statement. reduced our standard new Net million. reduced revenue QX our which the cut on standard ASC detailed marketing sheet and new and services Adopting professional by Adopting $X.X with ASC had adoption million course. QX loss Thanks no filed The QX. Matt. of our of I'll $XXX,XXX start by other expenses in affected $X.X XXX of sales the to by accounting how XXX standard several required QX our cash our the XX-Q adopting net balance flow in impact are items changes our income today. we
quarter the in increase line XX by subscription months. $XX.X our increase item, results, from revenue XX.X% from rose from of in up same Breaking expectations QX ASC XXXX. of increase added deeper customers an QX and the from new loss first I'll services revenue the from the our first came Now of our We revenue The was in penetration of quarter XXXX, increase XXXX million, in in our million, quarter $XX.X XXXX. let's came support services despite the beyond Professional the last remainder total of full-year adopting of base. million XX% comment revenue an revenue was existing review QX revenue generated quarter $XX.X QX customer Professional X.X% XXXX. XXX. from and on outlook. financial of second thereafter reporting XX.X% out S&S revenue in QX
services recognized QX. revenue expected professional to in QX we be was Some that recognized had in
supplemental QX customers increase XXXX, from with of We net and finished from our Turning XX to customers QX a a XXXX. QX increase X,XXX XXX net customers, metrics. of
majority subscription we revenue a for March add-ons, and was retention rate XXX. our accounting a using retention to was revenue March and in reports of rate using retention XXXX. for With XXXX, support XX% in XXXX, SEC accounted legacy start or and revenue revenue consistent XXXX, comparable and our subscription have compared standard rate December to-date. of seizing Our December XXX.X% month ASC standard Customers being with calculated support attrition XXX.X% for XX.X% file of March with with the acquired data. the in March the new experience of We'll reporting We XXXX, compared accounting XX.X% retention XXXX. otherwise in XXX.X% rates when revenue month our
customers excess QX XXXX. had values up customers contract $XXX,XXX XX% annual XXX in For the we first of quarter, from in XXX in
of excess first up year. had ACVs last For in we customers from XX% XXX in in QX $XXX,XXX XXX customers quarter, the
year was profit $XX.X QX, compensation Gross about margin to quarter press of GAAP Gross a reconciliation XX.X% results. a our XX% on income stock-based and Moving non-GAAP down is million ago. our the in was before compared results a of in from the statement, latest basis. quarter refer our in XXXX. the Please I'll up gross same for release non-GAAP talk XX.X% margin QX a that to
was same a margin period standard, $X.X million million XX.X% Professional gross margin profit out a what been services or compared In gross margin XXX profit, equating gross $XX.X to gross our would XX.X% breaking gross compared revenue margin reported accounting than gross of subscription XX.X% XX% the support legacy we a higher XXX. or Now first ago. S&S in $X.X profit year under million in XXXX the gross quarter margin have services was XXXX. of QX to gross on to equating $XX professional QX million points to basis and under the ASC in
comparable million discussed the a contracted quarter to Net to due loss basis administrative operating of million margin last XXXX in basis $X.XX of QX in quarter $X.X headcount spending the points a loss XXXX spending Operating XX% share XXX loss in operating February We revenue of loss year XXXX to last in primarily to QX in and compared growth due XX% compared XX.X% $X.X to we million. to a shared was XX.X%. were call. in a latest Workiva's a Turning per growth improved in costs. share up of administrative net last operating with the posted our of QX quarter marketing QX higher increase year the loss headcount. $X.X revenue XXX per QX QX General to to marketing expense last we on year cloud increased XXXX. Sales compared XX.X% rose in year, last from $XX.X QX year the from this higher last this expense consulting as in due G&A XX.X% increased to percentage QX expense with research expenses, million $XX.X to Sales discussed revenue $X.X million and compensation, percentage and for plan million net QX, $X.X same XXX services expense compensation $X.X call. XXXX. planned year net with $X.XX in infrastructure ago. the from of compares of last quarter loss QX compared and to and versus percentage points on the XXXX was QX in and and million, compensation in rose R&D expenses, with QX in in as as an million line quarter development of QX expense points basis XX.X% consistent quarter our and year. expenses of in to
$XX.X marketable adjustment December to balance on of XXXX compared statement cash same million, activities few cash Turning operating a by provided $X.X ago. implementing equivalents, accounts sheet. $X.X and balance method compared XX, retrospective quarter and XXXX. provided in cash In to required March modified with of securities of cash, our totaled an XX, at QX $X.X the net the XXXX. At our one-time million ASC year January at flows of X, million a was cash XXX XXXX, The million sheet with increase balance a
amounts million we are three we that support appeared This commissions down a million in one-time Our January increased began income years. of which the gross periods. will will sales new improvement adjustment. Accounts but revenue accounting after commissions under I contracts. on customer's accounting few the the deferred increase deferred XX-Q contract new in longer the has in invoice subscription that revenue million that both and primarily an items over will Accrued revenue account reported Consistent standard, in deferred we because deferred $X.X called previous $X.X ASC expected receivable million item increase in standard under of services XXX expenses contracts. Under highlight and standard. on representing in prepayments at the details, increased transition. a life past the customer net resulting other be no to will deposits $X We not a an the deficit was recognize of accumulated the expensed and million The the liabilities effect adjustments expected a the cancellation start that with of window. capitalizing to over all invoices that of filed second new $X.X that and we we $XX.X amortize time assets commissions quarter X to both appearing in and revenue reflects the statement future reflects and liabilities today
declined customers expect annual on contracts customers' were XXX totaling terms the by of starting of at deferred excluded Long-term to revenue making converting Finally, contracts; the the terms. sheet I'll X we of comment contracts from on million and to Xst. to good quarter. ASC XX, revenue convert migrate revenue $X $X first to majority as support We're a meanwhile than to a revenue the continue greater to change Short-term group March contract million subscription under terms declined we $XXX,XXX the end decreased million we from with QX progress total end substantial XXXX. amortize, from to remaining standardize from quarterly annual continued and to At one-year proceed deferred deferred contracts. XXX January XXX balance January contract pending $X.X finalization of in of renewal revenue annual deferred because contracts approximately deferred quarterly on of one-year
guidance to our Turning XXXX. for
loss guidance of loss a non-GAAP Please impact stock-based and per non-GAAP GAAP press refer non-GAAP our basic excludes Our and guidance. from on a the reconciliation for compensation. operations release of to share
the to from revenue $XX.X range total For XXXX, million. we to expect million of quarter second $XX.X
revenue subscription We to rate growth growth to services continue the quarter. outpace revenue rate expect the the of second of year-over-year in
GAAP million the is operating expected Non-GAAP million. $XX.X to loss expect to million. operating range $XX.X loss to from in range million be $XX of $XX.X We to
of be to GAAP $X.XX. We net in the share range range to from to share expected per to per net $X.XX $X.XX. $X.XX in Non-GAAP expect is loss loss QX
Our share and shares assumes million basic guidance loss outstanding. diluted per XX.X
our as We are XXXX previous full-year total revenue to our are million. expect raising for full-year guidance midpoint of total revenue from guidance we raising $X.X by follows: the We million the range to full-year million. $XXX.X $XXX now
rate growth for We growth subscription continue rate of of the outpace to services full-year revenue revenue the expect the to XXXX.
raising loss $XX.X our million. expected We the midpoint GAAP be GAAP million. million loss the operating previous non-GAAP expect range $XX now million. We raising $XX.X are by full-year to and to this operating $XX.X from also by to guidance operating of of million time range operating million guidance is Non-GAAP $X.X to in loss loss $X.X
cash positive in to to continue expect flow Workiva We be XXXX.
to expect range $X.XX. GAAP share We net loss to from $X.XX per
We net expect non-GAAP of share $X.XX the to be to range per in loss $X.XX.
for shares and on Demand quarter. outstanding. assumes summary, Our opportunity. XX.X million loss in executing and plan per our another the for Workiva on platform basic focused we to growth share posted full-year guidance In strong diluted our remain remains market robust capitalize multibillion dollar
begin now will we're take the ready We to Q&A session. your questions. Operator,
