you, everyone. and Thank Brandon, morning, good
of quarter reflect impacts and second under Our expenses. COVID-XX results revenue occupancy the XXXX
managing operations results. and control in in the what the of marketing their environment impact job overall COVID-XX our our However, excellent a mitigate very challenging an on new communities residents to our within costs sales was to and in team did
also lease quarter our we and associated second took actions portfolio. first the with that to reflects the impacts quarters second The positive related in
of CFFO a quarter EBITDAR compared even in As first in the of with increased second quarter-over-quarter. adjusted to our XXXX our result, adjusted quarter the the XXXX, declines as
Looking quarter our results. details of at the on some second
saw was $XXX.X you good Our the was $XXX to increase the compares the had related and the that rest chunk in to X.X% to release, quarter since of total quarter XXXX. that million difference, in revenues of $X.X to occupancy XXXX, were consolidated of of in levels with COVID-XX offset primarily and we assets second second million, million, A the our that by a slightly impacts rate. first of related lower the dispositions as in conversions quarter due
those for of to you'll to also the were communities, year. we The that operating million of statement managed there's $X Most behalf of revenue is Healthpeak March related converted that related certain this in reimbursement revenue quarter our agreements amount. on costs management see that the X of second includes income and the corresponding which same communities, paid of of management expense a on there to
was communities and We XXX from XXX first quarter standpoint second consolidated of this of quarter considerably, decline significant a was net April as more from operations XX May. the a of COVID all environment. very improved Kim experienced residents June points for incredible basis and physical we net I of net in Our move-outs improved which June, points physical second decline financial of occupancy XX.X% in with most actually XXX XXX for from sales May, month And net XX growth communities move-outs of delivering an noted, a and the residents the challenging loss occupancy with quarter, the for which our our in the basis in April. move-out of residents feat, even then in think, move-ins had of in was XXXX. team
considered and of be nation and in the played move-outs in the physical states resurgence our May hotspots, move-ins in the approximately more July XX of with residents. the With like decrease significant across COVID out to net move-outs in July most cases several much
out financial dropped March. point second XX.X% for of dropped basis it basis The the Then Then to XX.X% XXX in Here's was occupancy how another XX then our XXX points June. occupancy May points the through quarter. occupancy played month basis to month the in XX.X% to of XX.X% starting for and points April. of financial
XX financial moving basis decline, occupancy down a to lesser July XX.X%. Our showed points
and overall return amounts ACH, card pre-pandemic And We've bumped in our Returns levels in been through period. payments, as ACH credit April normal our March but to XX% period the slight be high the slightly are down collected. way up usage our in very as all percent revenue collections. remained remains pre-pandemic the that back of continued for right a our consistent total As increase overall the a collections, for have percentage of came collections seen with rent of July. with have in still consistent percent our collections collections have our via of pandemic very and Most period. small then to the revenue through a a and
expenses in quarter million, to of when quarter operating $X.X were last which compared million decrease second year. the Our a of was the $XX.X second of XXXX
managing X $X.X year of communities of of as quarter of formerly year. disposed second March expenses also million communities included now The operating we've last we're since of X the this and X to then leased related that
for was revenue those. year second the some that $XXX,XXX the We have to $X.X at this business increased cost expense, $X.X was services million. North that supplies also hazard about which and That of in had $X.X a was they interruption we release primarily. same we cleaning in exclude $X.X our service credits received in then food disposable to for PPE, to we was COVID-XX program, don't I'm then quarter about for million, and relief the Carolina related and State Harvey of related from million COVID-XX exclude also second Medicaid That remaining year. community results special to and continue million reference of last and primarily quarter The noted for the Hurricane communities. earnings and insurance returns get employees That sterilization pay COVID-positive
$X.X revenues this same million revenue million decreased quarter basis or compared year. in of the on year, second Our first this X.X%. the $X.X community to second to X.X% quarter Compared the our quarter of decreased last as or
we've points XXX occupancy decline of lower it's occupancy XXXX same than is quarter, a occupancy basis have the points lower definitely was in community will on points sequential but of Our first Not top be the what believe XX.X%, so the basis yet, basis. far, tier XXX performance. in XXX and reported our quarter community seen so same which than of basis based decline second in we all sequential peers on a our
quarter rent first of it Our average the XXXX. slightly second increased to XXXX, X.X% monthly to second quarter XXXX and as the then the quarter $X,XXX in of of X.X% increased over compared
second the impact the the cost. in offset X.X% of cost managing on quarter operations decreased compared the of expenses COVID-XX our as and of incremental year team's due XXXX to to last success community same in Our second quarter to focus
Our been advertising cost for to declined Contract us a compared labor, promotion, categories of million, all $X.X employee increased other million. most labor focus categories, other million second the over and and of our and $X.X decrease has repairs including year, $X.X XXXX. supplies last combined but as expense the to which maintenance quarter decreased and food, all
$XX.X margin was COVID-XX again quarter and of million, XX% was is at Our And COVID-XX community excludes operating NOI the net our less revenue which which $XXX,XXX cost, first XXXX of unchanged despite first relief income, the than same quarter from the decline. XXXX. revenue
Our of compares were XXXX quarter $X.X second million $X.X quarter for of XXXX. second million, expenses the to the G&A which in
you of claims in plans. as about $XXX,XXX transaction health the due If exclude compared the our self-insured were last with both our that care years, to expense primarily expense decreased the G&A second from to quarter health lower associated costs quarter second year,
was Our impacts of first than million, you second cost, Adjusted the and COVID-XX was this that was $XX.X million, quarter decrease if which only the quarter adjusted EBITDAR, of in exclude for was COVID-XX, the which the EBITDAR XXXX. $XXX,XXX of XXXX of million EBITDAR quarter lower year. $X.X from of our revenue the $XX.X the a first relief
of from some And We the the for were a and for our billing rates don't provider relief And yet the again the able in quarter and second our far relief. Carolina. second expenditures. received amount expect but first CARES of XXXX, mentioned Medicaid the at that COVID in our $XX.X of offset to due providers. residents in at July. $X.X additional cash, with million know of to adjusted the of first $X.X date. is that timing the from of second also or quarter restricted million million agreements impacts do know lease eligible for in expenses. you the funds That also of additional noted XXXX. our in due had Nebraska for that from which in we've quarter. CFFO X amount spent when allowed balance $XXX,XXX of received was us service that Our quarter, a year, COVID-XX on compared XXXX. we the to relief quarter then to quarter of North agreements adjusted forbearance was don't we've only received to under the Medicaid Wisconsin, funds second that reached quarter relief exclude higher the certain our million And the to It yet. Again, XX relief of of was hours that capital COVID-XX, the receive or in we related $XX.X second the we've fund the $X.X that state the release the cash That's I we the revenue spent Act And state on $XXX,XXX we June quarter North from in quarters through program We landlords receive expenditures relief in another second program, State with million that so payments but and second We the $X.X Carolina program. relief provided in in as debt $XXX,XXX expense CFFO from expect month defer of of including the programs increase XXXX. our then under we in states extended the the Medicaid of lenders million. forbearance $XXX,XXX applied an to agreements certain We of second to cash COVID of those we increase reductions available we that and this and was capital timing from to
our We Act our of she REIT our in discussed $X.X And plan quarter. million important it following second sheet XX difficult, turn the also decision to that restructure our step was balance was that under first with decision deferred Mae. we to reached in but CARES said, partners back an the to next the the Fannie taxes agreements Kim quarter. communities in as
committed reducing support to debt continued getting and balance in our sheet fully will We state our that are operational turnaround. our a
we're balance to months consistent, working portfolio, to high-quality forward, that France, and for the with the through to the diligently operating months we've serve the that that look steps continuing us to its ahead, past build a well our improvements to and will turn creation. will product COVID-XX current value over improve With to are continue we XX We're work will the platform know sheet crisis. us and we've we do from As challenging operating taken we take a this company and our will in we've to growth but that long-term path the provide confident environment emerge and I done will back a made that, Q&A. across as and hard you the challenge have the call remain
So questions, any there please are if let us know.
