Earnings call transcript Q1 2023

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Operator

Good afternoon. My name is David, and I will be your conference operator today. At this time, I would like to welcome everyone to the Olo First Quarter 2023 Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer session. Instructions] [Operator

like Please call go now Denyeau to turn ICR. from ahead. to would over the Brian I

Brian Denyeau

Thank you. Good first quarter afternoon, everyone, and earnings call. welcome conference XXXX to Olo's

and Glass, Joining are Olo's Peter Benevides, Founder me Olo's Noah and today CFO. CEO;

strategic statements increase with forward-looking respect our not the income our revenue operating During and our your industry, platform market are date opportunity, regarding statements, and non-GAAP represent such growth responses forward-looking including partnership, and limited assumptions usage and These discussions and multiple our and our statements future processing contain average and upsell, growth some of from to guidance beliefs customer restaurant our may the ability trends, statements expand only of financial of other total order key to to and are adoption in our business, today, revenue with durability which call including unit, including modules. to, include, of to our of performance but metrics, questions and advancements, to as technological addressable expectations made. benefits and results, opportunity our of per our strategy, respect

SEC results materially release and our and our risks that this statements filings. subject including call in other press filed that following earnings and described Quarterly filings, are our will our our Form forward-looking Forward-looking XX-Q and to such risk from in statements, included could to cause our uncertainties Report described actual be differ those risks SEC in on are factors

statements during events events. We statements forward-looking update this our call after predictions undertake any or on today. circumstances future to reflect rely of not should You to no obligation made forward-looking as

a GAAP during measures issued GAAP Also, the release, call, while directly available most we'll Reconciliations ago. comparable to which are in financial we both short earnings and non-GAAP our measures. present financial this

an included exhibit is furnished X-K in website of to on and Investor the the as page the our This earnings Relations SEC. Form available release is

I your in questions, be this may nature in prepared Finally, our update time of an website in offer to investor Please our additional provide to presentation, terms may that the or be encourage we to about our Investor SEC in you response not detail one may today's and we webcast Olo. Relations metrics. earnings incremental at access replay to visit call, these on may periodic or investors.olo.com reports, more metrics. a remarks or learn future of release, advised

me With that, call the let to turn Noah. over

Noah Glass

Thank and to today. you time platform. we quarter And in In per Olo's a active quarter $XX.X us million $XXX and year-over-year XX,XXX year-over-year sequentially. revenue, an continued. locations XX% on unit up increased XX% first ARPU We Thank increase you, and spending for Hi the with generated with total everyone. increase the approximately revenue Brian. ended average XX% revenue momentum the

industry positioned digital believe our on that of hospitality, our industry's innovation of customers play our business the proud continues results towards premise are every transformation harvested We of is digital future and to engage. first guests. shaping provide Olo to three believe in being suites; be the forward data transaction. product engine their our the to orders and customers for and utilize energized the helping our of through updates drive experiences for We're opportunity the Order, mission ahead We're to digital, continue the pay elevated the from and the restaurant our XXX% off strong Olo by a role best the will race digital transaction quarter as indicative in to

our our new to segment. our particular, customers of base adoption suites. modules pay we product saw and increased continued enterprise module with In strong continuation success multi see within within logos Olo strong existing of both quarter adoption a customer three and across emerging enterprise and first the engage In all

service coffee Shipley and implementing network a delivery. on the modules. our direct Shipley in This welcomed a solutions and Do-Nuts we deployed time digital quick dispatch and operational through house Olo donut is the XXX efficiencies chain quarter new Pay ordering focused rail shop first as streams locations. digital brand, ushering creating with Shipley era, for over revenue

Company main locations XXX with across ordering a their Additionally, and over Noodles & catering both channels. Olo fast Pay restaurant launched digital casual

to to-date, pay important ability Pay further the enterprise Pay, Olo our existing enterprise consecutive ARPU volume for third sell demonstrating deployment avenue were with deployed customers by This to customer over our represents suite an Olo quarter and largest expansion. an successfully locations our sales XXX brands,

drive momentum that We the saw suite brands about to-date, casual which the loyalty. dining showing importance our and locations engaged chain quarter. largest guest early growth largest adoption. to enterprise using optimistic restaurant both engaged recognizing brands from with data in data enterprise solutions We're Denny's guest Denny's our last technology customers are our XXXX of is suite over still marketing deployment quarter. engaged suite and centric this of platform with and marks the the innings adopt launched the modules

see the continue to deployments strong emerging within enterprise We segment.

their our casual only This adoption features quarter, which our multi our of further and over to included opportunity. Pizzeria, to order, believe We with And and support pay ARPU of module the Pie the strengthen the chain time. onset segment, across and marketing in of help and this will investments increase Flying trends engaged new within organizations depth three products strategic sales fast our deployed continue their Ola a six this will of deployed more relationship, or all modules brands from pay. suites. several emerging of the of modules

my exciting updates, I campaign want share we last provide an product launched quarter. typical I to Before

at I you quarterly beyond holding mentioned recall, for customer live As were conference. our may that our release event we

it we guest restaurant touchpoint positioned we're enhanced life. also we sharing of elevated is a bring to in how conference, the vision Olo our by the every to restaurant video, and is the the video believe experiences for During debuted technology. future In we best share

of delivery, explore our the service for full kiosks optimization Olo. at plus possible in-store through technology limitless more partners or borderless payment for speed. today and possible on innovations make for integrations Data features driven closer beyond. XXX throughout our digital so vision, Plus and the drive-thru stored of recognition open methods We Futuristic built by and of like service degree applications, are made And different guest. seem. possible acquisition guest video, while ecosystem platform this from our the restaurants ordering and than of innovation personalization, facial is vast possibilities XXX is purpose data across the even even to number service convenience like a data future they depicted view allow models it premise much

new with to to integrations evident This enhance scale the every future of technologies of along that to enhancements. the like uniquely make makes SaaS future guest life. hospitality, to serve regular positioned we our restaurant guest restaurants like a at industry feel Intelligence the Artificial to product the recent and Ola our to the increasingly further is is ability most bring flowing Ultimately, platform scale. giving in promote free data enterprise of dedication video the open leverage the Our expected restaurant

continuation limits to to capabilities quarter, Olo's on kitchen suite improving management we inform order capacity that and is Within of learning rolled our integrations restaurants is system machine models. preset information learned shared kitchen enhancement managing the This times. of management better out capacity a feature valuable on we optimize with utilizes our premise year a utilizes ordering last display with throughput capacity feature This exciting based capture a AI prep upgraded updates. number which to

demand. casual that management size XXX the mission their customers comes of it locations with the announcement cements brains highly dining functionality of act view menu a leading with and capability and A complexity We which relies digital as our their this serve on as strategic, as brand competitive critical increasing over advantage to will those forward. high the status further successfully all operations, managing kitchen, moving capacity this as in

to while for times close offer open. all and keeping to their our the server their and via up items made guests check our check the added solutions, mobile acquisition dining Next, make open experience them suites on a table order the using ordering for pay functionality adding order our the tab at and guests meal new When Open we're year. that to allowing last throughout pay device on-premise allows payment show will capabilities Olo guests to finish thrilled items earlier customers to both final the Omnivore multiple table possible check guests their one check.

turn our free get up points allow deliver up higher tables guest who a on-premise experience. and a act opportunity server, their They with go. driving have allows common enhancements of for avoid They volumes the code Both completion want functionality guests like staff We only for for scan of Alternatively, and another help convenience, guests another check. them channel. Olo to table their platform. pay then believe order touch to data faster on-premise as more not interactions and to acquisition QR to of their represents ordering dining still ARPU control can these high expansion pain the waiting transaction and pay on

apply wallet faster strategic orders, the table businesses Olo present And technology financial digital the manage orders which digital at and capital of payments for we and to Ola QR forces Adyen digital oversee card Olo Olo Pay more manage to flow. Adyen, of leading present and finally, in mobile they as way consolidate partnership joining choice provide announced able digital with will payments. processes card a be a payments both and Pay with their payments, for and with such pain code platform and pay news, global in platform the business. accept online customers easier By cash to currently rest from same customers

non-digital a for later to transactions. represents representing This expansion a capturing and payment each opportunity in this the of transaction with present Xx And payments reporting meaningful guest to no increase present launch matter refunds, restaurant opportunity pay. XXX reconciliation, Pay tools processing. and we between excited stack switch fiscal starting to need year. all the addressable expect over guest of transactions, product streamline for for market efficiency how providing by restaurant expanding with scaling they begin complete a data, fraud of financial work time view true integration this and future view ordering significant to the activities, from card increasingly consolidated the attainable take will prevention, of functionality or We're revenue they eliminating is and it time, don't This It card channels, so will revenue by payment chargebacks. businesses beta multiple degree year, order Olo this kiosk where a operational the

can You list see of at features olo.com/quarterlyrelease. new the full

today innovation, and innovative industry constant are the big working reason council customers recognized Our to most within the our whole. customers, for their commitment as product to future that in humbled what's bringing best prestigious is in collaboration I'm restaurant standing and believe the minds innovative to Olo long Olo meaningful restaurant dedication never a thank list industry being number the Fast of a change companies team our earned the and of the Company's reach. vision category I This world's like between enhancements most the our is advisory these the particularly dining team digital and XXXX. in one annual want for I to honor for settling way. on Olo company our

a tiered tenure brands, rewarded actionable qualifications, solutions benefits platform, brands we the hospitality, partners deliver the innovation customer Olo needed empowers Built officially of the the best of in efficiency our XXX experience insights powered our our excited identify locations announce XXX a their gain that industry and and group with ever number and include meeting dining a further based to structure of on supported, a of on to valuable Olo network best restaurant needs satisfaction. credentials. the drive transparent Connect select news currently driving network digital meet our primed on platform. of to partner In set of proven Connect, enable strength to customers, mutual the for launched Connect over which class evolving plus the Olo I'm strong by to Olo

an provide And finally, ESG like on efforts. typically as do earnings our to I on calls, I'd update

in proud initiatives Good XXXX pledge part equity cycle to for through For million Olo announce and the communities has dedicate awarded a which to product in Foundation. to nonprofit annual in fulfilling time, its contributions to $X.X organizations. fund of million nonprofits Good annual six founding, serve. the XXXX. six sustainable to partner As work Foundation advised and its grants different foster We live, Olo grant subsequently our and we commitment recommended Olo's of organizations to cycle, XX of the grant Since X% we're established donated Tides For to donor $X.XX X% total Olo Tides

nonprofits rooted using are for and reducing and access waste These restaurant hunger recipients inclusion, continue resources industry and platform frontline Grant industry's equity Olo to deeply focused food, are increasing serve. and supporting causes childhood about and And natural on workers, emissions. ending the the diversity, in and our impact all we fervent social to positive be a we change. as values protecting

learn can ESG our and by about olo.com/esg. more You the recipients visiting efforts

industry's Olo's ahead role bringing plan against we're the life. continuing execute to year transformation, through our to four energized to year, future the We encouraged of in of the the restaurant of early we our guiding the the our results forward vision restaurant for rest As customers digital look plan. by and

I'll results. more to with it to And over detailed that, discuss hand Peter

Peter Benevides

Today, XX% guidance quarter first results XXXX. year-over-year the as quarter provide second well, XX% of expectations the an increase to quarter, $XX.X to top for Olo as of set in full and first In revenue continues I'll Noah. was at million, million, year review pacing year. the the the and well an first our Thanks, the quarter our total forth revenue year-over-year. of was increase Platform $XX.X perform Pay

products of progress our average terms an Pay. XX% solutions, adopted quarter ARPU first approximately In XX% increase base, the year-over-year number Olo metrics, is by for driven by growth increase Further continued ARPU of ARPU including the driving $XXX, sequentially. higher customer was a in in like representing key in

the of terms net approximately quarter active from ending XXXX transitioning locations, impact platform, subway locations. with excluding locations In the to the added active XX,XXX we active platform, of approximately the locations new

not from QX, As prior a transitioned late what net reminder, in XXXX total quarters platform products for in locations XXX location suits. we've the approximately driven approximately are the was in ARPU, discussed retention first and Olo' XX,XXX active included subway by in revenue further line quarter up through with the of this in growth year. sell continued sequentially And points XXX% to lastly, due of basis and

compensation metrics profit of $XX.X referencing million Gross for year will was This ago. processing revenue onto the increase year-over-year profit gross by remainder the non-GAAP support offset the compares first I The costs Pay. locations continued Olo to financial in to in partially unless was with noted, disclosed new by be driven associated coming a increased million. and costs For growth financial the platform $XX.X measures. otherwise quarter

in total the was user million Sales quarter XX% and first held This second revenue. $X.X Please marketing was marketing the a of $X.X quarter four, expense quarter and which our for sales conference for that XX% expenses to or note include annual in ago. and compares the XXXX. million, year beyond

moderate see those in go growth progress expect we We year, investments made course efforts. building with XXXX. the are to have pleased at and marketing through more and of beginning We to the intentionally the and of enhancing in made our out the market sales

for was first dollar million revenue $XX.X of $XX.X On total capabilities to we on-premise quarter unlock growth order expense R&D in increased a ordering. total of revenue, XX% or Borderless in Pay, Development million, the XX% investments basis, compared Olo to or year to a related and opportunities and future Research ago.

of leverage drive remainder We over R&D expect XXXX. the to from

income organization $XX.X as dollar total basis ago. XX% was or continued and percentage year-over-year per first to This expenses million, the to revenue. based $XX.X share, our ago. the million $X.X average a $X.X The both million million compares on million shares quarter General XXX administrative Net was represents outstanding. optimization expense on weighted year for quarter Operating first fully diluted $X.XX income and and $X.X in the to continues or first XX% of improvement quarter approximately year was of scale. compared a in million

Turning and sheet to statement. balance our cash attention the flow

repurchase program, to shares program, equivalents repurchased long the of have for million Our in repurchased approximately investments of XXXX. first we the we million. as of Pursuant share $XX total March announced million million X.X and the totaled X.X share short shares commission. our cash, million cash in in September term we repurchase XX, $XXX.X quarter, introduction $XX a which for Since XXXX of net

on authorization. We have our remaining million $XX

Regarding year compared in $X.X first to as used negative positive year a was net million cash $XXX,XXX flow ago. activities million Free the flows, operating compared was to cash quarter used million, in negative negative $X.X cash ago. $X.X a

XXXX. the year quarter I'll second wrap providing for our by full up guidance and

we operating expect in the million. quarter range For $X.X and of XXXX, $XX non-GAAP of and and revenue the the in million million $X range $XX.X the income second million of

$XXX.X expect $XXX.X million. non-GAAP we of operating For income $XX of range year XXXX, X the in revenue $XX. and range in and and million the fiscal the million million

to with in off a are We of remain well the remainder start key We think year. our we the our going strategic success optimistic year beginning the at XXXX the priorities us macro forward. and were about the remain dynamics solid having the of in on positions line in expectations

it to the With that to Q&A I'd now over operator to Operator? like turn begin session. the

Operator

At you. conducting a RBC. from be Matthew we answer time, question is and this Our session. question [Operator Hedberg Thank first will Instructions] with

Matthew Hedberg

May Congrats thanks a question be for high Great, QX on my you. taking the questions. level for results.

think And future platform even think benefit think you this data? how And AI the play been a to AI, there's quite there. You brands? of help or feels of now. from all like generative time data for leveraging do some customers curious, building generative platforms, when guys have it about I'm I a I in AI data even

Noah Glass

for the kind much question. and for so thanks words Matt the

really business product and modules others all has this think about customers and to going large very AI suites. role a in our across I forward. it for think industry I of play

in utilizing currently pay we're are engage. it use there that in order cases for think I and And about all three. and in

we a So those the ordering moment. through platform. step In for

keep and that possible. do One in kitchen to profitable at we're any productive true the possible articulated I as on we've proper is the understand using AI kitchen capacity and of mentioned given and hone missions as just Learning remarks restaurant prepared moment. Machine and that as the how in to quote really as capacity the to management, the the times

think mentioned of our the response. Within voice ordering AI utilizing main seeing like I've we're the are a response. drivers doing are running are versus superior things quarters legacy processors. of ordering that drivers. is that that also in more the one variety could Pay, voice through interactive You obvious about through partner pilots that our voice the voice interactive kind as API couple ecosystem of maybe partners of main a with one this of results back, Olo for Pay some of

through as like things seeing marketing ordering So which of And philosophically, standard utilization about of or AI, and AI XX%, being favors our opportunity when being use of AI I broadly, experience is harness and industry That's to authorization XX%. think data platform we're of guests to X% the really messages partnership also XX% engage above I incumbents. the I at guess with reduced because it received. that fraud rates for that by then guest personalization the [right]. think the it

the scale we're a customers, X that then operating something And our billions. million at counts our historically basis is guests restaurant million in transaction serve that's on XXX and help mission, over XX daily locations brands, it's across that given XX,XXX restaurant and going to the

great is results for us utilizing a footprint All of really yield to data that AI. great

Matthew Hedberg

conversion some is a you couple taking And over nice about you've And I'm past Pay you How through? curious large pay some and wins quarters. had the maybe follow fantastic. think today? to know deals about for Noodles come just certainly The see these the up. feel the great. talk for that announcement about Can pipeline That's how to you great do deals? it

Noah Glass

Thank you. deployments. very pleased We Yes. the were with Noodles

an pipeline, It and reduction, accounts especially XXX gives adopting improvements, in on brands terms emerging brand we've in showcase Olo for calling third more coming as mentioned have locations, results, the excited As coming of with over like and enterprise this what fraud on course, other in row, authorization, a the rate was can these Pay. board. I about the and I when credibility of articulated card just enterprise quarter We're reference board, had prepared we deals. brands enterprise remarks,

typically years. note very a So is just it or about true you payments five every reevaluating pipeline. rich I restaurants four that have

And about customer now And card [ad-map] it think to to Pay is Olo that many out it's you timeframe and a present addressable that as selling particularly we over so account [ad-map] able also that's years-ish to have as just single customer opportunity transaction an represents know, for for that, will existing in for there it lot I you scale pool with a And every us. how card Pay. Xx satisfy a that transactions we take for would what the understand beyond huge five Olo in there's have the not volume think probably present growth But us scales into transactions. base. Olo Olo Pay we're the payments gross base,

Matthew Hedberg

thanks lot. color, a Great

Noah Glass

Thank you.

Operator

Our with William from Stephen is next Sheldon Blair. question

Unidentified Analyst

[indiscernible] for you Thank my questions. for taking Sheldon. Stephen

I think the on if represents and traction modules. XX you widely could different offers, was widely those touch Olo between wondering modules

would adoption others? some And be. what are if curious than those those seeing modules Just of stronger

Peter Benevides

I take Yes. that can one.

suite, available the the within engaged suite. suite the of engaged are products there the in of terms So that a modules number within encapsulate

host process follow been is and to scaling, of there relatively of stack stack in the within the I marketing, individuals of how the terms terms the solution, but modules our raking, GDP new product, post having fast with that's in automation, sentiment still say rank. the management market and be automation, reservation or tends marketing penetration, So would is sentiment. in as weightless to GDP, a well highest as

Unidentified Analyst

talk I dynamic? Peter, customer driving were deployments quite and helpful this then base And module existing And positive there been the quarter upselling you what has you. sounds that could thank about if That's like well. multi context, several just was is going wondering

Noah Glass

quarters a a the to Well, there's again, that, in from customers with on to multiple great enterprise, now modules I opportunity relationship. we've seen couple onset of emerging the that certainly for Olo quarter. And of come for we've think noted this

a the in existing capabilities. more payments. lot engagement. think it's It's ordering, customers, just in to And but now more do that of with market offer appetite with I a in just not also there's also Olo with we great it's enterprise

for made I before, they role I've point a And mission think our and bit transformation, critical are, of their Sherpa we play as capabilities climb so of for the this helping the digital they and their drive transactions. again, emphasize I'll continue can but we more at it meet digital add them to more look Olo transformation and where them digital in this customers,

that more ARPU the really the getting to through at module goodwill Olo adoption. of success leaning ambitions their to growing of think digital root relationship with the is interest getting multi in achieve and our I XXX% into digital in and

Unidentified Analyst

you That's excellent. both Thank and a quarter. nice

Noah Glass

you. Thank

Operator

next is Our question Borges Goldman from with Sachs. Gabriela

Gabriela Borges

all about the more the your willingness they feeling the given environment about around remarks invest prepared year? to macro where How off, being the bit which quarter to afternoon. good wanted is in expectations. I'm then I in share dynamics you, with up essentially volatility? Peter, about have more own hoping on narrow demand Any Thank on Hi, pick pipeline you. color left can the environment in are how macro holistically demand little you technology and a this line businesses? I Thank customers the to their the feeling

Peter Benevides

Yes.

over look and past reported given in business. you of about is of when we they've of what quarter, what's the in we deployment upside still what throughout the what in in within and quite as the bounce And their the ahead of again, there's resiliency our and the support And we're you to I learning So look say market broadly of the potential at And restaurants at look while the a encouraging. resiliency of end terms throughout if to a frankly, the market, bit a growth things that's model seeing both earlier said, and signs from interesting how That just positive prudent remain with market. that's from helping sales to the we're encouraging perspective. the in time But seeing lot year, we would the lot customers, and for a year. year. of lot encouraging end a conversations are move kind that we're sign in we're want think

Gabriela Borges

I you. is, connect dots. have the I That's to want right, up thank follow And the

thing Can obvious you. organization with you the engage a one your at multiple order organization assets. organization, little but than with across go just IT cross up the bit department. how for higher potentially market senior also more sell customer of ball Some not on sponsors to marketing the show the priorities across you on cross to Thank in your effectively

Noah Glass

Gabriela, Thanks the question. for this is Noah.

with multiple of within across with parcel strategic we to I the headquarters, that have stakeholders think and part onset initial into really enterprise, the brand the departments, multiple headquarters. And meet it's sellers. being selling within the the means restaurant enterprise that restaurant relationship, even for

not with. And in takes, module initiating who relationship so that are multiple we're departments whatever all known the we're Olo role in often form as by whatever owner, known primary but maybe a we're playing implementing

are they treasury to That become becomes the their sales multiple point, Olo And and know Officer speaking along restaurant mission us as process. this is think multiple But brought digital that go partner. really the engaged being that new if do accounts, a in adept getting executives, executive deep our of speaking critical into company it's reference platform, officer departments, with it's us. it's getting suit the their mission of part trust is in we're to discipline to something incredibly those within budgets, our when has or payments speaking the that the the able sponsors his it's I that team at. that Chief by multiple Revenue ARPU, know that And our members senior team, marketing Diego transformation team, about other our typically, we there more champions, in that to because grow selling, touching same From if the it's with finance easy team an department. critical brands Panama,

Gabriela Borges

That makes sense. Thanks.

Noah Glass

you. Thank

Operator

question [Operator Mark Instructions] next Our from with Stifel. [indiscernible] is

Unidentified Analyst

on for [indiscernible] thanks. Reback. Brad Great,

able Connect quick also Just on have Olo deployment terms I focus deployment. help of and cycle how question talked with, lack the you then guess, had out on that versus relieve kind expansion, that and issues two a can of breaking restaurants that those of new how on resources guys net about being in the of kind Thanks. of any can to

Noah Glass

is very as rich really platform, really Connect has partners, the about program, location the mentioned selected like very what tenure based Yes. in tearing count, in prepared scale their is a I shared ecosystem those which things of to customer evolution excited a and on the We're announce of Connect on partners. been group of And and technology brands, shared Olo Olo the their remarks, integrated partners satisfaction.

an clearly, those can't so to transformation much this We an for showing augment ecosystem other of for sun And opportunity the a objective way Olo everything our our Connect customers, of role us Connect services it's rely are regard technology. upon other represent that do who Olo customers they certainly customers partners, how provide. larger even the so restaurant more to value way prospects Olo at just enlightened with for and love epicenter play do our program. platform. partner this an is to digital And in and to the under through

thoughtful way program tenure base, want has partners and through sources commend Olo credibility I same additional to at partnerships and our they our customers been response scale still It's it's not benefits that work satisfaction to Olo really customer but truly been from just days. and program. a excited the early that did Olo And partner network. time. team positive these our really this the understanding Connect. and We're from So benefits together getting customer of grow for really way, a in the really our putting that in the And positive

Unidentified Analyst

thank Great you.

Noah Glass

Thank you.

Operator

Noah gentlemen, we question answer back would and and Ladies reached to to the the for I session. end have Glass of remarks. closing call like

Noah Glass

today. joining Okay, us again well, you thank for

to want feel sales, your work for restaurant regular. you drive a We and the are serve more thank be to every make honored Olo for industry and platform say critical a helping as execution. hospitality to team restaurants guest to hard mission do with I like less the and

sleep. we have miles before go We to

Operator

This participation. you concludes Thank your today's conference. for

You may time. lines at disconnect your this

Olo (OLO) 9 May 232023 Q1 Earnings call transcript