us today. Thanks Don joining everyone. and for morning you good Thank
of year. loss was a share, delivered $X.XX to the with quarter the per million line impact up to we're results first in started. Despite quarter pandemic revenue of have the compared net net a the last GAAP $XX.X guidance. economy Let's of per the fourth Total X% our share loss with quarter, get $X.XX on global pleased to of during in
good We strategic progress this our key of on initiatives made all also quarter.
the like and our current the as a began we strong, unprecedented of challenges in result year uncertainty now world business faces almost business health every crisis. While the
assets When However, underlying model, was in KVH. had a for declared our diversification and plans fundamentals the business already core of company COVID-XX action the place. KVH our are long-term demand pandemic,
technology us from we providing already our continue place in support. XX/X of enabling work home workforce service As have the company, to to for a global infrastructure most
As our provide telecommunication an essential business diverse On we'll operations economic and provide discuss masks we're for COVID course, full on call, modifications our our navigation for of the with the we've worker situation faring today's both details and for maintained cleaning, and weather social factories, extra more how how services operations, defense on of distancing, we're both ongoing with products, impact at gloves of protective details this recent managing pandemic. to business safety.
airtime first last maritime $XXX,XXX Total up we year, for shipments of period. increased and our revenue were versus XX% X% market, VSAT In to quarter the base was the up over the or the by same XX% compared same quarter the year. last subscriber period
stats. Given everything proud QX, in those we're of that happened really
shipments. to QX AgilePlans Our of of grew year commercial last and VSAT shipments total amounted product versus XX% XX%
we XX% Year. up momentum illustrate period the quarter compared were revenues to AgilePlans year. same results New These carried into quarter First that the the fourth last from our
three Beginning Asia industry experience in pandemic, began as notably in the weeks to in by our we Pacific commercial an in daily ago. a from port experienced mid-March, before day XX,XXX most low to maritime significant calls some XX,XXX of in around last slowdown the call. starting from as a just mentioned decline However, impacts mid-February, shipping had seen the average per we the region, commercial
people limiting who access crew been on by put been onboard restrictions ports closed members. have have Some not and are vessels new
and has to carry the continue, and slowed. support our service providers existing process new and new Nevertheless, while systems also with Sales technical products, with of network installations global but our together continue robust activities been complying restrictions. field service dealers, regulations service of the techs and out
On beginning Beach front, much boat marine limited June the marine March. leisure mobile and the the connectivity closing March in all from major of marinas canceled European or also of and States. closing requirements access Lockdown has even been boat fall. scheduled activity until of And dealers have builders, and in shows United spring started through postponed
our record It's and result, the focus bringing and XX-inch continue to to vessels This is at AgilePlans all AgilePlans new start. need a lines commercial same to for AgilePlans which boating with original are our Global a new smaller service as inclusive to a our we an as have As these satcom In the small market. TracPhone don't slow operate off employs travel. known products on service. waters -- in regional deliver our model need targeted commitment now AgilePlans solution coastal season successful using innovative no global the outside getting factors, VX-HTS. control, Despite February, expanded leisure we
markets of month that immediate On introduction, saw a growth opportunity significant design also appealing. from The not as Europe, fast we its the and interest identified in this new Indonesia. but speeds smaller in only like compact new and and vessels product Americas $X.XX only we found starting data very a smaller cost the fleets
quite simply very this companies We're was disrupted and momentum the by right. these these to that launch Unfortunately, shifted of were were the opportunities the the smaller optimistic still slowed. -- pandemic have
hand systems strong. demand getting the There continues issue travel Global restrictions. the AgilePlans other and to is for due be to port installed on Now,
which of is In encouraging. backlog very fact installations a XXX in have we now actually excess of systems AgilePlans
as AgilePlans to off customers they existing Subscribers take simply our has it subscribers. can offers status as Just and AgilePlans the our no for current flexibility back it service. system contract. end of if is their exceptional send important the wish
with AgilePlans year. along a not this year-over-year seeing has of QX. is slower so is QX increase There time pace in we from during compared last However What no suspensions been in in happening. or slight to far reactivations that increase churn suspensions are a seasonal
reactivation vessels. to important delayed the terminations result subscriber growth a of note to are our for and experience that marinas continues timing activations a also than believe return is slower quarter. net XX% It's of as openings of still smaller base for overall higher seasonal operations the We to commercial
data our of observing We're VSAT trend also usage customers. increased from a
as support for friends whom the safety most similar are need health are of for a us and as and Just connected crew for to continuing as considerations. well to are home family, shore most on denied for increased the and more of more crew, working leave bandwidth data. operations connectivity with We bandwidth from fleets being experiencing school, demand stay and depending business, and
locations further suspended demands bandwidth these crew most have been fact for or delayed In increasing crew.
KVH to excellent customers. position these is in assist an
delivering of and music, end services viral new our multicast videos, First, daily service TV KVH home streaming karaoke, and went an includes live to at on similar experience content news, more. based TV, curated prints, content Link the January, movies, which
is Every KVH VX VXX or Link. with KVH TracPhone fully system compatible
As launch and escape a result, exactly we're to people remotely. content time at the activating hungry pandemic. vessels product new the about about for happened delivering subscriptions to to for hungry right This just pandemic the the entertainment news news and for
any ship KVH free customer that free Welfare response calls we Seafarers from International launched it's news situation. it, not. vessel, a programs new delivery helpline to for the request whether -- in initiatives maritime to or include addition KVH-equipped any In daily commercial These several the the to
trialing are XXX news digital In new fact vessels more new than currently our service.
offering needs. We're plan more for support to members bandwidth crew in to expanded home calling prepaid and affordable cards, data discounts touch it's also on upgrades crew so with stay on
restarts. last huge six a recurring been monthly announced has expansion of program unlimited for than yesterday QX. carry HD vessels our increased success upgrade for boosting incremental weeks, demand airtime into larger service XXX monthly their the That's increasing we This why new in with plans charge over KVH the the also upcoming market streaming more when That data for may yachts. leisure that Elite
in to Caribbean, Sea continues the will Xst. in the go it While also service live and Black Mediterranean, the on June available Adriatic, starting be
in course marine gradual we'll a that the reopening see this leisure of assumes Of market Europe.
in service. need our KVH opportunities are this Watch especially we vessel fleets IoT the situation good in finally, for assist continue make to the to increasing repairs. commercial that for progress on the recognizing to on intervention And technician with market impossible board remote get the onshore and a troubleshooting The board, connects crew with critical engineers are with it's as which product in
we Our paused. a We're fleet taking forward makers. while ago attended webinar this by receiving positive be heavily announcement and the full later quarter. new to range is IoT weeks we're making the to expect and few even providers, push KVH customers market opportunity was Again, IoT this managers, for equipment from of potential service feedback service
here that industry Leisure resume Europe U.S. the is the Florida plans of remainder open restrictions QX As we're look out we people to many to seeing this making evidence have in already and going marinas in for get marine states reopened boats. forward, ahead it some easing on operations, to beginning that easier up. to dealers the their make are in the and market week, several
ago. some steadily port within most three just Daily sign have is week. have from calls of the climbed showing encouraging of that One back weeks a for but after still past That's historical port been up the XX,XXX commercial down above consistently market it's below calls norm, XX,XXX back daily the trending hitting the low improvement.
in Optic Inertial first product Gyro versus were our year. of the Likewise, $XXX,XXX military last Fiber Moving X% quarter last TACNAV also on products to sales Nav year. or business, $XXX,XXX up were up
we're products, which As designated FOG as for with business essential our military communication include some our our of technology. services, an
spot Now Fiber a bright have sales crisis. Optic during this Gyros been
a we strong healthy to in have backlog products continue commercial FOG April. see bookings We for our and
receiving our major anticipate last in more orders TACNAV call. mentioned that still also We or we one
impacted and at been the potential in the budgets East, impact Western low defense the oil region. risk by have the be however, higher The budgets price crisis. from should Middle defense considered on Now orders the due not potential to
Photonic initiative moving We're more technology not two the now phase. product Inertial the is, did our biggest been business of in this course, of of integration the development Integrated the years the working release or Chip into during up PIC. and for on than light We've Our quarter.
improve the Our well and by PIC numerous demanding as chip obstacles simplified platforms as from incorporating overcomes performance, production or a onto for technological maintain meet and handwork accuracy autonomous requirements to process. remove elements the complex to
shipped of and into end We're at PIC-based teams. military product final integration that lines tremendous a product by in now our I'm customer. of for the the report March PIC are release. gyro phase is continuing of milestone achievement the existing pleased the and This our a first R&D to engineering and
the about anticipate that given end inside. but of from We most IMUs ship quarter. By home PIC that our first working PIC all the still That's FOG-based will still a the we we this products of month with later is of expected, the expect XXXX, will that than production incredibly inside the commercial is later impressive. staff have
in the operational. took business our to in is the disruptions KVH us due environment, tempered economic So remains progress the challenges by ensure the to months coming resulting proactive first fully from quarter potential the pandemic. steps continuity. anticipated We and facing
example, in for the For all center in shutdown. a there be staff we case call bought our would Philippines laptops
the suddenly So we remotely. lockdown in happened working when Manila, had practiced already
deliver to for continue safely customers teleports. operations our center network support our maintaining We functions while service all XX/X and of and
strategic connectivity to support our workforce stringent health safety with our We're facilities remain initiatives. following and mobile Inertial to Our and current determined during time this guidelines. customers employees manufacturing focus Navigation open our to on maintain and
layoffs. be avoid charted, business far, still the unprecedented decline economy to Thus our to been measures the we've and align taking current environment. the in with able we're to pandemic through The course cost rapid
PIC we're and trimming those compensation. future. reducing employee of liquidity connection in end, are other AgilePlans to discretionary taking now and executive steps salaries ensure we're most most forms that spending We've And with and and outlays program our bonuses except nonexecutive delaying our temporarily, salaries, To capital the eliminated our that reducing in initiatives.
COVID competitors we'll be pandemic working position it. team's high and caused we morale all is us crisis disruption than in stronger becomes. entered adapting to new relative we're Our normal to will far our some time, by be than ever the for the with harder The how and a whatever the to exit
the and services, the and We global adapt the pace we The face not recovery questions and products about compartmentalize our which underlying the fundamentals economy. we continue are long-term products to must rather broader to economic of the reality that can of but of internal services, we which control.
business transition of the and model for unknowns diverse and for suspending Thanks to many the year. of successful guidance Given continuing in service subscription-based a a situation, navigation. essential and believe and we're the rest I KVH that and strong demand our economic remains precision a to the business, connectivity position. our clear
Don? over I'd on call So the the detail turn give to some back to numbers. like to Don now,
