will third of update and introduce our participants. morning an This to results, Thank on outlook. five you, year other Kathy. plan, strategic I'll Good our our shareholders, and all analysts, morning ongoing provide quarter
our Board by operations, some to our address members, and changes like thanking on Board and our Before retiring Clegg Seward. Jackie I Jim speak about start two I'd
Director Board. to our Seward's and the Directors acumen changes strong joined governance our and his which processes, years past the community few helped in made Jim us and have was new reshape were deals portfolio. Clegg we identified many over strategic search oversight instrumental our through Jackie numerous stellar financial evaluate
result, we long-term foundation for a As stronger have a growth.
their a the and expertise During during their rapid significant exceptional both to transformation period counsel change demonstrated to guide housing through provided of time Jim and industry. wise We Brookdale. in and tenure, Brookdale dedication senior and appreciate leadership Jackie
Vicky Directors. Next, Guy of Both we value to of have which Guy Brookdale are shareholder enhanced skill time experience Board help excited and and to welcome Vicki Sansone in and our believe this rapid change. a will drive continuing we Freed
leadership Board. critical Executive represented and a has continue skillset extensive expertise companies on plan. of a many and look their senior strategic healthcare we housing and previously to forward of sales oversight We decades in as marketing, efforts input to industry execution has our optimize advised performance. their not company's our Vicki successful Guy in brings and
also We XXXX. Chairman the Non-Executive role he at forward of to look working beginning assumes with as the Guy
helping us Independent that Director. are Finally, the in as lease to I and continue Brookdale's review Lee leadership achieve the thank since to as Lee he our our Non-Executive oversight Chairman last of and has been we year. strategic for his will conclusion provide pleased Wielansky Board guidance an of want instrumental renegotiations
of position tailwinds. to improve the Turning Brookdale path operations reminding a and to strategy. industry the the let by of better demographics operations, set senior our for stage our set positive me you tenants We our key to
highest plan future estate an communities potential. our community to announced have the so real count strategy, also We our our remaining through reduce enhanced
simply, Put we doing? we initiated working. is last are the how transformation year So,
progress This our are we evidence strategic quarter's HCP performance further the with and plan. recently transactions provide with the announced making of
transactions HCP the I'll discuss later.
operations. So, first turning to
provide exceeded market quarter. the the results in backdrop the Brookdale’s third how me industry Let frame to
exceeded slightly This occur with industry. inflection According that of living report segments this the hit the living in absorptions are both and is XXXX. demand in industry line would for by equilibrium the since independent senior Conditions our is quarter. for the first third both end that previously NICs quarter time This inventory improving XXXX point. growth the to assisted stated supply third view
The industry's Occupancy report pleased occupancy the XX inventory Brookdale, lowest for sequential XX industry, double points points industry X.X% improvement growth achieving community of the the improved than we since was sequential more are basis At a basis was on growth. to XXXX. basis. same
our the basis, also are to points independent historical trend. the industry, exceeded community by same living. to compared compared quarter a the strong Not for the living, but assisted industry for XX for basis results by points occupancy great basis are our On and only growth XX they company's
your community same in this Emeritus in growth the best XXXX. since merger the occupancy Year-to-date, is
continues October positive Our occupancy trend. this growth
housing priority and line that into I'm first drove drive growth was investments made Our associates, marketing CapEx pleased extremely revenue. to great in senior the and top we occupancy growth translated that strong and this
for quarter, revenue the quarter a X.X% same For basis. housing on both senior year-to-date the year-over-year grew community third and
Year-over-year RevPAR quarter we our and for X.X% during to in continued power based quality pricing some on the Even Similar delivering to pressure still saw X.X% services the industry, high and on believe growth rate residents. quarter. care was the our year-to-date. so, we
on continue indicators we our While leading drive accomplishing on top growth. operational focus to and line the to future growth, associates
quarters our pleased sales our area. wellness for retention XX% quarters and rate past have over for health be professionals remained rates four around has directors turnover to leaders are the The improved. retention These cornerstone our communities. XX% three key our nine directors. continues that in voluntary and two executive XX-month and I'm consecutive remains focus Trailing for around of a
former accountability. locally communities that turnover Brookdale, have has this and time, have mentoring Year-to-date, is work. associates to associates increased. nearly focused to on been very live creating focus, coaching, the work where X,XXX With our people our same and our at our returned on culture we involuntary win thriving focus want At demonstrating
internally the returning the and indicators momentum with community prior basis, quarter generated visits same XX% continued quarter third of total company year by our driven consolidated leads. We on leading a to have in had first significant leads strength increased success Compared growth. with leads and to
quarter aggregator In effectively lead building positive a growth our addition, can are year-over-year sales by robust in we moving be the on basis. for that return to lead With drive visit contribution a a growth. pipeline, marketing volume investments, managed third resulting to strong
organization We're for a pipeline prospects. a our or more mix have are This with term helps filling senior with with planning prospects, our lead conducting need who either quality sales of visits effective ahead near be living.
As first result, X% a from internal sources. visits increased
in have X% see increasing to internal were With lead action invested funnel programs. our marketing able more overall our and move-ins as we we
the seeing lead month inquiry. in with lead benefits in a building We as term movement longer of well the are occurring months after which pipeline as both initial occurred, the
I our in to a be. Two last in We to couldn't and year comparison strong move-out of sequential improvement. them the occupancy move faced a be excited with in move-outs row, we progress. wanted net with we resulted move-ins are The quarters tough are improvement. pleased and where more not sequential
operational these intended see last in introduced progress we When before results. the leading financial were our our indicators improvement year, to could you they demonstrate
occupancy positive year growth. RevPAR You impact over in sequential of year community and X.X% growth can same the see
operational years. over Importantly, the while few occupancy the benefits teams indicators focused in protecting accomplishments recent rate. these deliver positive momentum, growth the and pleased remain future with I'm encourage next leading continue on should our to
presents operating address and focused want we I a two While where we success on saw occupancy areas challenges. great are expenses some improvement. to
X.X% same housing year community is operating labor community senior labor over X.X% the year second, increase our business. increased expense First, About operating expenses; related, healthcare quarter, for year in our today. services a and XX% resulting of expense
our the at the X% but end This or in slightly expect above guidance to I top significant facing do within of same is tightest entire year. range the our that be know expectations full in for market initial within a of rates industry labor with the industry. to see range we wage and recently years, the XX X.X%, pressures increase the We is reported
facility investments, insurance and The where advertising property increased and operating marketing the other drivers key remediation expense higher premiums. of
the with success, we've driven marketing our internal Given topline efforts.
investments these fourth the in quarter. to expect We continue
services prior to of a business. The was our third X% prior the the quarter both with driven home our increased for were and We hospice declined to our business, health the compared by to revenue year the third in year. revenue performance Turning the quarter disappointed growth date the year. to by segment healthcare quarter, X% compared which
was turnover related field This on of the within centralized the direct a result our organization time spend sales organization initiative. to intake the to and issues needed
improve health deliver revenue healthcare fourth to year. end the with growth range this home revenue the taken expect have to we impact services in full our of now low action temporary quarter, the towards for We but
hospice the with strong said, that With extremely momentum business. our I'm of pleased
operate year We significant has a it new healthcare While growth. XX a the part opened this in runway other of see U.S. to smaller now We've and locations agencies years. future three services segment, major expanding across markets. continue our long of opportunities and
I Tom of win-win to ways Before I've community outlook with continuing venture, I and been with announced a transactions care a focused I'm HCP. thrilled, and we on CCRC I fee guidance, number some and announced or on how retirement to of Herzog I discussing in like HCP. by but transactions make would became significant our conclude the recently comments Since CEO, October Brookdale value to unlock the the HCP. and for entry discussed create
are these on, with completed, pleased includes was that of have additional October the will we owned that CCRC CCRC the done believe, transactions. X be XX HCP announcement. after We the within Xst when transactions that communities I'm portfolio. This the just agreed
transitioned and new while that operator. for to care our residents community's hard Our value will ensuring Associates. for continuity also the a after CCRC continue create a CCRC shareholders, We to delivers our the residents associates worked for transaction to
transactions as leases communities estate for This HCP back the have communities the consolidated we transactions, the Since HCP, bright future. will acquire real In with portfolio owned to be size our increase HCP from it foundation restructured least we will our partners, addition, increased reduce will our own of the least lease beginning our currently to our XXXX, allowing and our XX% giving the us recent to HCP's that reducing by the significantly portfolio. a majority have three largest portfolio we REIT portfolio. sets of of
pleased our with our results. To I'm and quarter, third extremely revenue occupancy summarize
priority to topline Our improvement we commitment. was first delivering are drive on that and
within results February. present early our investor XXXX. in deliver found expect large the are can introducing on expenses challenge, on our in located guidance do operating our the be While to business Because introduced presentation we These and perspectives complex, initially is range we some a website.
outlined key to expectations. into build your factors have XXXX We
will flow time improvement provide even before XXXX, in one HCP guidance the with adjusted is line benefit in the call. financial end expect cash bottom the we As transactions. that, from our the usual, earnings we But significant year free positive
outlook company results driven We a year For five growth opportunities. will and deliver be and X% will NOI this with topline above CAGR. occupancy also our further capturing industry transparency, we're introducing our believe rate significantly by
further offering In margins addressable addition, generate improve to market services new we our incremental to and and income communities. both expanding by our to our residents outside expect
turn Steve to details. call I'll to provide the you further over
