --------------------------------------------------------------------- A substantial majority of all of our programs sold to date have been through mailings sent by banks to their credit card and other customers. If we lose one or more of our marketing relationships with credit card issuers and are unable to replace those relationships with other marketing outlets, our access to potential customers would decline and sales and revenues would suffer. IF WE ARE NOT ABLE TO ACHIEVE A HIGH LEVEL OF BRAND RECOGNITION AND CONSUMER DEMAND FOR OUR PROGRAMS, WE WILL NOT ACHIEVE THE LEVEL OF REVENUES WE NEED TO BE PROFITABLE - ------------------------------------------------------------------------------ There are a growing number of websites that offer consumers access to information regarding insurance coverage alternatives and product pricing. Our programs may be considered to compete with these and other distribution channels for insurance products. We believe that broader recognition of the HealthExtras brand and increased consumer demand for our programs are essential to our future success. To attempt to achieve that recognition and demand, we intend to continue to pursue an aggressive brand-enhancement strategy consisting of our traditional print advertising, as well as national radio and television advertising, online marketing and promotional efforts. This effort will require significantly greater expenditures than we have been able to make to date. If these expenditures do not result in a sufficient increase in revenues, we will not achieve profitability. 10 THE LOSS OF OUR RELATIONSHIP WITH CHRISTOPHER REEVE TO PROMOTE OUR PROGRAMS COULD SIGNIFICANTLY IMPAIR OUR BRAND RECOGNITION AND, THUS, OUR ABILITY TO SELL OUR PROGRAMS - -------------------------------------------------------------------------------- The loss of the Christopher Reeve identification with our programs, upon termination of our contract or otherwise, could significantly reduce our ability to sell our programs. IF WE LOSE OUR RELATIONSHIPS WITH OUR BENEFIT PROVIDERS, WE COULD HAVE DIFFICULTY MEETING DEMAND FOR THE PRODUCTS AND SERVICES INCLUDED IN THE PROGRAMS WE SELL We are dependent on the providers of benefits included in our programs. These benefits are provided pursuant to arrangements with Chubb & Son and others that may be terminated on relatively short notice. If we lose these relationships and are unable to replace them quickly and cost effectively, we would not be able to satisfy consumer demand for our programs. WE MAY EXPERIENCE SIGNIFICANT FLUCTUATIONS IN OUR QUARTERLY RESULTS OF OPERATIONS WHICH WILL MAKE IT DIFFICULT FOR INVESTORS TO MAKE RELIABLE PERIOD-TO-PERIOD COMPARISONS AND MAY CONTRIBUTE TO VOLATILITY IN OUR STOCK PRICE - -------------------------------------------------------------------------------- Our quarterly expenses have fluctuated significantly in the past, and we expect our quarterly revenues and expenses to continue to fluctuate significantly in the future. The causes for fluctuations could include, among other factors: * changes in acceptance levels for our benefit program by consumers; * our levels of marketing expenditures; * renewal rate experience for our benefit programs; * the initiation of new or increased distribution methods, services and products by our competitors; * price competition by insurance companies in their sale of insurance products; and * the level of Internet use to purchase insurance or similar type products. We believe that quarter-to-quarter comparisons of our operating results are not necessarily meaningful and not good indicators of our future performance. Due to the above-mentioned and other factors, it is possible that in one or more future quarters our operating results will fall below the expectations of securities analysts and investors. If this happens, the trading price of our common stock would likely decrease. IF WE DO NOT MANAGE OUR GROWTH EFFECTIVELY, WE WILL NOT BE ABLE TO OPERATE PROFITABLY - ------------------------------------------------------------------------------- We only began offering our programs in November 1998, and we have been expanding our operations rapidly. Our growth strategy, if successful, will result in further expansion. We can achieve profitable operation, however, only if we are able to manage our growth effectively. Our growth in operations has placed significant demands on our management and other resources, which is likely to continue. Under these conditions, it is important for us to retain our existing management and to attract, hire and retain additional highly skilled and motivated officers, managers and employees and improve existing systems and/or implement new systems. We may not be successful in managing or expanding our operations or maintaining adequate management, financial and operating systems and controls. 11 IF THE PROVIDERS OF THE BENEFITS INCLUDED IN OUR PROGRAMS FAIL TO PROVIDE THOSE BENEFITS, WE COULD BECOME SUBJECT TO LIABILITY CLAIMS BY OUR PROGRAM MEMBERS - ------------------------------------------------------------------------------ We arrange for the provision by others of the benefits included in our member programs. If the firms with which we have contracted to provide those benefits fail to provide them as required, or are negligent or otherwise culpable in providing them, we could become involved in any resulting claim or litigation. FACTORS RELATED TO REGULATIONS IF WE FAIL TO COMPLY WITH ALL OF THE VARIOUS AND COMPLEX LAWS AND REGULATIONS GOVERNING OUR BUSINESS, WE COULD BE SUBJECT TO FINES, ADDITIONAL LICENSING REQUIREMENTS OR THE INABILITY TO MARKET IN PARTICULAR JURISDICTIONS - ----------------------------------------------------------------------------- Complex laws, rules and regulations of each of the 50 states and the District of Columbia pertaining to insurance impose strict and substantial requirements on insurance coverage sold to consumers and businesses. Compliance with these laws, rules and regulations can be arduous and imposes significant costs. The underwriter of the insurance benefits included in HealthExtras programs is responsible for obtaining and maintaining regulatory approvals for those benefits. If the appropriate regulatory approvals for the insurance benefits included in our programs are not maintained, we would have to stop including those benefits. An independent licensed insurance agency is responsible for the solicitation of insurance benefits involved in HealthExtras programs. Each jurisdiction's insurance regulator typically has the power, among other things, to: * administer and enforce the laws and promulgate rules and regulations applicable to insurance, including the quotation of insurance premiums; * approve policy forms and regulate premium rates; * regulate how, by which personnel and under what circumstances, an insurance premium can be quoted and published; and * regulate the solicitation of insurance and license insurance companies, agents and brokers who solicit insurance. State insurance laws and regulations are complex and broad in scope and are subject to periodic modification as well as differing interpretations. There can be no assurance that insurance regulatory authorities in one or more states will not determine that the nature of our business requires us to be licensed under applicable insurance laws. A determination to that effect or that we or our business partners are not in compliance with applicable regulations could result in fines, additional licensing requirements or inability to market our programs in particular jurisdictions. Such penalties could significantly increase our general operating expenses and harm our business. In addition, even if the allegations in any regulatory or legal action against us turn out to be false, negative publicity relating to any such allegation could result in a loss of consumer confidence and significant damage to our brand. We believe that because many consumers and insurance companies are not yet comfortable with the concept of purchasing insurance online, the publicity relating to any such regulatory or legal issues could significantly reduce sales of our programs. 12 REGULATION OF THE SALE OF INSURANCE OVER THE INTERNET AND OF ELECTRONIC COMMERCE GENERALLY IS UNSETTLED, AND FUTURE LAWS, REGULATIONS AND INTERPRETATIONS COULD HINDER OUR ABILITY TO OFFER PROGRAMS OVER THE INTERNET - ---------------------------------------------------------------------------- The distribution of our programs including an insurance component over the Internet subjects us to additional risk as most insurance laws and regulations have not been modified to clarify or amend their application to Internet transactions. Currently, many state insurance regulators and legislators are exploring the need for specific regulation of insurance sales over the Internet. Such regulation could dampen the growth of the Internet as a means of providing insurance services. Moreover, the application of laws governing general commerce on the Internet remains largely unsettled, even in areas where there has been some legislative action. It may take years to determine whether and how existing laws such as those governing insurance, intellectual property, privacy and taxation apply to the Internet. In addition, the growth and development of the market for electronic commerce may prompt calls for more stringent consumer protection laws and regulations that may impose additional burdens on companies conducting business over the Internet. Any new laws or regulations or new interpretations of existing laws or regulations relating to the Internet could hinder our ability to offer programs over the Internet. WE COULD BE SUBJECT TO LEGAL LIABILITY BASED UPON THE INFORMATION ON OUR WEBSITE - ------------------------------------------------------------------------------ Our members may rely upon the information published on our website regarding insurance coverage, exclusions, limitations and ratings, and the other benefits included in our programs. To the extent that the information we provide is not accurate, we could be liable for damages. These types of claims could be time-consuming and expensive to defend, divert management's attention, and could cause consumers to lose confidence in our service. As a result, these types of claims, whether or not successful, could harm our business. FACTORS RELATED TO THE INTERNET AND ELECTRONIC COMMERCE IF WE EXPERIENCE FAILURES OF, OR CAPACITY CONSTRAINTS IN, OUR SYSTEMS OR THE SYSTEMS OF THIRD PARTIES ON WHICH WE RELY, SALES OF OUR PROGRAMS LIKELY WOULD BE REDUCED AND OUR REPUTATION COULD BE DAMAGED - --------------------------------------------------------------------------- We use both internally developed and third party systems to operate the Internet aspects of our business. If the number of users of our service increases substantially, we will need to significantly expand and upgrade our technology, transaction processing systems and network infrastructure. We do not know whether we will be able to accurately project the rate or timing of any increases, or expand and upgrade our systems and infrastructure to accommodate any increases in a timely manner. Our ability to facilitate transactions successfully and provide high quality customer service also depends on the efficient and uninterrupted operation of our computer and communications hardware systems. Our service has experienced periodic system interruptions, and it is likely that these interruptions will continue to occur from time to time. Additionally, our systems and operations are vulnerable to damage or interruption from human error, natural disasters, power loss, telecommunication failures, break-ins, sabotage, computer viruses, acts of vandalism and similar events. We may not carry sufficient business interruption insurance to compensate for losses that could occur. Any system failure that causes an interruption in service or decreases the responsiveness of our service would impair our revenue-generating capabilities, and could damage our reputation and our brand name. 13 IF WE ARE UNABLE TO SAFEGUARD THE SECURITY AND PRIVACY OF OUR PROGRAM MEMBERS' INFORMATION, OUR REPUTATION WOULD BE DAMAGED AND WE COULD BE SUBJECT TO LITIGATION AND LIABILITY A significant barrier to electronic commerce and online communications has been the need for secure transmission of confidential information over the Internet. Our ability to secure the transmission of confidential information over the Internet is essential in maintaining consumer confidence in our service. In addition, because we handle confidential and sensitive information about our program members, any security breaches would damage our reputation and could expose us to litigation and liability. We cannot guarantee that our systems will prevent security breaches. ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK (Included in Management's Discussion and Analysis of Financial Condition and Results of Operations) PART II. OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS In the ordinary close of business, the Company may become subject to legal proceedings and claims. The Company is not aware of any legal proceedings or claims which, in the opinion of management, will have a material effect on the financial condition or results of operations of the Company. 14 ITEM 2 CHANGES IN SECURITIES On December 14, 1999, the Company's Registration Statement on Form S-1 (File No. 333-83761) was declared effective by the Securities and Exchange Commission. Pursuant to the Registration Statement, 5,500,000 shares of the Company's Common Stock, $0.01 par value, were offered and sold at an offering price of $11.00 per share. The offering was completed on December 17, 1999. The managing underwriters of the offering were Warburg Dillon Read LLC, PaineWebber Incorporated, Prudential Securities Incorporated and SG Cowen Securities Corporation. Refer to Item 5 for information regarding outstanding securities issued to the UnumProvident Corporation. The net proceeds to the Company from the sale of the 5,500,000 shares of common stock were approximately $54.9 million after deducting underwriting discounts and offering expenses of approximately $4.2 million and $1.4 million, respectively. As of September 30, 2000, we had used approximately $18.7 million of the net proceeds. Of this amount, approximately $2.9 million was used to repay borrowings under a line of credit and approximately $2.3 million was used to repay a non-interest bearing loan from the Chairman of the Board of the Company. The remainder was used to fund operating activities, in particular those relating to the Company's sales and marketing efforts. The amount of the net proceeds not used as of September 30, 2000 has been invested in short-term, investment grade, and interest bearing securities. ITEM 3. DEFAULTS UPON SENIOR SECURITIES (NOT APPLICABLE) ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS ITEM 5. OTHER INFORMATION On October 10, 2000, the Company entered into a reciprocal marketing agreement with UnumProvident Corporation ("Unum"). Terms of the agreement include a strategic investment of $6 million by Unum, consisting of 1,302,600 shares of newly issued HealthExtras common stock, in support of this marketing opportunity. As part of the marketing agreement, Unum, a leading provider of group and individual disability insurance, will eventually serve as the exclusive underwriter for several of the HealthExtras products. In connection with such sale, the Company relied upon the exemption from the registration requirements of the Securities Act of 1933 afforded by Section 4(2) of that Act. 15 On October 4, 2000, the Board adopted the 2000 HealthExtras Stock Option Plan. The plan provides for the issuance of options for 1 million shares of HealthExtras' common stock. Additionally, the board of directors adopted the 2000 HealthExtras' Board Member Stock Option Plan that provides for the issuance of options for 200,000 shares of HealthExtras' common stock. Both of these plans are subject to shareholder approval. Paul H. Warren and Julian A.L. Allen have resigned from the Board of Directors. 16 ITEM 6. EXHIBITS AND REPORTS ON FORMS 8-K 1. The following exhibits are filed as part of this report unless noted otherwise: Exhibit No. Description - ----------- ------------------------------------------------------------- 27.1 Financial Data Schedule (filed herewith) 99.1 IPM Press Release 2. REPORTS ON FORM 8-K None SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. Date: November 14, 2000 By: /s/ Thomas L. Blair ------------------- Thomas L. Blair Chairman of The Board Date: November 14, 2000 By: /s/ David T. Blair ------------------ David T. Blair Chief Executive Officer and Director Date: November 14, 2000 By: /s/ Michael P. Donovan ---------------------- Michael P. Donovan Chief Financial Officer and Chief Accounting Officer 17