Chain, also Head Vice joining Suzanne our to our quarter and Hoge, of you release Chief Global Supply and Commercial earnings third for Senior I Joe, thank joining thank and everyone Winter, of and our us webcast. R&D, Mike Operations Officer President to Thanks, want today.
information in it potential prepared afternoon forefront because areas answer company of of to three would we is COVID-XX remarks address questions COVID-XX, in roles at mobilize available my mind, of thought that Clearly, the on focus them across responsibility I areas. to respective efforts have topics. related to primary and both Given resources will their their as be critical leadership to specific the this our are everyone's helpful
impact having clinical pandemic the the and First, our is customers' that practices on workflow.
doing lastly, Second, of our And them focus we both what to continuity, our safe. are business to employees key keeping areas support and related operational while financial.
direct has is the practice and Coronavirus with the fighting taxed world, that industry are workflow. is radiotherapy although Although based care feedback reality on treatments the customers, and health modified from treatment worldwide, continuing protocols around clinical delivery managed the being
between Radixact and equipment have non-urgent an limit times is use lower example, and cases been support we disinfection and the pushed both of been has fractionation and fractionation in patients. out, patient Systems. for of and which of hyper volumes. also in resulted treatment treatment This risk uniquely increase For has believe overall decreased bunkers for scheduled extended exposure are being and with allow our the to treatment treatment ultra-hyper risk starts patients staff, Accuray to COVID-XX positioned CyberKnife department and to There
installed support our practice employees. customers. who Almost to areas are are for service department frontline impacts third global activities our our the entire installation, maintenance, importance, team radiotherapy One preventative COVID-XX of population paramount protocols, hospital safety environment the the overall personnel that employee and and and of of given break health base clinical fix a other of responsible is
critical. continue these, and During our ability provide effectively and that service to to can safely treating is moments critical like our support ensure application patients customers
and by to thank patients, and customers I and dedication their inspired tireless them frontline incredibly supporting publicly. I'm these want heroes to
safety day-to-day protocols their the support are proud involved safety protective defined world the I'm of the around and on-site are institution to customer of locations, at are personal customer when efforts teams team equipment. providing we our collective ensure in Accuray service customers. they Our by the following extremely specific helping ad of
of magnitude of the efforts, these the face. customers we our should not challenges all Despite underestimate currently that
As critical hospitals back proactively service have medicine been many and focus majority nature. elective non-essential to areas forced lines of in all their or resources support deemed have clinical to clinical procedures been intensive patients, the and and pulling care COVID-XX from
have issues, profitability stress. an facilities quarter. suggest extremely The For of We associated many growing emerged, lower conversion factors the third in access that bunker believe along installations under the fiscal in resulting in delays and resources significant finding of clinical associated projects impact that hospitals, financial challenges re-prioritization with restricted of flows, customer the facility and cash and these rapid been number expect has loss created revenue are should term. a our we travel modification that timelines and, near and or themselves
management we've operational actions taking across help both business. focus, an financial to business of array In of areas the ensure continuity and terms internal been of our our
logistics to schedule chain On production of ensure the both operational partners product terms critical support with aggressively side, we've that our been or up down in and activities related service we flexing maximum help and while to have build our maintaining to globally, changes. working supply flexibility adequate supply
across in service limited purchases, but are CapEx except hiring travel functions, materials personnel. preserve manufacturing activities management, operating side payables are not are financial commercial reducing aggressive flow management, and innovation. These reducing spending, focused of actions include, spend taking compromising our and maximize continuity reductions, discretionary raw and account we and expense our freezing to designed future actions we global liquidity all without all the on aggressive to, cash efforts, for business activity, On cash through reductions
that are essentially can potential contribute all options cash preservation. evaluating We to
year. we seven will myself, We 'XX navigate temporary fiscal reduction bonus Additionally, Accuray actions through taken Accuray's that been salaries of payment have the out in might any the help direct effectively course waived to believe agreed and that discretionary executive team, my pandemic. take consisting of to a our have this and paid otherwise the base reports annual have
quarter quarter. solid Despite million by quarter. for third from year the Gross a orders Accuray COVID-XX to in $XX prior fiscal environment the challenging million, operational caused increased to the $XXX standpoint, an XX% compared third had reasonably
On below expectations, side, QX as construction and and travel when of and which downs reported revenue to was as affected saw markets lock our at both schedules distributor into before, certain we which end our into of impact logistics timing due bunker went we month March the million, revenue $XX.X levels. mentioned deeper effect, the COVID-XX restrictions user in
Accuray which service for as of been to rate has to systems an Although base upgrades patients. our we contract the recurring by equipment excess run has million, annualized our installed to timing revenue, impacted rely remain treat and $XXX pandemic, in revenue continue expect conversion our customers on stable,
of From accounted led approximately contributed XX% a consecutive for delivered perspective, year-over-year perspective, approximately during the by From Americas mix double-digit quarter gross while XX% performance the total of TomoTherapy of order the platform product in third order a quarter. its Radixact gross orders CyberKnife orders the the region QX, regional growth.
region improving grew in in ahead based our region. progress, work of that the Our on the our basis. throughout the in of a Americas still with the are AMS first growing a continued has pleased on gross we over Gross a region has commercial been momentum the on focus on But internal EMEA made orders half and in team commercial year-over-year. year-over-year QX achievement sales year, the fiscal is orders very expectations our year-to-date execution In pipeline declined in Japan, basis. of XX% actually consistency
Type remains network, A distributor, China which with quarter, orders from strong, Roughly remaining received came through of gross our Transitioning Type these Knife. five to sub-dealer and orders came XX% China, the of through the during new which orders venture and of were joint were B. legacy Tomo XX our XX% six
licenses of in We are for believe Type for begin of likely of waiting systems will awarded the of revenue the the China October now batch in first first tender quarter XXXX, fiscal the for conversion and completion our XXXX. process that beginning most XX still A of
and recent Medtronic, Vice aware executives, of team might that Commercial Mike You including Officer, additions Senior been of from experience this and challenging through who executives have and with at us Chief companies these success Winter, their experienced President management highly provide Suzanne our us Operations we previous also joined depth environment. Chain, Global be that who achieved Accuray The navigate the of with our as extensive the expanding operating Hoge, Healthcare. from joined GE impressive strength the Supply we've bench
an guidance. update lastly, financial And regarding
ensuring and uncertainty Given In and believe and on activities health those current significant our it near-term introduces, safety ensuring we support continued the Coronavirus the business conditions our and decision are we closing, have our made economic we reinstate financially, Once do market we of guidance, Accuray's the on fiscal XXXX drive we have focusing elements, focused to nature limit aggressively can and to our that and sufficient visibility customers will employees, continuity. control, their guidance. operationally that that patients, will withdraw the both the the we visibility, unprecedented so. for those while actions of pandemic
me call Shig? for Shig With the review his that, turn details. let to of over financial the