LHCG - Earnings call transcript Q2 2020

Due to licensing restrictions, you must log in to view earnings call transcripts.

Operator

Good day, ladies and gentlemen, and thank you for standing by. Welcome to the LHC Group Second Quarter 2020 Earnings Conference Call. [Operator Instructions]. At this time, I would like to turn the conference over to your host for today's meeting, Mr. Eric Elliott. you. Thank begin. please Sir,

Eric Elliott

well a and that section LHC impact as everyone. for Group's of earnings June also everyone XX-Q, Quarter Howard, quarter can last earnings welcome the I call, page. have night. the on COVID-XX like posted this you Ended would received Hopefully, XXXX. to on supplemental Earnings the to of deck copy when on and The a XX, of the as Investor good of you, release, our and quarterly our I'd transcript information release highlight morning, Relations like ultimately, to Second copy available, page. we Thank Conference results supplemental of found Call the the some be a this

deck includes of our reconciliations of all and adjustments. Our breakdown supplemental

and Officer. will Chief Josh call to Greenstein, Medical Ben and available Chief prepared from our Officer; Doga, Q&A. Keith both We Myers, along have and Chief We're today. In Officer; during our with Innovation be Bruce Proffitt, non-GAAP during Chief Strategy and some these Keith moment, we'll our Financial comments Josh Dr. and joined also refer who Chairman President and measures a Officer, will by Executive

those forward-looking because are of impact COVID-XX results including for Group XXXX and I'd results the our and our Reform number materially provided meaning forth more could Actual materially in filings, to not supplemental start, financial the of Form may risk events. to, and Certain Litigation financial to SEC projected LHC this statements uncertainties. statements we information uncertainties, our press within like to that the our and Act. everyone described limited our and Securities included remind quarterly of cause in These a Form factors our our in magnitude and include, Form in to results Before annual from forward-looking conference recommend from and this our that are comments have fully statements such on -- as release of but beyond. related pandemic call regarding and Private subsequent update constitute set statements information shall differ actual reflect could X-K, the obligation earnings and filed. risks release our projections of no and the estimates when call XX-K XX-Q the differ

LHC Now I'm to Group, Chairman pleased and of Myers. introduce the CEO Keith

Keith Myers

dialing you, and Thank for everyone, in you, and Eric, call. participating morning's in thank this

want our Group to every of for family the you dedication level LHC perseverance, all you're courageous doing. at Before all times. we recognize our efforts during Thank I these your unprecedented extraordinary members of begin, organization and for work

my admission support asset, resources Thank also our on with the are all work investments you. to are to observations we've beyond. months, start look M&A. touch and then making the throughout in the wrap employees, on on all want we our greatest I'll And I Then organization. necessary brief I'll are and protected the our with and focus finally, have ensuring frontline preparations with of our to on a discussion up simply on best have Almost We've favorable we learned, comments about challenges increased the what amazing, strategy. how health COVID-suspected March an as strengthened few honor at health patients considerably prior first this me and to COVID of have the You for these intense so the a and I'll our regulatory and this organization the evolved XXXX with have X,XXX our industry. currently about than during is a cared ahead our driving additional much. confidence learned and every and resiliency PDGM, for the what and Since adopted incorporated home and our patients. privilege has outlook period operating emergency the it's census you several model through even we've past more COVID-confirmed have improved that Family us on practices into become we and public lot and for to an of XX, of Similar XXX experience admitted level and of our integration more implementation organization. care

our significant clinical experience confidence be resources and protocol extensive peace along the families we've patients the early frontline is patients, and on, and an early with in for caring investments Our the to mind. of with provide on the gave disease infectious clinicians PPE made patients on rigorous the

new from saw of -- XXX end June. same accelerated the physician in COVID-related we result, X,XXX The hit sources new X.X% roughly of a with in referral XXXX. our a referral visits to we've compared weekly as February X,XXX new established second both sources in Year-to-date, May in and we by from nearly momentum June, and in period April the seen decrease As a double-digit to high growth sources than and missed resulting quarter. of January increase visits referral less the

response of with their the a care in-home role COVID for to health hospice long-standing well health to strategy and solution proven and meaningful hospitals partnering position play services trusted Our be pandemic. in our systems us to nation's

of years Health M&A venture the we joint in such past strategy this for with XX August of pipeline itself, our on over number the as new X. opportunities from growth as finalized Our speaks the Orlando

by provided exceeded our year-over-year levels Evidence the growth pre-COVID in throughout unique a can health admissions and health were capabilities, throughout since challenging, our and country experiencing with all to Through patient outcomes, able are of to leveraging double-digit they the efficiency point. serve opportunity extent seamlessly mid-March, May we in how of seen clinical levels to are have and We partners, been how July. organic we we end demonstrating has value were home we our improve satisfaction. unique low and back organic collaborate experience communities to and and the reacceleration mid-April our stakeholders the be get the in growth admissions. and to to highlight we our pre-COVID pandemic capabilities COVID integrated which tightly While

more extends policies new level, and face-to-face as profound the post-acute health greater to a setting. health care in strong seeing and physicians, acknowledgment past privacy, follow COVID industry homes been experiences and LHC in particular. be put the we hurdle health in normal to care, normal emergency, as plans patients, could inpatient the and planners could the for the policy care will recent implications extends nurse new as place benefits efficiency of to have comfort believe home a Group, we this in are that by which families, safety, infections the the to the PAs congregate visits. the a of for of prior over care services of and public of As in-home normal care nursing support practices where reverting higher were early and post-acute and and that health risk early to also order positive evidenced be care potentially believe at care health allow well. have in-home We our opportunities fully direct referral to costly new year in choosing in conduct are increasingly awareness stages we The trends practitioners believe to home We and discharge home industry of health other growth sources

and satisfaction share the sources successful SNF and implementation to industry-leading gains growth organic addition from our from continued patient scores, and PDGM quality diversion. new In market referral

due an industry consolidation acceleration hospital PDGM to We in health elimination. joint in RAP activity expect and acquisition in the M&A home accelerated the new ventures, hospice and

LHC XX,XXX Now more I employees. turn to want our to than asset, Group greatest our

As encounter full throughout our we PPE caring on in dedicated inventory shoe a mask, face an covering priority. gown, patient. place for clinician maintain the this positive kits among COVID-XX coverings. protect country was shields, by head patients include, noted patient to top gloves adequate work NXX we and Through an PPEs kits provide of isolation the serve items, public and levels health adequate supply These emergency, suspected in every a quality and March, or PPE stream we PPE reliable we and put for clinicians other our in in-person early to ensuring

mask throughout in-person appropriate every provide and to gloves for direct encounter providers we organization. care addition, patient our In all

developed more process a timely at warehousing with locations throughout all efficient strategic country. ensure and system of our locations We shipping storage improved have the implemented to more and distribution PPE also and receipt

organization. occur, As daily online all of temperature at Specific a and goal we the continue result, the locations to and exposure of every protocols we all and depending offices. our disinfecting any mask-and-go of in screening contact have policy patients our entering [Technical universal employees between employees, wear achieve checks treating state locations, staffing Difficulty] have and from safety tracing to when of in-office common patients conduct thorough specific office well-being sustained accepting and throughout in distancing XX% encountered COVID-XX practice mandates, enact our and suspected for cleaning instances all continue and on social masks and maintained occupancy on all XX% areas, agency

and collaborate experiencing In of help a and our The control and went into centers. X. includes X wholly may imaging to a and LHC to continuum employees the employees Group their spans health rehabilitation and XXX(k) and to more our expanded early, volumes; in This include related frontline joint systems program; care to services, the owned of the most initiatives XX a centers, wages PPE in-home the increases, institutes, I other all of plan example through hospitals support better fully special premium wages venture offering having infection mentioned when wage plan benefits pandemic. services, for X be enrollment disbursement recent and informed PTO COVID-XX due and employees the procedural resulting XXX offices their for urgent to through and supplement LHC a hospitals due the of more on With relieve protect no their our for initiatives, XXXX-XXXX our value; Fund care addition effect questions receive began regard replenishment previously more provided loan week, that on health and certain COVID-XX; care leverage safety addition that employees partnership and make-whole e-mail component Florida employees yet COVID-XX August the our caregiving of health the restore arise XX added departments, patient In special communication line June, onetime and counties we amount answer Purpose cash-in overall hours are in Health to any several financial this who designed capabilities have frontline from Orlando of to caregivers. employees frontline grow on employees a how introducing some for COVID-XX donated March, to employee's wound direct on laboratory holding Earlier help the enhancements with experience our temporary afforded employee PTO policy employees we our and expertise premium is replenished direct to centers to criteria become than employees increase planned ensuring daily to our their modifications majority our that of to care financial gross we sport programs an be announced to services of another for of lives; and PTO XXX% program; Health open prepared with gross COVID-XX-related a introduced cancer employees options home to of employees. our care. we directives, employees. for resources emergency to XX/X by to of and health Group offering they as these In integrated system for we we experienced an under of PTO physician our X burden inbox giving changes effects our to lower and benefits a to parameters M&A, who to assistance by absorbing and updates Orlando and hardships

our part our health than fully ever of delivery as an existing leveraged capabilities integral their joint care COVID-XX, more venture before. partners During team

greater even of pipeline M&A our and joint in balanced That a home interest said, health from hospice. and result, hospitals the between health future. As opportunities is venture expect fully we systems well growth potential

growth opportunity absorption, Our from M&A growth on organic XXXX, health and for home bullish us both M&A XXXX and optimistic market opportunities the with historic organic ahead remainder of pipeline, beyond. see we and has combined

relates June, the for The color to fiscal basis released CMS would I hospice. operational And ago, rule given the Josh? increase. proposed proposed cut it the X.X% week, as a for touch home like to XXXX. below health payment to late we and CMS win regulatory for final X.X% now the market some basket this financial calls increase of XXXX point fiscal on recent rule The was its for Lastly, In our a XX a X.X% announcements. Josh on overall its consider And rule proposed But last year slightly provide additional from outlook. the here's rule. results some results, industry. rate

Joshua Proffitt

Thank remarks and every all you, morning, by you I our good across prepared of call. our support personnel for everyone. my Keith, clinical much all each country what and begin appreciate I'll and do Thank professionals saying how the and they day. joining

Keith's context normal granularity time this of will thrive team. to what during honored the low of provide reporting a in some this beyond and a this this during means. accelerated your our guidance of much to recovery a historic and business by others. any It true to country serve an last to new integral in others year. pandemic. not some for these means you You our are be behind yourself mid-April, solution Again, improvement, COVID-XX, serving it be in on and point expand privilege have truly above part this and to normal period morning the we of to gone you reinstated drivers be with humbled comments outlook self Similar the on times color on COVID-induced above and quarter, around part was close is our PDGM My for from the country with give of so our focused as the put and

additional detail comments the information of financial my performance supplemental I through the on July. as Our provides our trends supplemental to the deck more breakdown all the lot and on it well is review financial with posted among you this as encourage website on sector end monthly a as morning. detail weekly details to

costs expenses and our other expenses employee tax with to in the release, in note wages, our including approximately and was wage noted additional Provider on of increased PTO of deferred also $XX.X bonuses, as earnings for impacted and quarter, $XX.X PPE, caregivers with supplies million replenishments second for incurred employee-related of pandemic The of COVID-XX the million to by frontline recognized associated that and in under categories diluted purchases and response costs supplements in noncontrolling $X.XX interest I liability. or share. in the would we balance Funds CARES per million Act, a April sheet the like net of Relief $XX.X our received $XX.X million carried and was as or P&L balance expenses,

Medicare begin $XXX.X We following period. the also in April, in CMS and over month accelerated funds XXX-day and received these million recouping this payments will later

performance prior census back May, month PDGM model story entering exceeded While to be of weekly has adjusted ahead than our and slightly the return where throughout pre-COVID pace health May our operational the exit care reflected before of velocity out June to was the have of in full that and more with right quarter adjusted that improvement June levels we strategies. us will even confidence fourth coming not if The part the admissions and only and year revenues, is we our and the of early improvement we got XXXX. the lower the our not until wanted quarter had did given EBITDA EPS that quarter and the us real The through home that picture. of within

XX. of some ending this health weekly hit down week of pace point break bit during Let's the more low little X,XXX a recovery Home admissions details. with a April

then information supplemental X, June admissions from week there ending again, have shows the saw week. August X,XXX the admissions and through that us of through which Our progression XX,

for week, the through the June -- week, pace last X of we home health X an been end ending for have June week on the week. admission July X,XXX-plus For each except

visits We due have COVID-XX. also been closely missed tracking our to

Our COVID-XX-related less week than down highest Since XX, to we X,XXX the number missed XXX per was by ending end. resulted in point have week that which visits quarter visits. cut then, missed March

slightly and X. we're the that August few seen last increase the XXX number ending have over through weeks, We at week

saw X% of it episodes. week the Since now XX, number expected we have between ending level but X% ending our between health expected LUPA spike at within the and staying range, week. rate week April We is and home total XX.X% pre-COVID-XX to X, during of around X.XX% the is Our LUPA been X% last this May week. trending rate each X%

the health We the XXX We ending hit patients a patient COVID-XX patient last low some due are of procedures. Home XX for declined fully April week. elective admission number also was only ending of due to ending had the to tracking week despite approximately COVID-XX. census refusals slow from XX has This the XX,XXX XX,XXX week improved to states XX, March improvement up last of come went refusals but to and average to the to week ban our the number high the daily of XX, that of week. point XX,XXX June lift on

brought a emergency-related reimbursement compared days extended daily day Our to officially quarter, LTACHs, strong the last July admission patient expire census to as We of morning. the continued average as quarter XX every relief, October entire XX of XXX quarter. set revenue our to to in public quarter, to for LTACH was an the second the first X,XXX through received the performer health per XXXX. which year. in this for XX, for XXX patient X,XXX from for second on which in Today, was additional The the in be LTACHs is full our an LTACH climbing XXX census

new growth organic we is broke this by Another last key substantial sources. of in validation down both the momentum we our seen on have it and call. a and mentioned of month our Keith number area referral differentiator where earlier, of

home home new declined for referrals, year-over-year February. pre-COVID. at we driving had first March with as onset was strongest admissions sources the the our pace, the year-over-year in pandemic. obviously, X,XXX January and organic for of quarter, For XX% the health health That growth expect might we

look had trend XX.X% so we are since brought we April, quarter, referral of is second second the This up year. velocity in of year-over-year in as enter The increase quarter, new growth last and telling we respectively. for the home is the up XXXX. confident In exit of XX.X%, of if and May X,XXX sources and another at sources why the X,XXX X.X% However, which months in then, health new almost the the the more progression are June. explains and referral for we XX% and increases were month we organic May, on X,XXX June quarter the and an second of X,XXX over the half us first year, pace

I earning gain market physicians. potential, noted early and before, our an combined of particularly trend this continue and the when scores As quality referring indicator share new from these trust efforts with to confidence our industry-leading is

our in referral proven to physicians, health to confirmed and other hospitals and contributor care momentum caring Another patients. sources and providers has be suspected COVID-XX for with our new in partnering admissions

care. the remaining our on XXX XXX with home have health care COVID-XX Of care currently Keith health and service hospice. one X,XXX currently for COVID-XX XX from earlier, the home confirmed mentioned confirmed XXX XXX provided the X,XXX As on COVID-XX of are Of an service. on we on and patients have suspected COVID-XX patients, received X,XXX additional suspected patients, patients patients, agencies, have hospice

in our sources along procedures, COVID-XX satisfaction be best-in-class to infection ratings, control of their the comfort safety referral patient choice their cared with makes for desire Our of for the home. patients industry-leading and partner for who us quality and

Medicare you December Act May Before remind the through the among these segment suspended XXXX. I that the of X for turn help provisions the I sequestration would temporarily XX, period many to industry, CARES that performance,

approximately received by As a in providers care result, an fee-for-service X%. health increase Medicare payments

be quarter approximately For quarter, estimate us of we the $XX due for $X to an for suspension second recognized additional million to XXXX. million during LHC per episode in million influence in $XX PDGM sequestration. and the Group, this instructive effect. break factors as it revenue it that home all health, revenue positive to impact the We revenue to to Within particularly to and sequestration is relates I the speak our believe the within down

of X.X% by increased May episode LUPAs per second the which quarter as approximately caused reflects was COVID-XX overall X. impact admissions. the and Our to down in suspension the year, revenue offset community a in and effective our PDGM both increases prior of COVID-XX, admissions percentage compared of sequestration

early shift we payment periods, their receive ensure to We vulnerable continue patients also as experienced to call periods, in continue safety we care payment PXs, the or care need them of they a for our they home. PXs, mix from of or the as late to to patient while

approximate per an X%. in approximate quarter, of negative headwind quarter quarter. the episode factors revenue negative impacted had from second we of the additional revenue negatively revenue in these from PDGM improvement All X.X% sequestration or increase X% PDGM by first which from These for approximately impact the offset home were an X% experienced in health. was the an of million by second $X.X

As with see a to PDGM improvements offset as PDGM episodes from previously focus The by stabilizes. we our confidence ability lower episode gives the which of was of driven per result planned portion PDGM, greater cost savings care associated on remaining the us the efficiencies once by in COVID-XX revenue our on impact impact mitigate our model. in continue operationalizing to progress, rate of

on site-neutral received respectively. from during segments also $XXX,XXX full and On As the on LTACH Act cost PAT. and an to PDGM. episode The by we as improving LTACHs The revenue expectation impact our well volumes patients sequentially. from exited associated per continued LTACH we required CARES $XXX,XXX, are and segment, change of hospice revenue initiatives sequestration ahead our with million additional $X.X the revenue these as original each in QX, to with year-over-year in payments well perform the as were

XXXX. point as second and decline community-based Our segment EBITDA compared reported of XXX XXXX to home basis second for a of quarter quarter services in the the

over the year. this first XXX was points basis there quarter improvement a However, sequential of of

the an quarter second with COVID-XX During in XX% year. hours related second last compared as period impact to to billable in declining XXXX quarter, same HCBS the we of the experienced

XXX,XXX to us, are pacing continue begin line and barring headwinds digression related billable this gain our should conversion and system unforeseen currently in this With over no hours from week. and see We service we COVID-XX, now back recent behind this number XXXX EMR momentum improve and the seen year to enter segment. line the the this throughout see we service have HCBS in ever strongest the

the setting prepared at Now with to EBITDA that on our we we back operate guidance. and revenue, were model, PDGM to are pre-COVID, least adjusted have reinstate pace we close COVID-XX or under to realities we are of believe and we new elected adjusted care the EPS XXXX

range expecting We the service to be net range to EBITDA to in adjusted of $X.XX, billion in to and $X.XX $X.XX of billion, of EPS NCI to million. are to revenue less range be $X adjusted in the the now be million $XXX $XXX

the were heavily is expecting be and entering in discussed, we we be fourth with for and velocity year the as still and planned. in year, XXXX XXXX on to of exit operational maximum main position we originally goal PDGM positioned company our The this outlook fully half to benefit are strategies. our we in quarter with of this performance new care beyond, as the model pace to we our initial As for weighted gave year second when the

we practices an learned coronavirus Let pandemic. response the of are of during me number have example from mean. lessons what incorporated provide to I our best There a

formatted for platforms remote advantage for new development training, training and hire further our mode account momentum. leadership operations, learning has taken remote ingrained maintain as but an our Excellence third-party have remote These technology executive us other a leader off new new Design training to through and enabling partner drive necessities, and started by of program. of become We sales lessons efficiencies and

supplemental XX Turning the all metrics we to and liquidity updated of debt for Page of end. have our quarter deck, the

advanced availability XX, payment the with $XXX our million of over adjusted our credit have accelerated the million for net up capacity, additional that feature at $XXX accordion funds. free We ended of million $XX.X with XXXX. I'm on cash X very June was an months facility and flow cash Medicare of for liquidity, pleased to

the end cash that a mentioned Act XX Additionally, other and call, and permits the defer half with second deferred to and between deposited March deposit this by from perspective, of would million, the year, employer's of quarter, approximately last the our end In CARES by social as we XXXX. XX security of be the $XX million employers benefit due the and on half taxes payment be expect the to $XX.X to otherwise still XXXX. portion XXXX the we I December us of in cash

improved As compared quarter. the to expected, DSOs in first XX days in days the second quarter to XX

we expect normal the settle to in in We continue of collections exit to XXXX to this days XX a new and remainder as XX good of QX. to rate a really momentum of cash

closely we the joint our to discussed have venture with partners ventures. joint throughout been Keith integrated pandemic. how our now Moving

examples partners updates are it we constantly topics, closely waiver most communication current regarding we with among collaborating and been PPE in continued that in as setting. how time able development drive planning, we our prove to skilled quality with this them relates highest and CMS essential have We on availability, home: other challenges; delivering we of three, cost-effective have again COVID-XX our have the to and two, and are placement our hospitals' the some protocols level a partners; point few to execution one, help might capacity program. with of A sharing worked of

exposure agency coronavirus. during finalizing pandemic, better are health, acuity concerns and real-time ventures with working we four, that And accepting facing, differentiated historically joint care home having noted facilities we and skilled the needs physicians With With we we on our case. of strategy, the determine and with eliminate the our determine to and focusing was of venture to facilities. likely that to delays new and or could were capability experience managers partners quarter last case the hospice certainly in home discharged patients are patient partner joint and regard some ways facilitate hospital most to challenges top the HCBS are health at that continued family skilled would calls the

not did to on to August it service in locations Orlando us Health. track were of home with combine Orlando Health's venture However, with get subsequent own. our take June on We and late finalization the X announcement with long back for and able a X HCBS of health of new joint X

partners is back pick pipeline to should provide Our to for our the their scratched this that a first success our of And of believe robust impact locations corporate our positive the development locations, and hospice networks, would this about value The spanning largest few extent to expected mentioned the future during on pace just this health M&A for our echo partnership We I and with had the is on improving on into back business, remaining we next. how are the team partner home for half a joint laser-focused acquisition opportunity care new Florida's what and nearly JV pandemic Keith each X pipeline not-for-profit our opportunities we up focus has one our ventures. have able have remains us latest of aspect to proposition with years across these of that potential strong through in-house across surface year had earlier health growth XXX segment. counties. come. also and with

we priorities as the home still highly all historic fragmented challenges focus has there page front it the ever. the within and have the the opportunity consolidation health needed on to as is compelling throughout on is and pandemic, not While industry been of

share and we physician opportunity Our organic through gains. are already referral increase market that sources of growth new the in number of some capturing show this

PDGM well as the lessons Our have place is as during satisfaction learned model quality with supplemented we patient COVID-XX added care improvements in pandemic from scores. industry-leading and

them We and as expect the year culture will provide care partner beyond. health and compassion our commitment within with those to of months more further that this that we and of opportunities outlook referral and and a fit and we and a employees patients ago growth new a and in LHC with well grow independent than exists activity hospice challenges more M&A for with provider, sit turn To true X the inorganic better quality Group compel the any testament continue, today is much highest natural home consistently or our into dedication to and organic for did for later gains believe should sources. adapt are as here to we XXXX

As for even more result, proposition compelling. we you. is vital the to a open are our value mission my as That remarks. and Operator, ever prepared questions. floor concludes our ready Thank as

Operator

Instructions]. [Operator

question come the line Kevin from America. comes Fischbeck from first of Bank of Our

Kevin Fischbeck

getting color more little sources you're Are you a you as get to way the is are? available new these wanted markets is size any about your referral I don't far opportunity in the that for sources just sources kind referral as still of XX% know, XX%, left getting. there XX%, what I of referral to where today? the

Keith Myers

I'll take that, great Kevin. question. That's a It's Keith.

And we market we run other, So but right that by at data. it's love each market. we're easily have something we -- can now, don't that looking

can start tracking. So that's we think something I

Kevin Fischbeck

as this thought much pretty would have I view as is should thinking January? that and, upon this currently Okay. year to been a I jump-off XXXX. would we your the am bit as therefore, expect on you XXXX more that, and that And ending view it you're you XXXX that entering path less, or think new ramp-up point same little you be far pretty guess in year based wanted about where And XXXX therefore, saying how back -- viewing the you the on then, correctly? Are guidance Is that about January? when and as in how initially next be to as kind understand you of be much I commentary back far

Joshua Proffitt

this Yes, is Kevin, Josh.

point about that put I may on little correctly. a it. fine are You thinking

and So as operationalized even than things QX, during the pandemic, XXXX that prepared I really throughout in a some pathway clip only pleased under you strategies then country and key little recall had couldn't bit in care results of really in our started a but QX we evidenced our original ramp handled, to have with guide, we at expected. incorporated not PDGM, earlier remarks. really said the an how of I be the our more have the accelerated back-end-weighted QX and a in and our year-end second quarter as by our progression to bit little operators

year So already. of coming -- saw QX the we quarter that on what some we kind heading happened we are third the had strategies we've that executed into the into of more cost in

QX bit thought of similar it be still confidence XXXX us QX guide. So reinstate where of as entering had I than not lot map a feeling each that other gives the more to it will point, we've but led for QX thought, But for out, it will at we confident and be or look us and in the and little a got trajectory your at ahead year. QX, to we from pace QX, to originally entering which to

Kevin Fischbeck

Okay.

that wasn't my to necessary for kind the of in last that could there would Is a question, guidance, was lot which for volumes implied case? of of like it improvement So with why there just be QX. did QX a kind reason the seem be

Joshua Proffitt

to things. line wanted margin But perspective and around it would Yes, a those future even the EPS, from top a take as from and implied thing sorts uncertainties confident from in a bit potential extremely due of -- it pandemic. as being our perspective the on revenue sort frankly, of consideration guidance, Kevin, to spikes side, conservative EBITDA volumes into on feel the pandemic. that disruptions still, we're around an perspective, we We relates the little to I to quite say, unknowns volume relates the and

tell would got pretty we've a you, spread of revenue. So I conservative the

a it again, of share one revenue the better, very you gains want tell, we're pandemic. part throughout mean, somewhere on the of bullish experiencing to it's Because, bit doing, be that around $XXX Kevin, million lot damping range, of If between factors, you it's disruption, as growth. you put that think say kind quarter. momentum. whether and of expect ramp to And the million I would unknowns the But of QX I growth that's we to in relates would I COVID-related. the have can down of But bit to $XXX continue look the we whether you'll to PDGM thing little and have market been that, a little market that that year. would just absorption each the guidance a and midpoint for at that

me, time if an and today of be had talking Our that potential any track sit We ways coronavirus, with on new week really, of And a every session visiting or time week that know, and that to exposure in new or members, really disruptive thing the LHC uptick we my here quarantine the just our operations item distancing and here. last that very on new was lot an protocols in of as you of to one we much have as spent to presidents cap reason half have the and But And tip the still the back of potential data-driven exacerbation operations last would spent to the sales face based in want gone above exposure lot your team some to to division be and create I you month. only potentially I know, reviews interact that so could sales volume sources we're that year. clinicians beyond was the at we with them here. relationships us you growth social for the where that MORs, And due They our one thing here around referral sparked in really like. of publicly. in monthly week. every a for Group are found

across Dr. just even And entire with, here field a it between you, clinicians been under staff the We tracking has the home pleased in Doga, we watch monitor of positive at country. leading us been mechanism tag the entirety XXX minute, over XX,XXX on into have XXX throughout the number continued for just put pandemic to cases time. to Kevin, any in have visiting health. and in those real as perspective I'm country field really quarantine point to have to we for the a since of that pandemic, just who in of have I'll just the throughout began employees grow, anywhere clinicians, our And

anywhere X.X% situation. than between clinicians So happening go the health July, be the to days, a what field X.X% from a quarantine, few XX in that somewhere only throughout test, country less the quarantine on to with most home encouraged week to per XX XX and which But have to XX the or that are of employees X.X%. started into since is I'm for spikes having might pending that upwards put days, new to latest your depending percentage, COVID throughout we're you're of in on is having on that

employees. be that basis can manage And go that into your that starting to so so gives about the Ben, infection have got time if of see control patients, able do previously then in taking so to to on color quarantined back weekly low front, way and only on a employees about the been you off see to on that want topic? X,XXX on of have active and roll been protocols care quarantine, that XX and are and you a me Dr. in patients, quarantine hospice we've And about point a in we've duty the maybe kind our any been our or of systems point But at that X.X%. on to you number to then provide keep field X%, XX having ones confidence some

Benjamin Doga

low, Organization all about a CDC that morning, X World up our on this hour which possible of of kept a or immediately and abreast that them Certainly. changes contact an Thank for systems, medium to and full That in room notified. high-risk our as infection are on accepted must first began tracing you, everyone people checking patients, guide their questionnaire person that prior may a Health that and one questions and goes checks visit. result right that, testing first advice We as work, seek other for and first program they continues in answer work electronic an plus answered before that to have them X give refined week them wearing we single those questionnaire a at a thing mandatory we our undergoing to been exposure the in or and or which all into Josh. quarantine ensure to entering health masks been every control before arrive guidelines, Any from of physician strict well very about employees begins the algorithm have in asking to staff team stay work. a exposure, every home, has again temperature XX,XXX hours follows temperatures, as all and March completed attending

far they come anytime but The you're to limit interaction their our with apart. patients. support less PPE. on continues plexiglass as mask feet our than staff that all both extend as their while questionnaire distance most X X doesn't all pick offices along office with must be equipment workstations, and home wearing X well of greater This for only than staff dividers, when feet, agencies also a as with which clinical to maintain for our in must feet As or of any as staff cases, they progresses, as mobility our done employees in many our up

upon visit Before full on is asked them. every situation. may also patients, And and have patient's from that PPE, our their caregivers the in family the a present from repeated a arrival, members that distance we questionnaire seen time the of a been in is home, last depending have

I entire and our begin that total of tracing and the of entire admission down notification require we of temperature PPE. our and workday, standby the PPE check amount clinicians that assess we mentioned, of contact be full a mentioned before, balances all we're assess that mentioned course, mentioned place was we be done can that to process before require -- shipped From stoppage than our individuals we put at suspected day. provide continue that with patient due COVID-XX think any that made, efforts disaster getting many episode and any of ongoing that, may may any location equipment one, is of it checks was to to the we and that basis, are how and more think visits throughout proud those can has work time ensure one work for start both gloves of of natural our And That all any the other as from Josh to in of of mask visits and that, are our distribute the that Keith and I at points or positive time immediately of medical or PPE But family also which very only our can -- not stay, breaking distribute And have and immediately automatically to but clinicians. key upon them patient, not all confirmed their that we for an but the a have throughout standpoint, members. the have at updated improves on have or daily full the clinicians, and as with for time X the and and probably patients questioning weekly on all Keith of employees safety we episode. done starting health group well As a situation. all COVID-XX-positive as then, any immediate or questionnaire PPE

XX to less, in hours. very it which been minutes especially during Our is goal working do or we do, able to have

business up-to-date our physician an own by or with Again, e-mail, accurate, use each them hour in at and who primary staff, do to we information. occurs changes more days our and overseen most throughout with an guidelines end our for all-employee very consistent place most company. in also policies the each beginning state but day, very COVID less always our or can instances ending myself, week the is guidelines day of from these addition restrictive group, with X that day, areas. hours a following updates than nursing giving of inbox service any along CDC any that, during restrictive We each from importantly, the give practicing We so have, select that that care every by manned is a a senior

So with mentioned, on given us avoid are the to, each requiring our although patients this time. more and less admits facilities service to place. as as congregate assessment each over and any the in for is skilled every a than that us non-COVID-XX high hospitals high what whole, and And protocols disability clinicians allows be in of COVID-XX I and acuity, X% higher incident to led for to see new this well both for acuity now XXX,XXX Josh has day to patients cases, living quarantine process of decompress as communication diversion and one admitting with SNF our a at and, care key possible to as continue as patients available many we both

Keith Myers

we're year. And momentum but that really Ben. an maintain lot ensure that the our some doing way Dr. that, I the get wanted answer, Thanks, know the Great. I a growth in in was doesn't to everything to give color of of to and back Kevin, half

Kevin Fischbeck

That's really actually That's impressive. pretty and helpful it me. for

Operator

from Our Brian Tanquilut next the question of or comment from comes line Jefferies.

Brian Tanquilut

share terms So save the know low Josh, answer or there you're have Organic in -- then, assumption? I guidance all gain a or few the for companies I that in of you money? giving QX. quick short-answer HCI, growth CARES And Obviously, I guess, I MLRs. year, the showing ACO just insurance embedded in recognize benefits questions. if what's are

is visit that, if as the move to of the Or how And how about thinking that that that? down that level? you from think look you guess I sustainable I episode, are thinking how related much from kind we like X XX.X year-over-year, at your So are about could almost per uplift guidance?

Joshua Proffitt

Brian. And thanks, Sure, sure.

and on. I'll hit So everything mentioned try you just

year, be you the and just say mentioned back to the of on one touch would things for last So cognizant of, the I half a few I'll first.

of in X.X XX.X year from episode, the that of kind months so VPE progressive factored X.X a at X right So we another in-person visits. uptick throughout of or visits anywhere in-person our X, now, of per run last of rate in kind have the to

midpoint, kind could will. if you itself to into you our perspective to guide of visit $XX from anywhere incremental model. that So home put That from million health million lends $XX costs of direct a

CARES have of year contemplates or for in Act, that the CARES money we our the Act expenses. the new nothing On guide rest

We Fund will offsets. Provider as year any CARES numbers we continue Act adjust will monitoring the in in those We'll for Relief out. be that, the remainder as results out any well adjust year. this as to did increase both throughout COVID-related and we QX, We'll out adjust expenses of

of shared years, guide it's to into any as million you we've I payments And our in $X Medicare I around not as relates factored And that. been So the does receive contemplate savings the past QX. we traditionally HCI, would mean, few then say the our it that level. noted, And got guide.

as million between team come so is what projecting. calculations $X know, those somewhere $X in got million as baked some is you that end, optimistically at of the our well. So we've But in kind and of very

Brian Tanquilut

I'm But looking at weekly appreciate then growth I flat kind your I admissions mark. I on week if think been organic about around talked June, since the beginning how flattish heading of there, about Page you QX X,XXX as and hovering admissions QX next right? XX, that. And guess, per Josh, into year, of it's the

that were year? So to talking to need XXXX you that to to get kind run to are starting you get rate of expecting that about you accelerate that the that exit goal

Joshua Proffitt

revenue based Yes. But growth and organic be would QX? QX in in And answer I I we're some where I Kevin's line would ask expect Brian, when The guide. now. positive right and on say, mentioned do question, our you there answered top have me, some are if unknowns conservatism one, here to and I yes as sitting

with is you in anywhere running months, growth had July, in If throughout and even X.X% to health, recent XX%, we've hospice between home June XX.X%. in spikes and look the month-over-month, at just from most organic the country, X% coronavirus the

January, growth in conservative, and as million that $XXX we've to X,XXX million, So week would continues firm, I QX. but even is quarter. it But even you I if momentum at $XXX then we only to think on And stay where up half some year. gets flattish, X,XXX, do our per this we see which back per model, the got in not continue X,XXX, February, if expect growth of in exit pretty momentum were to we the more that X,XXX

Brian Tanquilut

rural it. percentage maybe you Got down add-on. Obviously, are business the There's has guess for I thinking the proposed that's could of the then question share rural? is bit years. what over Keith. my guys for I bit out. come a a quite And if about How now rule your that? And a little there last you diversified headwind of know

Keith Myers

policy Josh I perspective, feel add-on policy part Yes. aisle the good our sides -- of about the permanent, really one I'll that's on initiatives the been let reimbursement. from. a or take policy that it's -- of that. support second supports Whether rural the both rural, the very that or that something have from of consistent we the perspectives more

And a focused on So assets items the some partnership, just in that it's constant agenda it's a whenever a not -- to that. hill we special support have and move from when our -- lot kind it's in cut. around, initiative to have add-on -- areas key it's of to Brian. fight, -- there's a easy are because our constant you a certain just it's rural place on champions an piece -- the pay that But the rural of something it's even attention

Joshua Proffitt

patient you back Yes. are in been that rural consistently have episodes, would MSAs, of proportion LHC. if a for around pre acquisition patients. Almost And Brian, relative which of And XX% our lot we're our of our even pretty Family, episodes the number go kind now higher of the on

MSA we So have as grown reach our company. the we've diversified

was. a it material once So than less lot it's

Keith Myers

I appreciate talk about say don't -- me We Brian. We while other this, very Let it one really thing, the often. question. we're don't on

are the health, appropriate of off rural So isn't in patients want issue that And drive miles hospital rates course. of remind are benefit rural that the that their health everyone between patient lower areas, homes. in But because based to wages for the wage rural to of home have the home just areas, is in index. many everyone,

per are you a clinician visits So than lower populated they day of make more the as number can urban in are much areas.

the rates inadequacy to been outset for set index, need the patch the why we home of the that's health. home make rural have for from that health, have term, and better something, up of PPS wage or in for So reimbursement lack hospital for always the on a -- for

Operator

comes Our the UBS. of next Mayo question line from comment from Whit or

Benjamin Mayo

June are hour. are But crazy minute in July. that can XX% might growth? that any So have comparisons I'll and a in keep it XX%, pretty Florida at already since one just decomposing new help that perspective? XX%, share disclosed given that gains, some But I been how guys the the The framing of put typo top you spend of market numbers you at this question maybe we're thought at I think is diversion, a how the referrals? to disruption. of little the Maybe a distorted, XX% much the first. SNF

Joshua Proffitt

Sure. a And you, it's Thanks, Whit. I not assure typo.

providers, there's with Obviously, a venture, go it with last really throughout end the we goes and state hospitals hospitals strategies of to referral the really strengthened new We not have of strong market. gotten wall-to-wall AEs, Florida added have now XXXX, have Group C-suites of and a carpet new lot since referral announced spoke physician hospitals there. from this of And really that of ever throughout just Florida lot sales joint Orlando Florida in the As we partnered year. even -- year the the our Health a that with, the in going joint a us referrals with And to you all LHC talking with home year and prior strategy know, health Almost it working Family. of members. we and down the we've we're in also been relationships lot last in our big been really of about we laser-focused nice out reputation implemented that of physician the with be growth on back since transaction there, a the but the team we sources as we venture for We've kind closed was year, case more untapped Florida. management really transaction, We've in growth we flow. increase toward had more of coming increased to hospitals

the will XX% XX% June Florida you, Florida. back the prior of to such organic state March, state by it recovery with growth the quarter. the you down. continue were were we But referenced, will hit, in pandemic as the But started then strong first We COVID in And of going of mean, the see in you I the I May. in July. So no. in and numbers QX, onset of positive pacing Then in Florida middle forever? remind Obviously, in we at around

got a not going our real the I've back forward growth Florida. but So in of with high confidence half only for year this of momentum degree

Operator

the or Bank. question comes Justin line Deutsche next Bowers from from of Our comment

Justin Bowers

the appreciate disclosures can provide. Really you They're guys all top-notch.

going more on? the quick -- So going increased Whit's weighted you and get seeing on tied are they activity? Or then just disproportionately And follow-up. you sense And have XX%. up some they to when I better else I'm just a piggyback a too, too, and also relationships guys XX%; you're question, of trying to was to in of there Louisiana, about are something impressive this are where Texas putting talk I like is increased numbers some like up referral

Joshua Proffitt

Sure.

I the week question able would in to your be Justin, more specific to have directly to guess data the I in sure. remember relates that the for bit answer a finely are sources and slice know So it new up go during Florida, last I probably because referral I definitely at it to markets. little looking as Texas MORs

there been contributor also those there in of alone surges been those that But the rise while where the believe the a do of cases pandemic of that I patients in is health with care more I would right some this. in states some home. pandemic. taking lot new recent to And infrastructure of So has a markets, in kind have the now care certain say, comfortable is X -- coronavirus

place. we the are So got protocols We've infection got in We've all PPE. the prepared. control all

patients, So those you seeing one-to-one starting able actually get when those following referral for and market patients, build and with we're share and partner you I more gain the you're them with where more not think source to but you're willing surges, states then COVID more for that. in relationships to

that, of you're think I seeing So some too.

Justin Bowers

some like, Josh. is Thanks, markets pretty sounds we to it going on your a then where be X% from the place feel capture -- guys a care was it And then going you with plan? like broader on still Or like down the Is I'll -- then the commentary table of stop partners Or And in now latter. those -- is you kind respect going Or some -- seeing quick there and just on positive next by like guys wood the existing Yes. in to side is do And more It was like room be just there. it in too? And PDGM, is I are increases it on? to the follow-up you're is the chop? -- JV more good wanted revenue is there there rate? there. the to year-end? to. a where That's was

Joshua Proffitt

and it again. Thanks, to start, Justin. Dr. I'll over Ben I'll kick then

that believe to we really way all at next X% in XXXX On a we headwind would headwind reimbursement opportunity being QX. real implement going say from there side, that. are to I more in headwind, the about that as to wood for said QX. PDGM we rate chop, we mitigate negative care good QX; only along X% If good headwind into that the year, I exit our had pathways X% a the feel

On good really right are lot states don't those this some talk So about in in would CHRISTUS footprint little key at why that's that Texas in we've our flow mitigated your or it. X%, receiving Baptist feel Texas, And yes, some those we're referral the from increased referral about me now, that we it hospital to of leading with an just we you Health states question, first those partners Panhandle you've as in generally, In let say, got Florida, mentioned. in X.X% Methodist, half Ben, a in flow? we what of some where got back state. we're obviously, to well. expect But But in partners bit Dr. at that of Resources, that whether be a year. somewhere you of throughout settles and the doing partners extra our then hospital

Benjamin Doga

Josh. Thank you, Absolutely.

bed where, example, have to patients solutions as on what that may patients saying contacts any numbers at seamless let that at many Along As facility patients a continue transition, almost we end. has we areas. in our know geographical to the to as us that home. available that coming the extends are nursing some have This a time for availability partner opportunity a hospitals shorten always take seamlessly. give us which way line been gone point with higher Florida living we're mentioned, up given capacity where other that, that on our delivery venture of transition daily together and of the is that with a opportunity as at able brainstorm care acuity line, the and staffing own the they created the before, as true to skilled an part or conversation the facility our to there's length congregate on, home. partner that we once the able into used for inpatient those providing And hospital time, care point who conversation, in with pulmonology beyond that our goes long in the the is not leader at and to our own a in our have of difficulty joint based create a to day -- are there's and our actually to that goal begin gives of Josh the in is some hospital it service to COVID-XX true basis, in a something forward is capacity are to of a only much how protocols service continuing worked conversation having that and to a we've bit been return the having on but partners that This mentioned also care increase as from we an stays our to cardiology, have for utilizing quite to patients This home. COVID patients and extend well hospital in often have our move protocol them

pattern. the a period So transition seamless that that transition from hospital of creates or patients the home in those that option to more for

Operator

comment next or Capital. line the question of from Our comes from Frank RBC Morgan

Frank Morgan

some and look from really hospice, cost efforts. about see so care of much I'm over are that? your some continues, your already they this nice leverage those back talked reduction curious, with of health you segment I think recovery as just margin was You fairly pandemic-related XX%. really margins, do volume you that almost permanent up at impressive XX%; when home And looking how

said as mention potential you how the volume opportunity did -- more how see continues? leverage for this But recovery margin episode. an in about I So the to much know you think -- about visits do or per increase

Joshua Proffitt

infection infection We've way it with tell And pray doing goes we're continue as yet. things the -- not not be more technology really other are experience, say any in-person -- teams and we're And situation, lot is got any a an This a on that post-mortem continue I'll getting I've to some doing actually them Yes. training. "downtime" forces now learn just and onboard beyond And it with interactions, ride-alongs Thanks, more a is, inordinate have team time we incorporating like that ready lessons virtual high-performing amount of remote table we doing of to think the members the or that. from their are along while get used new all to to standpoint I'll conference will but things or we to learning to this incorporated bring but grow, time opportunities Josh. and ever team future you, we a I an control learning, trying Frank. control There's done around might spent protocol out nimble we what the as throughout spend lot to pandemic. we're have week and remote to pandemics the of occur, I whenever to they to there street not, of and get sales trained Lafayette of how learned. them sooner. to have element in from some spikes them

what us with and have So reiterate, week lessons I about there's types to G&A you those look hotel that when a operations. of to rooms, going lot I continue from help will margins good that almost think continue want things learn that travel, and to the we airfare, this, end forward. to know and of Frank, can we'll about well. those we lessons But We every think think you you our hardwire into do our learned our

back if occur be could hospice just down visits the came wouldn't So episode side. year little home in-person in the home already to in with alluded really little you a the a caveat where uptick per the as the that a visits bit margins, about margins good we health surprised feel of in to, possibly, I hospice, slight there And uptick and well. on with health the bit half

Frank Morgan

follow-up. quick one Maybe

up? Slide that like in looks it which percentage like it PXs, when As PXs admits XX, those looking to see of which -- of and I when are mix institutional looks health revenue the rates, Or factors admits, back you the going more look see to mean, care in down I and think institutional back normal, about should case I you're at LUPAs of you home would coming your at described be those on days some normal. reversion we back one essentially PX could still percentage area movement of

those any X commentary would the of which rate any factors? ones change drive a And about So most?

Joshua Proffitt

Frank. Yes,

the side. I up month and back see, is range can prepared in remarks, you over LUPA that in The one in of showing month-over-month, mix July. So my we're case on of mentioned we feel an -- kind good a normal there expected trajectory the

more on positive. very the right overcome I per will admit front-end the the you that's of help we're But from then that negative X that the of the in revenue the described, would really X.X% the on really I admissions. percentage the comes pressure that are percentage PXs of, So say, now, X. rate institutional rate The episode feeling percentage betterment hit and

improve. we described seeing as percentage XX%, got of So on new or and up PXs, of that we're I XX% more we're We're XXX see of as that slowly you've got at XX%, really there kind XXX occur But move range. procedures of we've to well. rate the nature. over get once -- dipped back least on points continued into as pleased that up institutional, but kind above the of of the X,XXX improvement the elective and that then And things patient back we percentage basis going, to better going PXs that that earlier, that back we now you're X,XXX-plus admit run down

Operator

question next Blair. Larew from Mr. line Matthew Our the or comes comment William from of

Matthew Larew

strong you Okay, with thanks. all with is the the does site MA for do of about work on on lot partners. business efforts know the the was there's wanted like work some I payer your side because which of going redirection to your quarter. care And Thanks it there. detail in on of other a JV constituents, look very of one I the ask

of had catalyze or SNF more more not this -- home what curious but how just with payers, about term, forward? again, you've intra-quarter the So value-based near perhaps conversations other direction might site relationships care only moving at

Joshua Proffitt

Matt. Great,

top-notch care improvements to trenches just Bruce. our of say visit want a fundamental We've a on I'll our with rate kick that are contracts, pleased I really cap past improvements that it new book tip it with, negotiating my leaders into like Very sort And managed got thing. that -- the that to business. of just in for is and entering continued talked in as of and we've and to driving team seems effort. rates such years, acknowledge day-to-day the entire per So over we're few that few things, I'll year-over-year, our seeing

have. rate continued improvements in year-over-year our mix we seen we've of that So business just the underlying

Now not excited. seen And to material it's our but value-based uptick -- still have an we of it super in portion our relates a those. as arrangements, revenue,

meeting team he biweekly weeks a comes gets and effort Bruce that rest us have our of leads excited so with and some that our We -- just drives myself of that that's in operators, and excited X about Bruce where the and every headed. that

don't value-based? update on So Bruce, why we're in give you an on where

Bruce Greenstein

Yes.

health us in the think like up But was care. way around that as third important So now we're think managing have we're when associated more total a cost to I which the But is set that it. portion reducing we make overall relationships. time visits already for value-based able larger percentage so arrangements initiation unnecessary systems department total we hospital larger care just consider we activity. it with the of starting time. Today, from are the measuring a around and emergency of of And more in each full-cap in are process-oriented said, We are in working system we think beginning. for that in because I of and of of of will the of the health continues it we're it's It the measurement-oriented starts, patient sort material our care during it more the And our or And wave, first period terms wave, more influential phase timely portion that of payers up under a payers That address the measurements episode. and may discussions it. not now cost -- be next that better care managing activity. more our from becomes about care. phase, U.S. Josh is and of to of arrangements to we're Maybe on second you of even because the seeing value-based with the be total the are the for that cost rehospitalizations. data-oriented we're the

already managed out cost the the already XXX of we're from admission. measuring are We time -- going to days

talking markets country JV partners And we're that's working a at to arrangements, of under And relationships to taking checks harvest SNF today care like take Matt, LHC. that where to more payments. diversion. those we're that been had where about now. success. the become hospital starting change. get to the take jump discussions and appropriately, forward. going despite be, at in something an a about where of able I paying the about generational our want it's sophisticated want that to is work And I of that. right we've a whether we've and bonus X Medicaid, we're -- And to also has exceedingly with for management of touch even we're say, the largest half to we're non-obvious a We're to bonuses being already with on, that those over that years of at larger, least can BPCI we're starting attention looking and I business how mentioned full-cap to hospital bundled with you COVID hot them place topic So it's SNF patients am since payers diversion But just in started, starting last lot from sort in our the clinically and working something today, partners our safer think leading we're the patients place are to we is they the get enthusiastic share

arm's way same unlocking case on that down management SNF have to maybe we in planners offices want of us systems are and that our that diversion, reach gotten health working deeper haven't we're deeper beyond to. we relationships for where reach all discharge we've about and As had with the the hospitals been with corporate teams the kind

to had more We bring to. haven't we that home complex patients clinically the ability want

over continue it also just not that in in but more And the patients. patients not is would not SNF the -- it's Those will think care diversion percentile also home thousands. the lot patients, SNF diversion clinicians us soon, to year hope a of convincing But what's in have XX dozens off, throughout number health even we're come not when upper for but patients, happening and also middle take our dozens, XX% that we're the safer the otherwise. go. relationships that Home a could the that's just is new spin we measure is we're in it's want go be that about longer. we appropriate I on place And clinically bringing as COVID also is to I we go. that place transition go. as not well. patients in -- And when taking, So But to couldn't happier to where system to patients just the

Operator

or question from next line the Baird. comes Our Gillmor from Matthew of comment

Matthew Gillmor

update But I a either one had us little you I just where kind of for you process. us or just a with start, just CFO had you last on the know where that bit on are of give one Keith sort could of you false are search? a sense Josh. but

Keith Myers

I'll go Keith, is this yes, So first.

for Russell know, time. the work As Reynolds a you Sarah We've particular, have most we engaged. in Russell of us. Reynolds for worked with long does Eames,

didn't just out a the great continued was Russell they work -- engaged, for Reynolds was it the already He we're quite and that we fit, thought. reasons engagement. in So Robert disappointed personal end. was But

success. on the I a away look public. of lining things The often, what's more say, us impressive, search upfront. I more to Russell not great a don't is lot from find much silver Reynolds so think that candidates would that would Robert, more given say, take but looking is And of I And cast we're anything that's we at now

we with as time position blessing -- take able in happy the being to process. So this benefit right all to experienced around departments. And and number and the of attorney an him. -- an up maybe have It's the -- that's the accountant, we have so a of and long our a been headed we this have have He's make unique Josh important and very decision. staff

decision. we add knee-jerk to want But I you don't need do to that? Josh, appreciate the -- make anything question. there's a So to

Joshua Proffitt

obviously, -- we the doing that with No. the about at CFO now search once to said is available to are add in inbound so how candidates is actually search, LHC that public, I Yes. are inquiries it would position Maybe public arena. only But became and Group's excited the are Russell way we that that is thing one wasn't inbounding Keith just that interest. receiving it marketed. When first Reynolds what point being there's

of candidate a they're the So do candidates candidates, strong weekly than only feedback Russell us have had go-around we number first have not a giving pool. we we as we where Reynolds, of well. have call the And broader with

So the I person we're agree because rush, complement get with Keith. right team. going to No to huge the

Operator

questions additional Keith Mr. to the time. Myers any this turn no closing like the for at conference showing over back I'd queue to comments. in I'm

Keith Myers

support to Thanks, Group. LHC in dialing Okay. and for confidence in the thanks operator. Thanks, for your everyone, call. And

make if to to as Eric be have and As Eric you available always, you management will Elliott, want other we of any at available to needed. you the time members team Please questions. contact

thanks forward to talking to So you and look again, quarter. next

Operator

gentlemen, in conference. today's thank and participating Ladies for you

wonderful have You may day. Everyone, now disconnect. a

LHC (LHCG) 8 Aug 202020 Q2 Earnings call transcript