which I'll featured Marty. quarter Workiva's operating Thanks, reviewing substantial in improvement third margin. start a by results, our
on fourth on Thereafter, accounting. comment then expect on provide I'll One year a guidance viewpoint and preliminary our reminder XXXX. what we next quarter
we our retrospective on adopted earlier year, recognition XXX, revenue standard, ASC this discussed the new method. calls As modified using the
XX-Q the XXX adoption Form to Our and results. ASC quarter a impact year-to-date of financial our on the provides reconciliation of third
XXXX, revenue increase our reporting from XX.X% revenue. up quarter revenue for our revenue million, We $XX.X We to an XX.X% Subscription revenue out third by XXXX. line Now from penetration quarter. and the $XX.X increase A the QX last outperformed of XX.X% Breaking customer added million, strength. from S&S revenue increase of million the guidance generated increase services total of Professional of the item. XXXX. broad support use new in was XX in in customers a QX existing an cases from revenue in deeper base. same set the of the X.X% from in months. XXXX. QX of our came $X.X The quarter of came showed was QX remainder
metrics. We QX of our XXXX. customers, a supplemental XXXX, net customers to a XXX from Turning net finished XX X,XXX QX increase increase of QX customers with and from
retention continue strong. be Our to rates
other date. file Our Customers and revenue support our September true-ups to accounted because the This subscription subscription the month just consistent with experience be factors. add-ons, month be and being to XXXX. lumpy majority XXXX. can for retention metric of can rate our a attrition, XXX.X% of annualizes otherwise and retention of of affected and ceasing revenue was or reports X With was for acquired SEC by support XX.X% data it September for revenue month
Going be after metric a by their forward, capital to at filing. year some this customers, the we initial lower expect value affected renewing markets contract
licensing will solution-based implementing expect we over hand, metric this on have few other years. the next On positive impact a the
revenue calculate accounting legacy retention standard the currently year. XXX revenue next XXX data when rates accounting We'll we under revenue retention revenue reminder, rates ASC monthly we start have new a As ASC using quarterly standard. reporting under using comparable the
calculating to We the measurement have expect quarterly monthly. this we that, metric the to of new date, variability been reduce
from year. annual Our ACV $XXX,XXX last XXX larger value of encouraging XXXk XX% up customers QX in We up of third plus. progress quarter, the quarter, contracts with year XX% for last QX had XXX also for customers is the We from third had plus. in contract
year income to and same gross third reconciliation a a $XX.X better in in profit XX.X% GAAP are XXXX, QX due to from results. in teams a quarter services higher XX.X% the Moving year, XX.X% margin XX.X% margin utilization from our in gross in $XX.X the Breaking XXXX. period of million million, because was up $X.X non-GAAP utilization transition gross a was ran lean expect gross international to don't a our million, a down a stock-based Gross we statement, to platform. Please rate. due was in or revenue, our refer equating to talk customer to the XX.X% Professional new of Subscription the before gross QX up up about success professional new QX. results QX ago. markets, margin gross of pricing. lean non-GAAP margin, rate latest basis. run quarter last the margin and equating same a on Gross cases investing in profit. services profit from margin gross in and in to as use QX, quarter profit S&S out press compared XX% was and We higher Both and of a for I'll the XX.X% our to compensation gross release support
Sales of increase expense, development this from and to of decreased basis to expense required for points down last improved X.X% last improvement. improved in to of commissions X.X% last XXX. ASC in due compensation. The year quarter this basis year, QX the capitalization year Moving marketing was quarter, and compared QX cost marketing Adopting percentage accounted and was mainly ASC the Sales revenue, higher QX as the research improvement last to XXX expense XXX XX.X%. sales to XX.X% as R&D and QX from to quarter a million, XX.X%. revenue an under QX year. for of the of points due $XX.X a percentage expense, lower XXX P&L, from as XX.X% marketing
million revenue $X.X was in XXXX the improved growth Investing XXXX growth points pursue will primarily to in loss because $X.X QX year-over-year. APAC. point in X,XXX sequential the due higher General EMEA For headcount, Annual Operating up to in in User seasonal to looking please the QX, ranks data, million Conference. million at higher operating grew Workiva's of QX and quarter operating in expense. our necessary than in year, those QX an to be marketing and Headcount recall compensation that see. $X.X administrative versus exceeded XXXX, XXXX. spend due X% last you we talent opportunities less in compared million third our expenses new attractive growth and is margin in basis loss to of investments QX quarterly were QX high that leadership compared executive for compensation $X.X
headcount in for However, manage intend loss share QX was posted compared to per year a million $X.X XXXX QX same We to loss in loss quarter of share the we ago. QX $X a per continue of of to $X.XX million carefully. growth net XXXX. a $X.XX in to net the loss compared XXXX Net net
quarterly cash Turning quarter to $XX.X provided subscription XXXX. QX operating XXXX, Short-term modestly support by and from the of our XX, which represent an Long-term services, activities to provided to with totaled in bookings and conversion over million $X.X of cash with revenue increased professional statement deposits, cash XX, At cash June at marketable increased cash, balance million due net the customer almost the revenue same XXXX, and annual increase ago. compared balance decreased securities compared million, just $X.X by QX. $X of equivalents million $XX payment. of quarter. sheet. flows a and year million in September In deferred of $XX was support customer growth deferred in subscription million contracts prepayment Short-term
So of the XXXX. guidance to our for turning rest
non-GAAP guidance the non-GAAP reconciliation stock-based GAAP press a non-GAAP and loss refer of loss excludes release share impact Our Please compensation. of guidance. for a and operations to on our from per
We are expect from fourth to to providing total our million now full-year of range fourth quarter quarter the revenue $XX.X XXXX, our we guidance. $XX.X In guidance and million. raising
to million $X.X of loss $XX.X million to from the range range million. is Non-GAAP to operating $X.X be in loss million. $XX.X operating GAAP expect to We expected
expect We QX gains post the in to full-year flow XXXX. and operating cash
to $X.XX range in range $X.XX. to We per expect GAAP $X.XX. be of QX $X.XX net Non-GAAP net is to share loss in share from to the expected loss per
diluted Our loss and million shares basic share XX.X outstanding. per assumes guidance
$XXX.X Our as follows: million. full total range we revenue million our from expect full-year is guidance XXXX year $XXX.X to to
from We GAAP $XX.X in expect to range Non-GAAP to is expected range operating of million. operating million $XX.X to loss $XX.X to loss $XX.X million. million the be
per to loss to $X.XX net from We GAAP expect range share $X.XX.
in be to expected is share $X.XX. range per the loss of net non-GAAP Finally, to $X.XX
for million outstanding. loss share and full-year shares XX.X diluted Our the per guidance assumes basic
turning XXXX. to Now
to we of expect preliminary $XXX a total XXXX revenue in million. on million to post basis, So $XXX
the growth revenue expect support professional the growth of and outpace subscription We rate continue rate to of to services revenue.
a show the single-digit in on non-GAAP progress operating to made have expect XXXX, we on loss building and We XXXX. margin in consolidating
report operating we higher flow XXXX. cash expect to addition, In in
Finally, some housekeeping.
our are debt represent tax disclosure Jeff in current repay purposes. selling their XXbX-X regarding Marty under of adopted sold beneficial be of respective Jeff Vanderploeg see Form to You'll planning by for their Rule and shares and and The Trom. XX% and Marty to ownership. plans financial shares plans X-K less than each
begin you're So questions. your are now the session. we ready Operator, to Q&A ready to take