241 patents
Page 3 of 13
Utility
Decentralized authorization of user access requests in a multi-tenant distributed service architecture
4 Jul 23
Methods and apparatuses are described for decentralized authorization of user access requests in a distributed service architecture.
Robert Charles Cannata, Jr., Arun Nadger, Kelsey Sattler, John Peter Chinnappan, Rohith Reddy Beravelli
Filed: 23 Aug 22
Utility
Decentralized Authorization of User Access Requests In a Multi-tenant Distributed Service Architecture
25 May 23
Methods and apparatuses are described for decentralized authorization of user access requests in a distributed service architecture.
Robert Charles Cannata, JR., Arun Nadger, Kelsey Sattler, John Peter Chinnappan, Rohith Reddy Beravelli
Filed: 23 Aug 22
Utility
Automatic identification of document sections to generate a searchable data structure
23 May 23
Methods and apparatuses are described for automatically identifying text sections of a document to generate a searchable hierarchical data structure.
Ananya Bal, Punitha Chandrasekar, Vinay Iyengar, Bidhan Roy
Filed: 14 Oct 21
Utility
Computer systems and methods for efficient query resolution by customer representatives
9 May 23
A computerized method of representing customer interactions with an organization includes: receiving, by a computing device, customer web interaction data segments and customer conversation data segments; pre-processing the customer conversation data segments to remove specified types of information; scoring each of the pre-processed customer conversation data segments; pre-processing the customer web data interaction segments; extracting from the pre-processed customer web interaction data segments tokens; combining the pre-processed customer conversation data segments and the pre-processed customer web interaction data segments into a customer data set; parsing the customer data set into one or more windows; assigning, for each window, pre-trained weights to each of the tokens in each window; assigning a transaction theme to each window based on the tokens in each window; and generating, based on the transaction themes, a ranked list of topic keywords reflecting the customer web interaction data segments and customer conversation data segments.
Ankush Chopra, Abhishek Desai, Aravind Chandramouli
Filed: 6 Sep 19
Utility
Content creation and prioritization
25 Apr 23
A computerized method is provided for automatically determining answers to a plurality of questions.
Ankush Chopra, Shruti Agrawal
Filed: 15 Oct 20
Utility
Social data tracking datastructures, apparatuses, methods and systems
25 Apr 23
The Social Data Tracking Datastructures, Apparatuses, Methods and Systems (“SDTD”) transforms brokerage order request, blockchain transaction request, agency action request inputs via SDTD components into brokerage order confirmation, transaction confirmation, agency action notification outputs.
Michael Thibodeau, Christopher Parson, Matthew Ryan George, Randal J. August, Kersing Huang, Vladimir Tsitrin
Filed: 15 Dec 17
Utility
Generation of Personalized Digital Images Using Unencrypted Keys
20 Apr 23
Methods and apparatuses are described for generating a digital image using an unencrypted key.
Catherine Clarke, Daniel Brown, Tanvi Sehgal, Srishti Saboo, Anne-Marie Tattan, Tess Wilde
Filed: 18 Oct 21
Utility
Automatic Identification of Document Sections to Generate a Searchable Data Structure
20 Apr 23
Methods and apparatuses are described for automatically identifying text sections of a document to generate a searchable hierarchical data structure.
Ananya Bal, Punitha Chandrasekar, Vinay Iyengar, Bidhan Roy
Filed: 14 Oct 21
Utility
Automated Analysis of Customer Interaction Text to Generate Customer Intent Information and Hierarchy of Customer Issues
13 Apr 23
Methods and apparatuses are described for automated analysis of customer interaction text to generate customer intent information and a hierarchy of customer issues.
Ankush Chopra, Debasis Bal, Sohom Ghosh
Filed: 13 Oct 21
Utility
Dynamic Option Reselection In Virtual Assistant Communication Sessions
13 Apr 23
Methods and apparatuses are described for dynamic option reselection in virtual assistant (VA) communication sessions.
Allen Detmer
Filed: 7 Oct 22
Utility
Automated predictive virtual assistant intervention in real time
11 Apr 23
Methods and apparatuses are described for automated predictive virtual assistant intervention.
Sorin Adrian Roman, Bibhash Chakrabarty, Shefali Yadav, Sateesh Panda, Manish Gupta
Filed: 7 Jul 22
Utility
Systems and methods for data extraction from electronic documents using data patterns
11 Apr 23
Systems and methods for extracting data from electronic documents based on data patterns.
Punitha Chandrasekar, Sourav Karmakar, Amol Vinayak Jadhav, Bidhan Roy, Victor S. Y. Lo, Varun Vivek Aher, Ankit Garg
Filed: 6 Oct 20
Utility
AI-Based Real-Time Prediction Engine Apparatuses, Methods and Systems
23 Mar 23
The AI-Based Real-Time Prediction Engine Apparatuses, Methods and Systems (“AIRTPE”) transforms machine learning training input, order placement input inputs via AIRTPE components into machine learning training output, order placement output, information leakage alert outputs.
Man Hei Raymond Yim, Johnny Chang
Filed: 14 Nov 22
Utility
Methods and Systems for Intelligent Text Classification with Limited or No Training Data
9 Mar 23
Methods and apparatuses are described for intelligent text classification with limited or no training data.
Vall Herard, John Mariano, John McCrae, Jason Megaro
Filed: 19 Aug 22
Utility
Normalizing digital content across databases and generating personalized content recommendations
28 Feb 23
Methods and apparatuses are described for normalizing digital content across databases and generating personalized content recommendations.
Kanwar Bir Singh, Jackie Qun Shi, Alex Arias-Vargas
Filed: 12 Dec 19
Utility
Automated Optimization and Personalization of Customer-specific Communication Channels Using Feature Classification
23 Feb 23
Methods and apparatuses are described for automated optimization and personalization of customer-specific communication channels using feature classification.
Aditi Kalra, Shounak Ghosal, Susan Abraham
Filed: 18 Aug 21
Utility
Computationally Efficient Transfer Processing and Auditing Apparatuses, Methods and Systems
23 Feb 23
The Computationally Efficient Transfer Processing, Auditing, and Search Apparatuses, Methods and Systems (“SOCOACT”) transforms smart contract request, crypto currency deposit request, crypto collateral deposit request, crypto currency transfer request, crypto collateral transfer request inputs via SOCOACT components into transaction confirmation outputs.
Xinxin Sheng, Thomas Stephen McGuire, Amanda Chiu, Jonathan Hromi, Raghav Chawla
Filed: 24 Oct 22
Utility
Tactic tracking, evaluation and identification engine apparatuses, methods and systems
14 Feb 23
The Tactic Tracking, Evaluation and Identification Engine Apparatuses, Methods and Systems (“TTEIE”) transforms subscription request, tick notification request inputs via TTEIE components into subscription response, identified tactic store request, user interface update notification outputs.
James Wong, Rohan Vaswani, Nan Li, Boris Kalinichenko, Anton Aboukhalil
Filed: 19 Sep 19
Utility
Secure Compliant Storage of Server Access Data
9 Feb 23
Methods and apparatuses are described for secure compliant storage of server access data.
Bude Saheb Shaik
Filed: 9 Aug 21
Utility
Systems and methods for a printer reverse redirector
7 Feb 23
Systems and methods for redirecting one or more printers from a virtual computing device to a physical computing device.
Vivek Satyamohan, Hari Krishna Pola, Syed Muzamil, Jemkumar Mathew
Filed: 25 Sep 20