HarborOne Bancorp (HONE) 10-K 2021 FY Annual report

UNITED STATES SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-K

☒ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Fiscal Year Ended December 31, 2021

or

☐TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Commission File Number 001-38955

HarborOne Bancorp, Inc.

(Exact name of registrant as specified in its charter)

Massachusetts	81-1607465
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)

770 Oak Street, Brockton, Massachusetts	02301
(Address of principal executive offices)	(Zip Code)

(508) 895-1000

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class	Trading Symbol(s)	Name of Each Exchange on Which Registered
Common Stock, $0.01 par value	HONE	The NASDAQ Stock Market, LLC

Securities Registered Pursuant to Section 12(g) of the Act:

None  

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. ☐ Yes ☒ No

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. ☐ Yes ☒ No

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days. ☒ Yes ☐ No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). ☒ Yes ☐ No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act:

Large accelerated filer  ☐	Accelerated filer  ☒
Non-accelerated filer   ☐ ​	Smaller reporting company  ☐ Emerging growth company  ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). ☐ Yes ☒ No

The aggregate market value of the voting and non-voting common stock held by non-affiliates of the Registrant as of its last completed second fiscal quarter was $628,584,000.

As of March 1, 2022, there were 51,374,421 shares of the Registrant’s common stock, par value $0.01 per share, outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

None.

Index

		PAGE
	PART I
ITEM 1.	Business	3
ITEM 1A.	Risk Factors	19
ITEM 1B.	Unresolved Staff Comments	30
ITEM 2.	Properties	30
ITEM 3.	Legal Proceedings	30
ITEM 4.	Mine Safety Disclosures	30
	PART II
ITEM 5.	Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities	31
ITEM 6.	Reserved	33
ITEM 7.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	34
ITEM 7A.	Quantitative and Qualitative Disclosures About Market Risk	55
ITEM 8.	Financial Statements and Supplementary Data	56
ITEM 9.	Changes in and Disagreements with Accountants on Accounting and Financial Disclosure	121
ITEM 9A.	Controls and Procedures	121
ITEM 9B.	Other Information	121
	PART III
ITEM 10.	Directors, Executive Officers and Corporate Governance	123
ITEM 11.	Executive Compensation	123
ITEM 12.	Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters	123
ITEM 13.	Certain Relationships and Related Transactions, and Director Independence	123
ITEM 14.	Principal Accounting Fees and Services	123
	PART IV
ITEM 15.	Exhibits and Financial Statement Schedules	124
ITEM 16.	Form 10-K Summary	126
SIGNATURES		127

Forward-Looking Statements

Certain statements contained in this Annual Report on Form 10-K that are not historical facts may be considered forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) and are intended to be covered by the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements, which are based on certain current assumptions and describe our future plans, strategies and expectations, can generally be identified by the use of the words “may,” “will,” “should,” “could,” “would,” “plan,” “potential,” “estimate,” “project,” “believe,” “intend,” “anticipate,” “expect,” “target” and similar expressions. These statements include, among others, statements regarding the impact of the COVID-19 pandemic; our strategy, goals and expectations; evaluations of future interest rate trends and liquidity; expectations as to growth in assets, deposits and results of operations, future operations, market position and financial position; and prospects, plans and objectives of management. You should not place undue reliance on our forward-looking statements. You should exercise caution in interpreting and relying on forward-looking statements because they are subject to significant risks, uncertainties and other factors which are, in some cases, beyond our control.

Forward-looking statements are based on the current assumptions and beliefs of management and are only expectations of future results. The Company’s actual results could differ materially from those projected in the forward-looking statements as a result of, among others, factors referenced under the section captioned “Risk Factors” at Part I, Item 1A of this Form 10-K; ongoing disruptions due to the COVID-19 pandemic; deterioration in employment levels and other general business and economic conditions on a national basis and in the local markets in which the Company operates; changes in customer behavior; the possibility that future credit losses, loan defaults and charge-off rates are higher than expected due to changes in economic assumptions or adverse economic developments; turbulence in the capital and debt markets; changes in interest rates; decreases in the value of securities and other assets; decreases in deposit levels necessitating increased borrowing to fund loans and investments; competitive pressures from other financial institutions; operational risks including, but not limited to, cybersecurity incidents, fraud, natural disasters and future pandemics; changes in regulation; reputational risks relating to the Company’s participation in pandemic-related legislative and regulatory initiatives and programs; changes in accounting standards and practices; the risk that goodwill and intangibles recorded in our financial statements will become impaired; risks related to the implementation of acquisitions, dispositions, and restructurings, including the risk that acquisitions may not produce results at levels or within time frames originally anticipated; the risk that we may not be successful in the implementation of our business strategy; changes in assumptions used in making such forward-looking statements; and changes in assumptions used in making such forward-looking statements. Forward-looking statements speak only as of the date on which they are made. The Company does not undertake any obligation to update any forward-looking statement to reflect circumstances or events that occur after the date the forward-looking statements are made.

PART I

ITEM 1.  BUSINESS

HarborOne Bancorp, Inc.

HarborOne Bancorp, Inc. (hereafter referred to as “we,” “our,” “us,” “HarborOne Bancorp” or the “Company”) became the holding company of HarborOne Bank (“HarborOne Bank” or the “Bank”) upon the closing of the second-step mutual-to-stock conversion (the “Conversion”) by HarborOne Mutual Bancshares, a mutual holding company (the “MHC”). The Company is the successor to HarborOne Bank’s previous holding company, HarborOne Bancorp, Inc. (“Old HarborOne”). The Conversion was completed August 14, 2019 and on that date, the MHC merged into Old HarborOne (and ceased to exist), and Old HarborOne merged into the Company. The Company raised gross proceeds of $310.4 million by selling a total of 31,036,812 shares of common stock at $10.00 per share in the second-step offering (the “Offering”). The Company utilized $24.8 million of the proceeds from the Offering to fund a new loan to its Employee Stock Ownership Plan (“ESOP”) for the acquisition of an additional 2,482,945 shares at $10.00 per share, representing 8% of the shares issued in the Offering, and incurred expenses in connection with the Offering totaling $6.3 million, resulting in net cash proceeds to the Company of $304.1 million. The Company invested $151.3 million of the net proceeds it received into the Bank’s operations and has retained the remaining amount for general corporate purposes. Concurrent with the completion of the Offering, each share of Old HarborOne common stock owned by public shareholders (shareholders other than the MHC) was exchanged for 1.795431 shares of Company common stock. A total of 27,456,115 shares of Company common stock were issued in the exchange. At December 31, 2021, the Company had total assets of $4.55 billion, deposits of $3.68 billion and stockholders’ equity of $679.0 million on a consolidated basis.

The Consolidated Financial Statements included herein include the accounts of the Company, Legion Parkway Security Company, LLC, a security corporation and subsidiary of the Company formed on July 13, 2016, the Bank, and the Bank’s wholly-owned subsidiaries, including HarborOne Mortgage, LLC (“HarborOne Mortgage”). HarborOne Mortgage, formerly Merrimack Mortgage

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Company, LLC, was acquired by the Bank on July 1, 2015. The Company has two charitable foundations, The HarborOne Foundation established in 2016 and The HarborOne Foundation of Rhode Island established in 2018.

HarborOne Bancorp, Inc.’s corporate offices are located at 770 Oak Street, Brockton, Massachusetts 02301, and the telephone number is (508) 895-1000.

HarborOne Bank

HarborOne Bank is a state-chartered savings bank, originally established in 1917 as a state-chartered credit union, converted to a state-chartered co-operative bank on July 1, 2013 and a state-chartered savings bank on March 17, 2020. The Bank provides a variety of financial services to individuals and businesses online and through its 30 full-service branches located in Massachusetts and Rhode Island, and commercial lending offices in each of Boston, Massachusetts and Providence, Rhode Island. We provide a range of educational services through “HarborOne U,” with classes on small business, financial literacy and personal enrichment at classroom sites adjacent to our Brockton and Mansfield locations.

HarborOne Mortgage

HarborOne Mortgage, LLC, a wholly-owned subsidiary of the Bank, is a residential mortgage company headquartered in New Hampshire that maintains 28 offices in Massachusetts, Rhode Island, and New Hampshire and is licensed to lend in seven additional states.

Employees and Human Capital Resources

As of December 31, 2021, the Company had 635 full-time-equivalent employees. None of the Company’s employees are represented by a labor union, and management considers its relationship with employees to be good. We are focused on the engagement of managers and employees through our One Experience initiative and committee. We believe our ability to attract, develop and retain employees is a key to the Company’s success. Accordingly, we strive to offer competitive salaries and employee benefits to all employees and monitor salaries in our market areas.

In 2020 we launched an executive diversity committee, and in 2022, we are launching an all-level advisory council connected to our internal and external communities. We are focused on employee representation of the markets we serve, and we are proud that 21% of our employee population is comprised of people of color. We have developed a targeted approach to ensuring that women and people of color are represented at every level.

We encourage and support the growth and development of our employees. Continual learning and career development is advanced through ongoing performance and development conversations with employees, internally developed training programs, customized corporate training engagements, and educational reimbursement programs.

The safety, health and wellness of our employees continues to be top priority. The COVID-19 pandemic presented a unique challenge with regard to maintaining employee safety while continuing successful operations. Through teamwork and the adaptability of our management and staff, we continue to effectively work from remote locations and ensure a safely-distanced working environment for employees performing customer facing activities at branches. All employees are asked not to come to work when they experience signs or symptoms of a possible COVID-19 illness and have been provided additional paid time off to cover compensation during such absences. On an ongoing basis, we further promote the health and wellness of our employees by strongly encouraging work-life balance and sponsoring various wellness programs. We have developed a long-term hybrid working plan to continue to engage and attract top talent.

Available Information

Under Section 13(a) or 15(d) of the Exchange Act of 1934, as amended (the “Exchange Act”), HarborOne Bancorp, Inc. is required to file reports, proxy and information statements and other information with the Securities and Exchange Commission (“SEC”). The Company electronically files its annual report on Form 10-K, proxy, quarterly reports on Form 10-Q, and current reports on Form 8-K and other reports as required with the SEC. The SEC website, at www.sec.gov provides access to all forms which have been filed electronically. Additionally, the Company’s SEC filings and additional shareholder information are available free of charge on the Company’s website, www.harborone.com (within the Investor Relations section). Information on our website is not and should not be considered part of this annual report.

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The Company’s common stock is traded on the NASDAQ stock market under the symbol “HONE.”

Market Area

HarborOne Bank. HarborOne Bank provides financial services to individuals, families, small and mid-size businesses and municipalities throughout Eastern Massachusetts and Rhode Island. While our primary deposit-gathering area is concentrated within our branch office communities and surrounding cities and towns, our lending area encompasses the broader market of New England.

Due to our proximity to Boston and Providence, our primary market area benefits from the presence of numerous institutions of higher learning, medical care and research centers and the corporate headquarters of several investment and financial services companies. The greater Boston metropolitan area also has many life science and high technology companies employing personnel with specialized skills, which impacts the demand for residential homes, residential construction, office buildings, shopping centers, and other commercial properties in our market area. Communities within our market area include many older residential commuter towns, which function partially as business and service centers.

HarborOne Mortgage. HarborOne Mortgage maintains more than 28 offices in Massachusetts, Rhode Island, and New Hampshire, and is licensed to lend in seven additional states.

Competition

HarborOne Bank.  HarborOne Bank faces significant competition for deposits and loans. Our most direct competition for deposits has historically come from banking institutions operating in our primary market area and from other financial service companies, such as securities brokerage firms, credit unions, insurance companies, and other non-bank financial services and financial technology companies. We also face competition for customers’ funds from money market funds and mutual funds. Many of the banks that operate in our primary market area are owned by large national and regional holding companies, are larger than we are, and therefore may have greater resources or offer a broader range of products and services.

Our competition for loans comes from financial institutions, including credit unions, in our primary market area and from other financial service providers, such as mortgage companies and mortgage brokers. Competition for loans also comes from non-depository financial service companies entering the mortgage market, such as insurance companies, securities companies and specialty finance companies.

We expect competition to increase in the future as a result of legislative, regulatory and technological changes and the continuing trend of consolidation in the financial services industry. Technological advances, for example, have lowered barriers to entry, allowed banks and other financial services companies to expand their geographic reach by providing services over the internet, and made it possible for non-depository institutions to offer products and services that traditionally have been provided by banks. Increased competition for deposits and the origination of loans could limit our growth in the future.

HarborOne Mortgage. HarborOne Mortgage faces competition for originating loans both directly within the markets in which it operates and from entities that provide services throughout the United States through internet channels. HarborOne Mortgage’s competition comes principally from other mortgage banking firms, as well as from commercial banks, savings institutions, credit unions and non-bank financial services and financial technology companies.

Lending Activities

The scope of the discussion included under “Lending Activities” is limited to lending operations related to loans originated for investment. A discussion of the lending activities related to loans originated for sale is included under “Mortgage Banking Activity.”

Commercial Real Estate Loans.   Our commercial real estate loans are generally secured by properties used for business purposes such as office buildings, retail development, manufacturing facilities, warehouse distribution, hospitality and apartment buildings. We currently focus our commercial real estate efforts on small- and mid-size owner occupants and investors in our market area seeking loans between $350,000 and $30.0 million. At December 31, 2021, commercial real estate loans were $1.70 billion, or 47.1% of total loans, and consisted of $898.0 million of fixed-rate loans and $801.9 million of adjustable-rate loans.

We originate fixed- and adjustable-rate commercial real estate loans typically with terms of five to ten years, although loans may be for terms of up to 20 years. Interest rates and payments on our adjustable-rate loans typically adjust in accordance with a designated index. Most of our adjustable-rate commercial real estate loans adjust every 30 days to a specified percentage above LIBOR,

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or five years to a specified percentage above the corresponding FHLB Classic Advance borrowing rate and amortize over a 25 to 30-year term. We also offer interest rate swaps to accommodate customer needs. Loan amounts generally do not exceed 80.0% of the property’s appraised value at the time the loan is originated.

We consider a number of factors when underwriting commercial real estate loans that include projected net cash flow to the loan’s debt service requirement, the age and condition of the collateral, the profitability and the value of the underlying property, the financial resources and income level of the sponsor and their experience in owning or managing similar properties, and the borrower’s credit history. When circumstances warrant, personal guarantees are obtained from the principals of the borrower on commercial real estate. To monitor cash flows on income properties, we require borrowers and loan guarantors, where applicable, to provide annual financial statements on commercial real estate loans. We also generally require an independent appraisal or valuation, an environmental survey and a property condition report for commercial real estate loans.

In addition to originating these loans, we participate in commercial real estate loans with other financial institutions located primarily in Massachusetts and Rhode island and sell participation interests in commercial real estate loans to local financial institutions, primarily the portion of loans that exceed our borrowing limits or are in an amount that is considered prudent to manage our credit risk. See below “Loan Underwriting Risks – Loan Participations.”

At December 31, 2021, the average current loan balance of our outstanding commercial real estate loans was $3.6 million, and our five largest loans ranged from $19.3 million to $30.4 million. These loans were performing in accordance with their original terms at December 31, 2021. Our largest commercial real estate relationship, consisting of a portfolio of six boutique hotel properties, totaled $64.6 million.

Commercial and Industrial Loans.  We originate commercial and industrial loans and lines of credit to a variety of professionals, sole proprietorships and small- to medium-sized privately-held businesses, primarily in Massachusetts and Rhode Island, with sales typically up to $100.0 million and borrowing needs up to $25.0 million, for working capital and other business purposes. Our small business lending team generates small business loans, including loans originated through the U.S. Small Business Administration (“SBA”), which provide a partial government guarantee. Small business loans, including real estate loans, generally consist of loans to businesses with commercial credit needs of less than or equal to $1.5 million and revenues of less than $5.0 million.

At December 31, 2021, commercial and industrial loans were $421.6 million, or 11.7% of total loans. Commercial and industrial loans included $158.7 million in small business loans, of which $63.6 million had a partial SBA guarantee and $26.1 million of loans provided through the SBA’s Paycheck Protection Program (“PPP”) with deferred fees to be recognized over the life of the loan or at forgiveness of $949,000. At December 31, 2021, commercial loans consisted of $187.9 million of fixed-rate loans and $233.7 million of adjustable-rate loans.

Commercial and industrial loans are originated with either variable or fixed rates of interest. Variable rates are based on a margin over the LIBOR index, SOFR index or tied to the Prime rate as published in The Wall Street Journal, plus a margin. Fixed-rate business loans are generally indexed to a corresponding FHLB rate, plus a margin. Commercial and industrial loans typically have shorter maturity terms and higher interest spreads than real estate loans, but generally involve more credit risk because of the type and nature of the collateral. We generally require that our commercial customers maintain a deposit relationship with the Bank.

When making commercial and industrial loans, we consider the financial statements and the experience of the borrower, our lending history with the borrower, the debt service capabilities of the borrower, the projected cash flows of the business, the value of the collateral, primarily accounts receivable, inventory and equipment and recourse from principal owners. Commercial and industrial loan amounts are determined based on the capacity for debt service and an evaluation of the age, condition and collectability of the collateral but generally, advance rates for certain asset classes would not exceed 80.0%.

In addition to originating these loans, we participate in commercial and industrial loans with other financial institutions located primarily in Massachusetts and Rhode Island and sell participation interests in commercial and industrial loans to local financial institutions, primarily the portion of loans that exceed our borrowing limits or are in an amount that is considered prudent to manage our credit risk. See below “Loan Underwriting Risks – Loan Participations.”

At December 31, 2021, the average outstanding balance of our commercial loans, excluding PPP loans, was $262,000 and our five largest commercial loan exposures ranged from $22.7 million to $58.0 million. These loans are secured by business assets of the borrower and include loans in the alternative energy, healthcare and manufacturing industries. The loans were performing according to their original terms at December 31, 2021.  

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Commercial Construction Loans.    We originate commercial construction loans for commercial development projects, including industrial buildings, retail and office buildings and speculative residential real estate. At December 31, 2021, construction loan balances were $136.6 million, or 3.8% of total loans. At December 31, 2021, our commercial construction loan portfolio consisted of $52.5 million in loan balances that were secured by speculative residential real estate loan projects, $69.4 million in loans that were secured by commercial real estate speculative projects and $14.7 million secured by owner-occupied commercial real estate projects. At December 31, 2021, unadvanced funds on commercial construction loans were $154.2 million.

Our commercial construction loans generally call for the payment of interest only with interest rates tied to LIBOR or Prime rate as published in The Wall Street Journal, plus a margin. Our construction loans for commercial real estate projects can be originated with principal balances of up to $30.0 million, but generally their principal balances are lower; the average originated principal balance at December 31, 2021 was $8.0 million. Advances on commercial construction loans are made in accordance with a schedule reflecting the cost of construction and repayment is generally expected from permanent financing upon completion of construction.

At December 31, 2021, the average balance of our outstanding commercial construction loans was $3.7 million and our largest outstanding commercial construction loan was $19.2 million. This is a 44-unit apartment building project located in the Boston metro area. This loan was performing according to its original repayment terms at December 31, 2021.

One- to Four-Family Residential Real Estate Loans.    We provide residential real estate loans through HarborOne Mortgage for home purchase or refinancing of existing homes, most of which serve as the primary residence of the owner. At December 31, 2021, residential mortgage loans were $1.05 billion, or 29.0% of total loans, and consisted of $1.00 billion and $45.9 million of fixed-rate and adjustable-rate loans, respectively. We offer fixed-rate and adjustable-rate residential mortgage loans with terms up to 30 years.

Our one- to four-family residential mortgage originations are generally underwritten to conform to Federal National Mortgage Association, or “Fannie Mae,” and Federal National Home Loan Mortgage Corporation, or “Freddie Mac,” underwriting guidelines. Our adjustable-rate mortgage loans generally adjust annually or after an initial fixed period that ranges from three to seven years and are adjusted to a rate equal to a specified percentage above the LIBOR or U.S. Treasury index. Depending on the loan type, the maximum amount by which the interest rate may be increased or decreased is generally 2.0% per adjustment period, with the lifetime interest rate caps ranging from 5.0% to 6.0% over the initial interest rate of the loan.

Borrower demand for adjustable-rate compared to fixed-rate loans is a function of the level of interest rates, the expectations of changes in the level of interest rates, and the difference between the interest rates and loan fees offered for fixed-rate mortgage loans as compared to the interest rates and loan fees for adjustable-rate loans. The relative amount of fixed-rate and adjustable-rate mortgage loans that can be originated at any time is largely determined by the demand for each in a competitive environment. The loan fees, interest rates and other provisions of mortgage loans are determined by us on the basis of our own pricing criteria and competitive market conditions.

While residential mortgage loans are normally originated with up to 30-year terms, such loans typically remain outstanding for substantially shorter periods because borrowers often prepay their loans in full either upon sale of the property pledged as security or upon refinancing the original loan. Therefore, average loan maturity is a function of, among other factors, the level of purchase and sale activity in the real estate market, prevailing interest rates and the interest rates payable on outstanding loans.

We originate one- to four-family residential mortgage loans with loan-to-value ratios up to 80.0%, and we generally require private mortgage insurance for residential loans secured by a first mortgage with a loan-to-value ratio over 80.0%. We generally require all properties securing mortgage loans to be appraised by a licensed real estate appraiser. We generally require title insurance on all first mortgage loans. Exceptions to these lending policies are based on an evaluation of credit risk related to the borrower and the size of the loan. Borrowers must obtain hazard insurance, and flood insurance is required for loans on properties located in a flood zone.

In an effort to provide financing for first-time buyers, we offer adjustable- and fixed-rate loans to qualified individuals and originate the loans using modified underwriting guidelines, reduced interest rates and loan conditions and reduced closing costs. We also participate in publicly sponsored loan programs which provide competitive terms for low- and moderate-income home buyers.

The majority of the conforming fixed-rate one- to four-family residential mortgage loans we originate are sold on the secondary market to private investors, Freddie Mac and Fannie Mae. Generally, we sell loans to Freddie Mac and Fannie Mae with servicing retained. Our current practice is to hold in our portfolio jumbo loans, nonconforming loans, and adjustable-rate loans. Our decision to sell loans is based on prevailing market interest rate conditions and interest rate risk management.

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We generally do not (i) originate “interest only” mortgage loans on one- to four-family residential properties, (ii) offer loans that provide for negative amortization of principal such as “option ARM” loans where the borrower can pay less than the interest owed on their loan, (iii) offer “subprime” loans (loans that are made with low down payments to borrowers with weakened credit histories typically characterized by payment delinquencies, previous charge-offs, judgments, bankruptcies or borrowers with questionable repayment capacity) or (iv) offer “Alt-A” loans (loans to borrowers having less than full documentation).

Second Mortgages and Equity Lines of Credit.    We offer second mortgages and equity lines of credit, which are secured by owner-occupied residences. At December 31, 2021, second mortgages and equity lines of credit were $136.9 million, or 3.8% of total loans. Second mortgages are made at fixed interest rates and terms of up to fifteen years. Equity lines of credit have adjustable rates of interest that are indexed to the Prime rate as published in The Wall Street Journal plus or minus a margin, and generally are subject to an interest rate floor, with 10-year draws and repayment terms of between five and 15 years. We offer second mortgages and equity lines of credit with cumulative loan-to-value ratios generally up to 80.0%, when taking into account both the balance of the home equity loan and first mortgage loan. We hold a first mortgage position on the homes that secure equity lines of credit in approximately one-third of the portfolio.

The procedures for underwriting home equity lines of credit include an assessment of the applicant’s payment history on other debts and ability to meet existing obligations and payments on the proposed loan. Although the applicant’s creditworthiness is a primary consideration, the underwriting process also includes a comparison of the value of the collateral to the proposed loan amount. The procedures for underwriting residential mortgage loans apply equally to second mortgages and equity lines of credit.

Residential Construction Loans.  We originate residential real estate construction loans through HarborOne Mortgage to professional developers, contractors and builders, and to a lesser extent, to individuals, to finance the construction of residential dwellings. At December 31, 2021, the balance of residential construction loans was $33.3 million and unadvanced funds were $18.4 million.

Our residential real estate construction loans generally are fixed-rate loans that provide for the payment of interest only during the construction phase, which is usually 12 to 36 months. At the end of the construction phase, the loan may be paid in full or converted to a permanent mortgage loan. Before making a commitment to fund a construction loan, we generally require an appraisal of the property by an independent licensed appraiser. Our loan policy dictates a minimum equity contribution by the borrower of 20.0% and a loan-to-value ratio not greater than 80.0% of the appraised market value estimated upon completion of the project. All borrowers are underwritten and evaluated for creditworthiness based on past experience, debt service ability, net worth analysis including available liquidity, and other credit factors. Advances are only made following an inspection of the property confirming completion of the required progress on the project and an update to the title completed by a Bank-approved attorney.

Auto and Other Consumer Loans.   While we stopped originating indirect auto loans in 2018, we continued in 2019 to fund indirect auto lease loans for the leasing of new or used automobiles through our relationship with Credit Union Leasing of America, or “CULA.” In the fourth quarter of 2019, we terminated our origination agreement with CULA, and we continue to allow the portfolio to pay down with CULA providing the off-lease servicing. At December 31, 2021, auto loans were $124.4 million, or 3.5% of total loans and 94.4% of consumer loans. Other consumer loans, consisting primarily of unsecured lines of credit and personal loans, were $7.4 million, or 0.2% of total loans. Auto loans consisted of $110.0 million of auto lease loans, $5.0 million of indirect auto loans and $9.4 million in direct auto loans.

The procedures for underwriting consumer loans include an assessment of the applicant’s payment history on other debts and ability to meet existing obligations and payments on the proposed loan. Although the applicant’s creditworthiness is a primary consideration, the underwriting process also includes a comparison of the value of the collateral, if any, to the proposed loan amount.

Loan Originations, Purchases and Sales.    Loan originations come from a number of sources. The primary source of loan originations are our loan originators, and to a lesser extent, advertising and referrals from customers. We purchase participation interests in commercial real estate loans and commercial business loans. In addition, we sell participation interests in commercial real estate loans to local financial institutions, primarily the portion of loans that exceed our borrowing limits or are in an amount that is considered prudent to manage our credit risk.

Our current practice is generally (i) to sell to the secondary market newly originated 15-year or longer term conforming fixed-rate residential mortgage loans and (ii) to hold in our portfolio nonconforming loans, shorter-term fixed-rate loans, jumbo loans and adjustable-rate residential mortgage loans. Our decisions regarding loan sales are based on prevailing market interest rate conditions and interest rate risk management. Loans are sold to third parties with servicing either retained or released.

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During the year ended December 31, 2021 we purchased a $26.8 million residential real estate loan pool and we may consider purchasing additional loan pools in the future.

For the years ended December 31, 2021 and 2020, we originated loans of $3.47 billion and $3.83 billion, respectively. During the same periods, we purchased, including participations in loans originated by other banks, $145.2 million and $29.1 million, of loans, respectively, and we sold, including participations by other financial institutions in loans originated by the Bank, $2.22 billion and $2.57 billion of loans, respectively.

Mortgage Banking Activity.    We originate residential mortgage loans through HarborOne Mortgage. For the year ended December 31, 2021, HarborOne Mortgage closed $2.01 billion in mortgage loans. HarborOne Mortgage sells loans on both a servicing-released and a servicing-retained basis. Loans sold with servicing retained are generally serviced by a third party, although certain loans are serviced by the Bank. HarborOne Bank purchases residential mortgage loans for its portfolio from HarborOne Mortgage. These purchases generally consist of jumbo mortgages, adjustable-rate mortgages and nonconforming mortgages. The Bank’s decision to purchase loans from HarborOne Mortgage is based on prevailing market interest rate conditions, interest rate risk management and balance sheet management.

Our overall margin can be affected by the mix of both loan type (conventional loans versus governmental loans) and loan purpose (purchase versus refinance). Conventional loans include loans that conform to Fannie Mae and Freddie Mac standards, whereas governmental loans are those loans guaranteed or insured by the federal government, such as a Federal Housing Authority or a U.S. Department of Veterans Affairs loan.

Loan Underwriting Risks

Commercial Real Estate Loans.    Loans secured by commercial real estate generally have larger balances and involve a greater degree of risk than residential mortgage loans. Of primary concern in commercial real estate lending is the borrower’s creditworthiness and the feasibility and cash flow potential of the project. In addition, our commercial borrowers may have more than one loan outstanding with us. Consequently, an adverse development with respect to one loan or one credit relationship can expose us to significantly greater risk of loss compared to an adverse development with respect to a one- to four-family residential mortgage loan. Payments on loans secured by income properties often depend on successful operation and management of the properties. As a result, repayment of such loans may be subject to adverse conditions in the real estate market or the economy to a greater extent than residential real estate loans. If we are forced to foreclose on a commercial real estate property due to default, we may not be able to recover all of the unpaid balance of, and accrued interest on, the loan as well as related foreclosure and holding costs.

Commercial Loans.    Commercial loans also involve a greater degree of risk than residential mortgage loans. Unlike residential mortgage loans, which generally are made on the basis of the borrower’s ability to make repayment from his or her employment or other income, and which are secured by real property whose value tends to be more easily ascertainable, commercial loans are typically made on the basis of the borrower’s ability to make repayment from the cash flows of the borrower’s business, although small business loans originated through the SBA program include a partial guarantee. As a result, the availability of funds for the repayment of commercial loans may depend substantially on the success of the business itself. Further, any collateral securing such loans may depreciate over time, may be difficult to appraise and may fluctuate in value.

Commercial Construction Loans.    Construction financing is considered to involve a higher degree of risk of loss than long-term financing on improved, occupied real estate. Risk of loss on a construction loan depends largely upon the accuracy of the initial estimate of the property’s value at completion of construction or development and the estimated cost (including interest) of construction. During the construction phase, a number of factors could result in delays and cost overruns. If the estimate of construction costs proves to be inaccurate, we may be required to advance funds beyond the amount originally committed to permit completion of the development. If the estimate of value proves to be inaccurate, we may be confronted, at or before the maturity of the loan, with a project having a value which is insufficient to assure full repayment. As a result of the foregoing, construction lending often involves the disbursement of substantial funds with repayment dependent, in part, on the success of the ultimate project rather than the ability of the borrower or guarantor to repay principal and interest. If we are forced to foreclose on a project before or at completion due to a default, we may not be able to recover all of the unpaid balance of, and accrued interest on, the loan as well as related foreclosure and holding costs.

Residential Real Estate Loans.    Due to historically low interest rate levels, borrowers generally have preferred fixed-rate loans in recent years. While we anticipate that our adjustable-rate loans will better offset the adverse effects on our net interest income of an increase in interest rates as compared to fixed-rate loans, the increased mortgage payments required of adjustable-rate loans in a rising interest rate environment could cause an increase in delinquencies and defaults. If we are forced to foreclose on a residential property due to default, the marketability of the underlying property also may be adversely affected in a high interest rate environment,

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and we may not be able to recover all of the unpaid balance of, and accrued interest on, the loan as well as related foreclosure and holding costs. In addition, although adjustable-rate loans help make our asset base more responsive to changes in interest rates, the extent of this interest sensitivity is limited by the annual and lifetime interest rate adjustment limits.

Consumer Loans.    Consumer loans entail greater risk than do residential mortgage loans, particularly in the case of consumer loans that are unsecured or secured by assets that depreciate rapidly. In such cases, repossessed collateral for a defaulted consumer loan may not provide an adequate source of repayment for the outstanding loan and the remaining deficiency often does not warrant further substantial collection efforts against the borrower. In addition, consumer loan collections depend on the borrower’s continuing financial stability, and therefore are more likely to be adversely affected by job loss, divorce, illness or personal bankruptcy. Furthermore, the application of various federal and state laws, including federal and state bankruptcy and insolvency laws, may limit the amount that can be recovered on such loans.

Loan Participations.    We cultivate relationships with other financial institutions to mitigate the risk of our lending activities by participating either as the lead bank or as a participant in various loan transactions. We purchase participation interests in larger balance loans from other financial institutions generally in our market area. Such participations are evaluated with the same level of due diligence and care as loans we originate. The participations are underwritten, reviewed for compliance, and approved in accordance with our underwriting policies and criteria. We actively monitor the performance of such loans and periodically receive updated financial statements of the borrower from the lead lender in accordance with loan reporting requirements and covenant testing. These loans are reviewed annually in accordance with our loan policy and graded based on credit risk. Loan grades assigned are also tested by the Company’s external loan review firm in accordance with the Company’s loan review policy.

We sell loan participations in the ordinary course of business when a loan originated by us exceeds our legal lending limit or we otherwise deem it prudent to share the risk with another lending institution. We were the lead bank in commercial real estate loans of $484.2 million, commercial construction loans of $53.9 million and commercial and industrial loans of $124.1 million, with participation balances sold that totaled $205.7 million, $21.9 million and $61.3 million, respectively, at December 31, 2021. As compared to December 31, 2020, this represents a decrease of $1.6 million in commercial real estate participations sold, a $4.3 million decrease in commercial construction participations sold, and an increase of $10.6 million in commercial and industrial participations sold. We are also a participant in loans in which we are not the lead bank.

We participated in commercial real estate loans with outstanding balances of $250.4 million, commercial construction loans with outstanding balances of $32.7 million, and commercial and industrial loans with outstanding balances of $18.3 million at December 31, 2021. At December 31, 2020 we participated in commercial real estate loans with outstanding balances of $247.1 million, commercial construction loans with outstanding balances of $28.8 million, and commercial and industrial loans with outstanding balances of $28.1 million.

Loan Approval Procedures and Authority.    Our lending activities follow written, nondiscriminatory underwriting standards and loan origination procedures established by our board of directors (the “Board of Directors”) and management (“Management”). Our Board of Directors has granted loan approval authority to certain executive officers. Commercial loans in excess of any officer’s individual authority must be approved by the Commercial Loan Committee comprised of several executive officers and reviews all commercial and industrial loan requests greater than $3.0 million and commercial real estate loan requests greater than $7.5 million.

Loans-to-One Borrower Limit.    The maximum amount that the Bank may lend to one borrower and the borrower’s related entities is generally limited, by statute, to 20.0% of the Bank’s capital, which is defined under Massachusetts law as the sum of the Bank’s capital stock, surplus account and undivided profits. At December 31, 2021, the Bank’s regulatory limit on loans-to-one borrower was $110.0 million. At that date, our largest lending relationship, consisting of six boutique hotel properties, totaled $64.6 million. These loans were performing in accordance with their original repayment terms at December 31, 2021. Our internal loans-to-one borrower limit is $88.5 million.

Investment Activities

General.    The goals of our investment policy are to provide and maintain liquidity to meet deposit withdrawal and loan funding needs, to help mitigate interest rate and market risk, to diversify our assets, and to generate a reasonable rate of return on funds within the context of our interest rate and credit risk objectives. Our Board of Directors reviews and approves our investment policy annually. Authority to make investments under the approved investment policy guidelines is delegated to our president or our chief financial officer. All investment transactions are reviewed at the next regularly scheduled meeting of the Board of Directors. We classify the majority of our securities as available-for-sale.

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We have legal authority to invest in various types of securities, including U.S. Treasury obligations, securities of various government-sponsored enterprises (“GSEs”) and municipal governments, deposits at the Federal Home Loan Bank (“FHLB”), certificates of deposit of federally insured institutions and investment grade corporate bonds. We also are required to maintain an investment in FHLB stock. While we have the authority under applicable law to invest in marketable equity securities and derivative securities, we had no investments in such securities at December 31, 2021.

Investment Securities.  At December 31, 2021, our securities portfolio totaled $394.0 million and consisted of the following:

U.S. Government and GSE Obligations. At December 31, 2021, we had U.S. government and GSE securities totaling $41.3 million, which constituted 10.5% of our securities portfolio. While these securities generally provide lower yields than other investments in our securities investment portfolio, we maintain these investments, to the extent we deem appropriate, for liquidity purposes, as collateral for borrowings and for prepayment protection.

U.S. Government and Government-Sponsored Mortgage-Backed and Collateralized Mortgage Obligations, or “CMOs.”  At December 31, 2021, we had mortgage-backed securities and CMOs totaling $348.8 million, which constituted 88.5% of our securities portfolio. Mortgage-backed securities and CMOs are securities issued in the secondary market that are collateralized by pools of residential mortgages. Certain types of mortgage-backed securities are commonly referred to as “pass-through” certificates because the principal and interest of the underlying loans is “passed through” to investors, net of certain costs, including servicing and guarantee fees. Mortgage-backed securities typically are collateralized by pools of one- to four-family or multi-family mortgages. The issuers of such securities pool and resell the participation interests in the form of securities to investors such as the Bank. The interest rate of the security is lower than the interest rates of the underlying loans to allow for payment of servicing and guaranty fees. All of our mortgage-backed securities are either backed by the Government National Mortgage Association, or “Ginnie Mae,” a U.S. government agency, or GSEs, such as Fannie Mae and Freddie Mac.

Residential mortgage-backed securities issued by U.S. government agencies and GSEs are more liquid than individual mortgage loans because there is an active trading market for such securities. In addition, residential mortgage-backed securities may be used to collateralize our borrowings. Investments in residential mortgage-backed securities involve a risk that actual payments will be greater or less than the prepayment rate estimated at the time of purchase, which may require adjustments to the amortization of any premium or accretion of any discount relating to such interests, thereby affecting the net yield on our securities. Current prepayment speeds determine whether prepayment estimates require modification that could cause amortization or accretion adjustments.

SBA Asset-Backed Securities. At December 31, 2021, we had investments in participation certificates issued and guaranteed by the SBA totaling $4.0 million.

In addition to our securities portfolio, we also have investments in FHLB stock and bank-owned life insurance (“BOLI”).

FHLB Stock. In connection with our borrowing activities, we held common stock of the FHLB totaling $5.9 million at December 31, 2021. The FHLB common stock is carried at cost and classified as a restricted equity security. We may be required to purchase additional FHLB stock if we increase borrowings in the future.

BOLI. We invest in BOLI to provide us with a funding source for our benefit plan obligations. BOLI also generally provides us noninterest income that is non-taxable. At December 31, 2021, our balance in BOLI totaled $90.0 million and was issued by seven highly rated insurance companies.

Sources of Funds

General.    Deposits, borrowings and loan repayments are the major sources of our funds for lending and other investment purposes. Scheduled loan repayments are a relatively stable source of funds, while deposit inflows and outflows and loan prepayments are significantly influenced by general interest rates and money market conditions.

Deposit Accounts.    At December 31, 2021, total deposits were $3.68 billion. Deposits are attracted from within our market area by sales efforts of our branch network, municipal department and commercial loan officers, advertising and through our website. We offer a broad selection of deposit instruments, including noninterest-bearing demand deposits (such as checking accounts), interest-bearing demand accounts (such as NOW and money market accounts), savings accounts and term certificates of deposit. We also offer a variety of deposit accounts designed for businesses and municipalities operating in our market area. Our business banking deposit products include a commercial checking account, sweep accounts, money market accounts and checking accounts specifically designed for small businesses. We also offer remote deposit capture products for business customers to meet their online banking needs.

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Additionally, the Bank has a municipal banking department that provides core depository services to local municipalities. At December 31, 2021, municipal deposits totaled $310.6 million and consisted of relationships with over 70 cities and towns. The Bank also participates in a reciprocal deposit program that provides access to deposit products insured by the Federal Deposit Insurance Corporation (“FDIC”) in aggregate amounts exceeding the current insurance limits for depositors. At December 31, 2021, total reciprocal deposits were $43.8 million and included $4.9 million of municipal deposits.

When rates and terms are favorable, the Bank may supplement the customer deposit base with brokered deposits and institutional deposit listing service. At December 31, 2021, we had $100.0 million of brokered deposits, which represented 2.7% of total deposits at December 31, 2021, with such funds having a weighted average remaining term to maturity of 0.5 months.

Deposit account terms vary according to the minimum balance required, the time periods the funds must remain on deposit and the interest rate, among other factors. In determining the terms of our deposit accounts, we consider the rates offered by our competition, our liquidity needs, profitability to us, and customer preferences and concerns. We generally review our deposit mix and pricing on a weekly basis. Our deposit pricing strategy has generally been to offer competitive rates and to periodically offer special rates in order to attract deposits of a specific type or term.

Borrowings.    At December 31, 2021, total borrowings were $89.9 million. Borrowings consist of short-term and long-term obligations from the FHLB and subordinated debentures issued in 2018. The Bank is a member of the FHLB Boston, which provides access to wholesale funding to supplement our supply of investable funds. The FHLB functions as a central reserve bank providing credit for its member financial institutions. As a member, we are required to own capital stock in the FHLB and are authorized to apply for advances on the security of such stock and portions of our loan portfolio identified under a blanket lien, provided certain standards related to creditworthiness have been met. Advances are made under several different programs, each having its own interest rate and range of maturities. Depending on the program, limitations on the amount of advances are based either on a fixed percentage of an institution’s net worth or on the FHLB’s assessment of the institution’s creditworthiness. At December 31, 2021, based on available collateral and our ownership of FHLB stock, we had access to additional FHLB advances of up to $865.2 million. All of our borrowings from the FHLB are secured by a blanket lien on residential real estate and commercial real estate loans.

In August 2018, we issued $35.0 million in fixed-to-floating rate subordinated notes. The notes bear interest at an annual fixed rate of 5.625% until September 1, 2023, at which time the interest resets quarterly to an interest rate per annum equal to the three-month LIBOR plus 278 basis points. An appropriate replacement rate index will be determined as part of our LIBOR reference rate transition. The notes are carried on the Consolidated Balance Sheets net of issuance costs of $841,000, which are being amortized over the period to maturity date.

The Company also has an available line of credit with the Federal Reserve Bank of Boston (“FRBB”) secured by 56.7% of the carrying value of loans with an amortized balance amounting to $101.4 million, of which no amount was outstanding at December 31, 2021.

Supervision and Regulation

General

The following discussion addresses elements of the regulatory framework applicable to bank holding companies and their subsidiaries. This regulatory framework is intended primarily to protect the safety and soundness of depository institutions, the federal deposit insurance system, and depositors, rather than the shareholders of a bank holding company such as the Company.

As a bank holding company, the Company is subject to regulation, examination, and supervision by the Board of Governors of the Federal Reserve System (the “Federal Reserve”) under the Bank Holding Company Act of 1956, as amended (the “BHCA”), and by the Massachusetts Commissioner of Banks (the “Commissioner”) under Massachusetts law.

As a Massachusetts-chartered savings bank, the Bank is subject to regulation, supervision and examination by the Commissioner under Massachusetts law. The Bank’s Rhode Island branches are also subject to regulation, supervision and examination by the Rhode Island Department of Business Regulation, Division of Banking (the “RI Division of Banking”). The Bank’s deposits are insured up to applicable limits by the FDIC and by the Depositors Insurance Fund, a private industry-sponsored insurance fund, for amounts in excess of the FDIC insurance limits. The Bank must also comply with consumer protection regulations issued by the Consumer Financial Protection Bureau (the “CFPB”), as enforced by the FDIC. Additionally, under the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”), the Federal Reserve may directly examine the subsidiaries of a bank holding company, including the Bank.

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The following is a summary of certain aspects of the various statutes and regulations applicable to the Company and its subsidiaries. This summary is not a comprehensive analysis of all applicable laws, and it is qualified by reference to the full text of statutes and regulations referenced below.

Pandemic Response

On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) was enacted to address the economic effects of the COVID-19 pandemic.

The CARES Act authorized the SBA to temporarily guarantee loans under the PPP. As of December 31, 2021, PPP loans outstanding amounted to $27.0 million, and there was $949,000 in deferred processing fee income that will be recognized in the first quarter of 2022 when the remaining loans are expected to be forgiven.

The CARES Act also allowed banks to elect to suspend requirements under accounting principles generally accepted in the United States of America (“GAAP”) for loan modifications related to the COVID-19 pandemic that would otherwise be categorized as a restructured loan, including impairment for accounting purposes. From March 1, 2020 through January 1, 2022, a financial institution may elect to suspend the requirements under accounting principles generally accepted in the U.S. for loan modifications related to the COVID–19 pandemic that would otherwise be categorized as a troubled debt restructured (“TDR”), including impairment accounting. This TDR relief is applicable for the term of the loan modification that occurs during the applicable period for a loan that was not more than 30 days past due as of December 31, 2019. Financial institutions are required to maintain records of the volume of loans involved in modifications to which TDR relief is applicable.

With the passage of the CARES Act, the option to delay implementation of FASB Accounting Standards Update (ASU) 2016-13, Financial Instruments-Credit Losses (Topic 326), commonly referred to as “CECL,” was provided until the earlier of the national health emergency being declared over or December 31, 2020. The Consolidated Appropriations Act passed on December 27, 2020 provided the option of postponing adoption of the CECL standard until the earlier of the end of the national emergency declaration related to the COVID-19 pandemic or January 1, 2022.

Regulation of the Company

General. The Company is subject to regulation, supervision and examination by the Federal Reserve, which has the authority, among other things, to order bank holding companies to cease and desist from unsafe or unsound banking practices; to assess civil money penalties; and to order termination of non-banking activities or termination of ownership and control of a non-banking subsidiary by a bank holding company.

Source of Strength. Under the BHCA, as amended by the Dodd-Frank Act, the Company is required to serve as a source of financial strength for the Bank. This support may be required at times when the Company may not have the resources to provide support to the Bank. In the event of a bank holding company’s bankruptcy, any commitment by the bank holding company to a federal bank regulatory agency to maintain the capital of a bank subsidiary will be assumed by the bankruptcy trustee and entitled to a priority of payment.

Acquisitions and Activities. The BHCA prohibits a bank holding company, without prior approval of the Federal Reserve, from acquiring all or substantially all the assets of a bank; acquiring control of a bank; merging or consolidating with another bank holding company; or acquiring direct or indirect ownership or control of any voting shares of another bank or bank holding company if, after such acquisition, the acquiring bank holding company would control more than 5% of any class of the voting shares of such other bank or bank holding company.

The BHCA also generally prohibits a bank holding company from engaging directly or indirectly in activities other than those of banking, managing or controlling banks or furnishing services to its subsidiary banks. However, among other permitted activities, a bank holding company may engage in and may own shares of companies engaged in certain activities that the Federal Reserve has determined to be closely related to banking or managing and controlling banks, subject to certain notification requirements.

Limitations on Acquisitions of Company Common Stock. The Change in Bank Control Act prohibits a person or group of persons from acquiring “control” of a bank holding company unless the Federal Reserve has been notified and has not objected to the transaction. Under rebuttable presumptions of control established by the Federal Reserve, the acquisition of control of voting securities of a bank holding company constitutes an acquisition of control under the Change in Bank Control Act, requiring prior notice to the

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Federal Reserve, if, immediately after the transaction, the acquiring person (or persons acting in concert) will own, control, or hold with power to vote 10% or more of any class of voting securities of the bank holding company, and if either (i) the bank holding company has registered securities under Section 12 of the Securities Exchange Act of 1934, or (ii) no other person will own, control, or hold the power to vote a greater percentage of that class of voting securities immediately after the transaction.

In addition, the BHCA prohibits any company from acquiring control of a bank or bank holding company without first having obtained the approval of the Federal Reserve. Among other circumstances, under the BHCA, a company has control of a bank or bank holding company if the company owns, controls or holds with power to vote 25% or more of a class of voting securities of the bank or bank holding company; controls in any manner the election of a majority of directors or trustees of the bank or bank holding company; or the Federal Reserve has determined, after notice and opportunity for hearing, that the company has the power to exercise a controlling influence over the management or policies of the bank or bank holding company. The Federal Reserve has established presumptions of control under which the acquisition of control of 5% or more of a class of voting securities of a bank holding company, together with other factors enumerated by the Federal Reserve, could constitute the acquisition of control of a bank holding company for purposes of the BHCA.

Regulation of the Bank

General. The Bank is subject to regulation, supervision and examination by the FDIC, the Commissioner and the RI Division of Banking. The FDIC, the Commissioner and the RI Division of Banking have the authority to issue orders to banks under their supervision to cease and desist from unsafe or unsound banking practices and violations of laws, regulations, or conditions imposed by, agreements with, or commitments to, the Commissioner and the RI Division of Banking. The Commissioner and the RI Division of Banking are also empowered to assess civil money penalties against companies or individuals who violate banking laws, orders or regulations.

Deposit Insurance. Deposit obligations of the Bank are insured by the FDIC’s Deposit Insurance Fund, or the “DIF,” up to $250,000 per depositor. Additionally, the Bank is a member bank of the Depositors Insurance Fund (“DIF”). The DIF is a private, industry-sponsored insurance fund that insures all deposits above FDIC limits for Massachusetts-chartered savings banks. As such, the Bank offers 100% insurance on all deposits as a result of a combination of insurance from the FDIC and the DIF. Additionally, the Bank is required to file reports with the DIF.

Deposit insurance premiums are based on assets. The FDIC calculates deposit insurance assessment rates for established small banks, generally those banks with less than $10 billion of assets that have been insured for at least five years, taking into account various measures, including an institution’s leverage ratio, brokered deposit ratio, one year asset growth, the ratio of net income before taxes to total assets and considerations related to asset quality.

The FDIC has the authority to adjust deposit insurance assessment rates at any time. In addition, under the Federal Deposit Insurance Act (“FDIA”), the FDIC may terminate deposit insurance, among other circumstances, upon a finding that the institution has engaged in unsafe and unsound practices, is in an unsafe or unsound condition to continue operations, or has violated any applicable law, regulation, rule, order or condition imposed by the FDIC. For 2021, the FDIC insurance expense for the Bank was $1.3 million.

Acquisitions and Branching. Prior approval from the Commissioner and the FDIC is required in order for the Bank to acquire another bank or establish a new branch office. Well capitalized and well managed banks may acquire other banks in any state, subject to certain deposit concentration limits and other conditions, pursuant to the Riegle-Neal Interstate Banking and Branching Efficiency Act of 1994, as amended by the Dodd-Frank Act. In addition, the Dodd-Frank Act authorizes a state-chartered bank, such as the Bank, to establish new branches on an interstate basis to the same extent a bank chartered by the host state may establish branches.

Activities and Investments of Insured State-Chartered Banks. The FDIA generally limits the types of equity investments an FDIC-insured state-chartered bank, such as the Bank, may make and the kinds of activities in which such a bank may engage, as a principal, to those that are permissible for national banks. Further, the Gramm-Leach-Bliley Act of 1999 (the “GLBA”) permits state banks, to the extent permitted under state law, to engage via financial subsidiaries in certain activities that are permissible for subsidiaries of a financial holding company. In order to form a financial subsidiary, a state-chartered bank must be “well capitalized,” and such banks must comply with certain capital deduction, risk management and affiliate transaction rules, among other requirements.

Brokered Deposits. The FDIA and FDIC regulations generally limit the ability of an insured depository institution to accept, renew or roll over any brokered deposit unless the institution’s capital category is “well capitalized” or, with the FDIC’s approval, “adequately capitalized.” Depository institutions that have brokered deposits in excess of 10% of total assets are subject to increased FDIC deposit insurance premium assessments; however, for institutions that are “well capitalized” and have a CAMELS composite rating of 1 or 2, reciprocal deposits are deducted from brokered deposits. Section 202 of the Economic Growth, Regulatory Relief, and

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Consumer Protection Act (the “Economic Growth Act”), which was enacted in 2018, amended the FDIA to exempt a capped amount of reciprocal deposits from treatment as brokered deposits for certain insured depository institutions.

Community Reinvestment Act. The Community Reinvestment Act (the “CRA”) requires the FDIC to evaluate the Bank’s performance in helping to meet the credit needs of the entire communities it serves, including low- and moderate-income neighborhoods, consistent with its safe and sound banking operations, and to take this record into consideration when evaluating certain applications. The FDIC’s CRA regulations are generally based upon objective criteria of the performance of institutions under three key assessment tests: (i) a lending test, to evaluate the institution’s record of making loans in its service areas; (ii) an investment test, to evaluate the institution’s record of investing in community development projects, affordable housing, and programs benefiting low- or moderate-income individuals and businesses; and (iii) a service test, to evaluate the institution’s delivery of services through its branches, ATMs, and other offices. The Bank has achieved a rating of “Outstanding” on its most recent examination. Massachusetts has also enacted a similar statute that requires the Commissioner to evaluate the performance of the Bank in helping to meet the credit needs of its entire community and to take that record into account in considering certain applications.

Lending Restrictions. Federal law limits a bank’s authority to extend credit to directors and executive officers of the bank or its affiliates and persons or companies that own, control or have power to vote more than 10% of any class of securities of a bank or an affiliate of a bank, as well as to entities controlled by such persons. Among other things, extensions of credit to insiders are required to be made on terms that are substantially the same as, and follow credit underwriting procedures that are not less stringent than, those prevailing for comparable transactions with unaffiliated persons. The terms of such extensions of credit may not involve more than the normal risk of repayment or present other unfavorable features and may not exceed certain limitations on the amount of credit extended to such persons, individually and in the aggregate, which limits are based, in part, on the amount of the bank’s capital.

Capital Adequacy and Safety and Soundness

Regulatory Capital Requirements. The Federal Reserve and the FDIC have issued substantially similar risk-based and leverage capital rules applicable to U.S. banking organizations such as the Company and the Bank. These rules are intended to reflect the relationship between the banking organization’s capital and the degree of risk associated with its operations based on transactions recorded on-balance sheet as well as off-balance sheet items. The Federal Reserve and the FDIC may from time to time require that a banking organization maintain capital above the minimum levels discussed below, due to the banking organization’s financial condition or actual or anticipated growth.

The capital adequacy rules define qualifying capital instruments and specify minimum amounts of capital as a percentage of assets that banking organizations are required to maintain. Common equity Tier 1 capital generally includes common stock and related surplus, retained earnings and, in certain cases and subject to certain limitations, minority interests in consolidated subsidiaries, less goodwill, other non-qualifying intangible assets and certain other deductions. Tier 1 capital for banks and bank holding companies generally consists of the sum of common equity Tier 1 capital, non-cumulative perpetual preferred stock, and related surplus and, in certain cases and subject to limitations, minority interests in consolidated subsidiaries that do not qualify as common equity Tier 1 capital, less certain deductions. Tier 2 capital generally consists of hybrid capital instruments, perpetual debt and mandatory convertible debt securities, cumulative perpetual preferred stock, term subordinated debt and intermediate-term preferred stock, and, subject to limitations, allowances for loan losses. The sum of Tier 1 and Tier 2 capital less certain required deductions represents qualifying total risk-based capital.

Under the capital rules, risk-based capital ratios are calculated by dividing common equity Tier 1 capital, Tier 1 capital, and total capital, respectively, by risk-weighted assets. Assets and off-balance sheet credit equivalents are assigned to one of several categories of risk weights based primarily on relative credit risk. The Tier 1 leverage ratio is calculated by dividing Tier 1 capital by average assets, less certain items such as goodwill and intangible assets, as permitted under the capital rules.

Under the Federal Reserve’s rules that are applicable to the Company and the FDIC’s capital rules applicable to the Bank, the Company and the Bank are each required to maintain a minimum common equity Tier 1 capital to risk-weighted assets ratio of 4.5%, a minimum Tier 1 capital to risk-weighted assets ratio of 6.0%, a minimum total capital to risk-weighted assets ratio of 8.0% and a minimum leverage ratio requirement of 4.0%. Additionally, these rules require an institution to establish a capital conservation buffer of common equity Tier 1 capital in an amount above the minimum risk-based capital requirements for “adequately capitalized” institutions of more than 2.5% of total risk weighted assets, or face restrictions on the ability to pay dividends, pay discretionary bonuses, and to engage in share repurchases.

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Under the FDIC’s prompt corrective action rules, an FDIC-supervised institution is considered well capitalized if it (i) has a total capital to risk-weighted assets ratio of 10.0% or greater; (ii) a Tier 1 capital to risk-weighted assets ratio of 8.0% or greater; (iii) a common Tier 1 equity ratio of 6.5% or greater, (iv) a leverage capital ratio of 5.0% or greater; and (v) is not subject to any written agreement, order, capital directive, or prompt corrective action directive to meet and maintain a specific capital level for any capital measure. The Bank is considered well capitalized under all regulatory definitions.

Generally, a bank, upon receiving notice that it is not adequately capitalized (i.e., that it is “undercapitalized”), becomes subject to the prompt corrective action provisions of Section 38 of the FDIA that, for example, (i) restrict payment of capital distributions and management fees, (ii) require that its federal bank regulator monitor the condition of the institution and its efforts to restore its capital, (iii) require submission of a capital restoration plan, (iv) restrict the growth of the institution’s assets and (v) require prior regulatory approval of certain expansion proposals. A bank that is required to submit a capital restoration plan must concurrently submit a performance guarantee by each company that controls the bank. A bank that is “critically undercapitalized” (i.e., has a ratio of tangible equity to total assets that is equal to or less than 2.0%) will be subject to further restrictions, and generally will be placed in conservatorship or receivership within 90 days.

Current capital rules do not establish standards for determining whether a bank holding company is well capitalized. However, for purposes of processing regulatory applications and notices, the Federal Reserve’s Regulation Y provides that a bank holding company is considered “well capitalized” if (i) on a consolidated basis, the bank holding company maintains a total risk-based capital ratio of 10.0% or greater; (ii) on a consolidated basis, the bank holding company maintains a Tier 1 risk-based capital ratio of 6.0% or greater; and (iii) the bank holding company is not subject to any written agreement, order, capital directive, or prompt corrective action directive issued by the Board of Directors to meet and maintain a specific capital level for any capital measure. A banking organization that qualifies for and elects to use the community bank leverage framework described below will be considered well capitalized as long as it is not subject to any written agreement, order, capital directive, or prompt corrective action directive issued by the Board of Directors to meet and maintain a specific capital level for any capital measure.

Section 201 of the Economic Growth Act directs the federal bank regulatory agencies to establish a community bank leverage ratio (“CBLR”) of tangible capital to average total consolidated assets of not less than 8.0% or more than 10.0%. Under the final rule issued by federal banking agencies, effective January 1, 2020, depository institutions and depository institution holding companies that have less than $10 billion in total consolidated assets and meet other qualifying criteria, including a leverage ratio (equal to Tier 1 capital divided by average total consolidated assets) of greater than 9.0%, is eligible to opt into the community bank leverage ratio framework. A community banking organization that elects to use the community bank leverage ratio framework and that maintains a leverage ratio of greater than 9.0% will be considered to have satisfied the generally applicable risk-based and leverage capital requirements in the banking agencies’ generally applicable capital rules and, if applicable, will be considered to have met the well-capitalized ratio requirements for purposes of Section 38 of the FDIA. The final rule includes a two-quarter grace period during which a qualifying banking organization that temporarily fails to meet any of the qualifying criteria, including the greater than 9.0% leverage ratio requirement, generally would still be deemed well-capitalized so long as the banking organization maintains a leverage ratio greater than 8.0%. At the end of the grace period, the banking organization must meet all qualifying criteria to remain in the community bank leverage ratio framework or otherwise must comply with and report under the generally applicable rule. As required by Section 4012 the CARES Act, the federal banking agencies temporarily lowered the community bank leverage ratio, issuing two interim final rules to set the community bank leverage ratio at 8.0%. Effective January 1, 2022, the community bank leverage ratio was set at 8.0% beginning in the second quarter of 2020 through the end of that year, increased to 8.5% for 2021 and returned to 9.0% on January 1, 2022. At this time, the Company does not anticipate opting in to the CBLR.

Safety and Soundness Standard. Guidelines adopted by the federal bank regulatory agencies pursuant to the FDIA establish general standards relating to internal controls and information systems, internal audit systems, loan documentation, credit underwriting, interest rate exposure, asset growth, asset quality, earnings, and compensation and benefits. In general, these guidelines require, among other things, appropriate systems and practices to identify and manage the risk and exposures specified in the guidelines. The guidelines prohibit excessive compensation as an unsafe and unsound practice and describe compensation as excessive when the amounts paid are unreasonable or disproportionate to the services performed by an executive officer, employee, director or principal shareholder. In addition, the federal banking agencies adopted regulations that authorize, but do not require, an agency to order an institution that has been given notice by an agency that it is not satisfying any of such safety and soundness standards to submit a compliance plan. If, after being so notified, an institution fails to submit an acceptable compliance plan or fails in any material respect to implement an acceptable compliance plan, the agency must issue an order restricting asset growth, requiring an institution to increase its ratio of tangible equity to assets or directing action to correct the deficiency and may issue an order directing other actions of the types to which an undercapitalized institution is subject under the “prompt corrective action” provisions of the FDIA. See “—Regulatory Capital

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Requirements” above. If an institution fails to comply with such an order, the agency may seek to enforce such order in judicial proceedings and to impose civil money penalties.

Dividend Restrictions

The Company is a legal entity separate and distinct from its subsidiaries. The revenue of the Company (on a parent-only basis) is derived primarily from dividends paid to it by the Bank and the Company’s other subsidiaries. The right of the Company, and consequently the right of shareholders of the Company, to participate in any distribution of the assets or earnings of its subsidiaries through the payment of dividends or otherwise is subject to the prior claims of creditors of the subsidiaries, including, with respect to the Bank, depositors of the Bank, except to the extent that certain claims of the Company in a creditor capacity may be recognized.

Restrictions on Bank Holding Company Dividends. The Federal Reserve has the authority to prohibit bank holding companies from paying dividends if such payment is deemed to be an unsafe or unsound practice. The Federal Reserve has indicated generally that it may be an unsafe or unsound practice for bank holding companies to pay dividends unless the bank holding company’s net income over the preceding year is sufficient to fund the dividends and the expected rate of earnings retention is consistent with the organization’s capital needs, asset quality and overall financial condition. Further, under the Federal Reserve’s capital rules, the Company’s ability to pay dividends is restricted if it does not maintain capital above the capital conservation buffer. See “—Capital Adequacy and Safety and Soundness—Regulatory Capital Requirements” above.

Restrictions on Bank Dividends. The FDIC has the authority to use its enforcement powers to prohibit a bank from paying dividends if, in its opinion, the payment of dividends would constitute an unsafe or unsound practice. Federal law also prohibits the payment of dividends by a bank that will result in the bank failing to meet its applicable capital requirements on a pro forma basis. The payment of dividends by a bank is also restricted pursuant to various state regulatory limitations.

Certain Transactions by Bank Holding Companies with their Affiliates

There are various statutory restrictions on the extent to which bank holding companies and their non-bank subsidiaries may borrow, obtain credit from or otherwise engage in “covered transactions” with their insured depository institution subsidiaries. An insured depository institution (and its subsidiaries) may not lend money to, or engage in covered transactions with, its non-depository institution affiliates if the aggregate amount of covered transactions outstanding involving the bank, plus the proposed transaction exceeds the following limits: (i) in the case of any one such affiliate, the aggregate amount of covered transactions of the insured depository institution and its subsidiaries cannot exceed 10% of the capital stock and surplus of the insured depository institution; and (ii) in the case of all affiliates, the aggregate amount of covered transactions of the insured depository institution and its subsidiaries cannot exceed 20% of the capital stock and surplus of the insured depository institution. For this purpose, “covered transactions” are defined by statute to include a loan or extension of credit to an affiliate; a purchase of or investment in securities issued by an affiliate; a purchase of assets from an affiliate unless exempted by the Federal Reserve; the acceptance of securities issued by an affiliate as collateral for a loan or extension of credit to any person or company; the issuance of a guarantee, acceptance or letter of credit on behalf of an affiliate; securities borrowing or lending transactions with an affiliate that creates a credit exposure to such affiliate; or a derivatives transaction with an affiliate that creates a credit exposure to such affiliate. Covered transactions are also subject to certain collateral security requirements. Covered transactions as well as other types of transactions between a bank and a bank holding company must be conducted under terms and conditions, including credit standards, that are at least as favorable to the bank as prevailing market terms. If a banking organization elects to use the community bank leverage ratio framework described in “Capital Adequacy and Safety and Soundness-Regulatory Capital Requirements” above, the banking organization would be required to measure the amount of covered transactions as a percentage of Tier 1 capital, subject to certain adjustments. Moreover, Section 106 of the Bank Holding Company Act Amendments of 1970 provides that, to further competition, a bank holding company and its subsidiaries are prohibited from engaging in certain tying arrangements in connection with any extension of credit, lease or sale of property of any kind, or the furnishing of any service.

Consumer Protection Regulation

The Company and the Bank are subject to federal and state laws designed to protect consumers and prohibit unfair, deceptive or abusive business practices, including the Equal Credit Opportunity Act, Fair Housing Act, Home Ownership Protection Act, Fair Credit Reporting Act, as amended by the Fair and Accurate Credit Transactions Act of 2003 (the “FACT Act”), the GLBA, the Truth in Lending Act (“TILA”), the CRA, the Home Mortgage Disclosure Act, the Real Estate Settlement Procedures Act, the National Flood Insurance Act and various state law counterparts. These laws and regulations mandate certain disclosure requirements and regulate the manner in which financial institutions must interact with clients when taking deposits, making loans, collecting loans and providing other services. Further, the CFPB also has a broad mandate to prohibit unfair or deceptive acts and practices and is specifically

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empowered to require certain disclosures to consumers and draft model disclosure forms. Failure to comply with consumer protection laws and regulations can subject financial institutions to enforcement actions, fines and other penalties. The Federal Reserve examines the Bank for compliance with CFPB rules and enforces CFPB rules with respect to the Bank.

The Dodd-Frank Act prescribes certain standards that mortgage lenders must consider before making a residential mortgage loan, including verifying a borrower’s ability to repay such mortgage loan, and allows borrowers to assert violations of certain provisions of TILA as a defense to foreclosure proceedings. Additionally, the CFPB’s qualified mortgage rule requires creditors, such as the Bank, to make a reasonable, good faith determination of a consumer’s ability to repay any consumer credit transaction secured by a dwelling prior to making the loan. The Economic Growth Act included provisions that ease certain requirements related to mortgage transactions for certain institutions with less than $10 billion in total consolidated assets.

Privacy and Customer Information Security. The GLBA requires financial institutions to implement policies and procedures regarding the disclosure of nonpublic personal information about consumers to nonaffiliated third parties. In general, the Bank must provide its clients with an initial and annual disclosure that explains its policies and procedures regarding the disclosure of such nonpublic personal information, and, except as otherwise required or permitted by law, the Bank is prohibited from disclosing such information unless otherwise provided in such policies and procedures. However, an annual disclosure is not required to be provided by a financial institution if the financial institution only discloses information under exceptions from GLBA that do not require an opt-out to be provided and if there has been no change in its privacy policies and procedures since its most recent disclosure provided to consumers. The GLBA also requires that the Bank develop, implement and maintain a comprehensive written information security program designed to ensure the security and confidentiality of client information (as defined under GLBA), to protect against anticipated threats or hazards to the security or integrity of such information and to protect against unauthorized access to or use of such information that could result in substantial harm or inconvenience to any client. The Bank is also required to send a notice to clients whose “sensitive information” has been compromised if unauthorized use of the information is “reasonably possible.” All fifty states, as well as the District of Columbia, Puerto Rico, Guam, and the U.S. Virgin Islands, have enacted legislation concerning breaches of data security and the duties of the Bank in response to a data breach. In addition, individual states in our market area has promulgated data security regulations with respect to personal information of their residents. Pursuant to the FACT Act, the Bank has developed and implemented a written identity theft prevention program to detect, prevent, and mitigate identity theft in connection with the opening of certain accounts or certain existing accounts. Additionally, the FACT Act amended the Fair Credit Reporting Act to generally prohibit a person from using information received from an affiliate to make a solicitation for marketing purposes to a consumer, unless the consumer is given notice and a reasonable opportunity and a reasonable and method to opt out of the making of such solicitations.

Anti-Money Laundering

The Bank Secrecy Act. Under the Bank Secrecy Act (“BSA”), a financial institution is required to have systems in place to detect certain transactions, based on the size and nature of the transaction. Financial institutions are generally required to report to the U.S. Treasury any cash transactions involving more than $10,000. In addition, financial institutions are required to file suspicious activity reports for any transaction or series of transactions that involve at least $5,000 and which the financial institution knows, suspects or has reason to suspect involves illegal funds, is designed to evade the requirements of the BSA or has no lawful purpose. The Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001, or the “USA PATRIOT Act,” which amended the BSA, together with the implementing regulations of various federal regulatory agencies, has caused financial institutions, such as the Bank, to adopt and implement additional policies or amend existing policies and procedures with respect to, among other things, anti-money laundering compliance, suspicious activity, currency transaction reporting, customer identity verification and customer risk analysis. In evaluating an application to acquire a bank or to merge banks or effect a purchase of assets and assumption of deposits and other liabilities, the applicable federal banking regulator must consider the anti-money laundering compliance record of both the applicant and the target. In addition, under the USA PATRIOT Act, financial institutions are required to take steps to monitor their correspondent banking and private banking relationships as well as, if applicable, their relationships with “shell banks.”

OFAC. The U.S. has imposed economic sanctions that affect transactions with designated foreign countries, nationals and others. These sanctions, which are administered by the U.S. Treasury’s Office of Foreign Assets Control, or “OFAC,” take many different forms. Generally, however, they contain one or more of the following elements: (i) restrictions on trade with or investment in a sanctioned country, including prohibitions against direct or indirect imports from and exports to a sanctioned country and prohibitions on “U.S. persons” engaging in financial or other transactions relating to a sanctioned country, or with certain designated persons and entities; (ii) a blocking of assets in which the government or specially designated nationals of the sanctioned country have an interest, by prohibiting transfers of property subject to U.S. jurisdiction (including property in the possession or control of U.S. persons); and (iii) restrictions on certain transactions with or involving certain persons or entities. Blocked assets (for example, property and bank

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deposits) cannot be paid out, withdrawn, set off or transferred in any manner without a license from OFAC. Failure to comply with these sanctions could have serious legal and reputational consequences the Company.

ITEM 1A.  RISK FACTORS

Before deciding to invest in us or deciding to maintain or increase your investment, you should carefully consider the risks described below, in addition to the other information contained in this report and in our other filings with the SEC. The risks and uncertainties described below and in our other filings are not the only ones facing us. Additional risks and uncertainties not presently known to us or that we currently deem immaterial may also affect our business. If any of these known or unknown risks or uncertainties actually occur, our business, financial condition and results of operations could be seriously harmed. In that event, the market price for our common stock could decline and you may lose some or all of your investment.

RISKS RELATED TO THE COVID-19 PANDEMIC

The COVID-19 pandemic, and the measures taken to control its spread, will continue to adversely impact our employees, customers, business operations and financial results, and the ultimate impact will depend on future developments, which are highly uncertain and cannot be predicted.

The COVID-19 pandemic has impacted and is likely to continue to impact the national economy and the regional and local markets in which we operate, lower equity market valuations, create significant volatility and disruption in capital and debt markets, and increase unemployment levels. Our business operations may be disrupted if significant portions of our workforce are unable to work effectively, including because of illness, quarantines, government actions, or other restrictions in connection with the pandemic. We are subject to heightened cybersecurity, information security and operational risks as a result of work-from-home arrangements that we have put in place for our employees. Government policies and directives relating to the pandemic response are subject to change. Changes in customer behavior due to work-from-home arrangements and other pandemic related responses may impact the demand for our products and services, which could adversely affect our revenue. Increases in deposit balances due, among other things, to government stimulus and relief programs could adversely affect our financial performance if we are unable to successfully lend or invest those funds.

Our participation in the SBA’s PPP may expose us to reputational harm, as well as the risk that the SBA may not fund some or all of the guarantees associated with PPP loans.

As of December 31, 2021, PPP loans outstanding amounted to $27.0 million. We depend on our reputation as a trusted and responsible financial services company to compete effectively in the communities that we serve, and any negative public or customer response to, or any litigation or claims that might arise out of, our participation in the PPP and any other legislative or regulatory initiatives and programs that may be enacted in response to the COVID-19 pandemic, could adversely impact our business. In addition, if the SBA determines that there is a deficiency in the manner in which a PPP loan was originated, funded, or serviced by us, the SBA may deny its liability under the guaranty, reduce the amount of the guaranty, or, if it has already paid under the guaranty, seek recovery of any loss related to the deficiency from us.

RISKS RELATED TO OUR BUSINESS AND INDUSTRY

Commercial real estate and commercial loans carry greater credit risk than loans secured by owner-occupied one- to four-family real estate.

We intend to continue our focus on prudently growing our commercial real estate and commercial loan portfolio. At December 31, 2021, our commercial real estate loan portfolio was $1.70 billion, or 47.1% of total loans, and our commercial and industrial loan portfolio was $421.6 million, or 11.7% of total loans. Given their larger balances and the complexity of the underlying collateral, commercial real estate and commercial loans generally expose a lender to greater credit risk than loans secured by owner-occupied one- to four-family real estate. Also, many of our borrowers or related groups of borrowers have more than one of these types of loans outstanding. Consequently, an adverse development with respect to one loan or one credit relationship can expose us to significantly greater risk of loss compared to an adverse development with respect to a one- to four-family residential real estate loan. If loans that are collateralized by real estate or other business assets become troubled and the value of the collateral has been significantly impaired, then we may not be able to recover the full contractual amount of principal and interest that we anticipated at the time we originated the loan, which could cause us to increase our provision for loan losses which would in turn adversely affect our operating results and financial condition. Further, if we foreclose on the collateral, our holding period for the collateral may be longer than for one- to four-family real estate loans because there are fewer potential purchasers of the collateral, which can result in substantial holding costs.

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The unseasoned nature of our commercial real estate and commercial loan portfolio may result in changes to our estimates of collectability, which may lead to additional provisions or charge-offs, which could hurt our profits.

Our commercial real estate loan portfolio increased to $1.70 billion at December 31, 2021 from $1.55 billion at December 31, 2020 and $1.17 billion at December 31, 2019, and our commercial and industrial loan portfolio was $421.6 million at December 31, 2021, $464.4 million at December 31, 2020 and $306.3 million at December 31, 2019. A large portion of our commercial real estate and commercial and industrial loan portfolio is unseasoned and does not provide us with a significant payment or charge-off history pattern from which to judge future collectability. Currently we estimate potential charge-offs using peer data adjusted for qualitative factors specific to us. As a result, it may be difficult to predict the future performance of this part of our loan portfolio. These loans may have delinquency or charge-off levels above our historical experience or current estimates, which could adversely affect our future performance. Further, these types of loans generally have larger balances and involve a greater risk than one- to four-family residential mortgage loans. Accordingly, if we make any errors in judgment in the collectability of our commercial or commercial real estate loans, any resulting charge-offs may be larger on a per loan basis than those incurred historically with our residential mortgage loan or consumer loan portfolios.

Our commercial and residential construction loans are subject to various lending risks depending on the nature of the borrower’s business, its cash flow and our collateral.

At December 31, 2021, our commercial construction loan portfolio was $136.6 million, or 3.8% of total loans, and our residential construction loan portfolio consisted of $33.3 million, or 0.9% of total loans. Our construction loans are based upon estimates of costs to construct and the value associated with the completed project. These estimates may be inaccurate due to the uncertainties inherent in estimating construction costs, as well as the market value of the completed project, making it relatively difficult to accurately evaluate the total funds required to complete a project and the related loan-to-value ratio. As a result, construction loans often involve the disbursement of substantial funds with repayment dependent, in part, on the success of the ultimate project and the ability of the borrower to sell or lease the property, rather than the ability of the borrower or guarantor to repay principal and interest. Delays in completing the project may arise from labor problems, material shortages and other unpredictable contingencies. If the estimate of construction costs is inaccurate, we may be required to advance additional funds to complete construction. If our appraisal of the value of the completed project proves to be overstated, we may have inadequate security for the repayment of the loan upon completion of construction of the project.

Environmental liability associated with commercial lending could result in losses.

In the course of business, we may acquire, through foreclosure or other similar proceedings, properties securing loans we have originated that are in default. Particularly in commercial real estate lending, there is a risk that material environmental violations could be discovered at these properties. In this event, we might be required to remedy these violations at the affected properties at our sole cost and expense. The cost of this remedial action could substantially exceed the value of affected properties. We may not have adequate remedies against the prior owner or other responsible parties and could find it difficult or impossible to sell the affected properties as a result of their condition. These events could have an adverse effect on our business, results of operations and financial condition.

Our business may be adversely affected by credit risks associated with residential property.

At December 31, 2021, total residential real estate loans were $1.22 billion, or 33.8% of total loans. Residential mortgage lending, whether owner-occupied or non-owner occupied, is generally sensitive to regional and local economic conditions that significantly impact the ability of borrowers to meet their loan payment obligations. Declines in real estate values could cause some of our residential mortgages to be inadequately collateralized, which would expose us to a greater risk of loss if we seek to recover on defaulted loans by selling the real estate collateral. Residential loans with combined higher loan-to-value ratios are more sensitive to declining property values than those with lower combined loan-to-value ratios and therefore may experience a higher incidence of default and severity of losses. In addition, if the borrowers sell their homes, they may be unable to repay their loans in full from the sale proceeds. For those home equity loans and lines of credit secured by a second mortgage, it is unlikely that we will be successful in recovering all or a portion of our loan proceeds in the event of default unless we are prepared to repay the first mortgage loan and such repayment and the costs associated with a foreclosure are justified by the value of the property. For these reasons, we may experience higher rates of delinquencies, defaults and losses on our home equity loans.

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The geographic concentration of our loan portfolio and lending activities makes us vulnerable to a downturn in the local economy.

While there is not a single employer or industry in our market area on which a significant number of our customers are dependent, a substantial portion of our loan portfolio is composed of loans secured by property located in the greater Boston metropolitan area and, to a lesser extent, the greater Providence metropolitan area. This makes us vulnerable to a downturn in the local economy and real estate markets. Adverse conditions in the local economy such as unemployment, recession, a catastrophic event or other factors beyond our control could impact the ability of our borrowers to repay their loans, which could impact our net interest income, level of non-performing loans and the allowance for loan losses. Decreases in local real estate values caused by economic conditions or other events could adversely affect the value of the property used as collateral for our loans, which could cause us to realize a loss in the event of a foreclosure. For more information about our market area, see “—Market Area” and “—Competition.”

An increase in interest rates or changes in the secondary mortgage market may reduce our mortgage banking revenues, which would negatively impact our non-interest income.

We sell residential mortgage loans in the secondary market, which provides a significant portion of our non-interest income. We generate mortgage banking revenues primarily from gains on the sale of mortgage loans to investors on servicing-released and servicing-retained bases. We also earn interest on loans held for sale while they are awaiting delivery to our investors. In a rising or higher interest rate environment, our originations of mortgage loans may decrease, resulting in fewer loans that are available to be sold to investors. This would result in a decrease in mortgage banking revenues. In addition, to being affected by interest rates, the secondary mortgage markets are also subject to investor demand for single-family mortgage loans and potentially increased investor yield requirements for those loans. These conditions may fluctuate or even worsen in the future or during a prolonged period of secondary market illiquidity. We believe our ability to retain mortgage loans at the levels generated by the mortgage division is limited. Furthermore, our results of operations are affected by the amount of non-interest expenses associated with mortgage banking activities, such as salaries and employee benefits, occupancy, equipment and data processing expense and other operating costs. During periods of reduced loan demand, our results of operations may be adversely affected to the extent that we are unable to reduce expenses commensurate with the decline in mortgage loan origination activity.

We use significant assumptions and estimates in our financial models to determine the fair value of certain assets, including mortgage servicing rights, origination commitments and loans held for sale. If our assumptions or estimates are incorrect, that may have a negative impact on the fair value of such assets and adversely affect our earnings.

We use internal and third-party financial models that utilize market data to value certain assets, including mortgage servicing rights when they are initially acquired and on a quarterly basis thereafter. The methodology used to estimate these values is complex and uses asset-specific collateral data and market inputs for interest, discount rates and liquidity dates. Valuations are highly dependent upon the reasonableness of our assumptions and the predictability of the relationships that drive the results of our valuation methodologies. If prepayment speeds increase more than estimated, or if delinquency or default levels are higher than anticipated, we may be required to write down the value of certain assets, which could adversely affect our earnings. Prepayment speeds are significantly impacted by fluctuations in interest rates and are therefore difficult to predict. During periods of declining interest rates, prepayment speeds increase, resulting in a decrease in the fair value of the mortgage servicing rights. In addition, there can be no assurance that, even if our models are correct, these assets could be sold for our carrying value should we choose or be forced to sell them in the open market.

If we are required to repurchase mortgage loans that we have previously sold, it could negatively affect our earnings.

In connection with selling residential mortgage loans in the secondary market, our agreements with investors contain standard representations and warranties and early payment default clauses that could require us to repurchase mortgage loans sold to these investors or reimburse the investors for losses incurred on loans in the event of borrower default within a defined period after origination or, in the event of breaches of contractual representations or warranties made at the time of sale that are not remedied within a defined period after we receive notice of such breaches, or to refund the profit received from the sale of a loan to an investor if the borrower pays off the loan within a defined period after origination. If we are required to repurchase mortgage loans, to refund profits, or to provide indemnification or other recourse, this could significantly increase our costs and thereby affect our future earnings.

If our allowance for loan losses is not sufficient to cover actual loan losses, our earnings and capital could decrease.

At December 31, 2021, our allowance for loan losses was $45.4 million, or 1.26% of total loans. At December 31, 2020, our allowance for loan losses was $55.4 million, or 1.59% of total loans, compared to $24.1 million, or 0.76% at December 31, 2019. We

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make various assumptions and judgments about the collectability of our loan portfolio, including the creditworthiness of our borrowers and the value of the real estate and other assets serving as collateral for many of our loans. In determining the amount of the allowance for loan losses, we review our loans, loss and delinquency experience, and commercial and commercial real estate peer data and we evaluate other factors including, among other things, current economic conditions. If our assumptions are incorrect, or if delinquencies or non-performing loans increase, our allowance for loan losses may not be sufficient to cover losses inherent in our loan portfolio, which would require additions to our allowance, which could materially decrease our net income.

In addition, our regulators, as an integral part of their examination process, periodically review the allowance for loan losses and may require us to increase the allowance for loan losses by recognizing additional provisions for loan losses charged to income, or to charge-off loans, which, net of any recoveries, would decrease the allowance for loan losses. Any such additional provisions for loan losses or charge-offs could have a material adverse effect on our financial condition and results of operations.

Our portfolio of indirect auto lending and auto lease lending exposes us to increased credit risks.

Historically, we originated auto loans through a network of auto dealers in Massachusetts and Rhode Island, a practice that we discontinued in April 2018. We also originated auto lease loans through our relationship with Credit Union Leasing of America, or “CULA”, a practice that we discontinued in the fourth quarter of 2019. At December 31, 2021, our indirect auto loan portfolio was $5.1 million, or 0.1% of total loans, and our indirect auto lease loan portfolio was $110.0 million, or 3.0% of total loans. Auto loans and auto lease loans are inherently risky as they are often secured by assets that may be difficult to locate and can depreciate rapidly. In some cases, repossessed collateral for a defaulted auto loan may not provide an adequate source of repayment for the outstanding loan and the remaining deficiency may not warrant further substantial collection efforts against the borrower. Auto loan collections depend on the borrower’s continuing financial stability, and are therefore more likely to be adversely affected by job loss, divorce, illness, or personal bankruptcy. Additional risk elements associated with indirect lending include the limited personal contact with the borrower as a result of indirect lending through non-bank channels, namely automobile dealers.

A portion of our loan portfolio consists of loan participations, which may have a higher risk of loss than loans we originate because we are not the lead lender and we have limited control over credit monitoring.

We occasionally purchase loan participations. Although we underwrite these loan participations consistent with our general underwriting criteria, loan participations may have a higher risk of loss than loans we originate because we rely on the lead lender to monitor the performance of the loan. Moreover, our decisions regarding the classification of a loan participation and loan loss provisions associated with a loan participation are made in part based upon information provided by the lead lender. A lead lender also may not monitor a participation loan in the same manner as we would for loans that we originate. At December 31, 2021, we held loan participation interests in commercial real estate, commercial and commercial construction loans totaling $301.4 million.

Changes in interest rates may hurt our results of operations and financial condition.

Like other financial institutions, we are subject to interest rate risk. Our primary source of income is net interest income, which is the difference between interest earned on loans and investments and interest paid on deposits and borrowings. Changes in the general level of interest rates can affect our net interest income by affecting the difference between the weighted-average yield earned on our interest-earning assets and the weighted-average rate paid on our interest-bearing liabilities, or interest rate spread, and the average life of our interest-earning assets and interest-bearing liabilities. Interest rates are highly sensitive to many factors, including government monetary policies, inflation, domestic and international economic and political conditions. Conditions such as inflation, deflation, recession, unemployment, money supply, and other factors beyond our control may also affect interest rates.

While we pursue an asset/liability strategy designed to mitigate our risk from changes in interest rates, changes in interest rates may still have a material adverse effect on our financial condition and results of operations. Changes in the level of interest rates also may negatively affect our ability to originate and sell loans, the value of our assets and our ability to realize gains from the sale of our assets, all of which ultimately affect our earnings.

Hedging against interest rate exposure may adversely affect our earnings.

We employ techniques that limit, or “hedge,” the adverse effects of rising interest rates on our loans held for sale, originated interest-rate locks, our mortgage servicing asset and our borrowings. Our hedging activity varies based on the level and volatility of interest rates and other changing market conditions. These techniques may include purchasing or selling futures contracts, purchasing put and call options on securities or securities underlying futures contracts, asset liability management, or entering into other mortgage-backed derivatives. There are, however, no perfect hedging strategies, and interest rate hedging may fail to protect us from loss.

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Moreover, hedging activities could result in losses if the event against which we hedge does not occur. Additionally, interest rate hedging could fail to protect us or adversely affect us because, among other things:

● Available interest rate hedging may not correspond directly with the interest rate risk for which protection is sought;

● The duration of the hedge may not match the duration of the related liability;

● The party owing money in the hedging transaction may default on its obligation to pay;

● The credit quality of the party owing money on the hedge may be downgraded to such an extent that it impairs our ability to sell or assign our side of the hedging transaction;

● The value of derivatives used for hedging may be adjusted from time to time in accordance with accounting rules to reflect changes in fair value; and/or

● Downward adjustments, or “mark-to-market losses,” would reduce our stockholders’ equity.

We may be unable to attract, hire and retain qualified key employees, which could adversely affect our business prospects, including our competitive position and results of operations.

Our success is dependent upon our ability to attract, hire and retain highly skilled individuals. There is significant competition for those individuals with the experience and skills required to conduct many of our business activities. We may not be able to hire or retain the key personnel that we depend upon for our success. The unexpected loss of services of one or more of these or other key personnel could have a material adverse impact or our business because of their skills, knowledge or the markets in which we operate, years of industry experience and the difficulty of promptly finding qualified replacement personnel.

We may not be able to successfully implement our strategic plan.

Our growth is essential to improving our profitability, and we expect to continue to incur expenses related to the implementation of our strategic plan, including hiring initiatives and the opening of new branches. We may not be able to successfully implement our strategic plan, or do so in the timeframe that we expect, and therefore may not be able to increase profitability in the timeframe that we expect or at all, and could experience a decrease in profitability.

The successful implementation of our strategic plan will require, among other things that we attract new customers that currently bank at other financial institutions in our market area or adjacent markets. In addition, our ability to successfully grow will depend on several factors, including continued favorable market conditions, the competitive responses from other financial institutions in our market area, our ability to attract and retain experienced lenders, and our ability to maintain high asset quality as we increase our loan portfolio. While we believe we have the management resources and internal systems in place to successfully manage our future growth, growth opportunities may not be available and we may not be successful in implementing our business strategy. Further, it will take time to implement our business strategy, especially for our lenders to originate enough loans and for our branch network to attract enough favorably priced deposits to generate the revenue needed to offset the associated expenses. Our strategic plan, even if successfully implemented, may not ultimately produce positive results.

Impairment of goodwill and/or intangible assets could require a charge to earnings, which could adversely affect us.

When the purchase price of an acquired business exceeds the fair value of its tangible assets, the excess is allocated to goodwill and other identifiable intangible assets. The amount of the purchase price that is allocated to goodwill is determined by the excess of the purchase price over the net identifiable assets acquired. At December 31, 2021, we had goodwill and other intangible assets of $73.0 million, consisting of $10.8 million of goodwill primarily in connection with the acquisition of HarborOne Mortgage in 2015, and $59.0 million of goodwill and $3.2 million in core deposit intangibles in connection with the acquisition of Coastway Bancorp, Inc. (“Coastway”) in 2018. Under current accounting standards, if we determine goodwill or intangible assets are impaired, we will be required to write down the value of these assets. We may be required to take impairment charges in the future, which would have a negative effect on our shareholders’ equity and financial results.

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An increase in FDIC or Depositors Insurance Fund insurance assessments could significantly increase our expenses.

The Dodd-Frank Act eliminated the maximum Deposit Insurance Fund ratio of 1.5% of estimated deposits, and the FDIC has established a long-term ratio of 2.0%. The FDIC has the authority to increase assessments in order to maintain the Deposit Insurance Fund ratio at particular levels. In addition, if our regulators issue downgraded ratings of the Bank in connection with their examinations, the FDIC could impose significant additional fees and assessments on us. Increases in assessments by the FDIC could significantly increase our expenses.

The Bank’s deposits in excess of the FDIC insurance limits are insured by Depositors Insurance Fund, a private industry-sponsored insurance fund. Increases in assessments by either the FDIC or the Depositors Insurance Fund could significantly increase our expenses.

The loss of deposits or a change in deposit mix could increase our cost of funding.

Our deposits are a low-cost and stable source of funding. We compete with banks and other financial institutions for deposits. Funding costs may increase if we lose deposits and are forced to replace them with more expensive sources of funding, such as the FHLB, if clients shift their deposits into higher cost products or if we need to raise interest rates to avoid losing deposits. Higher funding costs could reduce our net interest margin, net interest income and net income.

Our funding sources may prove insufficient to allow us to satisfy our liquidity requirements, meet our obligations, or support future growth.

We must maintain sufficient funds to respond to the needs of depositors and borrowers. Liquidity is also required to fund various obligations, including credit commitments to borrowers, mortgage and other loan originations, withdrawals by depositors, repayment of borrowings, and operating expenses and capital improvements. To manage liquidity, we draw upon a number of funding sources in addition to core deposit growth and repayments and maturities of loans and investments. These sources include FHLB advances and proceeds from the sale of investments and loans. Our ability to manage liquidity will be severely constrained if we are unable to maintain our access to funding or if adequate financing is not available to accommodate future growth at acceptable costs. In addition, if we are required to rely more heavily on more expensive funding sources to support future growth, our revenues may not increase proportionately to cover our costs. In that case, our operating margins and profitability would be adversely affected.

Strong competition within our market area could hurt our profits and slow growth.

We face intense competition in making loans and attracting deposits. Price competition for loans and deposits sometimes results in us charging lower interest rates on our loans and paying higher interest rates on our deposits and may reduce our net interest income. Competition also makes it more difficult and costly to attract and retain qualified employees. Many of the institutions with which we compete have substantially greater resources and lending limits than we have and may offer services that we do not provide. We expect competition to increase in the future as a result of legislative, regulatory and technological changes and the continuing trend of consolidation in the financial services industry. If we are not able to effectively compete in our market area, our profitability may be negatively affected. The greater resources and broader offering of deposit and loan products of some of our competitors may also limit our ability to increase our interest-earning assets or deposits.

Our business may be adversely affected if we fail to adapt our products and services to evolving industry standards and consumer preferences.

The financial services industry is undergoing rapid technological changes with frequent introductions of new technology-driven products and services. The widespread adoption of new technologies, including, cryptocurrencies and payment systems, could require substantial expenditures to modify or adapt our existing products and services. We might not be successful in developing or introducing new or modified products and services, integrating new products or services into our existing offerings, responding or adapting to changes in consumer behavior, preferences, spending, investing and/or saving habits, achieving market acceptance of our products and

24

services, reducing costs in response to pressures to deliver products and services at lower prices or sufficiently developing and maintaining loyal customers.

Development of new products and services may impose additional costs on us and may expose us to increased operational risk.

The introduction of new products and services can entail significant time and resources, including regulatory approvals. Substantial risks and uncertainties are associated with the introduction of new products and services, including technical and control requirements that may need to be developed and implemented, rapid technological change in the industry, our ability to access technical and other information from its clients, the significant and ongoing investments required to bring new products and services to market in a timely manner at competitive prices and the preparation of marketing, sales and other materials that fully and accurately describe the product or service and its underlying risks. Our failure to manage these risks and uncertainties also exposes it to enhanced risk of operational lapses which may result in the recognition of financial statement liabilities. Regulatory and internal control requirements, capital requirements, competitive alternatives, vendor relationships and shifting market preferences may also determine if such initiatives can be brought to market in a manner that is timely and attractive to our clients. Products and services relying on internet and mobile technologies may expose us to fraud and cybersecurity risks. Failure to successfully manage these risks in the development and implementation of new products or services could have a material adverse effect on our business and reputation, as well as on its consolidated results of operations and financial condition.

We are a community bank and our ability to maintain our reputation is critical to the success of our business and the failure to do so may materially adversely affect our performance.

We are a community bank and our reputation is one of the most valuable components of our business. A key component of our business strategy is to rely on our reputation for customer service and knowledge of local markets to expand our presence by capturing new business opportunities from existing and prospective customers in our market area. As a community bank, we strive to conduct our business in a manner that enhances our reputation. This is done, in part, by recruiting, hiring and retaining employees who share our core values of being an integral part of the communities we serve, delivering superior service to our customers and caring about our customers and associates. If our reputation is negatively affected by the actions of our employees, by our inability to conduct our operations in a manner that is appealing to current or prospective customers, or by events beyond our control, our business and operating results may be adversely affected.

Changes in the valuation of our securities could adversely affect us.

Most of the securities in our portfolio are classified as available-for-sale. Accordingly, a decline in the fair value of our securities could cause a material decline in our reported equity and/or net income. At least quarterly, and more frequently when warranted by economic or market conditions, Management evaluates all securities classified as available-for-sale with a decline in fair value below the amortized cost of the investment to determine whether the impairment is deemed to be other-than-temporary, or “OTTI.” For impaired debt securities that are intended to be sold, or more likely than not will be required to be sold, the full amount of market decline is recognized as OTTI through earnings. Credit-related OTTI for all other impaired debt securities is recognized through earnings. Non-credit-related OTTI for such debt securities is recognized in other comprehensive income, net of applicable taxes. A decline in the market value of our securities portfolio could adversely affect our earnings.

Uncertainty about the future of LIBOR may adversely affect our business.

The Company has certain loans, investment securities and debt obligations whose interest rate is indexed to the London InterBank Offered Rate (“LIBOR”). LIBOR is used extensively in the United States as a benchmark for various commercial and financial contracts, including funding sources, adjustable rate mortgages, corporate debt, interest rate swaps and other derivatives. LIBOR is set based on interest rate information reported by certain banks, which will stop reporting such information after June 30, 2023. It is uncertain at this time whether LIBOR will change or cease to exist or the extent to which those entering into financial contracts will transition to any other particular benchmark. Other benchmarks may perform differently than LIBOR or may have other consequences that cannot currently be anticipated. It is also uncertain what will happen with instruments that rely on LIBOR for future interest rate adjustments and which of those instruments may remain outstanding or be renegotiated if LIBOR ceases to exist. The uncertainty regarding the future of LIBOR as well as the transition from LIBOR to another benchmark rate or rates, such as the Secured Overnight Financing Rate (“SOFR”) could have adverse impacts on our funding costs or net interest margins, as well as any floating-rate obligations, loans, deposits, derivatives, and other financial instruments that currently use LIBOR as a benchmark rate and, ultimately, adversely affect our financial condition and results of operations.

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We may need to raise additional capital in the future, but that capital may not be available when it is needed, or the cost of that capital may be very high.

We are required by our regulators to maintain adequate levels of capital to support our operations, which may result in our need to raise additional capital to support continued growth. Our ability to raise additional capital, if needed, will depend on conditions in the capital markets at that time, which are outside our control, and on our financial condition and performance. Accordingly, we may not be able to raise additional capital if needed on terms that are acceptable to us, or at all. If we cannot raise additional capital when needed, our operations could be materially impaired and our financial condition and liquidity could be materially and adversely affected. In addition, if we are unable to raise additional capital when required by the Commissioner or the Federal Reserve, we may be subject to adverse regulatory action.

If we raise capital through the issuance of additional of common stock or other securities, it would dilute the ownership interests of existing shareholder and may dilute the per share value of our common stock. New investors may also have rights, preferences and privileges senior to our current shareholders.

We face continuing and growing security risks to our information base, including the information we maintain relating to our customers.

We are subject to certain operational risks, including, but not limited to, data processing system failures and errors, inadequate or failed internal processes, customer or employee fraud and catastrophic failures resulting from terrorist acts or natural disasters. In the ordinary course of business, we rely on electronic communications and information systems to conduct our business and to store sensitive data, including financial information regarding customers. Our electronic communications and information systems infrastructure could be susceptible to cyberattacks, hacking, identity theft or terrorist activity. We have implemented and regularly review and update extensive systems of internal controls and procedures as well as corporate governance policies and procedures intended to protect our business operations, including the security and privacy of all confidential customer information. In addition, we rely on the services of a variety of vendors to meet our data processing and communication needs. No matter how well designed or implemented our controls are, we cannot provide an absolute guarantee to protect our business operations from every type of problem in every situation. A failure or circumvention of these controls could have a material adverse effect on our business operations and financial condition.

We regularly assess and test our security systems and disaster preparedness, including back-up systems, but the risks are substantially escalating. As a result, cybersecurity and the continued enhancement of our controls and processes to protect our systems, data and networks from attacks, unauthorized access or significant damage remain a priority. Accordingly, we may be required to expend additional resources to enhance our protective measures or to investigate and remediate any information security vulnerabilities or exposures. Any breach of our system security could result in disruption of our operations, unauthorized access to confidential customer information, significant regulatory costs, litigation exposure and other possible damages, loss or liability and such a breach could negatively impact customer confidence, damaging our reputation and undermining our ability to attract and keep customers.

We may not be able to successfully implement future information technology system enhancements, which could adversely affect our business operations and profitability.

We invest significant resources in information technology system enhancements in order to provide functionality and security at an appropriate level. We may not be able to successfully implement and integrate future system enhancements, which could adversely impact the ability to provide timely and accurate financial information in compliance with legal and regulatory requirements, which could result in sanctions from regulatory authorities. Such sanctions could include fines and suspension of trading in our stock, among others. In addition, future system enhancements could have higher than expected costs and/or result in operating inefficiencies, which could increase the costs associated with the implementation as well as ongoing operations.

Failure to properly utilize system enhancements that are implemented in the future could result in impairment charges that adversely impact our financial condition and results of operations and could result in significant costs to remediate or replace the defective components. In addition, we may incur significant training, licensing, maintenance, consulting and amortization expenses during and after systems implementations, and any such costs may continue for an extended period of time.

We rely on other companies to provide key components of our business infrastructure.

Third-party vendors provide key components of our business infrastructure such as internet connections, network access and core application processing. While we have selected these third-party vendors carefully, we do not control their actions. Any problems caused by these third parties, including as a result of their not providing us their services for any reason or their performing their services

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poorly, could adversely affect our ability to deliver products and services to our customers or otherwise conduct our business efficiently and effectively. Replacing these third-party vendors could also entail significant delay and expense.

If our risk management framework does not effectively identify or mitigate our risks, we could suffer losses.

Our risk management framework seeks to mitigate risk and appropriately balance risk and return. We have established processes and procedures intended to identify, measure, monitor and report the types of risk to which we are subject, including credit risk, operations risk, compliance risk, reputation risk, strategic risk, market risk and liquidity risk. We seek to monitor and control our risk exposure through a framework of policies, procedures and reporting requirements. Management of our risks in some cases depends upon the use of analytical and/or forecasting models. If the models used to mitigate these risks are inadequate, we may incur losses. In addition, there may be risks that exist, or that develop in the future, that we have not appropriately anticipated, identified or mitigated. If our risk management framework does not effectively identify or mitigate our risks, we could suffer unexpected losses and could be materially adversely affected.

Natural disasters, acts of terrorism, pandemics and other external events could harm our business.

Natural disasters can disrupt our operations, result in damage to our properties, reduce or destroy the value of the collateral for our loans and negatively affect the economies in which we operate, which could have a material adverse effect on our results of operations and financial condition. A significant natural disaster, such as a tornado, hurricane, earthquake, fire or flood, could have a material adverse impact on our ability to conduct business, and our insurance coverage may be insufficient to compensate for losses that may occur. Public health crises, such as new pandemics and epidemics, political crises, such as acts of terrorism, war, civil unrest, and political instability, or other events outside of our control including acts of violence or human error could cause disruptions to our business or the economy as a whole. While we have established and regularly test disaster recovery procedures, the occurrence of any such event could have a material adverse effect on our business, operations and financial condition.

Changes in accounting standards could affect reported earnings.

The bodies responsible for establishing accounting standards, including the Financial Accounting Standards Board, or “FASB,” the SEC and other regulatory bodies, periodically change the financial accounting and reporting guidance that governs the preparation of our financial statements. These changes can materially impact how we record and report our financial condition and results of operations. In some cases, we could be required to apply new or revised guidance retroactively.

Of the newly issued guidance, the most significant to us is the FASB Accounting Standards Update (ASU) 2016-13, Financial Instruments- Credit Losses (Topic 326), commonly referred to as “CECL,” which introduces new guidance for the accounting for credit losses on instruments within its scope. CECL requires loss estimates for the remaining estimated life of the financial asset using historical experience, current conditions, and reasonable and supportable forecasts. It also modifies the impairment model for debt securities available for sale and provides for a simplified accounting model for purchased financial assets with credit deterioration since their origination. The Company had previously elected to delay its adoption of CECL, as provided by its emerging growth company status. The CARES Act allowed the Company to extend the transition   until the date on which the National Emergency concerning COVID-19 was terminated or December 31, 2020, whichever occurred first. The December 31, 2020 adoption date under the CARES Act was extended to January 1, 2022, and therefore the Company has adopted CECL on January 1, 2022.

Changes in tax laws and regulations and differences in interpretation of tax laws and regulations may adversely impact our financial statements.

From time to time, local, state or federal tax authorities change tax laws and regulations, which may result in a decrease or increase to our deferred tax asset. Local, state or federal tax authorities may interpret laws and regulations differently than we do and challenge tax positions that we have taken on tax returns. This may result in differences in the treatment of revenues, deductions, credits and/or differences in the timing of these items. The differences in treatment may result in payment of additional taxes, interest, penalties, or litigation costs that could have a material adverse effect on our results.

Holders of our subordinated notes have rights that are senior to those of our common shareholders. We have supported a portion of our growth through the issuance of subordinated notes.

At December 31, 2021, we had aggregate principal amount of $35.0 million in subordinated notes. Payments of the principal and interest on the subordinated notes are senior to our shares of common stock. As a result, we must make payments on our subordinated notes before any dividends can be paid to our common shareholders. In addition, in the event of our bankruptcy, dissolution or liquidation, the holders of the subordinated notes must be satisfied before any distributions can be made on our common stock.

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Acquisitions may disrupt our business and dilute shareholder value.

We regularly evaluate merger and acquisition opportunities with other financial institutions and financial services companies. As a result, negotiations may take place and future mergers or acquisitions involving cash or equity securities may occur at any time. We would seek acquisition partners that offer us either significant market presence or the potential to expand our market footprint and improve profitability through economies of scale or expanded services.

Acquiring other banks, businesses, or branches may have an adverse effect on our financial results and may involve various other risks commonly associated with acquisitions, including, among other things:

● difficulty in estimating the value of the target company;

● payment of a premium over book and market values that may dilute our tangible book value and earnings per share in the short and long term;

● potential exposure to unknown or contingent tax or other liabilities of the target company;

● exposure to potential asset quality problems of the target company;

● potential volatility in reported income associated with goodwill impairment losses;

● difficulty and expense of integrating the operations and personnel of the target company;

● the risk that acquired business will not perform in accordance with Management’s expectations based on its inability to realize the expected revenue increases, cost savings, increases in geographic or product presence, and/or other projected benefits;

● potential disruptions to our business;

● potential diversion of our Management’s time and attention; and

● the possible loss of key employees and customers of the target company.

Attractive acquisition opportunities may not be available to us in the future which could limit the growth of our business.

We may not be able to sustain a positive rate of growth or expand our business. We expect that other banking and financial service companies, many of which have significantly greater resources than us, will compete with us in acquiring other financial institutions if we pursue such acquisitions. This competition could increase prices for potential acquisitions that we believe are attractive. Also, acquisitions are subject to various regulatory approvals. If we fail to receive the appropriate regulatory approvals for a transaction, we will not be able to consummate such transaction which we believe to be in our best interests. Among other things, our regulators consider our capital, liquidity, profitability, regulatory compliance and levels of goodwill and intangibles when considering acquisition and expansion proposals. Other factors, such as economic conditions and legislative considerations, may also impede or prohibit our ability to expand our market presence. If we are not able to successfully grow our business, our financial condition and results of operations could be adversely affected.

Various factors may make takeover attempts more difficult to achieve.

Certain provisions of our articles of organization and state and federal banking laws, including regulatory approval requirements, could make it more difficult for a third party to acquire control of us without our Board of Directors’ approval. Under regulations applicable to the conversion, for a period of three years following completion of the conversion, no person may acquire beneficial ownership of more than 10% of our common stock without prior approval of the Federal Reserve and the Commissioner. Under federal law, subject to certain exemptions, a person, entity or group must notify the Federal Reserve before acquiring control of a bank holding company. Acquisition of 10% or more of any class of voting stock of a bank holding company creates a rebuttable presumption that the acquirer “controls” the bank holding company. Also, a bank holding company must obtain the prior approval of the Federal Reserve before, among other things, acquiring direct or indirect ownership or control of more than 5% of any class of voting shares of any bank, including HarborOne Bank.

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There also are provisions in our articles of organization that may be used to delay or block a takeover attempt, including a provision that prohibits any person from voting more than 10% of the shares of common stock outstanding. Furthermore, shares of restricted stock and stock options that we have granted or may grant to employees and directors, stock ownership by our management and directors, employment agreements that we have entered into with our executive officers and other factors may make it more difficult for companies or persons to acquire control of us without the consent of our Board of Directors. Taken as a whole, these statutory provisions and provisions in our articles of organization could result in our being less attractive to a potential acquirer and thus could adversely affect the market price of our common stock.

Securities issued by us, including our common stock, are not FDIC insured.

Securities issued by us, including our common stock, are not savings or deposit accounts or other obligations of any bank and are not insured by the FDIC, or any other governmental agency or instrumentality, or any private insurer, and are subject to investment risk, including the possible loss of principal.

RISKS RELATED TO OUR REGULATORY ENVIRONMENT

Our banking business is highly regulated, which could limit or restrict our activities and impose financial requirements or limitations on the conduct of our business.

We are subject to regulation and supervision by the Federal Reserve, and the Bank is subject to regulation and supervision by the Commissioner and the FDIC. Federal and state laws and regulations govern numerous matters affecting us, including changes in the ownership or control of banks and bank holding companies, maintenance of adequate capital and the financial condition of a financial institution, permissible types, amounts and terms of extensions of credit and investments, permissible non-banking activities, the level of reserves against deposits and restrictions on stock repurchases and dividend payments. The FDIC and the Commissioner have the power to issue cease and desist orders to prevent or remedy unsafe or unsound practices or violations of law by banks subject to their regulation, and the Federal Reserve possesses similar powers with respect to bank holding companies. These and other restrictions limit the manner in which we and HarborOne Bank may conduct business and obtain financing.

Federal regulations establish minimum capital requirements for insured depository institutions, including minimum risk-based capital and leverage ratios, and define “capital” for calculating these ratios. The minimum capital requirements are: (i) a common equity Tier 1 capital ratio of 4.5%; (ii) a Tier 1 to risk-based assets capital ratio of 6%; (iii) a total capital ratio of 8%; and (iv) a Tier 1 leverage ratio of 4%. The regulations also establish a “capital conservation buffer” of 2.5%. An institution will be subject to limitations on paying dividends, engaging in share repurchases and paying discretionary bonuses if its capital level falls below the capital conservation buffer amount. The application of these capital requirements could, among other things, require us to maintain higher capital resulting in lower returns on equity, and we may be required to obtain additional capital to comply or result in regulatory actions if we are unable to comply with such requirements. See Item 1, “Business-Supervision and Regulation-Capital Adequacy and Safety and Soundness-Regulatory Capital Requirements.”

Because our business is highly regulated, the laws, rules, regulations, and supervisory guidance and policies applicable to us are subject to regular modification and change. Changes to statutes, regulations, or regulatory policies, including changes in interpretation or implementation of statutes, regulations, or policies, could affect us in substantial and unpredictable ways. Such changes could subject us to additional costs, limit the types of financial services and products we may offer, and/or increase the ability of non-banks to offer competing financial services and products, among other things. Failure to comply with laws, regulations, or policies could result in sanctions by regulatory agencies, civil money penalties, and/or reputation damage, which could have a material adverse effect on our business, financial condition, and results of operations. See “—Supervision and Regulation” for a discussion of the regulations to which we are subject.

We are subject to numerous laws designed to protect consumers, including the Community Reinvestment Act and fair lending laws, and failure to comply with these laws could lead to a wide variety of sanctions.

The Community Reinvestment Act, the Equal Credit Opportunity Act, the Fair Housing Act and other fair lending laws and regulations impose community investment and nondiscriminatory lending requirements on financial institutions. The Consumer Financial Protection Bureau, the Department of Justice and other federal agencies are responsible for enforcing these laws and regulations. A successful regulatory challenge to an institution’s performance under the Community Reinvestment Act, the Equal Credit Opportunity Act, the Fair Housing Act or other fair lending laws and regulations could result in a wide variety of sanctions, including damages and civil money penalties, injunctive relief, restrictions on mergers and acquisitions, restrictions on expansion and restrictions on entering new business lines. Private parties may also have the ability to challenge an institution’s performance under fair lending

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laws in private class action litigation. Such actions could have a material adverse effect on our business, financial condition and results of operations.

We face significant legal risks, both from regulatory investigations and proceedings and from private actions brought against us.

As a participant in the financial services industry, many aspects of our business involve substantial risk of legal liability. From time to time we are named as a defendant or are otherwise involved in various legal proceedings, including class actions and other litigation or disputes with third parties. There is no assurance that litigation with private parties will not increase in the future. Actions currently pending against us may result in judgments, settlements, fines, penalties or other results adverse to us, which could materially adversely affect our business, financial condition or results of operations, or cause serious reputational harm to us.

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

ITEM 2. PROPERTIES

At December 31, 2021, we conducted business throughout our Southeastern New England network of 30 full-service branches, and commercial lending offices in each of Boston, Massachusetts and Providence, Rhode Island. In addition, we have administrative offices in Brockton, Massachusetts. Most of our branches are equipped with ATMs and drive-up windows and we also have 5 stand-alone ATM locations in Massachusetts. HarborOne Mortgage, LLC, a subsidiary of HarborOne Bank maintains more than 28 offices in Massachusetts, Rhode Island, and New Hampshire and is licensed to lend in seven additional states. We own 17 and lease 46 of the properties in which we operate. At December 31, 2021, the total net book value of our land, buildings, furniture, fixtures and equipment was $50.7 million.

ITEM 3. LEGAL PROCEEDINGS

We are not involved in any material pending legal proceedings as a plaintiff or as a defendant other than routine legal proceedings occurring in the ordinary course of business. We are not involved in any legal proceedings the outcome of which we believe would be material to our financial condition or results of operations.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

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PART II

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

On June 30, 2016, shares of the Company’s common stock commenced trading on the NASDAQ Global Select Market under the symbol “HONE.” The approximate number of shareholders of record of the Company’s common stock as of March 1, 2021 was 3,017.  The number of record-holders may not reflect the number of persons or entities holding stock in nominee name through banks, brokerage firms and other nominees.

The Company currently pays quarterly cash dividends in the amount of $0.05 per share. The Company’s primary source of funds for dividends paid to shareholders is the receipt of dividends from the Bank, future dividends will depend on the earnings of the Bank, its financial condition, its need for funds, applicable government policies and regulations, and other such matters the Board of Directors deems appropriate. Management believes that the Bank will continue to generate adequate earnings to continue to pay comparable dividends in the future.

Stock Performance Graph

   The stock performance graph compares the cumulative total shareholder return on the Company’s common stock against cumulative total return of the Russell 2000 Index and the S&P 600 Thrift and Mortgage Finance Index from December 31, 2016 to December 31, 2021. The results presented assume that the value of the Company’s common stock and each index was $100.00 on December 31, 2016. Total return assumes reinvestment of dividends.

The following information in this Item 5 of this Annual Report 10-K is not deemed to be “soliciting material” or to be “filed” with the SEC or subject to Regulation 14A or 14C under the Securities Exchange Act of 1934 or to be liabilities of Section 18 of the Securities Exchange Act of 1934, and will not be deemed incorporated by reference into any filing under the Securities Act of 1933 or the Securities Exchange Act of 1934, except to the extent the Company specifically incorporates it by reference to such filing. The stock price performance shown on the stock performance graph and associated table below is not necessarily indicative of future price performance. Information used in the graph and table was obtained from a third-party provider, a source believed to be reliable, but the Company is not responsible for any errors or omissions in such information.

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The following chart depicts the total return performance of the Company:

Index	12/31/16	12/31/17	12/31/18	12/31/19	12/31/20	12/31/21
HarborOne Bancorp, Inc.	100.00	99.07	82.16	102.02	101.82	140.62
Russell 2000 Index	100.00	114.65	102.02	128.06	153.62	176.39
S&P 600 Thrifts & Mortgage Finance Index	100.00	121.80	106.22	143.50	136.75	175.02
Source : SNL Financial, an offering of S&P Global Market Intelligence

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Purchases of Equity Securities by the Issuer and Affiliated Purchases

The following table provides information regarding the Company’s purchase of its common stock during the three-month period ended December 31, 2021

	Issuer Purchases of Equity Securities
	(a)		(b)		(c)		(d)
							Maximum Number (or
					Total Number of Shares		Approximate Dollar
					(or Units) Purchased as		Value) of Shares (or
	Total Number				Part of Publicly		Units) that May Yet Be
	of Shares		Average Price		Announced Plans or		Purchased Under the
	Purchased		Paid Per Share		Programs		Plans or Programs
October 1 to October 31, 2021		—	$	—		—		—
November 1 to November 30, 2021		222,415		14.61		222,415		—
December 1 to December 31, 2021		577,949		14.53		800,364		—
Total		800,364	$	14.55		800,364		1,867,795

The Company adopted a share repurchase program on September 17, 2021. Under the share repurchase program, the Company may repurchase up to 2,668,159 shares of the Company’s common stock, or approximately 5% of the Company’s current issued and outstanding shares. The repurchase program may be suspended or terminated at any time without prior notice, and it will expire September 17, 2022.

ITEM 6. RESERVED

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HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The selected financial and other data of the Company, as of December 31, 2021 and 2020 and for the years ended December 31, 2021, 2020 and 2019, set forth below are derived in part from, and should be read in conjunction with, the Consolidated Financial Statements of the Company and Notes thereto presented elsewhere herein. The results reflect the acquisition of Coastway on October 5, 2018.

	December 31,
	2021		2020		2019		2018		2017
	(in thousands)
Financial Condition Data:
Total assets	$	4,553,405	$	4,483,615	$	4,058,921	$	3,653,121	$	2,684,920
Cash and cash equivalents		194,719		205,870		211,616		105,521		80,791
Securities available for sale, at fair value		394,036		276,498		239,473		209,293		170,853
Securities held to maturity, at cost		—		—		26,372		44,688		46,869
Asset held for sale		881		—		8,536		—		—
Loans held for sale, at fair value		45,642		208,612		110,552		42,107		59,460
Loans receivable, net		3,562,356		3,439,247		3,147,498		2,964,852		2,176,478
Deposits		3,682,649		3,506,209		2,942,873		2,685,061		2,013,738
Borrowings		89,870		183,130		388,039		553,735		290,365
Total equity		679,261		696,314		665,794		357,574		343,484

	Year Ended December 31,
	2021		2020		2019		2018		2017
	(in thousands)
Selected Operating Data:
Interest and dividend income	$	143,895	$	148,558	$	154,784	$	115,708	$	90,284
Interest expense		12,525		28,492		45,722		26,778		15,936
Net interest income		131,370		120,066		109,062		88,930		74,348
Provision for loan losses		(7,258)		34,815		4,747		3,828		2,416
Net interest income, after provision for loan losses		138,628		85,251		104,315		85,102		71,932
Mortgage banking income		77,334		113,909		36,775		29,801		36,537
Loss on asset held for sale		—		—		(482)		—		—
Gains on sale and calls of securities, net		241		2,533		1,344		5		—
Other noninterest income		23,111		22,238		22,458		18,584		17,339
Noninterest expense		158,862		165,922		141,734		119,285		108,756
Income before income taxes		80,452		58,009		22,676		14,207		17,052
Income tax expense		21,935		13,217		4,408		2,813		6,673
Net income	$	58,517	$	44,792	$	18,268	$	11,394	$	10,379

34

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

	At or For the Year Ended December 31,
	2021			2020			2019			2018			2017
Performance Ratios:
Return on average assets (ratio of net income to average total assets)		1.29	%		1.05	%		0.49	%		0.39	%		0.40	%
Return on average equity (ratio of net income to average equity)		8.45			6.55			3.82			3.27			3.09
Interest rate spread(1)		2.99			2.80			2.81			2.99			2.88
Net interest margin(2)		3.12			3.06			3.14			3.22			3.04
Efficiency ratio(3)		67.94			63.48			82.40			86.35			84.75
Average interest-earning assets to average interest-bearing liabilities		139.75			134.81			125.39			124.05			124.78
Average equity to average total assets		15.20			16.09			12.78			11.91			13.00
Asset Quality Ratios:
Non-performing assets to total assets		0.79	%		0.77	%		0.76	%		0.51	%		0.69	%
Non-performing loans to total loans		1.00			0.99			0.96			0.59			0.81
Allowance for loan losses to non-performing loans		125.60			162.44			79.35			116.62			103.55
Allowance for loan losses to total loans		1.26			1.59			0.76			0.69			0.84
Allowance for loan losses to total loans, excluding PPP		1.27			1.64			—			—			—
Net loans charged off as a percent of average loans outstanding		0.08			0.10			0.04			0.07			0.04
Capital Ratios for Bancorp:
Common equity Tier 1 to risk weighted assets		16.4	%		17.7	%		18.7	%		9.9	%		15.1	%
Tier 1 capital to risk weighted assets		16.4			17.7			18.7			9.9			15.1
Total capital to risk weighted assets		18.5			19.9			20.6			11.8			16.0
Tier 1 capital to average assets		13.6			14.5			15.3			8.2			12.5
(1) Represents the difference between the weighted average yield on average interest-earning assets on a fully tax equivalent basis and the weighted average cost of interest-bearing liabilities.
(2) Represents net interest income as a percent of average interest-earning assets on a fully tax equivalent basis.
(3) Represents noninterest expense less other intangible asset amortization expense, divided by the sum of net interest income and noninterest income.

All material intercompany balances and transactions have been eliminated in consolidation. When necessary, certain amounts in prior year financial statements have been reclassified to conform to the current year’s presentation. The following discussion and analysis is presented to assist the reader in understanding and evaluating of the Company’s financial condition and results of operations. It is intended to complement the Consolidated Financial Statements, footnotes, and supplemental financial data appearing elsewhere in this Form 10-K and should be read in conjunction therewith.

Overview

The Company’s principal subsidiary is the Bank. The Bank is a Massachusetts-chartered savings bank whose primary subsidiary is a residential mortgage company, HarborOne Mortgage, acquired on July 1, 2015.

On August 14, 2019, the Company completed a second-step mutual-to-stock conversion offering (the “Offering”). Prior to the completion of the Offering approximately 53% of the shares of common stock of the Company were owned by the MHC. The Company raised gross proceeds of $310.4 million and incurred expenses of $6.3 million resulting in net cash proceeds of $304.1 million by selling 31,036,812 shares of common stock at $10.00 per share in the Offering. In addition, each share of the Company common stock owned by shareholders, other than the MHC, prior to the Offering was exchanged for 1.795431 shares of Company common stock, a total of 12,162,763 shares of Company common stock were issued in the exchange. The Company utilized $24.8 million to fund an additional ESOP loan, invested $151.3 million into the Bank’s operations, and retained the remaining amount for general corporate purposes.

As a result of the Offering, all shares and per share information prior to August 14, 2019 has been revised to reflect the 1.795431 exchange ratio. Such revised financial information presented in this Form 10-K is derived from the Consolidated Financial Statements of the Company.

As described in the Notes to Consolidated Financial Statements, we have two reportable segments: HarborOne Bank and HarborOne Mortgage. The Bank segment provides consumer and business banking products and services to individuals, businesses and municipalities. Consumer products include loan and deposit products, and business banking products include loans for working capital, inventory and general corporate use, commercial real estate construction loans, and deposit accounts. The HarborOne Mortgage segment consists of originating residential mortgage loans primarily for sale in the secondary market and the servicing of those loans.

The HarborOne Bank segment generates the significant majority of our consolidated net interest income and requires the provision for loan losses. The HarborOne Mortgage segment generates the majority of our noninterest income. We have provided below

35

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

a discussion of the material results of operations for each segment on a separate basis for the years ended December 31, 2021 and 2020, which focuses on noninterest income and noninterest expenses. We have also provided a discussion of the consolidated operations of the Company, which includes the operations of HarborOne Bank and HarborOne Mortgage, for the same periods.

For additional revenue, net income, assets, and other financial information for each of the Company’s reportable segments, see Part II, Item 8. “Financial Statements and Supplementary Data – Note 22: Segment Reporting.”

COVID-19 Pandemic Update

During 2020 and to a lesser extent in 2021, the COVID-19 pandemic, continues to have an impact on our operations.

Our commercial and consumer banking products and services are offered primarily in Southeastern New England, where individual and governmental responses to the COVID-19 pandemic led to a broad curtailment of economic activity beginning in March 2020. During 2021, although economic and pandemic trends generally improved, pandemic mitigation efforts continued to impact our customers and employees. The longer-term potential impact on our business depends on future developments and individual and governmental responses to those developments. The sustainability of the economic recovery observed in 2021 remains unclear and significant volatility could continue for a prolonged period, as the potential exists for additional variants of COVID-19 to impede the economic recovery and exacerbate geographic differences in the spread of, and response to, COVID-19. As of December 31, 2021, we do not anticipate significant challenges to our ability to maintain our systems and controls and do not currently face any material resource constraints. The Company maintains access to multiple sources of liquidity. If an extended recession caused large numbers of the Company’s deposit customers to withdraw their funds, the Company may become more reliant on volatile or more expensive sources of funding.

We had previously provided access to the PPP to both our existing customers and new customers, to ensure that small businesses in the communities we serve had access to this important lifeline for their businesses. As of December 31, 2021, outstanding PPP loans amounted to $27.0 million, and there was $949,000 in deferred processing fee income. We expect to complete the forgiveness process on the remaining PPP loans by the end of the first quarter of 2022.

We also provided payment deferrals and other accommodations to certain of our commercial loan customers whose businesses were impacted by the COVID-19 pandemic and the related mitigation efforts. As of December 31, 2021, all payment deferrals have expired. There are three commercial loans with expired deferrals, amounting to $2.7 million, that are delinquent and on non-accrual status. There is one commercial credit in the amount of $8.8 million whose deferral has expired and is current, but is on non-accrual status. The residential loan and consumer loan portfolios have not experienced significant credit quality deterioration as of December 31, 2021. As of December 31, 2021, all payment deferrals on residential mortgage loans had expired. As of December 31, 2021, seven residential real estate loans with expired deferrals and a total outstanding principal balance of $978,000 are delinquent, and four of those loans, amounting to $735,000, are in non-accrual status. We have no active payment deferrals on consumer loans, eight loans with expired deferrals, and a total outstanding principal balance of $163,000 that are delinquent. Requests for additional extensions on residential mortgage loans and consumer loans were not significant as of December 31, 2021. The continuing impact and uncertain nature of the COVID-19 pandemic may result in increases in delinquencies, charge-offs and loan modifications in our loan portfolios in 2022.

Management continues to assess the impact of the COVID-19 pandemic on our commercial loan portfolio, in light of current economic conditions and the effects of government actions to diminish the spread of new variants of the virus. Our commercial loan portfolio is diversified across many sectors and is largely secured by commercial real estate loans, which make up 75.3% of the total commercial loan portfolio. Management has identified and monitors commercial loan sectors that may be susceptible to increased credit risk as a result of the COVID-19 pandemic: retail, office space, hotels, restaurants, and recreation. The five commercial sectors identified as at- risk totaled $800.2 million at December 31, 2021, which represents 35.4% of the commercial loan portfolio. The at-risk sectors include $671.5 million in commercial real estate loans, $79.4 million in commercial and industrial loans, and $49.2 million in commercial construction loans. Non-performing loans included in the at-risk sectors amounted to $20.4 million at December 31, 2021, the majority of which was $10.9 million included in the hotels sector and $8.8 million included in the office space sector.

36

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

	At Risk Sectors as of December 31, 2021
															Percent
											Total				at risk
											at risk		Total		sector
	Retail		Office Space		Hotel		Restaurants		Recreation		sectors		loans		to total
	(dollars in thousands)
Commercial real estate	$	221,197	$	189,704	$	229,733	$	16,331	$	14,583	$	671,548	$	1,699,877		39.5	%
Commercial and industrial		30,472		13,075		2,982		28,071		4,781		79,381		421,608		18.8
Commercial construction		20,330		1,028		8,980		18,196		707		49,241		136,563		36.1
Total	$	271,999	$	203,807	$	241,695	$	62,598	$	20,071	$	800,170	$	2,258,048		35.4	%
Outstanding principal, active commercial deferrals	$	—	$	—	$	—	$	—	$	—	$	—	$	2,258,048		—	%
Outstanding principal, expired and delinquent commercial deferrals	$	—	$	515	$	2,202	$	—	$	—	$	2,717	$	2,258,048		0.1	%
PPP loans, net of fees	$	1,111	$	—	$	1,266	$	3,590	$	1,596	$	7,563	$	26,054		29.0	%
Nonaccrual loans	$	387	$	8,843	$	10,872	$	334	$	—	$	20,436	$	36,133		56.6	%
New loan originations within the sector year to date*	$	48,787	$	31,535	$	101,949	$	24,500	$	7,813	$	214,584	$	2,258,048		9.5	%
*Balance represents original amount and includes unadvanced amounts on lines of credit and construction loans

Although we have identified certain sectors that have the potential to be more susceptible to negative impacts of the COVID-19 pandemic, as trends largely continue to improve, we continue to make prudent lending decisions that include these sectors. For the year ended December 31, 2021, we originated $214.6 million loans in the at-risk sectors, including $101.9 million in the hotel sector. These hotel sector credits are generally secured by low to moderately leveraged real estate with solid operating metrics and strong sponsorship, and are typically to existing customers that have a track record of performance with the bank.

Nonperforming assets increased $1.5 million, or 4.3%, from $34.7 million at December 31, 2020, primarily reflecting the impact of a few large commercial real estate credits. Overall, the loan portfolio has not experienced significant credit quality deterioration as of December 31, 2021, however, the continuing impact and uncertain nature of the COVID-19 pandemic may result in increased delinquencies, charge-offs and loan modifications in these portfolios through the remainder of the year. Continued uncertainty regarding the severity and duration of the COVID-19 pandemic and related economic effects will continue to impact the magnitude of loan loss provisions and allowance for loan losses.

While interest and fees will continue to accrue on short term deferrals, the breadth of the economic impact may affect our borrowers’ ability to repay in future periods. Should eventual credit losses on these deferred payments emerge, interest income and fees in future periods could be negatively impacted.

The impact of the COVID-19 pandemic on the Company’s business, financial condition, results of operations and its customers has not been fully manifested. The fiscal stimulus and relief programs may have only delayed material adverse financial impact to the Company, and once the stimulus programs have been exhausted the Company may experience these impacts. The impacts will be contingent upon the possible resurgence of the virus, including new strains, offset by the success of the vaccine and its distribution and the ability of customers and businesses to return to their pre-pandemic routines. We anticipate continued economic uncertainty and volatility, which may have a future adverse financial impact on the Company.

Critical Accounting Policies

Certain of our accounting policies, which are important to the portrayal of our financial condition, require Management to make difficult, complex or subjective judgments, some of which may relate to matters that are inherently uncertain. Estimates associated with these policies are susceptible to material changes as a result of changes in facts and circumstances. Facts and circumstances which could affect these judgments include, but are not limited to, changes in interest rates, changes in the performance of the economy and changes in the financial condition of borrowers. Our significant accounting policies are discussed in detail in Note 1 of the Notes to our Consolidated Financial Statements included in Part II, Item 8 of this Form 10-K.

37

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

As of December 31, 2021, we are no longer an “emerging growth company,” as defined in the Jumpstart Our Business Startups Act. For as long as we were an emerging growth company, we were permitted to take advantage of reduced regulatory and reporting requirements that are otherwise generally applicable to public companies.

Critical accounting estimates are necessary in the application of certain accounting policies and procedures and are particularly susceptible to significant change. Critical accounting policies are defined as those involving significant judgments and assumptions by Management that could have a material impact on the carrying value of certain assets or on income under different assumptions or conditions. Management believes that the most critical accounting policies, which involve the most complex or subjective decisions or assessments, are as follows:

Allowance for Loan Losses.    The allowance for loan losses is the amount estimated by Management as necessary to cover losses inherent in the loan portfolio at the balance sheet date. The allowance is established through the provision for loan losses, which is charged to income. The allowance consists of general, specific reserve and unallocated components. Determining the amount of the allowance for loan losses necessarily involves a high degree of judgment. Among the material estimates required to establish the allowance are: the likelihood of default; the loss exposure at default; the amount and timing of future cash flows on impaired loans; the value of collateral; and the determination of loss factors to be applied to the various elements of the portfolio. All of these estimates are susceptible to significant change. Management reviews the level of the allowance at least quarterly and establishes the provision for loan losses based upon an evaluation of the portfolio, past loss experience, current economic conditions and other factors related to the collectability of the loan portfolio. Although we believe that we use the best information available to establish the allowance for loan losses, future adjustments to the allowance may be necessary if economic or other conditions differ substantially from the assumptions used in making the evaluation. In addition, the FDIC and the Commissioner, as an integral part of their examination process, periodically review our allowance for loan losses and may require us to recognize adjustments to the allowance based on their judgments about information available to them at the time of their examination. A large loss could deplete the allowance and require increased provisions to replenish the allowance, which would adversely affect earnings. See Note 5, “Loans” within Notes to Consolidated Financial Statements included in item 8 of this annual report.

Goodwill.     The assets (including identifiable intangible assets) and liabilities acquired in a business combination are recorded at fair value at the date of acquisition. Goodwill is recognized for the excess of the acquisition cost over the fair values of the net assets acquired and is not subsequently amortized. Identifiable intangible assets include core deposit premium and non-compete contracts and are being amortized on a straight-line basis over their estimated lives. Management assesses the recoverability of goodwill at least on an annual basis and of all intangible assets whenever events or changes in circumstances indicate that their carrying value may not be recoverable. The impairment test uses a combined qualitative and quantitative approach. The initial qualitative approach assesses whether the existence of events or circumstances leads to a determination that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If, after this assessment, the Company determines that it is more likely than not that the fair value is less than the carrying value, a quantitative impairment test is performed. The quantitative impairment test compares book value to the fair value of the reporting unit. If the carrying amount exceeds fair value, an impairment charge is recorded through earnings. Management has identified two reporting units for purposes of testing goodwill for impairment. The Company’s reporting units are the same as the segments used for segment reporting: the Bank, including the two security corporations and a Rhode Island passive investment corporation; and HarborOne Mortgage.

Deferred Tax Assets.    Deferred tax assets and liabilities are reflected at currently enacted income tax rates applicable to the period in which the deferred tax assets or liabilities are expected to be realized or settled. Management reviews deferred tax assets on a quarterly basis to identify any uncertainties pertaining to the realization of such assets. In determining whether a valuation allowance is required against deferred tax assets, Management assesses historical and forecasted operating results, including a review of eligible carryforward periods, tax planning opportunities and other relevant considerations. We believe the accounting estimate related to the valuation allowance is a critical estimate because the underlying assumptions can change from period to period. For example, tax law changes or variances in future projected operating performance could result in a change in the valuation allowance. Should actual factors and conditions differ materially from those used by Management, the actual realization of net deferred tax assets could differ materially from the amounts recorded in the financial statements. If we were not able to realize all or part of our deferred tax assets in the future, an adjustment to the related valuation allowance would be charged to income tax expense in the period such determination was made and could have a negative impact on earnings. In addition, if actual factors and conditions differ materially from those used by Management, we could incur penalties and interest imposed by taxing authorities.

Please see the Notes to the Consolidated Financial Statements for additional discussion of accounting policies.

38

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Comparison of Financial Condition at December 31, 2021 and December 31, 2020

Total Assets.    Total assets increased $69.8 million, or 1.6%, to $4.55 billion at December 31, 2021 from $4.48 billion at December 31, 2020.

Cash and Cash Equivalents.  At December 31, 2021 cash and cash equivalents were $194.7 million, a decrease of 5.4% from $205.9 million at December 31, 2020.

Loans Held for Sale.    Loans held for sale at December 31, 2021 were $45.6 million, a decrease of $163.0 million, or 78.1%, from $208.6 million at December 31, 2020, as residential mortgage loan demand decreased primarily due to a decrease in refinancing activity.

Loans, net.    At December 31, 2021, net loans were $3.56 billion, an increase of $123.1 million, or 3.6%, from $3.44 billion at December 31, 2020, primarily due to increases in commercial real estate loans of $148.6 million, commercial construction loans of $37.2 million and residential real estate loans of $112.2 million, partially offset by decreases in commercial and industrial loans of $42.8 million and consumer loans of $142.1 million. Excluding the change in PPP loans, commercial and industrial loans increased $55.1 million. The allowance for loan losses was $45.4 million at December 31, 2021 and $55.4 million December 31, 2020, the decrease primarily reflecting the $7.3 million reversal of loan loss provision for the year ended December 31, 2021.

The following table sets forth certain information at December 31, 2021 regarding scheduled contractual maturities during the period indicated. The table does not include any estimate of prepayments. Demand loans having no stated schedule of repayments and no stated maturity are reported as due in one year or less. The following table also sets forth the rate structure of loans scheduled to mature after one year.

			Second
	One- to		Mortgage
	Four-Family		and Equity
	Residential		Lines of		Residential		Commercial		Commercial		Commercial				Total
	Real Estate		Credit		Construction		Real Estate		Construction		and Industrial		Consumer		Loans
	(in thousands)
Amounts due in:
One year or less	$	544	$	1,841	$	—	$	99,734	$	9,820	$	33,984	$	80,635	$	226,558
After one year through five years		10,480		11,945		—		667,609		49,885		125,626		47,768		913,313
Five through fifteen years		133,439		29,342		1,225		886,853		76,858		255,904		2,778		1,386,399
Beyond fifteen years		903,356		93,725		32,083		45,681		—		6,094		524		1,081,463
Total	$	1,047,819	$	136,853	$	33,308	$	1,699,877	$	136,563	$	421,608	$	131,705	$	3,607,733
Interest rate terms on amounts due after one year:
Fixed rate	$	1,001,405	$	8,573	$	33,308	$	879,379	$	88,023	$	184,034	$	51,070	$	2,245,792
Adjustable-rate	$	45,870	$	126,439	$	—	$	720,764	$	38,720	$	203,590	$	—	$	1,135,383

Generally, the actual maturity of loans is shorter than their contractual maturity due to prepayments. The average life of residential real estate loans is impacted by the current interest rate environment. The average life tends to increase when current mortgage loan rates are higher than the rates of the loans in the portfolio and to decrease when current rates are lower than the rates of the loans in the portfolio. Also, commercial and commercial real estate loans may be renewed at or near maturity, resulting in significant differences in principal payments actually received as compared to amounts contractually due in a period.

Securities.    Total investment securities at December 31, 2021 were $394.0 million, an increase of $117.5 million, or 42.5%, from December 31, 2020. For the year ended December 31, 2021, purchases amounted to $274.6 million in U.S. government agency mortgage-backed securities and $42.2 million U.S. government obligations. The total security portfolio represented 8.7% of total assets as of December 31, 2021, compared to 6.2% as of December 31, 2020. In the first quarter of 2020, with the intention to reduce credit risk in the investment portfolio, held-to-maturity securities were sold and as a result the remaining held-to-maturity securities were transferred to the available for sale category.

39

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

The following table sets forth the stated maturities and weighted average yields of investment securities at December 31, 2021. Weighted average yields in the table below have been calculated based on the amortized cost of the security:

						More than One Year					More than Five
	One Year or Less					to Five Years					Years to Ten Years					More than Ten Years					Total
			Weighted					Weighted					Weighted					Weighted					Weighted
	Amortized		Average			Amortized		Average			Amortized		Average			Amortized		Average			Amortized		Average
	Cost		Yield			Cost		Yield			Cost		Yield			Cost		Yield			Cost		Yield
	(dollars in thousands)
Securities available for sale:
Debt securities:
U.S. government and government-sponsored enterprise obligations	$	—		—	%	$	—		—	%	$	42,148		1.58	%	$	—		—	%	$	42,148		1.58	%
U.S. government agency and government-sponsored residential mortgage-backed securities		—		—			—		—			6,307		2.16			341,409		1.00			347,716		1.02
U.S. government sponsored collateralized mortgage obligations		—		—			369		2.37			1,496		2.45			2,062		3.22			3,927		2.85
SBA asset-backed securities		7		2.67			—		—			3,873		2.35			—		—			3,880		2.35
Total debt securities	$	7		2.67	%	$	369		2.37	%	$	53,824		1.73	%	$	343,471		1.01	%	$	397,671		1.11	%

Mortgage Servicing Rights (“MSRs”).    MSRs are created as a result of our mortgage banking origination activities and accounted for at fair value. At December 31, 2021, we serviced mortgage loans for others with an aggregate outstanding principal balance of $3.65 billion. Total MSRs were $38.3 million at December 31, 2021, compared to $24.8 million at December 31, 2020.

The fair value of our MSRs is determined by a third-party provider that determines the appropriate prepayment speed, discount and default rate assumptions based on our portfolio. Management obtains and reviews the calculation. Any measurement of fair value is limited by the conditions existing and assumptions made at a particular point in time. Those assumptions may not be appropriate if they are applied to a different point in time.

Prepayment speeds are significantly impacted by mortgage rates. Decreasing mortgage rates normally encourage increased mortgage refinancing activity, which reduces the life of the loans underlying the MSRs, thereby reducing the value of MSRs. The value of MSRs added during 2021 and 2020 may not be as significantly impacted by changes in residential mortgage rates in the future due to the historically low mortgage rates during the period.

Deposits.    Deposits increased $176.4 million, or 5.0%, to $3.68 billion at December 31, 2021 from $3.51 billion at December 31, 2020. The following table sets forth information concerning the composition of deposits:

	December 31,				Increase (Decrease)
	2021		2020		Dollars		Percent
	(dollars in thousands)
Noninterest-bearing deposits	$	743,051	$	689,672	$	53,379		7.7	%
NOW accounts		313,684		218,526		95,158		43.5
Regular savings		1,138,980		998,994		139,986		14.0
Money market accounts		548,830		550,834		(2,004)		(0.4)
Term certificate accounts		527,548		614,884		(87,336)		(14.2)
Consumer and business deposits		3,272,093		3,072,910		199,183		6.5
Municipal deposits		310,556		321,938		(11,382)		(3.5)
Wholesale deposits		100,000		111,361		(11,361)		(10.2)
Total deposits	$	3,682,649	$	3,506,209	$	176,440		5.0	%
Reciprocal deposits	$	43,757	$	104,946	$	(61,189)		(58.3)	%

40

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

The growth in deposits was driven by an increase of $199.2 million in consumer and business deposits. Consumer and business deposit growth was primarily a response to marketing and promotions of retail products and customers maintaining liquidity due to market uncertainty as a result of the COVID-19 pandemic.

Wholesale deposits includes brokered deposits of $100.0 million. The Bank participates in a reciprocal deposit program that converts deposits at the Bank into multiple deposits at other financial institutions. The reciprocal deposit program provides access to FDIC-insured deposit products in aggregate amounts exceeding the current limits for depositors. Total deposits at December 31, 2021 included $43.8 million in reciprocal deposits, including $4.9 million in municipal deposits. The wholesale deposits provide a channel for the Company to seek additional funding outside the Bank’s core market. During the year ended December 31, 2021, we continued to focus on enhancing our deposit mix in order to better manage our cost of funds and to expand our customer relationships.

The following table sets forth the average balances and weighted average rates of our deposit products at the dates indicated:

	Year Ended December 31,
	2021								2020								2019
						Weighted								Weighted								Weighted
	Average					Average			Average					Average			Average					Average
	Balance		Percent			Rate			Balance		Percent			Rate			Balance		Percent			Rate
	(dollars in thousands)
Deposit type:
Noninterest-bearing demand	$	754,198		20.6	%		—	%	$	576,128		17.7	%		—	%	$	443,570		15.3	%		—	%
NOW accounts		257,201		7.0			0.06			188,103		5.8			0.08			139,851		4.8			0.07
Regular savings and club		1,115,626		30.6			0.14			849,239		26.0			0.39			548,746		19.0			0.55
Money market		846,756		23.2			0.20			832,131		25.5			0.63			853,743		29.5			1.48
Certificates of deposit		677,760		18.6			0.78			816,893		25.0			1.72			908,702		31.4			2.34
Total	$	3,651,541		100.0	%		0.24	%	$	3,262,494		100.0	%		0.70	%	$	2,894,612		100.0	%		1.28	%

The total of estimated deposits in excess of the FDIC insurance limits amounted to $952.7 million and $924.5 million as of December 31, 2021 and 2020, respectively. The Bank provides insurance for deposits in excess of FDIC limits through the DIF. The following table sets forth the maturity of certificates of deposit, excluding brokered deposits, of $250,000 or more as of December 31, 2021:

Maturity Period	Amount
	(in thousands)
Three months or less	$	35,099
Over three through six months		29,491
Over six months through one year		32,656
Over one year		12,180
Total	$	109,426

Borrowings. Total borrowings from the FHLB were $55.7 million at December 31, 2021, a decrease of $93.4 million from $149.1 million at December 31, 2020. On September 30, 2021, $20.0 million in FHLB borrowings with an average cost of 3.5% were prepaid, with a penalty of $1.1 million included in noninterest expense.

In August 2018, the Company issued $35.0 million in fixed-to-floating rate subordinated notes. The notes bear interest at an annual fixed rate of 5.625% until September 1, 2023 at which time the interest rate resets quarterly to an interest rate per annum equal to the three month LIBOR plus 278 basis points. An appropriate replacement rate index will be determined as part of our LIBOR reference rate transition. The notes are carried on the Consolidated Balance Sheets net of unamortized issuance costs of $841,000 at December 31, 2021, which are being amortized over the period to maturity date.

Stockholders’ equity. Total stockholders’ equity was $679.3 million at December 31, 2021 compared to $696.3 million at December 31, 2020. The Company adopted its third share repurchase program on September 17, 2021 to repurchase up to 2,668,159 shares of the Company’s common stock, or approximately 5% of the Company’s outstanding shares. The Company had repurchased 800,364 shares at an average price of $14.55 under this share repurchase program as of December 31, 2021. During the year ended

41

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

December 31, 2021 the Company repurchased a total of 5,021,067 shares at an average price of $13.68 for a total of $68.6 million under its share repurchase programs. During the year ended December 31, 2021, an additional 42,925 shares were acquired in connection with the satisfaction of tax obligations on vested restricted shares at an average price of $14.27 for a total of $613,000. During the year ended December 31, 2020, the Company purchased a total of 1,533,500 shares at an average price of $10.29 for a total of $15.9 million.

Comparison of Results of Operations for the Years Ended December 31, 2021 and 2020

HarborOne Bancorp, Inc. Consolidated

Overview. Consolidated net income for the year ended December 31, 2021 was $58.5 million, or $1.14 per diluted share, compared to net income of $44.8 million or $0.82 per diluted share, for the year ended December 31, 2020. For the year ended December 31, 2021, return on average assets was 1.29% and return on average equity was 8.45%, as compared to 1.05% and 6.55%, respectively, for the prior year. The Bank contributed $40.1 million in net income and HarborOne Mortgage contributed $21.7 million in net income. The 2021 results include $7.3 million reversal in provision for loan losses.

Average Balances and Yields. The following tables set forth average balance sheets, average yields and costs, and certain other information for the periods indicated, on a consolidated basis. Interest income on tax-exempt securities has been adjusted to a fully taxable-equivalent, or FTE, basis using a federal tax rate of 21% for the years ended December 31, 2021, 2020 and 2019. All average balances are daily average balances. Non-accrual loans were included in the computation of average balances, but have been reflected in the table as loans carrying a zero yield. The yields set forth below include the effect of deferred fees, discounts and premiums that are amortized or accreted to interest income or expense.

42

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

	Year Ended December 31,
	2021							2020							2019
	Average							Average							Average
	Outstanding					Yield/		Outstanding					Yield/		Outstanding					Yield/
	Balance			Interest		Cost		Balance			Interest		Cost		Balance			Interest		Cost
	(dollars in thousands)
Interest-earning assets:
Investment securities (1)		337,843			4,212	1.25			264,196			5,635	2.13			245,021			6,923	2.83
Other interest-earning assets		309,819			518	0.17			153,676			1,288	0.84			102,810			2,970	2.89
Loans held for sale		113,788			3,342	2.94			124,936			3,892	3.12			67,136			2,767	4.12
Loans
Commercial loans (2)		2,150,022			87,911	4.09			1,913,304			76,208	3.98			1,483,439			74,085	4.99
Residential real estate loans (2)		1,110,840			39,309	3.54			1,116,601			46,430	4.16			1,115,616			49,459	4.43
Consumer loans (2)		192,841			8,603	4.46			353,412			15,127	4.28			460,625			18,684	4.06
Total loans		3,453,703			135,823	3.93			3,383,317			137,765	4.07			3,059,680			142,228	4.65
Total interest-earning assets		4,215,153			143,895	3.41			3,926,125			148,580	3.78			3,474,647			154,888	4.46
Noninterest-earning assets		338,559							324,942							270,441
Total assets	$	4,553,712						$	4,251,067						$	3,745,088
Interest-bearing liabilities:
Savings accounts	$	1,115,626			1,610	0.14		$	849,239			3,342	0.39		$	548,746			3,032	0.55
NOW accounts		257,201			163	0.06			188,103			143	0.08			139,851			104	0.07
Money market accounts		846,756			1,676	0.20			832,131			5,245	0.63			853,743			12,670	1.48
Certificates of deposit		577,760			4,638	0.80			714,628			12,930	1.81			811,089			18,880	2.33
Brokered deposits		100,000			636	0.64			102,265			1,133	1.11			97,613			2,371	2.43
Total interest-bearing deposits		2,897,343			8,723	0.30			2,686,366			22,793	0.85			2,451,042			37,057	1.51
FHLB advances		84,711			1,707	2.02			192,059			3,604	1.88			286,156			6,588	2.30
Subordinated debentures		34,096			2,095	6.14			33,967			2,095	6.17			33,848			2,077	6.14
Total borrowings		118,807			3,802	3.20			226,026			5,699	2.52			320,004			8,665	2.71
Total interest-bearing liabilities		3,016,150			12,525	0.42			2,912,392			28,492	0.98			2,771,046			45,722	1.65
Noninterest-bearing liabilities:
Noninterest-bearing deposits		754,198							576,128							443,570
Other noninterest-bearing liabilities		91,084							78,602							51,946
Total liabilities		3,861,432							3,567,122							3,266,562
Total equity		692,280							683,945							478,526
Total liabilities and equity	$	4,553,712						$	4,251,067						$	3,745,088
Tax equivalent net interest income					131,370							120,088							109,166
Tax equivalent interest rate spread (3)						2.99	%						2.80	%						2.81	%
Less: tax equivalent adjustment					—							22							104
Net interest income as reported				$	131,370						$	120,066						$	109,062
Net interest-earning assets (4)	$	1,199,003						$	1,013,733						$	703,601
Net interest margin (5)						3.12	%						3.06	%						3.14	%
Tax equivalent effect						—							—							—
Net interest margin on a fully tax equivalent basis						3.12	%						3.06	%						3.14	%
Ratio of interest-earning assets to interest-bearing liabilities		139.75	%						134.81	%						125.39	%
Supplemental information:
Total deposits, including demand deposits	$	3,651,541		$	8,723			$	3,262,494		$	22,793			$	2,894,612		$	37,057
Cost of total deposits						0.24	%						0.70	%						1.28	%
Total funding liabilities, including demand deposits	$	3,770,348		$	12,525			$	3,488,520		$	28,492			$	3,214,616		$	45,722
Cost of total funding liabilities						0.33	%						0.82	%						1.42	%
(1) Includes securities available for sale and securities held to maturity. Interest income from tax exempt securities is computed on a taxable equivalent basis using a tax rate of 21%. The yield on investments before tax equivalent adjustments was 2.12% and 2.78% for the years ended December 31, 2020 and 2019, respectively.
(2) Includes nonaccruing loan balances and interest received on such loans.
(3) Net interest rate spread represents the difference between the yield on average interest-earning assets and the cost of average interest-bearing liabilities.
(4) Net interest-earning assets represents total interest-earning assets less total interest-bearing liabilities.
(5) Net interest margin represents net interest income divided by average total interest-earning assets.

43

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Rate/Volume Analysis. The following table presents, on a tax equivalent basis, the effects of changing rates and volumes on our net interest income for the periods indicated, on a consolidated basis. The rate column shows the effects attributable to changes in rate (changes in rate multiplied by prior volume). The volume column shows the effects attributable to changes in volume (changes in volume multiplied by prior rate). The total column represents the sum of the prior columns. For purposes of this table, changes attributable to both rate and volume, which cannot be segregated, have been allocated proportionately based on the changes due to rate and the changes due to volume.

	Year Ended December 31,
	2021 v. 2020						2020 v. 2019
	Increase (Decrease) Due to Changes in				Total		Increase (Decrease) Due to Changes in				Total
	Volume		Rate		Increase (Decrease)		Volume		Rate		Increase (Decrease)
	(in thousands)
Interest-earning assets:
Investment securities	$	1,309	$	(2,732)	$	(1,423)	$	510	$	(1,798)	$	(1,288)
Other interest-earning assets		723		(1,493)		(770)		1,041		(2,723)		(1,682)
Loans held for sale		(335)		(215)		(550)		1,929		(804)		1,125
Loans
Commercial loans		9,285		2,418		11,703		19,155		(17,032)		2,123
Residential real estate loans		(206)		(6,915)		(7,121)		335		(3,364)		(3,029)
Consumer loans		(6,554)		30		(6,524)		(3,932)		375		(3,557)
Total loans		2,525		(4,467)		(1,942)		15,558		(20,021)		(4,463)
Total interest-earning assets		4,222		(8,907)		(4,685)		19,038		(25,346)		(6,308)
Interest-bearing liabilities:
Savings accounts		828		(2,560)		(1,732)		1,357		(1,047)		310
NOW accounts		46		(26)		20		58		(19)		39
Money market accounts		90		(3,659)		(3,569)		(91)		(7,334)		(7,425)
Certificates of deposit		(2,123)		(6,169)		(8,292)		(2,028)		(3,922)		(5,950)
Brokered deposit		(24)		(473)		(497)		108		(1,346)		(1,238)
Total interest-bearing deposits		(1,183)		(12,887)		(14,070)		(596)		(13,668)		(14,264)
FHLB advances		(1,533)		(364)		(1,897)		(1,909)		(1,075)		(2,984)
Subordinated debentures		8		(8)		—		7		11		18
Total borrowings		(1,525)		(372)		(1,897)		(1,902)		(1,064)		(2,966)
Total interest-bearing liabilities		(2,708)		(13,259)		(15,967)		(2,498)		(14,732)		(17,230)
Change in net interest income	$	6,930	$	4,352	$	11,282	$	21,536	$	(10,614)	$	10,922

Interest and Dividend Income.    Interest and dividend income on a tax equivalent basis decreased $4.7 million, or 3.15%, in 2021, compared to 2020, primarily reflecting the repricing of adjustable rate loans and new loan originations at lower rates. Loan interest income decreased $1.9 million to $135.8 million, average loans increased $70.4 million and the yield decreased 14 basis points from a year ago. Commercial loan income includes the recognition of deferred fees on PPP loans in the amount of $5.9 million, as compared to $2.5 million in 2020. Loan interest income includes $3.6 million, as compared to $4.9 million in 2020, in accretion income from the fair value discount on loans acquired from Coastway.

Interest Expense.    Compared to 2020, interest expense for the year ended December 31, 2021 decreased $16.0 million, or 56.0% to $12.5 million from $28.5 million. The decrease primarily reflects a 55-basis-point decrease in the cost of interest-bearing deposits, partially offset by an increase of $211.0 million in average interest-bearing deposits, resulting in a $14.1 million decrease in interest expense on deposits. The cost of deposit funds was significantly impacted by falling rates and the deposit mix, as customers moved to more liquid options. The decreasing cost of certificates of deposits was the primary driver of the rate decrease, decreasing 101 basis points. The cost of FHLB borrowings decreased 14 basis points and the average balance decreased $107.3 million, resulting in a $1.9 million decrease in interest expense on FHLB borrowings.

Net Interest and Dividend Income.   Compared to 2020, tax equivalent net interest and dividend income for the year ended December 31, 2021 increased $11.3 million, or 9.4%, to $131.4 million from $120.1 million. The tax equivalent net interest spread increased 19 basis points to 2.99% for the year ended December 31, 2021 from 2.80% for the year ended December 31, 2020, and net interest margin on a tax equivalent basis also increased 6 basis points to 3.12% for the year ended December 31, 2021 from 3.06% for the year ended December 31, 2020.

Income Tax Provision. The provision for income taxes and effective tax rate for the year ended December 31, 2021 was $21.9 million and 27.3%, respectively, compared to $13.2 million and 22.8%, respectively, for the year ended December 31, 2020. The effective tax rate for the year ended December 31, 2021 was impacted by the recognition of a net tax benefit in the amount of $754,000

44

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

for a reserve release upon the expiration of the statute of limitations. The 2020 tax provision was impacted by a 2016 federal tax refund of $1.9 million recognized on the expiration of the statute of limitations.

Segments.  The Company has two reportable segments: HarborOne Bank and HarborOne Mortgage. Revenue from HarborOne Bank consists primarily of interest earned on loans and investment securities and service charges on deposit accounts. Revenue from HarborOne Mortgage is comprised of interest earned on loans and fees received as a result of the residential mortgage origination, sale and servicing process. The table below shows the results of operations for the Company’s segments, HarborOne Bank and HarborOne Mortgage, for the years ended December 31, 2021 and 2020, and the increase or decrease in those results.

	HarborOne Bank								HarborOne Mortgage
	Year Ended								Year Ended
	December 31,				Increase (Decrease)				December 31,				Increase (Decrease)
	2021		2020		Dollars		Percent		2021		2020		Dollars		Percent
	(dollars in thousands)
Net interest and dividend income	$	129,785	$	118,217	$	11,568	9.8	%	$	3,468	$	3,235	$	233	7.2	%
Provision (credit) for loan losses		(7,258)		34,815		(42,073)	(120.8)			—		—		—	—
Net interest and dividend income, after provision (credit) for loan losses		137,043		83,402		53,641	64.3			3,468		3,235		233	7.2
Mortgage banking income:
Gain on sale of mortgage loans		—		—		—	—			61,883		105,469		(43,586)	(41.3)
Intersegment gain (loss)		(3,665)		(3,148)		(517)	(16.4)			4,434		3,148		1,286	40.9
Changes in mortgage servicing rights fair value		(137)		(2,376)		2,239	94.2			(243)		(4,356)		4,113	94.4
Other		1,090		1,360		(270)	(19.9)			14,741		13,812		929	6.7
Total mortgage banking income (loss)		(2,712)		(4,164)		1,452	34.9			80,815		118,073		(37,258)	(31.6)
Other noninterest income (loss)		23,308		24,909		(1,601)	(6.4)			44		(138)		182	131.9
Total noninterest income		20,596		20,745		(149)	(0.7)		��	80,859		117,935		(37,076)	(31.4)
Noninterest expense		102,557		98,354		4,203	4.3			55,012		66,393		(11,381)	(17.1)
Income before income taxes		55,082		5,793		49,289	850.8			29,315		54,777		(25,462)	(46.5)
Provision for income taxes		14,933		527		14,406	NM			7,569		12,964		(5,395)	(41.6)
Net income	$	40,149	$	5,266	$	34,883	662.4	%	$	21,746	$	41,813	$	(20,067)	(48.0)	%

HarborOne Bank Segment

Results of Operations for the Years Ended December 31, 2021 and 2020

Net Income.     Bank net income for the year ended December 31, 2021 increased $34.9 million, or 662.4%, to $40.1 million from $5.3 million for the year ended December 31, 2020. Pre-tax income increased $49.3 million, or 850.8%, primarily reflecting the $7.3 million reversal of provision for loan losses in 2021, as compared to provision for loan losses of $34.8 million in 2020.

Provision for Loan Losses.    The Bank recorded a reversal of provision for loan losses of $7.3 million for the year ended December 31, 2021, compared to provision for loan loss of $34.8 million for the year ended December 31, 2020. At the start of the COVID-19 pandemic, Management established a COVID-19 pandemic qualitative factor. In estimating the provision for the COVID-19 pandemic, Management considered economic factors, including unemployment rates and the interest rate environment, and trends in the pandemic, such as vaccination and case rates. Positive trends in these factors during 2021, resulted in Management decreasing the provision related to COVID-19 and the provision reversal during 2021. For the year ended December 31, 2021, the Bank recorded net charge-offs of $2.8 million compared to $3.5 million for the year ended December 31, 2020. Nonaccrual loans increased to $36.1 million at December 31, 2021 from $34.1 million at December 31, 2020. The increase in nonaccrual loans is primarily due commercial real estate loans.

45

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Noninterest Income.  Compared to the year ended December 31, 2020, total noninterest income for the year ended December 31, 2021 decreased $149,000, or 0.7%, to $20.6 million from $20.7 million. The following table sets forth the components on non-interest income:

	Year Ended December 31,				Increase (Decrease)
	2021		2020		Dollars		Percent
	(dollars in thousands)
Intersegment loss	$	(3,665)	$	(3,148)	$	(517)		(16.4)	%
Secondary market loan servicing fees, net of guarantee fees		1,090		1,360		(270)		(19.9)
Changes in mortgage servicing rights fair value		(137)		(2,376)		2,239		94.2
Total mortgage banking loss		(2,712)		(4,164)		1,452		34.9	%
Interchange fees		10,496		8,869		1,627		18.3
Other deposit account fees		7,343		5,149		2,194		42.6
Income on retirement plan annuities		427		414		13		3.1
Gain on sale and call of securities		241		2,533		(2,292)		(90.5)
Bank-owned life insurance income		2,022		2,215		(193)		(8.7)
Swap fee income		315		1,531		(1,216)		(79.4)
Other		2,464		4,198		(1,734)		(41.3)
Total noninterest income	$	20,596	$	20,745	$	(149)		(0.7)	%

The primary reasons for the changes within the noninterest income categories shown in the preceding tables are noted below:

● The Bank records an intersegment loss on loans purchased from HarborOne Mortgage that is offset in consolidation. The Bank purchased $472.5 million residential mortgage loans from HarborOne Mortgage during 2021.

● The change in the MSR fair value was impacted by the 59-basis-point increase in the 10-year Treasury Constant Maturity rate from year end 2020 offset by accelerated payoffs. Accelerated payoffs resulted in amortization of $1.1 million for 2021 and the rate increase resulted in a $1.0 million increase in fair value. Mortgage payoffs are expected to decrease as rates rise in 2022.

● The increase in interchange and other deposit fees reflects the reinstatement of fees and increased deposits.

● Other noninterest income in 2020 includes $1.6 million in income from the sale of VISA B shares held in the investment portfolio whereas 2021 had no such income.

● The gain on sale and call of securities primarily reflects gain recognized on the sale of $39.2 million of securities.

● Swap fee income is collected and recorded at the time the swap contract is entered into, and therefore income fluctuates as a function of the swap agreements entered into in a period.

46

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Noninterest Expense.  Noninterest expense for the year ended December 31, 2021 increased $4.2 million, or 4.3% to $102.6 million from $98.4 million for the year ended December 31, 2020. The following table sets forth the components on noninterest expense:

	Year Ended December 31,				Increase (Decrease)
	2021		2020		Dollars		Percent
	(dollars in thousands)
Compensation and benefits	$	57,471	$	54,380	$	3,091		5.7	%
Occupancy and equipment		16,427		14,527		1,900		13.1
Data processing expenses		8,568		8,532		36		0.4
Loan expenses		1,191		1,146		45		3.9
Marketing		3,397		3,138		259		8.3
Deposit expenses		1,782		1,874		(92)		(4.9)
Postage and printing		1,479		1,632		(153)		(9.4)
Professional fees		4,151		4,087		64		1.6
Prepayment penalties on Federal Home Loan Bank advances		1,095		—		1,095		100.0
Foreclosed and repossessed assets		(398)		(4)		(394)		NM
Deposit insurance		1,338		1,180		158		13.4
Other expenses		6,056		7,862		(1,806)		(23.0)
Total noninterest expense	$	102,557	$	98,354	$	4,203		4.3	%

The primary reasons for the significant changes within the noninterest expense categories shown in the preceding table are noted below:

● The compensation and benefits increase reflects an increase in salary cost as a result annual salary increases, increased ESOP expense consistent with the increase in the Company’s stock price and an increase in stock compensation expense.

● The increases in occupancy and equipment expenses is due an increase in building maintenance expense, new software licenses and the increase in branch locations.

● The Bank paid $1.1 million prepayment penalty on FHLB borrowings of $20.0 million in 2021 and no such penalty in 2020.

● The decrease in other expenses is due to a $1.5 million decrease in COVID-19 pandemic expenses.

47

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

HarborOne Mortgage Segment

Results of Operations for the Year Ended December 31, 2021 and 2020.

Net Income.   HarborOne Mortgage recorded a net income of $21.7 million for the year ended December 31, 2021, as compared to net income of $41.8 million for the year ended December 31, 2020. The HarborOne Mortgage segment’s results are heavily impacted by prevailing mortgage rates, refinancing activity and home sales.

Noninterest Income. For the years ended December 31, 2021 and 2020, noninterest income totaled $80.8 million and $117.9 million, respectively. Noninterest income is primarily from mortgage banking income for which the following table provides further detail:

	Year Ended December 31,				Increase (Decrease)
	2021		2020		Dollars		Percent
	(dollars in thousands)
Gain on sale of mortgage loans	$	61,883	$	105,469	$	(43,586)		(41.3)	%
Intersegment gain		4,434		3,148		1,286		40.9
Processing, underwriting and closing fees		8,671		10,608		(1,937)		(18.3)
Secondary market loan servicing fees net of guarantee fees		6,070		3,204		2,866		89.5
Changes in mortgage servicing rights fair value		(243)		(4,356)		4,113		94.4
Total mortgage banking income	$	80,815	$	118,073	$	(37,258)		(31.6)	%
Originated mortgage servicing rights included in gain on sale of mortgage loans	$	13,796	$	13,722	$	74		0.5	%
Change in 10-year Treasury Constant Maturity rate in basis points		59		(99)

For the years ended December 31, 2021 and 2020, HarborOne Mortgage closed $2.46 billion and $2.81 billion, respectively, of residential mortgage loans. The following tables provide additional loan production detail:

	Year Ended December 31,
	2021				2020
	Loan				Loan
	Amount		% of Total		Amount		% of Total
	(dollars in thousands)
Product Type
Conventional	$	1,677,882	68.4	%	$	2,122,262	75.5	%
Government		160,958	6.6			163,467	5.8
State Housing Agency		77,251	3.1			84,975	3.0
Jumbo		538,565	21.9			442,800	15.7
Seconds		620	0.0			690	—
Total	$	2,455,276	100.0	%	$	2,814,194	100.0	%
Purpose
Purchase	$	1,094,148	44.6	%	$	1,064,419	37.8	%
Refinance		1,321,241	53.8			1,703,193	60.5
Construction		39,887	1.6			46,582	1.7
Total	$	2,455,276	100.0	%	$	2,814,194	100.0	%

The primary reason for the changes within the noninterest income categories shown in the preceding tables are noted below:

● Gain on sale of mortgage loans decreased $43.6 million, or 41.3%, due to tighter margins and decreased residential mortgage demand as a result of decreased refinance activity in 2021 as mortgage interest rates trended up. Margins on mortgage loan sales decreased approximately 120 basis points as compared to 2020 and may continue to decline in 2022.  

● Processing, underwriting and closing fees decreased, due to volume decreases.

48

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

● Secondary market loan servicing fees, net of guarantee fees increased consistent with an increase in the average balance of the serviced portfolio. The unpaid balance of the servicing portfolio totaled $3.28 billion and $2.56 billion at December 31, 2021 and 2020, respectively.

● The change in the MSR fair value was impacted by the 59-basis-point increase in the 10-year Treasury Constant Maturity rate from year end 2020 offset by accelerated payoffs. Accelerated payoffs resulted in amortization of $4.9 million for 2021 and the rate increase resulted in a $4.6 million increase in fair value. Mortgage payoffs are expected to decrease as rates rise in 2022.

Noninterest Expense. Noninterest expense decreased $11.4 million, or 17.1%, to $55.0 million for the year ended December 31, 2021 from $66.4 million. The following table sets forth the components on noninterest expense:

	Year Ended December 31,				Increase (Decrease)
	2021		2020		Dollars		Percent
	(dollars in thousands)
Compensation and benefits	$	44,415	$	51,847	$	(7,432)		(14.3)	%
Occupancy and equipment		2,986		3,240		(254)		(7.8)
Data processing expenses		507		280		227		81.1
Loan expenses		4,549		8,664		(4,115)		(47.5)
Marketing		247		252		(5)		(2.0)
Postage and printing		99		136		(37)		(27.2)
Professional fees		1,471		892		579		64.9
Other expenses		738		1,082		(344)		(31.8)
Total noninterest expense	$	55,012	$	66,393	$	(11,381)		(17.1)	%

The primary reason for the changes within the noninterest expense categories shown in the preceding tables are noted below:

● The decrease in compensation and benefits and loan expenses reflects decreases consistent with the decrease in loan origination volume and staffing levels.

● Occupancy and equipment expense decreased due to a decrease in leased premises.

● The increase in professional fees reflects expenses for enhancements to quality control and data management.

49

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Comparison of Results of Operations for the Years Ended December 31, 2020 and 2019

Results of Operations for the Years Ended December 31, 2020 and 2019 are included in the December 31, 2020 Annual Report on Form 10-K filed by HarborOne Bancorp, Inc. with the Securities and Exchange Commission on March 12, 2021.

Asset Quality

The following table provides information with respect to our nonperforming assets and troubled debt restructurings at the dates indicated. We did not have any accruing loans past due 90 days or more at the dates presented.

	December 31,
	2021			2020			2019
	(dollars in thousands)
Nonaccrual loans:
Residential real estate:
One- to four-family	$	11,210		$	11,611		$	10,610
Second mortgages and equity lines of credit		600			834			1,561
Commercial real estate		20,053			12,486			530
Commercial construction		—			—			11,244
Commercial and industrial		4,114			8,606			5,831
Consumer		156			564			545
Total nonaccrual loans (1)		36,133			34,101			30,321
Other real estate owned and repossessed assets:
One- to four-family residential real estate owned		—			297			298
Other repossessed assets		53			298			421
Total nonperforming assets		36,186			34,696			31,040
Performing troubled debt restructurings		10,003			11,652			15,104
Total nonperforming assets and performing troubled debt restructurings	$	46,189		$	46,348		$	46,144
Period end allowance for loan losses balance		45,377			55,395			24,060
Period end total loan balance		3,607,733			3,494,642			3,171,558
Allowance for loan losses to total loans		1.26	%		1.59	%		0.76	%
Allowance for loan losses to nonaccrual loans		125.58	%		162.44	%		79.35	%
Total nonperforming loans to total loans (2)		1.00	%		0.98	%		0.96	%
Total nonperforming assets and performing troubled debt restructurings to total assets		1.01	%		1.03	%		1.14	%
Total nonperforming assets to total assets		0.79	%		0.77	%		0.76	%
(1) $1.0 million and $3.6 million of troubled debt restructurings are included in total nonaccrual loans at December 31, 2021 and December 31, 2020, respectively
(2) Total loans are presented before allowance for loan losses, but include deferred loan origination costs (fees), net.

Credit quality performance has remained strong, with total nonperforming assets of $36.2 million at December 31, 2021, compared to $34.7 million at December 31, 2020. Nonperforming assets as a percentage of total assets were 0.79% and 0.77%, at December 31, 2021 and 2020, respectively. Commercial loans represent 66.9% of nonaccrual loans. Nonaccrual commercial loans primarily consists of two commercial real estate credits totaling $17.8 million with specific reserves of $7.3 million.

50

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

At December 31, 2021, our allowance for loan losses was $45.4 million, or 1.26% of total loans and 125.58% of nonperforming loans. At December 31, 2020, our allowance for loan losses was $55.4 million, or 1.59% of total loans and 162.44% of nonperforming loans. Nonperforming loans at December 31, 2021 were $36.1 million, or 1.00% of total loans, compared to $34.1 million, or 0.98% of total loans, at December 31, 2020. The allowance for loan losses is maintained at a level that represents Management’s best estimate of losses in the loan portfolio at the balance sheet date; however, there can be no assurance that the allowance for loan losses will be adequate to cover losses which may be realized in the future or that additional provisions for loan losses will not be required.

The following table sets forth the breakdown of the allowance for loan losses by loan category at the dates indicated:

	December 31, 2021
	2021						2020						2019
			% of						% of						% of
	���		Allowance						Allowance						Allowance
			Amount to		% of Loans				Amount to		% of Loans				Amount to		% of Loans
			Total		in Category				Total		in Category				Total		in Category
	Amount		Allowance		to Total Loans			Amount	Allowance		to Total Loans			Amount	Allowance		to Total Loans
	(dollars in thousands)
Residential real estate:
One- to four-family	$	3,631	8.00	%	29.04	%	$	6,152	11.11	%	26.58	%	$	2,606	10.83	%	29.44	%
Second mortgages and equity lines of credit		420	0.93		3.79			1,072	1.93		4.17			551	2.29		4.88
Residential construction		69	0.15		0.93			195	0.35		0.89			21	0.09		0.44
Commercial real estate		33,242	73.26		47.12			34,765	62.76		44.39			12,875	53.51		37.03
Commercial construction		2,010	4.43		3.79			1,955	3.53		2.84			2,526	10.50		4.86
Commercial and industrial		4,638	10.22		11.69			5,311	9.59		13.29			2,977	12.37		9.67
Consumer		367	0.81		3.64			2,475	4.47		7.84			1,010	4.20		13.68
Total general and allocated allowance		44,377	97.80		100.00	%		51,925	93.74		100.00	%		22,566	93.79		100.00	%
Unallocated		1,000	2.20					3,470	6.26					1,494	6.21
Total	$	45,377	100.00	%			$	55,395	100.00	%			$	24,060	100.00	%

51

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

The following table sets forth net charge-offs (recoveries) and the ratio of annualized net charge-offs (recoveries) to average loans for the periods indicated:

		Year Ended December 31,
		2021						2020						2019
				Net	Net Charge-					Net	Net Charge-					Net		Net Charge-
		Average		Charge-offs	off (Recovery)			Average		Charge-offs	off (Recovery)			Average		Charge-offs		off (Recovery)
		Balance		(Recoveries)	Rate			Balance		(Recoveries)	Rate			Balance		(Recoveries)		Rate
Residential real estate:
One- to four-family	$	942,286	$	(218)	(0.02)	%	$	942,524	$	(167)	(0.02)	%	$	966,281	$	(294)	$	(0.03)	%
Second mortgages and equity lines of credit		137,041		(160)	(0.12)	%		152,857		(113)	(0.07)	%		135,666		(52)		(0.04)	%
Residential real estate construction		31,513		—	—	%		21,220		—	—	%		13,669		—		—	%
Total residential real estate loans	$	1,110,840	$	(378)	(0.03)	%	$	1,116,601	$	(280)	(0.03)	%	$	1,115,616	$	(346)	$	(0.03)	%
Commercial:
Commercial real estate	$	1,568,673	$	400	0.03	%	$	1,307,556	$	1,239	0.09	%	$	1,025,878	$	(6)	$	(0.00)	%
Commercial construction		123,025		—	—	%		185,159		937	0.51	%		162,630		—		—	%
Commercial and industrial		458,324		2,728	0.60	%		420,589		1,218	0.29	%		294,931		1,053		0.36	%
Total commercial loans	$	2,150,022	$	3,128	0.15	%	$	1,913,304	$	3,394	0.18	%	$	1,483,439	$	1,047	$	0.07	%
Total Consumer loans	$	192,841	$	10	0.01	%	$	353,412	$	366	0.10	%	$	460,625	$	641	$	0.14	%
Total loans	$	3,453,703	$	2,760	0.08	%	$	3,383,317	$	3,480	0.10	%	$	3,059,680	$	1,342	$	0.04	%

For the year ended December 31, 2021 we recorded a reversal of provision for loan losses of $7.3 million and for the year ended December 31, 2020, we recorded a provision for loan losses of $34.8 million. The provision for loan losses is impacted by specific reserves, charge-offs, changes in historical charge-off trends, and adjusted for Management’s assessment of certain qualitative factors including, loan portfolio growth and composition changes, ongoing evaluations of credit quality trends and current economic conditions.

At the start of the COVID-19 pandemic, Management established a COVID-19 pandemic qualitative factor. In estimating the provision for the COVID-19 pandemic, Management considers economic factors, including unemployment rates and the interest rate environment, and trends in the pandemic, such as vaccination and case rates. Positive economic and pandemic trends in 2021 resulted in Management decreasing the provision related to COVID-19 in the amount of $8.8 million. The provision for loan losses also included adjustments for our historical and peer loss experience rates, commercial real estate loan growth and charge-off activity. Net charge-offs totaled $2.8 million, or 0.08% of average loans outstanding for the year ended December 31, 2021 as compared to $3.5 million, or 0.10%, for the year ended December 31, 2020.

The provision for loan losses for the year ended December 31, 2020 included adjustments for our analysis of our historical and peer loss experience rates, commercial real estate loan growth, and a $19.6 million provision directly related to the estimate of incurred losses and uncertainty resulting from the impact of the COVID-19 pandemic. The allowance for loan losses also reflects an additional provision expense and charge-off in the amount of $937,000 related to two non-performing commercial loans that were transferred out of portfolio and subsequently sold during the year.

Management of Market Risk

Net Interest Income Analysis.  The Bank uses income simulation as the primary tool for measuring interest-rate risk inherent in our balance sheet at a given point in time by showing the effect on net interest income, over specified time frames and using different interest rate shocks and ramps. The assumptions include, but are not limited to, Management’s best assessment of the effect of changing interest rates on the prepayment speeds of certain assets and liabilities, projections for account balances in each of the product lines offered and the historical behavior of deposit rates and balances in relation to changes in interest rates. These assumptions are inherently changeable, and as a result, the model is not expected to precisely measure net interest income or precisely predict the impact of fluctuations in interest rates on net interest income. Actual results will differ from the simulated results due to timing, magnitude, and

52

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

frequency of interest rate changes as well as changes in the balance sheet composition and market conditions. Assumptions are supported with quarterly back-testing of the model to actual market rate shifts.

The table below set forth, as of December 31, 2021, the net interest income simulation results that estimate the impact of interest rate changes on the Company’s estimated net interest income over one year:

December 31, 2021
	Change in Net Interest Income
Changes in Interest Rates	Year One
(basis points) (1)	(% change from year one base)
+300	2.8	%
+200	2.3	%
+100	1.4	%
-100	(7.4)	%
(1) The calculated change in net interest income assumes an instantaneous parallel shift of the yield curve.

Economic Value of Equity Analysis.  The Bank also uses the net present value of equity at risk, or “EVE,” methodology. This methodology calculates the difference between the present value of expected cash flows from assets and liabilities. The comparative scenarios assume an immediate parallel shift in the yield curve up to 300 basis points and down 100 basis points.

The table below sets forth, as of December 31, 2021, the estimated changes in the EVE that would result from the designated changes in the United States Treasury yield curve under an instantaneous parallel shift for the Bank. Computations of prospective effects of hypothetical interest rate changes are based on numerous assumptions, including relative levels of market interest rates, loan prepayments and deposit decay, and should not be relied upon as indicative of actual results.

At December 31, 2021
							EVE as a Percentage of Economic
			Estimated Increase (Decrease)				Value of Assets
Changes in Interest Rates		Estimated	in EVE						Changes in
(basis points) (1)		EVE	Amount		Percent		EVE Ratio (2)		Basis Points
(dollars in thousands)
+ 300	$	744,387	$	(41,848)	(5.3)	%	17.9	%	0.6
+ 200		793,329		7,094	0.9		18.4		1.1
+ 100		810,907		24,672	3.1		18.3		1.0
0		786,235		—	—		17.3		—
- 100		682,996		(103,239)	(13.1)		14.7		(2.6)
(1) Assumes instantaneous parallel changes in interest rates.
(2) EVE Ratio represents EVE divided by the economic value of assets.

The Board of Directors and Management review the methodology’s measurements for both net interest income and EVE on a quarterly basis to determine whether the exposure resulting from the changes in interest rates remains within established tolerance levels and develops appropriate strategies to manage this exposure.

Liquidity Management and Capital Resources

Liquidity measures the Company’s ability to meet both current and future financial obligations of a short and long term nature. Liquidity planning is necessary for the Company to ensure it has the ability to respond to the needs of its customers as well as opportunities for earnings enhancements. While maturities and scheduled amortization of loans and securities are predictable sources of funds, deposit flows, calls of investment securities and prepayments and sales on loans are greatly influenced by general interest rates, economic conditions and competition.

The objective of our liquidity risk management process is to manage cash flow and liquidity in an effort to provide continuous access to sufficient, reasonably priced funds. Funding requirements are impacted by loan originations and refinancings, deposit balance changes, liability issuances and settlements, and off-balance sheet funding commitments. We consider and comply with various regulatory guidelines regarding required liquidity levels and periodically monitor our liquidity position in light of the changing economic environment and customer activity. Based on periodic liquidity assessments, we may alter our asset, liability, and off-balance sheet

53

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

positions. Management regularly adjusts our investments in liquid assets based upon an assessment of (i) expected loan demand, (ii) expected deposit flows, (iii) yields available on interest-earning deposits and securities, and (iv) the objectives of our interest rate risk and investment policies.

We have access to immediate liquid resources in the form of cash which is primarily on deposit with FRBB. Potential sources of liquidity also include investment securities in our available-for-sale securities portfolio and our ability to sell loans in the secondary market. Our core deposits have historically provided us with a long-term source of stable and relatively lower cost source of funding. Additional funding is available through the issuance of long-term debt or equity.

Maturities and payments on outstanding loans and investment securities also provide a steady flow of funds. Liquidity is further enhanced by our ability to pledge loans to access secured borrowings from the FHLB and FRBB. As of December 31, 2021, we had additional borrowing capacity of $865.2 million from the FHLB and $57.8 million from the FRBB based on the amount of collateral pledged. We also have additional borrowing capacity under a $25.0 million unsecured federal funds line with a correspondent bank.

We continued our focus on maintaining a strong liquidity position throughout 2021. As of December 31, 2021, cash and cash equivalents were $194.7 million, the carrying value of our available-for-sale investment securities was $394.0 million, and total deposits were $3.68 billion as of December 31, 2021.

HarborOne Bank is subject to various regulatory capital requirements. At December 31, 2021, HarborOne Bank exceeded all regulatory capital requirements and was considered “well capitalized” under regulatory guidelines. See “Supervision and Regulation—Capital Adequacy and Safety and Soundness—Regulatory Capital Requirements” and Note 18 of the Notes to Consolidated Financial Statements.

Commitments. We are a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of our customers. These financial instruments include commitments to extend credit, which involve elements of credit and interest rate risk in excess of the amount recognized in the accompanying Consolidated Balance Sheets. The contract amount of these instruments reflects the extent of involvement we have in these particular classes of financial instruments. We use the same credit policies in making commitments as we do for on-balance sheet instruments. Our exposure to credit loss is represented by the contractual amount of the instruments. Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract. Commitments and unadvanced funds on lines-of-credit generally have fixed expiration dates and may expire without being drawn upon. Therefore, the total commitment amount does not necessarily represent future cash requirements. We evaluate each customer’s creditworthiness on a case-by-case basis. In addition, from time to time we enter into commitments to sell mortgage loans that we originate. For additional information, see Note 13 of the Notes to Consolidated Financial Statements.

At December 31, 2021, we had outstanding commitments to originate loans of $169.8 million and unadvanced funds on loans of $628.3 million. We anticipate that we will have sufficient funds available to meet our current loan origination commitments. Certificates of deposit that are scheduled to mature in less than one year from December 31, 2021 totaled $553.2 million. Management expects, based on historical experience, that a substantial portion of the maturing certificates of deposit will be renewed. However, if a substantial portion of these deposits is not retained, we may use FHLB advances or raise interest rates on deposits to attract new accounts, which may result in higher levels of interest expense.

54

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Information regarding quantitative and qualitative disclosures about market risk appears under Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” under the caption “Management of Market Risk”.

55

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Index to Consolidated Financial Statements

Reports of Independent Registered Public Accounting Firm Crowe LLP (PCAOB ID 173), Wolf & Company, P.C. (PCAOB ID 392)	60
Consolidated Balance Sheets as of December 31, 2021 and 2020	61
Consolidated Statements of Income for the Years Ended December 31, 2021, 2020 and 2019	62
Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2021, 2020 and 2019	63
Consolidated Statements of Changes in Stockholders’ Equity for the Years Ended December 31, 2021, 2020 and 2019	64
Consolidated Statements of Cash Flows for the Years Ended December 31, 2021, 2020 and 2019	65 - 66
Notes to Consolidated Financial Statements	67 - 119

56

		Crowe LLP Independent Member Crowe Global

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

Stockholders and the Board of Directors of HarborOne Bancorp, Inc.

Brockton, Massachusetts

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheets of HarborOne Bancorp, Inc. (the "Company") as of December 31, 2021 and 2020, the related consolidated statements of income, comprehensive income, changes in stockholders’ equity, and cash flows for each of the years in the two-year period ended December 31, 2021, and the related notes (collectively referred to as the "financial statements"). We also have audited the Company’s internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control – Integrated Framework: (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 2021 and 2020, and the results of its operations and its cash flows for each of the years in the two-year period ended December 31, 2021 in conformity with accounting principles generally accepted in the United States of America.  Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control – Integrated Framework: (2013) issued by COSO.

Basis for Opinions

The Company’s management is responsible for these financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Controls over Financial Reporting.  Our responsibility is to express an opinion on the Company’s financial statements and an opinion on the Company’s internal control over financial reporting based on our audits.  We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) ("PCAOB") and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

Our audits of the financial statements included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk.  Our audits also included performing such other procedures as we considered necessary in the circumstances.  We believe that our audits provide a reasonable basis for our opinions.

57

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles.  A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.  

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current period audit of the financial statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of the critical audit matter does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Allowance for Loan Losses – Qualitative Factors

The allowance for loan losses is a determination of estimated probable incurred credit losses inherent in the Company’s loan portfolio. Refer to Note 1 – Summary of Significant Accounting Policies for the Company’s accounting policy related to the allowance for loan losses and Note 5 – Loans for the Company’s disclosures related to loans and the associated allowance for loan losses. The Company has identified the allowance for loan losses as a critical accounting estimate.

The Company’s allowance for loan losses consists of allowance for loan losses for loans collectively evaluated for impairment (“general component”), loans individually classified as impaired (“specific reserve”) and an unallocated component. The general component of the allowance for loan losses is based on historical loss experience adjusted for qualitative factors stratified by the Company’s loan segments.

Management’s determination of qualitative factors involves significant judgment. Evaluating management’s judgments in their determination of these qualitative factors required a high degree of auditor effort and judgment. Therefore, we considered auditing the qualitative factors to be a critical audit matter due to the subjective nature of the qualitative factors, the resulting measurement uncertainty, and the significance of the portion of the allowance for loan losses determined through qualitative factors.

58

The primary procedures we performed to address this critical audit matter included:

● Testing the effectiveness of internal controls over management’s allowance for loan losses qualitative factors including controls over:

o Completeness and accuracy of the data used in the determination of the qualitative factors.

o The mathematical accuracy of the allowance for loan loss calculation, including qualitative factors.

o Reasonableness of judgments and significant assumptions used in the development of the qualitative factors.

● Substantively testing management’s process to estimate the allowance for loan losses qualitative factors including testing:

o The completeness and accuracy of the data utilized in the determination of the qualitative factors.

o The mathematical accuracy of the allowance for loan loss calculation, including qualitative factors.

o The reasonableness of management’s judgments and significant assumptions used in the development of the qualitative factors.

/s/ Crowe LLP

Livingston, New Jersey

March 10, 2022

59

Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of HarborOne Bancorp, Inc.:

Opinion on the Financial Statements

We have audited HarborOne Bancorp, Inc.’s (the “Company”) consolidated statements of income, comprehensive income, changes in stockholders' equity and cash flows for the year ended December 31, 2019, and the related notes to the consolidated financial statements.  In our opinion, the consolidated financial statements present fairly, in all material respects, the Company’s results of operations and cash flows for the year ended December 31, 2019, in conformity with accounting principles generally accepted in the United States of America.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s consolidated financial statements based on our audit. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (“PCAOB”) and are required to be independent with respect to the Company in accordance with U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. Our audit included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audit also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audit provides a reasonable basis for our opinion.

/s/ Wolf & Company, P.C.

We served as the Company's auditor from 2008 to 2019.

Boston, Massachusetts

March 13, 2020

60

HarborOne Bancorp, Inc.

Consolidated Balance Sheets

	December 31,		December 31,
(in thousands, except share data)	2021		2020
Assets
Cash and due from banks	$	35,549	$	31,777
Short-term investments		159,170		174,093
Total cash and cash equivalents		194,719		205,870
Securities available for sale, at fair value		394,036		276,498
Federal Home Loan Bank stock, at cost		5,931		8,738
Asset held for sale		881		—
Loans held for sale, at fair value		45,642		208,612
Loans		3,607,733		3,494,642
Less: Allowance for loan losses		(45,377)		(55,395)
Net loans		3,562,356		3,439,247
Accrued interest receivable		10,624		11,874
Other real estate owned and repossessed assets		53		595
Mortgage servicing rights, at fair value		38,268		24,833
Property and equipment, net		50,745		49,580
Retirement plan annuities		14,174		13,747
Bank-owned life insurance		89,972		87,950
Goodwill		69,802		69,802
Intangible assets		3,164		4,370
Other assets		73,038		81,899
Total assets	$	4,553,405	$	4,483,615
Liabilities and Stockholders' Equity
Deposits:
Demand deposit accounts	$	743,051	$	689,672
NOW accounts		313,733		218,584
Regular savings and club accounts		1,138,979		998,994
Money market deposit accounts		858,970		866,661
Term certificate accounts		627,916		732,298
Total deposits		3,682,649		3,506,209
Short-term borrowed funds		—		35,000
Long-term borrowed funds		55,711		114,097
Subordinated debt		34,159		34,033
Mortgagors' escrow accounts		8,459		7,736
Accrued interest payable		1,083		1,262
Other liabilities and accrued expenses		92,083		88,964
Total liabilities		3,874,144		3,787,301
Commitments and contingencies (Notes 9 and 10)
Common stock, $0.01 par value; 150,000,000 shares authorized; 59,087,487 and 58,834,970 shares issued; 52,390,478 and 57,205,458 shares outstanding at December 31, 2021 and 2020, respectively		585		584
Additional paid-in capital		469,934		464,176
Retained earnings		325,699		277,312
Treasury stock, at cost, 6,693,504 and 1,629,512 shares at December 31, 2021 and 2020, respectively		(85,859)		(16,644)
Accumulated other comprehensive (loss) income		(1,637)		2,185
Unearned compensation - ESOP		(29,461)		(31,299)
Total stockholders' equity		679,261		696,314
Total liabilities and stockholders' equity	$	4,553,405	$	4,483,615

The accompanying notes are an integral part of these Consolidated Financial Statements.

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Consolidated Statements of Income

	Year Ended December 31,
(in thousands, except share data)	2021		2020		2019
Interest and dividend income:
Interest and fees on loans	$	135,823	$	137,765	$	142,228
Interest on loans held for sale		3,342		3,892		2,767
Interest on taxable securities		4,212		5,510		6,325
Interest on non-taxable securities		—		103		494
Other interest and dividend income		518		1,288		2,970
Total interest and dividend income		143,895		148,558		154,784
Interest expense:
Interest on deposits		8,723		22,793		37,057
Interest on FHLB borrowings		1,707		3,604		6,588
Interest on subordinated debentures		2,095		2,095		2,077
Total interest expense		12,525		28,492		45,722
Net interest and dividend income		131,370		120,066		109,062
Provision (credit) for loan losses		(7,258)		34,815		4,747
Net interest and dividend income, after provision (credit) for loan losses		138,628		85,251		104,315
Noninterest income:
Mortgage banking income:
Gain on sale of mortgage loans		61,883		105,469		33,557
Changes in mortgage servicing rights fair value		(380)		(6,732)		(6,241)
Other		15,831		15,172		9,459
Total mortgage banking income		77,334		113,909		36,775
Deposit account fees		17,839		14,018		16,294
Income on retirement plan annuities		427		414		402
Loss on disposal of asset held for sale		—		—		(482)
Gain on sale and call of securities, net		241		2,533		1,344
Bank-owned life insurance income		2,022		2,215		1,105
Other income		2,823		5,591		4,657
Total noninterest income		100,686		138,680		60,095
Noninterest expense:
Compensation and benefits		101,924		105,615		86,787
Occupancy and equipment		19,646		17,841		17,396
Data processing		9,154		8,811		8,692
Loan expenses		5,740		9,810		5,325
Marketing		3,644		3,390		3,705
Deposit expenses		1,782		1,874		1,583
Postage and printing		1,620		1,819		1,935
Professional fees		5,875		5,456		5,689
Prepayment penalties on Federal Home Loan Bank advances		1,095		—		—
Foreclosed and repossessed assets		(398)		(4)		13
Deposit insurance		1,338		1,180		1,035
Other expenses		7,442		10,130		9,574
Total noninterest expense		158,862		165,922		141,734
Income before income taxes		80,452		58,009		22,676
Income tax provision		21,935		13,217		4,408
Net income	$	58,517	$	44,792	$	18,268
Earnings per common share:
Basic	$	1.15	$	0.82	$	0.33
Diluted	$	1.14	$	0.82	$	0.33
Weighted average shares outstanding:
Basic		50,746,302		54,313,368		55,731,637
Diluted		51,523,135		54,319,835		55,731,776

The accompanying notes are an integral part of these Consolidated Financial Statements.

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HarborOne Bancorp, Inc.

Consolidated Statements of Comprehensive Income

	Year Ended December 31,
(in thousands)	2021		2020		2019
Net income	$	58,517	$	44,792		18,268
Other comprehensive income:
Unrealized gain/loss on cash flow hedge:
Unrealized holding gains (losses)		2,557		(1,453)		—
Reclassification adjustment for net losses included in net income		513		46		—
Net change in unrealized gains (losses) on derivatives in cash flow hedging instruments		3,070		(1,407)		—
Related tax effect		(860)		394		—
Net-of-tax amount		2,210		(1,013)		—
Unrealized gain/loss on securities available for sale:
Unrealized holding (losses) gains		(7,496)		4,214		6,266
Reclassification of unrealized gain on securities transferred to available for sale		—		522		—
Reclassification adjustment for net realized gains		(241)		(2,533)		(1,344)
Net unrealized (losses) gains		(7,737)		2,203		4,922
Related tax effect		1,705		(485)		(1,084)
Net-of-tax amount		(6,032)		1,718		3,838
Total other comprehensive (loss) income		(3,822)		705		3,838
Comprehensive income	$	54,695	$	45,497		22,106

The accompanying notes are an integral part of these Consolidated Financial Statements.

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HarborOne Bancorp, Inc.

Consolidated Statements of Changes in Stockholders’ Equity

										Accumulated
	Common Stock			Additional				Treasury		Other		Unearned		Total
	Outstanding			Paid-in		Retained		Stock,		Comprehensive		Compensation		Stockholders'
(in thousands, except share data)	Shares	Amount		Capital		Earnings		at Cost		Income (Loss)		- ESOP		Equity
Balance at December 31, 2018	58,465,505	$	327	$	152,156	$	219,088	$	(1,548)	$	(2,358)	$	(10,091)	$	357,574
Corporate Reorganization:
Conversion of HarborOne Bancorp, Inc. (net of costs of $6.3 million)	8,760		257		303,804		—		—		—		—		304,061
Purchase of 2,482,945 shares by the ESOP	—		—		—		—		—		—		(24,829)		(24,829)
Treasury stock retired	—		—		(1,548)		—		1,548		—		—		-
Contributions of HarborOne Bancorp Mutual Bancshares	—		—		99		—		—		—		—		99
Comprehensive income	—		—		—		18,268		—		3,838		—		22,106
ESOP shares committed to be released (230,724 shares)	—		—		872		—		—		—		1,783		2,655
Restricted stock awards granted, net of awards forfeited	14,957		—		—		—		—		—		—		-
Share-based compensation expense	—		—		4,849		—		—		—		—		4,849
Treasury stock purchased	(71,201)		—		—		—		(721)		—		—		(721)
Balance at December 31, 2019	58,418,021	$	584	$	460,232	$	237,356	$	(721)	$	1,480	$	(33,137)	$	665,794
Comprehensive income	—		—		—		44,792		—		705		—		45,497
Dividends declared of $0.09 per share	—		—		—		(4,836)		—		—		—		(4,836)
ESOP shares committed to be released (230,723 shares)	—		—		265		—		—		—		1,838		2,103
Restricted stock awards granted, net of awards forfeited	345,748		—		—		—		—		—		—		—
Share-based compensation expense	—		—		3,679		—		—		—		—		3,679
Treasury stock purchased	(1,558,311)		—		—		—		(15,923)		—		—		(15,923)
Balance at December 31, 2020	57,205,458	$	584	$	464,176	$	277,312	$	(16,644)	$	2,185	$	(31,299)	$	696,314
Comprehensive income(loss)	—		—		—		58,517		—		(3,822)		—		54,695
Dividends declared of $0.20 per share	—		—		—		(10,130)		—		—		—		(10,130)
ESOP shares committed to be released (230,722 shares)	—		—		1,332		—		—		—		1,838		3,170
Restricted stock awards granted, net of forfeitures	186,172		—		—		—		—		—		—		—
Share-based compensation expense	—		—		3,784		—		—		—		—		3,784
Stock option exercised	62,840		1		642		—		—		—		—		643
Treasury stock purchased	(5,063,992)		—		—		—		(69,215)		—		—		(69,215)
Balance at December 31, 2021	52,390,478	$	585	$	469,934	$	325,699	$	(85,859)	$	(1,637)	$	(29,461)	$	679,261

The accompanying notes are an integral part of these Consolidated Financial Statements.

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HarborOne Bancorp, Inc.

Consolidated Statements of Cash Flows

	Year Ended December 31,
(in thousands)	2021			2020		2019
Cash flows from operating activities:
Net income	$	58,517		$	44,792	$	18,268
Adjustments to reconcile net income to net cash used by operating activities:
(Credit) provision for loan losses		(7,258)			34,815		4,747
Net amortization of securities premiums/discounts		3,689			2,263		391
Proceeds from sale of loans		2,190,295			2,460,786		1,105,494
Loans originated for sale		(1,973,672)			(2,446,830)		(1,138,718)
Net (accretion) amortization of net deferred loan costs/fees and premiums		(2,530)			370		2,867
Depreciation and amortization of premises and equipment		4,412			4,011		4,394
Change in mortgage servicing rights fair value		380			6,732		6,241
Mortgage servicing rights capitalized		(13,815)			(14,415)		(1,173)
Accretion of fair value adjustment on loans and deposits, net		(3,455)			(4,175)		(2,838)
Amortization of other intangible assets		1,206			1,665		2,344
Amortization of subordinated debt issuance costs		126			126		108
Gain on sale and call of securities, net		(241)			(2,533)		(1,344)
Net gains on mortgage loan sales, including fair value adjustments		(53,653)			(112,016)		(35,221)
Bank-owned life insurance income		(2,022)			(2,215)		(1,105)
Income on retirement plan annuities		(427)			(414)		(402)
Loss on disposal of asset held for sale		—			—		482
Net loss on disposal of premises and equipment		—			101		116
Net (gain) loss on sale and write-down of other real estate owned and repossessed assets		(243)			(41)		(69)
Deferred income tax expense (benefit)		6,427			(3,614)		(556)
ESOP expense		3,170			2,103		2,655
Share-based compensation expense		3,784			3,679		4,849
Increase in operating lease right-of-use assets		(3,592)	���		—		—
Increase in operating lease liabilities		4,000			—		—
Change in other assets		32,974			(33,222)		(11,619)
Change in other liabilities		(23,777)			31,080		3,962
Net cash provided (used) by operating activities		224,295			(26,952)		(36,127)
Cash flows from investing activities:
Activity in securities available for sale:
Maturities, prepayments and calls		148,702			110,615		56,691
Purchases		(316,746)			(191,560)		(109,289)
Sales		39,321			67,574		28,391
Activity in securities held to maturity:
Maturities, prepayment and calls		—			432		18,218
Sales		—			4,759		—
Net redemption of FHLB stock		2,807			8,383		7,848
Investment in bank-owned life insurance		—			—		(40,000)
Proceeds on asset held for sale		—			8,536		—
Proceeds from sale of portfolio loans transferred to held for sale		—			10,000		—
Loan pool purchases		(26,768)			—		—
Participation-in loan purchases		(87,837)			(27,133)		(112,259)
Net loan payments (originations)		4,352			(306,421)		(76,389)
Proceeds from sale of other real estate owned and repossessed assets		1,576			1,704		2,290
Additions to property and equipment		(6,458)			(5,741)		(4,434)
Cash received in MHC merger		—			—		99
Net cash used by investing activities		(241,051)			(318,852)		(228,834)

(continued)

The accompanying notes are an integral part of these Consolidated Financial Statements.

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HarborOne Bancorp, Inc.

Consolidated Statements of Cash Flows

	Year Ended December 31,
(in thousands)	2021		2020		2019
Cash flows from financing activities:
Net increase in deposits		176,035		562,591		256,847
Net change in short-term borrowed funds		(35,000)		(148,000)		(107,000)
Proceeds from other borrowed funds and subordinated debt		3,400		40,000		31,220
Repayment of other borrowed funds		(61,786)		(97,035)		(90,024)
Net change in mortgagors' escrow accounts		723		1,683		1,502
Purchase of shares by the ESOP		—		—		(24,829)
Proceeds from exercise of stock options		643		—		—
Treasury stock purchased		(69,215)		(15,923)		(721)
Net proceeds from sale of common stock		—		—		304,061
Dividends paid		(9,195)		(3,258)		—
Net cash provided by financing activities		5,605		340,058		371,056
Net change in cash and cash equivalents		(11,151)		(5,746)		106,095
Cash and cash equivalents at beginning of period		205,870		211,616		105,521
Cash and cash equivalents at end of period	$	194,719	$	205,870	$	211,616
Supplemental cash flow information:
Interest paid on deposits	$	8,714	$	23,253	$	36,824
Interest paid on borrowed funds		3,951		5,910		8,933
Income taxes paid, net		20,885		18,089		3,627
Transfer of loans to other real estate owned and repossessed assets		792		1,540		2,191
Transfer of securities held to maturity to available for sale, fair value		—		22,051		—
Transfer of asset to assets held for sale		881		10,937		8,536
Dividends declared		10,130		4,836		—
Supplemental disclosure related to adoption of ASU 2016-02, detailed in Note 1:
ROU asset	$	23,189	$	—	$	—
Operating lease liabilities		24,370		—		—

The accompanying notes are an integral part of these Consolidated Financial Statements.

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

1.SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation and Consolidation

HarborOne Bancorp, Inc. (the “Company”) is the stock holding company of HarborOne Bank (the “Bank”), a Massachusetts-chartered savings bank, which in turn owns a residential mortgage banking company, HarborOne Mortgage, LLC (“HarborOne Mortgage”). HarborOne Mortgage was acquired as Merrimack Mortgage, LLC on July 1, 2015 and effective April 3, 2018 became HarborOne Mortgage. The Consolidated Financial Statements include the accounts of the Company, the Company’s subsidiaries, Legion Parkway Company LLC, a security corporation formed on July 13, 2016 and HarborOne Bank; and the Bank’s wholly-owned subsidiaries. HarborOne Mortgage, 2 security corporation subsidiaries and 1 passive investment subsidiary, which were established for the purpose of buying, holding and selling securities on their own behalf. All significant intercompany balances and transactions have been eliminated in consolidation.

Conversion and Reorganization

On August 14, 2019, the Company completed a second step conversion offering (the “Offering”). Prior to the completion of the Offering, approximately 53% of the shares of common stock of the Company were owned by HarborOne Mutual Bancshares, a mutual holding company (the “MHC”). The Company raised gross proceeds of $310.4 million and incurred expenses of $6.3 million, resulting in net cash proceeds of $304.1 million by selling 31,036,812 shares of common stock at $10.00 per share in the Offering, shares of common stock formerly held by the MHC. In addition, each share of the Company common stock owned by shareholders, other than the MHC, prior to the Offering was exchanged for 1.795431 shares of Company common stock, for a total of 12,162,763 shares of Company common stock that were issued in the exchange. The Company utilized $24.8 million to fund an additional ESOP loan, invested $151.3 million into the Bank’s operations, and retained the remaining amount for general corporate purposes.

All historical share and per share information has been restated to reflect the 1.795431 exchange ratio.

The Company established a liquidation account in connection with Offering. The liquidation accounts are maintained for the benefit of the eligible account holders and supplemental eligible account holders who maintain their accounts at the Bank after the offering. The liquidation accounts are reduced annually to the extent that such account holders have reduced their qualifying deposits as of each anniversary date. Subsequent increases will not restore an account holder’s interest in the liquidation account. The Company is not permitted to pay dividends on its capital stock if the Company’s shareholders’ equity would be reduced below the amount of the liquidation account.

Nature of Operations

The Company provides a variety of financial services to individuals and businesses through its 30 full-service bank branches in Massachusetts and Rhode Island, and a commercial lending office in each of Boston, Massachusetts and Providence, Rhode Island. HarborOne Mortgage maintains 28 offices in Massachusetts, Rhode Island, and New Hampshire and originates loans in 7 additional states.

The Company’s primary deposit products are checking, money market, savings and term certificate of deposit accounts while its primary lending products are commercial real estate, commercial, residential mortgages and consumer loans, including indirect automobile lease loans. The Company also originates, sells and services residential mortgage loans primarily through HarborOne Mortgage.

Risks and Uncertainties

On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) was enacted to address the economic effects of the COVID-19 pandemic.

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

The CARES Act authorized the Small Business Administration (“SBA”) to temporarily guarantee loans under a new loan program called the Paycheck Protection Program (“PPP”). As of December 31, 2021, PPP loans outstanding amounted to $27.0 million, and there was $949,000 in deferred processing fee income that will be recognized in the first quarter of 2022 when the remaining loans are expected to be forgiven.

The CARES Act also allowed banks to elect to suspend requirements under accounting principles generally accepted in the United States of America (“GAAP”) for loan modifications related to the COVID-19 pandemic that would otherwise be categorized as a restructured loan, including impairment for accounting purposes. From March 1, 2020 through January 1, 2022, a financial institution may elect to suspend the requirements under accounting principles generally accepted in the U.S. for loan modifications related to the COVID–19 pandemic that would otherwise be categorized as a troubled debt restructured (“TDR”), including impairment accounting. This TDR relief is applicable for the term of the loan modification that occurs during the applicable period for a loan that was not more than 30 days past due as of December 31, 2019. Financial institutions are required to maintain records of the volume of loans involved in modifications to which TDR relief is applicable.

With the passage of the CARES Act, the option to delay implementation of FASB Accounting Standards Update (ASU) 2016-13, Financial Instruments-Credit Losses (Topic 326), commonly referred to as “CECL,” was provided until the earlier of the national health emergency being declared over or December 31, 2020. The Consolidated Appropriations Act passed on December 27, 2020 provided the option of postponing adoption of the CECL standard until the earlier of the end of the national emergency declaration related to the COVID-19 pandemic or December 31, 2022.

The fiscal stimulus and relief programs have been an effective mitigant to credit losses in the near term; however, once these programs are discontinued the severity of potential losses is uncertain and depends on numerous factors and future developments. The Company could experience a material adverse effect on its business, financial condition, results of operations and cash flows. Effects may include:

● Net interest income could be reduced. In accordance with regulatory guidance, the Company worked with borrowers impacted by the COVID-19 pandemic to defer payments. While interest will continue to be recognized in accordance with GAAP, should eventual credit losses on these deferments emerge, interest income would be negatively impacted.

● The provision for loan losses could increase. Continued uncertainty regarding the severity and duration of the COVID-19 pandemic and related economic effects will continue to affect the accounting for loan losses. It also is possible that asset quality could worsen, and loan charge-offs increase.

● Noninterest income could be reduced. Uncertainty regarding the severity and duration of the COVID-19 pandemic could cause further volatility in the financial markets. Mortgage banking revenues are dependent on mortgage origination volume and are sensitive to interest rates and the condition of housing markets.

● Valuation and fair value measurement challenges may occur. The COVID-19 pandemic could cause further and sustained decline in the Company’s stock price or the occurrence of additional valuation triggering events that could result in an impairment charge to earnings.

Use of Estimates

To prepare financial statements in conformity with accounting principles generally accepted in the United States of America, Management makes estimates and assumptions based on available information. These estimates and assumptions affect the amounts reported in the financial statements and the disclosures provided, however, actual results could differ.

Significant Group Concentration of Credit Risk

The Company has cash and federal fund balances on deposit at correspondent banks that exceed insurable limits. The Company has not experienced any losses on such amounts. Most of the Company’s lending activities are with borrowers located within south eastern New England. The ability and willingness of residential and consumer borrowers to honor their repayment commitments is

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

generally dependent on the level of overall economic activity within the borrowers’ geographic area and real estate values. Note 5 provides the detail of the Company’s loan portfolio and Note 3 provides the detail of the Company’s investment portfolio. The Company does not have any significant concentrations to any one industry or customer.

Reclassifications

Certain previously reported amounts have been reclassified to conform to the current year’s presentation.

Cash Flows

Cash and cash equivalents include cash, interest-bearing deposits with other financial institutions with maturities fewer than 90 days, and federal funds sold. Net cash flows are reported for customer loan and deposit transactions and interest-bearing deposits in other financial institutions.

Debt Securities

Debt securities are classified as held-to-maturity and carried at amortized cost when Management has the positive intent and ability to hold them to maturity. Debt securities are classified as available for sale when they might be sold before maturity. Securities available for sale are carried at fair value, with unrealized holding gains and losses reported in other comprehensive income, net of tax.

Interest income includes amortization of purchase premium or discount. Premiums and discounts on securities are amortized on the level-yield method without anticipating prepayments, except for mortgage-backed securities where prepayments are anticipated. Gains and losses on sales are recorded on the trade date and determined using the specific identification method.

Management evaluates debt securities for other-than-temporary impairment (“OTTI”) on at least a quarterly basis, and more frequently when economic or market conditions warrant such an evaluation. For debt securities in an unrealized loss position, Management considers the extent and duration of the unrealized loss, and the financial condition and near-term prospects of the issuer. Management also assesses whether it intends to sell, or it is more likely than not that it will be required to sell, a debt security in an unrealized loss position before recovery of its amortized cost basis. If either of the criteria regarding intent or requirement to sell is met, the entire difference between amortized cost and fair value is recognized as impairment through earnings. For debt securities that do not meet the aforementioned criteria, the amount of impairment is split into two components as follows: (1) OTTI related to credit loss, which must be recognized in the income statement and (2) OTTI related to other factors, which is recognized in other comprehensive income. The credit loss is defined as the difference between the present value of the cash flows expected to be collected and the amortized cost basis.

Federal Home Loan Bank Stock

The Company, as a member of the Federal Home Loan Bank (“FHLB”) system, is required to maintain an investment in capital stock of the FHLB of Boston. Based on redemption provisions of the FHLB, the stock has no quoted market value and is carried at cost. At its discretion, the FHLB may declare dividends on the stock. The Company reviews FHLB stock for impairment based on the ultimate recoverability of the cost basis. As of December 31, 2021 and 2020, 0 impairment has been recognized.

Mortgage Loans Held for Sale

Residential mortgage loans originated with the intent to sell are classified as held-for-sale and are carried at fair value. Loan origination costs for loans held for sale that the Company accounts for under the fair value option are recognized in noninterest expense when incurred. Changes in fair value are recognized in mortgage banking income. Gains and losses on residential loan sales are recognized at the time of sale and are included in mortgage banking income. Upfront fees and costs related to mortgage loans held for sale for which the fair value option was elected are recognized in mortgage banking income as received / incurred and are not deferred.

Interest income on mortgage loans held for sale is recorded in interest income.

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Loans

Loans held for investment are reported at their outstanding unpaid principal balances adjusted for charge-offs, the allowance for loan losses, and any unamortized deferred origination fees and costs.

Loan origination fees are offset with related direct incremental loan origination costs and the resulting net amount is deferred and amortized to interest income using the level-yield method over the remaining life of the loan without anticipating prepayment.

Accrual of interest on loans is discontinued when collectability of principal or interest is uncertain or when payments of principal or interest have become contractually past due 90 days or more. Past due status is based on contractual terms of the loan. However, a loan may remain on accrual status if both the value of any collateral securing the loan is sufficient to cover principal and accrued interest thereon, and the loan is in the process of collection. In all cases, loans are placed on nonaccrual or charged-off at an earlier date if collection of principal or interest is considered doubtful.

All interest accrued but not received for loans placed on non-accrual is reversed against interest income. Interest received on such loans is accounted for on the cash-basis or cost-recovery method until qualifying for return to accrual. Under the cost-recovery method, interest income is not recognized until the loan balance is reduced to zero.

Under the cash-basis method, interest income is recorded when the payment is received in cash. Loans are returned to accrual status when all the principal and interest amounts contractually due are brought current and future payments are reasonably assured.

The Company’s loan portfolio includes residential real estate, commercial real estate, construction, commercial and industrial and consumer segments. Residential real estate loans include classes for one- to four-family and second mortgages and equity lines of credit. Consumer loans include classes for auto and personal loans.  

The Company’s acquired loans are recorded at fair value with no carryover of the allowance for loan losses. Net discount on performing loans acquired are recognized as interest income over the remaining life of the loan.

Acquired loans determined to have evidence of deterioration in credit quality and when it is probable, at acquisition, that all contractually required payments will not be collected, are deemed to be purchased credit impaired (“PCI”) loans. For PCI loans, the excess of cash flows expected to be collected over the carrying amount of the loans, referred to as the “accretable yield,” is accreted into interest income over the life of the loans using the effective yield method. The Company monitors actual cash flows to determine any deterioration from those forecasted at the acquisition date, which is evaluated and recorded through the allowance for loan losses.

Allowance for Loan Losses

The allowance for loan losses is established based upon the level of estimated probable losses in the current loan portfolio. Loan losses are charged against the allowance when Management believes the collectability of a loan balance is doubtful. Subsequent recoveries, if any, are credited to the allowance.

The allowance for loan losses is evaluated on a regular basis by Management. This evaluation is inherently subjective as it requires estimates that are susceptible to significant revision as more information becomes available. The allowance consists of general, specific and unallocated components, as further described below.

General component

The general component of the allowance for loan losses is based on historical loss experience adjusted for qualitative factors stratified by the Company’s loan segments. Management uses a rolling average of historical losses based on a time frame appropriate to capture relevant loss data for each loan segment except commercial real estate, commercial construction and commercial and industrial loans. Due to the lack of historical loss experience for our commercial real estate, commercial construction and commercial and industrial loan portfolio, we utilize peer loss data. Adjustments to loss factors are considered for the following qualitative factors: levels/trends in delinquencies, modifications, and charge-offs; trends in volume, concentrations, and terms of loans; effects of changes in risk selection and underwriting standards and other changes in lending policies, procedures and practices; changes in the loan review system; experience/ability/depth of lending management and staff;

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

unemployment rates; national and local economic trends and conditions; and other external factors, including COVID-19. The determination of qualitative factors involves significant judgement. The qualitative factors are determined based on the various risk characteristics of each loan segment. Risk characteristics relevant to each portfolio segment are as follows:

Residential real estate – The Company generally does not originate portfolio loans with a loan-to-value ratio greater than 80 percent without obtaining private mortgage insurance and does not generally grant loans that would be classified as subprime upon origination. The Company generally has first or second liens on the property securing equity lines of credit. Loans in this segment are generally collateralized by residential real estate and repayment is dependent on the credit quality of the individual borrower. The overall health of the economy, including unemployment rates and housing prices, can have an effect on the credit quality in this segment.

Residential construction –Residential construction loans include loans to build one- to four-family owner-occupied properties, which are subject to the same credit quality factors as residential real estate loans.    

Commercial real estate – Commercial real estate loans are primarily secured by income-producing properties in southeastern New England. The underlying cash flows generated by the properties can be adversely impacted by a downturn in the economy, as evidenced by increased vacancy rates, which in turn, could have an effect on the credit quality in this segment. Management obtains rent rolls annually and continually monitors the cash flows of these loans.

Commercial construction –Commercial construction loans may include speculative real estate development loans for which payment is derived from lease or sale of the property. Credit risk is affected by cost overruns, time to lease or sell at an adequate price, and market conditions.

Commercial and industrial – Commercial and industrial loans in this segment are made to businesses and are generally secured by assets of the business. Repayment is expected from the cash flows of the business. A weakened economy, and resultant decreased consumer or business spending, could have an effect on the credit quality in this segment.  

Consumer – Consumer loans in this segment are generally secured by automobiles or unsecured and repayment is dependent on the credit quality of the individual borrower.

Specific Reserve

The specific reserves relate to loans that are classified as impaired. Residential real estate and commercial loans are evaluated for impairment on a loan-by-loan basis. Impairment is determined by nonaccrual status, whether a loan is subject to a TDR agreement or in the case of certain loans, based on the internal credit rating. Large groups of smaller balance homogeneous loans are collectively evaluated for impairment. Accordingly, except for TDRs, the Company does not separately identify individual consumer loans for impairment evaluation.  

A loan is considered impaired when, based on current information and events, it is probable that the Company will be unable to collect the scheduled payments of principal or interest when due according to the contractual terms of the loan agreement. Factors considered by Management in determining impairment include payment status, collateral value, and the probability of collecting scheduled principal and interest payments when due. Loans that experience insignificant payment delays and payment shortfalls generally are not classified as impaired. Management determines the significance of payment delays and payment shortfalls on a case-by-case basis, taking into consideration all of the circumstances surrounding the loan and the borrower, including the length of the delay, the reasons for the delay, the borrower’s prior payment record, and the amount of the shortfall in relation to the principal and interest owed.  

TDRs are individually evaluated for impairment and included in the separately identified impairment disclosures. TDRs are measured at the present value of estimated future cash flows using the loan’s effective rate at inception. If a TDR is considered to be a collateral dependent loan, the loan is reported, net, at the fair value of the collateral.

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

For TDRs that subsequently default, the Company determines the amount of the allowance on that loan in accordance with the accounting policy for the allowance for loan losses on loans individually identified as impaired. The company incorporates recent historical experience related to TDRs including the performance of TDRs that subsequently default into the calculation of the allowance by loan portfolio segment.

Unallocated component

The unallocated component of the allowance reflects the margin of imprecision inherent in the underlying assumptions used in the methodologies for estimating specific and general reserves in the portfolio. The unallocated component is maintained to cover uncertainties that could affect Management’s estimate of probable losses. Additionally, the Company’s unseasoned commercial portfolio and use of peer group data to establish general reserves for the commercial portfolio adds another element of risk to Management’s estimates.

Loan Commitments and Related Financial Instruments

Financial instruments include off-balance sheet credit instruments, such as commitments to make loans and commercial letters of credit, issued to meet customer financing needs. The face amount for these items represents the exposure to loss, before considering customer collateral or ability to repay. Such financial instruments are recorded when they are funded.

Property and Equipment

Land is carried at cost. Buildings, leasehold improvements, and furniture and equipment are carried at cost, less accumulated depreciation and amortization, computed on the straight-line method over the estimated useful lives of the assets or the terms of the leases, if shorter. Expected terms include lease option periods to the extent that the exercise of such options is reasonably assured. Maintenance and repairs are charged to expense as incurred and improvements are capitalized.

Leases

The Company adopted Accounting Standards Update (“ASU”) 2016-02 on January 1, 2021, which requires lessees to recognize most leases on their balance sheet. Lessor accounting is largely unchanged. ASU 2016-02 requires both quantitative and qualitative disclosures regarding key information about lease arrangements from both lessees and lessors. The Company elected the effective date transition method utilizing the adoption date as the first date of application of the revised guidance. As a result, prior period amounts have not been restated. Upon adoption, the Company elected certain transitional practical expedients offered through the guidance, including the “package of practical expedients” whereby it did not reassess (i) whether any expired or existing contracts contain leases, (ii) the lease classification of any expired or existing leases, and (iii) initial direct costs for any existing leases, which resulted in the Company not recognizing a cumulative effect adjustment to retained earnings. Management evaluated the leasing contracts and activities and developed methodologies and processes to estimate and account for the right-of-use (“ROU”) assets and lease liabilities for building leases based on the present value of future lease payments. On January 1, 2021, the Company recorded right-of-use (“ROU”) assets, included in other assets, and lease liabilities, included in other liabilities, totaling $23.2 million and $24.4 million, respectively. The impact to capital ratios as a result of increased risk-weighted assets was immaterial. The adoption of this guidance did not result in a material change to lessee expense recognition.

The Company is committed to rent premises and equipment used in business operations under non-cancelable operating leases and determines if an arrangement meets the definition of a lease upon inception. Leases that transfer substantially all of the benefits and risks of ownership to the Company are classified as finance leases, while all others are classified as operating leases. At lease commencement, a lease liability and ROU asset are calculated and recognized on both types of leases. The lease liability is equal to the present value of the future minimum lease payments. The ROU asset is equal to the lease liability, plus any initial direct costs and prepaid lease payments, less any lessor incentives received. Operating lease ROU assets are included in other assets and finance lease ROU assets are included in premises and equipment, net. The Company’s leases do not provide an implicit interest rate; therefore, the Company used the appropriate Federal Home Loan Bank (“FHLB”) term rate commensurate with the underlying lease terms to determine the present value of operating lease liabilities. The lease term used in the calculation includes any options to extend that the Company is reasonably certain to exercise, determined on a lease-by-lease basis. Leases with an initial term of 12 months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over the lease term.

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

At December, 2021, the Company had no finance lease ROU assets or lease liabilities. For operating leases, total lease cost is comprised of lease expense, short-term lease cost, and variable lease cost. Lease expense includes future minimum lease payments, which are recognized on a straight-line basis over the lease term, as well as common area maintenance charges, real estate taxes, insurance and other expenses, where applicable, which are expensed as incurred. Total lease cost for operating leases is recorded in occupancy and equipment noninterest expense. See Note 15, Operating Lease Right-of-Use Assets and Liabilities, for further information.

Retirement Plan Annuities

Retirement plan annuities are reflected on the Consolidated Balance Sheets at the face amount of the policies. Changes in recorded value are reflected in income on retirement plan annuities on the Consolidated Statements of Income.

Bank-owned Life Insurance

Bank-owned life insurance policies are reflected on the Consolidated Balance Sheets at net cash surrender value. Changes in the net cash surrender value of the policies, as well as insurance proceeds received, are reflected in bank-owned life insurance income on the Consolidated Statements of Income and are not subject to income taxes. The Company is the beneficiary on these life insurance policies which are purchased for select employees of the Company.

Employee Stock Ownership Plan

Compensation expense for the Company’s ESOP is recorded at an amount equal to the shares committed to be allocated by the ESOP multiplied by the quarterly average fair market value of the shares during the year. The Company recognizes compensation expense ratably over the year based upon the Company’s estimate of the number of shares committed to be allocated by the ESOP. The difference between the average fair market value and the cost of the shares committed to be allocated by the ESOP is recorded as an adjustment to additional paid-in capital. Dividends on allocated ESOP shares reduce retained earnings; dividends on unearned ESOP shares reduce debt and accrued interest.

Mortgage Servicing Rights

When mortgage loans are sold with servicing retained, servicing rights are initially recorded at fair value with the income statement effect recorded in gains on sales of loans. Fair value is based on market prices for comparable mortgage servicing contracts, when available, or alternatively, is based on a valuation model that calculates the present value of estimated future net servicing income.

Under the fair value measurement method, the Company measures servicing rights at fair value at each reporting date and reports changes in fair value of servicing assets in earnings in the period in which the changes occur, and are included with changes in mortgage servicing rights fair value on the income statement. The fair values of servicing rights are subject to significant fluctuations as a result of changes in estimated and actual prepayment speeds and default rates and losses.

Servicing fee income, which is reported on the income statement as Mortgage banking income, Other income, is recorded for fees earned for servicing loans. The fees are based on a contractual percentage of the outstanding principal; or a fixed amount per loan and are recorded as income when earned. Late fees and ancillary fees related to loan servicing are not material.

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Derivative Financial Instruments

At the inception of a derivative contract, the Company designates the derivative as one of three types based on the Company’s intentions and belief as to the likely effectiveness as a hedge. These three types are (1) a hedge of the fair value of a recognized asset or liability or of an unrecognized firm commitment (“fair value hedge”), (2) a hedge of a forecasted transaction or the variability of cash flows to be received or paid related to a recognized asset or liability (“cash flow hedge”), of (3) an instrument with no hedging designation (“stand-alone derivative”). For a fair value hedge, the gain or loss on the derivative, as well as the offsetting loss or gain on the hedged item attributable to the hedged risk, are recognized in current earnings as fair values change. For a cash flow hedge, the gain or loss on the derivative is reported in other comprehensive income and reclassified into earnings in the same periods during which the hedged transaction affects earnings. Changes in the fair value of derivatives that do not qualify for hedge accounting are reported currently in earnings, as non-interest income.

Net cash settlements on derivatives that qualify for hedge accounting are recorded in interest income or interest expense, based on the item being hedged. Net cash settlements on derivatives that do not qualify for hedge accounting are reported in non-interest income. Cash flows on hedges are classified in the cash flow statement the same as the cash flows of the items being hedged.

The Company formally documents all relationships between derivatives and hedged items, as well as the risk-management objective and strategy for undertaking various hedge transactions. This documentation includes linking fair value or cash flow hedges to specific assets and liabilities on the balance sheet or to specific firm commitments or forecasted transactions. The Company also formally assesses, both at the hedge’s inception and on an ongoing basis, whether the derivative instruments that are used in hedging transactions are highly effective in offsetting changes in fair values or cash flows of the hedged items. The Company discontinues hedge accounting prospectively when it is determined that (1) the derivative is no longer effective in offsetting changes in the fair value or cash flows of the hedged item; (2) the derivative expires, is sold, or terminated; (3) the derivative instrument is de-designated as a hedge because the forecasted transaction is no longer probable of occurring; (4) a hedged firm commitment no longer meets the definition of a firm commitment; or (5) Management otherwise determines that designation of the derivative as a hedging instrument is no longer appropriate.

When hedge accounting is discontinued, subsequent changes in fair value of the derivative are recorded as noninterest income. When a fair value hedge is discontinued, the hedged asset or liability is no longer adjusted for changes in fair value and the existing basis adjustment is amortized or accreted over the remaining life of the asset or liability. When a cash flow hedge is discontinued but the hedged cash flows or forecasted transaction is still expected to occur, changes in value that were accumulated in other comprehensive income are amortized or accreted into earnings over the same periods which the hedged transactions will affect earnings.

The Company accounts for commitments to fund mortgage loans (interest rate locks) to be sold into the secondary market and forward commitments for the future delivery of these mortgage loans as free standing derivatives. The fair value of the interest rate lock is recorded at the time the commitment to fund the mortgage loan is executed and is adjusted for the expected exercise of the commitment before the loan is funded. In order to hedge the change in interest rates resulting from its commitments to fund the loans, the Company enters into forward commitments for the future delivery of mortgage loans when interest rate locks are entered into. Fair values of these mortgage derivatives are estimated based on changes in mortgage interest rates from the date the interest on the loan is locked. Changes in fair value are recorded as gain on sale of mortgage loans.  

The Company also enters into interest rate swap contracts to meet the financing needs of the Company’s commercial customers. Offsetting swap agreements are simultaneously transacted to effectively eliminate the Company’s market and interest rate risk associated with the swaps. Interest rate swaps are recognized on the Consolidated Balance Sheets in other assets and other liabilities with changes in their fair values recorded in other income.

Transfers of Financial Assets

Transfers of an entire financial asset, a group of entire financial assets, or a participating interest in an entire financial asset are accounted for as sales when control over the assets has been surrendered. Control over transferred assets is deemed to be surrendered when (1) the assets have been isolated from the Company, (2) the transferee obtains the right to pledge or exchange the transferred assets, and (3) the Company does not maintain effective control over the transferred assets.

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

During the normal course of business, the Company may transfer a portion of a financial asset, for example, a participation loan or the government guaranteed portion of a loan. In order to be eligible for sale treatment, the transfer of the portion of the loan must meet the criteria of a participating interest. If it does not meet the criteria of a participating interest, the transfer must be accounted for as a secured borrowing. In order to meet the criteria for a participating interest, all cash flows from the loan must be divided proportionately, the rights of each loan holder must have the same priority, the loan holders must have no recourse to the transferor other than standard representations and warranties and no loan holder has the right to pledge or exchange the entire loan.

Other Real Estate Owned and Repossessed Assets

Assets acquired through, or in lieu of, loan foreclosure are held for sale and are initially recorded at fair value less estimated costs to sell when legal title is obtained, establishing a new cost basis. Subsequently, valuations are periodically updated by Management and the assets are carried at the lower of carrying amount or fair value less estimated costs to sell. The excess (deficiency) of any consideration received as compared to the carrying value of other real estate owned is recorded as a gain (loss) on sale of other real estate owned. Revenues and expenses from operations and changes in the valuation allowance and any direct write-downs are included in foreclosed and repossessed assets expense. Repossessed assets includes automobiles to be sold which are recorded at estimated fair value, less costs to sell, with the initial charge to the allowance for loan losses and the subsequent gain or loss on sale recorded to foreclosed and repossessed assets expense.

Goodwill and Identifiable Intangible Assets

The assets (including identifiable intangible assets) and liabilities acquired in a business combination are recorded at fair value at the date of acquisition. Goodwill is recognized for the excess of the acquisition cost over the fair values of the net assets acquired and is not subsequently amortized. Identifiable intangible assets include core deposit premium and non-compete contracts and are being amortized over their estimated lives. Management assesses the recoverability of goodwill at least on an annual basis and all intangible assets whenever events or changes in circumstances indicate that their carrying value may not be recoverable. The impairment test uses a combined qualitative and quantitative approach. The initial qualitative approach assesses whether the existence of events or circumstances led to a determination that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If, after this assessment, the Company determines that it is more likely than not that the fair value is less than the carrying value, a quantitative impairment test is performed. The quantitative impairment test compares book value to the fair value of the reporting unit. If the carrying amount exceeds fair value, an impairment charge is recorded through earnings. Management has identified 2 reporting units for purposes of testing goodwill for impairment. The Company’s reporting units are the same as the segments used for segment reporting - the Bank, including the 2 security corporations, and 1 passive investment company, and HarborOne Mortgage. NaN impairment has been recognized as of December 31, 2021.

Income Taxes

Deferred tax assets and liabilities are determined using the asset and liability (or balance sheet) method. Under this method, the net deferred tax asset or liability is determined based on the tax effects of the temporary differences between the book and tax bases of the various balance sheet assets and liabilities and gives current recognition to changes in tax rates and laws in the period on enactment. A valuation allowance is established against deferred tax assets when, based upon the available evidence including historical and projected taxable income, it is more likely than not that some or all of the deferred tax assets will not be realized.  

The Company records uncertain tax positions on the basis of a two-step process in which (1) we determine whether it is more likely than not that the tax positions will be sustained on the basis of the technical merits of the position and (2) for those tax positions that meet the more-likely-than-not recognition threshold, we recognize the largest amount of tax benefit that is more than 50 percent likely to be realized upon ultimate settlement with the related tax authority. The determination of whether or not a tax position has met the more likely than not recognition threshold considers the facts, circumstances and information available at the reporting date and is subject to Management’s judgment. The Company records interest and penalties as part of income tax expense.

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Fair Value of Financial Instruments

The fair value of financial instruments is estimated using relevant market information and other assumptions, as more fully disclosed in a separate note. Fair value estimates involve uncertainties and matters of significant judgement regarding interest rates, credit risk, prepayments, and other factors, especially in the absence of broad markets for particular items. Changes in assumptions or in market conditions could significantly affect these estimates.

Share-based Compensation Plans

The Company’s share-based compensation plans provide for awards of stock options, restricted stock and other stock-based compensation to directors, officers and employees. The cost of employee services received in exchange for awards of equity instruments is based on the grant-date fair value of those awards. Compensation cost is recognized over the requisite service period as a component of compensation expense. The Company uses the Black-Scholes option-pricing model to determine the fair value of stock options granted, while the market price of the Company’s common stock at the date of grant is used for restricted stock awards and performance stock units. Nonvested performance share unit compensation expense is based on the most recent performance assumption available and is adjusted as assumptions change.

The Company has elected to recognize forfeitures of awards as they occur (e.g., when an award does not vest because the employee leaves the Company or does not meet specific performance measures).

Comprehensive Income (Loss)

Comprehensive income (loss) consists of net income and other comprehensive income (loss). Other comprehensive income includes unrealized gains and losses on debt securities available for sale and cash flow hedges, net of taxes, which are also recognized as a separate component of equity.

Revenue Recognition

ASC 606, Revenue from Contracts with Customers, provides a revenue recognition framework for contracts with customers unless those contracts are within the scope of other accounting standards.

Revenue from deposit account-related fees, including general service fees charged for deposit account maintenance and activity and transaction-based fees charged for certain services, such as debit card, wire transfer or overdraft activities, is recognized when the performance obligation is completed, which is generally after a transaction is completed or monthly for account maintenance services.

Earnings Per Share

Basic earnings per common share is net income divided by the weighted-average number of common shares outstanding during the period. Unallocated ESOP shares are not deemed outstanding for earnings per share calculations. Restricted stock awards are included in weighted average common shares outstanding as they are earned. Outstanding unvested share-based payment awards that contain rights to nonforfeitable dividends are considered participating securities for this calculation. Diluted earnings per common share includes the dilutive effect of additional potential common shares issuable. Potential common shares that may be issued by the Company relate to outstanding stock options awards and restricted stock awards and are determined using the treasury stock method.

Loss Contingencies

Loss contingencies, including claims and legal actions arising in the ordinary course of business, are recorded as liabilities when the likelihood of loss is probable and an amount or range of loss can be reasonably estimated. Management does not believe such matters exist that will have a material effect on the financial statements.

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Recent Accounting Pronouncements

Accounting Guidance Issued and Adopted

ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. On March 12, 2020, the Financial Accounting Standards Board, or “FASB” issued Accounting Standards Update (ASU) 2020-4, “Reference Rate Reform (“ASU 2020-04”): Facilitation of the Effects of Reference Rate Reform on Financial Reporting.” ASU 2020-04 contains optional expedients and exceptions for applying generally accepted accounting principles to contract modifications and hedging relationships, subject to meeting certain criteria, that reference LIBOR or another reference rates expected to be discontinued. The Company’s cross-functional working group continues to implement its plan to transition from LIBOR consistent with industry timelines. The Company has selected the Secured Overnight Financing Rate (“SOFR”) as its primary alternative to LIBOR and may also use alternative reference rates, based on the individual needs of its customers and the type of credit being extended. The cross-functional working group has identified LIBOR-indexed products and is evaluating fallback language to facilitate the transition. Legacy LIBOR-based loans will be transitioned to an alternative reference rate on or before June 30, 2023. ASU 2020-04 was effective upon issuance and generally can be applied through December 31, 2022. The adoption of ASU 2020-04 did not significantly impact the Company’s Consolidated Financial Statements.

.

Accounting Guidance Issued But Not Yet Adopted

ASU 2016-13, Financial Instruments—Credit Losses (Topic 326). Commonly referred to as “CECL,” this guidance requires entities to measure all expected credit losses for financial assets held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. Entities will now use forward-looking information to better form their credit loss estimates. The ASU also requires enhanced disclosures to help financial statement users better understand significant estimates and judgments used in estimating credit losses, as well as the credit quality and underwriting standards of an entity’s portfolio.

As previously disclosed, the Company formed a cross-functional team to work through its implementation of CECL. The Company has completed its selection of the discounted cash flow modeling method and has run parallel processes and is in final review stages of completing its documentation including third party model validations. The Company had previously elected to delay its adoption of CECL, as provided by its emerging growth company status. The CARES Act allowed the Company to extend the transition   until the date on which the National Emergency concerning COVID-19 was terminated or December 31, 2020, whichever occurred first. The December 31, 2020 adoption date under the CARES Act was extended to January 1, 2022, and therefore the Company has adopted CECL on January 1, 2022.

2.CASH AND DUE FROM BANKS

Effective March 26, 2020, the Federal Reserve reduced the reserve requirement to 0% which eliminated reserve requirements for all depository institutions. Prior to March 26, 2020, the Company was required to maintain average balances on hand or with the Federal Reserve Bank of Boston.

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

3. DEBT SECURITIES

The amortized cost and fair value of securities with gross unrealized gains and losses is as follows:

			Gross		Gross
	Amortized		Unrealized		Unrealized		Fair
	Cost		Gains		Losses		Value
	(in thousands)
December 31, 2021:
Securities available for sale
U.S. government and government-sponsored enterprise obligations	$	42,148	$	—	$	883	$	41,265
U.S. government agency and government-sponsored residential mortgage-backed securities		347,716		914		3,870		344,760
U.S. government-sponsored collateralized mortgage obligations		3,927		100		—		4,027
SBA asset-backed securities		3,880		104		—		3,984
Total securities available for sale	$	397,671	$	1,118	$	4,753	$	394,036
December 31, 2020:
Securities available for sale
U.S. government and government-sponsored enterprise obligations	$	5,002	$	93	$	—	$	5,095
U.S. government agency and government-sponsored residential mortgage-backed securities		234,819		3,113		305		237,627
U.S. government-sponsored collateralized mortgage obligations		16,326		330		—		16,656
SBA asset-backed securities		16,249		871		—		17,120
Total securities available for sale	$	272,396	$	4,407	$	305	$	276,498

NaN mortgage-backed securities with a combined fair value of $13.9 million are pledged as collateral for interest rate swap agreements as of December 31, 2021 (see Note 14). NaN mortgage-backed securities with a combined fair value of $40.3 million were pledged as collateral for interest rate swap agreements as of December 31, 2020.

The amortized cost and fair value of debt securities by contractual maturity at December 31, 2021 is as follows:

	Available for Sale
	Amortized		Fair
	Cost		Value
	(in thousands)
After 1 year through 5 years	$	—	$	—
After 5 years through 10 years		42,148		41,265
Over 10 years		—		—
		42,148		41,265
U.S. government agency and government-sponsored residential mortgage-backed securities		347,716		344,760
U.S. government-sponsored collateralized mortgage obligations		3,927		4,027
SBA asset-backed securities		3,880		3,984
Total	$	397,671	$	394,036

U.S. government-sponsored residential mortgage-backed securities, collateralized mortgage obligations and securities whose underlying assets are loans from the SBA have stated maturities of 1 month to 30 years; however, it is expected that such securities will have shorter actual lives due to prepayments. U.S. government and GSE obligations are callable at the discretion of the issuer. The U.S. government and GSE obligations with a total fair value of $41.3 million have a final maturity of 10 years and a call feature of 2 months

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

to 2 years. At the year ended December 31, 2021 and 2020, there were 0 holdings of securities of any one issuer, other than the U.S. government and its agencies, in an amount greater than 10% of shareholder equity.

The following table shows proceeds and gross realized gains and losses related to the sales and calls of securities for the periods indicated:

		Year Ended December 31,
		2021		2020		2019
		(in thousands)
Sales
Proceeds	$	39,321	$	72,333	$	28,391
Gross gains		241		2,521		1,267
Gross losses		—		—		—
Calls
Proceeds	$	5,000	$	13,635	$	20,145
Gross gains		—		12		77
Gross losses		—		—		—

Information pertaining to securities with gross unrealized losses at December 31, 2021 and December 31, 2020 aggregated by investment category and length of time that individual securities have been in a continuous loss position follows:

	Less Than Twelve Months				Twelve Months and Over
	Gross				Gross
	Unrealized		Fair		Unrealized		Fair
	Losses		Value		Losses		Value
	(in thousands)
December 31, 2021:
Securities available for sale
U.S. government and government-sponsored enterprise obligations	$	883	$	41,265	$	—	$	—
U.S. government agency and government-sponsored residential mortgage-backed securities		2,835		262,889		1,035		35,552
	$	3,718	$	304,154	$	1,035	$	35,552
December 31, 2020:
Securities available for sale
U.S. government agency and government-sponsored residential mortgage-backed securities	$	283	$	67,460	$	22	$	3,668

Management evaluates securities for OTTI at each reporting period, and more frequently when economic or market concerns warrant such evaluation.

As of December 31, 2021, the Company’s security portfolio consisted of 126 debt securities, 76 of which were in an unrealized loss position. The unrealized losses are primarily related to the Company’s mortgage-backed securities and were issued by U.S. government-sponsored entities and agencies.

Because the decline in fair value is attributable to changes in interest rates and illiquidity, and not credit quality, and because the Company does not have the intent to sell these mortgage-backed securities and it is likely that it will not be required to sell the securities before their anticipated recovery, the Company does not consider these securities to be OTTI impaired at December 31, 2021.

79

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

4. LOANS HELD FOR SALE

The following table provides the fair value and contractual principal balance outstanding of loans held for sale accounted for under the fair value option:

	December 31,
	2021		2020
	(in thousands)
Loans held for sale, fair value	$	45,642	$	208,612
Loans held for sale, contractual principal outstanding		44,245		198,984
Fair value less unpaid principal balance	$	1,397	$	9,628

The Company has elected the fair value option for mortgage loans held for sale to better match changes in the fair value of the loans with changes in the fair value of the forward sale commitment contracts used to economically hedge them. Changes in fair value of mortgage loans held for sale accounted for under the fair value option election amounted to a decrease of $8.2 million in the year ended December 31, 2021 to $1.4 million, compared to an increase of $6.5 million in the year ended December 31, 2020. These amounts are offset in earnings by the changes in fair value of forward sale commitments. The changes in fair value are reported as a component of gain on sale of mortgage loans in the Consolidated Statements of Income.

At December 31, 2021 and 2020, there were 0 loans held for sale that were greater than 90 days past due.

5. LOANS

A summary of the balances of loans follows:

	December 31,
	2021		2020
	(in thousands)
Residential real estate:
One- to four-family	$	1,047,819	$	928,934
Second mortgages and equity lines of credit		136,853		145,672
Residential real estate construction		33,308		31,217
Total residential real estate loans		1,217,980		1,105,823
Commercial:
Commercial real estate		1,699,877		1,551,265
Commercial construction		136,563		99,331
Commercial and industrial		421,608		464,393
Total commercial loans		2,258,048		2,114,989
Consumer loans:
Auto		124,354		265,266
Personal		7,351		8,564
Total consumer loans		131,705		273,830
Total loans		3,607,733		3,494,642
Allowance for loan losses		(45,377)		(55,395)
Loans, net	$	3,562,356	$	3,439,247

80

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

The net unamortized deferred loan origination fees and costs included in total loans and leases were $4.4 million and $2.3 million as of December 31, 2021 and 2020, respectively.

As of December 31, 2021 and December 31, 2020, the commercial and industrial loans include $27.0 million and $126.5 million, respectively, of PPP loans and $949,000 and $2.7 million, respectively, of deferred fees on the PPP loans. PPP loans are fully guaranteed by the U.S. government.

The Company has transferred a portion of its originated commercial real estate loans to participating lenders. The amounts transferred have been accounted for as sales and are therefore not included in the Company’s accompanying Consolidated Balance Sheets. The Company and participating lenders share ratably in cash flows and any gains or losses that may result from a borrower’s lack of compliance with contractual terms of the loan. The Company continues to service the loans on behalf of the participating lenders and, as such, collects cash payments from the borrowers, remits payments to participating lenders and disburses required escrow funds to relevant parties. At December 31, 2021 and 2020, the Company was servicing loans for participants aggregating $288.9 million and $284.2 million, respectively.

Acquired Loans

The loans purchased from Coastway included $5.4 million in purchased credit impaired loans (“PCI”). The PCI loans were primarily residential real estate loans. The following table provides certain information pertaining to PCI loans:

	December 31,
	2021		2020
	(in thousands)
Outstanding balance	$	3,076	$	4,307
Carrying amount	$	2,828	$	4,079

The following table summarizes activity in the accretable yield for PCI loans:

	Years Ended December 31,
	2021		2020
	(in thousands)
Balance at beginning of period	$	141	$	149
Additions		—		—
Accretion		(27)		(8)
Reclassification from nonaccretable difference		—		—
Balance at end of period	$	114	$	141

81

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

The following is the activity in the allowance for loan losses for the years ended December 31, 2021, 2020 and 2019 follows:

			Second Mortgages		Residential
	One- to Four-		and Equity		Real Estate		Commercial		Commercial		Commercial
	Family		Lines of Credit		Construction		Real Estate		Construction		and Industrial		Consumer		Unallocated		Total
	(in thousands)
Balance at December 31, 2018	$	2,681	$	508	$	50	$	10,059	$	2,707	$	2,286	$	1,154	$	1,210	$	20,655
Provision (credit) for loan losses		(373)		(7)		(27)		2,810		(181)		1,744		497		284		4,747
Charge-offs		(20)		(116)		—		—		—		(1,075)		(891)		—		(2,102)
Recoveries		314		168		—		6		—		22		250		—		760
Balance at December 31, 2019	$	2,602	$	553	$	23	$	12,875	$	2,526	$	2,977	$	1,010	$	1,494	$	24,060
Provision for loan losses		3,399		388		174		23,129		366		3,552		1,831		1,976		34,815
Charge-offs		(51)		(9)		—		(1,240)		(937)		(1,471)		(599)		—		(4,307)
Recoveries		218		122		—		1		—		253		233		—		827
Balance at December 31, 2020	$	6,168	$	1,054	$	197	$	34,765	$	1,955	$	5,311	$	2,475	$	3,470	$	55,395
Provision (credit) for loan losses		(2,755)		(794)		(128)		(1,123)		55		2,055		(2,098)		(2,470)		(7,258)
Charge-offs		—		—		—		(405)		—		(2,850)		(177)		—		(3,432)
Recoveries		218		160		—		5		—		122		167		—		672
Balance at December 31, 2021	$	3,631	$	420	$	69	$	33,242	$	2,010	$	4,638	$	367	$	1,000	$	45,377

82

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Allocation of the allowance to loan segments at December 31, 2021 and 2020 follows:

	Residential		Commercial		Commercial		Commercial
	Real Estate		Real Estate		Construction		and Industrial		Consumer		Unallocated		Total
	(in thousands)
December 31, 2021:
Loans:
Impaired loans	$	23,110	$	20,203	$	—	$	4,182	$	—			$	47,495
Non-impaired loans		1,194,870		1,679,674		136,563		417,426		131,705				3,560,238
Total loans	$	1,217,980	$	1,699,877	$	136,563	$	421,608	$	131,705			$	3,607,733
Allowance for loan losses:
Impaired loans	$	650	$	7,275	$	—	$	21	$	—	$	—	$	7,946
Non-impaired loans		3,470		25,967		2,010		4,617		367		1,000		37,431
Total allowance for loan losses	$	4,120	$	33,242	$	2,010	$	4,638	$	367	$	1,000	$	45,377
December 31, 2020:
Loans:
Impaired loans	$	24,384	$	12,513	$	—	$	9,359	$	—			$	46,256
Non-impaired loans		1,081,439		1,538,752		99,331		455,034		273,830				3,448,386
Total loans	$	1,105,823	$	1,551,265	$	99,331	$	464,393	$	273,830			$	3,494,642
Allowance for loan losses:
Impaired loans	$	802	$	1,845	$	—	$	31	$	—	$	—	$	2,678
Non-impaired loans		6,617		32,920		1,955		5,280		2,475		3,470		52,717
Total allowance for loan losses	$	7,419	$	34,765	$	1,955	$	5,311	$	2,475	$	3,470	$	55,395

83

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

The following is a summary of past due and non-accrual loans at December 31, 2021 and 2020:

					90 Days
	30-59 Days		60-89 Days		or More		Total		Loans on
	Past Due		Past Due		Past Due		Past Due		Non-accrual
	(in thousands)
December 31, 2021
Residential real estate:
One- to four-family	$	5,578	$	2,901	$	3,777	$	12,256	$	11,210
Second mortgages and equity lines of credit		202		—		336		538		600
Commercial real estate		149		—		11,334		11,483		20,053
Commercial construction		—		—		—		—		—
Commercial and industrial		616		1		3,277		3,894		4,114
Consumer:
Auto		747		162		140		1,049		144
Personal		67		—		12		79		12
Total	$	7,359	$	3,064	$	18,876	$	29,299	$	36,133
December 31, 2020
Residential real estate:
One- to four-family	$	12,148	$	2,223	$	6,418	$	20,789	$	11,611
Second mortgages and equity lines of credit		460		46		433		939		834
Residential real estate construction		471		—		—		471		—
Commercial real estate		416		—		3,369		3,785		12,486
Commercial construction		—		—		—		—		—
Commercial and industrial		444		191		1,243		1,878		8,606
Consumer:
Auto		1,657		397		488		2,542		557
Personal		88		11		2		101		7
Total	$	15,684	$	2,868	$	11,953	$	30,505	$	34,101

At December 31, 2021 and 2020, there were 0 loans past due 90 days or more and still accruing. During the year ended December 31, 2020 2 non-performing loans with a recorded investment of $10.9 million, were sold and a charge off of $937,000 was recorded.

84

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

The following information pertains to impaired loans:

	December 31, 2021						December 31, 2020
			Unpaid						Unpaid
	Recorded		Principal		Related		Recorded		Principal		Related
	Investment		Balance		Allowance		Investment		Balance		Allowance
	(in thousands)
Impaired loans without a specific reserve:
Residential real estate	$	14,115	$	15,335	$	—	$	12,284	$	13,039	$	—
Commercial real estate		2,641		2,692		—		3,552		4,741		—
Commercial construction		—		—		—		—		—		—
Commercial and industrial		1,389		3,396		—		9,243		11,604		—
Total		18,145		21,423		—		25,079		29,384		—
Impaired loans with a specific reserve:
Residential real estate		8,995		9,791		650		12,100		12,355		802
Commercial real estate		17,562		24,847		7,275		8,961		8,961		1,845
Commercial construction		—		—		—		—		—		—
Commercial and industrial		2,793		3,596		21		116		181		31
Total		29,350		38,234		7,946		21,177		21,497		2,678
Total impaired loans	$	47,495	$	59,657	$	7,946	$	46,256	$	50,881	$	2,678

	Year Ended December 31,
	2021						2020						2019
					Interest						Interest						Interest
	Average		Interest		Income		Average		Interest		Income		Average		Interest		Income
	Recorded		Income		Recognized		Recorded		Income		Recognized		Recorded		Income		Recognized
	Investment		Recognized		on Cash Basis		Investment		Recognized		on Cash Basis		Investment		Recognized		on Cash Basis
	(in thousands)
Residential real estate	$	23,800	$	795	$	732	$	26,040	$	1,115	$	1,054	$	29,708	$	1,694	$	1,335
Commercial real estate		15,156		6		6		5,064		2		2		643		10		10
Commercial construction		—		—		—		8,831		—		—		5,622		237		237
Commercial and industrial		7,078		5		5		8,162		80		80		5,564		54		54
Total	$	46,034	$	806	$	743	$	48,097	$	1,197	$	1,136	$	41,537	$	1,995	$	1,636

Interest income recognized and interest income recognized on a cash basis in the table above represent interest income for the years ended December 31, 2021, 2020 and 2019, not for the time period designated as impaired. NaN additional funds are committed to be advanced in connection with impaired loans.

Loan modifications and payment deferrals as a result of the COVID-19 pandemic that meet the criteria established under Section 4013 of the CARES Act or under applicable interagency guidance of the federal banking regulators are excluded from evaluation of TDR classification and will continue to be reported as current during the payment deferral period. The Company’s policy is to continue to accrue interest during the deferral period. Loans that do not meet the CARES Act or regulatory guidance criteria are evaluated for TDR and non-accrual treatment under the Company’s existing policies and procedures.

85

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

There were 0 material TDR loan modifications for the year ended December 31, 2021 and December 31, 2020. During the year ended December 31, 2019, there was 1 material TDR loan modification for a $2.0 million commercial loan. The TDR included an extension of maturity dates, interest only periods, and compliance with specific covenants.

The recorded investment of TDRs was $11.0 million and $15.1 million at December 31, 2021 and 2020, respectively. Commercial TDRs totaled $408,000 and $2.5 million at December 31, 2021 and December 31, 2020, respectively. The remainder of the TDRs outstanding at the end of these periods were residential loans. Non-accrual TDRs totaled $1.0 million and $3.6 million at December 31, 2021 and December 31, 2020, respectively. Of these loans, $190,000 and $2.5 million were non-accrual commercial TDRs at December 31, 2021 and 2020, respectively.

All TDR loans are considered impaired and management performs a discounted cash flow calculation to determine the amount of impairment reserve required on each loan. TDR loans which subsequently default are reviewed to determine if the loan should be deemed collateral dependent. In either case, any reserve required is recorded as part of the allowance for loan losses.

For the years ended December 31, 2021, 2020 and 2019, there were 0 significant TDRs that defaulted in the first twelve months of restructure. A default is defined as 2 or more payments in arrears.

As noted above, loan modifications and payment deferrals as a result of the COVID-19 pandemic that meet the criteria established under Section 4013 of the CARES Act or under applicable interagency guidance of the federal banking regulators are excluded from evaluation of TDR classification and will continue to be reported as current during the payment deferral period. The Company’s policy is to continue to accrue interest during the deferral period. Loans not meeting the CARES Act or regulatory guidance are evaluated for TDR and non-accrual treatment under the Company’s existing policies and procedures. There were 0 loan modifications made pursuant to the CARES Act that were in payment deferral at December 31, 2021.

Credit Quality Information

The Company uses a 10-grade internal loan rating system for commercial real estate, commercial construction and commercial loans, as follows:

Loans rated 1 – 6 are considered “pass” rated loans with low to average risk.

Loans rated 7 are considered “special mention.” These loans are starting to show signs of potential weakness and are being closely monitored by management.

Loans rated 8 are considered “substandard.” Generally, a loan is considered substandard if it is inadequately protected by the current net worth and paying capacity of the obligors and/or the collateral pledged. There is a distinct possibility that the Company will sustain some loss if the weakness is not corrected.

Loans rated 9 are considered “doubtful.” Loans classified as doubtful have all the weaknesses inherent in those classified substandard with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently existing facts, highly questionable and improbable.

Loans rated 10 are considered “uncollectible” (loss), and of such little value that their continuance as loans is not warranted.

Loans not rated consist primarily of certain smaller balance commercial real estate and commercial loans that are managed by exception.

On an annual basis, or more often if needed, the Company formally reviews on a risk adjusted basis, the ratings on all commercial real estate, commercial real estate, construction and commercial loans. Semi-annually, the Company engages an independent third party to review a significant portion of loans within these segments. Management uses the results of these reviews as part of its annual review process.

On a monthly basis, the Company reviews the residential construction, residential real estate and consumer installment portfolios for credit quality primarily through the use of delinquency reports.

86

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

The following table presents the Company’s loans by risk rating at December 31, 2021 and 2020:

	December 31, 2021						December 31, 2020
	Commercial		Commercial		Commercial		Commercial		Commercial		Commercial
	Real Estate		Construction		and Industrial		Real Estate		Construction		and Industrial
	(in thousands)
Loans rated 1 - 6	$	1,645,871	$	136,563	$	417,408	$	1,524,105	$	99,331	$	452,665
Loans rated 7		33,953		—		85		14,674		—		3,122
Loans rated 8		20,053		—		694		9,455		—		7,080
Loans rated 9		—		—		3,421		3,031		—		1,526
Loans rated 10		—		—		—		—		—		—
	$	1,699,877	$	136,563	$	421,608	$	1,551,265	$	99,331	$	464,393

6.MORTGAGE LOAN SERVICING

The Company sells residential mortgages to government-sponsored entities and other parties. The Company retains no beneficial interests in these loans, but may retain the servicing rights of the loans sold. Mortgage loans serviced for others are not included in the accompanying Consolidated Balance Sheets. The risks inherent in MSRs relate primarily to changes in prepayments that result from shifts in mortgage interest rates. The unpaid principal balances of mortgage loans serviced for others were $3.65 billion and $3.05 billion as of December 31, 2021 and 2020, respectively.

The Company accounts for MSRs at fair value. The Company obtains and reviews valuations from independent third parties to determine the fair value of MSRs. Key assumptions used in the estimation of fair value include prepayment speeds, discount rates, and default rates. At December 31, 2021 and 2020, the following weighted average assumptions were used in the calculation of fair value of MSRs:

	December 31,
	2021		2020
Prepayment speed	9.40	%	14.30	%
Discount rate	9.20		9.23
Default rate	1.64		2.27

The following summarizes changes to MSRs for the years ended December 31, 2021, 2020 and 2019:

	Year Ended December 31,
	2021		2020		2019
	(in thousands)
Balance, beginning of period	$	24,833	$	17,150		22,217
Additions		13,815		14,415		1,174
Changes in fair value due to:
Reductions from loans paid off during the period		(6,019)		(4,181)		(1,972)
Changes in valuation inputs or assumptions		5,639		(2,551)		(4,269)
Balance, end of period	$	38,268	$	24,833		17,150

For the years ended December 31, 2021, 2020 and 2019, contractually specified servicing fees included in other mortgage banking income amounted to $7.4 million, $4.7 million, and $4.2 million respectively.

87

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

7. OTHER REAL ESTATE LOANS AND REPOSSESSED ASSETS

Income and expenses applicable to foreclosed and repossessed assets include the following:

	Year Ended December 31,
	2021		2020		2019
	(in thousands)
Gain on sales of real estate, net	$	(198)	$	(86)	$	(181)
Net loss on sales of repossessed assets		(45)		45		112
Operating expenses		(155)		37		82
	$	(398)	$	(4)	$	13

At December 31, 2021, there were 0 foreclosed assets and repossessed assets were automobiles with a total recorded value of $53,000. At December 31, 2020, foreclosed and repossessed assets included 1 residential real estate property with a recorded value of $297,000 and automobiles with total recorded values of $298,000, respectively. All foreclosed and repossessed assets are held for sale.  Mortgage loans in the process of foreclosure totaled $2.9 million and $4.3 million as of December 31, 2021 and 2020, respectively, and are reported in loans.

8. PROPERTY AND EQUIPMENT

A summary of the cost and accumulated depreciation of property and equipment follows:

	December 31,
	2021		2020
	(in thousands)
Land	$	12,251	$	12,420
Buildings and leasehold improvements		49,790		46,216
Furniture, equipment and vehicles		16,665		14,719
Fixed assets in process		534		1,365
		79,240		74,720
Less accumulated depreciation and amortization		(28,495)		(25,140)
Property and equipment, net	$	50,745	$	49,580

Depreciation and amortization expense amounted to $4.4 million, $4.0 million and $4.4 million for the years ended December 31, 2021, 2020 and 2019, respectively. During the year ended December 31, 2021, land and a building with a total net book value of $881,000 were transferred to asset held for sale. During the year ended December 31, 2019, land and a building with a total net book value of $9.0 million were transferred to asset held for sale, a loss of $482,000 was recognized on the transfer and the property was sold during 2020 with no additional gain or loss recorded. In addition, $17.7 million of fully depreciated property and equipment was purged from our fixed assets system when we converted to a new accounting platform in 2019.

At December 31, 2021 and 2020, fixed assets in process represents building improvements and equipment not placed in service. December 31, 2020 fixed assets in process also includes buildings in process.

88

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

9. GOODWILL AND OTHER INTANGIBLE ASSETS

Goodwill

The following table presents changes in the carrying value of goodwill for the periods indicated:

	Year Ended December 31,
	2021		2020
	(in thousands)
Balance, end of period	$	69,802	$	69,802

The Bank and HarborOne Mortgage are identified as a reporting unit for purposes of goodwill impairment testing. At December 31, 2021 and 2020, the carrying value of the Bank’s goodwill was $59.0 million as of both dates and the carrying value of HarborOne Mortgage’s goodwill was $10.8 million as of both dates.

Impairment exists when a reporting unit’s carrying value exceeds its fair value. At October 31, 2021 the Company’s reporting units had positive equity and the Company elected to perform a qualitative assessment to determine if it was more likely than not that the fair value of the reporting units exceeded their carrying value, including goodwill. The qualitative assessment indicated that it was more likely than not that the fair value of the Bank and HarborOne Mortgage, exceeded the carrying value, including goodwill, resulting in no impairment.

Other intangible assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of the assets may not be recoverable. The Company also considered the impact of the COVID-19 pandemic as it pertains to these intangible assets, and determined that there was 0 indication of impairment related to other intangible assets as of June 30, 2020.

Core Deposit Intangible

The Company recognized core deposit intangibles (“CDI”) of $9.0 million in connection with the Coastway acquisition. The Company’s change in the gross amount of core deposit intangibles and the related accumulated amortization consisted of the following:

	December 31,
	2021		2020
	(in thousands)
Gross amount of CDI:
Balance, beginning of period	$	8,952		8,952
Additions due to acquisitions		—		—
Balance, end of period		8,952		8,952
Accumulated amortization:
Balance, beginning of period		(4,582)		(2,917)
Amortization		(1,206)		(1,665)
Balance, end of period		(5,788)		(4,582)
Net CDI, end of period	$	3,164		4,370

The estimated aggregate amortization expense related to the Company’s core deposit intangible assets is $893,000 in 2022 and $757,000 thereafter until 2025. The weighted average original amortization period was 7.3 years.

89

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Other Intangible Assets

A non-compete intangible asset was recognized in connection with HarborOne Mortgage and was amortized over the four year period of the agreement ending in 2019. Amortization expense for this asset of $45,000 in 2019.

10. DEPOSITS

A summary of deposit balances, by type, is as follows:

	December 31,
	2021		2020
	(in thousands)
NOW and demand deposit accounts	$	1,056,784	$	908,256
Regular savings and club accounts		1,138,979		998,994
Money market deposit accounts		858,970		866,661
Total non-certificate accounts		3,054,733		2,773,911
Term certificate accounts greater than $250,000		108,426		135,190
Term certificate accounts less than or equal to $250,000		419,490		497,108
Brokered deposits		100,000		100,000
Total certificate accounts		627,916		732,298
Total deposits	$	3,682,649	$	3,506,209

The Company has established a relationship to participate in a reciprocal deposit program with other financial institutions. The reciprocal deposit program provides access to FDIC-insured deposit products in aggregate amounts exceeding the current limits for depositors. At December 31, 2021 and 2020, total reciprocal deposits were $43.8 million and $104.9 million, respectively, consisting primarily of money market accounts.

A summary of certificate accounts by maturity at December 31, 2021 is as follows:

			Weighted
			Average
	Amount		Rate
	(dollars in thousands)
Within 1 year	$	553,190	0.46	%
Over 1 year to 2 years		36,763	0.75
Over 2 years to 3 years		14,171	1.01
Over 3 years to 4 years		20,778	0.88
Over 4 years to 5 years		3,243	0.72
Total certificate deposits		628,145	0.51	%
Less unaccreted acquisition discount		(229)
Total certificate deposits, net	$	627,916

90

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

11.BORROWINGS

Borrowed funds at December 31, 2021 and 2020 consist of FHLB advances and subordinated notes. Short-term FHLB advances were $35.0 million at December 31, 2020, with a weighted average rate of 0.42%. There were no short-term advances at December 31, 2021. Long-term advances are summarized below:

	December 31, 2021						December 31, 2020
	Amount by				Weighted		Amount by				Weighted
	Scheduled		Amount by		Average		Scheduled		Amount by		Average
	Maturity*		Call Date (1)		Rate (2)		Maturity*		Call Date (1)		Rate (2)
	(dollars in thousands)
Year ending December 31:
2021	$	—	$	—	—	%	$	41,750		101,750	2.47	%
2022		—		40,000	—			—		—	—
2023		185		185	1.46			20,190		190	3.48
2024		13,400		13,400	1.39			10,000		10,000	1.68
2025		40,987		987	1.32			40,987		987	1.32
2026 and thereafter		1,139		1,139	2.00			1,170		1,170	2.00
	$	55,711	$	55,711	1.35	%	$	114,097	$	114,097	2.16	%
* Includes an amortizing advance requiring monthly principal and interest payments.
(1) Callable FHLB advances are shown in the respective periods assuming that the callable debt is redeemed at the call date, while all other advances are shown in the periods corresponding to their scheduled maturity date.
(2) Weighted average rates are based on scheduled maturity dates.

On September 30, 2021, the Company prepaid $20.0 million in FHLB borrowings that had maturity dates in 2023 and an aggregate prepayment penalty of $1.1 million was incurred and expensed, as the advances were not replaced with other FHLB borrowings.

The FHLB advances are secured by a blanket security agreement which requires the Bank to maintain certain qualifying assets as collateral, principally residential mortgage loans and certain multi-family and commercial real estate loans held in the Bank’s portfolio. The carrying value of the loans pledged as collateral for these borrowings totaled $1.22 billion and $1.25 billion at December 31, 2021 and 2020, respectively. As of December 31, 2021, the Company had $865.2 million of available borrowing capacity with the FHLB.

The Company also has additional borrowing capacity under a $25.0 million unsecured federal funds line with a correspondent bank and a secured line of credit with the Federal Reserve Bank of Boston secured by 57% of the carrying value of indirect auto and commercial loans with principal balances amounting to $101.4 million and $107.1 million, respectively, of which 0 amount was outstanding at December 31, 2021 and 2020.

On August 30, 2018, the Company issued $35.0 million in fixed-to-floating rate subordinated notes due 2028 (the “Notes”) in a private placement transaction to institutional accredited investors. The Notes bear interest at annual fixed rate of 5.625% until September 1, 2023 at which time the interest rate resets quarterly to an interest rate per annum equal to the three-month LIBOR plus 278 basis points. An appropriate replacement rate index will be determined as part of our LIBOR reference rate transition. Interest is payable semi-annually on March 1 and September 1 each year through September 1, 2023 and quarterly thereafter. The Notes can be redeemed partially or in whole, prior to the maturity date beginning September 1, 2023 and on any scheduled interest payment date thereafter, at par. The Notes are carried on the Consolidated Balance Sheets net of unamortized issuance costs of $841,000 and $967,000 at December 31, 2021 and 2020, respectively.

91

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

12. INCOME TAXES

Allocation of the federal and state income taxes between current and deferred portions for the years ended December 31, 2021, 2020 and 2019 are as follows:

	2021		2020		2019
	(in thousands)
Current tax provision:
Federal	$	10,693	$	11,591	$	3,757
State		4,815		5,240		1,207
		15,508		16,831		4,964
Deferred tax provision (benefit):
Federal		4,451		(2,124)		(445)
State		1,976		(1,490)		(111)
		6,427		(3,614)		(556)
Income tax provision	$	21,935	$	13,217	$	4,408

The reasons for the differences between the statutory federal income tax and the actual income tax provision for the years ended December 31, 2021, 2020 and 2019 are summarized as follows:

	2021		2020		2019
	(dollars in thousands)
Statutory tax rate		21%		21%		21%
Statutory tax provision	$	16,895	$	12,182	$	4,762
Increase (decrease) resulting from:
State taxes, net of federal tax benefit		5,365		2,962		866
Bank-owned life insurance		(425)		(465)		(232)
Employee Stock Ownership Plan expenses		280		56		172
Tax exempt income		—		(22)		(104)
Net reduction in uncertain federal tax positions		(712)		(1,864)		(1,586)
Other, net		532		368		530
Income tax provision	$	21,935	$	13,217	$	4,408

92

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

The tax effects of each item that give rise to deferred taxes at December 31, 2021 and 2020 are as follows:

	2021		2020
	(in thousands)
Deferred tax assets:
Allowance for loan losses	$	12,745	$	15,493
Employee benefit plans		5,478		4,999
Mark-to-market loans		1,469		2,387
Accrued expenses not deducted for tax purposes		1,656		1,799
HarborOne Mortgage loan repurchase reserve		999		743
Net unrealized loss on securities available for sale		801		—
Other		602		—
		23,750		25,421
Deferred tax liabilities:
Net unrealized gain on securities available for sale		—		(904)
Derivatives		(2,552)		(2,349)
Deferred income annuities		(1,706)		(1,580)
Depreciation and amortization		(1,223)		(1,145)
Deferred loan fees		(2,820)		(1,578)
Mortgage servicing rights		(10,585)		(6,793)
Core deposit intangible		(889)		(1,222)
Other		—		(293)
		(19,775)		(15,864)
Net deferred tax asset	$	3,975	$	9,557

A summary of the change in the net deferred tax asset (liability) for the years ended December 31, 2021, 2020 and 2019 is as follows:

	2021		2020		2019
	(in thousands)
Balance at beginning of year	$	9,557	$	6,034	$	6,727
Deferred tax (provision) benefit		(6,427)		3,614		556
Coastway net deferred tax asset acquired		—		—		(165)
Change in cash flow hedge		(860)		394		—
Change in securities available for sale		1,705		(485)		(1,084)
Balance at end of year	$	3,975	$	9,557	$	6,034

The Company’s income tax returns are subject to review and examination by federal and state taxing authorities. The Company is currently open to audit under the applicable statutes of limitations by the Internal Revenue Service (“IRS”) and the Massachusetts Department of Revenue for the years ended December 31, 2018 through 2021.

At December 31, 2021, the Bank had a net operating loss carryforward in the state of New Hampshire of $1.1 million related to the acquisition of HarborOne Mortgage with a recorded deferred tax asset of $9,000 at December 31, 2021. The net operating loss expires on December 31, 2024. The state of New Hampshire limits the use of acquired net operating losses that can be used by the Bank each year based on Internal Revenue Code Section 382. This limitation is $552,000 per year. Management believes it is more likely than not that it will be able to utilize the New Hampshire net operating loss carryforward prior to expiration.

As a result of the Company’s creation of The HarborOne Foundation, to which it contributed 385,450 shares of its common stock and $965,000 in cash in connection with the offering in June 2016, the Company utilized a $1.1 million charitable contribution benefit in the 2019 tax return.

During 2017, federal and state amended tax returns were filed that requested tax refunds of approximately $3.2 million. These refunds reflected the change in the tax basis of certain assets not reflected on the original tax return filings. In addition, net operating loss carryforwards for 2016 and related uncertain tax benefits were recognized on the 2016 and 2017 tax return filings. The amended

93

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

tax return filings net of the tax impact of a temporary difference adjustment of $320,000 reflect “unrecognized tax benefits”, which are defined as the aggregate differences between tax return positions and the benefits recognized in the Consolidated Financial Statements. Interest on the uncertain tax positions was reflected in the determination of tax expense for 2018 and 2017. In 2019, a Federal tax refund in the amount of $603,000 was received for 2013 and state tax refunds were received for years 2013, 2014 and 2015 in the amount of $211,000, $320,000 and $40,000, respectively. Federal tax refunds for years 2014 and 2015 in the amount of $826,000 and $1.3 million, respectively, were received during 2018. A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows:

	December 31,
	2021		2020		2019
	(in thousands)
Balance at beginning of year	$	1,162	$	3,052	$	3,769
Additions based on tax positions related to current year		—		—		—
Additions for tax positions for prior years		247		168		1,471
Reductions for tax positions for prior years		(754)		(2,058)		(153)
Settlements		—		—		(2,035)
Balance at end of year	$	655	$	1,162	$	3,052

The balance of unrecognized tax benefits, the amount of related interest accrued and what management believes to be the range of reasonably possible changes in the next 12 months, are:

Unrecognized tax benefits	$	619
Accrued interest on unrecognized tax benefits		36
Portion that, if recognized, would reduce tax expense and effective tax rate		655
Reasonably possible reduction to the balance of unrecognized tax in subsequent year		300
Portion that, if recognized, would reduce tax expense and effective tax rate		300

In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become deductible. Management considers the scheduled reversal of deferred tax liabilities, projected future taxable income and tax planning strategies in making this assessment. Based on the level of historical taxable income and projections for future taxable income over the periods the deferred tax assets are expected to be deductible, management believes it is more likely than not that its deferred tax assets are realizable. It should be noted, however, that factors beyond management’s control, such as the general economy and real estate values, can affect future levels of taxable income, and no assurance can be given that sufficient taxable income will be generated to fully absorb gross deductible temporary differences.

13. OTHER COMMITMENTS AND CONTINGENCIES

Loan Commitments

The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit and advance funds on various lines of credit. Those commitments involve, to varying degrees, elements of credit and interest rate risk in excess of the amount recognized in the accompanying Consolidated Financial Statements.

The Company’s exposure to credit loss is represented by the contractual amount of these commitments. The Company uses the same credit policies in making commitments as it does for on-balance sheet instruments.

94

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

The following off-balance sheet financial instruments were outstanding at December 31, 2021 and 2020. The contract amounts represent credit risk.

	December 31,
	2021		2020
	(in thousands)
Commitments to grant residential real estate loans-HarborOne Mortgage	$	142,781	$	485,428
Commitments to grant other loans		27,029		53,714
Unadvanced funds on home equity lines of credit		211,120		178,432
Unadvanced funds on revolving lines of credit		223,110		169,907
Unadvanced funds on construction loans		194,101		127,776

Commitments to extend credit and unadvanced portion of construction loans are agreements to lend to a customer, as long as there is no violation of any condition established in the contract. Commitments to grant loans generally have fixed expiration dates or other termination clauses and may require payment of a fee. The commitments for unadvanced funds on construction loans and home equity and revolving lines of credit may expire without being drawn upon; therefore, the total commitment amounts do not necessarily represent future cash requirements. The Company evaluates each customer’s credit worthiness on a case-by-case basis. Commitments to grant loans, unadvanced construction loans and home equity lines of credit are collateralized by real estate, while revolving lines of credit are unsecured.

Employment Agreements

The Company has entered into employment agreements with certain executive officers. The term of the agreements commenced on the effective date of the signed agreements and continues thereafter until terminated, as defined by the agreements. The agreements generally provide for a specified minimum annual compensation and the continuation of benefits currently received. However, such employment can be terminated for cause, as defined, without incurring any continuing obligations. In addition, all of the agreements provide for severance payments to the officers following a change in control, as defined.

The Company entered into an employment agreement with the former President and Chief Executive Officer of Coastway in connection with the Coastway acquisition. The agreement had a five-year term that provided total compensation of $2.2 million. Generally, in the event of termination after the first twelve months, the remaining total compensation was payable and as such the total amount was fully expensed over twelve months, ending in 2019. For the year ended December 31, 2019, the Company recognized compensation expense of $1.7 million.

Reserve for Residential Mortgage Loan Repurchase Losses

The Company sells residential mortgage loans on a “whole-loan” basis to Fannie Mae and Freddie Mac, and to non-agency investors. These loan sales occur under industry standard contractual provisions that include various representations and warranties, which typically cover ownership of the loan, compliance with loan criteria set forth in the applicable agreement, validity of the lien securing the loan and other similar matters. The Company may be required to repurchase certain loans sold with identified defects, indemnify the investor, or reimburse the investor for any credit losses incurred. The Company establishes mortgage repurchase reserves related to various representations and warranties that reflect management’s estimate for which we have a repurchase obligation. The reserves are established by a charge to loan expenses in our Consolidated Statements of Income. At December 31, 2021 and 2020, this reserve totaled $3.6 million and $2.7 million, respectively, and is included in other liabilities and accrued expenses on the Consolidated Balance Sheets.

The repurchase reserve is applicable to loans the Company originated and sold with representations and warranties, which is representative of the entire sold portfolio. The repurchase loss liability is estimated by origination year and to the extent that repurchase demands are made by investors, we may be able to successfully appeal such repurchase demands. The reserve considers anticipated future losses and the Company’s lack of historical experience with the make-whole demands. The reserve for residential mortgage loan repurchase losses represents our best estimate of the probable loss that we may incur due to the representations and warranties in our loan sales contracts with investors. Repurchase losses depend upon economic factors and other external conditions that may change over the life of the underlying loans. Additionally, lack of access to the servicing records of loans sold on a service released basis adds

95

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

difficulty to the estimation process. To the extent that future investor repurchase demand and appeals success differ from past experience, the Company could have increased demands and increased loss severities on repurchases, causing future additions to the repurchase reserve.

Certain loans were sold with recourse provisions, and at December 31, 2021 and 2020, the related maximum contingent liability related to loans sold amounted to $1.3 million each year. Based on discounted cash flow of projected losses on sold loans in this portfolio at December 31, 2021 and 2020, the Company had 0 recourse liability.  

Other

In the ordinary course of business, various legal claims arise from time to time and, in the opinion of management based on discussion with legal counsel, management does not believe these claims will have a material effect on the Company’s financial position or results of operations.

14. DERIVATIVES

The Company’s derivative financial instruments are used to manage differences in the amount, timing and duration of the Company’s known or expected cash receipts and its known or expected cash payments principally to manage the Company’s interest rate risk. Additionally, the Company enters into interest rate derivatives to accommodate the business requirements of its customers. All derivatives are recognized as either assets or liabilities on the balance sheet and are measured at fair value. The accounting for changes in the fair value of a derivative instrument depends upon whether or not it qualifies as a hedge for accounting purposes, and further, by the type of hedging relationship.

Interest Rate Swaps Designated as a Cash Flow Hedge

As part of its interest rate risk management strategy, the Company utilizes interest rate swap agreements to help manage its interest rate risk positions. The notional amount of the interest rate swaps do not represent the amount exchanged by the parties. The exchange of cash flows is determined by reference to the notional amounts and the other terms of the interest rate swap agreements. The changes in fair value of derivatives designated as cash flow hedges are recorded in other comprehensive income and subsequently reclassified to earnings when gains or losses are realized.

As of December 31, 2021, the Company had 1 interest rate swap agreement with a notional amount of $100.0 million that was designated as a cash flow hedge of certificates of deposits. The interest rate swap agreement has an average maturity of 3.27 years, the current weighted average fixed rate paid is 0.67%, the weighted average 3-month LIBOR swap receive rate is 0.12% and the fair value is $1.7 million. The Company expects approximately $146,000 related to the cash flow hedge to be reclassified to interest expense, from other comprehensive income, in the next twelve months.

Derivative Loan Commitments

Mortgage loan commitments qualify as derivative loan commitments if the loan that will result from exercise of the commitment will be held for sale upon funding. The Company enters into commitments to fund residential mortgage loans as specified times in the future, with the intention that these loans will subsequently be sold in the secondary market. A mortgage loan commitment binds the Company to lend funds to a potential borrower at a specified interest rate and within a specified period of time, generally up to 60 days after inception of the rate lock.

Outstanding derivative loan commitments expose the Company to the risk that the price of the loans arising from exercise of the loan commitment might decline from inception of a rate lock to funding of the loan due to increases in mortgage interest rates. If interest rates increase, the value of these loan commitments decreases. Conversely, if interest rates decrease, the value of these loan commitments increases.

96

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Forward Loan Sale Commitments

The Company utilizes both “mandatory delivery” and “best efforts” forward loan sale commitments to mitigate the risk of potential decreases in the values of loans that would result from the exercise of the derivative loan commitments.  

With a “mandatory delivery” contract, the Company commits to deliver a certain principal amount of mortgage loans to an investor at a specified price on or before a specified date. If the Company fails to deliver the amount of mortgages necessary to fulfill the commitment by the specified date, it is obligated to pay a “pair-off” fee, based on then-current market prices, to the investor to compensate the investor for the shortfall.

With a “best efforts” contract, the Company commits to deliver an individual mortgage loan of a specified principal amount and quality to an investor if the loan to the underlying borrower closes. Generally, the price the investor will pay the seller for an individual loan is specified prior to the loan being funded (e.g., on the same day the lender commits to lend funds to a potential borrower).

The Company expects that these forward loan sale commitments will experience changes in fair value opposite to the change in fair value of derivative loan commitments.  

Interest Rate Swaps

The Company enters into interest rate swap agreements that are transacted to meet the financing needs of its commercial customers. Offsetting interest rate swap agreements are simultaneously transacted with a third-party financial institution to effectively eliminate the Company’s interest rate risk associated with the customer swaps. The primary risks associated with these transactions arise from exposure to the ability of the counterparties to meet the terms of the contract. Mortgage-backed securities with a fair value of $13.9 million are pledged to secure the Company’s liability for the offsetting interest rate swaps (see Note 3). The interest rate swap notional amount below is the aggregate notional amount of the customer swap and the offsetting third-party swap. The Company also assesses the significance of the impact of the credit valuation adjustments on the overall valuation of its derivative positions and determines whether the credit valuation adjustments are significant to the overall valuation of its derivatives. During 2021, a credit valuation adjustment related to an interest rate swap was determined to be significant and required a negative fair value adjustment of $430,000 which is included in other income.

Risk Participation Agreements

The Company has entered into risk participation agreements with the correspondent institutions and shares in any interest rate swap losses incurred as a result of the commercial loan customers’ termination of a loan level interest rate swap agreement prior to maturity. The Company records these risk participation agreements at fair value. The Company’s maximum credit exposure is based on its proportionate share of the settlement amount of the referenced interest rate swap. Settlement amounts are generally calculated based on the fair value of the swap plus outstanding accrued interest receivables from the customer.

97

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

The following tables present the outstanding notional balances and fair values of outstanding derivative instruments:

			Assets			Liabilities
			Balance			Balance
	Notional		Sheet	Fair		Sheet	Fair
	Amount		Location	Value		Location	Value
		(in thousands)
December 31, 2021:
Derivatives designated as Hedging Instruments
Interest rate swaps	$	100,000	Other assets	$	1,663	Other liabilities	$	—
Derivatives not designated as Hedging Instruments
Derivative loan commitments	$	86,134	Other assets	$	1,527	Other liabilities	$	95
Forward loan sale commitments		96,000	Other assets		56	Other liabilities		94
Interest rate swaps		740,235	Other assets		18,874	Other liabilities		19,214
Risk participation agreements		139,109	Other assets		—	Other liabilities		—
Total				$	22,120		$	19,403
December 31, 2020:
Derivatives designated as Hedging Instruments
Interest rate swaps	$	100,000	—	$	—	Other liabilities	$	1,407
Derivatives not designated as Hedging Instruments
Derivative loan commitments	$	485,428	Other assets	$	12,623	Other liabilities	$	341
Forward loan sale commitments		356,500	Other assets		—	Other liabilities		2,204
Interest rate swaps		867,728	Other assets		39,320	Other liabilities		39,320
Risk participation agreements		132,379	Other assets		—	Other liabilities		—
Total				$	51,943		$	43,272

The following table presents the recorded net gains and losses pertaining to the Company’s derivative instruments:

	Year Ended December 31,
	2021		2020		2019
Derivatives designated as hedging instruments
Gain (loss) in OCI on derivatives (effective portion), net of tax	$	2,210	$	(1,013)	$	—
Loss reclassified from OCI into interest income or interest expense (effective portion)	$	(513)	$	(46)	$	—
Derivatives not designated as hedging instruments
Changes in fair value of derivative loan commitments
Mortgage banking income	$	(10,850)	$	11,072	$	62
Changes in fair value of forward loan sale commitments
Mortgage banking income		2,166		(2,073)		386
Changes in fair value of interest rate swaps
Other income		(431)		—		—
Total	$	(9,115)	$	8,999	$	448

98

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

15. OPERATING LEASE RIGHT-OF-USE ASSETS AND LIABILITIES

Operating lease ROU assets, included in other assets, were $26.8 million at December 31, 2021.

Operating lease liabilities, included in other liabilities and accrued expenses, were $28.4 million at December 31, 2021. As of December 31, 2021, the Company does not have leases that have not yet commenced. At December 31, 2021, lease expiration dates ranged from 3 months to 36.1 years and have a weighted average remaining lease term of 16.7 years.

Future minimum lease payments under non-cancellable leases and a reconciliation to the amount recorded as operating lease liabilities as of December 31, 2021 and December 31, 2020 were as follows:

	December 31, 2021		December 31, 2020
	(in thousands)
2021	$	3,139	$	2,452
2022		2,976		2,239
2023		2,493		1,847
2024		2,369		1,644
2025		2,338		1,684
Thereafter		21,086		13,134
Total lease payments		34,401	$	23,000
Imputed interest		(6,031)
Total present value of operating lease liabilities	$	28,370

The weighted-average discount rate and remaining lease term for operating leases were as follows:

	December 31, 2021
Weighted-average discount rate		1.94	%
Weighted-average remaining lease term (years)		16.77

Rental expense for operating leases is recognized on a straight-line basis over the lease term and amounted to $2.9 million and $2.8 million, respectively, for the year ended December 31, 2021 and 2020. Variable lease components, such as fair market value adjustments, are expensed as incurred and not included in ROU assets and operating lease liabilities.

The following table presents the components of total lease expense:

	Year Ended
	December 31, 2021
	(in thousands)
Lease Expense:
Operating lease expense	$	2,737
Short-term lease expense		162
Variable lease expense		—
Total lease expense	$	2,899
Other Information
Cash paid for amounts included in the measurement of lease liabilities-
operating cash flows for operating leases		2,861
Operating Lease - Operating cash flows (Liability reduction)		2,370
Right-of-use assets obtained in exchange for new operating lease liabilities		29,718

99

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

16.COMPENSATION AND BENEFIT PLANS

Defined Contribution Plan

The Company provides saving plans which qualifies under Section 401(k) of the Internal Revenue Code and provides for voluntary contributions by participating employees up to the maximum amount permitted by law. For the years ended December 31, 2021 and 2020 the Bank contributed 5% of each employee’s compensation up to the social security wage base and HarborOne Mortgage matched 50% of the first 4% of employee contributions up to a maximum of $2,000. For the year ended December 31, 2019, the Bank contributed 9.3% of each employee’s compensation up to the social security wage base, plus an additional 5.7% of the employee’s compensation in excess of the social security wage base on a discretionary basis up to regulatory maximums. HarborOne Mortgage made 0 contributions in 2019. Contributions expensed were $1.9 million, $1.8 million and $2.5 million for the years ended December 31, 2021, 2020 and 2019, respectively.

Management Incentive Program

The Company from time to time creates incentive compensation plans for senior management and other officers to participate in at varying levels. In addition, the Company may also pay a discretionary bonus to senior management, officers, and/or nonofficers of the Company. These programs are administered by the Compensation Committee of the Board of Directors. The expense for the incentive plans amounted to $4.8 million, $4.8 million and $1.8 million for the years ended December 31, 2021, 2020 and 2019, respectively.

Supplemental Retirement Plans

The Company provides supplemental retirement benefits to 2 senior executive officers of the Company under the terms of 2 Supplemental Executive Retirement Plan Agreements (the “SERPs”). Benefits to be paid under the SERPs are based primarily on the officer’s compensation and estimated mortality. At December 31, 2021, 2020 and 2019, included in other liabilities and accrued expenses is the Company’s obligation under the SERPs of $9.2 million, $8.0 million and $7.1 million, respectively. The retirement benefits, as defined in the SERPs, are accrued by charges to compensation expense over the required service periods of the officers. Expense related to these benefits was $1.2 million, $955,000 and $1.8 million for the years ended December 31, 2021, 2020 and 2019, respectively.

Split-Dollar Life Insurance Arrangement

The Company has an endorsement split-dollar life insurance agreement with an executive officer whereby the Company will pay to the executives’ estates or beneficiaries a portion of the death benefit that the Company will receive as beneficiary of such policy. At December 31, 2021 and 2020, included in other liabilities and accrued expenses is the Company’s obligation under the arrangement of $352,000. There was 0 expense for this benefit for the year ended December 31, 2021 and expense associated with this post-retirement benefit for the years ended December 31, 2020 and 2019 amounted to $21,000 and $38,000, respectively. The cash surrender value of the policy is included in Bank-owned life insurance on the Consolidated Balance Sheets.

Deferred Compensation Plans

The Company is the sole owner of an annuity policy pertaining to 1 of the Company’s executives that is included in retirement plan annuities on the balance sheet. The Company has an agreement with this executive whereby upon retirement the Company will pay to the executive an amount equal to the cash surrender value of the annuity less premiums paid accumulated at an interest rate of 1.5% per year. At December 31, 2021, 2020 and 2019, included in other liabilities and accrued expenses is the Company’s obligation under the plan of $419,000, $385,000 and $353,000, respectively. For the years ended December 31, 2021, 2020 and 2019, the expense amounted to $34,000, $32,000 and $31,000, respectively.

The Company has agreements with 2 executive officers whereby the Company will pay the cost of the premium for individual supplemental medical and prescription drug coverage for their lifetime upon retirement at age 65 or later. Spousal coverage is provided each year the executive is eligible for coverage and the spouse is age 65 or over. At December 31, 2021, 2020 and 2019, included in

100

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

other liabilities and accrued expenses is the Company’s obligation under the plan of $380,000, $344,000 and $297,000, respectively. For the years ended December 31, 2021, 2020 and 2019, the expense amounted to $36,000, $47,000 and $66,000, respectively.

Long-Term Incentive Plan

During 2015, the Company entered into a long-term incentive plan with several executive officers. Benefits are earned annually based on the Company’s achievement of performance goals. The plan is administered by the Company’s Board of Directors. The plan was amended effective January 1, 2018 and no further incentive awards are awarded under the plan. Included in other liabilities and accrued expenses at December 31, 2020 and 2019 are $437,000 and $838,000, respectively, for this plan. For the years ended December 31, 2020 and 2019, the expense amounted to $20,000 and $56,000, respectively. For the year ended December 31, 2019, the Company reversed $82,000 of expense related to a former executive officer.  

Post-Retirement Life Insurance

Employees who are covered under the Company’s bank-owned life insurance program can elect to participate in the benefits of the program while employed by the Company. The Company granted post-employment coverage to certain executives. This post retirement benefit is included in other liabilities and accrued expenses at December 31, 2021, 2020 and 2019 in the amount of $261,000, $234,000 and $186,000, respectively. For the years ended December 31, 2021, 2020 and 2019, the expense amounted to $27,000, $47,000 and $17,000, respectively.

Employee Stock Ownership Plan

On June 29, 2016, the Company established an ESOP to provide eligible employees the opportunity to own Company stock. The Company added shares to the ESOP as part of the Offering completed August 14, 2019. The plan is a tax-qualified retirement plan for the benefit of the eligible Company employees. The ESOP shares were purchased through a loan from the Company and as the debt is repaid, shares are released. Contributions are allocated to eligible participants on the basis of compensation, subject to federal tax limits. The unreleased shares are deducted from stockholders’ equity as unearned ESOP shares in the accompanying Consolidated Balance Sheets. The number of shares committed to be released per year is 230,723 through 2035 and 124,148 from 2036 through 2038.

The following table presents share information held by the ESOP:

	December 31,
	2021		2020
Allocated shares		939,825		639,525
Shares committed to be allocated		230,722		230,723
Unallocated shares		3,371,840		3,602,562
Total shares		4,542,387		4,472,810
Fair value of unallocated shares	$	50,038,115	$	39,123,823

Total compensation expense recognized in connection with the ESOP was $3.2 million, $2.1 million and $2.7 million for the years ended December 31, 2021, 2020 and 2019, respectively.

ESOP Restoration Plan

During 2016, the Company also adopted an ESOP Restoration Plan for the benefit of ESOP eligible employees whose annual compensation exceeds the amount of annual compensation permitted to be recognized under the ESOP by the Internal Revenue Code. Under the ESOP Restoration Plan, eligible participants would receive a credit each year equal to the amount they would have received under the ESOP but for the Internal Revenue Service imposed compensation limit. Any benefits earned under the ESOP Restoration Plan would become payable at the earliest of six months and a day after the participant’s separation of service from the Bank, the participant’s death, a change in control of the Company or upon termination of the ESOP Restoration Plan. These benefits are accrued over the period during which employees provide services to earn these benefits. For the year ended December 31, 2021, 2020 and 2019, $656,000, $487,000 and $210,000, respectively, was accrued for the ESOP Restoration Plan.

101

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Directors’ Retirement Plan

The Company has an unfunded director fee continuation plan which provides postretirement benefits to eligible directors of the Company. Participants in the plan must have at least six years of service as a director to be vested in the benefit, which is determined based on number of years of service. The Company elected to freeze the plan in 2017. At December 31, 2021, the benefit obligation was $ 2.0 million.

17. STOCK-BASED COMPENSATION

Under the HarborOne Bancorp, Inc. 2020 Equity Plan (the “2020 Equity Plan”) adopted on September 29, 2020, the Company may grant stock options, restricted stock awards, restricted stock units, including performance stock units, and other equity incentives to its directors, officers and employees. Total shares reserved for issuance under the 2020 Equity Plans are 4,500,000. The 2017 Stock Option and Incentive Plan (the “2017 Equity Plan” and together with the 2020 Equity Plan, the “Equity Plans”), was adopted on August 9, 2017. The Company will only award shares under the 2020 Equity Plan.

Expense related to awards granted to employees is recognized as compensation expense, and expense related to awards granted to directors is recognized as directors’ fees within noninterest expense. Total expense for the Equity Plans was $3.8 million, $3.7 million and $4.8 million for the years ended December 31, 2021, 2020 and 2019, respectively.

Stock Options

Stock options are generally granted with the exercise price equal to the market price of the Company’s common stock at the date of the grant with vesting periods ranging from 1 to 3 years and have 10-year contractual terms.

The fair value of each option grant is estimated on the date of the grant using the Black-Scholes option-pricing model with the following assumptions:

● Volatility is based on peer group volatility due to lack of sufficient trading history for the Company.

● Expected life represents the period of time that the option is expected to be outstanding, taking into account the contractual term and the vesting period.

● Expected dividend yield is based on the Company’s history and expectation of dividend payouts.

● The risk-free rate is based on the U.S. Treasury yield curve in effect at the time of grant for a period equivalent to the expected life of the option.

102

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

During the year ended December 31, 2021 and 2020, the Company made no awards of nonqualified options to purchase shares of common stock. During the years ended December 31, 2019, the Company made the following awards of nonqualified options to purchase shares of common stock:

Options granted	583,565
Vesting period (years)	3
Term (years)	10
Weighted average expected volatility	22.09	%
Expected life (years)	6
Expected dividend yield	—	%
Weighted average risk free interest rate	2.46	%
Weighted average fair value per option	$2.49

A summary of the status of the Company’s stock option grants for the year ended December 31, 2021 is presented in the table below:

	Outstanding								Nonvested
					Weighted
					Average						Weighted
			Weighted		Remaining		Aggregate				Average
	Stock Option		Average		Contractual		Intrinsic		Stock Option		Grant Date
	Awards		Exercise Price		Term (years)		Value		Awards		Fair Value
Balance at January 1, 2021		2,106,403	$	9.86						473,445	$	2.55
Granted		—		—						—		—
Exercised		(62,840)		10.23						—		—
Vested		—		—						(285,038)		2.60
Forfeited		—		—						—		—
Expired		—		—						—		—
Balance at December 31, 2021		2,043,563	$	9.85		6.03	$	—		188,407	$	2.48
Exercisable at December 31, 2021		1,855,156	$	9.93		5.91	$	—
Unrecognized cost inclusive of directors' awards	$	94,667
Weighted average remaining recognition period (years)		0.33

Restricted Stock

Shares issued upon vesting may be either authorized but unissued shares or reacquired shares held by the Company. Any shares not issued because vesting requirements are not met will again be available for issuance under the plan. The fair market value of shares awarded, based on the market price at the date of grant, is unearned compensation to be amortized over the applicable vesting period.

The following table presents the activity in unvested stock awards under the Equity Plans for the year ended December 31, 2021:

	Restricted		Weighted Average
	Stock Awards		Grant Price
Non-vested stock awards at January 1, 2021		384,692	$	9.33
Vested		(204,082)		9.34
Granted		196,377		12.05
Forfeited		(10,205)		9.71
Non-vested stock awards at December 31, 2021		366,782	$	10.78
Unrecognized cost inclusive of directors' awards	$	2,812,633
Weighted average remaining recognition period (years)		1.54

103

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Performance Stock Units

Performance restricted stock units vest based on a combination of performance and service requirements. The number of performance restricted stock units granted reflects the target number able to be earned under a given award. Non-vested performance restricted stock unit compensation expense is based on the most recent performance assumption available and is adjusted as assumptions change. For the year ended December 31, 2021 the performance assumption is 150% of the target.

The following table presents the activity in non-vested performance restricted stock units under the 2020 Equity Plan for the year ended December 31, 2021:

	Performance		Weighted Average
	Restricted Stock Units		Grant Price
Non-vested performance restricted stock units at January 1, 2021		—	$	—
Vested		—		—
Granted		127,599		11.95
Forfeited		—		—
Non-vested performance restricted stock units at December 31, 2021		127,599	$	11.95
Unrecognized cost	$	1,099,474
Weighted average remaining recognition period (years)		2.17

18. MINIMUM REGULATORY CAPITAL REQUIREMENTS

Minimum Regulatory Capital Requirements

The Company and Bank are subject to various regulatory capital requirements administered by the Federal Reserve and the FDIC. Failure to meet minimum capital requirements can result in mandatory and possible additional discretionary actions by regulators that, if undertaken, could have a direct material effect on the Company’s Consolidated Financial Statements.

Under the capital rules, risk-based capital ratios are calculated by dividing Tier 1, common equity Tier 1, and total risk-based capital, respectively, by risk-weighted assets. Assets and off-balance sheet credit equivalents are assigned to one of several risk-weight categories, based primarily on relative risk. The rules require banks and bank holding companies to maintain a minimum common equity Tier 1 capital ratio of 4.5%, a minimum Tier 1 capital ratio of 6.0%, and a total capital ratio of 8.0%. In addition, a Tier 1 leverage ratio of 4.0% is required. Additionally, the capital rules require a bank holding company to maintain a capital conservation buffer of common equity Tier 1 capital in an amount above the minimum risk-based capital requirements equal to 2.5% of total risk weighted assets, or face restrictions on the ability to pay dividends, pay discretionary bonuses, and to engage in share repurchases.

Under the FDIC’s prompt corrective action rules, an insured state nonmember bank is considered “well capitalized” if its capital ratios meet or exceed the ratios as set forth in the following table and is not subject to any written agreement, order, capital directive, or prompt corrective action directive to meet and maintain a specific capital level for any capital measure. The Bank must meet well capitalized requirements under prompt corrective action provisions. Prompt corrective action provisions are not applicable to bank holding companies.

A bank holding company is considered “well capitalized” if the bank holding company (i) has a total risk-based capital ratio of at least 10.0%, (ii) has a Tier 1 risk-based capital ratio of at least 6.0%, and (iii) is not subject to any written agreement order, capital directive or prompt corrective action directive to meet and maintain a specific capital level for any capital measure.

At December 31, 2021, the capital levels of both the Company and the Bank exceeded all regulatory capital requirements, and their regulatory capital ratios were above the minimum levels required to be considered well capitalized for regulatory purposes. The capital levels of both the Company and the Bank at December 31, 2021 also exceeded the minimum capital requirements, including the currently applicable capital conservation buffer of 2.5%.

104

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

The Company’s and Bank’s regulatory capital ratios as of December 31, 2021 and 2020 are presented in the table below.  

									Minimum Required to be
									Considered "Well Capitalized"
					Minimum Required for				Under Prompt Corrective
	Actual				Capital Adequacy Purposes				Action Provisions
	Amount		Ratio		Amount		Ratio		Amount		Ratio
	(dollars in thousands)
HarborOne Bancorp, Inc.
December 31, 2021
Common equity Tier 1 capital to risk-weighted assets	$	608,804	16.4	%	$	167,475	4.5	%		N/A	N/A
Tier 1 capital to risk-weighted assets		608,804	16.4			223,300	6.0			N/A	N/A
Total capital to risk-weighted assets		689,181	18.5			297,733	8.0			N/A	N/A
Tier 1 capital to average assets		608,804	13.6			179,710	4.0			N/A	N/A
December 31, 2020
Common equity Tier 1 capital to risk-weighted assets	$	621,153	17.7	%	$	158,050	4.5	%		N/A	N/A
Tier 1 capital to risk-weighted assets		621,153	17.7			210,733	6.0			N/A	N/A
Total capital to risk-weighted assets		700,197	19.9			280,978	8.0			N/A	N/A
Tier 1 capital to average assets		621,153	14.5			171,578	4.0			N/A	N/A
HarborOne Bank
December 31, 2021
Common equity Tier 1 capital to risk-weighted assets	$	485,239	13.1	%	$	166,660	4.5	%	$	240,731	6.5	%
Tier 1 capital to risk-weighted assets		485,239	13.1			222,214	6.0			296,285	8.0
Total capital to risk-weighted assets		530,616	14.3			296,285	8.0			370,356	10.0
Tier 1 capital to average assets		485,239	10.9			178,279	4.0			222,849	5.0
December 31, 2020
Common equity Tier 1 capital to risk-weighted assets	$	506,822	14.4	%	$	158,081	4.5	%	$	228,339	6.5	%
Tier 1 capital to risk-weighted assets		506,822	14.4			210,775	6.0			281,033	8.0
Total capital to risk-weighted assets		550,875	15.7			281,033	8.0			351,291	10.0
Tier 1 capital to average assets		506,822	11.8			171,501	4.0			214,377	5.0

Dividend Restrictions

The Bank is subject to dividend restrictions imposed by various regulators, including a limitation on the total of all dividends that the Bank may pay to the Company in any calendar year. The total of all dividends shall not exceed the Bank’s net income for the current year (as defined by statute), plus the Bank’s net income retained for the two previous years, without regulatory approval. Dividends from the Bank are an important source of funds to the Company to make dividend payments on its common stock and for its other cash needs. The ability of the Company and the Bank to pay dividends is dependent on regulatory policies and regulatory capital requirements. The ability to pay such dividends in the future may be adversely affected by new legislation or regulations, or by changes in regulatory policies relating to capital, safety and soundness, and other regulatory concerns.

Preferred Stock

The Company has 1,000,000 shares of preferred stock, 0 par value, authorized, and NaN issued or outstanding.

Treasury Stock

Any shares repurchased under the Company’s share repurchase programs were purchased in open-market transactions and are held as treasury stock. All treasury stock is held at cost.

105

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

The Company adopted its third share repurchase program on September 17, 2021 to repurchase up to 2,668,159 shares of the Company’s common stock, or approximately 5% of the Company’s outstanding shares. The Company had repurchased 800,364 shares at an average price of $14.55 under this share repurchase program as of December 31, 2021. During the year ended December 31, 2021 the Company repurchased a total of 5,021,067 shares at an average price of $13.68 for a total of $68.6 million under its share repurchase programs. During the year ended December 31, 2021, an additional 42,925 shares were acquired in connection with the satisfaction of tax obligations on vested restricted shares at an average price of $14.27 for a total of $613,000. During the year ended December 31, 2020, the Company purchased a total of 1,533,500 shares at an average price of $10.29 for a total of $15.9 million.

Treasury stock at December 31, 2019 consisted of shares acquired in connection with the satisfaction of tax obligations on vested restricted stock issued pursuant to the 2017 Equity Plan.

19.COMPREHENSIVE INCOME (LOSS)

Accounting principles generally require that recognized revenue, expenses, gains and losses be included in net income. Although certain changes in assets and liabilities are reported as a separate component of the stockholders’ equity section of the Consolidated Balance Sheets, such items, along with net income, are components of comprehensive income (loss).

The components of accumulated other comprehensive income (loss), included in stockholders’ equity, are as follows:

	December 31,
	2021		2020
	(in thousands)
Cash flow hedge:
Net unrealized gain (loss)	$	1,663	$	(1,407)
Related tax effect		(466)		394
Total accumulated other comprehensive income (loss)	$	1,197	$	(1,013)
Securities available for sale:
Net unrealized (loss) gain	$	(3,635)	$	4,102
Related tax effect		801		(904)
Total accumulated other comprehensive (loss) income	$	(2,834)	$	3,198

106

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

The following tables present changes in accumulated other comprehensive income (loss) by component for the years ended December 31, 2021, 2020 and 2019:

	Year Ended December 31,
	2021						2020						2019
	Available		Cash				Available		Cash				Available
	for Sale		Flow				for Sale		Flow				for Sale
	Securities		Hedge		Total		Securities		Hedge		Total		Securities
	(in thousands)
Balance at beginning of period	$	3,198	$	(1,013)	$	2,185	$	1,480	$	—	$	1,480	$	(2,358)
Other comprehensive (loss) income before reclassifications		(7,496)		2,557		(4,939)		4,214		(1,453)		2,761		6,266
Amounts reclassified to accumulated other comprehensive income for transfer of securities to available for sale		—		—		—		522		—		522		—
Amounts reclassified from accumulated other comprehensive income (loss)		(241)		513		272		(2,533)		46		(2,487)		(1,344)
Net current period other comprehensive (loss) income		(7,737)		3,070		(4,667)		2,203		(1,407)		796		4,922
Related tax effect		1,705		(860)		845		(485)		394		(91)		(1,084)
Balance at end of period	$	(2,834)	$	1,197	$	(1,637)	$	3,198	$	(1,013)	$	2,185	$	1,480

20.FAIR VALUE OF ASSETS AND LIABILITIES

Fair value is the exchange price that would be received for an asset or paid to transfer a liability (exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. There are three levels of inputs that may be used to measure fair values:

•Level 1 – Quoted prices (unadjusted) for identical assets or liabilities in active markets that the entity has the ability to access as of the measurement date.

•Level 2 – Significant other observable inputs other than Level 1 prices such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data.

•Level 3 – Significant unobservable inputs that reflect a company’s own assumptions about the assumptions that market participants would use in pricing an asset or liability.

The following methods and assumptions were used by the Company in estimating fair value disclosures:

Debt Securities - Available for sale debt securities are recorded at fair value on a recurring basis.  When available, the Company uses quoted market prices to determine the fair value of debt securities; such items are classified as Level 1. There were 0 Level 1 securities held at December 31, 2021 and 2020.

Level 2 debt securities are traded less frequently than exchange-traded instruments. The fair value of these securities is determined using matrix pricing with inputs that are observable in the market or can be derived principally from or corroborated by observable market data.  This category includes obligations of GSEs, including mortgage-backed securities, individual name issuer trust preferred debt securities and corporate bonds.

Debt securities not actively traded whose fair value is determined through the use of cash flows utilizing inputs that are unobservable are classified as Level 3. There were 0 Level 3 securities held at December 31, 2021 and 2020.

107

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

FHLB stock - FHLB stock has restrictions placed on its transferability. As a result, the fair value of FHLB stock was not practicable to determine.

Loans held for sale - The fair value of mortgage loans held for sale is estimated based on current market prices for similar loans in the secondary market and therefore are classified as Level 2 assets. There were 0 mortgage loans held for sale 90 days or more past due as of December 31, 2021 and 2020.

Collateral Dependent Impaired Loans - The fair value of collateral dependent loans that are deemed to be impaired is determined based upon the fair value of the underlying collateral. Such collateral primarily consists of real estate and, to a lesser extent, other business assets. For collateral dependent loans for which repayment is dependent on the sale of the collateral, management adjusts the fair value for estimated costs to sell. For collateral dependent loans for which repayment is dependent on the operation of the collateral, such as accruing troubled debt restructured loans, estimated costs to sell are not incorporated into the measurement. Management may also adjust appraised values to reflect estimated market value declines or apply other discounts to appraised values resulting from its knowledge of the property. Internal valuations are utilized to determine the fair value of other business assets. Collateral dependent impaired loans are categorized as Level 3.

Appraisals for collateral-dependent impaired loans are performed by certified general appraisers (for commercial properties) or certified residential appraisers (for residential properties) whose qualifications and licenses have been reviewed and verified by the Company. Once received, the Company reviews the assumptions and approaches utilized in the appraisal as well as the overall resulting fair value in comparison with independent data sources such as recent market data or industry-wide statistics.

Retirement plan annuities - The carrying value of the annuities are based on their contract values which approximate fair value.

MSRs -Fair value is based on a third-party valuation model that calculates the present value of estimated future net servicing income and includes observable market data such as prepayment speeds and default and loss rates.

Deposits and mortgagors’ escrow accounts - The fair values disclosed for demand deposits (e.g., interest and non-interest checking, passbook savings, and certain types of money market accounts) and mortgagors’ escrow accounts are, by definition, equal to the amount payable on demand at the reporting date (i.e., their carrying amounts). Fair values for certificates of deposit are estimated using a discounted cash flow calculation that applies market interest rates currently being offered on certificates to a schedule of aggregated expected monthly maturities on time deposits.

Borrowed funds - The fair values of borrowed funds are estimated using discounted cash flow analyses based on the current incremental borrowing rates in the market for similar types of borrowing arrangements.

Accrued interest - The carrying amounts of accrued interest approximate fair value.

Interest Rate Swap designated as a cashflow hedge – The Company works directly with a third party vendor to provide periodic valuations for its interest rate risk management agreements to determine fair value of its interest rate swaps executed for interest rate risk management. The vendor utilizes standard valuation methodologies applicable to interest rate derivatives based on readily observable market data and are therefore considered Level 2 valuations.

Forward loan sale commitments and derivative loan commitments - Forward loan sale commitments and derivative loan commitments are based on fair values of the underlying mortgage loans and the probability of such commitments being exercised. The assumptions for pull-through rates are derived from internal data and adjusted using management judgment. Derivative loan commitments include the non-refundable costs of originating the loan based on the Company’s internal cost analysis that is not observable and the value of servicing. The weighted average pull-through rate for derivative loan commitments was approximately 88% and 76% at both December 31, 2021 and 2020, respectively.

Interest rate swaps and risk participation agreements - The Company’s interest rate swaps are traded in over-the-counter markets where quoted market prices are not readily available. For these interest rate derivatives, fair value is determined by a third party utilizing models that use primarily market observable inputs, such as swap rates and yield curves. The pricing models used to value interest rate swaps calculate the sum of each instrument’s fixed and variable cash flows, which are then discounted using an appropriate yield curve

108

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

to arrive at the fair value of each swap. The pricing models do not contain a high level of subjectivity as the methodologies used do not require significant judgment.

Although the Company has determined that the majority of the inputs used to value its interest rate swaps and risk participation agreements fall within Level 2 of the fair value hierarchy, the credit valuation adjustments associated with interest rate contracts and risk participation agreements utilize Level 3 inputs, such as estimates of current credit spreads to evaluate the likelihood of default by the Company and its counterparties. As of December 31, 2020, the Company assessed the significance of the impact of the credit valuation adjustments on the overall valuation of its derivative positions and determined that the credit valuation adjustments were not significant to the overall valuation of its derivatives. As a result, the Company classified its derivative valuations in their entirety as Level 2.

Off-balance sheet credit-related instruments - Fair values for off-balance sheet, credit related financial instruments are based on fees currently charged to enter into similar agreements, taking into account the remaining terms of the agreements and the counterparties’ credit standing. The fair value of off-balance sheet instruments is immaterial.

Transfers between levels are recognized at the end of the reporting period, if applicable. There were 0 transfers in the periods presented.

109

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Assets and Liabilities Measured at Fair Value on a Recurring Basis

Assets and liabilities measured at fair value on a recurring basis are summarized below:

							Total
	Level 1		Level 2		Level 3		Fair Value
	(in thousands)
December 31, 2021
Assets
Securities available for sale	$	—	$	394,036	$	—	$	394,036
Loans held for sale		—		45,642		—		45,642
Mortgage servicing rights		—		38,268		—		38,268
Derivative loan commitments		—		—		1,527		1,527
Forward loan sale commitments		—		—		56		56
Interest rate management agreements		—		1,663		—		1,663
Interest rate swaps		—		18,874		—		18,874
	$	—	$	498,483	$	1,583	$	500,066
Liabilities
Derivative loan commitments	$	—	$	—	$	95	$	95
Forward loan sale commitments		—		—		94		94
Interest rate swaps		—		19,214		—		19,214
	$	—	$	19,214	$	189	$	19,403
December 31, 2020
Assets
Securities available for sale	$	—	$	276,498	$	—	$	276,498
Loans held for sale		—		208,612		—		208,612
Mortgage servicing rights		—		24,833		—		24,833
Derivative loan commitments		—		—		12,623		12,623
Forward loan sale commitments		—		—		—		—
Interest rate swaps		—		39,320		—		39,320
	$	—	$	549,263	$	12,623	$	561,886
Liabilities
Derivative loan commitments	$	—	$	—	$	341	$	341
Forward loan sale commitments		—		—		2,204		2,204
Interest rate management agreements		—		1,407		—		1,407
Interest rate swaps		—		39,320		—		39,320
	$	—	$	40,727	$	2,545	$	43,272

110

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

The table below presents, for the years ended December 31, 2021, 2020 and 2019, the changes in Level 3 assets and liabilities that are measured at fair value on a recurring basis.

	Year Ended December 31,
	2021		2020		2019
	(in thousands)
Assets: Derivative and Forward Loan Sale Commitments:
Balance at beginning of period	$	12,623	$	1,411	$	1,261
Total gains (losses) included in net income (1)		(11,040)		11,212		150
Balance at end of period	$	1,583	$	12,623	$	1,411
Changes in unrealized gains relating to instruments at period end	$	1,583	$	12,623	$	1,411

	Year Ended December 31,
	2021		2020		2019
	(in thousands)
Liabilities: Derivative and Forward Loan Sale Commitments:
Balance at beginning of period	$	(2,545)	$	(332)		(630)
Total gains (losses) included in net income (1)		2,356		(2,213)		298
Balance at end of period	$	(189)	$	(2,545)		(332)
Changes in unrealized losses relating to instruments at period end	$	(189)	$	(2,545)		(332)
(1) Included in mortgage banking income on the Consolidated Statements of Net Income.

Assets Measured at Fair Value on a Non-recurring Basis

The Company may also be required, from time to time, to measure certain other financial assets on a nonrecurring basis in accordance with generally accepted accounting principles. These adjustments to fair value usually result from application of lower-of-cost-or-market accounting or write-downs of individual assets. There were 0 liabilities measured at fair value on a non-recurring basis at December 31, 2021 and 2020. The following table summarizes the fair value hierarchy used to determine each adjustment and the carrying value of the related individual assets.  

	December 31, 2021						December 31, 2020
	Level 1		Level 2		Level 3		Level 1		Level 2		Level 3
	(in thousands)
Impaired loans:
Residential		—		—	$	1,125	$	—	$	—	$	919
Commercial real estate		—		—		17,562		—		—		3,034
Commercial and industrial		—		—		2,928		—		—		4,208
Other real estate owned and repossessed assets		—		—		53		—		—		595
	$	—	$	—	$	21,668	$	—	$	—	$	8,756

111

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Losses in the following table represent the amount of the fair value adjustments recorded during the year on the carrying value of the assets held at December 31, 2021 and 2020, respectively. Losses on fully charged off loans are not included in the table.

	Year Ended December 31,
	2021		2020
	(in thousands)
Impaired loans
Residential		7		118
Commercial real estate		5,239		1,177
Commercial and industrial		916		1,020
Other real estate owned and repossessed assets		—		—
	$	6,162	$	2,315

The table below presents quantitative information about significant unobservable inputs (Level 3) for assets measured at fair value on a nonrecurring basis at the dates indicated.

	Fair Value
	December 31,				Valuation Technique
	2021		2020
	(in thousands)
Impaired loans:
Residential	$	1,125	$	919	Sales Comparison Approach (1)
Commercial real estate	$	17,562	$	7,242	Sales Comparison Approach (1)
Commercial and industrial	$	2,928	$	—	Sales Comparison Approach (1)
Real estate owned:
Residential	$	—	$	298	Sales Comparison Approach (1)
(1) Fair value is generally determined through independent appraisals of the underlying collateral. The Company may also use another source of collateral assessment to determine a reasonable estimate of the fair value of the collateral. Appraisals may be adjusted by management for qualitative factors and estimated liquidation expenses. Unobservable inputs are adjustments for differences between the comparable sales. Residential real estate appraisals are generally discounted 0% - 20%. The weighted average for 2020 was 15%. Commercial real estate loan appraisals are discounted 0% - 50%. The weighted average for 2021 and 2020 was 23% and 27%, respectively. Commercial and industrial appraisals are discounted 0%-90% and the weighted average was 49%.

112

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Summary of Fair Values of Financial Instruments

The estimated fair values, and related carrying or notional amounts, of the Company’s financial instruments are as follows. Certain financial instruments and all nonfinancial instruments are exempt from disclosure requirements. Accordingly, the aggregate fair value amounts presented herein may not necessarily represent the underlying fair value of the Company.

	December 31, 2021
	Carrying		Fair Value
	Amount		Level 1		Level 2		Level 3		Total
	(in thousands)
Financial assets:
Cash and cash equivalents	$	194,719	$	194,719	$	—	$	—	$	194,719
Securities available for sale		394,036		—		394,036		—		394,036
Federal Home Loan Bank stock		5,931		N/A		N/A		N/A		N/A
Loans held for sale		45,642		—		45,642		—		45,642
Loans, net		3,562,356		—		—		3,558,934		3,558,934
Retirement plan annuities		14,174		—		—		14,174		14,174
Accrued interest receivable		10,624		—		10,624		—		10,624
Financial liabilities:
Deposits		3,682,649		—		—		3,683,465		3,683,465
Borrowed funds		55,711		—		55,765		—		55,765
Subordinated debt		34,159		—		—		35,790		35,790
Mortgagors' escrow accounts		8,459		—		—		8,459		8,459
Accrued interest payable		1,083		—		1,083		—		1,083
Derivative loan commitments:
Assets		1,527		—		—		1,527		1,527
Liabilities		95		—		—		95		95
Interest rate management agreements:
Assets		1,663		—		1,663		—		1,663
Liabilities		—		—		—		—		—
Interest rate swap agreements:
Assets		18,874		—		18,874		—		18,874
Liabilities		19,214		—		19,214		—		19,214
Forward loan sale commitments:
Assets		56		—		—		56		56
Liabilities		94		—		—		94		94

113

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

	December 31, 2020
	Carrying		Fair Value
	Amount		Level 1		Level 2		Level 3		Total
	(in thousands)
Financial assets:
Cash and cash equivalents	$	205,870	$	205,870	$	—	$	—	$	205,870
Securities available for sale		276,498		—		276,498		—		276,498
Federal Home Loan Bank stock		8,738		N/A		N/A		N/A		N/A
Loans held for sale		208,612		—		208,612		—		208,612
Loans, net		3,439,247		—		—		3,473,751		3,473,751
Retirement plan annuities		13,747		—		—		13,747		13,747
Accrued interest receivable		11,874		—		11,874		—		11,874
Financial liabilities:
Deposits		3,506,209		—		—		3,509,996		3,509,996
Borrowed funds		149,097		—		152,373		—		152,373
Subordinated debt		34,033		—		—		34,799		34,799
Mortgagors' escrow accounts		7,736		—		—		7,736		7,736
Accrued interest payable		1,262		—		1,262		—		1,262
Derivative loan commitments:
Assets		12,623		—		—		12,623		12,623
Liabilities		341		—		—		341		341
Interest rate management agreements:
Liabilities		1,407		—		1,407		—		1,407
Interest rate swap agreements:
Assets		39,320		—		39,320		—		39,320
Liabilities		39,320		—		39,320		—		39,320
Forward loan sale commitments:
Assets		—		—		—		—		—
Liabilities		2,204		—		—		2,204		2,204

21.EARNINGS PER SHARE (“EPS”)

Basic EPS represents net income attributable to common shareholders divided by the weighted-average number of common shares outstanding during the period. Non-vested restricted shares that are participating securities are included in the computation of basic earnings per share. Diluted EPS is computed by dividing net income attributable to common shareholders by the weighted-average number of common shares outstanding, plus the effect of potential dilutive common stock equivalents outstanding during the period.

The following table presents earnings per common share.

	Year Ended December 31,
	2021		2020		2019
Net income available to common stockholders (in thousands)	$	58,517	$	44,792	$	18,268
Average number of common shares outstanding		54,454,113		58,252,140		58,451,387
Less: Average unallocated ESOP shares and non-vested restricted shares		(3,707,811)		(3,938,772)		(2,719,750)
Weighted average number of common shares outstanding used to calculate basic earnings per common share		50,746,302		54,313,368		55,731,637
Dilutive effect of share-based compensation		776,833		6,467		139
Weighted average number of common shares outstanding used to calculate diluted earnings per common share		51,523,135		54,319,835		55,731,776
Earnings per common share:
Basic	$	1.15	$	0.82	$	0.33
Diluted	$	1.14	$	0.82	$	0.33

114

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Stock options for 2,106,403 and 2,169,243 shares were not considered in computing diluted earnings per share for the years ended December 31, 2020 and 2019, respectively, because they were antidilutive.

22.SEGMENT REPORTING

The reportable segments are determined by the products and services offered, primarily distinguished between banking and mortgage banking operations. They are also distinguished by the level of information provided to the chief operating decision maker, who uses such information to review performance of various components of the business. The Company has 2 reportable segments: HarborOne Bank and HarborOne Mortgage. Revenue from HarborOne Bank consists primarily of interest earned on loans and investment securities and service charges on deposit accounts. Revenue from HarborOne Mortgage comprises interest earned on loans and fees received as a result of the residential mortgage origination, sale and servicing process.  

The accounting policies of the reportable segments are the same as those described in the summary of significant accounting policies. Segment profit and loss is measured by net income on a legal entity basis. Intercompany transactions are eliminated in consolidation.

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Information about the reportable segments and reconciliation to the Consolidated Financial Statements at December 31, 2021, 2020 and 2019, and for the years then-ended are presented in the tables below.

	Year Ended December 31, 2021
	HarborOne		HarborOne
	Bank		Mortgage		Consolidated
	(in thousands)
Net interest and dividend income	$	129,785	$	3,468	$	131,370
Credit for loan losses		(7,258)		—		(7,258)
Net interest and dividend income, after credit for loan losses		137,043		3,468		138,628
Mortgage banking income:
Gain on sale of mortgage loans		—		61,883		61,883
Intersegment gain (loss)		(3,665)		4,434		—
Changes in mortgage servicing rights fair value		(137)		(243)		(380)
Other		1,090		14,741		15,831
Total mortgage banking income (loss)		(2,712)		80,815		77,334
Other noninterest income		23,308		44		23,352
Total noninterest income		20,596		80,859		100,686
Noninterest expense		102,557		55,012		158,862
Income loss before income taxes		55,082		29,315		80,452
Provision for income taxes		14,933		7,569		21,935
Net income	$	40,149	$	21,746	$	58,517
Total assets at period end	$	4,481,509	$	173,545	$	4,553,405
Goodwill at period end	$	59,042	$	10,760	$	69,802

	Year Ended December 31, 2020
	HarborOne		HarborOne
	Bank		Mortgage		Consolidated
	(in thousands)
Net interest and dividend income	$	118,217	$	3,235	$	120,066
Provision for loan losses		34,815		—		34,815
Net interest and dividend income, after provision for loan losses		83,402		3,235		85,251
Mortgage banking income:
Gain on sale of mortgage loans		—		105,469		105,469
Intersegment gain (loss)		(3,148)		3,148		—
Changes in mortgage servicing rights fair value		(2,376)		(4,356)		(6,732)
Other		1,360		13,812		15,172
Total mortgage banking income (loss)		(4,164)		118,073		113,909
Other noninterest income (loss)		24,909		(138)		24,771
Total noninterest income		20,745		117,935		138,680
Noninterest expense		98,354		66,393		165,922
Income before income taxes		5,793		54,777		58,009
Provision for income taxes		527		12,964		13,217
Net income	$	5,266	$	41,813	$	44,792
Total assets at period end	$	4,460,164	$	312,194	$	4,483,615
Goodwill at period end	$	59,042	$	10,760	$	69,802

116

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

	Year Ended December 31, 2019
	HarborOne		HarborOne
	Bank		Mortgage		Consolidated
	(in thousands)
Net interest and dividend income	$	109,106	$	1,064	$	109,062
Provision for loan losses		4,747		—		4,747
Net interest and dividend income, after provision for loan losses		104,359		1,064		104,315
Mortgage banking income:
Gain on sale of mortgage loans		1		33,556		33,557
Intersegment gain (loss)		(1,183)		1,183		—
Changes in mortgage servicing rights fair value		(1,431)		(4,810)		(6,241)
Other		1,494		7,965		9,459
Total mortgage banking income (loss)		(1,119)		37,894		36,775
Other noninterest income (loss)		23,365		(45)		23,320
Total noninterest income		22,246		37,849		60,095
Noninterest expense		100,688		38,876		141,734
Income before income taxes		25,917		37		22,676
Provision (benefit) for income taxes		5,019		(77)		4,408
Net income	$	20,898	$	114	$	18,268
Total assets at period end	$	3,925,328	$	165,863	$	4,058,921
Goodwill at period end	$	59,042	$	10,760	$	69,802

117

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

23.CONDENSED FINANCIAL STATEMENTS OF PARENT COMPANY

Condensed financial information relative to HarborOne Bancorp, Inc.’s balance sheet at December 31, 2021 and 2020 and the related statements of net income and cash flows for the years ended December 31, 2021, 2020 and 2019 are presented below. The statement of stockholders’ equity is not presented below as the parent company’s stockholders’ equity is that of the consolidated company.  

Balance Sheet	December 31,
	2021		2020
		(in thousands)
Assets
Cash and due from banks	$	131,033	$	118,265
Investment in common stock of HarborOne Bank		555,695		581,982
Loan receivable - ESOP		30,740		32,190
Due from subsidiary		—		612
Other assets		637		657
Total assets	$	718,105	$	733,706
Liabilities and Stockholders' Equity
Subordinated debt	$	34,159	$	34,033
Other liabilities and accrued expenses		4,685		3,359
Stockholders' equity		679,261		696,314
Total liabilities and stockholders' equity	$	718,105	$	733,706

Statement of Net Income	Year Ended December 31,
	2021		2020		2019
		(in thousands)
Dividends from subsidiary	$	90,000	$	—	$	—
Interest from bank deposits		210		260		15
Interest on short-term investments		2		449		953
Interest on ESOP loan		1,046		1,596		1,062
Total income		91,258		2,305		2,030
Interest expense		2,095		2,095		2,076
Operating expenses		2,338		2,771		3,232
Total expenses		4,433		4,866		5,308
Income (loss) before income taxes and equity in undistributed net income (loss) of HarborOne Bank		86,825		(2,561)		(3,278)
Income tax benefit		(566)		(274)		(534)
Income (loss) before equity in income of subsidiaries		87,391		(2,287)		(2,744)
Equity in undistributed net income (loss) of HarborOne Bank		(28,874)		47,079		21,012
Net income	$	58,517	$	44,792	$	18,268

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

Statement of Cash Flows		Year Ended December 31,
		2021		2020		2019
			(in thousands)
Cash flows from operating activities:
Net income		$	58,517	$	44,792	$	18,268
Adjustments to reconcile net income to net cash used by operating activities:	��
Equity in undistributed net (income) loss of HarborOne Bank			28,874		(47,079)		(21,012)
Deferred income tax provision (benefit)			(8)		(18)		139
Share-based compensation			545		963		1,432
Net change in other assets			27		231		(284)
Net change in other liabilities			391		302		1,299
Net cash provided (used) by operating activities			88,346		(809)		(158)
Cash flows from investing activities:
Investment in HarborOne Bank			—		—		(152,713)
Repayment of ESOP loan			1,450		1,218		1,862
Advances to subsidiary			(1,046)		(1,884)		(2,456)
Repayment of advances to subsidiary			1,659		3,728		—
Net cash provided (used) by investing activities			2,063		3,062		(153,307)
Cash flows from financing activities:
Issuance of common stock			643		—		304,161
Repurchase of common stock			(69,215)		(15,923)		(721)
Purchase of shares by ESOP			—		—		(24,829)
Repayment of advance from subsidiary			—		—		(139)
Amortization of subordinated debt issuance costs			126		126		108
Dividends paid			(9,195)		(3,258)		—
Net cash (used) provided by financing activities			(77,641)		(19,055)		278,580
Net change in cash and cash equivalents			12,768		(16,802)		125,115
Cash and cash equivalents at beginning of year			118,265		135,067		9,952
Cash and cash equivalents at end of year		$	131,033	$	118,265	$	135,067

24.SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED)

	First Quarter				Second Quarter				Third Quarter				Fourth Quarter
	2021		2020		2021		2020		2021		2020		2021		2020
	(in thousands, except share data)
Interest and dividend income	$	35,847	$	37,169	$	35,887	$	36,621	$	35,808	$	37,048	$	36,353	$	37,720
Interest expense		3,795		10,469		3,357		7,174		3,005		5,879		2,368		4,970
Net interest and dividend income		32,052		26,700		32,530		29,447		32,803		31,169		33,985		32,750
Provision (benefit) for loan losses		91		3,749		(4,286)		10,004		(1,627)		13,454		(1,436)		7,608
Other noninterest income		37,809		16,113		21,703		38,569		21,769		44,439		19,164		37,027
Gain on sale and call of securities, net		—		2,525		—		8		241		—		—		—
Total noninterest income		37,809		18,638		21,703		38,577		22,010		44,439		19,164		37,027
Total noninterest expenses		42,802		35,160		38,598		43,777		39,274		45,700		38,188		41,286
Provision for income taxes		7,576		1,705		5,645		3,668		4,907		4,561		3,807		3,283
Net income	$	19,392	$	4,724	$	14,276	$	10,575	$	12,259	$	11,893	$	12,590	$	17,600
Basic earnings per share	$	0.37	$	0.09	$	0.28	$	0.19	$	0.25	$	0.22	$	0.26	$	0.33
Diluted earnings per share	$	0.37	$	0.09	$	0.27	$	0.19	$	0.24	$	0.22	$	0.25	$	0.33
Weighted average common shares, basic		52,537,409		54,392,465		51,778,293		54,450,146		49,801,123		54,465,339		48,918,539		53,947,868
Weighted average common shares, diluted		53,000,830		54,392,465		52,650,071		54,450,146		50,663,415		54,465,339		49,828,379		53,973,737

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HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements

25.REVENUE RECOGNITION

Revenue from contracts with customers in the scope of Accounting Standards Codification (“ASC”) (“Topic 606”) is measured based on the consideration specified in the contract with a customer and excludes amounts collected on behalf of third parties. The Company recognizes revenue from contracts with customers when it satisfies its performance obligations.

The Company’s performance obligations are generally satisfied as services are rendered and can either be satisfied at a point in time or over time. Unsatisfied performance obligations at the report date are not material to our consolidated financial statements.

In certain cases, other parties are involved with providing services to our customers. If the Company is a principal in the transaction (providing services itself or through a third party on its behalf), revenues are reported based on the gross consideration received from the customer and any related expenses are reported gross in noninterest expense. If the Company is an agent in the transaction (referring to another party to provide services), the Company reports its net fee or commission retained as revenue.

The Company recognizes revenue that is transactional in nature and such revenue is earned at a point in time. Revenue that is recognized at a point in time includes card interchange fees (fee income related to debit card transactions), ATM fees, wire transfer fees, overdraft charge fees, and stop-payment and returned check fees. Additionally, revenue is collected from loan fees, such as letters of credit, line renewal fees and application fees. Such revenue is derived from transactional information and is recognized as revenue immediately as the transactions occur or upon providing the service to complete the customer’s transaction.

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ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURES

None.

ITEM 9A. CONTROLS AND PROCEDURES

Disclosure Controls and Procedures

As required by Rule 13a-15 under the Exchange Act, as amended (the “Exchange Act”), the Company carried out an evaluation under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer and Chief Financial Officer, of the Company’s disclosure controls and procedures as of the end of the period ended December 31, 2021. Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures are effective and designed to ensure that information required to be disclosed by the Company in the reports it files or submits under the Exchange Act is (i) recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms and (ii) accumulated and communicated to the Company's management, including its Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure. The Company will continue to review and document its disclosure controls and procedures and consider such changes in future evaluations of the effectiveness of such controls and procedures, as it deems appropriate.

Management’s Report on Internal Controls Over Financial Reporting.

The Company’s management is responsible for establishing and maintaining adequate internal control over financial reporting as such term is defined in Exchange Act Rule 13a-15(f). The Company’s internal control system was designed to provide reasonable assurance to its management and the Board of Directors regarding the preparation and fair presentation of published financial statements.

All internal control systems, no matter how well designed, have inherent limitations. Therefore, even those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentation. As of December 31,2021, the Company’s management assessed the effectiveness of its internal control over financial reporting using the criteria described in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”). Based on our assessment and those criteria, management believes that the Company maintained effective internal control over financial reporting as of December 31, 2021. In addition, the effectiveness of the Company’s internal control over financial reporting as of December 31, 2021 has been audited by Crowe LLP, an independent registered public accounting firm. The report concerning the effectiveness of the Company’s internal control over financial reporting as of December 31, 2021 issued by Crowe LLP, appears in Item 8 of this Annual Report on Form 10-K.

There has been no change in our internal controls over financial reporting during the fourth quarter ended December 31, 2021 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

ITEM 9B.  OTHER INFORMATION

On March 9, 2022, the Company entered into a revised Change in Control Agreement (the “Agreement”) with Linda H. Simmons, the Company’s Executive Vice President and Chief Financial Officer (the “Executive”).  The Agreement supersedes the previous Change in Control Agreement with the Executive dated June 7, 2017 (the “Previous Agreement”).  Pursuant to the Agreement, upon a change in control the Executive would be entitled to an amount equal to the sum of two (2) times (i) the Executive’s annual base salary in effect immediately prior to the terminating event (or the Executive’s annual base salary in effect immediately prior to the change in control, if higher) and (ii) the Executive’s average annual bonus over the three fiscal years immediately prior to the change in control.  Additionally, the Agreement includes (i) a non-solicit provision whereby the Executive agrees to refrain from soliciting employees and customers for a period of 12 months following the termination of the Executive’s employment with the Company and (ii) a confidential information provision whereby the Executive is prohibited from disclosing the Company’s confidential information. Otherwise, the terms of the Agreement are substantially the same as the Previous Agreement. The foregoing description of the Agreement is modified in its entirety by form of Change in Control Agreement filed as Exhibit 10.28 with this Annual Report on Form 10-K.

Also on March 9, 2022, the Company entered into a revised Change in Control Agreement (the “Agreement”) with H. Scott Sanborn, the Company’s Executive Vice President and Chief Financial Officer (the “Executive”).  The Agreement supersedes the previous Change in Control Agreement with the Executive dated March 30, 2016 (the “Previous Agreement”).  Pursuant to the Agreement, upon a change

121

in control the Executive would be entitled to an amount equal to the sum of two (2) times (i) the Executive’s annual base salary in effect immediately prior to the terminating event (or the Executive’s annual base salary in effect immediately prior to the change in control, if higher) and (ii) the Executive’s average annual bonus over the three fiscal years immediately prior to the change in control.  Additionally, the Agreement includes (i) a non-solicit provision whereby the Executive agrees to refrain from soliciting employees and customers for a period of 12 months following the termination of the Executive’s employment with the Company and (ii) a confidential information provision whereby the Executive is prohibited from disclosing the Company’s confidential information. Otherwise, the terms of the Agreement are substantially the same as the Previous Agreement. The foregoing description of the Agreement is modified in its entirety by form of Change in Control Agreement filed as Exhibit 10.29 with this Annual Report on Form 10-K.

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PART III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The information required herein is incorporated by reference from the Company’s proxy statement relating to its May 18, 2022 Annual Meeting of Shareholders (the “Definitive Proxy Statement”) that will be filed with the Commission within 120 days following the fiscal year end December 31, 2021 under the headings of “Board of Director Information,” “Executive Officer Information,” and “Section 16(a) Beneficial Ownership Reporting Compliance.”

ITEM 11. EXECUTIVE COMPENSATION

The information required herein is incorporated by reference from the Definitive Proxy Statement under the headings of “Director Compensation,” “Executive Compensations,” and “Compensation Committee Interlocks and Insider Participation.”

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

Securities Authorized for Issuance Under Equity Compensation Plans

The following table sets forth information as of December 31, 2021 about the securities authorized for issuance under the Equity Plans. The Company’s shareholders previously approved the plans and all amendments are subject to shareholder approval. The Company has no other equity compensation plans that have not been approved by shareholders.

	Number of				Number of
	Securities				Securities
	to Be Issued Upon				Remaining
	Exercise of		Weighted Average		Available for
	Outstanding		Exercise Price of		Future Issuance
	Options,		Outstanding		(Excluding
	Warrants,		Options, Warrants		Securities in
	and Rights		and Rights		Column (a))
	(a)		(b)		(c)
Equity compensation plans approved by shareholders (1)		2,043,563	$	9.85	$	3,874,335	(2)​
Equity compensation plans not approved by shareholders		—		—		—
Total		2,043,563	$	9.85	$	3,874,335
(1) Consists of the Company's 2017 Stock Option and Incentive Plan and the 2020 Equity Incentive Plan. For additional information, see Note 17 to the Consolidated Financial Statements.
(2) Shares available for issuance under the 2020 Equity Plan. The Company will only award shares under the 2020 Equity Plan.

The information required herein by item 403 of Regulation S-K regarding the security ownership of management and certain beneficial owners is incorporated by reference from the Definitive Proxy statement under the heading “Stock Ownership and Other Matters.”

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information required herein is incorporated by reference from the Definitive Proxy Statement under the heading “Board of Director Information-Related Party Transactions” and “Board of Director Information-Director Independence.”

ITEM 14.  PRINCIPAL ACCOUNTING FEES AND SERVICES

The information required herein is incorporated by reference from the Definitive Proxy Statement under the heading “Proposals to be Voted upon at the Annual Meeting – Ratification of Appointment of Independent Registered Public Accounting Firm (Proposal 2).”

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PART IV

ITEM 15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

EXHIBIT INDEX

The following exhibits are included in this Annual Report on Form 10-K for the year ended December 31, 2021 (and are numbered in accordance with Item 601 of Regulation S-K):

Exhibit No.	Description
2.1	Plan of Conversion (incorporated by reference to Exhibit 2.1 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 11, 2019)
3.1	Articles of Organization of HarborOne Bancorp, Inc. (incorporated by reference to Exhibit 3.1 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 11, 2019)
3.2	By-Laws of HarborOne Bancorp, Inc. (incorporated by reference to Exhibit 3.2 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 11, 2019)
4.1	Form of Common Stock Certificate of HarborOne Bancorp, Inc. (incorporated by reference to Exhibit 4.1 to the Registrant’s Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 11, 2019)
4.2	Indenture, dated August 30, 2018 by and between HarborOne Bancorp, Inc. and UMB Bank, N.A., as trustee (incorporated by reference to Exhibit 4.1 to Form 8-K filed with the Securities and Exchange Commission on August 30, 2018)
4.3	Form of 5.625% Fixed to Floating Rate Subordinated Note due 2028 (incorporated by reference to Exhibit 4.2 to Form 8-K filed with the Securities and Exchange Commission on August 30, 2018)
4.4	Description of Registrant’s Securities (incorporated by reference to Exhibit 4.4 to Form 10-K filed with the Securities and Exchange Commission on March 13, 2020)
10.1+	HarborOne Bank Employee Stock Ownership Plan (incorporated by reference to Exhibit 10.1 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 4, 2016)
10.2+	HarborOne ESOP Restoration Plan (incorporated by reference to Exhibit 10.2 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 4, 2016)
10.3+	HarborOne Senior Management Long Term Incentive Plan (incorporated by reference to Exhibit 10.3 to the Registrant’s Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 4, 2016)
10.4	Amended and Restated Employment Agreement, dated as of March 1, 2016, by and among HarborOne Bancorp, Inc., HarborOne Bank and James W. Blake (incorporated by reference to Exhibit 10.4 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 4, 2016) †
10.5	Amended and Restated Employment Agreement, dated as of March 1, 2016, by and among HarborOne Bancorp, Inc., HarborOne Bank and Joseph Casey (incorporated by reference to Exhibit 10.7 to HarborOne Bancorp, Inc.'s Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 4, 2016)†
10.6	2016 Supplemental Executive Retirement Plan, dated as of January 21, 2016, by and between HarborOne Bank and James W. Blake (incorporated by reference to Exhibit 10.5 to HarborOne Bancorp, Inc.'s Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 4, 2016)†
10.7	Amended and Restated Supplemental Executive Retirement Plan Agreement, dated as of March 1, 2016, by and between HarborOne Bank and Joseph F. Casey (incorporated by reference to Exhibit 10.8 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 4, 2016) †
10.8	Endorsement Split Dollar Life Insurance Agreement, dated as of November 13, 2015, by and between HarborOne Bank and James Blake (incorporated by reference to Exhibit 10.6 to HarborOne Bancorp, Inc.'s Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 4, 2016)†

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10.9+	HarborOne Bancorp, Inc. 2017 Stock Option and Incentive Plan (incorporated herein by reference to the Company’s Form 8-K filed with the Commission on August 10, 2017)
10.10+	Form of Restricted Stock Award Agreement Under the HarborOne Bancorp, Inc. 2017 Stock Option and Incentive Plan (incorporated by reference to Exhibit 10.2 to the Registrant’s Quarterly Report on Form 10-Q filed with the Commission on August 11, 2017)
10.11+	Form of Non-Qualified Stock Option Agreement for Non-Employee Directors Under the HarborOne Bancorp, Inc. 2017 Stock Option and Incentive Plan (incorporated by reference to Exhibit 10.3 to the Registrant’s Quarterly Report on Form 10-Q filed with the Commission on August 11, 2017)
10.12+	Form of Non-Qualified Stock Option Agreement for Employees Under the HarborOne Bancorp, Inc. 2017 Stock Option and Incentive Plan (incorporated by reference to Exhibit 10.4 to Quarterly Report on Form 10-Q filed with the Commission on August 11, 2017)
10.13+	Form of Incentive Stock Option Agreement Under the HarborOne Bancorp, Inc. 2017 Stock Option and Incentive Plan (incorporated by reference to Exhibit 10.5 to Quarterly Report on Form 10-Q filed with the Commission on August 11, 2017)
10.14+	Form of Change in Control Agreement (incorporated by reference to Exhibit 10.9 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 4, 2016)
10.15+	HarborOne Bank Director Retirement Plan (incorporated by reference to Exhibit 10.10 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March 4, 2016)
10.16+	First Amendment to Director Retirement Plan (incorporated by reference to Exhibit 10.11 to Amendment No.1 of the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on April 8, 2016)
10.17	Form of Subordinated Note Purchase Agreement, dated August 30, 2018, by and among HarborOne Bancorp, Inc. and the Purchasers (incorporated by reference to Exhibit 10.1 to Form 8-K filed with the Securities and Exchange Commission on August 30, 2018)
10.18	Form of Registration Rights Agreement, dated August 30, 2018, by and among HarborOne Bancorp, Inc. and the Purchasers (incorporated by reference to Exhibit 10.2 to Form 8-K filed with the Securities and Exchange Commission on August 30, 2018)
10.19+	HarborOne Bancorp, Inc. 2020 Equity Incentive Plan (incorporated by reference to Exhibit 10.1 to Form 8-K filed with the Securities and Exchange Commission on October 1, 2020)
10.20	Form of Indemnification Agreement (incorporated by reference to Exhibit 10.2 to Form 10-Q filed with the Securities and Exchange Commission on November 6, 2020)
10.21+	Form of Restricted Stock Award Agreement under the HarborOne Bancorp, Inc. 2020 Equity Incentive Plan (incorporated by reference to Exhibit 10.2 to Form S-8 filed with the Securities and Exchange Commission on October 5, 2020)
10.22+	Form of Non-Qualified Stock Option Award Agreement for Non-Employee Directors under the HarborOne Bancorp, Inc. 2020 Equity Incentive Plan (incorporated by reference to Exhibit 10.3 to Form S-8 filed with the Securities and Exchange Commission on October 5, 2020)
10.23+	Form of Non-Qualified Stock Option Award Agreement for Employees under the HarborOne Bancorp, Inc. 2020 Equity Incentive Plan (incorporated by reference to Exhibit 10.4 to Form S-8 filed with the Securities and Exchange Commission on October 5, 2020)
10.24+	Form of Incentive Stock Option Agreement under the HarborOne Bancorp, Inc. 2020 Equity Incentive Plan (incorporated by reference to Exhibit 10.5 to Form S-8 filed with the Securities and Exchange Commission on October 5, 2020)
10.25+	Form of Restricted Stock Unit Award Agreement for Non-Employee Directors under the HarborOne Bancorp, Inc. 2020 Equity Incentive Plan (incorporated by reference to Exhibit 10.6 to Form S-8 filed with the Securities and Exchange Commission on October 5, 2020)
10.26+	Form of Restricted Stock Unit Award Agreement for Employees under the HarborOne Bancorp, Inc. 2020 Equity Incentive Plan (incorporated by reference to Exhibit 10.7 to Form S-8 filed with the Securities and Exchange Commission on October 5, 2020)

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10.27+	Form of Performance Restricted Stock Unit Award Agreement for Employees under the HarborOne Bancorp, Inc. 2020 Equity Incentive Plan (incorporated by reference to Exhibit 10.27 to Form 10-K filed with the Securities and Exchange Commission on March 12, 2021)
10.28*	Change in Control Agreement dated March 9, 2022 between HarborOne Bancorp, Inc. and Linda H. Simmons
10.29*	Change in Control Agreement dated March 9, 2022 between HarborOne Bancorp, Inc. and H. Scott Sanborn
21*	Subsidiaries of the Registrant
23.1*	Consent of Crowe LLP
23.2*	Consent of Wolf & Co., P.C.
31.1*	Certification of Chief Executive Officer Required by Rule 13a-14(a) and Rule 15d-14(a) of the Exchange Act
31.2*	Certification of Chief Financial Officer Required by Rule 13a-14(a) and Rule 15d-14(a) of the Exchange Act
32.1**	Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
32.2**	Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101	Interactive data files pursuant to Rule 405 of Regulation S-T: (i) the Consolidated Balance Sheets as of December 31, 2021 and 2020, (ii) the Consolidated Statements of Income for the years ended December 31, 2021 and 2020, (iii) the Consolidated Statements of Comprehensive Income for the years ended December 31, 2021 and 2020, (iv) the Consolidated Statements of Changes in Stockholders’ Equity for the years ended December 31, 2021 and 2020, (v) the Consolidated Statements of Cash Flows for the years ended December 31, 2021 and 2020, and (vi) the Notes to the Consolidated Financial Statements.
104	Cover Page Interactive Data File (formatted in Inline XBRL and included in Exhibit 101)

* Filed herewith

** Furnished herewith

+ Management contract or compensatory plan or agreement

ITEM 16. FORM 10-K SUMMARY

None.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

HarborOne Bancorp, Inc.

Date:	March 10, 2022	By:	/s/ James W. Blake
			James W. Blake
			Chief Executive Officer and Director
			(Principal Executive Officer)
			Date: March 10, 2022

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.

By:	/s/ James W. Blake	By:	/s/ Linda H. Simmons
	James W. Blake		Linda H. Simmons
	Chief Executive Officer and Director		Executive Vice President and Chief Financial Officer
	(Principal Executive Officer)		(Principal Accounting and Financial Officer)
	Date: March 10, 2022		Date: March 10, 2022
By:	/s/ Joseph F. Barry	By:	/s/ Timothy R. Lynch
	Joseph F. Barry,		Timothy R. Lynch,
	Director		Director
	Date: March 10, 2022		Date: March 10, 2022
By:	/s/ Mandy Lee Berman	By:	/s/ William A. Payne
	Mandy Lee Berman,		William A. Payne,
	Director		Director
	Date: March 10, 2022		Date: March 10, 2022
By:	/s/ Joseph F. Casey	By:	/s/ Andreana Santangelo
	Joseph F. Casey		Andreana Santangelo
	President, Chief Operating Officer and Director		Director
	Date: March 10, 2022		Date: March 10, 2022
By:	/s/ David P. Frenette, Esq.	By:	/s/ Michael J. Sullivan, Esq.
	David P. Frenette, Esq.,		Michael J. Sullivan, Esq.
	Director		Chairman and Director
	Date: March 10, 2022		Date: March 10, 2022
By:	/s/ Gordon Jezard	By:	/s/ Damian W. Wilmot, Esq.
	Gordon Jezard,		Damian W. Wilmot, Esq.
	Director		Director
	Date: March 10, 2022		Date: March 10, 2022
By:	/s/ Barry R. Koretz
	Barry R. Koretz,
	Director
	Date: March 10, 2022

127