22 news items
Travel Company Uses Verint Bots for 95 Percent of Their Customer Bookings
VRNT
18 Jun 24
announced that a leading U.S. travel company has been using Verint bots to achieve successful self-service containment of 95 percent of their customer
Verint Quality Bots Help Fortune 500 Brand Save Approximately $2 Million Through CX Automation
VRNT
13 Jun 24
of their customer interactions. The Quality Bots increased the scope and accuracy of the program while decreasing the manual effort required
Verint Awarded A $13M Multi-Year Contract From A Fortune 25 Brand To Deploy Knowledge Management, Including Two Bots, Across 60,000 Agents
VRNT
11 Jun 24
management, including two bots, across 60,000 agents.With tens of millions of customers, the brand is looking to simultaneously improve the customer
Verint Awarded a $13 Million Deal from a Fortune 25 Brand to Deploy Multiple AI-Powered Bots and Drive AI Business Outcomes in the Contact Center
VRNT
11 Jun 24
.
With tens of millions of customers, the brand is looking to simultaneously improve the customer and agent experiences while lowering
Leading Hotel Brand Increases Self-Service Containment by 60 Percent Across More Than 10 Million Customer Interactions Annually with Verint Bots
VRNT
5 Jun 24
-service customer experiences.
"Verint IVA delivers significant AI business outcomes by increasing
b6rfh7hngpz9bfbi0 udhjeh5dm7b
VRNT
4 Jun 24
.
Dan Bodner, Verint CEO commented: "Brands are increasingly seeking AI business outcomes to increase customer experience (CX) automation
33zf6zeiblrod05dm2n9jvxtug9t25cljru67r0vfuw6q204 deb9
VRNT
4 Jun 24
offer based on the customer's profile. This real-time coaching capability improves up-sell close rates and can drive millions of dollars of increased
n3qx81lm15veaviau1ko bebc3w2
VRNT
3 Jun 24
ability to help customers quickly introduce CX automation capabilities to transform their business."
The win
qd1fkmq16103gt2askwzn77a9jmqvtvrs5nmujty
VRNT
22 May 24
Verint® (NASDAQ:VRNT) is a leader in customer experience (CX
8jpc9epxwm04bqvkrvw2dko4y3c3ozv2h1qbncd0sex98
VRNT
20 May 24
benefits as Verint IVA handles approximately 14 million customer service interactions annually and successfully resolves approximately 80 percent of customer
l8rqtb5ha8p133cqnah
VRNT
17 May 24
(NASDAQ:VRNT) is a leader in customer experience (CX) automation. The world's most iconic brands – including more than 80
bu0ovzlw7y5jxe1zyknbix7k6602gl21sdvx0pc9v0i0piotn
VRNT
15 May 24
(NASDAQ:VRNT), The CX Automation Company™, continues to see contract wins and groundbreaking customer
ye9l2a62qy eluapk9u9v9o0zh
VRNT
15 May 24
contract wins and groundbreaking customer results for the new Verint TimeFlex Bot
4t6ndxk957hk974ztje
VRNT
13 May 24
Long-Standing Customer Renews for Three-Year Term and Expands with Work Allocation Bot
azg2 fi952
VRNT
13 May 24
Long-Standing Customer Renews for Three-Year Term and Expands
mih7va
VRNT
9 May 24
Customer to Increase CX Automation with Hybrid Cloud and Four AI-Powered Bots
lcfato5pcrwh73eh5a7k8uf 582m3an6wnid1if8h36tf2fg
VRNT
9 May 24
Customer to Increase CX Automation with Hybrid Cloud and Four AI
xmdimqy5e2lo07k8p7byrjj4n
VRNT
30 Apr 24
from one of the world's largest retailers to increase customer experience (CX) automation in their contact center. Verint was awarded the contract
kdummtmwjdtkwv07dd z08bfxoslizaf7ekx8j
DAL
MCD
MKC
24 Apr 24
subsidiaries helps brands provide Boundless Customer Engagement.
Delta Air Lines
lm0xvt6lkf4kcbh7dv63y
VRNT
9 Apr 24
(NASDAQ:VRNT), The Customer Engagement