we has for rapid times. we of everyone to forced spread live change thanks Obviously, of and Steve, joining unprecedented the coronavirus bank. to The and call work, us how all the in Thanks, are today.
provide and customers pandemic of of we update our and will discussing are employees responding. but spend performance, I'll prepared brief our on our my on impacts the the a I COVID-XX majority on first-quarter call, remarks today's So the how
our by employees rally I'd trying Before responded how by doing this our banking those have I working of and while to that, around like themselves I'm critical begin, entirely teams professionals who also responders expand we that let protect ensure digital healthcare all I to to afflicted go these systems our to the availability virus. remotely. the thank in would performance. almost with in and mission, work our With to through care say me encouraged first-quarter harm's inspired have I'm and for that put It's and everyday and the way just like been times like proud incredibly first crisis. briefly
the was current environment, very the for the spite macro In positive business. first of quarter
to which in the of had XX% and began year. the final quarter, the shelter the $XX.X to globe work year in norm vast a us XX become carried quarter, time, start home. strong year days through non-GAAP revenue up Our by million We of generated over the of the majority place across from employees
total registered the approximately an increase bringing us year. users, users over added first XX.X million also We quarter, XX% in XXX,XXX year to
solutions teams, more nearly and quarter in current and projects working quarter customers demonstrating were execute half the to delivery environment. of fact in that new spent the ability quality implemented impressive third the strength made of of employees our the during the growth User our is remotely, our of by our a the March, our
built deals management. the portfolio. strong On continued We account cross-pollination banking X new we and on the activity, Tier quarters mix cross-sale new purchasing growth for and a opening deal had corporate and along grow added both from customers sales We side, past risk on new bookings corporate-only our digital with March. to cross-sale retail other in for the one of and execute and and throughout net demonstrating continued new side, Centrix two the
side, digital deal had addition and two history. deals the signed largest their the one we of the Tier we PrecisionLender also on X space, Xs Cloud the to digital Tier lending Lending a In including in banking wins in
wins, In addition retail corporate we saw existing land during this to digital our quarter. segment. cross an within our these renewals, believe Much from that X solution demonstrate purchased and our opportunity wins meaningful like new and customer customer expand Tier I'm the to expanding We the with Tier are at and encouraged this us customer time. came their of success banking extending relationships customers X continue
not optional responsibility digital we is of customers never a with banking service and take to Working channel. digital availability For suddenly ensure critical, a the quality seriously. has very an been millions holders, service it's account more requirement, of and
like discussing of to some our to we impact our protect market forefront planning. our whose at our discussing business. time and and start I'd the Now I'll are to remain enable health and spend COVID-XX productivity the what doing by employees
have we to QX globe working Xrd. accustomed our to customers deliver to majority of Remote to business, the operate important well is model operating our are digital been innovation. March culture, of vast and since using around and The daily work employees and part an continue drive remotely our tools
virtually of travel, help relationships this We we and to constantly are customers technology business on implemented on project will deal prospects, In restrictions impact all we also travel. the nonessential with and and that timing. using mitigate believe maintain place
than hosted customers. and our early Since more March, internally with XX,XXX we meetings, virtual both have
we planning remote continue and operate such can for We in work are future, restricted and for foreseeable the environment. business effectively currently the to believe we travel an
Though in and business on opportunistic invest to seeking in capitalize have in to and cautious our available strategic Finally, talent when the market. we we are being slowed hiring. spending more continuing are our
are few have of Now I'd direct and hearing what our employees with that branch. from March, all still limited provide emerged. that many very discuss we customers. access contact processes the key Since and branch-dependent. that to outside older It's have have on of functions like rely we customers institutions in systems a clear They our financial themes with substantially early been are
customers a of Many processes applying team's scheduling some we in of loan. degree our remote execution seeing of while for digital have an difficulty in-person of progress require or as the have executing underlying some tremendous FIs And and that larger challenges, some some our in a capabilities, opening slowdown Despite projects. remote finding delivery account implementations. experiences of intervention. result are customers' our for on those new like customer made the access second-quarter enabling things remotely branch projects like or We're still
deal this stemming the from the customers across The always these with The we continuity daily institutions our safety. measure We measures being work are and PPP, The more, continue the and urgent at COVID-XX, basis scope five financial our in of overall a rating Bower of general as learn clients' the to market. institutions. I've said, as a healthy, our clients progressive base financial look system, with delays digital remote initiatives general varies news customer banking health a average including our is, and as typically customer, Bower duration monitoring scale are to that and rating five strongest one is on the position we X.X. good by business and
should to our So, in our in to in weather environment. we business limit I a the which position believe turn, this this strong risk customers are believe, situation,
week. CONNECT a our which June, first the share terms just series typical last and forum in to we multipart wrapped part virtual In up strategic our event engagement, to current environment, will of and customer believe Even listen customers direction. critical presents to annual series the from a run timing we of conference, The shift it shifted our a our to macro cadence. through is still provide
to our how me we prospects brings This our seeing are what with pipeline. that and impacts
expectations with we For to of varying of across demonstrating our clear so the business. In in purposes, relationships critical. around are current environment, when our down degrees our of lines second-quarter all a planning have digital a desire distractions the expand time us to is their customers adjusted operating bookings spite
will So impact second-quarter we target than new. our less net the impacted expecting be are cross-sell to
solutions of they to serve the our impact that on of type purchase. expect by We the we COVID-XX and customer bookings the vary
such, we we commentary specified, the international key the to second apply exclusively activity. the to segments. comments comments and these otherwise in unless visibility most internationally, And provide customer particularly have on additional have quarter where As both domestically apply most the where space wanted I our These enterprise today.
where start billion, enterprise Financial $XX and we traction I'll particular with PrecisionLender. institutions Cloud Lending have above with accounts.
larger Here, these we have the weeks seen macro the a substantial to slowdown companies new were in to environment. adjust earliest recent as among
grapple put opportunities As hold a own institutions global their seen on of resources. in-flight internal challenges these allocation and with we've while result,
we of number still the fully enterprise We and XX I opportunities once once on the back strong are many X given discussions normal the expect environment. billion slightly we're said, contract these many opportunities reacting to a in of situation. we more a differently. What are circumstances. position very in-flight in will between settled dust in of are and were opportunities, has with Tier progressing, our that seeing that the institutions, phase is win our at albeit slower a a present we're pace That I those believe resume X these
which pipeline. a institutions large of financial said, expectations at In adjusting That the assets, slowdown X this Tier expecting our opportunities And X on Tier pipeline existing resources are impacts under are new digital have at-bats entering these second-quarter new evaluations those the in means accordingly. institutions These into teams. and generally space, pandemic. more and institutions our Tier time, billion for the X immediate of X the fewer X we're focused fewer in of we're fewer
the go fintech while add their more as the product on capabilities will users. their a established Things months. the I with existing service in companies and to banking offensive ball We advance and work an expect us the the are will and market. and as to our to all-finance opportunity well in fluid fintechs see focus earlier-stage looking to lending position products coming more fintechs, believe capabilities this on larger,
we let Now our help few business by on highlighting and crisis. what resulting new coming administration start the have Paycheck through the customers in provide focused to we of me March from since months updates role Protection many what have the are of loans customers Program. I'll this a in a small on that done key our key
digitally a these while of funding SBA our down the the of with loans keeping immediate conduct is team Lending the financial created PPP our and customers, help end-to-end to no are required. the in-person financial customers. disbursement In and digitally process in and decisioning solution already for process institutions entire forgiveness an loan institutions application This deployed solution processes the in to Cloud for matter PPP QX days robust scrambling number intervention execute of aided an a road. disbursement be can records While designed response, application, has for and these opportunity the
area for capabilities. key focus drive customers' of further traffic Another been our eliminated, to of adoption we believe digital and adoption drive them has digital us education is of but with for the capabilities in-branch helping all now time
We like specific critical and can up deposit functionality. assistance ramping in turnkey by are use skip adoption digital packages drive banking of a our institutions that and enrollment to drive financial here payment marketing providing capture features remote
Finally, hosting infrastructure are our critical ever. more than teams in
their we The hear from is is highest priority. first customers thing most that uptime
the our up seen With issued, recent in usage In we month responded total through platform. and logins some occasions. day. managing logins time disbursement seen may we per were leading our record high-volume across digital days funds, distancing to on have multiple this and of the a of our this we rise X Act hour dedicated in the a engineers weeks, CARES the these levels of well million of have of surge, We X banking when of logins exceeded we've crisis, teams In had the to we windows. social stimulus checks have best million believe and single where to
demand system we availability level on incremental these hosting systems, Given their are making capacity. our importance of investments ever-increasing record in and infrastructure and
as importance, financial will Looking yet for the another there a my shift institutions be In I months, next view, serve. catalyst will will beyond toward that crisis transformation. for QX and themes permanence are mandatory digital believe we this to few be few both the critical serve this digital. Overall, sudden there of some I believe
digital transformation services The the current situation has the financial has been focused experience much highlighted of customer of layer. on that
on has end dependent many five brick-and-mortar shutdown As and earlier, are banking of processes the the to model. still branches uncovered mentioned technologies back the nine I
the It's So business that financial the institutions finding improve serving are critical customer is to underlie to technology channel. using their more in a customers that today's processes than experience environment.
financial from using will emerge innovate When way believe expect technology further. things Digital in is institutions invest fully situation, the done like in more must I we facilitation investments customers account to with norm. digital we rapidly banking the transformation. today's I and even areas, to these be I current environment. explore their next well digital and their for made opening and believe staff to key the assist And in wave extremely loan of positioned the we've the with become are
Another better understanding of data with serve and like and is this that traffic sell few which grow. wants customers' provide in-branch question QX will security. behavioral It's digital customers generate to SMART how Sentinel their or the be in we've diminish for insights we branch many marketing, that leverage data the and the service personalized of built no past interaction? customers holders. can needs. the seen primary help method engagement our have for Over we Both account can QX from heard from I with It's belief our we been years, mind solutions
we sets even that Lender value there the with suite data coaching facilitated loan activities a primarily channel. and digital and the lending believe is pricing when its through addition, dislocation lending greater is data-driven Precision rich In of mass
this the institutions a future. and we as position for thing foreseeable in the been We environment digital banking to has believe clear, experience has is are provide operating that weeks, never customers. in to recent one imminently continue if important powerful Thanks. been financial become superior a are their prepared as has to help it we in But
Jennifer. the call And to with that, I'll hand over
