SECURITIES AND EXCHANGE COMMISSION WASHINGTON, DC 20549 FORM 10-QSB [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2002 Commission file number: 0-26813 INCALL SYSTEMS, INC. -------------------- (Exact Name of Registrant as Specified in Its Charter) Nevada 91-1932068 ------ ---------- (State of Incorporation) (IRS Employer ID No.) 388 Market Street, Suite 500 San Francisco, CA 94111 ---------------------------------------------------- Address of Principal Executive Offices - Zip Code (866) 605-8852 -------------- Registrant's telephone number, including area code Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No --- --- As of June 30, 2002 there were 5,822,592 shares of the Issuer's common stock outstanding. PART I. FINANCIAL INFORMATION ITEM 1. CONDENSED CONSOLIDATED FINANCIAL STATEMENTS inCALL SYSTEMS, INC. (formerly iCall Systems, Inc.) (a development stage company) INTERIM CONSOLIDATED FINANCIAL STATEMENTS JUNE 30, 2002 (Unaudited) BALANCE SHEETS INTERIM CONSOLIDATED STATEMENTS OF OPERATIONS INTERIM CONSOLIDATED STATEMENTS OF CASH FLOWS NOTES TO INTERIM CONSOLIDATED FINANCIAL STATEMENTS inCALL SYSTEMS, INC. (formerly iCall Systems, Inc.) (a development stage company) CONSOLIDATED BALANCE SHEETS June 30, December 31, 2002 2001 ASSETS -------- ---------- CURRENT Cash and cash equivalents $ 17,137 $ 130,066 Accounts receivable 66,318 12,439 Prepaid expenses 110,995 64,759 ------- ------- 194,450 207,264 ADVANCES TO ICCP 1 1 FIXED ASSETS (Note 3) 121,980 92,582 VOIP TECHNOLOGY (Note 4) 600,000 - GOODWILL (Note 5) 633,317 633,317 -------- ---------- $1,549,748 $ 933,164 LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIENCY) CURRENT Accounts payable and accrued liabilities $ 282,482 $ 82,696 Due to related parties 30,961 - Convertible notes payable (Note 6) 1,120,643 892,243 -------- ---------- 1,434,086 974,939 DEFERRED INCOME TAX 14,833 14,833 -------- ---------- 1,448,919 989,772 COMMITMENTS AND CONTINGENCIES (Notes 1 and 9) STOCKHOLDERS' EQUITY Capital stock (Note 7) Authorized: 65,000,000 common shares with $0.001 par value 10,000,000 Preferred A shares Issued and outstanding: 5,822,592 (December 31, 2001 - 5,456,926) common shares 1,700 957 Additional paid-in capital 2,208,345 854,161 Obligation to issue shares (Note 5) - 215,002 Accumulated other comprehensive income (loss) (40,018) - Deficit accumulated during development stage (2,069,198) (1,126,728) -------- ---------- 100,829 (56,608) -------- ---------- $1,549,748 $ 933,164 -------- ---------- The accompanying notes are an integral part of these interim consolidated financial statements inCALL SYSTEMS, INC. (formerly iCall Systems, Inc.) (a development stage company) INTERIM CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) October 20, 1998 3 Months Ended 6 Months Ended (Inception) ------------------ ----------------- to June 30, 2002 2001 2002 2001 2002 --------- ------- ------- ------ ---------- REVENUE $ 104,359 $ - $ 221,359 $ - $ 291,977 COST OF REVENUE 51,573 - 113,939 - 113,939 NET REVENUE 52,786 - 107,420 - 178,038 EXPENSES Consulting 257,200 30,263 352,953 30,263 466,004 Depreciation 6,029 - 13,029 - 24,474 General and admin. 324,353 48,780 568,800 48,780 970,367 Marketing 50,000 - 50,000 - 50,000 Interest 16,266 6,223 30,108 9,787 57,351 Investor relations (15,000) 10,934 35,000 10,934 131,708 Write down of advances to ICCP - 56,000 - 395,999 532,499 --------- ------- ------- ------ ---------- 638,848 152,200 1,049,890 495,763 2,232,403 --------- ------- ------- ------ ---------- OPERATING LOSS (586,062) (152,200) (942,470) (495,763)(2,054,365) INCOME TAX - DEFERRED - - - - (14,833) --------- ------- ------- ------ ---------- NET LOSS FOR THE PERIOD $(586,062) $(152,200)$(942,470)$(495,763)$(2,069,198) --------- ------- ------- ------ ---------- BASIC NET LOSS PER SHARE $ (0.05) $ (0.00) $ (0.08) $ (0.01) WEIGHTED AVERAGE COMMON SHARES OUTSTANDING 11,698,994 47,364,220 11,332,835 48,674,828 The accompanying notes are an integral part of these interim consolidated financial statements inCALL SYSTEMS, INC. (formerly iCall Systems, Inc.) (a development stage company) INTERIM CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) October 20, Six Months ended June 30 1998 (inception ------------------------ to June 30, 2002 2001 2002 ---------- ----------- ------------- (Note 1) CASH FLOWS FROM OPERATING ACTIVITIES Net loss for the period $ (942,470) $ (495,763) $(2,069,198) Adjustments to reconcile net loss to net cash used in operating activities - - depreciation 13,029 - 24,474 - - stock-based compensation 281,125 - 471,854 - - non-cash expenses 172,981 - 172,981 - - deferred income taxes - - 14,833 - - accrued interest on convertible notes 28,400 9,787 55,643 - - write down of advances to ICCP - 395,999 532,499 - - accounts receivable (53,879) - (66,318) - - prepaid expenses (15,417) - (80,176) - - accounts payable 239,603 15,116 322,298 - - due to related parties 36,144 - 36,144 CASH USED IN OPERATING ACTIVITIES (240,484) (74,861) (584,966) CASH FLOWS FROM INVESTING ACTIVITIES - - acquisition of fixed assets (42,427) (62,379) - - advances to Internet Call Centre Pte Ltd. ("ICCP") - (396,000) (532,500) CASH FLOWS FROM FINANCING ACTIVITIES (42,427) (396,000) (594,879) CASH FLOWS FROM FINANCING ACTIVITIES - - proceeds from convertible notes payable 200,000 475,000 1,065,000 - - proceeds from issuance of common shares for cash 10,000 - 172,000 CASH FLOWS FROM FINANCING ACTIVITIES 210,000 475,000 1,237,000 EFFECT OF FOREIGN EXCHANGE RATE CHANGES ON CASH (40,018) - (40,018) (DECREASE) INCREASE IN CASH AND CASH EQUIVALENTS (112,929) 4,139 17,137 CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD 130,066 - - CASH AND CASH EQUIVALENTS, END OF PERIOD $ 17,137 $ 4,139 $ 17,137 OTHER NON-CASH TRANSACTIONS: During the period the Company issued 7,666 pre-split common shares at $2.40 per share for services, 28,000 pre-split common shares at $2.50 per share for settlement of $45,000 of debt and for payment of $25,000 of services of which $10,000 is prepaid; 30,000 pre-split common shares at $2.00 per share for $60,000 of services of which $40,000 is prepaid; and 300,000 pre-split common shares at $2.00 per share for acquisition of VOIP technology. During the period the Company also issued 42,000 post-split common shares at $1.20 per share for services, 286,670 post-split common shares for acquisition of assets, and 40,000 post-split common shares at $1.25 for services. The accompanying notes are an integral part of these interim consolidated financial statements. inCALL SYSTEMS, INC. (formerly iCall Systems, Inc.) (a development stage company) NOTES TO INTERIM CONSOLIDATED FINANCIAL STATEMENTS NOTE 1 - NATURE OF OPERATIONS AND BASIS OF PRESENTATION - ------------------------------------------------------- inCall Systems, Inc. was incorporated as Altrex Incorporated on October 20, 1998, under the laws of the State of Nevada. The Company changed its name to iCall Systems Inc. on January 22, 2001 to inCall Systems, Inc. on February 8, 2002. The Company is in its development stage and to date its activities have been limited to capital formation and the development of its call centre business. By agreement dated July 30, 2001 the Company acquired the business and assets of 1st Call Pte Ltd., a Singapore-based call centre provider. Refer to Note 5. On November 1, 2001 the Company commenced business operations in Singapore through its new subsidiary inCall Systems Pte Ltd. In February 2002 the Company acquired the assets and VOIP technology developed by Vocalscape Communications Ltd. Refer to Note 4. The Company is currently engaged in the strategic combining of internet call centre providers into a larger organization, or network, which can effectively compete with regional and national service providers. The interim consolidated financial statements have been prepared on the basis of a going concern, which contemplates the realization of assets and satisfaction of liabilities in the normal course of business. At June 30, 2002 the Company has a working capital deficiency of $1,239,636 and has incurred losses since inception raising substantial doubt as to the Company's ability to continue as a going concern. The Company's continued operations are dependent on its ability to obtain additional financing, settling its outstanding debts and ultimately to attain profitable operations. Unaudited Interim Financial Statements The accompanying unaudited interim financial statements have been prepared in accordance with generally accepted accounting principles for interim financial information and with the instructions to Form 10-QSB of Regulation S-B. They do not include all information and footnotes required by generally accepted accounting principles for complete financial statements. However, except as disclosed herein, there have been no material changes in the information disclosed in the notes to the financial statements for the year ended December 31, 2001 included in the Company's Annual Report on Form 10-KSB filed with the Securities and Exchange Commission. The interim unaudited financial statements should be read in conjunction with those financial statements included in the Form 10-KSB. In the opinion of Management, all adjustments considered necessary for a fair presentation, consisting solely of normal recurring adjustments, have been made. Operating results for the six months ended June 30, 2002 are not necessarily indicative of the results that may be expected for the year ending December 31, 2002. NOTE 2 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - --------------------------------------------------- Basis of presentation The accompanying financial statements are presented in United States dollars and are prepared in accordance with accounting principles generally accepted in the United States. Principles of Consolidation The financial statements include the accounts of the Company and its wholly-owned subsidiaries, Vocalscape Networks Inc. incorporated in British Columbia, Incall Systems (B.C.) Inc. incorporated in British Columbia, inCall Systems Pte Ltd. incorporated in Singapore which commenced operations on November 1, 2001, and inCall Systems Sdn Bhd incorporated in Malaysia on December 12, 2001. All significant intercompany balances and transactions are eliminated on consolidation. Revenue recognition The Company generates revenue from provision of call centre and related services. Revenue is recognized when services are provided and collection is reasonable assured.. Cash and cash equivalents Cash and cash equivalents consists of cash on deposit and highly liquid short-term interest bearing securities with maturities at the date of purchase of three months or less. Use of estimates The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses for the periods that the financial statements are prepared. Actual amounts could differ from these estimates. Fixed assets Fixed assets are recorded at cost. Depreciation is computed at the following rates over the estimated useful lives of the assets: Computer equipment 30% declining balance Computer software 1 year straight-line Furniture and fixtures 6 years straight-line Office equipment 6 years straight-line Leasehold improvements 6 years straight-line VOIP technology 5 years straight-line Goodwill and other intangible assets In July 2001, the FASB issued Statement of Financial Accounting Standards No. 142 ("SFAS 142"), "Goodwill and Intangible Assets", which revises the accounting for purchased goodwill and intangible assets. Under SFAS 142, goodwill and intangible assets with indefinite lives will no longer be amortized and will be tested for impairment annually. The Company has adopted the provisions of SFAS 142 for acquisition of goodwill and other intangible assets after June 30, 2001. The adoption of SFAS 142 has no impact on the results of operations for any periods previously reported. Stock-based compensation The Company accounts for stock-based employee compensation arrangements in accordance with the provisions of Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees", ("APB No. 25") and complies with the disclosure provisions of Statement of Financial Accounting Standard No. 123 "Accounting for Stock-Based Compensation" ("SFAS No. 123"). Under APB No. 25, compensation expense is recognized based on the difference, if any, on the date of grant between the estimated fair value of the Company's stock and the amount an employee must pay to acquire the stock. Compensation expense is recognized immediately for past services and pro-rata for future services over the option-vesting period. The Company accounts for equity instruments issued in exchange for the receipt of goods or services from other than employees in accordance with SFAS No. 123 and the conclusions reached by the Emerging Issues Task Force in Issue No. 96-18, "Accounting for Equity Instruments That Are Issued to Other Than Employees for Acquiring or in Conjunction with Selling Goods or Services" ("EITF 96-18"). Costs are measured at the estimated fair market value of the consideration received or the estimated fair value of the equity instruments issued, whichever is more reliably measurable. The value of equity instruments issued for consideration other than employee services is determined on the earlier of a performance commitment or completion of performance by the provider of goods or services as defined by EITF 96-18. The Company has also adopted the provisions of the Financial Accounting Standards Board Interpretation No.44, Accounting for Certain Transactions Involving Stock Compensation - An Interpretation of APB Opinion No. 25 ("FIN 44"), which provides guidance as to certain applications of APB 25. FIN 44 is generally effective July 1, 2000 with the exception of certain events occurring after December 15, 1998. Financial instruments The Company's financial instruments include cash and cash equivalents, accounts payable and capital lease obligations. The fair values of these financial instruments approximate their carrying values. Management believes that the fair value of the debt approximates its carrying value. Income taxes The Company follows the liability method of accounting for income taxes. Under this method, future tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax balances. Future tax assets and liabilities are measured using enacted or substantially enacted tax rates expected to apply to the taxable income in the years in which those differences are expected to be recovered or settled. The effect on future tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the date of enactment or substantive enactment. A valuation allowance is provided for deferred tax assets if it is more likely than not that the Company will not realize the future benefit, or if the future deductibility is uncertain. Net loss per common share Basic earnings per share includes no dilution and is computed by dividing income available to common stockholders by the weighted average number of common shares outstanding for the period. Dilutive earnings per share reflect the potential dilution of securities that could share in the earnings of the Company. The accompanying presentation is only of basic loss per share as the potentially dilutive factors are anti-dilutive to basic loss per share. Foreign currency transactions The financial statements are presented in United States dollars. In accordance with Statement of Financial Accounting Standards No. 52, "Foreign Currency Translation", foreign denominated monetary assets and liabilities are translated to their United States dollar equivalents using foreign exchange rates that prevailed at the balance sheet date. Revenue and expenses are translated at average rates of exchange during the year. Related translation adjustments are reported as a separate component of stockholders' equity, whereas gains or losses resulting from foreign currency transactions are included in results of operations. NOTE 3 - FIXED ASSETS - --------------------- June 30, December 31, 2002 2001 ------- -------- Computer equipment and software $ 100,987 $ 64,517 Furniture and fixtures 6,821 3,163 Office equipment 25,196 22,897 Leasehold improvements 13,450 13,450 ------- -------- 146,454 104,027 Less: accumulated depreciation (24,474) (11,445) ------- ------- $ 121,980 $ 92,582 ------- ------- NOTE 4 - VOIP TECHNOLOGY - ------------------------ By agreement dated February 5, 2002 and completed March 26, 2002 the Company acquired voice over internet protocol technology ("VOIP") developed by Vocalscape Communications Ltd. from Blackwater Gold Corp, a British Columbia, Canada company for $600,000 plus related equipment for $15,000. The consideration was by way of $15,000 cash and 300,000 common shares of the Company at $2.00 per share. As further consideration, for 24 months, inCall will pay a royalty of 2% of gross revenue reported by the Company and thereafter for 36 months the Company will pay a royalty of 1% of the gross revenue reported by the Company, subject to a maximum of $250,000 per year. The Company has the right to repurchase the 300,000 shares at a price of $2.20 per share in the first year and at $2.40 per share in the second year. NOTE 5 - ACQUISITION OF BUSINESS ASSETS OF 1ST CALL PTE LTD. - ------------------------------------------------------------ On July 30, 2001 the Company acquired all of the business assets of 1st Call Pte Ltd. ("1st Call"), a Singapore-based call centre provider of outsourced customer interactive services in Asia, in exchange for 478,261 shares of restricted common stock of the Company valued at $1.50 per share for a purchase price of $717,391. The business combination has been accounted for using the purchase method of accounting as follows: Assets acquired at fair value: Fixed assets $ 84,074 Goodwill and other intangibles 633,317 ------- Purchase price $ 717,391 During 2001 the Company issued 334,926 shares in connection with this acquisition. The remaining 143,335 shares were recorded as an obligation to issue shares totalling $215,002. These shares were issued in June 2002 as 286,670 post-split common shares. Management has determined that as of June 30, 2002 no impairment of goodwill has occurred. NOTE 6 - CONVERTIBLE NOTES PAYABLE - ---------------------------------- During the year ended December 31, 2001 the Company obtained loans secured by convertible notes in the amount of $440,000 with Update Ltd. ("Update"). The notes bear simple annual interest at 6%, with principal and interest due on September 20, 2002. The notes give Update the option of converting into restricted common shares at a conversion price equal to the lesser of 75% of the average closing price for the five trading days prior to conversion or $1.25 per share. In the event of a default, (interest not paid or debenture not paid at maturity) interest will continue to accrue on the total amount then due at an annual interest rate of 12% plus a collection fee of $10,000. The Company also obtained additional loans secured by convertible notes for an additional $625,000 with Update ($35,000 on June 19, 2001, $50,000 on July 1, 2001, $40,000 on October 3, 2001, $20,000 on October 17, 2001, $140,000 on November 15, 2001, $140,000 on December 12, 2001, $50,000 on March 5, 2002, $50,000 on March 25, 2002, $50,000 on April 2, 2002 and $50,000 on June 10, 2002). These notes have ten-month terms from the funding date with simple annual interest at 6%, payable monthly. The notes give Update the option of converting into restricted common shares at a conversion price equal to the lesser of 60% of the average closing price for the five trading days prior to conversion or $1.25 per share. In the event of a default, (interest not paid or debenture not paid at maturity) interest will continue to accrue on the total amount then due at an annual interest rate of 12% plus a collection fee of $10,000. All of the notes contain a restriction on future financings that the Company shall not issue common stock for a price of less than $1.50 per share without the written permission of the Lender for as long as any principal remains outstanding. Further, the Company pledged all of its assets as collateral for the loan. The Company also agreed to file a General Security Agreement ("GSA"), or GSA-equivalent, to register this security claim. As at June 30, 2002, interest of $55,643 has been accrued and is included in the balance owing. NOTE 7 - CAPITAL STOCK - ---------------------- During the period the Company issued 30,000 pre-split common shares in exchange for legal services of $40,000 and investor relations of $20,000, 7,666 pre-split common shares in exchange for consulting fees of $18,400, and 28,000 pre-split common shares in exchange for investor relations services valued at $70,000, of which $45,000 had been incurred prior to December 31, 2001. In addition, the Company issued 300,000 pre-split common shares for certain assets and voice over internet protocol technology valued at $600,000. Refer to Note 4. Effective April 2, 2002 the Company authorized a forward split of its common shares on a 2:1 basis resulting in an increase to the total issued and outstanding number of shares of common stock to 11,609,852 shares. During the period the Company also issued 10,000 post-split common shares at $1.25 for cash of $10,000, 42,000 post-split common shares at $1.20 per share for legal services, 286,670 post-split common shares for acquisition of assets (refer to Note 5), and 40,000 post-split common shares at $1.25 for marketing services. Stock options During 2001 the Company granted options to acquire a total of 2,200,00 post-split shares of the Company's common stock to certain officers, directors and employees of the Company and its subsidiaries. The options were granted at an exercise price of $1.00 per share and vest evenly over periods ranging from 6 months to 24 months from the date of each grant. Effective March 15, 2002, the Company adopted a stock option plan, the 2002 Stock Option Plan (the "Plan"). The plan allows for the granting of options to acquire shares of the Company's common stock in an amount not to exceed 25% of the shares otherwise issued and outstanding. The Plan allows for the granting of either Incentive Stock Options or Nonqualified Stock Options at a price not less than 80% of the market value of the Company's common stock for terms not to exceed 10 years. The vesting of the options granted is at the discretion of the Company's Board of Directors. The plan permits granting of options to employees, consultants, officers and employee directors of the Company and any of its subsidiaries. During 2002 the Company granted options to acquire a total of 132,000 post- split shares of the Company's common stock to certain officers, directors and employees of the Company and its subsidiaries. The options were granted at an exercise price of $1.20 per share and vest evenly over 24 months from the date of each grant. During 2002 the Company granted options to acquire 160,000 post-split shares of the Company's common stock to a consultant of the Company. The options were granted at an exercise price of $1.375 per share. Another consultant was granted options to acquire 100,000 post-split shares of the Company's common stock. The options were granted at an exercise price of $1.36 per share and vest evenly over 12 months from the date of grant. The following table summarizes information about stock options outstanding as at June 30, 2002: Options Outstanding Options Vested ----------------------- -------------- Market Weighted Price at Average Exercise Date of Number remaining Number Price Grant Outstanding life Outstanding -------- -------- ----------- --------- ----------- $ 1.00 $ 1.175 1,200,000 8.89 years 929,166 $ 1.00 $ 1.20 1,000,000 9.27 years 750,000 $ 1.20 $ 1.30 132,000 10.83 years 11,000 $ 1.375 $ 1.375 160,000 0.58 years 160,000 $ 1.36 $ 1.36 100,000 0.91 years 8,333 2,592,000 8.31 years 1,858,499 Stock-based compensation The Company accounts for stock-based employee compensation arrangements in accordance with the provisions of APB No. 25 and complies with the disclosure provisions of SFAS No. 123. In accordance with SFAS No. 123 the Company applies the fair value method using the Black-Scholes option- pricing model in accounting for options granted to consultants. In addition, the Company has adopted the provisions of FIN 44. The 2,200,000 options were granted to employees, officers and directors at less than market value of the Company's common stock with a total intrinsic value, being the excess of the quoted market price of the common stock over the exercise price at the date the options are granted, of $410,000. In accordance with the provisions of ABP No. 25, this additional compensation will be recognized over the vesting period of the options of which $121,875 has been recorded in the period ended June 30, 2002 and $312,604 has been recorded to date. The 132,000 options were granted to employees, officers and directors at less than market value of the Company's common stock with a total intrinsic value, being the excess of the quoted market price of the common stock over the exercise price at the date the options are granted, of $13,200. In accordance with the provisions of ABP No. 25, this additional compensation will be recognized over the vesting period of the options of which $1,100 been recorded in the period ended June 30, 2002. In addition, the Company has recorded $150,400 of compensation expense relating to the 80,000 options granted to a consultant which vested immediately and $7,750 of a total of $93,000 of compensation relating to the 100,000 options granted to a consultant which vest evenly over a period of one year. These options were valued using the Black-Scholes option pricing model with the following weighted average assumptions: risk free interest rates of 4%; dividend yield of 0%; volatility factors of the expected market price of the Company's common stock of 97% and a weighted average expected life of the option of 1 year. Pro forma information regarding net income and earnings per share is required by SFAS No. 123, which also requires that the information be determined as if the Company had accounted for its employee stock options under the fair value method of that statement. The fair value of each option granted in 2002 was estimated at the date of grant using the Black- Scholes option pricing model with the following weighted average assumptions: risk free interest rates of 5%; dividend yield of 0%; volatility factors of the expected market price of the Company's common stock of 28% and a weighted average expected life of the option of 2 years. For purposes of pro-forma disclosures, the estimated fair value of the options is amortized to expense over the vesting period. The Company's pro-forma information relating to the granting and vesting of stock options is as follows: June 30, 2002 June 30, 2001 ------------ ------------- Net loss - As reported $ (942,470) $ (495,763) APB 25 compensation expense - As reported 122,975 - SFAS 123 compensation expense - Pro-forma (439,300) - Pro-forma $ (1,258,795) $ (495,763) Pro-forma net loss per share Basis and fully diluted - Pro-forma $ (0.11) $ (0.01) NOTE 8 - RELATED PARTY TRANSACTIONS - ----------------------------------- During the period consulting fees totalling $77,013 (2001 - $30,263) were paid to three officers and directors of the Company. At June 30, 2002 $46,316 is owing to these parties and is included in accounts payable. In addition, net cash advances of $15,061 were received from a director. And additional $15,900 is owing to directors of inCall Systems Sdn Bhd. for wages, expenses paid on behalf of the Company and cash advances. NOTE 9 - COMMITMENTS AND CONTINGENCIES - -------------------------------------- Legal proceedings A purported complaint is pending against the Company, Signature Stock Transfer, Inc., inCall Systems, Inc., Kevin Nichols and Jane Doe Nichols v. Jeffrey Bunch and Tracy Bunch, for declaratory judgment, injunctive relief and money damages, filed in the Superior Court of Washington, Spokane County. The complaint is based upon two shareholders both claiming ownership of certain common shares of the Company. The plaintiffs purport to be the record and beneficial owners of these share certificates. The Company believes it is not a valid defendant and the Company believes the complaint is without merit and frivolous. Management currently believes that resolving these matters will not have a material adverse impact on the Company's financial position or its results of operations. Interest rate risk exposure The Company has limited exposure to any fluctuation in interest rates. Foreign exchange risk The Company is subject to foreign exchange risk for sales and purchases denominated in foreign currencies. Foreign currency risk arises from the fluctuation of foreign exchange rates and the degree of volatility of these rates relative to the United States dollar. The Company does not actively manage this risk. Agreement with Hewlett Packard Malaysia Sdn Bhd During 2001 the Company entered into a strategic alliance with Hewlett Packard Malaysia Sdn Bhd ("HP") requiring the Company to advance $54,000 to HP as prepayment for rent expense on infrastructure being provided by HP. The rent will be $3,000 per month over the life of the agreement and no prepaid amounts will be refunded on early termination. In addition, HP will be entitled to participate in the Malaysian operations of the Company, to the extent of 12% of total revenue or 49% of operating profits, whichever is greater. NOTE 10 - INCOME TAXES - ---------------------- The Company's has net operating loss carryforwards of approximately $1,050,000 at June 30, 2002. These carryforwards will expire, if not utilized, beginning in 2015. The potential tax benefit of these losses has not been recorded as a full deferred tax asset valuation allowance has been provided due to the uncertainty regarding the realization of these losses. NOTE 11 - SUBSEQUENT EVENTS - --------------------------- Subsequent to June 30, 2002, the Company's wholly owned subsidiary Vocalscape Networks Inc. (Vocalscape) entered into an agreement with Better Call Home Inc., a privately held Nevada company. Under the terms of the agreement Vocalscape granted international distribution rights of its Voice Over the Internet Protocol (VoIP) to Better Call Home in exchange for 20% equity in Better Call Home. ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS Part II OVERVIEW inCall Systems, Inc. was incorporated as Altrex Incorporated on October 20, 1998, under the laws of the State of Nevada. The Company changed its name to iCall Systems Inc. on January 22, 2001 to inCall Systems, Inc. on February 8, 2002. The Company is in its development stage and to date its activities have been limited to capital formation and the development of its call centre business. The Company offers an integrated suite of Customer Relations Management (CRM) services, including Internet and telephony turnkey communications solutions, to corporations and provides them with the ability to experience increased customer retention, revenue and profitability. Equipped with the latest in telephony and computer technologies, the Company provides all forms of customer contact and interaction services - ranging from telephone, fax and email management, to live interactive sales assistance using VoIP, text chat, co-web browsing and customer self-service - - from a single source, backed by a sophisticated knowledge base. RESULTS OF OPERATIONS The following discussion should be read in conjunction with the condensed consolidated financial statements and segment data and in conjunction with the Company's 10K filed April 15, 2002. Results for interim periods may not be indicative of the results for the full year. By agreement dated November 22, 2000 between the Company and the shareholders of The Internet Call Centre Pte Ltd ("ICCP"), the Company agreed to acquire all the issued and outstanding shares of ICCP in exchange for the issuance of 6,500,000 restricted common shares, subject to certain conditions and completion of due diligence. The Company subsequently determined not to proceed with this acquisition, the agreement was not consummated and the share exchange did not occur. During October 2001 the parties mutually agreed to formally rescind the November 22, 2000 acquisition agreement. As a result of this rescission, the Company did not carry out any operations until November 2001. Therefore, comparisons of its quarter-end June 2001 and 2002 operating results are not meaningful and detailed discussions of revenue and expenses exclude comparisons to our quarter ended June 30, 2001. ICCP was a private Singapore company, which was facilitating real-time sales and customer service for companies doing business on the Internet. During 2001, the Company advanced a total of $532,500 to ICCP to develop its business, however, as the Company subsequently determined not to proceed with this acquisition, the agreement was not consummated and the share exchange did not occur. During October 2001, the parties mutually agreed to formally rescind the November 22, 2000 acquisition agreement. The Company was assigned the accounts receivables of ICCP on October 26, 2001 of approximately $70,000 as part of the rescission agreement and recognized those accounts receivables in the fourth quarter 2001. On July 30, 2001, the Company purchased the assets of privately held 1st Call Pte Ltd, an 81 seat Singapore based call center provider of outsourced call center services in Asia, in exchange for 478,261 shares of restricted common stock of the Company valued at $1.50 per share for a purchase price of $717,391. This acquisition established the Company's call center facilities and telephony expertise in Asia to service clients in preparation for planned USA call center acquisitions. 1st Call provides its clients a range of inbound/outbound telephony, Internet interactive chat, email and technical help desk services. The 1st Call client list included Cisco Systems, Hewlett-Packard, MCI WorldCom Asia, Microsoft Singapore, and Oracle Singapore. The business operations and assets of 1st Call were initially integrated with the operations of ICCP. During the fourth quarter of 2001, the assets and operations were relocated to separate premises as part of the terms of the ICCP rescission. Accordingly, no revenue or expenses relating to the operations of 1st Call have been included in the financial statements of the Company until the fourth quarter of 2001. On November 1, 2001, iCALL Systems formed a new Singapore subsidiary called inCall Systems Pte Ltd and secured new office premises. The Company has moved all the assets of 1st Call Pte Ltd into the new office premises to operate under the name of inCall. Mr. Chin Tiong Seah, who was managing director of 1st Call, is the managing director of inCall Systems. All of the 1st Call permanent staff accepted employment with inCall Systems. All of the existing contracts and customers of 1st Call been have transferred to over to inCall Systems. Additionally, certain accounts of ICCP have also elected to transfer their business to the services of inCall Systems. HEWLETT-PACKARD STRATEGIC ALLIANCE On September 6, 2001, the Company signed a 4-year strategic alliance agreement with Hewlett-Packard Sales (Malaysia) Sdn Bhd ("HP"). Under the terms of the agreement, HP Services Division will provide its clients with the Company's integrated suite of Internet customer service solutions and will incorporate the Company's capabilities into HP's Customer Interaction Centers. HP has also committed to contract the Company to provide first level technical support for HP products sold in Malaysia, which will generate immediate revenue for the Company. In addition the HP agreement will provide the Company with facility space, computer and office equipment, and a ready to operate call center located in the HP data center building in Malaysia. The Company will provide technology, processes and management staff to operate the call center. Additionally, HP has agreed to contract the Company to handle level 1 support calls for HP products sold in Malaysia. On December 12, 2001, the Company formed a new Malaysian subsidiary called inCall Systems Sdn Bhd and moved into new office premises in Hewlett-Packard's building. In conjunction with Hewlett-Packard the Company began construction of its Malaysian based call center. To date Hewlett-Packard has invested approximately $220,000 dollars in the establishment of the Malaysian center. To date, inCall Systems has invested approximately $80,000 and intends to invest an additional $50,000 in completing the center. VOCALSCAPE ACQUISITION During February 2002, the Company completed the acquisition of the assets of privately held Vocalscape Networks Inc. (www.vocalscape.com). The acquisition of Vocalscape's Voice over Intenet Protocol (VoIP) and electronic Customer Relationship Management (eCRM) solutions was a major milestone for inCall Systems' strategic plan for rapid growth. In September of 2001, TMC Labs bestowed its Innovation award and Editor's Choice award to Vocalscape's own VocalConnect citing, "[VocalConnect] is designed to help bring resolution to the 'abandoned shopping cart syndrome' prevalent in e-commerce. It does so by allowing the customer to either request a Web chat session or click on the phone button to speak directly to a Customer Service Representative." inCall Systems acquired the assets of Vocalscape from Blackwater Gold Corporation (BWG) for a combination of stock and cash. Under the terms of the agreement, inCall Systems paid $15,000cash and 300,000 shares, valued at $2.00 per inCall share, issued under Rule 144 and carrying a 24-month legend. inCall may repurchase the shares at $2.20 per share for the first 12 months and $2.40 per share during months 13 to 24. Royalties are payable to Blackwater Gold Corporation by inCall Systems at the rate of 2% of gross revenue reported by inCall Systems for a 24 month period, followed by 1% of gross revenue for a 36 month period (the maximum cumulative royalties paid in any inCall Systems fiscal year shall not exceed $250,000.00). New technologies like Vocalscape's eCRM products are in the early stage of market adoption. The Company has chosen a strategy of leveraging its newly acquired technology through bundling agreements in order to increase penetration and awareness in the market. These key strategic partnerships, which allow the Company to bundle its technology with that of its partners, serve to increase product awareness while at the same time generating revenue at a minimal cost. ARTICULATE ACQUISITION June 23, 2002, the Company completed the acquisition of the business and customer contracts of Articulate Customer Care Sdn Bhd ("Articulate"), a Malaysian based call center provider of outsourced customer interactive services for Asia. Under the terms of the acquisition agreement, Articulate received shares of inCall Systems common stock in exchange for 100% of the customer contracts of Articulate. Some of Articulate's blue chip customers include American Express and ExxonMobil. The Company has recorded the acquisition of these contracts as a marketing expense. The Articulate purchase is a continuation of the Company's planned strategic growth and acquisition strategy in both the Pacific Rim and the continental United States. The Company's other most recent call center acquisition was the assets and customers of 1st Call Ptd Ltd of Singapore in July of 2001. inCall Systems has identified and is in discussions with other call center acquisition targets in both Asia and North America. OPERATIONS Revenues for the three months ended June 30, 2002 were $104,359. Revenues were primarily generated from Company's Singapore and Malaysian operations. The Company's customer list includes Cisco, Hewlett-Packard, Sun MicroSystems, Exxon and American Express. Cost of Revenues for the three months ended June 30, 2002 was $51,573 resulting in a Net Revenue of $52,786. Cost of revenues consisted primarily of salaries payable to call center staff. Consulting consisted of compensation for officers and directors of the Company who focused on seeking suitable acquisition companies, developing business plans and fund raising activities. Consulting expenses for the three months ended June 30, 2002 were $257,200. General and Administrative expenses consist primarily of rent, phone and fax and other office expenses. General and Administrative expenses for the three months ended June 30, 2002 were $324,353 Marketing expenses for the three months ending June 30, 2002 was $50,000 and consisted primarily of inCall Systems common stock issued in exchange for 100% of the customer contracts of Articulate. Interest for the three months ended June 30, 2002 was $13,842 consisting of accrued interest on the Company's convertible notes. Investor relations for the three months ended to June 30, 2002 consisted of profiling the Company in investment papers and the professional services of investment relations firms and personnel. During the period, expense recoveries for investor relations were ($15,000) where this credit is attributable to an overpayment of investor relations expenses in the previous quarter. Total Operating Expenses for the three months ended June 3, 2002 were $638,848, resulting in an Operating Loss of $586,062. Basic Net Loss per Share amounted to $0.05 for the three months ended June 30, 2002. Revenues for the six months ended June 30, 2002 were $221,359. Revenues were primarily generated from Company's Singapore and Malaysian operations. Cost of Revenues for the six months ended June 30, 2002 was $113,939 resulting in a Net Revenues of $107,420. Cost of revenues consisted primarily of salaries payable to call center staff. Consulting consisted of compensation for officers and directors of the Company who focused on seeking suitable acquisition companies, developing business plans and fund raising activities. Consulting expenses for the six months ended June 30, 2002 were $352,953. General and Administrative expenses consist primarily of rent, phone and fax, legal, accounting and other office expenses. General and Administrative expenses for the six months ended June 30, 2002 were $568,800. Marketing expenses for the three months ending June 30, 2002 was $50,000 and consisted primarily of inCall Systems common stock issued in exchange for 100% of the customer contracts of Articulate. Interest for the six months ended June 30, 2002 was $30,108 consisting of accrued interest on the Company's convertible notes. Investor relations for the six months ended to June 30, 2002 consisted of profiling the Company in investment papers and the professional services of investment relations firms and personnel. During the period, expenses for investor relations were $35,000. Total Operating Expenses for the six months ended June 3, 2002 were $1,049,890, resulting in an Operating Loss of $942,470. Basic Net Loss per Share amounted to $0.08 for the six months ended June 30, 2002. LIQUIDITY AND CAPITAL RESOURCES In six months ended June 30, 2002, the Company has financed operations principally through cash generated by convertible notes. For the period June 30, 2002, the Company raised a total of $200,000 in further notes. Net cash used in operating activities was $240,484 for the three months ended June 30, 2002 and consisted primarily of accounts payable, fees due to related third parties and accrued interest on convertible notes Net cash provided by financing activities was US $167,573 for the six months ended June 30, 2002. Net cash, provided by financing activities for the six months ended June 30, 2001, was attributable to proceeds generated from convertible notes of $200,000 plus the proceeds from issuance of common shares of $10,000. Investing activities consisted of acquisition of fixed assets, totaling $42,427. The Company anticipates that its current cash and cash equivalents and cash generated from operations, if any, will not be sufficient to satisfy its liquidity requirements for at least the next 12 months. The Company will require additional funds prior to such time and will seek to sell additional equity or debt securities or seek alternative sources of financing. If the Company is unable to obtain this additional financing, it may be required to reduce the scope of its planned sales and marketing and product development efforts, which could harm its business, financial condition and operating results. In addition, the Company may require additional funds in order to fund more rapid expansion, to develop new or enhanced services or products or to invest in complementary businesses, technologies, services or products. Additional funding may not be available on favorable terms, if at all. PART II. OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS A purported complaint is pending against the Company, Signature Stock Transfer, Inc., inCall Systems, Inc., Kevin Nichols and Jane Doe Nichols v. Jeffrey Bunch and Tracy Bunch, for declaratory judgment, injunctive relief and money damages, filed in the Superior Court of Washington, Spokane County. The complaint is based upon two shareholders both claiming ownership of certain common shares of the Company. The plaintiffs purport to be the record and beneficial owners of these share certificates. The Company believes it is not a valid defendant and the Company believes the complaint is without merit and frivolous. Management currently believes that resolving these matters will not have a material adverse impact on the Company's financial position or its results of operations. ITEM 2. CHANGES IN SECURITIES AND USE OF PROCEEDS None. ITEM 3. DEFAULTS UPON SENIOR SECURITIES None. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None. ITEM 5. OTHER INFORMATION None. ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K (a) During the quarter ended June 30, 2002, there were no reports on form 8-K. (b) The Company filed the following reports on Form 8-K during the three months ended March 31, 2002. (1) inCall Systems acquired the assets of Vocalscape from Blackwater Gold Corporation ("BWG") for a combination of stock and cash. Under the terms of the agreement, inCall Systems will pay $15,000 cash and 300,000 shares, valued at $2.00 per inCall Systems' share, issued under Rule 144 of Regulation S and will carry a 24-month restrictive legend. inCall Systems has the right to repurchase the shares at $2.20 per share for the first 12 months and $2.40 per shares during months 13 to 24. Royalties are payable to Blackwater Gold Corporation by inCall Systems at the rate of 2% of gross revenue reported by inCall Systems for a 24-month period, followed by 1% of gross revenue for a 36-month period (with the maximum cumulative royalties paid in any inCall Systems fiscal year not to exceed $250,000). The acquisition of Vocalscape's Voice over Internet Protocol (VoIP) and electronic Customer Relationship Management (eCRM) solutions is a large component of inCall Systems' strategic growth plan. SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. inCall Systems, Inc. Dated: September 5, 2002 /s/ Marc Crimeni ---------------- Marc Crimeni CEO, Director /s/ Ron McIntyre ---------------- Ron Mc Intyre President CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002 In connection with the Quarterly Report on Form 10-QSB for the six-month period ended June 30, 2002 of INCALL SYSTEMS, INC., a Nevada corporation (the "Company"), as filed with the Securities and Exchange Commission on the date hereof (the "Quarterly Report"), I, Marc Crimeni, Chairman and Chief Executive Officer of the Company certify, pursuant to 18 U.S.C. Section 1350 as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that: 1. The Quarterly Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities and Exchange Act of 1934, as amended; and 2. The information contained in this Quarterly Report fairly presents, in all material respects, the financial condition and results of operation of the Company. /s/ Marc Crimeni ---------------- Marc Crimeni, Chairman and Chief Executive Officer September 10, 2002