[GRAPHIC OMITTED] Welcome to the Nelnet, Inc. 2004 annual shareholders meeting [LOGO] [LOGO] [GRAPHIC OMITTED] Safe harbor statement We would like to remind you that there will be forward looking statements made during the presentation. The forward looking statements may differ materially from actual results and are subject to certain risks and uncertainties. The company does not intend to update any forward looking statements made during today's presentation. [LOGO] [GRAPHIC OMITTED] Agenda o Call to order o Announcements and introductions o Notice and presence of quorum o Election of Directors o Ratification and appointment of auditors o Remarks by Vice Chairman and Co-CEO o Remarks by Chairman and Co-CEO o Remarks by the CFO o Results of balloting o Questions and answers o Adjournment [GRAPHIC OMITTED] Our story Remarks by Vice Chairman and Co-CEO Steve Butterfield [LOGO] [LOGO] [GRAPHIC OMITTED] At our core... Vision and values Vision o Making educational dreams possible. Core values o Customers are number one. o We will create an environment in which employees can succeed and are treated with dignity and respect. o Truth, honesty, integrity, and clear, open communication are fundamental to our success. o Our goal is to create a diversified educational services company that preserves intellectual capital. o We believe in conservative and transparent accounting policies. o We will not lose sight of our fundamental value. Mission o Nelnet, a diversified educational services company, will consistently deliver premier solutions and quality services. Schools and their students are our primary focus. [LOGO] [GRAPHIC OMITTED] At our core... Backed by a powerful business strategy and unique competitive strengths - ----------------- -------------------------------------------------------- We offer a full range of services to manage the student VERTICAL loan life cycle and provide school financial aid offices INTEGRATION ---> and students with a comprehensive, full-service student lending package, student loan and guarantee servicing, and loan servicing software. - ----------------- -------------------------------------------------------- - ----------------- -------------------------------------------------------- We have established a high quality loan portfolio LONG TERM ---> through our concentration on FFELP loans and remain FOCUS strategically focused on long term return rather than short term gains. - ----------------- -------------------------------------------------------- - ----------------- -------------------------------------------------------- We are run by a management team with significant EXPERIENCED ---> operating and acquisition experience. We also have 26 years in the market as a national student loan servicer. - ----------------- -------------------------------------------------------- - ----------------- -------------------------------------------------------- We enjoy strong relationships with student loan market CO-BRANDED ---> constituents and have leveraged recognized and respected STRATEGY brand names in regional markets to support loan origination volume. - ----------------- -------------------------------------------------------- - ----------------- -------------------------------------------------------- We have built a leading, cost-competitive servicing SUPERIOR platform with a focus on asset protection. Our TECHNOLOGY ---> comprehensive suite of software products enables us to carry our brand and partners forward to the key constituents of the student loan market. - ----------------- -------------------------------------------------------- - ----------------- -------------------------------------------------------- INDUSTRY We are a focused industry leader with a vertically LEADER ---> integrated platform for originating, holding, and servicing student loans. - ----------------- -------------------------------------------------------- [LOGO] [GRAPHIC OMITTED] Rapid industry growth Higher education enrollment (millions) [GRAPH OMITTED] '00 15.3 '01 15.4 '02 15.6 '03E 15.8 '04E 15.9 '05E 16.1 '06E 16.3 '07E 16.5 '08E 16.7 '09E 17.0 Annual cost of education(1) ($000) [GRAPH OMITTED] '93 $10.4 '94 $11.0 '95 $11.7 '96 $12.2 '97 $13.0 '98 $13.8 '99 $14.7 '00 $15.5 '01 $16.2 '02 $17.3 '03 $18.3 Source: ED, National Center for Education Statistics (1) Annual average tuition at private, four-year institutions using constant 2002 dollars [LOGO] [GRAPHIC OMITTED] Rapid industry growth Education costs are projected to increase at double the rate of inflation. State budget cuts have put more pressure on schools to increase tuition. Average student loan balance ($) [GRAPH OMITTED] '97 $ 8500 '02 $16250 '07E $26000 Student loan origination volume ($ in billions) [GRAPH OMITTED] FFELP & FDLP '00 $ 37.37448705 '01 $ 39.7080803 '02 $ 45.41659436 '03E $ 49.96398274 '04E $ 53.68997169 '05E $ 56.81499995 '06E $ 60.16664914 '07E $ 63.76566971 '08E $ 67.63529208 '09E $ 71.80161655 Source: ED, Octameron Associates [LOGO] [GRAPHIC OMITTED] Reauthorization of the Higher Education Act o Expected 2005 completion o Proposed legislation: College Access and Opportunities Act [GRAPHIC OMITTED] The Nelnet difference Remarks by Chairman and Co-CEO Mike Dunlap [LOGO] [LOGO] [GRAPHIC OMITTED] The Nelnet difference A culture devoted to making educational dreams possible... customer-centric focus [LOGO] / \ / \ Asset quality / \ ------------------- / \ Open system philosophy / \ --------------------------- / \ Long-term strategic focus / \ ----------------------------------- / \ Vertical integration / \ ------------------------------------------- 11 [LOGO] [GRAPHIC OMITTED] The Nelnet difference We begin with a high quality, diversified revenue stream internally [LOGO] neltnet | | ------------------------------------------------------------------------------------------------ | | | | | | | | - --------------------- -------------------- ---------------------- --------------------- Loan Originations Loan Servicing Servicing Software Guarantee & Acquisitions Servicing - --------------------- -------------------- ---------------------- --------------------- o $2.8 billion annual o Almost $19 billion o $50 billion serviced o Provides servicing originations serviced using our software support and software to o $11.2 billion in o Over 1.7 million guaranty agencies student loans borrowers o Over $20 billion in loan guarantees serviced - -------------------------------------------------------------------------------- 40% fee based revenue - -------------------------------------------------------------------------------- [LOGO] [GRAPHIC OMITTED] The Nelnet difference Paired with key external strategic partners ================================================================================ Schools ------------------------------------------------ 400 schools in 2003 -------> 500 schools in 2004 ------------------------------------------------ ================================================================================ ================================================================================ Branding Partners Regional banks for whom Nelnet markets student loans ================================================================================ ================================================================================ Forward Flow Partners Regional and national banks, who market their own student loans, but originate and service on Nelnet's platform, and commit to sell this volume to Nelnet ================================================================================ ================================================================================ Servicing Clients Third parties, consisting of major student loan players, including major for-profit companies and not-for-profit state agencies ================================================================================ [LOGO] [GRAPHIC OMITTED] The Nelnet difference And solidified by geographic breadth to expand our national footprint [MAP OMITTED] * Corporate locations * Loan servicing centers Loan servicing centers Denver, Colorado Claims / appeals / recalls / cures Transfers / acquisitions / repurchases Secondary customer contact center Jacksonville, Florida Remittance processing Portfolio reconciliation / 799 reporting Secondary customer contact center Indianapolis, Indiana Primary customer contact center Loan consolidation College planning center Lincoln, Nebraska Processing Skip tracing Loan consolidation [GRAPHIC OMITTED] The result [LOGO] [LOGO] [GRAPHIC OMITTED] The result [GRAPH OMITTED] 2001 Nelnet brands & consolidation $0.3 Branding & forward flow partners $1.0 Spot acquisitions $0.1 Total $1.4 [GRAPH OMITTED] 2002 Nelnet brands & consolidation $0.5 Branding & forward flow partners $1.1 Spot acquisitions $0.5 Total $2.1 [GRAPH OMITTED] 2003* Nelnet brands & consolidation $0.3 Branding & forward flow partners $1.4 Spot acquisitions $1.4 $3.1 Note: Direct channel excludes consolidation of existing assets. Information presented for 2002 and prior has been adjusted for estimated consolidations of our existing portfolio. [LOGO] [GRAPHIC OMITTED] The result We are in a unique position as one of only two vertically integrated participants in the education finance industry. Top FFELP loan servicers(1) --------------------------------------------------------------------- Rank Manager Outstanding ($bn) --------------------------------------------------------------------- 1 Sallie Mae $87.9 --------------------------------------------------------------------- 2 Nelnet 18.9 --------------------------------------------------------------------- 3 AES (PHEAA) 16.9 4 ACS (formerly reported under AFSA) 15.7 5 Great Lakes Education Loan Services 15.6 6 CitiBank 14.2 Others 44.6 Industry Total $213.8 --------------------------------------------------------------------- Top loan holders(2) ------------------------------------------------- Rank Manager Outstanding ($bn) ------------------------------------------------- 1 Sallie Mae $75.6 2 Citibank 20.0 ------------------------------------------------- 3 Nelnet 9.9 $11.2 billion ------------------------------------------------- 4 First Union 9.7 5 Wells Fargo 7.6 6 Brazos 5.5 7 College Loan Corp 4.5 8 PHEAA 4.1 9 Southwest Student Svcs 3.2 10 MOHELA 2.8 ------------------------------------------------- Top loan originators(3) ------------------------------------------------- Rank Manager ($bn) ------------------------------------------------- 1 Bank One $3.32 2 Sallie Mae 3.16 3 Citibank 3.00 4 JP Morgan Chase 2.47 ------------------------------------------------- 5 Nelnet 2.34 ------------------------------------------------- 6 Bank of America 2.16 7 Wells Fargo 2.04 8 Wachovia Bank 1.78 9 National City Bank 1.38 10 U.S. Bank 1.03 ------------------------------------------------- (1) Source: SLSA Servicing Volume Survey, December 31, 2003 (2) Source: Nelnet and DOE as of September 30, 2003 (3) Source: Nelnet and DOE as of September 30, 2003; Includes Nelnet franchise affiliated partners [GRAPHIC OMITTED] Fundamental value Remarks by Chief Financial Officer Terry Heimes [LOGO] [LOGO] [GRAPHIC OMITTED] Condensed consolidated balance sheets December 31, 2001, 2002, and 2003 - -------------------------------------------------------------------------------- (Dollars in thousands) 2001 2002 2003 ----------------------------------------- Assets: Student loans receivable, net $ 7,423,872 $ 8,559,420 $10,455,442 Cash, cash equivalents, and investments 371,704 784,197 1,013,374 Other assets 338,984 422,966 462,693 ----------------------------------------- Total assets 8,134,560 9,766,583 $11,931,509 ========================================= Liabilities: Bonds and notes payable 7,926,362 9,447,682 $11,366,458 Other liabilities 145,012 209,779 259,562 ----------------------------------------- Total liabilities 8,071,374 9,657,461 11,626,020 ----------------------------------------- Shareholders' equity: Common stock: Class A 309 309 396 Class B 140 140 140 Additional paid-in capital 37,499 37,891 206,831 Retained earnings 25,238 70,782 97,885 Accumulated other comprehensive income -- -- 237 ----------------------------------------- Total shareholders' equity 63,186 109,122 305,489 ----------------------------------------- Total liabilities and shareholders' equity $ 8,134,560 $ 9,766,583 $11,931,509 ========================================= [GRAPHIC OMITTED] Condensed consolidated balance sheets December 31, 2001, 2002, and 2003 2001 2002 2003 March-04 --------------------------------------------------------------------- Student loans receivable, net $ 7,423,872 $ 8,559,420 $ 10,455,442 $ 11,206,609 Year or year growth % 15.30% 22.15% 7.18% Total assets $ 8,134,560 $ 9,766,583 $ 11,931,509 $ 12,628,567 Year or year growth % 20.06% 22.17% 5.84% Equity $ 63,186 $ 109,122 $ 305,489 $ 314,637 Equity as % of total assets 0.78% 1.12% 2.56% 2.49% [LOGO] [GRAPHIC OMITTED] 2001 2002 2003 ------------------------------------- Interest income: Loan interest, excluding variable-rate floor income $ 303,122 $ 410,414 $ 416,587 Variable-rate floor income 29,900 49,800 12,830 Amortization of loan premiums (14,569) (55,065) (69,316) Investment interest 16,794 20,759 15,203 ------------------------------------- Total interest income 335,247 425,908 375,304 Interest expense: Interest on bonds and notes payable 220,682 235,008 196,692 ------------------------------------- Net interest income 114,565 190,900 178,612 Less provision for loan losses 3,925 5,587 11,475 ------------------------------------- Net interest income after provision for loan losses 110,640 185,313 167,137 ------------------------------------- Other income: Loan servicing and other fee income 93,172 103,899 99,294 Software services and other income 7,713 21,909 19,398 Derivative market value adjustment (2,962) (579) (1,170) ------------------------------------- Total other income 97,923 125,229 117,522 ------------------------------------- Operating expenses: Salaries and benefits 77,370 106,874 124,273 Other expenses 99,897 105,234 101,222 Amortization of intangible assets 18,769 22,217 12,766 ------------------------------------- Total operating expenses 196,036 234,325 238,261 ------------------------------------- Net income before taxes 12,527 76,217 46,398 Income tax expense 5,380 27,679 19,295 ------------------------------------- Net income $ 7,147 $ 48,538 $ 27,103 ===================================== [LOGO] [GRAPHIC OMITTED] Fundamental value Is the concept by which we will encourage our shareholders to evaluate their investment in Nelnet over the long-term. We believe the following are critical to our value calculation: o Variable rate floor income o The amortization of premium and identifiable intangible assets o Mark-to-market adjustments on derivatives [LOGO] [GRAPHIC OMITTED] Condensed consolidated income statements For the years ended December 31, 2001, 2002, and 2003 - -------------------------------------------------------------------------------- (Dollars in thousands) 2001 2002 2003 ---------------------------------- Net Income $ 7,147 $ 48,538 $ 27,103 ================================== EPS, (annualized for 04) Other analysis data Variable rate floor income (29,900) (49,800) (12,800) Amortization of intangible assets 18,800 22,200 12,800 Derivative market value adjustment 3,000 600 1,200 Non-recurring costs (2,800) (5,100) 10,300 ---------------------------------- Total other items (10,900) (32,100) 11,500 Tax effect 4,142 12,198 (4,370) ---------------------------------- Total other income (6,758) (19,902) 7,130 ================================== Net income excluding other data items $ 389 $ 28,636 34,233 ================================== Year or year increase 19.55% [LOGO] [GRAPHIC OMITTED] Nelnet Detail of student loans receivable December 31, March 31 ------------------------------------------------------------------ 2001 % 2002 % 2003 % 2004 % ----------------------------------------------------------------------------------------------------------- (dollars in thousands) FFELP Stafford $ 4,947,316 66.6% $ 4,983,021 58.2% $ 4,901,289 46.9% $ 4,821,308 43.0% PLUS/SLS $ 335,083 4.5% $ 313,100 3.7% $ 249,217 2.4% $ 258,406 2.3% Consolidation $ 1,923,896 25.9% $ 3,033,607 35.4% $ 5,073,081 48.5% $ 5,894,594 52.6% Non-FFELP Private Loans $ 60,760 0.8% $ 74,660 0.9% $ 91,287 0.9% $ 91,557 0.8% ---------------------- -------------------------------------------------------------------------------- Total $ 7,267,055 97.9% $ 8,404,388 98.2% $ 10,314,874 98.7% $ 11,065,865 98.7% Unamortized Premiums $ 167,059 2.3% $ 167,032 2.0% $ 156,594 1.5% $ 157,367 1.4% Allowance - FFELP $ (9,278) -0.1% $ (9,970) -0.1% $ (10,795) -0.1% $ (11,225) -0.1% Allowance - private $ (964) 0.0% $ (2,030) 0.0% $ (5,231) -0.1% $ (5,398) 0.0% ---------------------- -------------------------------------------------------------------------------- Net $ 7,423,872 100.0% $ 8,559,420 100.0% $ 10,455,442 100.0% $ 11,206,609 100.0% ====================== ================================================================================ [LOGO] [GRAPHIC OMITTED] Nelnet Detail of student loans receivable December 31, March 31 ------------- 2001 2002 2003 2004 ------------------------------------------------------------------- Consolidation $ 1,923,896 $ 3,033,607 $ 5,073,081 $ 5,894,594 % of total portfolio 25.9% 35.4% 48.5% 52.6% Unamortized premiums $ 167,059 $ 167,032 $ 156,594 $ 157,367 2.30% 2.00% 1.50% 1.40% [LOGO] [GRAPHIC OMITTED] Nelnet Inc. Portfolio composition Fixed borrower Borrower Variable Current rate % bucket WAC trigger rate* balance ------------- --- ------------- ------- 4.0 - 4.5 4.20% 1.55% $ 1,025,000 4.5 - 5.0 4.72% 2.10% 510,000 5.0 - 5.5 5.10% 2.50% 145,000 5.5 - 6.0 5.69% 3.05% 170,000 --------------------------------------------------------------------------- 6.0 - 6.5 6.21% 3.60% 300,000 6.5 - 7.0 6.71% 4.10% 375,000 7.0 - 8.0 7.52% 4.90% 330,000 Greater than 8 8.55% 5.90% 1,085,000 --------------------------------------------------------------------------- ----------- $ 3,940,000 =========== * Variable trigger rate approximates the short-term rate at which the identified pool of loans becomes variable [LOGO] [GRAPHIC OMITTED] Nelnet fixed rate assets summary by current curve projections based on March 31, 2004 actuals (dollars in thousands) [GRAPH OMITTED] Q2/04 Q3/04 Q4/04 Q1/05 Q2/05 Q3/05 Q4/05 Fixed Rate Debt/Derivatives 2,000,000 900,000 1,100,000 1,050,000 1,000,000 950,000 500,000 Expected Fixed Rate Portfolio 3,900,000 2,800,000 2,300,000 2,100,000 1,900,000 1,900,000 1,600,000 Expected Libor Curve 1.25% 1.69% 2.22% 2.68% 3.11% 3.49% 3.84% [LOGO] [GRAPHIC OMITTED] Nelnet Inc. Portfolio composition Fixed borrower Borrower Variable Current rate % bucket WAC trigger rate* balance ------------- --- ------------- ------- 4.0 - 4.5 4.20% 1.55% $ 1,025,000 4.5 - 5.0 4.72% 2.10% 510,000 5.0 - 5.5 5.10% 2.50% 145,000 5.5 - 6.0 5.69% 3.05% 170,000 --------------------------------------------------------------------------- 6.0 - 6.5 6.21% 3.60% 300,000 6.5 - 7.0 6.71% 4.10% 375,000 7.0 - 8.0 7.52% 4.90% 330,000 Greater than 8 8.55% 5.90% 1,085,000 --------------------------------------------------------------------------- ----------- $ 3,940,000 =========== Nelnet fixed rate assets summary by current curve projections based on March 31, 2004 actuals (dollars in thousands) Q2/04 Q3/04 Q4/04 Q1/05 Q2/05 Q3/05 Q4/05 Fixed Rate Debt/Derivatives 2,000,000 900,000 1,100,000 1,050,000 1,000,000 950,000 500,000 Expected Fixed Rate Portfolio 3,900,000 2,800,000 2,300,000 2,100,000 1,900,000 1,900,000 1,600,000 Expected Libor Curve 1.25% 1.69% 2.22% 2.68% 3.11% 3.49% 3.84% [GRAPHIC OMITTED] Questions and discussion [LOGO]