Exhibit 99.1 StarTek, Inc. Reports Continued Revenue Growth and Sequential Margin Improvement Adds Two New Clients to Portfolio DENVER--(BUSINESS WIRE)--Nov. 1, 2006--StarTek, Inc. (NYSE: SRT) reported third quarter fully diluted earnings per share from continuing operations of $0.11, an increase of $0.05 per share from the previous quarter. Fully diluted earnings per share from continuing operations for the third quarter of 2005 were $0.25. Third quarter 2006 revenue of $61.9 million reflected an increase of 15% over the same period in the prior year. New clients launched during the past 12 months provided the Company with $12.2 million in incremental revenue during the third quarter of 2006. Total revenue from these new clients increased 39% over the previous quarter of 2006. Partially offsetting these revenue increases were declines in volume from StarTek's two largest clients. The Company also signed two new clients during the quarter, including Comcast, which is the Company's first named Intelligent Enterprise client. Sequentially, gross margin increased from 14% in the second quarter to 16% in the third quarter of 2006, reflecting progress in the ramp process for the Company's three new call centers. Gross margin during the third quarter of 2006 represented a decline from 23% in the same quarter of 2005. This decline was primarily attributable to higher carrying costs of three new call centers as a percentage of revenue, which was driven by higher-than-normal agent attrition associated with the continued ramp of the new call centers, increased competition for labor in certain of the Company's call center locations and some seasonality in the labor pool from which the Company draws. Gross margin for the quarter was also affected by a $0.9 million foreign exchange impact of a strengthening Canadian dollar versus the U.S. dollar. As a percentage of revenue, selling, general and administrative expenses declined from 13% in the third quarter of 2005 to 12% during the same quarter of 2006. However, total selling, general and administrative expenses increased slightly as a result of incremental expenses incurred to support three new facilities opened during 2006. Net interest and other income was $0.7 million higher in the third quarter of 2005 as a result of a gain on the sale of a facility in that year. Net income from continuing operations was $1.6 million during the third quarter of 2006, versus $3.7 million in the same period of 2005. "The announcements of two new clients during the quarter as well as our double-digit revenue growth and sequentially improving margins are a testament to the progress we've made thus far in growing the company," said Steve Butler, President and CEO of StarTek. "As the ramp process for our new call centers draws closer to completion, we believe we have positioned StarTek well for future growth opportunities. We remain focused on strengthening the relationships we have with our current clients and on seeking out new opportunities to provide value-added services to the outsourcing marketplace." The Board of Directors declared a quarterly dividend of $0.25 per share, payable on November 27, 2006, to the Company's stockholders of record as of November 15, 2006. About StarTek StarTek, Inc. (NYSE: SRT) is a leading provider of Business Process Optimization services for outsourced customer interactions. Since 1987, StarTek has provided customer experience management solutions that solve strategic business challenges so that fast-moving businesses can effectively manage customer relationships across all contact points - web, voice, email, fax, and video. This blended solution helps companies create and maintain customer satisfaction and frees them to focus on preserving capital, while StarTek delivers the ultimate customer experience. The company is managed by executives from the Financial, Cable MSO, CRM and business services industries. Headquartered in Denver, Colorado, StarTek has 19 operational facilities across North America. For more information visit the company's website at www.StarTek.com. Conference Call The Company will host a conference call on November 1, 2006, to discuss the Company's financial results. The call will begin at 6:30 a.m. Mountain Time (8:30 a.m. Eastern Time) and can be accessed as follows: USA: 866-510-0712 International: 617-597-5380 Passcode: 99118159 Conference Host: Steve Butler A dial-in replay will be available from November 1, 2006, at 10:30 a.m. Mountain Time through November 8, 2006, and can be accessed as follows: USA: 888-286-8010 International: 617-801-6888 Passcode: 82394224 A web-based replay will be available on November 9, 2006, and accessible from the Investor Relations section of the company's website at www.startek.com. Forward-Looking Statements The matters regarding the future discussed in this news release include forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. Such statements are subject to a number of risks and uncertainties. The following are important risks and uncertainties relating to StarTek's business that could cause StarTek's actual results to differ materially from those expressed or implied by any such forward-looking statements. These include, but are not limited to, risks relating to revenue from its principal clients, concentration of its client base in the telecommunications industry, consolidation in the telecommunications industry, risks related to fluctuations in the value of its investment securities portfolio, inability to effectively manage capacity, highly competitive markets, risks related to its contracts, decreases in numbers of vendors used by clients or potential clients, lack of success of StarTek's clients' products or services, considerable pricing pressure, risks associated with advanced technologies, inability to effectively manage growth, dependence on and requirement to recruit qualified employees, including additional sales personnel and key management personnel, potential future declines in revenue, lack of a significant international presence, and foreign exchange risks and other risks relating to conducting business in Canada. Readers are encouraged to review Management's Discussion and Analysis of Financial Condition and Results of Operations - Risk Factors and all other disclosures appearing in the Company's Form 10-K for the year ended December 31, 2005, and subsequent filings with the Securities and Exchange Commission. STARTEK, INC. AND SUBSIDIARIES Condensed Consolidated Statements of Operations (Dollars in thousands, except per share data, unaudited) Three Months Ended Nine Months Ended September 30, September 30, --------------------------------------- 2006 2005 2006 2005 ---------- -------- --------- --------- Revenue $61,865 $53,877 $178,495 $158,206 Cost of services 52,104 41,353 150,758 121,645 ---------- -------- --------- --------- Gross profit 9,761 12,524 27,737 36,561 Selling, general and administrative expenses 7,533 7,190 22,495 21,402 ---------- -------- --------- --------- Operating profit 2,228 5,334 5,242 15,159 Net interest and other income 337 1,060 1,403 1,098 ---------- -------- --------- --------- Income from continuing operations before income taxes 2,565 6,394 6,645 16,257 Income tax expense 995 2,743 2,114 6,584 ---------- -------- --------- --------- Income from continuing operations 1,570 3,651 4,531 9,673 ---------- -------- --------- --------- Discontinued operations: Loss from operations of discontinued operations - (820) - (1,941) Income tax benefit - 343 - 731 ---------- -------- --------- --------- Loss on discontinued operations - (477) - (1,210) ---------- -------- --------- --------- Net income $1,570 $3,174 $4,531 $8,463 ========== ======== ========= ========= Basic shares outstanding 14,696 14,631 14,674 14,628 Diluted shares outstanding 14,696 14,673 14,715 14,676 Net income per share from continuing operations: Basic $0.11 $0.25 $0.31 $0.66 ========== ======== ========= ========= Diluted $0.11 $0.25 $0.31 $0.66 ========== ======== ========= ========= Net income per share including discontinued operations: Basic $0.11 $0.22 $0.31 $0.58 ========== ======== ========= ========= Diluted $0.11 $0.22 $0.31 $0.58 ========== ======== ========= ========= STARTEK, INC. AND SUBSIDIARIES Condensed Consolidated Balance Sheets (Dollars in thousands) September 30, December 31, 2006 2005 ------------- ------------ ASSETS (Unaudited) Current assets: Cash and cash equivalents $9,270 $17,425 Investments 17,995 28,168 Trade accounts receivable, less allowance for doubtful accounts of $8 and $250, respectively 47,870 40,612 Income tax receivable 1,235 4,227 Prepaid expenses and other current assets 2,130 3,161 ------------- ------------ Total current assets 78,500 93,593 Property, plant and equipment, net 61,281 57,066 Long-term deferred tax assets 3,931 2,402 Note receivable 740 740 Other assets 670 113 ------------- ------------ Total assets $145,122 $153,914 ============= ============ LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable $4,886 $4,744 Accrued liabilities: Accrued payroll 5,257 7,280 Accrued compensated absences 3,986 3,522 Accrued health insurance 112 462 Other accrued liabilities 300 806 Current portion of long-term debt 2,621 2,551 Short-term deferred income tax liabilities 1,092 1,108 Other short-term liabilities 1,481 1,150 ------------- ------------ Total current liabilities 19,735 21,623 Long-term debt, less current portion 1,141 3,099 Long-term deferred rent 1,554 247 Other liabilities 955 781 ------------- ------------ Total liabilities 23,385 25,750 ------------- ------------ Stockholders' equity: Common stock 147 146 Additional paid-in capital 61,627 60,139 Accumulated other comprehensive income 1,945 1,776 Retained earnings 58,018 66,103 ------------- ------------ Total stockholders' equity 121,737 128,164 ------------- ------------ Total liabilities and stockholders' equity $145,122 $153,914 ============= ============ STARTEK, INC. AND SUBSIDIARIES Condensed Consolidated Statements of Cash Flows (Dollars in thousands, unaudited) Nine Months Ended September 30, ------------------- 2006 2005 --------- --------- Operating Activities Net income $4,531 $8,463 Adjustments to reconcile net income to net cash provided by operating activities Depreciation 12,468 9,744 Non-cash compensation cost 242 - Deferred income taxes (1,528) (943) Realized (gain) loss on investments (36) 711 Gain on sale of assets (98) (857) Changes in operating assets and liabilities: Sales of trading securities, net - 2,940 Trade accounts receivable, net (7,258) 12,371 Prepaid expenses and other assets 348 416 Accounts payable 143 (3,114) Income taxes receivable, net 2,992 10,794 Accrued and other liabilities (604) (486) --------- --------- Net cash provided by operating activities 11,200 40,039 --------- --------- Investing Activities Purchases of investments available for sale (200,355) (633,045) Proceeds from disposition of investments available for sale 210,604 617,405 Purchases of property, plant and equipment (16,116) (7,315) Proceeds from disposition of property, plant and equipment 343 1,292 --------- --------- Net cash used in investing activities (5,524) (21,663) --------- --------- Financing Activities Proceeds from stock option exercises 1,112 295 Principal payments on borrowings (1,888) (3,950) Dividend payments (12,616) (16,676) Proceeds from borrowings - 880 --------- --------- Net cash used in financing activities (13,392) (19,451) Effect of exchange rate changes on cash (439) 451 --------- --------- Net decrease in cash and cash equivalents (8,155) (624) Cash and cash equivalents at beginning of period 17,425 14,609 --------- --------- Cash and cash equivalents at end of period $9,270 $13,985 ========= ========= CONTACT: StarTek, Inc. Steve Butler, 303-262-4500 President, Chief Executive Officer steve.butler@startek.com or Jennifer Martin, 303-262-4587 Director, SEC Reporting and Compliance jennifer.martin@startek.com