Expert Global Solutions Inc. (f/k/a NCO Group Inc.) is a holding company and conducts substantially all of its business operations through its subsidiaries. NCO is an international provider of business process outsourcing services, referred to as BPO, primarily focused on accounts receivable management, referred to as ARM, and customer relationship management, referred to as CRM. We provide a wide range of ARM services to our clients by utilizing an extensive technological infrastructure. Although traditional ARM services have focused on the recovery of delinquent accounts, we also engage in the recovery of current accounts receivable and early stage delinquencies (generally, accounts that are 180 days or less past due). Our CRM services allow our clients to strengthen their customer relationships by providing a high level of support to their customers and generate incremental sales by acquiring new customers. We support essential business functions across key portions of the customer lifecycle including acquisition, growth, care, resolution and retention. The primary market sectors we support in our BPO business are financial services, telecommunications, healthcare, retail and commercial, education and government, utilities, transportation/logistics services and technology.
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Latest filings (excl ownership)
10-K
2011 FY
Annual report
6 Apr 12
15-15D
Suspension of duty to report
6 Apr 12
EFFECT
Notice of effectiveness
5 Apr 12
424B3
Prospectus supplement
3 Apr 12
8-K
Nco Group Announces Completion of
3 Apr 12
POS AM
Prospectus update (post-effective amendment)
3 Apr 12
424B3
Prospectus supplement
2 Apr 12
424B3
Prospectus supplement
2 Apr 12
8-K
Entry into a Material Definitive Agreement
2 Apr 12
NT 10-K
Notice of late annual filing
2 Apr 12
Latest ownership filings
No filings