Thanks, Matt.
our quarter exceeded expectations. results mentioned, third Matt our As
in outlook, quarter positive and up comment see a third We with our XXXX. comment continue by fourth then reviewing wrap results, momentum XXXX market. then I'll to the on I'll financial and full-year about our begin quarter
remaining subscription was revenue $XX.X same months. Professional not X.X% deeper our had XX.X% of year. services base. new QX and XX% the million, out million QX in the QX. increase generated customers forward increase we XX.X% added until third from in increase we quarter from last item, in of revenue pulling quarter So projects $X.X from the higher up to in expected of from the increase last year. the revenue XX% from was an Breaking total penetration the support about of of an The XX revenue line complete than QX million, revenue in existing came QX QX, came of expected last reporting XXXX, some XXXX, $XXX,XXX revenue customer we $XX.X S&S of Services by was
rate to services of continue QX revenue outpace the into of XXXX. We XXXX expect revenue to the growth in growth and subscription
our and increase to with XX X,XXX supplemental net from customers, customers of QX Turning XXXX, a metrics, from customers net XXXX. XXX of increase QX a we QX finished of
Our XXXX, subscription being September support XXXX. XX% compared reports, and our retention XXXX, or the month for of revenue with attrition, acquired a Customers SEC of XX.X% add-ons date. experience consistent revenue majority rate and add-on cases compared the in in be Increased non-SEC accounted to rate add-ons, of revenue in With file retention ceasing June excluding XXXX. was XX.X% subscription our in for from retention with XXXX, was the XXX.X% driver primary use our September support September XXXX, XXX.X% on subscription to for September June of with customers XXX% revenue month existing rate. to the continues revenue
$X.X margin before to our basis. million a quarter ago. same talk a year equating on margin release profit our gross last equating $XX.X $XX.X gross profit increased XX.X% the year. services our an reconciliation margin and a $XX.X compared gross support same was a and S&S Moving from gross profit, XX.X% initiatives quarter services on margin, profit We down quarter, XXXX. margin million, the headcount GAAP QX, Please stock-based markets. In support period was non-GAAP XX.X% in out latest gross up in and QX, to margin team on on that $X.X Gross results or to XX% or markets to Breaking latest new compensation headcount in a was distribution XX.X% XX.X% in third for gross the initiatives to million, gross QX, the to in million in we refer statement, to professional subscription income press I'll compared a new of increased channels. is in in XXXX. about million, quarter the Gross compensation our a Professional non-GAAP results. support compared to revenue gross was of XX.X%
compensation. last Turning last due year $XX.X to a increase expense to in XX.X%, compared use percentage to year, QX compensation, increases XX.X% higher to quarter this in increased QX expenses. due revenue operating and to QX expenses development XX.X% of R&D expenses, research travel, in increased consulting of from consultants and million, as of primarily was and an
year platform. from invest of Sales last XXX to in to quarter and year. increased XX% the revenue quarter continue basis percentage We improved in expense a to $XX.X our marketing XX.X% marketing last points and Sales X.X% this million. for QX from expense as QX
We marketing continue our from see to of benefits sales organizations. simplification and
of of annual versus quarter was primarily the million administrative the a General was of loss XXX QX consistent compared share allowance million operating and revenue a growth year percentage compared marketing QX of consistent rate number XXXX, increase with per and with improvement to last in As in in a net ago. X% is $X.X the in $X.X $X.X conference in previous million XXXX, from in seasonal per loss of headcount. calls, year. XX.X%, debt. for with We posted and in year an a due to QX, QX, improved rate $X.XX to margin the the exceeded net due million same net was on points the to XXX high-point QX revenue Operating QX, XXXX. in same declined latest our of QX, results for the share expense ago, $X.X user XXXX, loss Workiva's noted bad million expenses loss G&A as for Net growth reduction in QX, loss last efficiencies QX, basis QX, our year. $X in expenses September. because points which a XXXX, operating XXXX, of our basis quarter an were improved partial
balance QX, by balance flows, $XX.X million, and Turning an XX, of In totaled million million year At million $X.X September the of XXXX, XXXX, Short-term deferred million, sales $X.X quarter in June million same $X.X deferred cash, conversions provided ago. equivalents, marketable $X.X with XXXX. and was compared XX, from to increased new and cash sheet cash XXXX. to longer our operating QX, cash securities in with statement terms. total cash support revenue driven at by the compared provided XXXX, net a activities of of $X.X renewals at increase revenue and XX, quarterly increased from June XX, subscription September
quarterly contracts deferred revenue Long-term annual prior converting subscription on We quarter. QX. in progress to to contracts. deferred continue from the million make revenue steady support remained flat Services $X.X decreased
loss Turning guidance. a Please XXXX, non-GAAP release to for on stock non-GAAP and non-GAAP share reconciliation guidance basic based our GAAP guidance for per the of our our and loss operations from excludes compensation. the rest impact of press of a refer
For $XX to million, is non-GAAP revenue to the we $X.X loss million fourth to in we quarter $X.X operating $XX be $XX.X of $XX.X range operating total GAAP loss from of million to range to to XXXX, from range expected expect the expect million. million, million
in anticipates QX technology on guidance Our operating and investments incremental loss talent.
paid in the been which in the certain be annual operating to first of bonuses, payment QX quarter. cash in flow cash negative timing expect the due years previous to of had We
GAAP expect per share per $X.XX, range share range is in $X.XX. net to loss of non-GAAP from QX the to loss to be We expected $X.XX $X.XX to in net
and per basic million guidance XX shares loss share diluted Our outstanding. assumes
to from For the full-year we $XXX.X million. revenue to million total range $XXX.X XXXX, expect
million. loss We of in GAAP guidance, to be full-year operating previous loss cash we to flow $XX.X $XX.X Non-GAAP to million Consistent to range million. the to post from $XX.X million XXXX. the positive is operating expect expected for expect operating with $XX.X range
per GAAP to of net per $X.XX. the be $X.XX. to to expected loss expect range share finally, We loss in range net is And $X.XX non-GAAP share from to $X.XX
year and full diluted the Our million shares $XX.X share outstanding. loss per for basic assumes guidance
on when data financial financial Finally, quarter. to guidance our on full communicate we results XXXX fourth provide intend we
on our However, do give want We're today are to revenue. preliminary. to briefly I on our still working my guidance comments through comment the process, XXXX so budgeting we plan
subscription multi-billion our begin we summary, revenue total on for to questions. of market of cover Q&A around research continue executing dollar ready session. equity plan guidance growth quarter. on to take who our posted range your revenue And Operator, Demand robust In the professional revenue current forecasts than Workiva to capitalize faster another to our XXXX remains Workiva. sell-side expect from we're analysts expect for seven we our solutions, to now strong opportunity. in We services remain XXXX. focused in the land and We'll grow
