all of are your our earnings morning, to I QX safe hope Steve. families Good you, Thank and XXXX everyone. and healthy. Welcome you call.
world maximum impacting causing is well. business is COVID-XX and our know, disruption around as you the As
to guiding our and culture crisis. At are our EXL, response values this
clients’ the are the and ensuring company. our sustainability businesses top our Our of health of and our the long-term of continuity employees, safety priorities
creativity navigate times. as demonstrating these We we and unprecedented are resilience
a transition crisis, quarter; global operating model; the financial QX and talk risks; the I two, to one, Today, XXXX work to and secure our for emerging and we would our home about: including for performance have response opportunities position. to guidance COVID-XX like to actions taken our our from four, three, next
First, acknowledge and to ingenuity from home transitioned work a which to model. with we I operating the speed want
teams technology, home work infrastructure is of are delivery working Our safety This of and from global standard a their enabled operating homes. throughout the This around our vast our model. massive achievement. the from operations the was Today, rapidly our solutions small network. employees shift majority on no world
of exercise new commitment a outstanding of work processes who tremendous hundreds our IT over to are employees grateful are demand, deeply our effort, mounted of of this the took hard clients today, our programmed and mammoth and around XX% individuals I world. and pleased equipment that fulfilling our I we appreciative developed report their very the computers, of It for to Because logistics to response. colleagues. am am transport clients’ rapid
clients, to reaffirmed has I for their thank strength the our support. them crisis and our this with partnership Additionally, want of extraordinary
functions critical and develop even this, of have an forged working are we to and developed our prioritize level bonds. solutions. hand-in-hand to trust with stronger innovative We clients Through deeper
clients also many pandemic to crisis. that has solutions introduced The this but address from created help to it emerged opportunities has develop COVID-XX have our challenges, issues
that the already large to solution patient healthcare pre-existing A indicators. using our and other data by healthcare volumes. payer our business, conditions in analytics better system has and analyzing predicts hotspots emerging example, resource on needs solution and COVID anticipate are team a manage For developed a healthcare regional health
has program authorities’ US will implementation billion grant their of to led over loan banking SBA applications our The volumes need small the loans to supporting also lenders protection scale to paycheck large $XXX to in operations are program quickly. clients and which We of or the business a of PPP, number small with businesses.
expertise banking our leveraged knowledge, have for business domain tools processing up small our operations digital and to set loan clients. We customized capabilities
the deliver clients the timely Our manual time significantly small processing businesses. to to effort reduce relief and solutions help
of the issues our cognizant clients have Innovation and help the deliver take accuracy and new a with demand to face built support value of necessary are our to and COVID-XX We that advantage challenges will their address clients immediate speed. out opportunities. of borne surges and response solutions direct
others. associated are world crisis than with impacted this actions on global currently being new more The responding business is efforts clients the pandemic across our unpredictable. much we and to is industries are While solutions, actively economy stressed, the uncertainty are continue. are likely with helping of this Governments certain our the and to those
accentuate However, digital trends. following likely as more the migrate four central to clients’ is migration Number to this crisis become cloud will more experience. to online business to the customers Two, create and analytics agenda will global a the end diversification resiliency one, higher from further our EXL. demand touchless global and accelerate. and like for operational Three, will services the need a management partners the cost data enterprise-wide improve demand four, for capabilities pressures will operation to strategy for
on in trends their these last several feel trends the for these we significantly confident are capabilities well some time, will emerging have longer-term. we the crisis capitalize accelerate adoption. to in Because been have these been years, for positioned we While current that investing the
Now, impact like we strong first had the second XXXX. to healthy March, QX had following we up ‘XX from of the built our half Despite as exited COVID-XX I momentum quarter, a the would discuss we in performance.
an of currency in Operations to analytics revenue For X.X% revenue and realized grew revenue that around of represents $XX the management basis. growth We increased by on the estimate by the X.X%. X.X% annual million was caused rate QX constant a first not generated quarter, disruption pandemic. we million in $XXX due which
EPS current for we the grow In year. not was EPS adjusted the due environment, able $X.XX. year-over-year. adjusted providing response, quarter of still revenue of higher guidance our expenses COVID the full Our to loss Despite are were and the for view our we to business
our and volumes reduction our We QX. XX% to to than capacity. expect in revenue due the be in QX fulfillment is client lower around This anticipated
adjusted an EPS range of $X.XX for $X.XX expect the to quarter. We the in
the need outlook. of with base immediate situation better actions revenue the our realize the to and our to to cost uncertainty We align take deal
effort, As announced part of for reduction Xst. These today, a reductions May effective temporary and this Directors. we Management Non-Executive of Senior compensation were our
of. have a We that always communities are to chosen we contribute to part
support we are sudden due of healthcare lockdowns. the organizations these dislocated to world the who workforces facing During times, line workers and hardship to front with at are that are working across members
in to it together towards our We food are providing spirit. do contribute critical proud let’s and supplies
to would in our of to on our plans to return forward. and the I comment going like role Now, operations office remote work
employee facilities. safety return, our will As countries while we expect ease priority, we flexibility, staggered to health government return carefully top our with maintaining as manage industry a restrictions, the employees, clients, and work this to With and local security.
flexibility on can as model needs. longer-term, during work remote diverse ensure in and delivery higher has value, pools potential we greater will this significant learned ongoing access employee our clients’ serving the incorporating of of Over to the in work economic more from retention. build we and lessons part home terms model, resilience time. our By The talent satisfaction and
objective. toward in engaged thoughtful this planning are teams Our
evolved two we successfully stronger. Through and the Over decades, has EXL navigated challenges. emerged formidable each past have such experience,
be expect We to no different. time this
the will turn I With over call to Maurizio. that,
