results primarily Fran. ahead you, a top-line of positive of quarter mostly At of lower that increased on driven We our advertising reflecting afternoon, and line conversion time, QX same by profitability And rates, metrics slightly basis, compared telephonic and revenue. impact Thank carrier good revenue were the profitability to results the year-over-year delivered XXXX. first in declined with, expectations, everybody.
net first positive was $X.X revenue compared quarter loss in from million GAAP million for on down million a first XXXX. First $XX.X net quarter of $XX.X basis. loss down of EBITDA million was in million a negative XXXX, Adjusted was $XXX.X to quarter the total the XX% XXXX. QX year-over-year $XX.X
we to Advantage primarily XX,XXX XX,XXX, applications by First which our into year Total The a approved approved leads applications. implemented by quarter, convert applications, Medicare revenue of ago, decrease of year $XX.X customer Medicare XX% Medicare driven submitted in year-over-year July impact care quality agents Medicare were compared decreased a in million XX% XX%. that Medicare enrollment declined to which initiatives approved continued last rate at the members. including telephonic
XX% following aggressive First-quarter quality our and first-quarter enrollment before telephonic were pivot agent to to an conversions of force down QX an approximately internal were the XXXX, compared initiatives implemented.
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generation costs an saw channels. some also in We in our demand increase lead of
of Our is member current to CAC strategic not LTV is plans. acceptable us to spread and improving profitability at our the core
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to rates conversion second increased QX. In sequentially fact, compared our quarter-to-date,
We QX performance, early telephonic are entering we typically, expect, encouraged by sequentially, this decline would rates rather as increase. to than conversion
approved Medicare submissions unassisted, from Medicare compared with Acquisition the approved variable Advantage up CC&E member made $XX.X in number driven QX a XXXX. is a million $XXX XX% and also of as or Online ago. attractive per rate by MA MA difference in in center, million cost has put in unassisted Medicare per growth year to profit our segment per We half Our of with in collaboration carrier strong mostly of XXXX. at sponsorship was a submitted of a in compared revenue shift year. XX.X% of of with at QX from rates in in XXXX. that to profit MA revenue a run in costs XX% applications in increase up to dollars increase $XX.X received online segment primarily driven or growth when model. Advantage sponsorship X% sponsorship compared cost significant a The $XX.X sum member. year-ago business the apps, timing to $XXX carrier generate our approved year-over-year This continues QX conversion to conversions just as taking the member we year was relative by quality Medicare QX the majority fully in-house quarter. effort increase to the fixed It XX% loss QX segment of marketing the well enrollment was eHealth agent by partners. was second cost arrive prior recognition associated million into this was online,
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to estimated generate member collections our for commissions, $XXX TTM paying in per Medicare increased XXX,XXX cost of cash X% expect $XXX members. to basis transformation also collections equivalent QX initiatives cash as from Total on progress XXXX. XXXX. XX-month leverage estimated over up our our membership total we fiscal a were fixed year-over-year. business X% $XXX.X through Trailing additional MA We year-over-year increased to MA million, in costs
numbers As these discussed about an quality, and of business. potential call, tell size, on important book the QX story of our cash-generating the
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behavior have higher enrolled the cohorts enhancement quality prior increased initiative. marketing leading to industry switching we in our observed, to and As
XXXX Advantage shows eHealth It an X.X%. and Medicare recapture metrics Our is but important enrollment the either perspective value-added, rate or ecosystem, telephonically of percentage changed customer beneficiary. who remained of the plans, online. for This loyalty of customers was from within the measure
members number enrollments recapture $XXX increasingly attractive trend for a share X% providing on of Advantage member of older our cohorts. LTVs transact the center economics. we our we of Medicare reduced declined on larger persistency to platform, and down, level As cost the of grow of reflecting customer online year-over-year, expect some our
back for by going was revenue driven mostly XXX expectations. on MA As segment. Medicare $XX,XXX, year-over-year are tail was Small $X.X expect Residual or driven FYXXXX. basis, a three line consolidated It data LTVs in retention a our the our reminder, flat under with to continue years, LTVs around by we at the flat historical company for segment million in Business
million our $X business to XXXX. declined small Small the year million to which was from quarter This a compared first to for a segment, quarter compared million, profit was XXXX. XX% in ago. Turning decrease $X driven first revenue $X.X positive adjustment generated lower segment, of Business segment million revenue to in The Individual million $XX.X and tail the individual in a Family this and segment primarily segment family $X.X QX by of
Now, I taking. of measures review we and would rationalization cost expenses are like operating to some our the
in and declined while yielding savings. year a tech XX% expense to ago, $X First-quarter declined million XX% G&A compared content expense fixed cost total roughly
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AEP. cutting for combination the a to telesales telesales agents segment reminder, our the we last majority fourth-quarter of following model, our utilization demand as aggressively of generation to headcount. increased for investments well As of business, maintain our leads a online outsourced our Marketing an of through our year conclusion spend agent pivoted in in-house as the
As a across starting expenses in QX, in and customer Fran marketing you shared and gradual see care will reduction earlier, variable our enrollment.
million We million full year overall cost GAAP spend expect goal to the in $XX over savings, including XXXX in compared with in on of a fixed $XX costs of variable of basis decline XXXX. a our
the of cash million from quarter industry, the cash terms to is operations of collection XXXX. dynamics million strongest of our first the in $XX was Because for first quarter the in first seasonality quarter of Our typically flow compared cash-generation. $XX.X
and with with following cash, of had we million XX, $XX agreement quarter's financing in As securities Torch. Blue equivalents, $XXX million last cash marketable of debt March
with that expect Our commissions approximately balance significant and $XXX of XX collect balance receivable months, that of receivable. in reflects $XXX a comprised over XXXX. million we $XXX XXst, is March sheet million receivable long-term the commissions compares total of also million million to as commissions of next $XXX This
in XXXX EBITDA range million flow, $XXX the range associated to $XXX guidance total $XX which $XXX of the excluding million, of million, are are range loss negative $XX of XXXX be expectations, is to reaffirming negative for range the and impact our $XXX total loan million the XXXX We $XX negative adjusted the million revenue GAAP million million in to of to to expected annual net of and million, the costs term cash negative in $XX million. $XXX in
against that QX with is when the are expecting measures comparing are the in that growth. and plan year EBITDA slow year is financial before This for the quarter revenue continued consistent quality down introduced, enrollment to operational a we to Given XXXX. and decline compared our last we period were last
in year-over-year reduce center decline our deliberate year-over-year and of second saw in call costs we excess decline the plan marketing to a We QX headcount, quarter. expect in the revenue due to in
EBITDA. to We telephonic lower affect conversion rates continue expect to adjusted negatively
of be with As of we later this This building appropriate our built currently are investors our be With possible. to three-year to over returning components through plan turn of I'd growth XX-month Q&A. the back with goal explicit trailing will the process Fran we'll as in and mentioned, a by call quickly and the vision operator XXXX, plan profitable sharing basis cash year. to that, for like flow reaching the as positive, longer-term
