Revenue and Related Contract Costs and Contract Liabilities | Note 2. Revenue and Related Contract Costs and Contract Liabilities GES’ performance obligations consist of services or product(s) outlined in a contract. While we often sign multi-year contracts for recurring events, the obligations for each occurrence are well defined and conclude upon the occurrence of each event. The obligations are typically the provision of services and/or sale of a product in connection with an exhibition, conference, or other event. GES’ revenue is earned over time over the duration of the event, but as a practical expedient we recognize revenue when we have a right to invoice at the close of the exhibition, conference, or corporate event, which typically lasts one to three days or when a customer cancels a contract. We recognize revenue for consumer events over the duration of the event. We recognize revenue for products either upon delivery to the customer’s location, upon delivery to an event that we are serving, or when we have the right to invoice, generally at the close of the exhibition, conference, or corporate event, or when a customer cancels a contract. If a customer cancels a contract, then GES is generally contractually able to invoice the customer for contract costs that have been incurred by GES in preparing for the exhibition, conference, or corporate event. Payment terms are generally within 30-60 days and contain no significant financing components. Pursuit’s performance obligations are short-term in nature. They include the provision of a hotel room, an attraction admission, a chartered or ticketed bus or van ride, the fulfillment of travel planning itineraries, and/or the sale of food, beverage, or retail products. We recognize revenue when the service has been provided or the product has been delivered. When we extend credit, payment terms are generally within 30 days and contain no significant financing components. Contract Liabilities GES and Pursuit typically receive customer deposits prior to transferring the related product or service to the customer. We record these deposits as a contract liability, which are recognized as revenue upon satisfaction of the related contract performance obligation(s). GES also provides customer rebates and volume discounts to certain event organizers that we recognize as a reduction of revenue. We include these amounts in the Condensed Consolidated Balance Sheets under the captions “Contract liabilities” and “Other deferred items and liabilities.” Changes to contract liabilities are as follows: (in thousands) Balance at December 31, 2019 $ 50,796 Cash additions 53,284 Revenue recognized (64,430 ) Foreign exchange translation adjustment (1,482 ) Balance at March 31, 2020 $ 38,168 Contract Costs GES capitalizes certain incremental costs incurred in obtaining and fulfilling contracts. Capitalized costs principally relate to direct costs of materials and services incurred in fulfilling services of future exhibitions, conferences, and events, and also include up-front incentives and commissions incurred upon contract signing. We expense costs associated with preliminary contract activities (i.e. proposal activities) as incurred. Capitalized contract costs are expensed upon the transfer of the related goods or services and are included in cost of services or cost of products, as applicable. We include the deferred incremental costs of obtaining and fulfilling contracts in the Condensed Consolidated Balance Sheets under the captions “Current contract costs” and “Other investments and assets.” Changes to contract costs are as follows: (in thousands) Balance at December 31, 2019 $ 28,496 Additions 11,672 Expenses (17,679 ) Cancelled (2,086 ) Foreign exchange translation adjustment (644 ) Balance at March 31, 2020 $ 19,759 As of March 31, 2020, capitalized contract costs consisted of $1.7 million to obtain contracts and $18.1 million to fulfill contracts. We did not recognize an impairment loss with respect to capitalized contract costs during the three months ended March 31, 2020 or 2019. Disaggregation of Revenue The following tables disaggregate GES and Pursuit revenue by major product line, timing of revenue recognition, and markets served: GES Three Months Ended March 31, 2020 (in thousands) GES North America GES EMEA Intersegment Eliminations Total Services: Core services $ 210,183 $ 26,503 $ — $ 236,686 Audio-visual 17,430 4,034 — 21,464 Event technology 5,554 2,861 — 8,415 Intersegment eliminations — — (1,989 ) (1,989 ) Total services 233,167 33,398 (1,989 ) 264,576 Products: Core products 18,591 9,318 — 27,909 Total revenue $ 251,758 $ 42,716 $ (1,989 ) $ 292,485 Timing of revenue recognition: Services transferred over time $ 233,167 $ 33,398 $ (1,989 ) $ 264,576 Products transferred over time (1) 10,577 2,450 — 13,027 Products transferred at a point in time 8,014 6,868 — 14,882 Total revenue $ 251,758 $ 42,716 $ (1,989 ) $ 292,485 Markets: Exhibitions $ 184,358 $ 32,547 $ — $ 216,905 Conferences 35,890 4,807 — 40,697 Corporate events 26,964 5,154 — 32,118 Consumer events 4,546 208 — 4,754 Intersegment eliminations — — (1,989 ) (1,989 ) Total revenue $ 251,758 $ 42,716 $ (1,989 ) $ 292,485 ( 1 ) GES’ graphics product revenue is earned over time over the duration of the event as it is considered a part of the single performance obligation satisfied over time. Three Months Ended March 31, 2019 (in thousands) GES North America GES EMEA Intersegment Eliminations Total Services: Core services $ 179,873 $ 31,063 $ — $ 210,936 Audio-visual 18,406 3,888 — 22,294 Event technology 8,763 2,953 — 11,716 Intersegment eliminations — — (2,690 ) (2,690 ) Total services 207,042 37,904 (2,690 ) 242,256 Products: Core products 16,199 16,472 — 32,671 Total revenue $ 223,241 $ 54,376 $ (2,690 ) $ 274,927 Timing of revenue recognition: Services transferred over time $ 207,042 $ 37,904 $ (2,690 ) $ 242,256 Products transferred over time (1) 11,269 3,479 — 14,748 Products transferred at a point in time 4,930 12,993 — 17,923 Total revenue $ 223,241 $ 54,376 $ (2,690 ) $ 274,927 Markets: Exhibitions $ 136,429 $ 45,655 $ — $ 182,084 Conferences 47,862 2,982 — 50,844 Corporate events 32,787 5,545 — 38,332 Consumer events 6,163 194 — 6,357 Intersegment eliminations — — (2,690 ) (2,690 ) Total revenue $ 223,241 $ 54,376 $ (2,690 ) $ 274,927 ( 1 ) GES’ graphics product revenue is earned over time over the duration of an event as it is considered a part of the single performance obligation satisfied over time. Pursuit Three Months Ended March 31, (in thousands) 2020 2019 Services: Admissions $ 4,102 $ 3,525 Accommodations 4,517 2,418 Transportation 2,056 1,995 Travel planning 416 632 Intersegment eliminations (111 ) (185 ) Total services revenue 10,980 8,385 Products: Food and beverage 1,649 1,364 Retail operations 894 918 Total products revenue 2,543 2,282 Total revenue $ 13,523 $ 10,667 Timing of revenue recognition: Services transferred over time $ 10,980 $ 8,385 Products transferred at a point in time 2,543 2,282 Total revenue $ 13,523 $ 10,667 Markets: Banff Jasper Collection $ 9,799 $ 7,870 Alaska Collection 151 180 Glacier Park Collection 723 823 FlyOver 2,850 1,794 Total revenue $ 13,523 $ 10,667 |