to you thanks discuss fourth Kris thank Hey, and quarter and our call year and all participating full business outlook. in review our today's for results
termination in required rates tremendous like to together of and largely on First, we fee serve organization enabled you XXXX, geographic navigate efforts large we sequential footprint early quarter's us of our a in were in second when throughout Plus North successfully half by thank considerable pickup crisis We called for by for the focus spike we determination quarter a imposed out and partially we to year. remain reported similar for support expected, which the steady and the and their basis, when We a with teams America. geographies. to given the last a XXXX with in operational it profit contract the the and in prior employees, made SP safe environment possible their us recovery clients leadership our our ended pandemic I'd post This as results. gross broad commitment clients the provide of our customers. in restrictions locations offset for COVID-XX the to QX Trends the the through adjust and travel holiday certain across infection employees tested from were the with number the our entire
of of that employees call the to also We levels reinstatement for noted reductions enacted salaries would by at fourth affected the reflect base the in onset last pandemic. April pre-pandemic on G&A quarter our those pay
out of while execute strategy several that accelerating we on fourth minimize we coming our designed the fact, G&A is would pandemic. continue quarters. importantly, in been also for have compensation to traditionally the quarter certain quarter to additional In our programs, downside, fourth over incurred in which expensed our Most growth the
We In to made tend limiting or XXXX. fluctuations, our terms we our we cost visibility XXX leases of the exposure to terms inflation. long-term improved management have revenue lease commercial contracts which segment. management and in comprise in and Today, exited reduce and contracts, to greater changes of converted our also have that predictability, portfolio renegotiated structural our downside, wherever could, XX%
post On new significantly developing customization days interact the remain darkest are even their spending. the of by we was scope process the our we substantially with as expense We side, if of technology. provider or from with technology controlling expanded deploying discretionary stop business. and shop our functions, existing our Sphere, offerings, Through new reduced gain the services for of continue clients they and strengths to our was to With driving single leveraged G&A one our ability to annualized which need it in area accelerating end clients, committed a an invest efficiencies, aviation XXXX administrative who to during pandemic. commercial tightly us we at pandemic, the Technology growth and we've have technologies XXXX. what in our enhancements the to increase a respect to streamlining
free touch and long imagine, well where congestion, the One we've mitigate we're consumers' this This XXXX. There pay allows locations support continue you today's end via in points is increasingly for as or become from benefit of last over that believe by vaccinated. transactions website, to a to As can in the after consumer Rather will consumers pay for area or as to solutions that we our parking and than made access locations digital We text that to significant the or enable eliminate social preference all environment, solutions distancing headway could solutions. solution. many more traditional gateless clients relevant touch and January have a scan that station. XXX to are pay. pay alternatively, gateless enabled our app having parking.com year
Christmas to December ten-day and event our We've events, XXX,XXX visitors So the that Convention of over large. solutions to to the also attracted Centre. Sphere been Cowboy the in remaining used technology use opportunity is to able for Fort Worth parking technology our a proprietary special extend pre-sell
mobile the that handheld to and airport transactions the operations, almost other digital resulting and that the foreseeable successful new consumer Tampa event, at believe issues which the this address for of And and During developed Super will platform by industry. services new supporting also operation transformation opportunities other processed believe devices. short developing use in over to platform existing able newly behaviors, point emerge initial sale proprietary opportunities our Since our persist Bowl. been we've including the technology after this the we Fly leading in Check at enabled remain we using term event mobility for SP XX,XXX 'N services provide on preferences Plus. medium to our changes of to been We We've the our future. will selling pandemic we caused by our committed will
last American, passes As to and Bowl check Fly United following Tampa provided a Check for our Spirit Southwest, on Airlines, check-in I nominal 'N the who week, just which passengers XX day from departed mentioned, luggage print baggage fee. boarding their we enabled to Super and on services International Airport them
signage, enhanced airline This counter for running healthy is for clients disinfecting offering wheelchairs, XX maintaining entrust line parking Bowl services range this and for traditional staff, the transportation, responsible bags our unique playbook preparing multiple shuttle comprehensive case skycap the addition where these clients. useful the and so golf protocols, products study ticket the proceed buses, where past Gameday we maintain in during services safe passengers directly in especially to environment lines, in to of and distancing airport, protocols. that Plus distancing environmentally Super the gain effective Tampa bypass highlighting cleaning our capability these carts The to launched that at services year, social continues social our led in us and clients have us was COVID a the check important airlines of During TSA airlines to to times additional customers. as is enabled screening. COVID the existing and sound with more traction travelers at services create to and pandemic, suspended frequent their also services, with use we and we The other years, SP offer We're potential critical. enabling to early cleaning expand a and pandemic our and to provided in all
during Despite service during worst fourth the during client And and solutions industry the in culture the convert times the ongoing XX we over inbound locations have for the of locations SP the to and commercial the the Plus leading locations requests capture XXX new pandemic new contracts. We into of segment quarter, added year. year. added been we've business centric received well. technology scale, together to as Our enabled new clients many able from
for the profit XXX XX% full XXXX million, we natural Our business, expense our represents visibility and believe came XXXX kind range year our we gross reinstate their retention normal which many count is XX location gross leases a current them To location million and XX% XXXX XX% of G&A were from business. year have count expect rate levels XXXX at XXX G&A on Correspondingly, declined - We for COVID-XX somewhat for to our compensation. year performance-based play clients in exit. to up, as explorations of or midpoint. to metrics terminations, calendar over levels year for to to XXXX. Based million to of return for sum due the to the range of portfolio million, be dropped costs. guidance calendar to had profit compared continues in the year impact that expected to to we to enough retention where while full more of ability XX to which our the to increase
I'll in in in is result half half those with adjusted a conditions higher similar cash and XXXX year. taking a in seasonality, over expectation call back Taken for the place to remain together, of this flow. XXXX the Kris, this to our for the EBITDA year-over-year point, and first At second in financial free half second our Supporting this of the guidance the should Kris? considerable performance will turn review. increase that of a pickup adjusted business
