EXHIBIT 99.2 March 12, 2004 Board of Directors Community Bank System, Inc. 5790 Widewaters Parkway DeWitt, New York 13214 I hereby consent to serve on the Board of Directors of Community Bank System, Inc. ("Community Bank System") following the merger of Community Bank, N.A. and First Heritage Bank ("First Heritage"). I also consent to the reference in the Registration Statement on Form S-4, to be filed by Community Bank System in connection with the merger of First Heritage with and into Community Bank, N.A., stating that I will serve as such director pursuant to the terms therein. /s/ Charles E. Parente ----------------------- Name: Charles E. Parente