Exhibit 99.1 ACCESS WORLDWIDE REPORTS FOURTH QUARTER AND YEAR-END FINANCIAL RESULTS BOCA RATON, Fla., March 31 /PRNewswire-FirstCall/ -- Access Worldwide Communications, Inc. (OTC Bulletin Board: AWWC), a leading marketing services company, today reported financial results for the three and twelve months ended December 31, 2004. For the Three Months Ended December 31, 2004 Our revenues decreased by $3.4 million, or 24.1%, to $10.7 million for the quarter ended December 31, 2004, compared to $14.1 million for the quarter ended December 31, 2003. Revenues for the Pharmaceutical Services Segment, which includes our medical education and pharmaceutical marketing businesses, increased $0.2 million, or 3.0%, to $6.7 million for the quarter ended December 31, 2004, compared to $6.5 million for the quarter ended December 31, 2003. The increase was attributed to an increase in inbound services, most notably our Customer Relationship Management (CRM) services, providing more value-added billable services offset by a decrease in revenues at our medical education division. Revenues for the Business Services Segment, which includes our multilingual communications business, decreased $3.6 million, or 47.4%, to $4.0 million for the quarter ended December 31, 2004, compared to $7.6 million for the quarter ended December 31, 2003. The decrease in revenues is primarily attributed to a client prematurely halting its marketing programs due to court rulings and regulation changes that made it difficult to sell bundled services to consumers. In the past, our client had been able to sell local and long distance services to consumers, often at lower prices than if sold separately. To address the loss of this client and the decrease in revenues, we have added two new business development personnel to sell our Business Services and have plans to expand our communication center into the Philippines. We reported a net loss and diluted loss per share of ($0.6) million and ($0.06), respectively, for the quarter ended December 31, 2004, compared to net loss and diluted loss per share of ($0.8) million and ($0.08), respectively, for the fourth quarter of 2003. The reduction in loss is the result of an increase in pharmaceutical business offset by the loss in our business services segment, coupled with cost effective use of our resources. Total weighted average diluted shares outstanding for the quarters ended December 31, 2004 and December 31, 2003 were 10,546,386 and 9,740,501, respectively. For the Twelve Months Ended December 31, 2004 Our revenues decreased $3.6 million, or 7.0%, to $47.5 million for 2004, compared to $51.1 million for 2003. Revenues for the Pharmaceutical Segment increased $2.3 million, or 10.1%, to $25.1 million for 2004, compared to $22.8 million for 2003. The increase was primarily due to our entry into the Direct to Consumer ("DTC") and Customer Relationship Management ("CRM") marketplace where we executed several programs for some well known pharmaceutical companies. The increased business was offset by a continuing decrease in our medical education revenues. Revenues for the Business Segment decreased $5.9 million, or 20.8%, to $22.4 million for 2004, compared to $28.3 million for 2003. The decrease in revenues is primarily attributed to prematurely halting its marketing programs due to court rulings and regulatory changes that made it difficult to sell bundled services to consumers. In the past, our client had been able to sell local and long distance services to consumers, often at lower prices than if sold separately. To address the loss of this client and the decrease in revenues, we added two new business development personnel to our Business Services Segment and have plans to expand our communication center into the Philippines. We reported a net loss and diluted loss per share of ($1.4) million and ($0.14), respectively, for the twelve months ended December 31, 2004, compared to a net loss and diluted loss per share of ($11.6) million and ($1.20), respectively, for the twelve months ended December 31, 2003. The decrease in net loss and diluted loss per share was primarily attributed to an intangible asset impairment charge of $9.0 million related to our medical education business and a bad debt expense charge of $0.6 million relating to a pharmaceutical client during 2003. Total weighted average diluted shares outstanding for the twelve months ended December 31, 2004 and 2003 respectively were 10,008,271 and 9,740,418, respectively. "Access Worldwide completed it's restructuring in 2004 and made progress in several areas," remarked Shawkat Raslan, Chairman and Chief Executive Officer of Access Worldwide. "We reduced our debt to its lowest level in years through better operating performance and cash management, while simultaneously expanding our teleservices capabilities. We opened a new office in Maine in 2004 and will execute a lease to establish an overseas operation in Manila, Philippines in 2005." Mr. Lyew, Executive Vice President and Chief Financial Officer commented, "Our most significant accomplishment during 2004 was the revenue growth achieved by our pharmaceutical marketing division, ("TMS"). We capitalized on earlier momentum and expanded our DTC and CRM programs. Due to the decline in teleservices and medical education programs, our total company revenues decreased in 2004, compared to 2003, but our aggressive cost control, better cash management and improved operational efficiency allowed us to improve our overall financial results. We will continue to work at improving our balance sheet and our financial performance in 2005." Founded in 1983, Access Worldwide provides a variety of sales, marketing and medical education services. Among other things, we reach physicians, pharmacists and patients on behalf of pharmaceutical clients, educating them on new drugs, prescribing indications, medical procedures and disease management programs. Services include product stocking, medical education, database management, clinical trial recruitment and teleservices. For clients in the telecommunications, financial services, insurance and consumer products industries, we reach the established mainstream and growing multicultural markets with multilingual teleservices. Access Worldwide is headquartered in Boca Raton, Florida and has about 1,000 employees in offices throughout the United States and Asia. More information is available at http://www.accessww.com. This press release contains forward-looking statements including statements regarding financial results and the debt agreement. Such statements involve known or unknown risks, uncertainties and other factors that may cause the actual results to differ materially from those expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expressed or implied by such forward- looking statements, include, but are not limited to, the following: our ability to continue as a going concern if we are unable to generate cash flow and income from continuing operations; our ability to continue to comply with the financial covenants contained under our debt agreement; competition from other third-party providers and those clients and prospects who may decide to do work in-house that we do for them in-house; our ability to successfully open and operate at capacity our new communication center in the Philippines; consolidation in the pharmaceutical, medical, telecommunications and consumer products industries which reduces the number of clients and prospects that are able to be served; potential consumer saturation reducing the need for services; our ability and clients' ability to comply with state, federal and industry regulations; our reliance on a limited number of major clients and the possible loss of one or more clients; our ability to develop or fund the operations of new products or service offerings; our reliance on technology; our reliance on key personnel and labor force; the possible prolonged impact of the general downturn in the U.S. economy; the volatility of our stock price; and the unpredictability of the outcome of the litigation in which we are involved. For a more detailed discussion of these risks and others that could affect results, see our filings with the Securities and Exchange Commission, including the risk factors section of Access Worldwide's Annual Report on Form 10-K for the year ended December 31, 2004 filed with the Securities and Exchange Commission. The Company assumes no duty to update any forward-looking statements. Access Worldwide Communications, Inc. Condensed Consolidated Balance Sheets December 31, -------------------------------- 2004 2003 -------------- -------------- ASSETS Current Assets Cash and cash equivalents $ 2,570,546 $ 472,722 Restricted cash 122,000 123,000 Accounts receivable,net 7,567,448 11,069,284 Unbilled receivables 398,547 1,176,797 Taxes receivable - 658,666 Other assets, net 1,001,671 950,761 Total current assets 11,660,212 14,451,230 Property and equipment, net 3,614,322 3,881,954 Restricted cash 589,000 711,000 Other assets, net 146,177 434,769 Total assets $ 16,009,711 $ 19,478,953 LIABILITIES, MANDATORILY REDEEMABLE PREFERRED STOCK AND COMMON STOCKHOLDERS' DEFICIT Current Liabilities Current portion of indebtedness $ 2,955,450 $ 5,098,999 Current portion of indebtedness - related parties 352,334 383,334 Accounts payable 739,438 824,213 Accrued expense 3,022,695 4,837,301 Grants payable 2,257,000 2,011,250 Accrued salaries, wages and related benefits 1,204,301 1,347,385 Deferred Revenues 2,981,859 2,852,628 Accrued interest and other related party expenses 12,673 13,304 Total current liabilities 13,525,750 17,368,414 Long-term portion of indebtedness 135,008 97,768 Other long-term liabilities 786,386 775,109 Convertible notes, net 1,427,685 987,336 Mandatorily redeemable preferred stock, $0.01 par value: 2,000,000 shares authorized, 40,000 shares issued and outstanding 4,000,000 4,000,000 Total liabilities 19,874,829 23,228,627 Commitments and contingencies Common stockholders' deficit Common stock, $0.01 par value: voting 20,000,000 shares authorized; 10,841,719 and 9,740,501 shares issued and outstanding, respectively 108,417 97,405 Additional paid-in capital 66,228,271 64,950,294 Accumulated deficit (70,182,006) (68,770,973) Deferred compensation (19,800) (26,400) Total common stockholders' deficit (3,865,118) (3,749,674) Total liabilities, mandatorily redeemable preferred stock and common stockholders' deficit $ 16,009,711 $ 19,478,953 Access Worldwide Communications, Inc. Condensed Consolidated Statements of Operations Unaudited For the Three Months For the Twelve Months Ending Ending December 31, December 31, ------------------------------ ------------------------------ 2004 2003 2004 2003 ------------- ------------- ------------- ------------- Revenues $ 10,653,922 $ 14,114,704 $ 47,466,996 $ 51,084,021 Cost of revenues 5,851,317 8,660,191 27,011,413 33,083,567 Gross profit 4,802,605 5,454,513 20,455,583 18,000,454 Selling, general & administrative expenses 5,120,724 5,674,735 20,552,995 20,182,590 Impairment of intangible assets - - - 8,951,856 Gain on extinguishment of indebtedness - related party - - - (299,555) Loss from operations (318,119) (220,222) (97,412) (10,834,437) Interest expense, net (307,046) (569,703) (1,313,621) (1,352,307) Loss before income tax benefit (625,165) (789,925) (1,411,033) (12,186,744) Income tax benefit - - - 546,204 Net loss $ (625,165) $ (789,925) $ (1,411,033) $ (11,640,540) Basic loss per share: - Net loss $ (0.06) $ (0.08) $ (0.14) $ (1.20) Weighted average common shares outstanding 10,546,386 9,740,501 10,008,271 9,740,418 Diluted loss per share: - Net loss $ (0.06) $ (0.08) $ (0.14) $ (1.20) Weighted average common shares outstanding 10,546,386 9,740,501 10,008,271 9,740,418 SOURCE Access Worldwide Communications, Inc. -0- 03/31/2005 /CONTACT: Mark Wright, Investor Relations, +1-571-438-6140, mwright@accessww.com, or Richard Lyew, EVP and Chief Financial Officer, +1-571-438-6140, rlyew@accessww.com, both of Access Worldwide Communications, Inc./ /Web site: www.accessww.com/