Mattersight Corporation and its subsidiaries (collectively, we, us, or ours) is a leader in behavioral analytics and a pioneer in personality-based software products. Using a stack of innovative, patented applications including predictive behavioral routing, performance management, quality assurance, and predictive analytics (collectively, Behavioral Analytics), we analyze and predict customer behavior based on the language exchanged between agents and customers during brand interactions. These insights are then used to facilitate more effective and effortless customer conversations, which, in turn, drive increased customer satisfaction and retention, employee engagement, and operating efficiency. Our analytics are based on millions of proprietary algorithms and the application of unique behavioral models. Our solutions have influenced hundreds of millions of shorter, more satisfying customer interactions for leading companies in the healthcare, insurance, financial services, technology, telecommunications, cable, utilities, education, hospitality, and government industries. Mattersight Corporation (formerly known as eLoyalty Corporation), a corporation organized under State of Delaware law, was incorporated May 11, 1999, as a spin-out from TSC/ECM Inc.
Company profile
Website
Employees
Incorporated
Location
Fiscal year end
Industry (SIC)
Former names
Eloyalty Corp
SEC CIK
Corporate docs
IRS number
364304577
Latest filings (excl ownership)
15-12G
Securities registration termination
30 Aug 18
EFFECT
Notice of effectiveness
21 Aug 18
EFFECT
Notice of effectiveness
21 Aug 18
EFFECT
Notice of effectiveness
21 Aug 18
EFFECT
Notice of effectiveness
21 Aug 18
EFFECT
Notice of effectiveness
21 Aug 18
25-NSE
Exchange delisting
20 Aug 18
8-K
Termination of a Material Definitive Agreement
20 Aug 18
POS AM
Prospectus update (post-effective amendment)
20 Aug 18
POS AM
Prospectus update (post-effective amendment)
20 Aug 18
Latest ownership filings
Institutional ownership, Q4 2020
13F holders | Current |
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Total holders | 0 |
Opened positions | 0 |
Closed positions | 0 |
Increased positions | 0 |
Reduced positions | 0 |
13F shares | Current |
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Total value | 0.00 |
Total shares | 0.00 |
Total puts | 0.00 |
Total calls | 0.00 |
Total put/call ratio | – |
Largest owners | Shares | Value |
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IFP Advisors | 0.00 | $0.00 |