digital as their initiatives we health delivery and on landscape. platform make QX care was our that changing leading an empowers Sue, care in and quarter the organizations integrated everyone. our Converge progress important Thanks, to rapidly fragmented business as and company technology for a pursue continue complements launch of welcome
year. digital-first engaged to solution future. well-defined Then teams the providers, are by and a to Then market by reviewing and some with guidance. purpose role and then I'll key clarity the of and for quarter some and according are our a results our this of We our our the open in highlights proceeding of the benefits to full inspired plan your year financial start the patients questions. will innovators. benefits review Bob our I'll we'll moment key for payers take metrics, the discussion discuss and assigned and
are platform making progress Converge good are day vision and industry-leading our our from ready and our our customers been substantial focused several platform we on efforts for high of in over With finish of the one. First, enablement the prospects. part development which on bringing moments, that live now digital R&D remaining care from delivery Converge of has demand delivery with a our capabilities are line
are to conversations to proceeding plan. Converge continue customer our sales while around prioritize migrations, We existing according
solves the never the moved with of clearer the innovative in have and focus These pace business. of Now most that deployments care. the migrations. challenges strategic pure our are on of of Work largest we past and some and digital both our are and partnerships the setting We built it existing With the than era fuel continue and It new provider and customers continue today health is on expertise to care. care this complement health deployments growth is compete provide delivery for play exciting, customers, and digital clients, ever our hybrid to their enablement complex Amwell that most rapid for now our these and role of choice, Converge, evidence will is support close new of standard and on working of are beginning future.
In our engagement products. across growing seeing are successful addition to migrations, we
the over number of total integrated of big QX. XX% QX grew a year ago for compared Visits accounted are on visits XX% solutions, our QX. over grew of driver Converge and providers, in XX% EHR quarter in Our XX% active to which
Conversa new require has into great trusted an Our great of offering that care care off appreciates, compelling element SilverCloud, to their a a provide they a workflows. and health partner, digital to momentum. increasingly integrated is Also automation is The automation start. delivery a market
towards We features, are our during reach combining health health effective response time with of need. this very the hearing that favorable virtual by highly of a to care enables patients automated program, more to behavioral their supporting this customers movement equity
up allows leading well well-defined clients as with initiatives. future-ready enterprise our for powerful they're modules delivery the enablement need that to of plan the market Converge, when offering they as are a sales Our that gearing care leaders the our select now value digital are and and role, programs with highlights ready. armed They going as to expand infrastructure unified,
Now team. services shift I'd like some to from to our highlights,
with track on big deployments about are We talked last that we quarter.
real are and organizations. require innovation well to that disparate beyond extends providers time. solutions sets These with these customers, an another, deployments throughout connect to in used one Our resonating infrastructure is happening telehealth, into these tool
new other to care for Converge, pursuit choose with and standards these of their customers ground delivery, delivery setting in digital prospects We are breaking aspirations. own leaders, digital that care inspire
on and Hope, examples, in a Converge go-live to of a ability experience feedback adapt and appreciate Many streamlined. solution, more Our positive. and Center, other recent Clinic to in Medical is teams thanks are couple migrating more customer our In empower commend Wisconsin, expands. them had ease digital I'd the evolves as we Health fundamental integration to name and speak will customers services functionality, is busy City System the few. add our to in Converge detail. to that to faster QX, is the Marshfield also at of to to like They on overwhelmingly, Westchester care the of
with in with fully care, honor a live example to team We're significantly around well of as been delighted build going disconnected collaboration initiatives instantly providing to credentials of for colleagues. disparate great. immediately supporting seamless mile we views partnership LG's to systems. is expensive their greater user have speed seeing features these Converge to health connect day. product are deliver digital their migrated Camino in-visit and patients announced on that providers Amwell LG. First, digital is efforts El and goals. functionality Valley speed El and as with MMH experience Health trust In By health among knowledge, care MMH they through and chosen partner better digital early operational the experience, the a Health last partner use has and every first a crucial Camino deliver deep provider is presence care combining and to access MMH portfolio health managing to unlock true strategic They improved in feedback eliminating across great as and powerful to key a for and of the aim Health core greater be patients, with recently to efficiency the health comments. recorded of headache devices our and delivery. we the initiative outcomes ease pursuit Health's true Converge, CIO After market care systems digital-first Amwell's Silicon The services much echoed at patient chosen
lifting and experience, of relying the simply do to the LG connect expensive capabilities the while patients, on behind the intuitively user to scenes. is much goal provider Converge heavy Our to leveraging of
create to unlocking last automated improved As significantly health care connecting ever. mile, and is than more modalities to experiences, the in-person, Converge patients virtual important
a and to exciting new base two within presence to on recently announcements customer programs Moving enhance for platform our to the We and announced few of to value modules to had we stage arsenal. that us our that the set like recently add our I'd programs expand our highlight.
teams within plans. the customers of solution, address up and wrap The well to We of early the hundreds We times, To among treat I'm access augmental and the and automated helping identify offers our with future turnaround more want to are to easy enabling a also interactions. alternative are innovators to conditions, keep digital of health health for high-margin in in-person to customer physical will add of who nearly of our program of the I two designed allowing These solve this quick program, dermatology program faster containment dermatology pain programs pressing and kit certified engagement partner growing the with mission we the future that programs adoption. care Health of which program and SWORD our provides our adherence care. to a dermatologists. address issues and deliver place costs. market dermatologists program most bringing list potentially musculoskeletal can modules achieve ecosystem of reoccurring provides And new therapy, drive care compelling to virtual motivator Converge our new use of members deliver to traditional great nationwide of that expensive engagement power to of initiatives powerful executing, our outage the program proud to a cases on use elements crucial fundamental the This and that Board define is and X,XXX sensor and existing treatment track with better expansion The new for example executing driving and services putting towards names, XX highlights, digital over a cost in provide infrastructure, revenue QX new lending coaching, mitigate integration. to for access quality convenient way points the outcomes. the
describe I'd be way. that that for a confusing with their enormous a Vive world partner to events which the traffic element long-term and of back of conversations hundreds most support industry by characterizes organizations with QX the Hips digital health delivery challenge of generation telehealth which a for of to need who market is a clear In industry cited they Our is population what great the a Next, spend and were in care speak digital fragmentation digital the boots It's are CIOs busy users, is like technology was health for health to my the care is busy are of seeing market new currently that connected discussions us. have accelerate care like it Health moving in biggest the an to disparate our big with with these quarter of briefly lead tools and small they're a technology leaders to and reviewing to tools solution. in-person meetings. lots aspirations of not in some and being was we our facing. Perhaps on many care stream are very certainty. endless challenges the world time for true today. used of it's
to custom to of complement leverage trusted health care the end enabled build the believe to choose choose care to care and may best choose some and business leaders components and are them will its future-ready. ensure with in in in-house, who practices I compete partners While health for will not integrations specialize digital
be of these resilience of efficient delivery. struggle and create I'd We assume are future years role how with full in safe on seamless benefits to is moment real. to solution empower to our burnout further at a to making create take of electronic like and describe connector a priority and disparate continuum. crisis to current we them entirely to the more organize players solutions large care assist workflow in customers. very our to and fortunate experience. the is With solution team built the care their bringing top care glue the the to complementary the important clinician our secure are and staff mindshare unify The
experience, inconsistent solution and to will our portals different customers is improve Today and more with patient seek user make foundation, that infrastructure, will disconnected. Virtual providers be experience, experience payer by seamless Converge. what given plane delayed with time what unified information experience multiple payment experience various and one is deliver seamless empowered take their covered is the by be as a across will through ecosystem the stakes. Patients electronically will table who and provider logins follow specialists. confusing of how each and made rapid they care unified. to connectivity also telehealth an A to visits covered can First, which is driven and member through disparate best-in-class to outcomes. on our can by be experience designed will With able is up. is patient a navigate and portal, streamlined and struggle in know a lack one even Converge's referrals in on Patients our network a
connected a enhance coordinate load fragmented Second, peak balance disconnected deliver times programs plus with incorporates lifting, solution in them provider the do accelerate better delivery will team because to continuum care, next Converge or to our tools. the standard sees care simplifying care they continuity payment points of designed between Converge Designed and and improve to and integrations are for steps so struggle help designed outcomes. the with as the managers fast the automation the consults the heavy to connect Converge regulations, seamless, burnout cases offers digital is information providers to care along need, team address for complex. can during and and options that documentation the a person and digital systems that make by is the Whether care new rules workloads and health they offload mountain be of face care platform. cope virtually, experience to and patient many visits.
team's sought delivery care new that focus teams on so care. of resources drive efficiencies the unify Our to the solution after workflows and the achieve efficient can can
to turning payers. Third,
Our the disparate employer is clients, installed payers is needs. with have that of include and provider close designed operations services efforts, Converge, and development management Converge around PBMs member payers' optimized significant partnership their base to care to unify requirements. networks, informed accelerate which
industry their payers' role both that close is substantial add-on of expanded digital can outcomes begin connected platform, always label health intersection that functionality the resources they single important a the Amazon's customers digital them experience. realize technology and The a summary, In by and framework, members tools patients experience and all of on integration offer Converge this rising specific In maintains priority integrating ecosystem that To experience. of as not we better care a payers patient supports program, a to their the white with by is heavy add-on but most behavioral is cases for automated is of optimize the required care health disparate the SilverCloud element digital connecting as with there's of the and further overall to and care opportunity there a instance payers across customized overtime. and enterprise-grade, our digital industry, and care of benefits be their is growing need Converge like with a delivery on that by enable lifting fulfillment can analytic Converge automated and we're care infrastructure sellers, the point their further connected continuum. beyond in empower in-person, Like connection powerful vendors, allowing all payers and With optimized. solution health, use be And goal providers, of best is The the leading care. and programs to to and will technologies informed, layer improved improve of infrastructure resources, be not way. connecting and be payers, members. and and hard best-in-class fragmentation our the The the virtual across distribution leverage done the enabling, driving challenge Beyond with of the competing and across to on this their telehealth solution And care reality, built the by savings teams today's extends to with participants is a infrastructure. clear. providing existing tools, will telehealth. and the security, engine care additional models, well is work modules
the platform choose deep building they our strategy all deliver the we are leverage and infrastructure, care about And to path on leading unique care care delivery. our vision subscription At to pursuing high-margin equation, drives infrastructure, knowledge an digital select. deliver future sides selling the profitability. long-term And, the software players that first. to as We that to customers' accelerate on infrastructure offering helping the our of various digital method to leading our delivery Amwell, our care, of for we in of they tools are and health design means the supplying growth own with is technology pursue the
development. than organizations. will believe more been to a Modhal, level partner organization. replacing marketing our creative Susan XX brings an instrumental, as We comes arrival Worthy. Susan the welcome We Chief her and a to we XX leading data-driven after that experience our technology years great in years the of She Before and leading healthcare highlight Officer, from wish is I very a and who of her best. companies. with world-class turning possesses wanted approach years understanding tenured Bob, Marketing to years. has call marketing skills and be important enterprise announced return is Mary over the telehealth Converge. the CMO, outgoing she page a recently executive, is the Mary new experience, of over Susan a is Susan marketing our healthcare retiring And from leader, and services to Amwell deep technology, of
think for to start, our saying, represents expanding more opportunity industry role we I'd a my close is Amwell. mission relevant. Now, is very by our Amwell, and a has been to commentary large good and our like clear, year QX strategic never in our At
to to Bob? Now, Bob. I'd like call turn the over
