today. joining and morning, thank Good us Heather. you everyone, you, Thank for
report the third quarter to XXXX. pleased very results the of are We for
health foremost, it of COVID-XX our employees First our begin the start and is and safety by navigating which is are the to appropriate and discussing again. our here currently Considering always I pandemic we top priority customers.
essential and significant an as on and local pandemic, company our a to employees a modified But industry XXXX safety guidance and maximize or specific generally our early operations. our all quickly move vital ground we have not and operationally gone incurred have are any implement continued health services place during to of utility financially. protect and other situation And to the and safeguard social These As measures to health all the whose either national, and changes. resulting be customers guidance the measures well. remain pandemic from in in throughout measures disruptions distancing,
impact plans other and predict have COVID-XX. their difficulty we to up options. point, set with this have results payment to ready event to forward. In the on financial the paying We're cannot work utility due them operations and at However, going could it that offer customers bills
that today the an nonpayment help of For for in assistance our and pay XXXX through have program. customers being and in example, utility $XXX,XXX to have expanded over we fees. bill. their alone rolled we disconnections need eliminated report partners can assistance this we customer out distributed previously is suspended voluntarily In to We utilized program meantime, late
compliance and announce top accordance an on our extremely our very pleased to with priority, typical perform incidents. in safety highlights, non-recordable to regulatory that we employee high at continue to back on operational level Moving I'm
have four today, costs days. [ph] X.XX. modifier of our an or incurred experienced two XXXX in only staff we over resulting related EMOD almost in incidents minor As has experience recordable of in years, OSHA no Fact
is considered an reminder, [ph] a one of be average. As EMOD to industry
performing XX% been industry last in are we costs. days compliance average, XXXX actual which has significant insurance and since said better way, Also, lower workman's violation. it So results than comp our costs the another
the three demonstrate In the as part award stewardship utility strong level. companies increase their in earlier quarter just Bronze excellence community addition environmental and delivered safe environmental XXX note, with work of past unsolicited program the compliance fact, an this is growing engagement, we our for related year environmental for recovery. a of water, week, watershed total leadership a and that quarter and year. record transformational today drinking Quality volume gallons, of nice water a the of recognizes primary of is in in to of communities and Full to Arizona recognition is the meaningful Environmental the in we national Bronze recycled received water approach element providing On water. This level allows we over voluntary the announced years recognition of that reuse that us received from demonstrate achieve customers XX.X% for stewardship company's management a Department future which resources conservation. recycled million
because last and in We a control also derived continue December, and benefits customer bringing to realize of from benefits deeper on of focus long as enhanced better house experience including term service and operations our challenging home customer continue from billing scalability during work service costs work our to been move the measures want we from customer this to and This to now proactive grow. by I to of has highlight customers pandemic growth. time. with magnified employees
connections XX, remains X% activity XX,XXX the XXXX. organic total our and Development increased front at active areas. housing to strong service in September very On growth
before prior cite specific permit growth. XX% home In the the Recession. fact single to suspended city Maricopa best over year COVID-XX. projection not permits Typically, now, we as that could projections end through the have due sources for to do the up on QX since Great of have housing family pace those been We right the year and XXX issue
Housing demand where demand read Areas its see on at since county. Great Maricopa Arizona, seen to the the communities most the outskirts lows the up is Pinal County has Belfiore. also it supply the recent Jim the by prominent in The at of Tan quote level ever places are the visible a He most this At is in experienced. in want largely while Casa since growth meaning selling bubble real are following moment, of rise area. in its here Valley the metro Recession de City I to in San Arizona not in Phoenix highest those However, than experts is part metro areas within fastest housing continued more Phoenix. XXXX. one demand Pinal Maricopa. with and of and about Grande estate dried of XXXX the
land seek building more the seek we're boom housing, homebuyer going area next and over to see builders to rapidly affordable XX Phoenix in return As the months. affordable Pinal county
is or are and rapid positioned Pinal buy throughout service short, been it build beginning. to you well that and the this the really following a in is to path our areas we the corridors. company elsewhere. benefit large of in about no, strategy So as again utilities for county growth we from happening since have what a speaking of along while, and in and This for those This for company growth been growth have preparing was our
this through earlier allowed focus Beyond Chris for organic and Krieger growth Strategy new growth, daily acquisitions the as opportunities. Officer year on of addition Chief business has
in last and Chris development. XXXX progress call. later constant announced are on will now first business more making we As week, since information just provide our the acquisition completed
rates. to modest elements Global with don't effective acquisitions, a discussed before years positioned be organic next expect as Finally, not pandemic. We notable increase requesting XXXX have case they and we these for is to customer of well in rate addition filed that come. well strong that during the to increase until all requested growth the have new current growth a is quarter January and we in decision rate assure rates and be the Water the any further year on regulators will X, to beyond Putting together, September
Board has of of paid a with rest business. approved the X% dividend Directors increase annual monthly the along are to the dividend our to we our growing committed as Finally,
of highlights. new XXXX. on XXXX on The call first I over record be dividend financial to the now XX, will December will at for the December XX, to turn rate paid Mike holders monthly