you, Thank then to and afternoon, everyone. good I'm our provide second review quarter going Eric, the financial quarter year and XXXX. our fiscal results for and full outlook first
the of services the million, addition accounted first with QX to to total grew came total XX% to $X.X other million and in revenue million $XX.X as product quarter, a Business driven in OnSIP. quarter quarter. revenue for our total XX% solid business In end year $XX.X of and strength million. range guidance delivered the Subscription compared year in Ooma a million the at well prior XX% We revenue quarter, at revenue the first as as and compared quarter. basis, subscription $X.X by year-over-year as the prior Services of On of revenue of high the $XX.X in of another
range On the million million was profitability the our year million $X to of income and XX% quarter. net $X.X front, the $X represented in $X.X over first million, prior increase above quarter guidance non-GAAP
addition driven details and of Subscription in by QX XX% and QX, on Business some our revenue growth grew Ooma Services revenue. Now year-over-year OnSIP. the user
subscription Business services effect revenue the and Excluding Ooma grew contribution, XX% OnSIP of year-over-year. revenue
Services On the and Subscription side, revenue grew residential year-over-year. X.X%
churning specific As other subscription our in as Telo by to services with users Despite was a the Ooma continue strong and relationship negatively remains revenue customer. during this Business we approximately the this our mentioned customer in residential last offerings expand our quarter onetime with the for impacted users. event, in for quarter relationship growth call, X,XXX first
quarter, For revenue revenue the total million compared the of XX% $XX total as prior $XX.X and million services or revenue first was of quarter. total in XX% or to subscription
Now some the increase had users users end QX. metrics. an quarter with fourth up core X,XXX,XXX XXX,XXX We quarter. our the business first from customer we core key users, or first users quarter, at XX,XXX core details from ended end of At total the our the the of of X,XXX,XXX from XX% on
business Our Office Plus X% average monthly subscription Pro an user, and increased ARPU year-over-year services higher Pro of by driven or blended mix core including users, ARPU, per increasing users. $XX.XX and to revenue
take tier. Office users see rate During new XX% year now tier Pro in of the and Ooma prior Plus Pro with Overall, for of Pro Pro Office healthy subscribed the up continued our Plus XX% opting these from we was or have services to which first quarter. users higher XX% quarter, Office a to
recurring was up annual to grew exit revenue million year-over-year. XX% Our $XXX.X and
about few our net retention A words rate. dollar
in or a new first retention to year, transitioned last the our methodology in mentioned quarter rate. call, calculation we dollar As effective fiscal this of net
believe we period customers, of majority reflects more new of our from during the revenue the reporting With the Business in the now with subscription the and performance alignment peers. in industry reporting operational methodology generated is better Ooma practice our line
of also net includes comparable in press along was disclosure retention key our Had the retention supplemental for been have the our in quarters four net our was The rate quarter methodology, rate for XX%. methodology. new the the XX%. rate calculation net the release Under pro the metrics disclosure a new that forma tension also published new of disclosure dollar we methodology There last with year, new fiscal today. dollar quarter fourth would the methodology past using used dollar schedule detailed is supplemental
margin. details some our Now on gross
the The XX% in increase the to services quarter gross as in and as in of the margin subscription driven last XX% improvement negative and Our period first year. and by Product customers. mix same compared the was for gross our to margin other and scale was business subscription year. quarter first services greater compared negative ARPU for prior margin for higher XX% was XX% a gross
due year-over-year chain of product last in impact our supply As gross higher that we components of the certain issues. pandemic-driven year to mentioned primarily was to anticipated had to cost -- call, in in fiscal last decline this ahead procured the margin we the the stay
to impact costs same and P&L fiscal gross other to the component for of million the fiscal compared XXXX impacted as reason be remainder to in through for expect such estimate quarter. be overall XX% was basis, the total We excess running gross year $X million. On onetime of to $X and prior margin an continue QX product XXXX negatively XX% margin for to
from the operating And first were up million last Total expenses. quarter year. $XX.X now expenses our on $X.X for some XX% period operating million, the or details same
Excluding operating increased X% the impact million or period $X last the of expenses from OnSIP, the year. same total
open year-over-year, of of up Sales as for related driven activity the expenses. by X% and includes and million the AirDial, well first were OnSIP revenue, higher marketing marketing addition expenses as quarter channel $XX.X or which Ooma for XX% total Business,
year-over-year expenses well new revenue, development were Office Enterprise million, Ooma and such new up or international from total as expansion XX% for of year-over-year increase products AirDial. Ooma and Research portion of expense with in to largest XX% $X.X $XX.X both driven activities million features investments A by was in and of related customer attributable the members. addition to OnSIP as team also the R&D the our as
the was as or year earnings costs first and compared due were the the quarter total OnSIP. compared share for $X earnings X% share $X.XX G&A the quarter. of year-over-year Non-GAAP diluted personnel first increase in addition an quarter. $X million million quarter to or expenses million of prior in net of to income expenses G&A to revenue $X.X increase year $X.XX the was primarily for of for The prior in diluted per per
increased quarter revenue the we $X.X ended and cash Adjusted XX% over of EBITDA generated million and from for X% prior of We cash from Despite which in for operations seasonal was or the increase total total QX. with million million, million million the year investments end up million, $X.X the the quarter. period first quarter was the challenge $XX.X of which represented $XX.X year. same the from $X.X in last quarter, of at $X.X
On front, and the we with quarter X,XXX the contractors. headcount ended employees
provide full year for quarter Now fiscal year guidance second I will the and XXXX.
such adjusted is and as and a of guidance for basis amortization on intangibles. has Our compensation stock-based non-GAAP expenses been
the for XXXX $XX.X range which fiscal million, includes revenue to of $X.X be of million expect $X.X million to quarter $XX.X total to the revenue. second in We product million of
million $X.XX. Non-GAAP diluted $X.X is expect income $X.X We be to second to and net the $X.XX of quarter EPS million. to be in expected range between
average second outstanding assumed for We XX the million diluted have weighted shares quarter.
fiscal revenue expect the and full for million. full reaffirming total growth revenue and The we Services the XX% $XXX.X and assumes residential. subscription fiscal XXXX year and be Business for to Ooma X% XX% are of XXXX, guidance of rate For year prior $XXX.X services in range of revenue growth revenue guidance to million to Subscription
to revenue In revenue year, to remainder XX% of terms mix total revenue come XX% we services and subscription revenue. the the expect of from and from other for products and
million. of income million We net in $XX.X XXXX the expect non-GAAP to fiscal for range to be $XX.X
revenue to to this XXXX or we EBITDA estimate approximately our million on end. adjusted Based at range, fiscal guidance million for be of upper $XX.X X% $XX.X
diluted diluted range fiscal That expect in for XXXX We non-GAAP fiscal XX.X EPS be approximately XXXX. weighted to assumes the $X.XX. for outstanding average of $X.XX million shares to
our In to long-term focused fiscal summary, on profitable pleased remain growth. we our are XXXX and to to strategy executing with achieve our solid start
for to back Eric? it pass now Eric I'll closing some remarks.