turnaround you, will morning guidance. Good other This welcome our to shareholders, all earnings Steve and will an third our provide third morning, about update and participants, provide quarter XXXX of call. Kathy. Thank results XXXX our early quarter thought strategy our XXXX I and analysts, and to on
consumer speak Swain, I Vice about XXX. new the mission Before Dish from and strategy, passionate our of number joins is on focus. Network strong He President great and Steve Financial us our Chief Officer. Executive Brookdale a he's welcome because to ranked three I'd like Fortune has for our XXX about Steve pillars the a fit
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Jeff footprint. time improvement. years the personally of the to welcoming board. as thank share I XXX and IPO, at his service business our the Chairman operational to turn Brookdale's for He on Directors Leeds to our Board Warren from to locally. advice. addition our several XXX-plus of will to for Denise after the our I making Steve, Board. retired company current is XX joined his Jeff our In winning to years welcome want and I miss we're saw priority to around grow will now by turnaround strategy progress the drive communities to top served
strategic family me by three and priorities. term creates which and advocates delivering services, and Drive associates, future by and generates Brookdale long resident to and Let our returns you of retaining trust the high care remind attractive resident attracting shareholders, referrals. best our earning quality
start me Let with our associates priority.
are associates take day our residents of critical every of Our to year. day, XX because the we hours a success care
are Florence are clear also hurricanes and a protected good teams in our a to reminder the we matter of most of support and where These what hurricanes as service We dedication were and patients. Brookdale’s Michael. us provide and residents our to best business scale quality allows during seniors our two the people how are
way. harm's had hurricanes, could to in most our moving During communities of XXX the residents agencies communities communities. XX have evacuated We recent that we and been X two with sister
host neighboring from from both and to Associates family, team evacuating the a communities. spirit stayed traveled together came teams with associates as work, our staff evacuated our support residents. our We communities from of formed and the states and relief
that would and medications, the to residents had we Our our supplies food, field all teams make corporate that sure and need. mobilized
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lot been Over report on sales of reporting organizational period community We was the critical last time. changes and the our changing success. district in expanding improving in a several field center second short to is months, very of strategy. realignments control major at This XXXX, our sales to leadership, the level of change including the Making above stage we've the level, directly initiated our associates to focused these contact turnaround the hours. of turnaround quarter the within early of a span
and take We meeting services we held ancillary together these leadership from that sales, will time time from first benefits win culture is to brought To and and national everyone reestablish across the efforts what to are community that understanding the these traction seeing reap from clinical we’ve it of This locally, the a leadership. some the initiatives. our together. solidify leaders operations, it and had corporate nation the takes but our our early above
Our energized we across our goal they removed meeting, share learned strategy and these decision-making partnerships many success to with we on was leaders. their After to the that to functions greater barriers returned what are guardrails ensure are can. as with clear our where regions have leaders ready as to that community that we and everyone understands the
Turning to metrics. associate our key
XX XX% for directors' quarters rate Internal have over this forward to EDs basis. remained Our communities We five milestone. team. us look their over two the two-year in and achieved momentum our continuing been this positive wellness that shows of retention for Executive research better and a has has Director Directors years. trailing on Over Executive health an month year-over-year current XX% our when perform role
third sales under quarter organization, For sales transformation the the plan. was full the first our quarter
we as our individual to is directors, program sales set clear, there community sales refine and For continue expectations, turnover.
time the are improving of RevPAR span coaching me to district community and our priority brings We positions, the leading the strategic This second leaders sales sales with associate. referrals. care more are to to to quickly our XXXX, more and open on Leads of residents indicators and spend fill working control, third In the driving to quality in community future obtaining of occupancy the by three a were improve indicators up X% quarter leading quarter third to compared same providing four we continued XXXX. basis. and our of able the of
XXXX. First we the one in When XXXX and put visits similar XXXX is line improvement. of visit learnings This between into that drew leads year-over-year look first showed you conjunction, and at we a action.
plan similar our improvement XXXX visit. into were XXXX in lower visits conversion While to they plan implement first higher After move-ins, can the improvement. plan, the to from were a for We leads converted you weren't refining quarter. see positive, which third our
help X% within for associates quality a on to third third lower our Controllable our rate. we significant development. sources focus negative year, residence third XXXX. enhancing our on over deeper that enhance the we year-over-year quarter and were and in quality a consecutive quarter quarter quarter saw residents, occupancy the third X% lead for X% dashboards improving prioritize improvement. strides since lead discounts are We've made coaching outs move highest significant The process mark-to-market was drove year-over-year the the of highest XXXX. to the the the the We communities to plan to referenced discipline potential was due comparison past also price sales I’ve and improved that through XXXX, move-ins our help tough and a mark-to-market of basis. in existing occurred This previously
positive in Here's making are their community. an a example of difference how our associates
made internal impressions program fresh this implemented residents. program feedback We've our improvements consistently the and team associate, environments to assurance in Our for comfortable our operations easier to year scores. right do in clean resulting the work and quality for our great provide
lower occupancy. put isolation that are in like, the than movements out in would Together, me move move the drive in we While context. and let
improve prior We're During XX same than pleased points performance the quarter. that results quarter, third NIC basis the Brookdale for from sequentially third the better the quarter. occupancy was our sequential community
final the shareholders. our strategic priority, to Turning
for announced an to a rate. X% August, has Brookdale Our real well. Battery strategy Ventas represented that progress price agreement to In approximate estate Park sell continued we to the cap
benefit of and By wanted the to As agreements portfolio agreement we reached are had more was Ventas an operate for us in assets additional that end quarter, XX these community. to signed, assets optimization third the pleased sell we the sale. the to were after continue held
being that X are remaining marketed. communities have We
and expect still a we of be sales portion soon significant to expect excess debt costs. Collectively, of asset We in transaction finalized the net will associated proceeds realized. of proceeds and $XXX million generate the
XXXX. an respect sharing on the good update agreements have community aligned by cash portfolio addition since REIT have our investment. quarter year, our progress the with of we of I'll third we our on lease you And reduced we estate, our making as to early in capital partners to real provide uses after interest beginning XXXX. thoughts this own on XX% negotiated of In
For XXXX, to we for landscape early improvement. competitive will indications be difficult, but expect there the continue are
taking this we been fill reported stabilize. abate. on previously starts to downward open new underwriting on our of The is longer opens trend a as numbers This yet near put year. percentage by or to analysis, construction As continues housing up inventory to it future may starting determined pressure senior a be Through additional and construction. NIC, historical that new data are highs, and remains has custom
seen widespread we discounting. some put may rate, fillip slower the While not pressure on have
the for majority due Our XXXX vast before the will of persist headwinds is improvement. current supply
soon it's expectations While some to thought year. for XXXX, want on early guidance for our get next to too I provide
the our be expect turnaround peers. to For Brookdale, occupancy the compared we industry year. to Despite gain to factors, macroeconomic improvements, expect continue occupancy down but we grow as year-over-year we accelerate slightly to to within challenging
larger made in inflation, the we the we in cost Given we've in XXXX. that than expect normal well place large did as rent pass labor, as through investments increases
to product associates labor the the community previously XXXX goal our costs, a mentioned was investment to our plan second bring up Regarding three I threshold. year of line
labor X.X% XXXX compared growth was our continue of CapEx. which outlook our lately XXXX. previous our to tight to be than low cost and labor continues we XXXX significant XXXX final expect of The is commence end labor part the The lower related range. is expected to to into will market investments Our
that I recently our up of strategy. turnaround As focus inappropriate CEO. condition our on review with review our bottoms The a completed discipline, previously after needs ensuring physical initiated I this for plus our a to XXX support are team communities portfolio CapEx consolidated mentioned, community became community immediately
investments protect the of portfolio. also determined part to we the needed our of what As review, additional value are
and we building based infrastructure result to review XXXX projects. level CapEx a near our for including additional attributable term major primarily community increased in preliminary communities that our XXXX due, spend As on on of our anticipate investment now
increase XXXX to by find We reimbursed fourth we to the partners. spend. increased in non-development factors and CapEx key currently be this of expect capital proceeds than quarter asset We up net order And reviewed the We've and our anticipated for our with option. plan. net financing our $XX be the will from these a board this allocation reimbursement that portion assess intend XXXX such REIT our of our to refinancing CapEx anticipate with outlook higher to and sale million the of portion
We the are to call I'll certainly over turn repurchases. Steve. committed reassessing to share