Cost of amusement and other increased to $63,729 in the thirty-nine weeks ended October 31, 2021 compared to $21,997 in the comparable period of fiscal 2020. The costs of amusement and other, as a percentage of amusement and other revenues, decreased 110 basis points to 9.9% for the thirty-nine weeks ended October 31, 2021 from 11.0% in the comparable period of fiscal 2020. This decrease was driven primarily by lower ticket redemption activity as a percent of tickets issued during the first half of fiscal 2021, offset somewhat by higher freight costs and higher cost per ticket resulting from disruptions in the supply chain.
Operating payroll and benefits
Total operating payroll and benefits increased by $124,700, or 146.4%, to $209,897 in the thirty-nine weeks ended October 31, 2021 compared to $85,197 in the thirty-nine weeks ended November 1, 2020. Nearly all our store workforce, with the exception of a small team of essential personnel, were furloughed in
mid-March
2020. Hourly team members began to return as stores
re-opened
at reduced staffing levels. The total cost of operating payroll and benefits as a percentage of total revenues was 21.8% in the thirty-nine weeks ended October 31, 2021 compared to 26.6% in the thirty-nine weeks ended November 1, 2020. This decrease is primarily due to favorable leveraging on management labor and benefits and lower labor hours due to labor efficiency initiatives and hourly labor staffing shortages, partially offset by increases in the hourly labor costs and higher incentive compensation, including referral and retention incentives implemented during the second quarter of fiscal 2021.
Other store operating expenses
Other store operating expenses increased by $63,746, or 27.8%, to $292,883 in the thirty-nine weeks ended October 31, 2021 compared to $229,137 in the thirty-nine weeks ended November 1, 2020. The increase is primarily due to the impact of increased store weeks during the thirty-nine weeks ended October 31, 2021 on costs such as utilities, supplies, maintenance, and other services. These increases were offset somewhat by a $13,727 charge for impairment of long-lived assets and lease termination costs incurred during the thirty-nine weeks ended November 1, 2020. Other store operating expense as a percentage of total revenues decreased to 30.5% in the thirty-nine weeks ended October 31, 2021 compared to 71.8% in the thirty-nine weeks ended November 1, 2020. This decrease was due primarily to favorable sales leveraging on occupancy costs and utilities and the absence of any impairment charges in fiscal 2021.
General and administrative expenses
General and administrative expenses increased by $22,078, or 62.0%, to $57,665 in the thirty-nine weeks ended October 31, 2021 compared to $35,587 in the thirty-nine weeks ended November 1, 2020. The increase in general and administrative expenses was driven primarily by higher incentive compensation, salaries and benefits, professional fees, board fees, officer insurance, and share-based compensation. The third quarter of fiscal 2021 also includes a $3,230 severance obligation to the Company’s former Chief Executive Officer, who terminated his service in this position effective September 30, 2021. Effective near the end of March 2020, as a result of the impacts of the
COVID-19
pandemic, most of our corporate team members were furloughed, with reduced pay and benefits for the remaining team members for a twelve-week period, and board fees were temporarily suspended. Share-based compensation was also lower during that same time due to changes in performance stock unit expense.
Depreciation and amortization expense
Depreciation and amortization expense was relatively flat at $104,355 in the thirty-nine weeks ended October 31, 2021 compared to $104,896 in the thirty-nine weeks ended November 1, 2020. Increased depreciation due to our 2021 and 2020 capital expenditures for new stores, operating initiatives, games and maintenance capital, was offset by other assets reaching the end of their depreciable lives.
Pre-opening
costs decreased by $3,354 to $5,427 in the thirty-nine weeks ended October 31, 2021 compared to $8,781 in the thirty-nine weeks ended November 1, 2020 due to a decrease in the number of planned new store openings after construction was reduced as a result of impacts of the
COVID-19
pandemic which began during the first quarter of fiscal 2020.
Interest expense, net and Loss on debt extinguishment / refinancing
Interest expense, net increased by $19,480 to $41,971 in the thirty-nine weeks ended October 31, 2021 compared to $22,491 in the thirty-nine weeks ended November 1, 2020 due primarily to an increase in the weighted average effective interest rate, offset slightly by a decrease in average outstanding debt. In connection with the September 20, 2021 early extinguishment of a portion of the Notes, the Company recorded a loss on extinguishment of $2,829 during the third quarter of fiscal 2021. In connection with the October 27, 2020 debt refinancing, the Company recorded a charge of $904 during the third quarter of fiscal 2020. These events are explained further in Note 3 to the Unaudited Consolidated Financial Statements.