Exhibit 99(a) AsiaInfo Reports 2004 FIRST Quarter Results Company Exceeded Guidance with Earnings Per Share of US$0.04 Software Revenue Increased 35% Year-Over-Year BEIJING/SANTA CLARA, Calif. - April 21, 2004 - AsiaInfo Holdings, Inc. (Nasdaq: ASIA), a leading provider of telecom network and software solutions in China, today announced first quarter results for the period ended March 31, 2004. Business Results First quarter net revenue (total revenue net of hardware costs) was US$15 million, an 18% increase year-over-year and a 7% decrease over the previous quarter. Software revenue was US$9.7 million, a 35% increase year-over-year and a 1% sequential increase. Net revenue for the Network Solutions business was US$5.3 million, a 3% decrease year-over-year and a 19% decrease sequentially. Gross revenue (which includes hardware costs) for the quarter was US$32 million, up by 4% year-over-year and up 4% sequentially. Gross profit was US$9.3 million, up by 23% year-over-year and flat from the previous quarter. Revenue from the company's Human Resources Management (HRM) and Business Intelligence (BI) business, which was acquired from Pacific Software in the fourth quarter of 2003, accounted for approximately 6% of this quarter's net revenue. Total operating expenses for the quarter were US$7.3 million, a significant decrease from the US$37.7 million in the year-ago period, which included that quarter's impairment charge of US$30 million relating to goodwill and acquired intangible assets, and a decrease of 5% from last quarter. The company reported operating profit for the first quarter of US$2.0 million, compared to an operating loss of US$30.2 million during the year-ago period which included the non-cash impairment charge mentioned above, and an operating profit of US$1.6 million last quarter. First quarter net income was US$2 million, or US$0.04 per basic share, compared to a net loss for the same period last year of US$29 million or US$0.66 per basic share after that quarter's non-cash impairment charge, and to a net loss for last quarter of US$0.3 million or US$0.01 per basic share, which included an impairment charge of approximately US$2.2 million. The company generated an operating cash flow of US$2.7 million for the quarter. "We are pleased that our software revenue continued to grow in the first quarter," said Mr. Xingsheng Zhang, AsiaInfo's President and Chief Executive Officer. "We benefited from growth in vertical enterprise markets, with important contracts signed for our HRM and BI solutions, as well as the continued focus by Chinese telecom carriers on operational efficiency, an area in which AsiaInfo is well positioned with market leading operation support systems and value-added service solutions. We also continued to benefit from efficiencies generated by the consolidation of our R&D and sales organizations." Mr. Zhang added, "The integration of AsiaInfo's HRM and BI business is continuing smoothly, allowing us to fulfill our vision of becoming a total customer solutions provider serving a wide range of vertical markets in China." Major Contracts Signed in This Quarter The company continued to expand into important new vertical markets with a contract signed in February 2004 to provide an HRM solution to Angang Group, one of China's largest steel producers. Other major contracts signed by AsiaInfo during the first quarter of 2004 include: .. A contract to construct a Business Support System for China Telecom's Intelligent Network Backbone. .. A contract to provide China Unicom's Guangdong Branch with a billing software solution and ongoing maintenance service. .. A series of BOSS related software upgrade and maintenance service contracts for China Mobile's provincial subsidiaries, including Shanghai Mobile, Inner Mongolia Mobile, Zhejiang Mobile, Guangxi Mobile, and Tibet Branch. .. Contracts to provide network solutions for IP municipal area network expansion in Jiangsu and Hainan, two major provincial branches of China Netcom South. Second Quarter 2004 Guidance Net revenue is expected to be US$14 to $15 million in the second quarter of 2004. Earnings per basic share in the second quarter is expected to be US$0.02 to $0.03. ASIAINFO HOLDINGS, INC. CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Amounts in thousands of US$) 2004 2003 2003 Three Months Three Months Three Months ended Mar 31 ended Mar 31 Ended Dec 31 Revenues: Network solutions 22,309 23,500 21,081 Software revenue 9,672 7,174 9,531 Total revenues 31,981 30,674 30,612 Cost of revenues: Network solutions 18,804 20,096 17,321 Software cost 3,923 3,073 4,041 Total cost of revenues 22,727 23,169 21,362 Gross profit 9,254 7,505 9,250 Operating expenses: Sales and marketing 2,613 2,515 3,075 General and administrative 2,469 2,317 2,428 Research and development 2,022 2,545 1,882 In-Process research and development - - 169 Impairment of goodwill and acquired intangible assets - 30,221 - Amortization of deferred stock compensation - 68 - Amortization of intangible assets 178 47 81 Total operating expenses 7,282 37,713 7,635 Income (loss) from operations 1,972 -30,208 1,615 Other income (expenses): Interest income 352 454 394 Interest expense - -1 -1 Other expenses, net -21 -1 -100 Total other income, net 331 452 293 Income (loss) before income taxes, minority interests 2,303 -29,756 1,908 and equity in loss of affiliate Income tax expense (benefit) 288 -824 -20 Minority interests in loss (income) of consolidated subsidiaries - - - Equity in loss of affiliate -38 -115 -2,196 Net income (loss) 1,977 -29,047 -268 Net income (loss) per share Basic 0.04 -0.66 -0.01 Diluted 0.04 -0.66 -0.01 Shares used in computation Basic 45,301,278 44,206,625 44,846,989 Diluted 47,354,713 44,206,625 44,846,989 Segment information Network solutions net of hardware cost 5,355 5,545 6,624 Software revenue 9,672 7,174 9,531 Total revenues net of hardware cost 15,027 12,719 16,155 Total cost of sales net of hardware cost 5,773 5,214 6,905 Gross profit 9,254 7,505 9,250 ASIAINFO HOLDINGS, INC. CONDENSED CONSOLIDATED BALANCE SHEETS (In US$) Mar 31,2004 Dec 31,2003 ASSETS: Current Assets Cash and cash equivalents 124,685,561 119,394,988 Restricted cash 14,742,686 14,827,219 Short term investments 10,373,840 13,218,115 Notes receivable 2,791,800 3,832,141 Accounts receivable, trade (net of allowance for doubtful accounts of 3,094,733 and 2,941,966 at Dec 31, 2003 and Mar 31,2004 respectively) 65,805,660 51,923,491 Inventories 3,843,238 3,234,614 Other current assets 7,274,830 13,050,244 Total current assets 229,517,615 219,480,812 Property, plant, and equipment-net 2,289,478 2,347,693 Investment in affiliate 292,329 330,663 Other assets 17,720,769 17,862,623 Total Assets 249,820,191 240,021,791 LIABILITY AND STOCKHOLDERS' EQUITY Current Liabilities: Short-term bank loans 0 60,411 Notes payable 5,790,026 2,608,377 Accounts payable 17,933,366 13,944,835 Accrued employee benefit 7,003,167 5,971,003 Deferred revenue 10,631,634 11,738,288 Income taxes payable 1,721,649 1,231,794 Other taxes payable 1,666,586 2,212,280 Other current liabilities 15,436,577 15,597,604 Total current liabilities 60,183,005 53,364,592 Minority Interest 0 0 Stockholders' Equity: Common stock, 100,000,000 shares authorized; 0.01 par value, shares issued and outstanding : Dec 31,2003 45,112,278; Mar 31,2004 45,385,538 453,855 451,123 Additional paid-in capital 206,158,331 205,154,007 Deferred stock compensation 0 0 (Accumulated deficit) retained earnings (17,032,541) (19,008,996) Accumulated other comprehensive income 57,541 61,065 Total stockholder's Equity 189,637,186 186,657,199 Total Liability and Stockholder's Equity 249,820,191 240,021,791 Reconciliation of Non-GAAP Measures This earnings release contains a presentation of AsiaInfo's net revenue, which represents revenue net of hardware costs that are passed through to our customers. Under applicable U.S. securities regulations, net revenue is considered a "Non-GAAP financial measure". We believe that the presentation of this Non-GAAP measure provides useful information for investors regarding our regular financial performance. Our management uses this measure for the same purpose. The presentation of this additional information is not meant to be considered in isolation or as a substitute for our financial results prepared in accordance with GAAP. Pursuant to relevant regulatory requirements, we are providing in this release the following reconciliation of the Non-GAAP financial measure (Net Revenue) to the most directly comparable GAAP financial measure (Revenues). 2004 Q1 2003 Q4 2003 Q1 --------- --------- --------- (in thousands of US dollars) Net Revenue 15,027 16,155 12,719 Hardware Costs 16,954 14,457 17,955 ------- ------- ------- Revenues 31,981 30,612 30,674 ======= ======= ======= First Quarter Conference Call AsiaInfo will host a conference call to discuss first quarter earnings at 5:00pm Pacific Time/8:00pm Eastern Time today (Beijing/Hong Kong time: April 22, 2004 at 8:00am). The management team will discuss quarterly results and highlights, and answer any questions. The dial-in number for the call is 973-582-2732. A replay will be available by dialing 877-519-4471 for US callers or 973-341-3080 for international callers with a personal identification number (PIN) of 4671974 between 9:00pm Pacific Time on April 21, 2004 until 9:00pm Pacific Time on April 29, 2004. Additionally, a live and archived web cast of this call will be available on the Investor Relations section of the AsiaInfo web site at the address shown below. About AsiaInfo Holdings, Inc. AsiaInfo Holdings, Inc. (Nasdaq: ASIA) is a leading provider of high-quality software and solutions in China. The company provides total customer solutions to some of China's largest companies, and helps its customers to increase their business value in fast-growing and evolving markets. AsiaInfo's products and services cover telecom network infrastructure and application services, encompassing messaging, broadband and wireless; customer relationship management (CRM) and billing solutions; decision support systems; business intelligence (BI); and human resource management (HRM). Organized as a Delaware corporation, AsiaInfo began in 1995 as the constructor of national backbones and provincial access networks for all of China's major national telecom carriers, including China Telecom, China Mobile, China Unicom and China Netcom. After its acquisition of OSS vendor Bonson in 2002, and the HRM and BI business from Pacific Software in 2003, the company has successfully leveraged its strengths as a IT systems integrator and telecom software solution provider, to offer a full suite of IT services to a broad range of customers. For more information about AsiaInfo, please visit http://www.asiainfo.com. The information contained in this documents is as of April 21, 2004. AsiaInfo assumes no obligation to update any forward-looking statements contained in this document as a result of new information or future events or developments. This document contains forward-looking information about AsiaInfo's operating results and business prospects that involve substantial risks and uncertainties. You can identify these statements by the fact that they use words such as "anticipate," "estimate," "expect," "project," "intend," "plan," "believe," and other words and terms of similar meaning in connection with any discussion of future operating or financial performance. Among the factors that could cause actual results to differ materially are the following: government telecommunications infrastructure and budgetary policy in China; our ability to maintain our concentrated customer base; the long and variable cycles for our products and services that can cause our revenues and operating results to vary significantly from period to period; our ability to meet our working capital requirements; our ability to retain our executive officers; our ability to attract and retain skilled personnel; potential liabilities we are exposed to because we extend warranties to our customers; risks associated with cost overruns and delays; our ability to develop or acquire new products or enhancements to our software products that are marketable on a timely and cost-effective basis; our ability to adequately protect our proprietary rights; the competitive nature of the markets we operate in; political and economic policies of the Chinese government. A further list and description of these risks, uncertainties, and other matters can be found in our Annual Report on Form 10-K for the fiscal year ended December 31, 2003, and in our periodic reports on Forms 10-Q and 8-K (if any) filed with the United States Securities and Exchange Commission and available at www.sec.gov. US Contacts: Christina Splinder AsiaInfo Holdings, Inc. ir@asiainfo.com 1-800-618-0588 408-970-0080 China Contacts: Rachel Huo AsiaInfo Technologies (China), Inc. huoran@asiainfo.com 8610-6250-1658 ext. 8687 Philip Lisio Ogilvy Public Relations Worldwide philip.lisio@ogilvy.com 8610-6443-6488 ext.324 # # #