Exhibit 99.1 Muzak LLC Announces Third Quarter Results FORT MILL, S.C.--(BUSINESS WIRE)--Nov. 6, 2003--Muzak LLC ("Muzak" or the "Company"), the leading provider of business music services in the United States, today announced financial results for the quarter ended September 30, 2003. Music and other business services revenue for the quarter ended September 30, 2003 was $43.9 million, a 6.8% increase, compared to $41.2 million for the quarter ended September 30, 2002. Equipment sales and related services revenue increased 2.6%, or $0.4 million, to $15.4 million for the quarter ended September 30, 2003 from $15.0 million in the comparable 2002 period. As a result, total revenue for the quarter ended September 30, 2003 was $59.3 million, a 5.7% increase, compared to $56.2 million for the quarter ended September 30, 2002. EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) was $19.1 million for the quarter ended September 30, 2003, an increase of $0.4 million or 2.2%, compared to $18.7 million in the quarter ended September 30, 2002. The Company believes that EBITDA is a meaningful measure of the cash flows available to invest in new client locations and to service its debt obligations. See attached reconciliation of cash flows from operating activities to EBITDA. Cash flow provided by operating activities was $11.8 million for the quarter ended September 30, 2003 as compared to $6.2 million for the 2002 period, an increase of $5.6 million. For the nine months ended September 30, 2003, the Company had music and other business services revenue of $130.0 million, total revenue of $173.6 million, and EBITDA of $49.4 million, representing increases of 7.3%, 7.7%, and 1.7%, respectively over the comparable 2002 period. Excluding a 2003 $5.0 million loss on extinguishment of debt and 2002 charges of $3.1 million and $0.5 million relating to an accrual for prior period licensing royalties and a postponed financing transaction, respectively, EBITDA increased 4.3% in the nine months of 2003 as compared to the same 2002 period. "We are pleased with our recurring revenue growth and continue to sign new clients, while also continuing to contract with existing clients for additional location roll-outs, including CVS Pharmacy, Payless Shoes, and Washington Mutual. New national clients include K&G Mens Store and Pottery Barn Kids, among others," commented Bill Boyd, Chief Executive Officer. "Our successful sales efforts, coupled with an emphasis on installing backlog, resulted in an 8.4% increase in equipment revenues on a sequential quarter basis. Although we made improvement in installation activity during the third quarter, we experienced a slight increase in backlog towards the end of the quarter due to the satellite failure," remarked Bill Boyd. The satellite failure is discussed below. "We remain focused on identifying and implementing cost savings initiatives. Our initiative to bring in-house certain administrative functions, previously performed by a third party, will result in annualized cost savings of $1.0 million and has contributed to a $0.2 million reduction in other selling, general, and administrative expenses on a sequential quarter basis. Our increase in recurring revenues, coupled with our expense reductions, enabled us to improve EBITDA, adjusted for the loss on early extinguishment of debt, to $19.1 million in the third quarter of 2003 from $17.8 million in the second quarter of 2003, a $1.3 million improvement. In addition, we experienced a decrease in our annualized cancellation rate to 9.8% in the first nine months of 2003 from 10.0% in the 2002 comparable period," commented Stephen Villa, Chief Operating Officer. As announced on September 19, 2003, Telstar 4, the satellite that provided the signal for certain of our client locations experienced a technical malfunction. The Company secured comparable transponder capacity and completed the re-pointing of satellite dishes to its client locations affected by this outage within nine days. "We have insurance that provides $1.5 million of coverage for our re-pointing costs. We have submitted this claim and are currently assessing the fourth quarter financial impact for lost business revenues and costs incurred above our insurance coverage. We expect the uninsured costs associated with the re-pointing of dishes to be minimal," stated Stephen Villa. In addition, as announced on September 30, 2003, Lon Otremba joined the Company as its President. Mr. Otremba is a highly seasoned executive with an extensive track record of success. Most recently, he was Executive Vice President of America Online's Interactive Marketing Group, where he was responsible for developing and leading the short and long-term strategy and operations for AOL's advertising and e-commerce business turnaround. Bill Boyd has been named Chairman of the Board and will remain the Company's Chief Executive Officer. Muzak LLC will have a conference call on November 6, 2003 at 3:00 p.m. (Eastern Standard Time) to discuss third quarter 2003 results. The call in number is 1-800-756-4697 and the access code is 0801. A replay of the call will be available for one week beginning on November 7, 2003. The replay number is 1-800-756-3819 and the access code is 080100. Muzak, the leading audio imaging company, enhances brands and creates experiences with AUDIO ARCHITECTURE(TM) and MUZAK VOICE(TM). More than 100 million people hear Muzak programs each day. We deliver music, messaging, and sound system design through more than 200 sales and service locations. The above statements include forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Some of these statements can be identified by terms and phrases such as "anticipate", "believe", "intend", "expect", "anticipate", "could", "may", "will" and similar expressions and include references to assumptions that the Company believes are reasonable and relate to our future prospects, developments and business strategies. Forward-looking statements involve risks and uncertainties, including, but not limited to those related to the Company's substantial leverage and debt service requirements, restrictions imposed by the terms of the Company's indebtedness, the Company's history of net losses, the Company's dependence on satellite delivery of its products, the Company's ability to integrate acquisitions, future capital requirements, the impact of competition and technological change, the availability of cost-effective programming, the impact of legislation and regulation, risks associated with the effect of general economic conditions and the other factors discussed in the Company's filings with the Securities and Exchange Commission. Actual results could differ materially from these forward-looking statements. The Company undertakes no obligation to update these forward-looking statements. Muzak LLC Financial Highlights ------------------- (unaudited, dollars in thousands) Quarter Quarter Ended Ended 9/30/2003 9/30/2002 % Change 6/30/2003 ----------- ---------- --------- ---------- Selected Operations Data Revenues Music and Other Business Services $43,965 $41,177 6.8% $43,388 Equipment Sales and Related Services 15,384 14,989 2.6% 14,195 ----------- ---------- -------- ---------- Total Revenues 59,349 56,166 5.7% 57,583 ----------- ---------- -------- ---------- Cost of Revenues Music and Other Business Services 8,173 7,779 5.1% 7,936 Equipment Sales and Related Services 12,100 11,874 1.9% 11,966 ----------- ---------- -------- ---------- Total Cost of Revenues 20,273 19,653 3.2% 19,902 ----------- ---------- -------- ---------- Selling, General and Administrative Amortization of Commissions 4,076 3,260 25.0% 3,869 Other Selling, General and Administrative 15,963 14,671 8.8% 16,100 ----------- ---------- -------- ---------- Total Selling, General and Administrative 20,039 17,931 11.8% 19,969 ----------- ---------- -------- ---------- Other income (28) (68) -58.8% (51) Loss on early extinguishment of debt(1) - - 5,078 EBITDA (2) $19,065 $18,650 2.2% $12,685 =========== ========== ========== EBITDA Margin (2) 32.1% 33.2% 22.0% Cash Flows from operating activities $11,820 $6,192 $2,856 Balance sheet data (end of period) Total Assets $475,297 $478,093 $470,538 Revolving Loan 12,700 22,800 7,500 Muzak LLC Total Debt (3) 350,865 315,677 345,555 Muzak Holdings LLC Total Debt (3) 404,680 378,206 397,689 Other financial data Muzak LLC Interest Expense $7,936 $6,829 $7,794 Muzak Holdings LLC Interest Expense 9,680 8,865 9,852 Muzak LLC Net Debt to 4.58x 4.23x 4.87x EBITDA (4) Muzak Holdings LLC Net 5.28x 5.07x 5.60x Debt to EBITDA (4) Muzak LLC Financial Highlights --------------------- (unaudited, dollars in thousands) Nine Months ended 9/30/2003 9/30/2002 % Change -------------------- ---------- --------- Selected Operations Data Revenues Music and Other Business Services $129,995 $121,123 7.3% Equipment Sales and Related Services 43,627 40,075 8.9% -------------------- ---------- --------- Total Revenues 173,622 161,198 7.7% -------------------- ---------- --------- Cost of Revenues Music and Other Business Services (5) 23,893 26,427 -9.6% Equipment Sales and Related Services 35,355 32,475 8.9% -------------------- ---------- --------- Total Cost of Revenues 59,248 58,902 0.6% -------------------- ---------- --------- Selling, General and Administrative Amortization of Commissions 11,562 9,181 25.9% Other Selling, General and Administrative (6) 48,396 44,672 8.3% -------------------- ---------- --------- Total Selling, General and Administrative 59,958 53,853 11.3% -------------------- ---------- --------- Other income (109) (159) -31.4% Loss on early extinguishment of debt (1) 5,078 - EBITDA (2) $49,447 $48,602 1.7% ==================== ========== EBITDA Margin (2) 28.5% 30.2% Cash Flows from operating activities $23,840 $18,768 (1) Loss on early extinguishment of debt represents the write-off of financing fees associated with the Company's refinanced Senior Credit Facility. (2) Represents net income before interest, income tax benefit (expense), depreciation and amortization. The Company evaluates liquidity using several measures, one of them being EBITDA. EBITDA is not intended to be a liquidity measure that should be regarded as an alternative to, or more meaningful than, cash flow from operations as a measure of liquidity, as determined in accordance with generally accepted accounting principles, known as GAAP. However, management believes that EBITDA is a meaningful measure of liquidity that is commonly used in similar industries to analyze and compare companies on the basis of leverage and liquidity, however it is not necessarily comparable to similar titled amounts of other companies. The following table provides a reconciliation of cash flows from operations to EBITDA. Three months ended Q3 2003 Q3 2002 Q2 2003 -------------- -------- -------- Cash flows from continuing operating activities $11,820 $6,192 $2,856 Loss on early extinguishment of debt - - (5,078) Interest expense net of amortization 7,383 6,329 7,203 Change in working capital (1,188) 5,437 6,182 Current taxes expense 55 - 299 Unearned installation revenue 24 316 10 Amortization of deferred subscriber acquisition costs (4,075) (3,260) (3,869) Deferred subscriber acquisition costs 5,017 3,619 5,080 Gain on disposal of fixed assets 29 17 2 -------------- -------- -------- EBITDA $19,065 $18,650 $12,685 -------------- -------- -------- Nine months ended Q3 2003 Q3 2002 -------------- -------- Cash flows from continuing operating activities $23,840 $18,768 Loss on early extinguishment of debt (5,078) - Interest expense net of amortization 20,621 20,177 Change in working capital 6,596 6,838 Current taxes expense 353 73 Unearned installation revenue 26 1,053 Amortization of deferred subscriber acquisition costs (11,562) (9,182) Deferred subscriber acquisition costs 14,614 10,845 Gain on disposal of fixed assets 37 30 -------------- -------- EBITDA $49,447 $48,602 -------------- -------- EBITDA margin reflects EBITDA divided by total revenues. (3) Total debt excludes $2.1 million of debt of a subsidiary that is non-recourse to the Company. (4) Reflects Total Debt described in (3) above less cash divided by EBITDA adjusted for non-cash items on a Last Quarter Annualized Basis. Pursuant to the Company's indentures under which it has notes outstanding, non-cash items reducing or increasing consolidated net income are excluded from EBITDA for purposes of calculating the consolidated leverage ratio. (5) Results for the nine months ended September 30, 2002 include $3.1 million relating to an accrual for prior period licensing royalties and related expenses. (6) Results for the nine months ended September 30, 2002 include $0.5 million relating to a postponed financing transaction. CONTACT: Muzak LLC Catherine Walsh, 803-396-3000