EXLS - Earnings call transcript Q4 2021 | ExlService Holdings, Inc.

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Operator

Thank you for standing by. And welcome to the Q4 ExlService Holdings Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speakers’ presentations, there will be a question-and-answer session. [Operator Instructions] As a reminder, today’s conference call is being recorded. to conference like Mr. your now would turn to the host, I Barlow. Steve Sir, you may begin.

Steve Barlow

Good thanks results morning. EXL’s Valerie. Vice you, Thank And Relations. Investor and am Barlow, year President I of fourth everyone full XXXX call. financial conference Steve EXL’s quarter joining for

earnings the are to you hope XXXX our morning. full have an opportunity Rohit On our this Vice Executive QX Chief year We and call Financial we Maurizio and Officer. today review and Officer; Nicolelli, Kapoor, issued Chairman release our Chief had

We have Investor website. also updated Factsheet in our Relations the Investor EXL’s section of

As and uncertainties discussed assumes the keep reports on uncertainties factors Securities statements. in in know, call. not to could in to results those that conference and are are from we with EXL filed Commission forth today’s Please this these and the that will known information forward-looking statements to, cause expressed such update the obligation this actual conditions, you discuss by some materially economic the Exchange or of in from implied mind subject Such differ forward-looking. and limited general call include, other documents those risks but are risks time-to-time. to press matters no company’s release set presented and periodic unknown

Officer. be call information Executive EXL’s call the now turn our During in on useful of Rohit I made over Rohit? investors. will for measures, well GAAP found to Kapoor, provide reference as today, believe Reconciliation can we measures which, Factsheet. our certain non-GAAP the press Chief we financial Investor as these release, to

Rohit Kapoor

for earnings your financial to hope safe Welcome healthy. families call. year truly I EXL. and past of you, Thank all Good Steve. everyone. was extraordinary The our and an are you year XXXX morning, year-end

data-led had is marketplace. partner financial on strongly the our results in resonating focus and We for becoming businesses have excellent the indispensable

our large the Solutions a to developing and to operational this massive scale marketplace. the an solutions combined and and and Empowered drive analytics, scalable been initiatives Put investments better strength changes are clear engagement, demand AI digital did thoughtfully to and rapid needs by cloud, have transformation value client client’s always us in environment. clients, are simply, business, expertise, services by change. model a working solutions have Operations out Analytics were whether solutions to introductions. variety address in new the allows market sighted we creation integrated that to market in systematically with clients our of domain-based Data This to new deep digital data-led we we our wide accelerate in advanced Analytics be and rich leverage industries. our on We bigger much With well-timed company. address can impact Digital Our we happening new rolled positioned our creating business. business of re-inventors period a while or each with proactively efficiencies, data across with Management opportunity drive strong We digital a lead natives, now and legacy to this changing

a We Digital company and leading have evolved become with exceptional to and Data talent. Operations Solutions Analytics

deliver with projections, our and front-ending higher complex shift take have data us stakeholders. towards strategic with surpass sales to bigger shorter digital cycles projects, impactful transformation work and for allowed Our our margins more our and on and

XX.X% representing rapid a reported resonating that clear is of the of $X.XX basis. is year-over-year We evolution value billion, indication performance a financial proposition the a on generated revenues XXXX marketplace. Our in our

increase. $X.XX, addition, the a XX% adjusted adjusted In operating for our was margin EPS which of drove year-over-year XX.X%, year

our and $XXX.X marketing representing expansions within banking revenue continued was healthcare to demand attributable with growth data-led an This business million from XX% had business. our performance integrity outstanding solutions Analytics payment for strategic our in revenue, Our clients, client and multiple year-over-year. increased year

year-over-year. up our and XXXX, Insurance solutions Business was reported segments. revenue and This Emerging in new from within operations digital million in $XXX.X businesses Our driven growth and especially wins by XXXX XX.X% XXXX, client

mature In past pipeline over strong two to build of a a performance more of and that financial doubled demand. confident We of at growth the indicators growth will Analyst existing medium- of and term Day, greater experienced our A our we targets term. years continue play revenue and feel we November client have large businesses across continue share We relationships margins. wallet. to longer expand out are than XXXX, have that deals provided the robust of healthy for that all combination our

for to XX% revenue per business Operations Solutions, XX% to XX% business, Management per based at at annum, as target growth analytics and X% plus Digital growing and was X% referred our annum. Our Operations growing now to our on

of We by to margin also targeted XX% XX% operating and adjusted XXXX.

growth We grow XXX financial that are Analytics approximately growth midpoint constant to to that revenue Solutions per to will X% at We updating increase the annum. faster per We XX% points at increasing and X% revenue by believe our Operations and and can XX% organic to revenue annum, XX% now annum. basis to XX% accelerate to currency targets. Digital expect medium-term per

by addition, profitability basis In expect points. XXX also improve we our to

is the operating revenue. we grow our to approach lastly, our unique is to previous endeavor to breakthrough targeted that in profit milestones to marketplace. faster adjusted have our new will story And come Behind goals, increased continue increasingly of XX% to the define Our projects financial our line to range EPS with for XX%. margin than

enterprise-wide touchpoints to automaker. preferred shopping involves collecting a engagement major which data vehicles, and the in As work. between includes billions data integrated global of example, partner support selected vehicle voice experience at behaviors data analytics of cutting-edge data the as an discrete their customer The and we were initiative connected the an and represents digital transformation drivers recently consumer analytics

tight satisfaction full solution top XX under data, quality had months. all, are of entire We with ability work millions dozens the speed the and interactions had only capabilities and the improving and of client’s at we process our allowed were part an and at outcomes of two, quickly that integral and analyze business business one, our to in The but that superior competitors of outcomes and an clients partnering ability much in In instrumental were AI build our organizations engagement, it over The our that clients to for resulted to us larger our securing a tangibly an reasons, enterprise advanced employee in next-generation team. enhancing deliver technology for of running technological and In a selected solutions deliver win client are scores, the Health level complex to confidence seamlessly, develop December, our largest also customer business. connection to Solution. of analytics selected were strategic our satisfaction were and and one in also important consumer-governed vehicles, in digital Care innovation Management nation petabytes healthcare two in by instrumental within high was analytics directs non-profit this the EXL connected workflow. up scores EXL ensuring between we not

deliver human care is sits to touchpoints. in value-based one cutting-edge manage leveraging our to multi-channel expertise identify gaps Analytics and care patients, allowing and and successful, roots down operational solution. by our engagement a platforms intensive Our because them ability a and to AI-driven is example expertise deep strategy, how care delivered domain data like it silos patients stratify us we domain helped leads Engagements our and process are the of engagements risk to this capabilities. client’s to This our enhance of real through redesign to care outreach work automated spot and patient These a real-time that enabled integrated of of client’s data, engineering good a in omnichannel of at analyzing focus in demonstrate ensures In digital world-class to and digital break have and effective solution This transformation analytics, engagement, and businesses identify at-risk our create and and that execution. us patient insightful world our world. within combination how on project center gaps strategies comprehensive understanding the EXL’s management. extracted drive healthcare that we Digital this care

our indispensable partner and talent design, flows. partner and on can transformation. more businesses. for processes scaling engineering invest chosen a operate services data we Clairvoyant firm. become of an cloud-native global and for announced capabilities data in cloud enablement digital and depth of The an even Clairvoyant, acquisition We in cloud and our digital addition adds The acquisition in Notably, AI engineering have cloud of we data, in the our becoming Clairvoyant’s implement data-led as the capabilities clients help December, AI-enabled to helps will grow. and expertise path transformation us continued and significantly to effective space. We data and accelerate digital progress

acquisition strategy Clairvoyant and have capabilities are performing discussions multiple and in clients. our go-to-market We active our This with very with in is line expectations. integrated well our in strategic

In XX% constant to XX%, This growth range terms to we increase full an year-over-year. year to a XX% in $X.XX guidance currency XX% of the XXXX, of expect revenues billion, for $X.XX revenue excluding representing implies organic, billion of Clairvoyant.

to aligns well adjusted representing XX% in year. an EPS range the expect This of to financial $X.XX XX% with medium-term diluted increase the $X.XX, to over We be prior targets. our

I over possible, team I I quality been our important despite of fortunate to the our exciting obstacles this be proud by team. recognize this the have to have of and contribution our of for commitment feel for years. encountered the effort is me the am last hand depth in incredibly two team. entire over Maurizio, it transformation global of we part the humbled talent always Before making and of to

that to values a collaboration, respect. workplace excellence, core innovation, continue on and progress integrity will our creating We of reflects

work This sustainability a is advantage of environment governance which December, in our for our to part are every Sustainability business second and and on each business environmental, seek makes us integral by key Report, that relates it our Sustainability and consider uses performance we emissions an great of environmental announced belief a particular, zero highlights be XXXX. net key emphasis on and progress of work contribution part capital overall We efforts provides to sustainability we our diverse to up our Our our our place across To Annual as to a to become core and to and social team. management inclusive improvement. employee. the ideas create in we how business human a experience, that as to continual end, Report, -- we an highlights our In metrics, focused published an competitive operate strategy. keenly

market. the recently recognized top XXX the by ESG most who responsible impact EXL’s most about XXXX named to recognized feel America’s by to and companies. one Newsweek, which sustainable companies commitments growth of confident and of Barron’s, in Our its list as was us EXL I

digital established. I to capabilities this well data positioned growing leadership believe that an Analytics, With market. in partner that, indispensable Maurizio. in Our outperform and will are are with in businesses we be now we the for our over turn call to uniquely Along and to data-led

Maurizio Nicolelli

Rohit, performance for Thank financial by and for for you, insights provide the fourth outlook XXXX, full this joining will our our year thanks followed us morning. XXXX. and into everyone I quarter

revenue are basis. $XXX.X currency XX.X%. Solutions, now constant Analytics Management Our was on expected businesses, travel our grew quarter numbers currency with of client to refer exceeding organic of Emerging The relationships growth a our three $X.XX, XX.X% Solutions and vertical, our was and volumes. driven up We XX.X% was businesses. grew our driven million, Operations wins basis. up revenue reported was higher business Digital by as reportable verticals by generated Revenue of businesses and revenue $X.XX. revenue The existing consisting grew by driven growth Services Digital was up year-over-year. of and million, This by and consisting Insurance, up XX.X% year-over-year. reported constant and mentioned million, better $XX.X Solutions. year-over-year, up our All high Operations from Healthcare major of year-over-year, Operations had and hereafter the quarter, consisting guidance higher Analytics Emerging. Operations This Digital Healthcare million, a Digital Adjusted end volumes $XX.X businesses, XX% The Operations than by of segments, XX% EPS in million, expansion Solutions over Analytics growth an both Operations X.X% in the XX.X% million, revenue businesses, by growth third of in XX% excluding the both Healthcare and Emerging and XX.X%. year-over-year and transportation Sequentially, $XXX $XXX.X in all as up $XX.X revenue Analytics, Insurance clients. new and vertical, flat. of our driven and Solutions, of year-over-year. year-over-year. XXXX of defined of higher client was vertical, Insurance existing from on Digital revenue volumes Analytics

verticals, Analytics from saw contributed up fourth growth quarter our In this of revenue. Analytics continued addition, such we was in momentum in services. constitutes in Sequentially, revenue Sports. business for Manufacturing and our XX% as now demand other year, strong quarter. X.X%, million third indicating revenue $X.X Media, of the the The Clairvoyant and

basis investment capabilities front-end by and revenue, in points SG&A year-over-year marketing, XX.X% driven Our increased of digital by XXX employee expenses sales, benefits. to

marketing. adjusted operating Our investments in the expense XXXX, performance XX%, logo was for wins new better the needed down and and year-over-year financial up in points to incremental basis sales in quarter margin ramping due XXX bonus due front-end to investments

was for Our quarter the year-over-year basis. adjusted $X.XX, a on X.X% up EPS reported

year full our XXXX performance. Now, let’s review

on basis on was the for year-over-year currency a organic revenue Our an reported basis. constant XX.X% billion, XX.X% up and $X.XX year

growth Our notably, improved top year-over-year. XX.X% across grew our our and revenue headcount broad per XX by revenue verticals, was clients based by XX.X%,

year margin due year-over-year, up work-from-home basis to Our driven the adjusted operating environment. for XX.X%, was XXX improved the operational reduced expenses margin points and gross by

tax basis year-over-year. a exited XXX very driven down reported points on year EPS effective rate foreign certain tax XX.X% jurisdictions. was up the year-over-year mainly the rates in year Adjusted the was lower decrease by a for sheet. $X.XX, with We basis. XX.X%, was strong balance Our year for This

in investments position $XXX flow million, debt XXXX at $XXX million. was short-term operations million. our and generated million and $XX about XXst cash Our cash December a $XXX net from We for cash of was

Our December -- DSO was at XXst days. XX XX

$XXX.X year, we walked in back million the our bonds, from Clairvoyant During $XX purchased and of convertible for $XX shares, million settled up XXXX million.

to capital the expenditures, In on business addition, we invest as we continue spent million the $XX for long-term. in

our Moving services on all the to continued lines. across environment to our for our be strong guidance for XXXX, business

impact from. and how performance confident in in feel business to the had the Rohit deliver agile, the model a XX% demonstrated in that beyond. our and geographies the and expect XXXX by reviewed eased forecast. our our is in It pandemic While year pandemic and we early the sell XXXX can seen momentum have we resilient is continue We on and XX% details basis $X.XX and an accelerated the billion growth currency growth higher of expected the additional billion. targets This which organic financial medium-term, Revenue I include XXXX XX% our be for range in on is to to basis. revenue to profitability. on will and guidance. $X.XX provide reported represents year-over-year XX% constant of and to a

and to We Operations the expect grow in Solutions an grow range Analytics to and XX% basis. X% constant currency to XX%, of organic on to Digital X%

growth $XX guidance implies of million reported Our in which on basis. million the from includes revenue to $XX Analytics Clairvoyant, mid-XXs

For we have assumptions XXXX, our certain in made expenses.

XXXX. inflation Analytics, in to such as have We in wage cloud certain factored higher AI be than areas, and

and from progresses. will first remaining facilities We the in with remote. of occur are also the This increased full- the working part-time anticipating either office or quarter late utilization office as hybrid going our back some year with starting a model of to employees the

should XXXX the travel gradually related not as Our expenses project expense XXXX. over incurred eased, returning increase in pandemic the but are we restrictions level also to do

expect our of foreign million in from XX% $X adjusted million range income up and today $X.XX tax million, EPS range expect net $X.XX gain XX% exchange We the the the in to $X for $X.XX, of we to XX%. be XX% and of to a reported on Based above, to XXXX. we between our the be to rate million, $X effective $X interest to

capabilities we In digital continued technology. invest and in terms allocation, to of capital Analytics,

XXXX. now we of new I continue a in The at we visibility to our to Rohit conclusion, resilient anticipate solutions is take and the similar revenue XXXX our our In us logos business to CapEx to our buyback challenges $XX the and million. a our XXXX the growth demonstrated XXXX. as year, will million $XX to and by model would be in gives changes, expect of pace have and market quickly align your XX addition to XXXX created beyond. the be ability value stockholder program evidenced good We We very in drive had questions. range to and happy outlook numerous despite have solid pandemic strong for by

Operator

first from [Operator Thank Our Koning Dave of you. Instructions] question comes Baird.

open. Your line is

Dave Koning

you going years, up all XXXX And But was know the Yeah. -- think, a guys. kind environment? even year. in the question, just because that a going know better we looking, a most lot up down up a last that is Tremendous so XXXX right. at I most Oh! reversion, were of right? by the how do your is, Hey, So was that count normal, won a you wasn’t clients average you I do five quarter, a my -- right, they in least I than lot, in plus but years, how little, like with kind mean, this XX of right, employee guess XXXX XXXX sustainably normal quarter,

Rohit Kapoor

Dave. Thanks,

So, which of the solid. provide strong of there us business that that level couple confidence. That’s a we very is, are the we that of have. one backlog amount Number of kind factors, very own and have with and

of most in As revenue win in future being periods. basically that deals our recognized result you know, in the we business,

revenue growth business that in So, in XXXX. XXXX should result we all the won place have really in in

with is and for kind this the much have at that Second, point pipeline time that cycle much time, clients reduced the larger, we of more pipeline of have mature, sharply. we conversations is and our the the sales

is and place decision our very that’s very and very, which making at So positive velocity with the clients speed taking encouraging.

seem see to business the high, client Data, and with is of in where those therefore, asking amount strongly of capabilities from ability to that they that are getting to be deliver clients, capabilities inquiry in and and in customer Analytics, and of demonstrated, built we very inbound because the referenceability we in engage and execute our fair for satisfaction there Digital built, we outcomes clients a level they the can prospects, are existing wanting marketplace, resonating have high confidence a have Third, us. is our solutions the with scores clearly very

reason all kind that’s phenomenon. have together, and medium-term put updated of So likely this is on positive think revenue, about to longer which of factors we on well as something guidance, that’s the term a profitability. we be it’s when these as we increased and think both that why our very And

Dave Koning

maybe, Thanks, that follow definitionally the you. Got guys. X% Digital to new And then XX% Analytics, quick X% that one is just over time? organic Is include -- or acquisitions the up, guidance, that to does XX% Operations.

Rohit Kapoor

constant to aggregate that’s on organic XX% XX% combined constant an would growth, currency organic That’s a Dave. on to basis. And that currency basis, and

Dave Koning

Great. Thanks, guys.

Operator

Thank you.

question Bergin from comes next of Cowen. Our Bryan

Your line is open.

Bryan Bergin

side. Hi. guys. in the on dig Thank wanted Good morning, to margin I you. here

give incremental year return of expense, just on cadence you think to us then, and can this year as seeing about help how bit far little as office the wage environment the to of inflation you the travel a just wage relative So XXXX? maybe And moves you operating color you inflation margin us the forecasted this as forward? as more are that kind

Maurizio Nicolelli

one take The wage are on both Sure, inflation those don’t Bryan. inflation, forward XXXX. Why wage we anticipating first into going I questions?

We given we and that also into into our that street. have XXXX the incorporated to guidance our budget

within wage areas significant Digital, area Analytics, AI in number that different are coming are of areas Those business. I the technology some and we have XXXX. is of hotbed starting that, areas seeing we areas in in or into also -- inflation are the in capabilities it’s the within and the particularly that our see or our and group. We of say, to It our a should seeing

base we So, in adjusted and higher forward have -- included expense those seeing our budget for projected compensation guidance. that, and areas it’s our included going our have within within

adjustments we so going to and that are that areas forward affect that mitigate that into happening areas we the business. that it are those our So the doesn’t making seeing are

and expense travel also to of back terms office. the In

to back on will the office, to the office start migrating -- off, are slowly we the First throughout back year. we

late in and out We are this. the of month Q, putting but that really quarter in starting really March, that’s the really voluntary basis gradually first in process doing

and we endpoint, of thought general, it is year. going So progress doing we year, of on quarter. throughout about clients a operate the But really from terms starting the structure And a also potentially is a office going have full in in to our this and after internally, a the that’s a third what time, to in in how of At lot first we our going a to comes working model happen down going speaking work the endpoint to migrate third and the forward. that throughout into are to third flexi home.

our travel, believe especially are our do back to bit also to In anticipate not back of to changed has clients the come start do are do were start going We to clients more has in level do visit our P&L. we our wanting terms changed. start of XXXX. at into travel visiting we to in of but terms clients, world to of travel and -- We you their in level same the going our going also we to that centers, see travel, that a expense us having expenses and

and around adjusting travel are start where that expense basically come we we do but nowhere back, are with near us XXXX. was the in a will to environment whole it we So believe

Bryan Bergin

Okay.

in you what of XXXX thinking about the there, pressures presume in above of within Just a gross on inflation but digging the that are there XX%. then, sustainable did margin well XX% context kind wage side guys very target? obviously, XX% gross to I level margin out you

Maurizio Nicolelli

some barely leverage I to XXXX, be of we with be continue similar will to really XXXX, maybe and improvement. get would look would And of we think construct, about a inflation, with margin, wage so fairly really But when it because that. to -- comparable, gross out even slight when in it margin we that say, is terms grow base it gross our would at revenue

Rohit Kapoor

Bryan. to add me Let that,

as we the much that, with One seeing changes is being pricing our the more inflation such, in to our and clients things to of general U.S. accepting in much is for which understanding. more high agree propensity the are much,

be we existing to able So, card allow that provisions think our need work to of contracts, able and to point. we to would to able that to COLA some and rate pass to our that and a of from we have high innovation in some be make we the do in arrangement our customers, have the our that to will do increase benefit will able on of our to quality pricing price the service, the commercial that maintain us be be reasonable value-added a and and at the changes

on frankly, expense be both is be a on play, to as going to which the side, as pricing there, well So, there’s management side. going the

Bryan Bergin

you much. Okay. Great. very Thank

Operator

next comes Nolan [Operator Instructions] Our Thank Maggie William Blair. question from you. of

open. is line Your

Ted Starck-King

industries. growth Hey. a Ted that is on of be those question. am could taking growth our that across developing I providing of for Thanks Rohit, to variety It’s revenue creating Maggie. wide curious, for you solutions decouple are from about opportunity solutions you that used some clients? headcount talked to scalable through

Rohit Kapoor

Yes. great question. a Ted, that’s

growth. that. multiple clients growth just we becomes leverage headcount the an more certainly industry try revenue to that So delinks the our when completely let scalable me elaborate and on from and it ability solution, far create across One,

see will has XXXX, approximately significantly in employee You per increased by revenue quite XX%. our that,

financial in our enough So taking it’s and that’s visible a statements. big it’s shift already place

more to clients lot more becoming and to piece that helpful industry also prevalent, ability and is advantage we of, one the The another solutions industry from apply be to our leverage them other and take and more with. can a can is, something

is these particular in customer it improve solutions solutions. because we allows us get order certain So, applicable if and experience, we enhancing as larger same, provides our for end other employee leverage in industries, in which up digital the play example, And, to of customer the goal in solution solutions greater the industry, experience. for is same and these correspondingly into headcount apply one to actually is without a it much field, it replicate necessarily taking us to much database therefore, allows end

Ted Starck-King

of annuity I of from to helpful. the Analytics first, XXXX? fields, type mix the analytics seeing how and to think then change? Thank Digital you. the one-third, pipeline, and are terms in in two-thirds expect we what about wanted ratio And you should you That’s about Great. work, ask project the do cadence Operations

Rohit Kapoor

Sure.

The the with Digital responsibility work clients and on end-to-end. deliver to engage those annuity and and well. managing to essentially analytics will really, us a more trend, therefore, relationship. based quickly new customer a typically the based same our very positive us on and Solutions, is insights and we So Analytics, Digital see which project translates for again, are that that continue can outcome with we really trend an into engagement us between annuity around and coming them, clients project as that base is, getting asking that to and one-third we for Operations give are to us true are the business take full work that’s, two-thirds to seeing, process holds where lead to data greater works insight And pretty provide we overall we much leveraging mix What analytics, us. seeing our work base

something invested It well in. for very, have out So, now, is be right we very our which last is seems very us. business something and leadership position which clients It’s in and it growing Analytics a now XX right playing for frankly, to rapidly. years, our for we acquired deliberately the

Ted Starck-King

very much. Thank Great. you

Operator

you. Thank

question next Vincent of Research. comes Barrington Our from Colicchio

line is open. Your

Vincent Colicchio

right year versus now? COLA your contracts COLA of part adjustment, do follow-up question, of portion new another contracts question a adjustments an ago most Rohit, now, And contracts? say, the what your of have so Yeah. on most earlier a is, have of your

Rohit Kapoor

Sure.

really of clause in those, a it. to don’t in contracts contracts, have We have are have annuity have environment aware points, that COLA gives adjustments, share is annuity elements about We which COLA long-term So, in are on into are going and we that it COLA percentage all at spread that, and expectations, which and price the the the contracts and outcome signing we an of contracts long-term higher, way Vincent, heightened general our inflation business based in built renew in our a do cost it transaction are it. the be this third in all the But of taking in basis out, have which pricing two-thirds place that these of But you continue existing opportunity force. new course, is base changes taken us on think underlying of dimensions. base contracts contracts. models to into our to of account of which kick-in be

are the over So, frankly, the with us then accordingly. the time it three and a clients contracts years, that be our next well COLA each pricing us reset able to fact renewal, allows our spread part the to protects there’s out

feel up, So, frankly, set that needs business very market appropriately. is and we our we to the can structured so adjust how total good about

Vincent Colicchio

Thanks for follow-up. and one that

think are doing the hard time because a labor digitally to a So market, turning what and shortage so to you extent having things internally, you of tight from do the you benefiting as clients result?

Rohit Kapoor

Oh! Absolutely.

that think a demand. huge of I is driver

recruit Data I and particularly, war is a clients. big and a in there, challenge think our in Digital, is being out is Analytics to talent big there that able for

work our able attract of of kind factors very promise of strong they very us employees, a for the very, lot, of growth these culture brand good Our lot have and have, can motivating quality the to that with to that have our be strong can better, they that them, the kind established because we of environment talent. work are ability a kind the organization, is we

and up premier and built hiring ability our upskill very, significant. talent, from and colleges the universities, of have also pipeline very workforce, that’s to train We

projects on able with are time this of that period and at to help very frankly, these doing it demand be well-suited working doing and in is So, we scale speed. driving and clients our to this

Vincent Colicchio

quarter. Nice for answering my questions. you. Thank Thanks

Rohit Kapoor

Thanks, Vincent.

Operator

no showing conference. this am your I you. at Ladies gentlemen, Thank and further participating. this questions for you time. concludes all Thank

may You Have day. now a disconnect. great

Rohit Kapoor

Thank you.

ExlService (EXLS) 27 Feb 222021 Q4 Earnings call transcript