Thank very and XXXX. financial pleased report record full fourth year the you, for Niran. results quarter We're the to
talk full quarter first milestones major and about the throughout several Let achieved the year. me
to flow is it. Niran some I'd like foremost achievements, description of of performance, in and expansion of discuss strong enterprise following. strong First I'll evolution of operating our margin, and cash all flow, margin the a cash gross on it's the Then are the the provided our important jump strong just business. in which which financial most positive stress detailed further net income,
our growing year-over-year. XX% business, XX% of close to Now
moved it's is Third context for Teams, our was solutions. of three real now XXXX. cloud in new in of before the accelerate driving time growth top and to sales. center, time the and in achieved Then in XXXX communication the areas engines the all namely forward, heading much resurgence real have investment force this, we transition a in services rapid substantially full invest XXXX. and On into communications, Microsoft momentum AI, enterprise space more conversational into these cloud focus solution going We
a compared model services AudioCodes point, March solution portfolio based subscription the to which to previous via this revenue majority where service professionally is flexible transaction. the XXXX, So last to recurring managed years, as sales designed have live done initiative, a highlight and we of our voice was in enterprises To CapEx AudioCodes announced of as managed model. the expertise offer products
second the We see progress XXXX building have XXXX. already half made up the of into in nice now momentum and
about line on revenue company achievements year-over-year. touch the top made on financial me let the Now front. XX% Overall grew XX%
in was one providers, XXXX into easily XX% mainly UCaaS of about down the and XX% can business that grow in Enterprise impressive. provides break higher made XXXX the the and you the contact and overall Communication our Unified more center, now service see space, enterprise company in and key today revenue. of for once substantially However, enterprise of progress consisting about XX% business revenue segments,
I for annual this to and that our up the line financial can for step three XX% updated dwell of expect well to into shortly. clearly a next in beyond, reasons annual UCaaS long see in over grew to company XXXX term year, XXXX. center model two year-over-year continue by Therefore, growth XX% range and to annually, will in on UCaaS years, segments XX% We of rate is forward. today. will we going Microsoft by top space, annual growth continued quarter years success than this every third mainly the where compared XXX% more growth driven and drive team the from contact revenue will
originally higher XX% contact experienced coming from business, XXXX. center than we grew revenue which over Additionally, in the planned
work in new the from collaboration adopting world so similar anticipate home more XXXX and and the the we growth normal in years, coming to such With speak, substantially beyond.
year-over-year, achievements front service complete in and and didn't a I'll as on X% we nicely business which the technology. more touch the now a for on declining and made provider me say technology add provides just do continuing now front enterprise, is business. we on provide well declined to XX% on about business decline also the that financial revenue so while service let experienced of has provider the we picture for which XX% about about that business, grew small about the I'll which the of a Now, in have XXXX. of
So we SBC in last deployments. color using on business report this such in XX% the hardware management you growth grew space about of line indicator very declined, Providing for XX% simply business devices appliances growing about the signs software time as the and on UC-SIP with year. the will more lines businesses and XX% and routing would of and bundles UC-SIP on-prem this software year-over-year. full in as XX% together grew provider about that By XXXX -- be XX% the gives business average numbers growth service the business sign different way,
XX% to All-in-all, from and the track annually. obviously above we be Cornerstone services these real not XXX overall a our Session AI our sales ongoing and jumped not XX.X% time contact going business million bound XXXX. overall million business close to are a full will mix. essential our in in plus Controllers, quarter level sold XX managed our we about we As to to last UCaaS forward. suffer SBC XX% report. faster on grew Professional real business. continue the indicate to the year, very annually Revenue to a the score, Service well. revenue in drop the to we XXXX. to whole of at UC-SIP indicator UCaaS bringing It's two will have jump. good ones XXX talking our substantially health, development conversation and the grew end business related through for business center as as Revenue The of in business percent Border related this to growing the about That's going close in pandemic first
year, annual So emphasis services. of XX% on managed lots which very talking growing a an about actually on professional nice is fast level Those services, we are growth.
Skype Now becoming Entering XXXX about on-prem is beyond. growing and business. for growth the our let's for engines, Business main Microsoft was factor success which talk key XXXX
in growing from major trends business two a the first developed the pandemic became the processing, workplace and the collaboration accelerated key agents. preserve in world. year, result, new key and work to with evolved in However, quarter, to introduction throughout enterprise have and impact two essential productivity continuity automation These intelligent more series and such assistance for trends home. of of cloud transition a WebRTC, call drove virtual as trends These we communication, that as the rhythm technologies new
XXXX and three into new add As with such, we growth out XXXX emerge of engines.
the has the quarter. more quarter became and grown Teams, than first Microsoft visible most more XX% the us, and in one over it growing in XXXX, which previous year-over-year, The for is XXX% the last fastest business than
growth where transition activity the accelerated disruptions related to increased the high space. supporting cloud and open in of to the saw work self-service growth internet in and over series for drive from home for of we contact it, call a the to in the the communication quality automation center, agents the space Next need
has priority many and satisfactory masses top need for have locked coming Third become as a the customer a efficiently to respond customer AI and term calls experience. the and and conversational centers large who quickly engine is in people as providing which contact
for shift the XX.X% margin. Now long operating looked margin performance, at gross from the about to in margin is and at ended it's back gross more to term This to we've like margin appliances, more I'd into the and solution result from the XXXX. the and quarter, and a we year the gross levels software demonstrated made draw the progress operating revenues for as have record your XXXX mentioned in XX.X% We're five in mix to attention XX% about way, model, margin our and of we annual staff years. talking XXXX. our By into with for in We gross margin, past financial fourth before, of hardware XX.X% services.
growth, margin, a decent is in for did the I've row believe is quarter continue very kind we last in XX%. will years. of a a mentioned this coming as margin level, where above the well So is which us. we we to second Obviously, quarter the grow XX% Operating mark operating
we growth enterprise as progressing a term keep We financial a believe XX% first on annual business year, step talk up in bit about two above believe the growing to XX% years will the let's company. So longer will model. XX% that that we overall with revenue three gradually of we our a matter of into for
be margin, strategy and to for of investment. define it gross keeping to the able defining value to period, see obviously and at the strategy of allowing to be out applied are actually a we of We in big a much believe more we we kind work operating modified range XX but that would XX. still XXXX. at above portion We growth we that XX of end beyond should are XX, a we Our this grow
So we invest for operating achieve remaining opt XX% margin us try AI above we instead and for not XX%, as XX% will like. developing into will and conversational and then the areas new plus such to
So or more let business points. me line into now interesting this go specific data
XX% represents This In year-over-year, look $XX Microsoft business. overall sequentially. close were let's obviously revenues and close a first million. to Let's XX% of the fourth on quarter, growth to
combined. full about the nice For increase year, a to of compared XX% saw we XXXX
out Business about a XXXX. million teams XXX% in the at revenue, from teams. which teams grown substantially collaboration revenues into, is look mentioned However, reversed there entered we into between only an million coming give picture XXXX, Skype came XXXX, we substantially That million about to XXXX. shift as for idea $XX you two just about in different on know, we from in solutions. top in about XX We're $XX million mix with year-over-year done I've $XX million of big came all now in in was XX has now with should we've looking as Entering Microsoft
fourth kept growth. declined that's a give XX sequentially a end than take quarter. with that we that XX%. mention ended of, other up million, Business that grew last on from the declined, growing than So or for quarter I'll Skype in average of less million an the quarter, Also, big XX We more million. level XX the
gradual So all-in-all the a is in is previous mild. been kind decline. I decline say of would I've that mentioned quarter
that obviously, of decline, less XXXX. but we expect millions in So dollars, absolute be of continued do terms will in
Now, let's talk new about accounts.
you XXXX. tell grown grown from we Teams more So number to have XXXX. XXX%, Microsoft substantially, we a I'll of large XXXX level, On definitely new than in that with annual overall accounts we've grew
have, the the mean, one I'll and here, Skype you numbers about, on if quarter point We of the actually I the were accounts of one, about third roughly, accounts, accounts, from we've accounts. look new that data where fourth Business, seen thirds two a you give migrating for
teams So very nice growth all-in-all, and new accounts. on a
saying, future, we now new as hear million ahead If long releases have XXX announced have we numbers the I'm of to As us. today. kept a million was very Microsoft to XXX we'll as teams XXX, is numbers, about last at confident October, their Microsoft runway
become more was believe intention was far, implemented users not the voice if player of voice. only meetings. know about Very that simply, and dominant a team's a So collaboration, chats, for we in XX% Microsoft put the fact market, have into we that tried it's really to the requirement. And
get still could benefit previous drive any one PBX manufacturers people from using live will name, Mitel solution, the telephony so meetings. their could so Avaya well, as the the teams into going those goes up PBX, definitely using their of Microsoft board of time all stay that PBX, migration Microsoft an with We with as old organization potential basically Cisco on with name but many other, lot name be could believe it forward. of of So integrated another collaboration by a the in solution coming company
that about sells part heard seen the in number is Azure who selected on than standardized few well. product working months strong offering customers become several you years activity Microsoft service the cases a of as daily have show days know be players. winning The about has grow available stuff board launched And field teams keyboard an few a in well that XX%. actually on surveys It Microsoft in on enterprise in we for teams. investment we field. surveys is days as that the important into ago. our these not North soon Teams really get room More back. We Basically, easy clicking have We in that, have work. marketplace for expanding we've connected. over available looking also from three Microsoft Microsoft we and today the America we for with on their on two to expected that And three the other already very, so very had Teams XX% to a rather the in by is and meet getting enjoy SBC to Microsoft XXXX helping business, field from counts. more Also big to Also meeting regions customers times in other on will in
definitely meeting three two just We .So few the from getting our we all-in-all, newer new getting name wins to our some in activity. an To with space. inside, market products market weeks So to shortly, that definitely quarter. in with of today
leaders technology provided leader, the of Business all-in-all, So, session in and we our actually from Basically, Skype world. have technology, a project services. controller project, management a in some services professional we border migration from financial the their for one want team's
a several leading project a million their We So provider, project. a have world subsidiaries. large a of half mix into about Asia won agent, very nice service where we Pacific large with expanded
more We world the We in it's plan there industry. expand a and want a products subsidiaries. in for car chemical have provided we leader service, into SBC Azure, a as to on few as running
team's We are as part success. A who a lot service of working rollout. a service through provides of provider very their managed large fully
Microsoft. So all-in-all, a lot of activity
midmarket offering us. that Microsoft teams our XX and starting knowing That's now we mentioned to offering business articles now from the to employees, more we've XXX a of here important live success do XX% Teams? right So number been offering XX,XXX Traditionally, Casella is a three in that obviously, many services enterprises, grow XXX business, one half enjoy about as now well, users. selling providing the to with that AudioCodes most offer it managed intend on out is solutions. is quite a dimension. we have of in XXXX for Microsoft How grow we first Assuming second like -- XXXX live -- companies of and before XXXX. of We the I target becomes million the program we the in the tier
business the second is charge per dimension to user year. new revenue premium per the essential from intend trying introduce can application a in services, to The user, prop this per and month up for basis. scale to do on services more We program where we
We will contact We announce times been AI center be and providing We -- and recording services. conversational meeting with solution selling analytics partners. we services analytics will voice analytics work shortly from more. several our shortly
of this the is main company So going forward. the all-in-all, focus
the year. priority is a about a XX% All-in-all, is of space. room contact last market, apply market now, pandemic for lot this market lot to center simply the of a which second our Right take question us, that grew no you this a technology. COVID-XX this fast in business center contact in accelerated in growth XX% the company, market basically very We to Now disruption, further the great growing -- are to is of market.
basically I've conversational maintain emerging. that's I've a contact cloud, customers, That's with trend providing deal to intelligent role to of from and mentioned service. the greater to to home, have and mentioned inputs work quality to WebRTC much I As AI mentioned requests. transition center
are basically, expanding. So we
a solution the such bit users. of names as changed and and the the to more other industry, quite have in years like now entry of strategy we extend [Indiscernible] contact play around our names our business. We to past the other majority While to in vendors. five, then our Genesis, go Also, more that on themselves, now intend throughout reach mentioned trying in nice into focus end instead towards see was incontact. We we've center nine the basically Genesis
prefer Some to boost not and allowing say then handling cloud, helpful AI that operation. of on-prem top solution, in automatic big of on-prem to find transition to of them our and gets maintain this them a for they On fairly conversation self-service customer engagement.
providing voice all-in-all you active connectivity to that solution, we solution agent we're assist So market, agent virtual solution, see quality space. about monitoring and fairly solution,
close In can yet terms $XX down say, In been $XX easily we've of revenues, revenues from quarters, between that's to we We see year. we we about million revenue to, much broke didn't year, XX%. the XX Throughout million, level. didn't different grow XXXX, the grew XX. throughout in up that its but revenues to stepping
is in a center. percentage to AI, built experience customer speech on agent, already It year it will XXXX, towards note on that's growing XX% conversational Obviously So not XX%. involving to contact the reduce ending or to of is interfaces, predicted that XX% that improve use. costs prefer self-service customer human strong use and grow the that estimated is
grow room of lot there. to So
All-in-all, performance in SBC in be as the Let growing, XX% above me this turning plus sales the company to share touch we a into of $XX quarter. to quarter. The the a million year. of mentioned, record is on in operation, $XXX SBC of revenue last from stellar fourth to our I've Microsoft will I've space just grow with our because close mentioned, grew as million substantially
Now it's more than XX%.
about XX% nice XX% split, Pacific America, revenues North about to rather Western forward. strong about then in a Asia XX booking seen Europe, going in and CALA. and have We We've a in geo of XX growth
as told that I'll So XX% to here you beginning, nicely and a make between managed important our we a here. put year, the product we services. services, On that, ability breakdown emphasis feel if perform services. is product One grew you note lot -- and this I've do than I'll also the to grew the of very very more in very confident in on we on tell
jumped in that you almost business tell really year. tripled to services Just those and the in line, the SBC
portion and from versus the while number portion times hardware. about, that we very So in grown in increase I'll it in important, Majority really managed a tell saw software. Also software It started close SBC the low now we three being very grow. five questioned compared to service, hardware you what's being the data a XXXX. in to we've software of cloud, of growth as not and to virtual did used SBC, did now, than solution millions XXXX, and SBC the almost came And grow. it's grew the that. huge of But much from of basically, a XX. times between in centers SBC many XXX% more in the
work load, side all success growth the great take, to same result XX%. software home than of from we've use that margin and grown I've is gross the the same move SBC the there. It's of or more the the on technology. a So as we've also nice just SBC and high mentioned a WebRTC give on seen really
compliance is XX targeting line. do got One million a we many certified services. The seems recording, interesting. in to more two pandemic, really driving world. talking the month AI, our ago million, area touch business by years different target small the with be definitely in above in growth we the than fast include growing I'll countries which grew with XXXX. Conversational about is of Still situation recording have but a last a conversational is So for X than It's engines. revenues COVID-XX AI this next three definitely lockdown which business smartapp, market in grow end is numbers, XX%. very of less which that fast. It's about gen has Teams. a does Booking It
are second Teams. certified You the for company
So that nicely. sell
as to introduce I also, Teams We mentioned before, in way, major shortly. going a in meeting inside
Second Connect. and AI and allows basically Voice by be chat approach voice. bot to Voice AI Connect line serviced is textbox enabled the
of thousands and chatbots different hundreds today have daily. you So, used
allowing Some Take messaging could a and out messenger. and to reach like provider as through used service and WhatsApp millions. be customers
if in voice, So we Voice public services same Connect all AI to and those the by want you comes enjoy that's allow definitely success. to a where access quite
cognitive really use Third to than And is growing above with Google technology AWS, XXX%. Microsoft technologies. cloud used those three a in the of our some and the year, this business All-in-all, in was networking, very combination cognitive and plan It's market. as successful players all in SBC which We our experience some Voca compared gives in has telephony homegrown been operation, conjunction other homegrown. all, and services. advantage more us huge an services
all-in-all exciting intend just business. substantially that, So we definitely grow I'll to this above in in XXXX, very line. XX% say
it to to expanding do range the solution our $X the of more, are year. at Voice end So to million very million this AI $XX important for One Connect. make that expect note of see to popping we is
While connection to past just services in analyze to its the cognitive offer we mainly and solution.
talking we're adding technology. few adding recording to to verification authentication more Now about speaker and it and capabilities
competition. us for the that with will the believe all-in-all, conversational which AI, So comprehensive subsystem fully we at a come very will we voice top basically of leave
of guidance. presentation, mentioned my complete repeat I'll to in what Finally, Niran terms just
year. based we So, between guide $XXX We in million. the a of terms on in now quarter results the for $XXX for to and fourth plans of guiding revenue million range
in $X.XX announced We're The to and wide good than that's the is $X.XX. Few to the range bit about success of earnings, the business reasons talking we guided, rates. lines as along same tracking outlook XXXX. for a Niran have before. As
big XXXX. our we that. So about we in rate, line the that XX%. dollar different be going this no U.S. changes to two in which conversion New Israeli of There a impact earnings One the assume new Shekel by will and are see change is bottom in
weakening So, to unfortunately the with we're going the it $X.XX or terms U.S. X% dollar of lose will profit. Israel, results in like in salaries. And applying about that to in in X%
believe going it's tax XX% of is to XX%. that our Second, to is be raised as enter that a to new predict we we we And level to going rate effective raised. XXXX, be
but ended growing, Operator? with All-in-all, that the session. XXX. lead a now band So will that, have believe therefore of And impact move we still relatively we provide presentation. that $X.XX. larger to my basically We'll I to XXX additional it keep of to will about Q&A
