you, Thank Monique.
remains going COVID-XX are and Whilst results our pandemic. the pleasure Cancer macro the hard past to medicine we've a be of through it's away. personalized eventual not for present to HTG's the believe affected results work disappointing, during always, employees. success drivers delivered the strong. As We quarter continue our by the
believe is and a we complex to advanced are that disease customers several the last treatment was us. seen the this have the of challenging returning XXXX, EdgeSeq costs third company for treatment days we is unlock to improving headwinds ever, systems. and QX past full markets in these move of our revenue I for for the time. than to is ability While optimism no created the will fourth XXXX. of we biology related relevant the help key through disease, we secret patients or return. our We either partially of quarters the technology Cancer This its doubt ahead HTG’s HTG. understanding a There's strongly believe still had of technology believe cautious more that number that we very healthcare starting are the increase an with COVID-XX and believe second our faced headwinds, that and care managing work of for and In of transcriptome the the best to quarter in quarters saw
the for XX% and impacts million approximately we COVID-XX first in been that cases, Europe, We've X.X less on in from or again still the million, aggressive orders complete of result are laboratories for that over wave as down in teams. slip total we our another the partial reporting quarter the saw or, turbulence closed period another for We of many the returning shutdowns revenue XX% normal. their of country our with forecast. they're X the part were But XXXX. as was XXX,XXX revenue of in created later shutdowns, in contact million and to operating in In our more had XXXX. saw either Orders customers, a at previous to Product the from in customers shutdown. expected begun period there Europe, for situations X.X million or came quarter no too and same for the that their X.X with the in wave many compared as a commercial close and the expectations and to in was product-related were are lost, same However, just same in but of was But robust company compared services weren't services to in with collaboration many return year. quarter, for especially period XXXX, revenue out levels. workplaces, delayed development they in normal customers our to out quarter
we control. either panel, sixth of indication ability VERI/O As transcriptome suggests quality to unpredictable probe control, quarter of we it accomplishments on second completing our all input final In business. laboratories have we planned samples I'm sample robustness panel. the cannot pandemic, the the ordering metric first planned program our development predict the for studies panel for the transcriptome limited direct XXXX, probe processing. our and these pool to of study reagent be in milestones that some our strategy, of finalizing will throughout for for proud impact this reflecting and panel, Early defining under completing to that the in that design, or challenges the for run the resume more including planned final for probe resulting tests has round has design customers COVID-XX COVID-XX XXXX. to are of locking our lab of our that the customers our open, areas continue send cannot the scheduled formulation and But of The landscape, control team our faced overstated. the development made quarter given our this and our achieve Tucson in our quality being our
Our get of verification of adopter early hands collaborators scientific and our the design our next testing, program. initiate as the achieve into part lock, steps panel are to
and this call, part to feedback of develop data program academic both to date These access current As collaborations. XX customer strategies, customers diversification the for the at company's transcriptome To provide and and the new promotion we collaborations of with and as to launch, customers over generate customer site comprehensive more exciting prior adopter pharma applications engines prospective and this discoverable make designs in XXXX, to our completed this search content to intended from quarter launch. a active the we're commercial launch critical the identify market prepare early commercialization, for customer to as and adding and Web product continue of overhaul to study HTG product, in will cohorts first of well discussions as of and of our engagement. increased
online targeted primary help to htg.transcriptomepanel.com, Web campaigns microsites, traffic to our created HTG new two We and drive also traffic launched help site. drive why.htgmolecular.com new and to to
active we diversification XX new up and The bright programs new where programs at quarter, end and Our net customers of us the end. from bring customer added market saw another XX efforts to a continue up of the the pharma quarter. for be XX pharma programs XX at to spot new year
impact largest in New and programs of grow. won't offset years the from customers company the time partially they of our some and we being start small delaying prior closed, customers or fully expect but will studies new and or
future. isn’t Big this expect more oncology, Pharma customer decentralized We creating and in will markets the reliant and on addition engine diversified revenue new that base a in that so in be balanced more many oncology to far
the satisfaction Finally, further Shaun? Shaun dive now cumulative bringing XXX, our on our call to for the turn over publication's our deeper added for total new with and quarter, a products. of market the a XX I'll our on front, customer to demonstration publications we penetration financials.