================================================================================ UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 10-QSB [X] QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2005 Commission file number 0-28008 SmartServ Online, Inc. - -------------------------------------------------------------------------------- (Exact Name of Small Business Issuer as Specified in Its Charter) Delaware 13-3750708 - -------------------------------------------------------------------------------- (State or Other Jurisdiction of (I.R.S. Employer Identification No.) Incorporation or Organization) 2250 Butler Pike, Suite 150, Plymouth Meeting, PA 19462 - -------------------------------------------------------------------------------- (Address of Principal Executive Offices) (610) 397-0689 - -------------------------------------------------------------------------------- (Issuer's Telephone Number, Including Area Code) Check whether the issuer (1) filed all reports required to be filed by Section 13 or 15(d) of the Exchange Act during the past 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes |X| No |_| The number of shares of common stock, $.01 par value, outstanding as of May 1, 2005 was 5,520,605. Transitional Small Business Disclosure Format (check one): Yes |_| No |X| ================================================================================ SmartServ Online, Inc. Form 10-QSB Index PART 1. FINANCIAL INFORMATION Item 1. Consolidated Financial Statements Consolidated Balance Sheets - March 31, 2005 (unaudited) and December 31, 2004........................................................2 Consolidated Statements of Operations - three months ended March 31, 2005 and 2004 (unaudited)......................................4 Consolidated Statement of Changes in Stockholders' Equity - three months ended March 31, 2005 (unaudited).........................................5 Consolidated Statements of Cash Flows - three months ended March 31, 2005 and 2004 (unaudited)......................................6 Notes to Consolidated Financial Statements (unaudited)...................7 Item 2. Management's Discussion and Analysis or Plan of Operation............17 Item 3. Controls and Procedures..............................................24 PART II. OTHER INFORMATION Item 1. Legal Proceedings....................................................24 Item 2. Unregistered Sales of Equity Securities and Use of Proceeds..........24 Item 3. Defaults Upon Senior Securities......................................25 Item 6. Exhibits ............................................................25 Signatures...........................................................26 1 SmartServ Online, Inc. Consolidated Balance Sheets March 31, December 31, 2005 2004 ---------- ---------- (Unaudited) Assets Current assets Cash $ 892,657 $1,792,856 Investments 100,019 99,697 Accounts receivable 4,469,565 92,496 Prepaid expenses 22,938 349,040 ---------- ---------- Total current assets 5,485,179 2,334,089 ---------- ---------- Property and equipment, net 65,119 73,500 Goodwill 1,743,819 -- Intangibles, net of accumulated amortization of $160,161 and 874,728 911,688 $123,201 as of March 31, 2005 and December 31, 2004, respectively Security deposits 18,787 18,237 ---------- ---------- Total Assets $8,187,632 $3,337,514 ========== ========== See accompanying notes. 2 SmartServ Online, Inc. Consolidated Balance Sheets March 31, December 31, 2005 2004 ------------- ------------- (Unaudited) Liabilities and Stockholders' Equity Current liabilities Accounts payable $ 4,923,256 $ 446,528 Accrued liabilities 1,782,760 1,419,248 Current portion of note payable 36,898 36,898 ------------- ------------- Total current liabilities 6,742,914 1,902,674 ------------- ------------- Note payable 4,798 13,415 Commitments and Contingencies (Note 7) Stockholders' Equity Convertible preferred stock - $0.01 par value Authorized - 1,000,000 shares Issued and outstanding - 851,448 and 862,282 shares, aggregate liquidation preference of $14,315,983 and $14,056,639 as of March 31, 2005 and December 31,2004, respectively 8,514 8,623 Common stock - $.01 par value Authorized - 40,000,000 shares Issued - 5,586,785 shares and 3,978,445 shares ; outstanding - 5,457,732shares and 3,849,392 shares at March 31, 2005 and at December 31, 2004, respectively 55,868 39,785 Additional paid-in capital 106,162,113 103,877,486 Unearned compensation (1,250,493) (1,363,663) Accumulated deficit (103,372,429) (100,977,153) ------------- ------------- 1,603,573 1,585,078 ------------- ------------- Treasury stock, 129,053 shares at cost (163,653) (163,653) ------------- ------------- Total stockholders' equity 1,439,920 1,421,425 ------------- ------------- Total Liabilities and Stockholders' Equity $ 8,187,632 $ 3,337,514 ============= ============= See accompanying notes. 3 SmartServ Online, Inc. Consolidated Statements of Operations (Unaudited) Three Months Ended March 31, ----------------------------- 2005 2004 ------------ ------------ Revenues $ 11,493,851 $ 73,711 ------------ ------------ Costs and expenses Direct costs of revenues (11,486,695) (316,866) Sales and marketing expenses (260,691) (43,706) General and administrative expenses (2,030,529) (650,949) Stock-based compensation (113,170) (1,532,141) ------------ ------------ Total costs and expenses (13,891,085) (2,543,662) ------------ ------------ Loss from operations (2,397,234) (2,469,951) ------------ ------------ Other income (expense) Interest income 2,567 3,221 Interest expense and other financing costs (609) (1,937,081) Legal settlement -- (196,800) ------------ ------------ 1,958 (2,130,660) ------------ ------------ Net loss $ (2,395,276) $ (4,600,611) ============ ============ Preferred stock dividend accrued (1,194,135) (913,840) ------------ ------------ Net loss applicable to common shareholders $ (3,589,411) $ (5,514,451) ============ ============ Basic and diluted loss per common share $ (0.72) $ (2.25) ============ ============ Weighted average shares outstanding - basic and diluted 4,961,319 2,447,453 ============ ============ See accompanying notes. 4 SmartServ Online, Inc. Consolidated Statement of Changes in Stockholders' Equity Three Months Ended March 31, 2005 (Unaudited) Series A Convertible Common Stock Preferred Stock Shares Par Value Shares Par Value ------------- ------------- ------------- ------------- Balances at December 31, 2004 3,978,445 $ 39,785 862,282 $ 8,623 Issuance of common stock to acquire KPCCD, Inc. 1,000,000 10,000 -- -- Issuance of warrants as compensation for services -- -- -- -- Issuance of warrants to vendor -- -- -- -- Issuance of common stock pursuant to an antidilution provision of a May 2000 stock purchase agreement 500,000 5,000 -- -- Series A Preferred Stock and warrants -- -- -- -- Conversion of Series A Preferred Stock 108,340 1,083 (10,834) (109) Accretion of Series A Preferred Stock -- -- -- -- Dividends accrued on Series A Preferred Stock -- -- -- -- Common stock issuable per settlement with former officer -- -- -- -- Amortization of unearned compensation -- -- -- -- Net loss for the period -- -- -- -- ----------------------------------------------------------- Balances at March 31, 2005 5,586,785 $ 55,868 851,448 $ 8,514 =========================================================== Additional Paid- in Unearned Treasury Accumulated Capital Compensation Stock Deficit ------------------------------------------------------------- Balances at December 31, 2004 $ 103,877,486 $ (1,363,663) $ (163,653) $(100,977,153) Issuance of common stock to acquire KPCCD, Inc. 1,707,143 -- -- -- Issuance of warrants as compensation for services 725,165 -- -- -- Issuance of warrants to vendor 12,637 -- -- -- Issuance of common stock pursuant to an antidilution provision of a May 2000 stock purchase agreement (5,000) -- -- -- Series A Preferred Stock and warrants 934,791 -- -- -- Conversion of Series A Preferred Stock (974) -- -- -- Accretion of Series A Preferred Stock (934,791) -- -- -- Dividends accrued on Series A Preferred Stock (259,344) -- -- -- Common stock issuable per settlement with former officer 105,000 -- -- -- Amortization of unearned compensation -- 113,170 -- -- Net loss for the period -- -- -- (2,395,276) ------------------------------------------------------------- Balances at March 31, 2005 $ 106,162,113 $ (1,250,493) $ (163,653) $(103,372,429) ============================================================= See accompanying notes. 5 SmartServ Online, Inc. Consolidated Statements of Cash Flows (Unaudited) Three Months Ended March 31, --------------------------- 2005 2004 ----------- ----------- Operating Activities Net loss $(2,395,276) $(4,600,611) Adjustments to reconcile net loss to net cash used for operating activities Depreciation and amortization 47,725 -- Noncash compensation costs 105,000 640,418 Provision for doubtful accounts 225,000 -- Noncash consulting services 725,165 91,641 Noncash payments to vendors 12,637 219,369 Amortization of deferred compensation 113,170 1,532,141 Amortization of deferred financing costs -- 1,231,772 Changes in operating assets and liabilities Accounts receivable (4,602,069) 3,481 Accrued interest receivable -- 43,783 Prepaid expenses 326,102 65,765 Prepaid compensation -- 88,749 Accounts payable and accrued liabilities 4,580,896 (434,557) Deferred revenues -- (4,167) Security deposit (550) (11,212) ----------- ----------- Net cash used for operating activities (862,200) (1,133,428) ----------- ----------- Investing Activities Purchase of equipment (2,384) (18,099) Purchase of KPCCD, Inc. (26,676) (87,500) Purchase of investments (322) -- ----------- ----------- Net cash used for investing activities (29,382) (105,599) ----------- ----------- Financing Activities Proceeds from the issuance of series A convertible preferred stock and warrants - net -- 8,569,525 Repayment of notes payable and accrued interest (8,617) (1,391,504) ----------- ----------- Net cash (used for) provided by financing activities (8,617) 7,178,021 ----------- ----------- (Decrease) increase in cash and cash equivalents (900,199) 5,938,994 Cash and cash equivalents- beginning of period 1,792,856 139,178 ----------- ----------- Cash and cash equivalents- end of period $ 892,657 $ 6,078,172 =========== =========== See accompanying notes. 6 SmartServ Online, Inc. Notes to Unaudited Consolidated Financial Statements March 31, 2005 1. Nature of Business and Operations SmartServ Online, Inc. (the "Company" or "SmartServ") designs, develops and distributes software and services that enable the delivery to wireless devices of various content, with special emphasis on cell phones. The content which the Company provides includes premium content such as ringtones, images and games, and dynamic changing content such as horoscopes, lottery results and weather reports. Historically, the Company licensed its applications, content, and related services to wireless carriers and enterprises. The Company has revenue sharing license agreements with wireless carriers such as Verizon Wireless, AT&T Wireless, Nextel, and ALLTEL Wireless, that allow it to deliver its services and branded content to a wide base of consumer cell phone users. For enterprises, the Company has in the past offered solutions that deliver financial market data, proprietary internal documents and other useful information to mobile workers, although this no longer comprises a core part of the Company's business or strategy. The Company, headquartered in Plymouth Meeting, PA, is transitioning to become a Mobile Virtual Network Operator (MVNO) that will be launching mobile phone service in 2005 with low cost, prepaid minute plans, discounted international long distance and the latest in mobile content such as ringtones, mobile games and images. SmartServ has an agreement with Sprint to utilize Sprint's Nationwide PCS Network for its prepaid mobile phone service. Under this agreement, Sprint wholesales wireless minutes from their network directly to SmartServ for resale to its UPHONIA(TM) customers. SmartServ benefits from this agreement by receiving access to Sprint's enhanced nationwide network with turnkey reliability and performance. As an MVNO, SmartServ has the advantage of market access without the need to build the telecom infrastructure necessary to originate and terminate domestic wireless calls. Sprint benefits by gaining a distribution and marketing partner that is focused on market development in a niche that is secondary to Sprint (i.e., the immigrant, urban ethnic and youth markets to be targeted by the Company). The Company is incorporated in the State of Delaware. The Company commenced operations in August 1993, and had its initial public offering in March, 1996. The Company did a one-for-six reverse stock split effective November 25, 2003. The par value of the Company's common stock remained at $0.01 per share in accordance with Delaware corporation law. The reverse stock split also affected the conversion price and number of shares into which an outstanding convertible security is convertible or exercisable. Unless otherwise noted, descriptions of shareholdings and convertible securities reflect such one-for-six reverse stock split. Our financial statements have been prepared on a going concern basis, which contemplates the realization of assets and the settlement of liabilities and commitments in the normal course of business. We have since our inception earned limited revenues and have incurred substantial recurring operating losses, including net losses of $2,395,276 for the three month period ended March 31, 2005 and $10,580,372 and $17,537,775 for the years ended December 31, 2004 and 2003, respectively. Additionally, we have an accumulated deficit of $103,372,429 at March 31, 2005. 7 In February 2004, the Company received $10 million in gross proceeds from its private placement of Units consisting of shares of Series A Convertible Preferred Stock and warrants to purchase common stock. The Company used the net proceeds of approximately $8,600,000 from this offering to repay outstanding obligations, including $1,391,500 that was used to repay Global Capital Funding Group, LP, completion of a strategic acquisition and for general working capital purposes. In particular, the Company used a significant portion of its working capital to settle its accounts payable. On March 30, 2005, after reviewing the Company's cash flow projections, the board of directors approved a plan designed to enable us to have sufficient working capital to support a reduced level of operations through March 2006. As of March 31, 2005, the Company had $992,676 in cash and investments. Elements of the plan include: 1) maximizing KPCCD's international calling card profits since the acquisition of KPCCD on January 7, 2005 2) reducing the level of operating expenses by relocating our hosting facility from an off site location to an on-site location and 3) eliminating employee positions. In April, 2005, the Company commenced implementing such plan and reduced our staff to a total of 16 people. The Company also completed the relocation of its hosting facility to its headquarters. The Company is pursuing additional financing, through some combination of borrowings or the sale of equity or debt securities during 2005. The Company was pursuing the Telco Group acquisition and obtaining sufficient financing to cover the costs of such acquisition and provide a sufficient surplus to address the Company's liquidity requirements, however, those discussions have terminated. As a result of the factors identified above, the Company believes that existing cash resources and cash expected to be generated from operations will be sufficient to support a reduced level of operations through the next twelve months. However, no assurance can be given that the Company will be able meet its revenue and cash flow projections, maintain its cost structure as presently configured, or raise additional capital on satisfactory terms. Should the Company be unable to raise additional debt or equity financing, it may be forced to seek a merger or cease operations. 2. Summary of Significant Accounting Policies Basis of Presentation The accompanying unaudited consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America for interim financial information, the instructions of Form 10-QSB and Rule 310 of Regulation S-B of the Securities and Exchange Commission and, therefore, do not include all information and notes necessary for a presentation of results of operations, financial position and cash flows in conformity with accounting principles generally accepted in the United States of America. The balance sheet at December 31, 2004 has been derived from the audited consolidated financial statements at that date, but does not include all of the information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. The consolidated financial statements should be read in conjunction with the Company's Annual Report on Form 10-KSB for the year ended December 31, 2004. In the opinion of management, all adjustments (consisting of normal recurring adjustments) necessary for a fair presentation of financial position and results of operations have been made. Results of operations for the three months ended March 31, 2005 are not necessarily indicative of those expected for the year ending December 31, 2005. Principles of Consolidation The consolidated financial statements include the accounts of the Company and its subsidiaries, all of which are wholly owned. Significant intercompany accounts and transactions have been eliminated in consolidation. Use of Estimates The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates. Revenue Recognition The Company recognizes revenue from the sale of its products and services in accordance with American Institute of Certified Public Accountants' ("AICPA") Statement of Position ("SOP") 97-2, "Software Revenue Recognition", SOP 98-9, "Modification of SOP 97-2, Software Recognition, With Respect to Certain Transactions", and the SEC Staff Accounting Bulletin No.104, "Revenue Recognition". Specifically, there must be (1) evidence of an arrangement, (2) delivery of the Company's products and services, (3) fixed and determinable fees and (4) probable collectibility of such fees. Revenues from multi-element revenue agreements are recognized based on vendor specific objective evidence of individual components or, if the elements in the arrangement cannot be separated, as has been the situation to date, recognized as one element ratably over the term of the agreement. Prepaid International Calling Card Revenue Prepaid international calling card revenue is derived from the sale of prepaid international calling cards to distributors. Revenue is recognized upon shipment or delivery of prepaid international calling cards to distributors on a non-recourse basis. 8 Subscription Revenue Subscription revenue consists of fixed and variable charges for the usage of the Company's products and services provided through its relationships with wireless telecommunications carriers and a financial services company. Such revenue is recognized as the services are provided on a monthly basis. Development and Integration Revenue Development and integration fees are charged for the development of private-labeled applications for customers that incorporate their proprietary data into SmartServ's products and services. Such fees are recognized ratably over the term of the agreement. Service Revenue Service revenue is derived from consulting or by providing other professional services to customers. Revenue from the performance of such services is recognized when the services are performed. Losses, if any, from professional services contracts are recognized at the time such losses are identified. Maintenance and support fees paid in advance are nonrefundable and are recognized ratably over the term of the agreement, generally 12 months. Hosting Services Hosting service arrangements are based on a flat monthly fee or on the number of users and may include a one-time setup fee. The one-time setup fee is recognized over the term of the hosting arrangement, and the hosting services revenue is recognized monthly as earned on a fixed fee or a variable rate basis. Deferred Revenues Deferred revenues, resulting from customer prepayments, are recognized as services are provided throughout the term of the agreement with the respective customer. 9 Deferred Financing Costs Deferred financing costs represent those costs incurred in connection with the issuance of the Company's convertible notes. These costs were recorded at the fair value of the consideration (cash or securities) paid to the finders in such transactions and are amortized to operations as other financing costs over the terms of the respective notes. Earnings Per Share Basic earnings per share is computed based on the weighted average number of common shares outstanding; however, it does not include the unvested portion of restricted shares in accordance with Statement of Financial Accounting Standards ("SFAS") No. 128, "Earnings Per Share". Diluted earnings per share reflects the increase in the weighted average common shares outstanding that would result from the assumed exercise of outstanding stock options, warrants, or convertible securities calculated using the treasury stock method when dilutive. Fair Value of Financial Instruments The carrying amounts of our financial instruments approximate fair value due to their terms and maturities. Financial instruments are held for other than trading purposes. Supplemental Cash Flow Information The Company considers all highly liquid investments with a maturity date of three months or less when purchased to be cash equivalents. Therefore, certificates of deposit have been recorded as investments. During the quarter ended March 31, 2004, the Company issued 60,000 shares of common stock amounting to $196,800 and a cash payment of $45,000 to a vendor in settlement of the Company's obligation to that vendor. The issuance of shares of common stock is considered a non-cash transaction for the purposes of the Statement of Cash Flows. In January 2004, in connection with a settlement with a vendor, the Company issued a warrant to purchase 22,000 shares of common stock at $1.34 per share and expiring in January 2007. The warrant was valued at $22,569. The issuance of warrants to purchase common stock is considered a non-cash transaction for the purposes of the Statement of Cash Flows. During the quarter ended March 31, 2004, the Company converted notes payable and accrued interest amounting to $3,122,302 into Series A convertible preferred stock and warrants. This conversion is considered a non-cash transaction for the purposes of the Statement of Cash Flows. On January 7, 2005, the Company acquired the business of KPCCD, Inc., a prepaid international calling card distributor. Cash paid for the business acquired is comprised of: Fair value of assets acquired $ 1,743,819 Liabilities assumed -- ----------- Purchase price, net of cash received 1,743,819 Common stock issued for business acquired (1,717,143) ----------- Net cash paid for business acquired $ 26,676 =========== 10 Concentration of Credit Risk Financial instruments that potentially subject SmartServ to concentrations of credit risk consist of cash, investments and accounts receivable. The Company places its cash deposits, including investments in certificates of deposit, with high credit quality institutions. From time to time, a substantial amount of the Company's cash may exceed federal depository insurance limits. However, the Company has not experienced any losses in this area and management believes its cash deposits are not subject to significant credit risk. At March 31, 2005 and December 31, 2004, accounts receivable consist principally of amounts due from prepaid international calling card distributors and from a major telecommunications carrier. The Company performs periodic credit evaluations of its customers and, if applicable, provides for credit losses in the financial statements. As of March 31, 2005 a reserve for doubtful accounts was provided in the amount of $225,000 related to a distributor; as of December 31, 2004, the Company did not believe a reserve for doubtful accounts was necessary. Property and Equipment Property and equipment are stated at cost, net of accumulated depreciation. Equipment purchased under a capital lease is recorded at the present value of the future minimum lease payments at the date of acquisition. Depreciation is computed using the straight-line method over estimated useful lives of three to ten years. On an ongoing basis, SmartServ reviews the future recoverability of its property and equipment for impairment whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable. When such events or changes in circumstances do occur, an impairment loss is recognized if the undiscounted future cash flows expected to be generated by the asset are less than its carrying value. Stock Based Compensation Employee Stock Option Plans The Company maintains several stock option plans for employees and directors that generally provide for the granting of stock options for a fixed number of common shares with an exercise price equal to the fair value of the shares at the date of grant. The Company accounts for such grants in accordance with Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees" ("APB No. 25"). Accordingly, compensation expense is recognized to the extent that the fair value of the stock exceeds the exercise price of the option at the measurement date. SFAS No. 123 requires companies to recognize compensation expense based on the respective fair values of the options at the date of grant. Companies that choose not to adopt SFAS No. 123 may continue to apply the existing accounting rules contained in APB No. 25, but are required to disclose the pro forma effects on net income (loss) and earnings (loss) per share, as if the fair value based method of accounting had been applied. For purposes of pro forma disclosures, the estimated fair value of the options is amortized to expense over the options' vesting period. As such, the pro forma net (loss) and (loss) per share are not indicative of future years. 11 SmartServ's pro forma information is as follows: Three Months Ended March 31 ----------------------------- 2005 2004 ----------------------------- Net loss as reported $(2,395,276) $(4,600,611) Employee stock-based compensation included in net loss 113,170 1,532,141 Employee stock-based compensation pursuant to SFAS 123 (636,244) (164,785) ----------- ----------- Pro forma net loss $(2,918,350) $(3,233,255) =========== =========== Basic and diluted loss per share $ (0.72) $ (2.25) ----------- ----------- Pro forma basic and diluted loss per share $ (0.59) $ (1.32) =========== =========== The pro forma information regarding net income (loss) and income (loss) per share required by SFAS No. 123, has been determined as if SmartServ had accounted for its employee stock option plan under the fair value methods described in SFAS No. 123. The fair value of options granted by the Company was estimated at the date of grant using the Black-Scholes option pricing model. Non-Employee Compensation The Company has issued warrants to purchase common stock to non-employee consultants as compensation for services rendered or to be rendered to the Company. The warrants are recorded in accordance with the provisions of SFAS No. 123, Accounting for Stock-Based Compensation, and are valued in accordance with the Black-Scholes pricing methodology. 3. Acquisition On January 7, 2005, SmartServ acquired all of the issued and outstanding capital stock of KPCCD, Inc. ("KPCCD") pursuant to a stock purchase agreement dated December 19, 2004. The Company issued 1,000,000 shares of its common stock, $.01 par value per share, valued at $1,717,143 to the sellers as consideration for acquiring KPCCD. KPCCD is a wholly-owned subsidiary of the Company. Founded in 1998, KPCCD distributes international prepaid calling cards through a network of hundreds of retail outlets along the East Coast. The acquisition of KPCCD expands the Company's distribution network for the Company's planned prepaid wireless products and services. The acquisition was accounted for using the purchase method of accounting and, accordingly, the purchase price has been allocated to the assets purchased and the liabilities assumed based upon their fair values at the date of acquisition. The fair value of assets acquired was $1,743,819 resulting in a net purchase price of $1,743,819. 12 SmartServ and KPCCD pro forma combined information: Three Months Ended March 31 ------------------------------- 2005 2004 ------------ ------------ Pro forma revenues $ 11,493,851 $ 5,012,514 ------------ ------------ Pro forma net loss (2,395,276) (4,563,476) Pro forma preferred stock dividend accrued (1,194,135) (913,840) ------------ ------------ Pro forma net loss applicable to common shareholders $ (3,589,411) $ (5,477,316) ============ ============ Pro forma basic and diluted loss per share $ (0.72) $ (1.59) ------------ ------------ Pro forma weighted average shares outstanding - basic and diluted 4,961,319 3,447,453 ============ ============ 4. Equity Transactions In February 2004, the Company completed the closing of a $10 million private offering of investment Units consisting of shares of Series A and warrants to purchase common stock ("2004 Private Placement"). The private offering consisted of investment Units at the price of $15.00 per Unit. Each Unit consists of (i) one share of Series A, each of which is initially convertible into 10 shares of common stock, and (ii) one warrant for the purchase of 10 shares of common stock. The Series A receives dividends at the rate of 8% per year payable quarterly in cash or, in our sole discretion, in registered shares of our common stock. The Series A is entitled to a liquidation preference equal to the purchase price per Unit plus accrued and unpaid dividends. The Series A is not redeemable. The warrants have an exercise price of $2.82 per share and expire in February 2007. The Company is obligated to register the common stock upon conversion of the Series A and exercise of the warrants. Holders of the Series A have an optional right to convert to fully paid and non-assessable shares of common stock on a one-for-ten basis (subject to adjustment) at any time prior to the third anniversary date of the final closing date of February 27, 2004 (the "Mandatory Conversion Date"). The Series A will be automatically converted into common stock on a one-for-ten basis (subject to adjustment) upon the earliest of (i) the Mandatory Conversion Date; or (ii) if, after two years from the date of the final closing date of February 27, 2004, the common stock has a closing sale price of $4.00 or more for twenty (20) consecutive trading days. The Company also completed an additional $25,000 private offering of these Units to an accredited investor in March 2004, which Units have the same terms as described above other than the expiration date which will be March 2007. The Company has used and expects to use the net proceeds of approximately $8,600,000 from this offering for repayment of outstanding obligations (including $1,391,500 that was used to repay Global), completion of strategic acquisitions and general working capital. On January 7, 2005, the Company acquired KPCCD, Inc. by issuing 1,000,000 shares of its common stock valued at $1,717,143 in exchange for all of the outstanding shares of KPCCD, Inc. 13 On January 10, 2005, the Company granted to the Chairman of the Board of Directors, Paul J. Keeler, warrants to purchase 250,000 shares of the Common Stock at an exercise price of $2.10 per share, which was the closing stock price of the common stock on the date of grant. The warrants were valued at $424,372. The warrants have a 5 year term and are immediately exercisable and were issued to Mr. Keeler for serving as the Chairman of the Board. The warrants were issued in reliance upon the exemption from registration provided by Section 4(2) of the Securities Act. In connection with consulting services provided by Steven Rosner and Brockington Securities, Inc., the Company entered into consulting agreements dated March 31, 2004 for warrants to purchase 300,000 and 100,000 shares of common stock, respectively, at $1.50 per share and expiring on March 31, 2007. The warrants were valued at $902,367 and $300,787 respectively. During the first quarter of 2005 $225,596 and $75,198 of the warrants vested, respectively. On January 28, 2005, SmartServ entered into an agreement with TecCapital, Ltd. ("TEC") pursuant to which TEC agreed to waive and release certain rights TEC has under a certain stock purchase agreement dated May 12, 2000. TEC provided these waivers and releases in consideration for the grant to TEC of 500,000 shares of the Company's common stock. The Company believes that TEC is the beneficial owner of more than ten percent of the Company's common stock. In the event that both the acquisition of Telco Group is not consummated and a registration statement covering all of TEC's shares of common stock is not declared effective within 270 days after the date of the agreement, TEC may (in its sole discretion) return all of the shares to the Company within 330 days from the date of the agreement, and in such case the waivers and releases granted in the agreement would become void and TEC could pursue any claims against the Company as if such waivers and releases had never been granted. In connection with paying a vendor for public relation services according to an agreement the Company granted an exercisable warrant in March 2005 to purchase 12,857 shares of common stock at $1.40 per share. The warrant expires in March 2008. The warrant was valued at $12,637. In March 2005, the Company recorded the obligation to issue 75,000 shares of common stock valued at $1.40 per share related to a separation agreement with a former officer. The Company's inability to timely file its Form 10-KSB for its fiscal year ended December 31, 2002 and a failure to have its SB-2 Registration Statement declared effective by the SEC has affected the following registration rights held by some of its shareholders and warrant holders. Obligations to Maintain Effective Registration Statements: Vertical Ventures Investments, LLC holds a warrant to purchase up to 22,476 shares of common stock that is subject to registration rights. The Registration Statement covering the shares underlying this warrant is no longer effective. The Company had until May 14, 2003 to cause the Registration Statement to again become effective. The Company was unable to do so by May 14, 2003, so it accrued a fee of $8,250 for the first month of the deficiency and a fee of $16,500 for each month thereafter until the shares underlying the warrant are registered. The total amount accrued as of March 31, 2005 was $202,125. Accredited investors in the Company's September 2002 Equity Placement hold up to an aggregate of 616,991 shares of common stock, and warrants to purchase up to an aggregate of 249,954 shares of common stock, all subject to registration rights requiring the Company to use its commercially reasonable best efforts to maintain the effectiveness of the Registration Statement covering the shares of common stock and the shares underlying the warrants. The Registration Statement is no longer effective. 14 Obligation to File a Registration Statement: Pursuant to the terms of the 2004 Private Placement, the Company was required to file a Registration Statement with the SEC and have it declared effective no later than 120 days after April 30, 2004, or by August 29, 2004. The Registration Statement was filed on May 13, 2004 but it has not yet been declared effective by the SEC and as a result, the Company incurred liquidated damages in the form of a monthly cash requirement equal to 2% of the aggregate purchase price of the offering, or approximately $266,000 per month. Liquidated damages are due monthly until the event of default is cured. The Company proposed a settlement to limit the liquidated damages. In December 2004, in full settlement of the default, the Company established a pool of 1,000,000 warrants with an exercise price of $2.50 per share and a two year term. The pool of warrants was allocated among each participant based on the investor's proportionate participation in the 2004 Private Placement. The Company recorded a financing expense of $1,782,125 as of December 31, 2004 related to the pool of warrants. As of March 31, 2005, 68% of the representative warrant ownership of the 1,000,000 warrants responded to the proposal and of that amount, 3% declined the proposal. The remaining 29% have not responded to the offer. In 2004, pursuant to an agreement with a vendor to whom the Company issued in settlement 60,000 shares of common stock, the Company was obligated to file a Registration Statement and have it declared effective within the same time frame as required by the terms of the 2004 Private Placement. The Registration Statement was timely filed but it has not been declared effective by the SEC. As a result, the Company incurred late registration penalties of $2,000 per month, or $14,000 as of March 31, 2005. The late registration penalties are due monthly until the event of default is cured. 5. Stock-based Compensation In connection with the grant of certain stock options, warrants and other compensation arrangements, the Company has recorded charges to earnings that are noncash in nature. Certain of these stock option grants are subject to the variable plan requirements of APB No. 25 that require the Company to record compensation expense for changes in the fair value of its common stock. In connection with entering into an Employment Agreement with the Company on March 12, 2004, the Company granted to Robert Pons, the Company's President and Chief Executive Officer, an option to purchase 1,300,000 shares of common stock, which option has an exercise price of $1.50 per share and a term of 10 years. The option provides for 557,141 shares to vest immediately and the remaining 742,859 shares to vest in equal amounts as of the last day of each calendar quarter commencing March 31, 2004. The option will vest immediately upon a Change of Control (as defined in his option agreement) or in the event Mr. Pons is terminated Other Than for Cause or he terminates employment for Good Reason (as each is defined under the Employment Agreement). In connection with entering into an Employment Agreement with the Company on March 12, 2004, the Company granted to Tim Wenhold, the Company's Executive Vice President and Chief Operating Officer, an option to purchase 700,000 shares of common stock, which option has an exercise price of $1.50 per share and a term of 10 years. The option provides for 300,000 shares to vest immediately and the remaining 400,000 shares to vest in equal amounts as of the last day of each calendar quarter commencing March 31, 2004. The option will vest immediately upon a Change of Control (as defined in his option agreement) or in the event Mr. Wenhold is terminated Other Than for Cause or he terminates employment for Good Reason (as each is defined under the Employment Agreement). In December 2004, the Company granted to Messrs. Pons and Wenhold options to purchase 400,000 and 250,000 shares of common stock, respectively, which options have an exercise price of $2.07 per share and a term of 10 years. The options vest monthly over three years commencing December 31, 2004. The options will vest immediately upon a Change of Control (as defined in their option agreements). In January 2005, the Company issued 8,000 incentive stock options to employees. 15 Stock-based compensation for the three months ended March 31, 2005 and 2004 relate to the impact of options granted at less than fair market value on the measurement date. The following table illustrates the amount of stock-based compensation charges that would have been recorded in the categories of the statement of operations had stock-based compensation not been separately stated therein: Three Months Ended March 31, ----------------------------- 2005 2004 ----------- ----------- Direct costs of revenues $ (36,563) $ (536,251) General and administrative expenses (76,607) (995,890) ----------- ----------- $ (113,170) $(1,532,141) =========== =========== 6. Earnings Per Share The following table sets forth the computation of basic and diluted loss per share: Three Months Ended March 31, ----------------------------- 2005 2004 ----------- ----------- Numerator: Net loss applicable to common shareholders $(3,589,411) $(5,514,451) =========== =========== Denominator: Weighted average shares - basic and diluted 4,961,319 2,447,453 =========== =========== Basic and diluted loss per common share $ (0.72) $ (2.25) =========== =========== Outstanding employee stock options and other warrants to purchase an aggregate of 21,149,918 and 18,769,788 shares of common stock at March 31, 2005 and 2004, respectively, were not included in the computations of diluted earnings per share and neither were convertible preferred stock, convertible into 8,514,480 and 8,764,910 shares of common stock at March 31, 2005 and 2004, respectively, because the Company reported losses for the periods and therefore their inclusion would be antidilutive. 7. Commitments and Contingencies. On or about February 29, 2000, Commonwealth Associates, L.P. ("Commonwealth") filed a complaint against the Company in the Supreme Court of the State of New York, County of New York. The complaint alleged that in August of 1999, Commonwealth and SmartServ entered into an engagement letter that provided for a nonrefundable fee to Commonwealth of $15,000 payable in cash or common stock at SmartServ's option. The complaint alleged that SmartServ elected to pay the fee in stock and, as a result, Commonwealth sought 2,222 shares of common stock or at least $1,770,000 together with interest and costs. In SmartServ's defense, SmartServ denied that it elected to pay in stock. On March 4, 2003, SmartServ received a favorable decision in this matter after a trial held in the Supreme Court of the State of New York. The decision holds that, consistent with SmartServ's defense, SmartServ is required to pay Commonwealth a retainer fee of only $13,439, plus interest and certain costs. Commonwealth's time to appeal has not yet expired. On or about March 22, 2004, Jenkens & Gilchrist Parker Chapin, LLP, our former legal counsel, filed a complaint against us in the Supreme Court of the State of New York, County of New York. The complaint requested payment of unpaid invoices for legal services in the amount of $599,244. In November 2004, the claim was settled in full for $300,000. On or about August 17, 2004, Vertical Ventures Investments LLC filed a complaint against the Company in the Supreme Court of the State of New York, County of New York. The complaint sought payment of late registration penalties and attorneys fees in the total amount of $350,000. While the Company intends to vigorously defend such lawsuit, an unfavorable outcome would have a material adverse effect on the Company's financial condition, results of operation and cash flows. During 2003 and 2004 former employees of SmartServ filed complaints against the Company for unpaid wages arising from salary reductions implemented by the Company in 2002. These claims, totaling $215,000, are currently pending before the Connecticut Department of Labor and the Connecticut Superior Court. Management believes these claims have no merit and intends to defend the claims vigorously. 16 Item 2. Management's Discussion and Analysis or Plan of Operation This discussion and analysis of our financial condition and results of operations contain certain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Actual results could differ materially from those anticipated in these forward-looking statements for many reasons, including the risks faced by us described in "Certain Factors That May Affect Future Results" and elsewhere in this report. We are a Mobile Virtual Network Operator (MVNO) which is a mobile operator that does not own or operate supporting infrastructure such as cell towers and related support systems. We intend to launch an innovative prepaid wireless service in 2005 under the brand name UPHONIA(TM). We intend to give consumers a better choice in mobile phone service by bundling flexible prepaid minute plans, free mobile content and discounted international long distance. With our UPHONIA(TM) mobile phone service, prepaid customers will get the premium features not usually available at the micro-retailers where they shop: o Our UPHONIA(TM) brand will provide consumers flexible prepaid minute plans - UPHONIA(TM) customers do not sign up for one preset monthly contract, but instead are able to decide how many minutes they want each time they purchase additional minutes. o UPHONIA(TM) customers can personalize their cell phones with thousands of ringtones, images, games and graphics. SmartServ makes it easy for UPHONIA(TM) customers to download mobile content for free - online at the UPHONIA(TM).com mobile content website, in-stores from UPHONIA(TM) mobile content kiosks, or right from their UPHONIA(TM) phones. o UPHONIA(TM) customers will also be able to access discounted international long distance through their UPHONIA(TM) phones. We have an agreement with Sprint to utilize Sprint's Nationwide PCS Network for its prepaid mobile phone service. Under this agreement, Sprint wholesales wireless minutes from their network directly to SmartServ for resale to its UPHONIA(TM) customers. SmartServ benefits from this agreement by receiving access to Sprint's enhanced nationwide network with turnkey reliability and performance. As an MVNO, SmartServ has the advantage of market access without the need to build the telecom infrastructure necessary to originate and terminate domestic wireless calls. Sprint benefits by gaining a distribution and marketing partner that is focused on market development in a niche that is secondary to Sprint (i.e., the immigrant, urban ethnic and youth markets). The agreement requires $1,000,000 in the form of a letter of credit to secure our obligations under the Sprint contract which we have yet to provide. We also design, develop and distribute software and services that enable the delivery to wireless devices of various content, with special emphasis on cell phones. The content which we provide includes premium content such as ringtones, images and games, and dynamic changing content such as horoscopes, lottery results and weather reports. Historically, we have licensed our applications, content, and related services to wireless carriers and enterprises. We have revenue sharing license agreements with wireless carriers such as Verizon Wireless, AT&T Wireless, Nextel, and ALLTEL Wireless, that allow us to deliver our services and branded content to a wide base of consumer cell phone users. For enterprises, we have in the past offered solutions that deliver financial market data, proprietary internal documents and other useful information to mobile workers, although this no longer comprises a core part of our business or strategy. 17 We have since our inception earned limited revenues and have incurred substantial recurring operating losses, including net losses of $2,395,276, $10,580,372 and $17,537,775 for the quarter ended March 31, 2005 and the years ended December 31, 2004 and 2003, respectively. Additionally, we have an accumulated deficit of $103,372,429 at March 31, 2005. As of March 30, 2005, after reviewing the Company's cash flow projections, the Company adopted a plan designed to enable us to have sufficient working capital to support a reduced level of operations through March 2006. As of March 31, 2005 we had cash and investments of $992,676. Elements of the plan include: 1) maximizing of KPCCD's international calling card profits since the acquisition of KPCCD on January 7, 2005, 2) reduce the level of operating expenses by relocating our hosting facility from an off site location to an on-site location, and 3) elimination of employee positions. In April , 2005, the Company commenced implementing such plan and reduced our staff to a total of 16 people. The Company also completed the relocation of its hosting facility to its headquarters. The Company was pursuing the Telco Group acquisition and obtaining sufficient financing to cover the costs of such acquisition and provide a sufficient surplus to address the Company's liquidity requirements, however, those discussions have terminated. In addition, the Company is pursuing action items to improve its liquidity in conjunction with beginning to execute its business strategy. The action items include pursuing sources of through some combination of borrowings or the sale of equity or debt securities during 2005. However, no assurance can be given that the Company will be able meet its revenue and cash flow projections, reduce its cost structure as presently configured or that unforeseen liabilities or expenses will not arise, or raise additional capital on satisfactory terms. Should the Company be unable to raise additional debt or equity financing, it will be forced to seek a strategic buyer, a merger or cease operations. We believe that the evolution of the cellular industry is at an important turning point, where both consumers and businesses are expecting more functionality and features from both their cell phones and their cellular carriers. This expectation is being driven by a number of industry trends including highly competitive pricing packages, newer and more functional cell phones and mobile devices, and the customers' ability to take their cell phone number with them to a new carrier that offers them more value than the incumbent. Competition in this environment appears to be moving from differentiation based on network coverage or minute rates to one based on enhanced features and services. We believe that as carriers' network coverage, quality of service, and pricing plans become more-or-less equal, cell phone customers will choose a carrier based principally on the suite of premium content and applications that are included with its service. This environment will provide an opportunity for us to exploit our current and planned content assets and delivery capabilities, developed over the past nine years. 18 To augment our capabilities, we acquired Colorado based nReach, Inc. on February 28, 2004 in exchange for 500,002 shares of our common stock. We also agreed to an earnout schedule to pay up to an additional 916,667 shares of our common stock in the event we reach certain revenue targets within five fiscal quarters following the closing of this transaction at the rate of one share of our common stock for every dollar of our revenue in excess of $2,700,000 (the "Earnout Trigger") during such five fiscal quarters. Management believes that due to nReach's performance issues to date the Earnout Trigger will not be paid. In addition to the liabilities set forth in the financial statements of nReach, we assumed (i) ordinary course liabilities since November 30, 2003, (ii) taxes accrued on earnings since December 31, 2002 which were not yet due and payable as of the closing date, (iii) expenses incurred to accountants and attorneys in the transaction not to exceed $25,000, and (iv) short term borrowings up to $75,000 due to an nReach shareholder. nReach is a wireless content distribution company that offers a broad portfolio of popular mass-market cell phone content, including ringtones, games, and on-device images both direct to the consumer and through wireless carriers. On January 7, 2005, we acquired KPCCD, Inc., a New York City-based distributor of international prepaid calling cards. Founded in 1998, KPCCD distributes international prepaid calling cards through a network of hundreds of retail outlets along the East Coast. We believe that the acquisition of KPCCD will expand our distribution network for our planned prepaid wireless products and services. The acquisition of KPCCD added approximately $11.4 million in revenues during the first quarter ended March 31, 2005. In connection with the closing of the transaction on January 7, 2005, KPCCD, the sellers of KPCCD and Prima Communications, Inc. ("Prima"), a company controlled by the sellers, entered into a Master Vendor Agreement ("Vendor Agreement"). Under the Vendor Agreement, Prima will sell to KPCCD at cost all of KPCCD's requirements of international prepaid calling cards for up to one year after January 7, 2005. The Company has guaranteed the obligations of KPCCD under the Vendor Agreement. The Vendor Agreement can be terminated prior to its one year term under certain conditions. On November 17, 2004, we also signed a non-binding letter of intent to acquire Telco Group, Inc., and affiliates. Telco Group, Inc. is a New York-based provider of pay-as-you-go wireless telecommunications services, prepaid international long distance, nationwide dial around long distance and nationwide dial up high speed internet services. The letter of intent has expired and the acquisition discussions have terminated. While we continued to support our lifestyle offerings of BREW and J2ME applications in 2004, we augmented this set of offerings with the ability to deliver static content (ringtones, graphics, and games). In August 2004, we launched a consumer web site to sell this static content (http://www.uphonia.com). Our ability to deliver this type of static content allows us to sell directly to the consumer, removing the necessity of having to broker these transactions through the wirelesses carriers. Additionally, it is our expectation that this static content will become a key feature of our branded wireless service when we launch our planned MVNO service in 2005. While we maintain our BREW and J2ME infrastructure we have not undertaken the expense to certify these applications for new phones since June, 2004. As part of our cost reduction plan, we reduced the number of employees, as of April 30, 2005, to a total of 16 people, all of whom were employed in the United States. Ten employees are at SmartServ headquarters in Plymouth Meeting, PA and 6 are employed at KPCCD in Jackson Heights, NY. If we are able to raise additional capital to launch our MVNO business, we anticipate that staffing requirements associated with the implementation of our plan of operation will require the addition of approximately 3 people and the replacement of our terminated headquarters employees. 19 Results of Operations Quarter Ended March 31, 2005 versus Quarter Ended March 31, 2004 During the quarter ended March 31, 2005, we recorded revenues of $11,493,851. Sales of prepaid international calling cards through our master distributor, KPCCD Inc. which we acquired on January 7, 2005, represented $11,410,586 of that amount. Revenues of $61,801 were earned through our licensing agreement with QUALCOMM and $21,464 came from other sources. During the quarter ended March 31, 2004, we recorded revenues of $73,711 all of which were earned through our licensing agreement with QUALCOMM. During the quarter ended March 31, 2005 we incurred direct costs of revenues, including prepaid international calling cards of $11,162,684 since the acquisition of KPCCD, Inc on January 7, 2005. Also included within direct costs of revenues during the quarter ended March 31, 2005, were costs of services of $324,011, a slight increase compared to the $316,866 for the quarter ended March 31, 2004. Components of the costs of services for the period ended March 31, 2005 consisted primarily of costs associated with, information and communication costs ($71,941), personnel costs ($150,983), consulting expenses ($84,000), and travel costs ($1,402). Components of the costs of service category for the period ended March 31, 2004 consisted primarily of costs associated with the operations of the nReach, Inc. acquisition ($122,167), information and communication costs ($35,000), personnel costs ($100,525), consulting expenses ($38,000), facilities ($4,799) and travel costs ($8,619). During the quarter ended March 31, 2005, we incurred sales and marketing expenses of $260,691, an increase of 496% over the $43,706 incurred during the quarter ended March 31, 2004. Such costs increased primarily due to US personnel additions, and public relations expenses. Components of the sales and marketing category for the quarter ended March 31, 2005 consisted primarily of personnel costs ($228,319) and public relations costs ($21,956). Components of the sales and marketing category for the quarter ended March 31, 2004 consisted of personnel costs ($25,433), consulting costs ($9,763) and trade show costs ($8,510). During the quarter ended March 31, 2005, we incurred general and administrative expenses of $2,030,529, an increase of 212% over the $650,949 incurred during the quarter ended March 31, 2004. Such expenses increased primarily due to noncash costs which consisted of the following: warrants issued for services ($725,165), investment banking fees related to the proposed Telco transaction ($268,750), amortization of intangibles ($36,960), depreciation ($10,765), a provision for doubtful accounts related to a distributor ($225,000) and settlement of an employment dispute with a former officer by issuing shares of common stock ($105,000). Also, the increase includes the cost of a due diligence technical/operational report related to the proposed Telco transaction ($100,000). In addition, components of the general and administrative category for the quarter ended March 31, 2005 included primarily personnel costs ($150,913), professional fees ($211,913), director fees ($22,500), facilities ($13,533) and insurance ($20,000). Components of the general and administrative category for the quarter ended March 31, 2004 consisted primarily of personnel costs ($84,740), consulting fees ($247,325), professional fees ($234,554), facilities ($41,880) and insurance ($29,688). During the quarter ended March 31, 2005, the net noncash charge for stock-based compensation amounted to $113,170, compared to a net noncash charge of $1,532,141 during the quarter ended March 31, 2004. Such noncash costs for the quarter ended March 31, 2005 resulted from the vesting of employee stock options issued to management at a price that was less than the fair market value of our common stock on the grant date. Such noncash amounts are primarily related to the valuation of stock-based compensation in accordance with Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees" ("APB No. 25"). Noncash charges for consulting services for the quarter ended March 31, 2005 were $725,165 resulting primarily from the issuance of warrants to the Company's Chairman of the Board for his services and the prior issuance and vesting of warrants to purchase common stock to financial consultants. 20 Interest income for the quarters ended March 31, 2005 and 2004 amounted to $2,567 and $3,221, respectively. Such amounts were earned primarily from our investments in money fund accounts. During the quarter ended March 31, 2004, interest and other financing costs were $1,937,081 incurred in connection with the completion, in February 2004, of a $10 million private offering of investment Units in the 2004 Private Placement. Basic and diluted loss per share was $0.72 for the quarter ended March 31, 2005 compared to $2.25 per share for the quarter ended March 31, 2004. The loss per share for the quarters ended March 31, 2005 and March 31, 2004 included an accrued preferred stock dividend of $1,194,135 and $913,840, respectively. The weighted average shares outstanding increased to 4,961,319 at March 31, 2005 from 2,447,453 at March 31, 2004. Capital Resources and Liquidity Cash Flow At March 31, 2005 and December 31, 2004, the Company had cash of $892,657 and $1,792,856, respectively. Net cash used in operations was $862,200 for the quarter ended March 31, 2005 compared to $1,133,428 during the quarter ended March 31, 2004. The primary reason for this decrease was due to the Company's accounts payable settlement negotiations with vendors. Additionally the increase in accounts receivable of $4,602,069 and the increase of accounts payable of $4,476,728 are primarily due to the acquisition of KPCCD, Inc. Net cash used for investing activities amounted to $29,382 for the purchase of equipment and the acquisition of KPCCD, Inc. during the quarter ended March 31, 2005. Net cash used by financing activities was $8,617 for the repayment of a note payable during the quarter ended March 31, 2005 compared to $7,178,021 during the quarter ended March 31, 2004. During the quarter ended March 31, 2004, details of financing activities included cash in the amount of $1,391,504 used for the repayment of notes payable and accrued interest while net cash provided by financing activities included $8,569,525 from the sale of Series A and related warrants. Capital Raising and Other Transactions In February 2004, the convertible notes issued in the May, June, and September and November 2003 bridge financings were automatically converted into the Units issued in connection with the 2004 Private Placement (as defined below). The conversion took place at the rate of $15.00 per Unit, which is the price at which the Units were sold in the 2004 Private Placement. This resulted in the conversion of the aggregate outstanding amount of debt owing from these convertible notes ($3,122,302 - representing principal and accrued interest) into 208,147 Units from the 2004 Private Placement, which in the aggregate consists of 208,147 shares of Series A Convertible Preferred Stock and warrants to purchase 2,081,470 shares of common stock at an exercise price $2.82 per share. These warrants expire in February 2007. A description of the 2004 Private Placement is set forth below. 21 In February 2004, we completed the closing of a $10 million private offering of investment Units at the price of $15.00 per Unit ("2004 Private Placement"). Each Unit consists of (i) one share of Series A convertible preferred stock, $.01 par value ("Series A"), each of which is initially convertible into 10 shares of common stock, and (ii) one warrant for the purchase of 10 shares of common stock. The Series A receives dividends at the rate of 8% per year payable quarterly in cash or, in our sole discretion, in registered shares of our common stock. Dividends accrued on the Series A preferred stock amounted to $1,162,681 as of March 31, 2005. While these dividends have not been paid, we intend to pay these dividends with registered shares of common stock when we have a registration statement declared effective by the SEC, which would equal 735,471 shares of common stock as of March 31, 2005. The Series A is entitled to a liquidation preference equal to the purchase price per Unit plus accrued and unpaid dividends. The Series A is not redeemable. The warrants have an exercise price of $2.82 per share and expire in February 2007. The warrants are callable on 30 days prior written notice in the event that the closing bid price of our common stock is at least 250% of their respective exercise prices for a period of 10 consecutive trading days. We also completed the closing of an additional $25,000 private offering of these Units to an accredited investor in March 2004, which Units have the same terms as described above other than the expiration date which will be March 2007. Spencer Trask, the placement agent for the 2004 Private Placement, received compensation consisting of (i) a cash fee of $1,002,500, or 10% of the aggregate purchase price of all of the Units acquired for cash, (ii) a non-accountable expense allowance of $300,750, or 3% of the aggregate proceeds of all Units sold for cash in the transaction, and (iii) warrants to purchase a number of shares of common stock equal to 20% of the shares of common stock underlying the securities in the Units sold for cash, constituting in the aggregate warrants to purchase 1,336,666 shares of common stock at $1.50 per share and warrants to purchase 1,336,666 shares of common stock at $2.82 per share. While the warrants to purchase common stock issued during the years ended December 31, 2003 and 2004 (excluding warrants issued pursuant to the 2004 Private Placement described above) represent an additional source of capital, they expire between April 2006 and February 2009 and are not callable by us. Therefore, they cannot be relied upon by us as a definite source of capital. The warrant holders may choose to exercise their warrants if the market price of our common stock exceeds the exercise price of the warrant. The warrants issued in the 2004 Private Placement, as described above, are callable on 30 days prior written notice in the event that the closing bid price of our common stock is at least 250% of their respective exercise prices for a period of 10 consecutive trading days. In March 2004, we completed the acquisition of all of the outstanding stock of nReach Inc., based in Lakewood, Colorado, in exchange for 500,002 shares of our common stock, the assumption and payment of $100,000 of certain obligations of nReach's stockholders and an earn out schedule that may require our payment of up to an additional 916,667 shares of common stock based on certain revenue targets. Management believes that based on performance issues that the additional shares will not come due. On January 7, 2005, the Company acquired the prepaid international calling card business of KPCCD, Inc. The Company issued 1,000,000 shares of its common stock valued at $1,717,143 in exchange for all of the outstanding shares of KPCCD, Inc Our inability to timely file or keep registration statements effective has affected the registration rights held by certain of our stockholders and warrant holders. As of March 31, 2005 and 2004, we recorded an aggregate of $202,125, and $177,375, respectively for penalties in connection with the aforementioned registration requirements. Such amounts are included in accrued expenses on our balance sheet as of March 31, 2005 and March 31, 2004. While we intend to cure these deficiencies during 2005, penalties may continue to accrue in certain circumstances. 22 In December 2004, in connection with a proposed settlement for liquidated damages related to a failure to have the Company's SB-2 Registration Statement declared effective by the SEC, we established a pool of warrants to purchase 1,000,000 shares of common stock at $2.50 per share for allocation among our shareholders that participated in our bridge and the 2004 Private Placement financings. The warrants expire in December 2006. These warrants were valued at $1,782,125. As of March 31, 2005, 68% of the representative warrant ownership of the 1,000,000 warrants have accepted the proposal, 29% of the representative warrant ownership of the 1,000,000 warrants have not responded to the proposal and 3% of such representative warrant ownership of the 1,000,000 warrants declined the proposal. Pursuant to an agreement with a vendor to whom we issued in settlement 60,000 shares of common stock, we were obligated to file a Registration Statement and have it declared effective within the same time frames as required by the terms of the 2004 Private Placement. The Registration Statement was timely filed but it has not been declared effective by the SEC. As a result, we incurred late registration penalties of $2,000 per month, or $14,000 as of March 31, 2005. The late registration penalties are due monthly until the event of default is cured. Future Capital Needs Our financial statements have been prepared on a going concern basis, which contemplates the realization of assets and the settlement of liabilities and commitments in the normal course of business. We have since our inception earned limited revenues and have incurred substantial recurring operating losses, including net losses of $2,395,276 for the quarter ended March 31, 2005 and $10,580,372 and $17,537,775 for the years ended December 31, 2004 and 2003, respectively. Additionally, we have an accumulated deficit of $103,372,429 at March 31, 2005. As of March 30, 2005, after reviewing the Company's cash flow projections, the Company adopted a plan designed to enable us to have sufficient working capital to support a reduced level of operations through March 2006. As of March 31, 2005 we had $992,676 in cash and investments. Elements of the plan include: 1) maximizing of KPCCD's international calling card profits since the acquisition of KPCCD on January 7, 2005, 2) reduce the level of operating expenses by relocating our hosting facility from an off site location to an on-site location, and 3) elimination of employee positions. The Company signed an agreement with Sprint during November, 2004 allowing the Company to purchase cellular airtime on Sprint's national wireless network for resale to our wireless customers. The agreement has a term of five years. This will allow the Company to enter the prepaid wireless marketplace and to offer plans that bundle prepaid wireless airtime with discounted international long distance and premium mobile content such as ringtones, images and games. The Company is required to provide Sprint with a $1,000,000 letter of credit to secure our obligations relating to this agreement prior to Sprint giving us access to its network. The Company is pursuing additional financing, through some combination of borrowings or the sale of equity or debt securities during 2005. However, no assurance can be given that the Company will be able meet its revenue and cash flow projections, maintain its cost structure as presently configured, or raise additional capital on satisfactory terms. Should the Company be unable to raise additional debt or equity financing, it may be forced to seek a merger or cease operations. 23 Certain Factors That May Affect Future Results Forward-looking statements in this document and those made from time-to-time by our employees are made under the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve certain known and unknown risks, uncertainties and other factors which may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by these forward-looking statements. Certain factors that could cause or contribute to such differences include, and are not limited to: We may not have sufficient working capital in the long term; We have never been profitable and if we do not achieve profitability we may not be able to continue our business; any new capital will dilute existing shareholders. We may not be able to complete or successfully integrate acquisitions that we seek to pursue, or achieve the desired results of such acquisitions; Only one of our four major customers from 2003 continued to generate revenues for us in 2004 and 2005; we plan to pursue new streams of revenue from the resale of prepaid wireless airtime bundled with wireless data content, and revenues from such business may not materialize; We have a new CEO and executive management team; The market for our business is in the development stage and may not achieve the growth we expect; Spencer Trask may be able to affect and exercise some manner of control over us; The market price of our common stock may decrease because we have issued, and will likely continue to issue, a substantial number of securities convertible or exercisable into our common stock; and other risks described in this Quarterly Report on Form 10-QSB, our Annual Report on Form 10-KSB for the year ended December 31, 2004 (including the risks described under "Risk Factors") and our other filings with the Securities and Exchange Commission. You can identify forward-looking statements by the fact that they do not relate strictly to historical or current facts. The words "believe," "expect," "anticipate," "intend" and "plan" and similar expressions are often used to identify forward-looking statements. We caution you not to place undue reliance on these forward-looking statements. We undertake no obligation to update or revise any forward-looking statements or to publicly announce the result of any revisions to any of the forward-looking statements in this document to reflect future events or developments. Item 3. Controls and Procedures We maintain a system of disclosure controls and procedures that is designed to provide reasonable assurance that information that is required to be disclosed by us in the reports that we file or submit under the Securities and Exchange Act of 1934, as amended, is accumulated and communicated to management in a timely manner. Our Chief Executive Officer and Chief Financial Officer have evaluated this system of disclosure controls and procedures as of the end of the period covered by this quarterly report, and each believes that the system is operating effectively to ensure appropriate disclosure at a reasonable level of assurance. There have been no changes during the first fiscal quarter of 2005 in our internal control over financial reporting, to the extent that elements of internal control over financial reporting are subsumed within disclosure controls and procedures, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. PART 2. OTHER INFORMATION Item 1. Legal Proceedings None Item 2. Unregistered Sales of Equity Securities and Use of Proceeds At the time of issuance, each investor or recipient of unregistered securities was either an accredited investor or a sophisticated investor. Each investor had access to SmartServ's most recent Form 10-KSB, all quarterly and periodic reports filed subsequent to such Form 10-KSB and the Company's most recent proxy materials. On January 10, 2005, the Board granted to the current Chairman of the Board of Directors, Paul J. Keeler, a warrant to purchase 250,000 shares of the common stock at an exercise price of $2.10 per share, which was the closing stock price of the common stock on the date of grant. These warrants, which have a 5 year term and are immediately exercisable, were issued to Mr. Keeler for serving as the Chairman of the Board. This warrant was issued in reliance upon the exemption from registration provided by Section 4(2) of the Securities Act. 24 In connection with paying a vendor for public relation services according to an agreement SmartServ granted an exercisable warrant in March 2005 to purchase 12,857 shares of common stock at $1.40 per share. The warrant expires in March 2008. This warrant was issued in reliance upon the exemption from registration provided by Section 4(2) of the Securities Act. Item 3. Defaults Upon Senior Securities In February 2004, the Company completed the 2004 Private Placement. The Series A preferred stock receives dividends at the rate of 8% per year payable quarterly in cash or, in our sole discretion, in registered shares of our common stock. Dividends accrued on the Series A preferred stock amounted to $1,168,681 as of March 31, 2005. At the Company's discretion, the dividends are to be paid in the form of 735,471 shares of common stock when the Company's pending Registration Statement is declared effective by the SEC. Item 6. Exhibits (a) Exhibits: 10.1 Master Vendor Agreement dated January 7, 2005 by and among KPCCD, Inc., Nimesh Patel, Ashok Patel, Kala Patel and Prima Communications, Inc.+ 10.2 Warrant dated January 10, 2005 issued to Paul J. Keeler+ 10.3 Letter Agreement dated January 28, 2005 between TecCapital, Ltd. and SmartServ+ 10.4 Letter Agreement between Robert M. Pons and SmartServ, amending Employment Agreement dated March 12, 2004+ 10.5 Letter Agreement between Timothy G. Wenhold and SmartServ, amending Employment Agreement dated March 12, 2004+ 31.1 Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002+ 31.2 Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002+ 32.1 Certification Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002+ 25 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. SmartServ Online, Inc. (Registrant) By: Date: May 16, 2005 /s/ Robert M. Pons ------------ -------------------------------------- Robert M. Pons Chief Executive Officer Date: May 16, 2005 /s/ Len von Vital ------------ -------------------------------------- Len von Vital Chief Financial Officer 26