us thank and Thank afternoon you you, everyone Good joining today. for Victoria.
unprecedented in ways. has truly in as times living pandemic world the unexpected impacted the are COVID-XX We
and and by on the begin ones healthy safe. your that everybody are me extending hope staying and Let families loved my call
actions to our overnight This needs into a seamlessly. employees by around continuity on instantly COVID-XX our we in a person X,XXX productive time. position workforce action to own globe challenging to essentially and early put us this remain safeguard great home using not putting over global a customer's took decisive business but our As in only spread respond technology the and from protected immediately plan to
work We has any critical form believe to just a in a on changed. and device is Flexible the of have, digital anywhere it any now now imperative. from fundamentally business work not world nice continuity is
full-featured had we the the investment and video, over platform few not are with chat voice, accelerated has last our last platform weeks center. engineer many We've contact scaleable penetration ready. months by years XX cloud conviction Fortunately, into our a if to platform unified, The years.
you Let me examples. a give few
like school days institutions India our for organizations go with lines local financial new Over organizations like America, unemployment in the claims. service of and or and Italy online. government to e-School tackle any big in to customers and health the secondary Solutions, state health onsite. work on-boarded and South without governments to efficiently having and call partners employees volume agencies, bring We course of customer and XX small system with Bionica worked telehealth we UK's North We Acer
to and self-service paid and XxX provisioned tens XxX securely. and quickly free The We existing to with Jitsi initiatives and expansion customers e-commerce and a prospects Express our served scale of and of new allowed launched customers Meet program better of to offering able seats millions services provision worldwide. meetings and XxX and number customers we additional help quickly to us rapid were
XX now our map website users. or monthly press As you global skyrocketed more over million you solutions saw through video meeting active Jitsi XxX.com/live tracked the the if are releases free on last usage and the to numerous than month XxX
video series a scalability strategic quadrupled platform. short tripled more app now been nearly And secure and XxX number and platform unprecedented. X conferencing. X downloads has of credible, also are and February alternatives was standalone bundled more meetings for meetings. video series We months and to In XxX Zoom growth messages the Jitsi just than the exchanged video not importantly usage just a From as the few April through XxX well on-ramp as
We is also use growth series roughly and double on this number app all are we the platform based the phone sizes. in working of this calls total X customers dramatic period. capitalize of by This of extraordinary to on
backdrop, that focus three today I'd With on topics. like to
our from First, fourth quarter I'll briefly review highlights results.
our business to strategy partnership I'd including Media to through as on update recent provide of move lastly and pro-video like innovation the an announcements discuss recently and product like I'd we partnership fiscal strategic Virgin and Second, signed long-term meeting's solution XXXX. launch our our
solid with growth a mid the market high success performance start and end continued We delivered to fourth and year-over-year quarter's include revenue for of me and results partners. revenue the great fourth grew with exceeding the quarter our financial our year. channel XX% leading drivers results. total quarter outlook. enterprise both in Key the Service customers financial close Let of
from with Avaya We of XX% selected grew XXX,XXX with our base X platform series now our our replacements last greater X X customer our who enterprise than of XX ARR series record top solution. closed deals base XX new XX% represents and customer a wins quarter. up were
bookings than one XX% important on-premise solution center bookings selected providers. as compared bookings and XX% quarter. that year be technology systems represented Contact an year-over-year XX% as XX% grew our this new we and were new ARR platform legacy continues our of to Our and CCaaS replace from of single $XX,XXX greater bundled single ago. customers total point UCaaS differentiator to
of criticality deals scalable contact the technology of all center demonstrates part XX contact a included importantly platform. as having single of our which center More top
channel. the Turning to
XX% was Our with bookings year-over-year. QX in strong again channel up execution
channel with deals. in our partnership footprint accelerate chat we of expand We XX% drove And registered to with past the advances strategy. recently continuing business quarter. the our XX,XXX with views one well channel generation channel over Virgin signed of and Our services VARs X,XXX business and the X business month. businesses. a including video that Media new with bookings partners adoption to contact disruptive XxX master-agents deals UK's meetings, providers Virgin channel of in strong largest are to strategic with was as in private solutions and center overall had top UK Demand truly fit into a data products we the to innovative XX cloud as cloud of sector businesses the Media network public and over voice, Virgin's naturally multiple
February We partnership ScanSource closed with been we have Avaya's our progressing Sales in is Scansource more in portfolio. and Avaya QX systematically lot since us a work onboard joint distributor have base. and its deals broad still training and with opportunity ahead Poly in as is CloudFuel, VARs VARs largest of coverage first than VARs of the XX,XXX install and well. new underway our drive across expected. as we
our Comstar with moved solution years solutions Technologies, reselling added video firm has platform. XxX’s its thousands XX seats to meeting IT to experience of than more of product CcaaS an technology international already customer UcaaS, and services and portfolio
UK Finally, productivity. work any to X U.S. master for communications enable agent time relationship with to anywhere channel we use our enhanced our loss with and at their advanced series of own solution which no employees their from UCcaaS deployed
on-boarded representing sequentially. all logos every in number quarter doubled our than segment, customer higher X,XXX record logos paying Across a In completely XX% these provisioned business year bookings. of want the of we nearly the e-commerce of new new total XX% and alone ago came the a fourth offering customers number from and More we quarter self X,XXX online.
UC included led display team that several a process wins America, contact exemplify a center. replacement including our highlight of technology because competitors seats did with seven-digit X,XXX work than deployment maturity a our an voice XxX the global extraordinary with manufacturer. that to channel X quality for during like quarter. partner the In Avaya This leading North We our important deal series notable few platform. of customers this I'd more on-premise global of and capabilities, and both RFP an
the X,XXX boroughs. local XXXX both two seat government with a In replacement we UK and win seat plus service Avaya secured
headquartered shipping container of Geneva, shipping companies with world's Switzerland. Another great Mediterranean win of leading out MSC one EMEA company; is in the
business Before using to They needed for support collaboration disparate and into contact communication single systems selecting well MSC to because and deployment options as as unified well omni-channel with consolidate to global were them several XxX XxX enhanced workforce its the offer communication initiatives center. recovery selected customers. looking communication as compatibility global teams. solution disaster Microsoft MSC was resilience with a and platform as of experience
we is CPaaS customers. Our traction continue with large going to integration multinational well build as
of and notifications and publisher registration into SMS a Indonesia provider mass in for include online game CPaaS and rapid of Malaysia. Vietnam, Philippines an expanding in transportation modern Thailand cases used New
particularly proud with a install land base my and up expand finish example of. I'm I'll from that
at operation warning X,XXX shift mode over As work rapidly to provided X,XXX in financial scale March, banking the of widely to just a meet and home for a We little recognized a to work services home from with end from weekend. contact the seats able center activated requirements were needed India a employees. mandated
our like my strategic partnerships. highlights innovation provide from Moving product on to topic, second and I'd to
and Teachers, of meetings. source are for integrated In roughly the Let way as Jitsi the work free me Online offered mainstay all government, sizes project, our first leveraging video from connected meetings eight companies video video are a weeks searches the start we've communications. meetings XX,XXX%. on of a standalone our into providers have productively our products focus strategic X up XxX offerings. business and meeting our stay open importance meetings and of to video last healthcare and series become with
as users November Jitsi the open itself ago albeit last XX the encryption, just primarily asset put developers on built in based secure is strong in a To over our on differentiator. last of foundation launched built perspective active months million weeks that free meetings. strong and video six of product XX source critical we've first a ease Jitsi monthly meetings privacy. users. with This strategic the The year the is course this over encryption over of strong of important seen video and community last a month X,XXX we we use is In
our meetings per April offerings. end paid every market the it standalone a screen XxX meeting and month these via to Nearly are video exclusively at response at half we the promotes of first other now e-commerce. a first Jitsi splash product In paid meeting $X.XX million extraordinary day events of XxX offering times in of a released
comments encryption published meetings video end-to-end and Jitsi demonstrated publicly open a for the spec to also We community.
imagine of uploading photographs this than to leading To security with day along offerings Oracle XxX's Jitsi.org new for tier solution Oracle to the We Facebook and meeting now and billion are cloud its top video price on to paid put free performance. traffic you including XX perspective activity as infrastructure. every our selected day. result hosting options. evaluate to more per a us petabytes this all of in climbed equivalent video can is X.X As this our live
also We jointly And Oracle worldwide. now and work beginning release joined available buy where marketplace Oracle thousands XxX meetings can meeting pro. hundreds via the now to Oracle cloud together as our a are as video result promote the network press we are solution of now partner morning our this in saw you of customers
the these first and communities our in an website us to including responders As I and times. is and have brand, starting mentioned a helping XxX previously, build asset new helps its last weeks has incredible revenue provided while communicate our grow to extraordinary drives stream, with to all potential and that governments new customers difficult few been customers
partners. continuing number of including initiatives through a We are advance our third-party with to integration platform new also important differentiation
accounts is later Microsoft will want Team, to mentioned that PSTN we enterprise select in summer. For for for teams cloud-based formally connectivity to broad voice to as currently This Voice that enterprise with regions month with Microsoft plan Teams provides customers all and our the retain interface. as I availability win introduce collaboration capability Next to was global a telephony the MSC XxX grade critical earlier. available integration
our in UCaaS both ramping This will details strong U.S. offering and forward cross-sell pipeline look the more UK be sharing our many CCaaS our and globally. also the CPaaS future. formally We customer We've UK we launching and already to base. interest in closed opportunities near CpaaS quarter initial in are and have the seen we including deals within Europe and
to and The is to topic I'd strategy final third ahead our like discuss XXXX. look we long-term fiscal as
stay crisis the people they COVID-XX XxX fluid are. to help no globe; focus where productive the using and our to continues While remains around matter technology safe on
that believe in for are a been has better We than today we reasons. position XxX three never
the world. norm. all to the to and rapidly around accelerating is be from voice soon home virtual centers from work flexible with chat of First, scaling contact video will ability combination workers need the to offices the to The with seamlessly move remote provide
Our platform secure right cloud single including video answer. the is
competitive platform customers strategy delivered from having same and As of it validates more the communications from their furthers the see our and more only benefit our all advantage.
in customers platform of current Second, face relying challenges. are on transformation as single a resilience our for future the and XxX and
Our and has product portfolio our and position enterprise APIs. better been standalone soft with X center, overall contact been series applications voice, desktop never technology The nothing mobile extraordinary. phone a has particular for stronger both of of adoption in meetings video short and platform
environment. and Third, we cloud is seeing imperative communications even on-premise a was physical a is what that uncertainty. are times to is during transformation continue service important a the thing believe off will digital of company critical first It accelerate COVID-XX this than last we offices. to turns on and more and The before that from in business
video our new to has strong demand to to meeting secure for continue platform. We on-ramp strategy be customers our communication introduced solutions a and created our see for
focus fiscal customers to all managing support uncertain partners increased company the our future remains ahead we term the long as on including and strategically to XXXX, Looking navigate ahead. providing for our the
how the business. this CAC In let and you we me context improving scale LTV drive are to across tell
our low at by a brand a through capitalizing accelerate of this growth XxX marketing video introduced being continue thousands dramatic new logos Essentially low of space. building recognition Today growth asset cost. at meetings we're meeting customer are the XxX base and will is video First, to in Jitsi massive that new users to cost. very new very e-commerce, of
series growing and to term. over on solutions will X We this long base user platform our through CAC our standalone monetize lowering deadly the continue
install our customers the legacy to in are migrating base we rapidly series platform. a Second X
of customer X and we platforms. customer materially the of legacy we costs end but over our are year. net of that and we support platform the development Through thousands have significantly We are found Every calendar to also retention. from risk by accelerated This lifetime targeting base the teams not will churn customers of have migrating less the now the platform. engineering to increase XxX have our reduce XX% advanced of our series only have automation installed of customers higher value migrated base migration quarter by dollar
improving are overall Third, our mix. we customer
traditionally has the for from we As expensive as standpoint both risk churn. well all CAC know customer business small been a highest as us for
and accelerating micro offerings offerings. databases strides transact our support our marketing in work scaling attractive increasingly made automation We have infrastructure with self-service and online e-commerce and businesses to group
with offerings. only Additionally, the market offering over last with attractive respectively. few and have premium better the onboarding customers and support to we more XX% we moved ARR Not new our quarters mix them up but to enterprise able service XX% are and growth self-service new mid-market we're
manage will legacy fiscal to However, to take customers our we this by of more throughout our transaction migrating series the churn the continue time business small platform X exposure as year.
year-over-year a the difference through will growth our of make end, about on rates. year detailed are as pressure near-term some manage All initiatives we
restructure to and for reduced of product travel costs. advantage take and continue will subsidies operations reduced event we Additionally, improved efficiencies,
through on goal achieve track our we're to go exiting shortly year. profitability non-GAAP this will Steven fiscal with As
global build our partners of of to we carrier value-added our while technology technology macro are drive an unprecedented Furthermore, consists resellers, difficult environment can in that growth period this and based ecosystem our near-term out upon and channel on coming ability complete revenue partner unique platform integrated master-agents, and we relationships.
like ongoing collaboration period the customers up, To XxX their extraordinary in trusting sincere express employees and thank partners quarter. I I would to for during to wrap for our like through support us. my would the to this this for also close their efforts appreciation and
turn to the me Steven. let call that over With
