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Transcript search / Precipio Inc / "Customer"

14 transcripts

Earnings call transcript

they become productive, and of course, the costs simply don't align with our company goals. Particularly post COVID where access to customers and recovery

Earnings call transcript

and performance. Our team is now better trained, better equipped and better positioned to deliver our message to our customers. We're also seeing

Earnings call transcript

on and envision internal lab operational issues, which ultimately translated into service issues to our customers. The challenges resulted in us losing

Earnings call transcript

was the organic growth of new customers and increased business from our existing customers. The second factor was the improvement to our collections, which reduces

Earnings call transcript

existing customers and certainly potential new customers have maintained a policy of not allowing visits by sales teams, which continue to make

Earnings call transcript

to customers, operational and other limitations to what is already accomplished workflow, yet with all of that we were able to double the number

Earnings call transcript

customer count has more than doubled during this time with repeat customers increasing proportionately as well. And while this additional case volume

Earnings call transcript

diagnostic services to our customers who are oncologists and hospitals benefiting from the combination of our CLIA certified specialized laboratory

Earnings call transcript

side of the business. I'll this begin with the customer and business side and then I'd like to take a few moments to discuss a few operational

Earnings call transcript

to us by oncologists for diagnosis. The business has been growing consistently, driven by the continuous onboarding each month of new customers, who

Earnings call transcript

proposition, the clinical benefit to our customers and their patients and the subsequent direct financial value to our stockholders. Never has

Earnings call transcript

cancer patients and meet our customer's needs. So what does this mean? We've invested in the technology to develop a robust offering that is becoming

Earnings call transcript

. This expansion is bearing fruit with a 200% increase in our physician customer base and a corresponding 60% volume increase year-over-year. The lag between

Earnings call transcript

, from a commercial standpoint, we’ve revamped and launched the first of the successful new line of ICE-COLD PCR products and have obtained customers

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