Good today our second Kent, to conference and morning, quarter on call. XXXX joining for and thank everyone you, us thanks
year-to-date we results to I financial Accordingly, results our long-term we in stakeholders for COVID-XX. of well the deliver hit all challenges deliver have these our they for to with find ways related financial to proud continued Given the quarter face positioned performance. tremendous and unprecedented of extraordinary are strong remain point. pleased as am the times, our we second halfway DXPeople as to
to DXPeople, we open will After you take after first the developments will this for vision and prepared taking comments, achieve I call key navigate by some of and drive of our through and year to ourselves customers, sales start will We Kent and growth, will since call, you communities. his are details my successfully rest remarks. our excellence then beyond. stakeholders our the actions the we discuss suppliers, of quarter updating the financial on for Q&A. position
on similar affected I and reiterate quarter, first COVID-XX. you out all those that our update call, Before want developments last the to our to thoughts by prayers I since go to
the surge firsthand experienced positive here we significant With is Texas, it aware resulting pandemic which are in cases, isolation, from all tragic life, this in of recent over, that have loss is economic we in far still social hardship. and
As challenges, a be DXP, fortunate we we to and and have feel many here these DXP. of not very escaped yet, part
strong today, ways financially and we to us successful remain finding tomorrow. position in to through industrial and We leader, are be are work successful a while putting a
opportunistic and must mind believe also be drive with move forward and that We safety strategic ways to we growth. in find
our we've rallied managed for As provide team an to service during and I into in X priorities an expected call, what unique eventual were proud of has our priorities, safety our DXP I am environment. demand, lower and unprecedented remain how very mentioned balance balanced maintain April, an our poised continues to mid-March to quickly sheet and strong which on and and and recovery. manage our be team to health excellent DXPeople, customers near-term these in our support and around fundamental last of
stay-at-home experienced The orders be reflect of to appears part that and results work to quarter second up finding our after somewhat beginning returning begin businesses priorities, in Our rebound, on lived, in as ways recovery us while cases and to and relaxed May the - to normal. work. deliver being picked these short new June,
to a requirements, prevent work. surge said, social our continuing did enhanced similar of guidelines, locations experienced. DXP to In what - addition That cover to to in implementing designed cases, while the Texas the added we spread experience covering the CDC virus, in distancing internal face
home. we travel, we and able, those people, to spread work events, virus. Finally, and whom continued new can adopting are from have visits, supplier adapting while environment, also the that a to to are productive to summary, continue operating in help measures In safely of prevent COVID-XX limit meetings, this we've to
In business to impacted business decline from May. pace while experienced average, day X% in sales April and during demand June sales were We per quarter, of starting slow our down XX% in additional in from QX terms mid-March. of our June. declines was and The COVID, orders May months the as the of down were in April, appears
Canada is subset In and of This to contract. within our upstream XX% and affects continues division Supply count service average primarily terms QX of key end rig a Services from demand Services QX. locations. Chain oil center our down and other The gas and quarterly Safety U.S. markets, to
to canceled back Safety not XXXX. time. and have pipeline Services oil orders, DXP's also projects but pressure plant turnarounds, be canceled fiscal positive delayed over some we Midstream getting However, been execute and gas, year projects not small any continues a are push performed into which should now has as it to but activity, large relates to and
bookings in order average size have average are less smaller from rates refinery the margin. of a to or projects and utilization XX% has QX. average gross their XX% Additionally, the we QX winning to seen business Downstream tend and an
a segment industry tied impact, business the Chain segment, are along Services While oil our segment, IPS were expenses fiscal year cutting the largest IPS back projects work ultimately, the gas This and during DXP's new suffer we yet to CapEx improve as demand to sales work. sales believe into We going business capital through, budgets experienced expecting decline capital and largest Supply will that means is at dependent, lower is has this quarter, we further within money make sales is getting which this will to country to XXXX. problem. demand when and the
asphalt location results are with petrochemical, to anticipated On mining, We and continue we water, bottled markets. the and anticipate see third food segment chemical, agriculture, specialty bottoming sales manufacturing, municipal and in certain an strength some to rightsizing soap, polymers, recreational, in gold quarter. a beverage, medical, basis,
also to capabilities increase are Customers supporting their that DXP's are utilize BXB experiencing to efficiencies. We those markets growth. continue
will each tailor of to set differentiator. appreciate to to back variety we today, BXB methods that entering BXB virtual listening are our significant this as customers sales use a of customer-focused, medium environment the have is focused tools an especially customers' Customers is approach customers' and to matters. use approach these prior approach always partners of that customers relationship professionals needs. existing experience as whatever have the a customer-specific facilities. needs. are going DXP's started we the to DXP COVID-XX, customer to in continue to and DXP's tailor is on prefers, their contact Our with, to to well continue where we have they traditional the they
terms In Supply and Center transportation-related earlier, growth customers. experienced our year-over-year that gas South segment, Service experienced I business Chain Services biggest the South as and and oil Atlantic, of regions decline, Alaska include by mentioned driven Central.
Additionally, we market. growth in saw our California
the and and strength are to of customers' declines This we backlog, with cycles. see quarterly terms to IPS recent consistent with to our that we monitor previous continue continuing average compare backlog cutting our our commentary, are in In budgets. is consistent capital
fiscal fiscal that. year average Specifically, backlog. year our average QX repeat Monthly is monthly QX's XXXX. backlog below - let XX% XXXX's average is X% below monthly backlog, me backlog X% above average backlog XXXX's average but
bookings backlog. the our new monitor continue and the We impact total to to
into half XXXX, later move our fiscal will part year year outlook. As second key we of be and the XXXX for bookings IPS of new XXXX the fiscal
profitability. performance company that will This Regarding to free business results positive in cost, overall a we are standard tightly cash flow. managing our produce
We're QX, since We discretionary to and continued to gross expenses. pricing. focus and we pleased on are see chain stability travel margins supply consistent within as renewed and profitability in on more emphasis IPS avoiding have
and we the care benefited accounts in achieved driven as lower by COVID-XX-related quarter, We record have improved cash - from receivable. are such the cost. We flow trends, health collections
a meaningful invest liquidity or Our strong flow a our total in through sheet in capabilities and balance in reduction strategy is a our to results cash to acquisitions. debt. our Maintaining critical strong growth improvement in
and pulp and acquisitions which wastewater, end DXP's markets today, In oil benefited are markets, terms gas trends gas X and in we total Canada. to of and capabilities recent food XX% our greater of oil the in and United fill beverage end and a our across acquisitions, balance These water and paper, look chemical, these most have and markets, in municipal, markets been to our the from sales. stable States offer our markets
the impact XXXX, COVID-XX different of fiscal robust As We end our certain the the near XXXX, the end made we year the second moved resulting half of associated the and acquisition amount is more there is and the midterm. manageable risk to direction in acquisitions. on markets. of a the of quickly believe resume we And economy had of in we understanding considerable we Accordingly, going while discussions. and decision markets that to have start impact and still uncertainty to planned into on year XXXX
anticipated and to To wish in I'm while have of additional join to has keep customers our team along to care safe, each and demand, and support our business a other how and close DXP a companies, the who manage to the X in able proud summarize, performed everyone to taking way. our We year-end, deals near-term continuing environment healthy X by of of or lower and backlog being this excellent severe XXXX beyond. build very extraordinary
to products and support believe DXP customers services, and challenging distributor for navigate well leading engineered As period our of a the remains positioned of this we all stakeholders. benefit highly
short-term, adjustments for closely trends perform term. and monitoring continuing are to the long build necessary the as and We to while manage in the
to continue The and our be second we detail. will find Ken we're to the it finding adaptive to going turn and review half With financials - the support to to growth I now that, back to more of push business. year, are in ways resilient