morning. the for gentlemen. for much, morning, and you Thank so the time and join taking good to very you us Dave, call this Thank much ladies
our Chairman of who Chief Administrative President Bank; Bowman, Financial of Leibold, Carla and our Customers Collins, Executive Customer of Vice Customers bank; Officer Bank. who and me Officer Officer Andy are is Corporate Chief Chief Operating Joining our of and Bank; Jim of Bank Sidhu, Officer Bank; our Dick and Samvir our Credit is Chief Officer, today Ehst, Customers Customers Chief
challenging We are quarter strong a economic environment. report results despite to really thrilled another of financial
our diluted on share is XX% of Durbin, our income. are know, period million interchange year the our is you QX during or XX%, revenues Durbin GAAP this $XX the our up growth and As expense when income held faced we've to up while over And XXXX. over headwinds a application XXX% $X.XX we time of last per from
recognize to this commitment an we and recognize of to subsections. exceptional presentation I and want to Before into open team really a them for management our members be kind thank results, privileged little up help well work hard or our we will team. as produce organize absolute our Today, are with of to also I'd them working and bit privileged so these five discuss our executive as results. like and six team I'm and their
will discuss you First, will company strength highlights. and financial capital to will improve detail strategy that capital. major be able to quality, we is as discuss and of Andy well credit Then our our about with Bowman a our our you. our as Then trends with in talk
our look priorities. for guidance the And customers investor brief as well as guidance. well very you before a you Bancorp for overview discuss XXXX, outlook our just Page briefly franchise. as then this at will discuss five We as of deck, will, At strategic our answer, and the if time, and our XXXX, question we longer-term of
unlike dots XX% branch rationalize that of $XX.X loans to you are pre-provision XX ROA. and few total $XX.X leases, very So, of of in or billion $XX.X on which we noninterest-bearing with we were trying billion are pre-tax offices, deposits, who group assets, concluded we institutions billion many shrinking at X.XX% September them page. XX% the deposits, in and operate of peer And our see their actually with in in offices, the demand this only core adjusted branches
high-performing, a are And all mobile unique that well regional with technologies. of little know course, about then And later. a as in talk bank the personal We you business bank about as community banking. banking very focus bank bit strong I'll a
over If on a failing at by this unlike years And of mentioned nonperforming very $XX we asset been kind just X bank. our bank commercial others, Slide relationship-driven this has XX% grown about today a foundation, high-performing bank. to many growth $XXX company XX to started like from deck, billion that our with taking off you into you, management look by investor ago built I loans. a today, team organic And million we've
I'm of private by his and the good And only have the lived credit that longer-term with emphasis point Customers of strategy strategy having like for why come will times, our tough is held it. presentation. exceptional so that's way privately the across because and a running balance From From today in team a sheet you really times upon see you contact culture, a sure company's management and ours that's highly during recognize emphasize businesses. on that's when to is side tremendous strength of that is well model we been and the view, we single culture developed and built Bank. banking risk that a or a Andy experienced of point this credit makes I believe credit want And
very building, single already touch supported franchise-enhancing in tech and upon we think every bank based a that's we we We banking. a have this platform. digital is believe high call supported with as taking single digitization also digital a the creates it industry, Sometimes, it in in-house built that's high digitizing you supplies high and which the we think businesses place operation a this are We approach. when every And why combine company differentiating with both by the approach. we a world this well think it unique, to as and model tech. consumer is And high touch to
building value share short-term years. to the as such are we totally been goal. EPS long-term as well $X for and our sheet, same sharing improving short-term company is run and with have a very, long-term our as coming We generation run with We set to both asset shareholder very long-term improving do is annualized capital goals. that continuously this committed our component know, the committed in metrics key basis. as our balance quarter-to-quarter consistent not is of company this over you time, our strategy. also, And short-term long-term and significant increasing recurring on are at and earnings a we value. goal and allocation per hence well And as you We And as why
like in on you If impact us by half I XXXX. million $X Slide can at $XX X earnings like mentioned, look of investor of core $X.XX. see and $X.XX to I said, expected And the million deck, earnings, the of you Durbin to the is second
And institutions deal course. kind had M&A to on overcome that of been and so to and that many other have able we to we able and and intend stuff go Durbin, to successfully through stay be all to
because the of over gone we an I've recognized half earn, our PPP of income is $XXX have case approach that you over by loss that, excess X%. And having at to of could XX, But provision, of we a are proud reserves decreased believe, I'd efficiency the but our even We Moody's. the And emphasis NPAs this this, our fact, relevant loan in is will X/XX, on ratio important pre-tax on we XXXX. XXX% be in expect environment. loans. point already so basis majority me justified actually this From at quarter, was an base we with were ROA of though first million a share have over took and result no thing little be more We conservatism having of product believe insurance of a improving and in of in let conservative. will of like add reserve in XX.X% September with well next about one now it quarters as the to talking quality. our be a our a intentions points, couple loans lot to kind but And Andy to third it quarter, other more very bit view, the the in we of was scenario asset conservative XX
million. And view, a Our year loans XX% C&I are our about, bit our having part composition X.X% loans. criticized enhancing And diversification. excluding significantly our loans by of of PPP, improved, more continuing different total loans franchise the of only and leases, and a over improve But are X.X%. commercial with and or only $XXX to were we will were portfolio Andy loan of point loan deferrals, portfolio grew of increased billion. $X.X talk they and over strategy. as From little a our and which
loan to decrease continue We multifamily the balances.
they at However, this kind sort of will stabilize levels. of
We value to to really of our the you improvement are franchise in by really, report proud our deposits. quality
demand a meaningfully deposits are point XX% of deposits. at XX%, leverage total two And X%. over total The XX.X%, grow -- bearing to and up expected capital ratios bank non-interest our makes up demand Our very view, were From our of capital quarters. was the XX%. was our over Tier the capital three lower, still little over risk-based one X/XX, over to and CETX was next a were
equity we at book as about $X way. you about is about raise only very and $XX, earnings. $XXX know, when equity billion billion XXXX you were preferred, component over are book over a at our because in add equity. four September trading then we our tangible X/XX, We preferred successful over XX% are and few And XXXX well are tangible the and tangible value we value in and was years of to last at And times opportunistic our XX
about to interestingly, was did it point because at quarters. which If for a the capital, us have growth slingshot capital, over actually, capital on this hit you talking very position next of is going the Slide look effect of few X, our we low we
loans is equity large the the primarily ratios. value as balances improve due that our in we shareholders, billion as now temporarily inflated Protection for within capital PPP that tie next to and to ratio be deflated to is companies down months, three common warehouse to participation over $X Program to well the our and loans add going value mortgage right to companies. And significant the temporarily Our materially will expect to mortgage two Paycheck tangible the loans
to Officer, expected is mentioned, from to I XX, total total ratio, expected about capital I the September ratio Andy by at colleague on a over Our XXXX. this quality you. our you, to for for a on by Customers ours TCE fourth quarter some excluding like TCE actually to X%, XX%. be ratio that's a is of I'm very, to Andy? be years, Credit metrics the remains go XX. Slide PPP XXXX organically XX experienced about and under business, end of of the credit mean, about And And and strong low And to moving expected XXXX, Chief to about X% end last in just to the Bowman, loans, reach up priority I'd X% of assets like is the Bancorp. so credit at the maintaining reintroduce time, with pleased of our to
