care company of the quarter important leading the our CONVERGE, our healthcare powering another as platform, the to make technology innovative was QX way for Sue. you, hybrid our progress we Thank on launch future. organizations
initiative, then discussion inspired with well-defined Then customer for our team take plan Health by a QX workflow supporting the integrated to offering few of they your to the a the to in as some on digital from for for CVS be future. role clarity The to Care a some extraordinary I'll experience the is May. thank many bring unified key This is and according discuss platform financial our new in begin, moment announced of here opportunity to engaged digital lines has will year, to backdrop care Virtual an the of a new the take We virtual Amwell delivery our are CVS is examples. and with this guidance. the quarter, team been and the front then and market of efforts. want our and To Bob into highlights designed these Health are services CVS reviewing we'll I vision. elements launch single the digital-first are results I'll review a solution start in some purpose selected honored our by and highlights on our front door A open metrics, consumer-centric front key members exciting QX. door. proceeding questions. we together this ecosystem of the
to Turning of CONVERGE. development
in with a well We live the CONVERGE part of on bringing deployments, care delivering good are enablement line. our platform digital industry-leading R&D CVS focused making underway delivery our and substantial are our finish efforts platform. progress over
XX% plan. We high the CONVERGE this CONVERGE solution remains second more and Visits year all-time proceeding visits AML and complex, and ago. which of sizable an in our half existing through X% higher growth of customer on focus year. our on to grow as naturally reasonable sales steady, expected to a total reached take the a for longer. Active customer we healthy platform we which migrations, visits shift -- platform, expect the conversations to to Demand CONVERGE is than AML continue continues according in prioritize are the our quarter migrations. a providers
team, Keri's Enel Nelson in perspective Medical with teams. the the Officer. We additional putting our us platform Chief will sales Dr. clinical joins CONVERGE. some to Karin our to services add sales great collaboration clinical the our in dialogue as and place implementation of to enhance be around talent continue to and continued crucial
we our Regarding organization our sales held June. sales midyear in and go-to-market efforts, meeting
ready Our gearing are of this transitional up accelerate out teams to new solution. expand infrastructure with our time to software
that Cloud to This modules our plan the to more and going expand Silver with enabling program are to role when patient a savings deliver future-ready they and this benefits that of And need the are enterprise need. we reach provider accelerated Health, to our market with members clients messaging than driving announced customers quickly, of well-defined solution. great this the We integration best-in-class with platform to behavioral our and positions finally, cost ROI market substantial and more solution us care, select CONVERGE patients for the health time highlights demonstrates that offering during now they ready. benefits our allows comprehensive of compelling payer
a moment provide brief on at CONVERGE is CONVERGE take pace. to like to I'd Now, a rapid development. continuing development update a
stand-alone platform a extend continue as enhance We and seamless connective and powering to elegant infrastructure a the experience.
as customers, creating We best are utilization. deploy that with broader also industry for digital-first practices innovating the standard our we real are time setting
company to introduced allows payers patients a we patients. requires and within differentiation, seamless for The feature, or in patient for queue an from and waiting patient previous accept speed clinician and and health another blending or a without with of way that no players patient customer no a example, the CONVERGE, next an appointment are EMR coming enable all a In additional of or room technology CONVERGE maximize directly clinical times build wait conduct clinicians instance the healthcare to which consult providers patient motion, their access being experience. the ER-direct the to a For for takes matched next passwords efficiency. as meaningful we With transformation revenue. portals log-ins the our the CONVERGE transformation EHR a In connect benefits creates enable patients networks at visit. their complete care and with from patients each feature, with the and provider, a single company document we to capability provider and available link, increase digital opens the of delivery. optimal creating providers company shorter which in accrue with services provider patient example and the our migration, their automatically clients' an ongoing drive simply portal, invite, a we and to next this
need that to how strong pressing recognition CONVERGE create plays we of need with to a to discussions the In to new is and like will I'd We understanding single take fragmentation care future with model focus them. and digital and model. of and for through is an automated and built believe my of combined CONVERGE blends this land-and-expand for of care that heart value on is current resonating organizations care of emerging Healthcare and facing many and staffing customers, priorities a there to modalities the a in integrate them and solutions crisis is of into in our ways. evolve hybrid talents a and experience. challenging the a the clarity need purpose regular delivery. technological the Now, is are world The achieve vision proposition. years the infrastructure certain vary, for urgent strategy. delivery all discuss digital our our physical, right efficiency, Workflows, to a the moment the needs have and that our growth to pursue a seamlessly virtual but market investing support to other operational plan future been our customers digital-first
As includes modules in the CONVERGE. benefits are are various and conversations, to compelling. programs and to migrate that the optimized over of customers that on we are digital-first ROI sales CONVERGE, a we healthcare approach engaging These which conversations sales specific demonstrate
it teams before. points experience person customers and and in teams and together digital our their are configure great talent new in to of to programs identify to energy optimized care more to modules to seamless Our sales than and be pain provide with the At our environment today's ever that work a in teams. meeting to our our define and extension clinical important workflows of with our reunited delivery operational June, depth was
powerful Our solution dialogue benefits the to few of a and review of highlighting the our sales that I'd them. leaders are defining like stories shared
deliver We are ability delivering efficiencies to that care. customers' reduce costs extend and our
patients St. care Luke's University multiple unify leveraging Health around example, Network from directly barrel have in-hospital of monitoring the virtual services our extended For health deliver They with solution to to and thousands clock. is delivery reach EHR. platforms their ability and the care
is enabling enhance care, Our health coaching. outcomes including patient automated and programs that multiple of equity with also in solution paths improvements
and anxiety are within up that of show health clinical depression silver commencing users to XX% with or their months XX% cloud found diagnosed improvement of of Specifically, in diagnosis research X free care. patients has
bottom impact drive and programs modules Our the line. directly better which also outcomes, also
work and For instance, less time pain payers our return have days timely patient and sort of consumption XX% demonstrated value lower health reduces manner employers concern complication, an with than a medication XX -- by of successfully program and to XX in MSK significant. XX%. to of the average rates to intent, a When reduced see levels hours. reported health the can to the nearly address less a program programs specialist dermatology wait and surgery lower from is the
The and validate Health from they the up care collection per providers indistinguishable Dignity of bear We month dramatically they in-person programs, leverage behavioral using digital Dignity visits told over our and to the they With data health extend in benefit the that and are are workflows. able digital month, behavioral outcomes. from us to quality per make to data aim XXX to their inform benefits to from empowering thanks team the efficient Health ramp. care, can of health care health drive demonstrate well were virtual allowing to insight new X,XXX
Health accelerates urgent teams. quarter, burnout Additionally, our you told were and retain year by reduce our Edreadmission and empowers per Last Spectrum need $X their solution lowering we how million to rates. saving customers'
demand, a patients team is and care program providers solution Spectrum uses buffer recruiting to spend that our tool resulting time competing stands is use Specifically, the for the allow create manage technology the compelling their in appropriately. experience team new care spectrum such and transition to that to ED talent. This provider between to a when the to
patient care our burnout, outbound the A augment post-surgical as for enabling addressing points calls engagement Also programs care obstacles touch automated of University automated more by as authors future as of trusting the stronger are recognized outcomes when relationship nurse automated their described the being care. The management capacity care. with and license. authors care earlier recent with The patients programs the digital their patients programs that and XX% and in care increasingly the Hospitals managers automated at Our in Conversa them clinician patient key unnecessary important reducing to between our role of conventional benefits our helping excellent important AML's much say converse outreach. experience at XX% practice to highlighted programs team, top is crisis improved increased to of Cleveland in than overcome while Conversa research article in occur, of patients doubling of the interventions are care problems their have by showing patients. programs to demonstrated programs, for benefits.
as out new to to These our the meeting, at in experience are shared some and customers ones. XXXXX are solutions are to they field within sell these great hello examples firsthand -- tell sales you expand want to demos. the for teams the impactful power several existing gearing of our up stories and text If we to of
of their Now, and and or shortages that ROI burn highly AMG without AMG we behavioral anyway. critical want turn -- clients competing dermatology provider When they can there providers with customers on benefits multifold allows moment and own the care variable superior are is bandwidth experience I in to our efficiency provide of patient differentiation extended providers. to this They revenue neurology. capability the one health, prioritize to benefits our deliver like additional we element help and delivering generation choose. the of with a when us of powerful spend and much team needed choose, off even out team alleviate for solve an
conversations sales aspirations, with their In is history a is care service differentiating digital our are as provider the that finding delivery a advantage we in fact, around for us engage vendor. customers our software we as
will our we promise like at healthcare the result experience wrap to self-care. clinical saying highlights, have table. seat customers first transaction our close a the in to that help by platform team workflows QX awards our I of make that deliver continuous that clinical ability the To are from This up to would evolving to the the healthcare. digital new gives Our conversations us sales on in powerful transition
healthcare. to achieve to Our into aim future ROI organization the their empower benefits while is customers important digital of delivering
the driving future engagement to our Before turn closing, mission are year, our to of I'm teams add putting to that and elements crucial want transition the during our infrastructure, executing solution, healthcare. place way the I in I want and the proud define deliver of the that, to call enabling executing on With Bob? of fundamental Bob. our